Qureos Mentor

Astreya

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 Scope:
 
 
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 Follows established procedures on routine work
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 Requires detailed instructions
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 Your Roles and Responsibilities:
 
 
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 Gather and maintain project requirement lists.
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 Provides weekly project updates including action item updates.
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 Schedules and coordinates project reviews and follows up on assigned actions.
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 Effectively and accurately communicate status to the project team.
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 Assist with maintaining and monitoring project plans, project schedules, work hours and expenditures.
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 Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager.
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 Takes part in organizing, attending and participating in stakeholder meetings.
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 Documents and follows up on important actions and decisions from meetings.
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 Collaborates with various regional teams responsible for project resources and ticket resolution.
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 Assists with daily monitoring of the ticketing system, reassigning tickets where required.
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 Produces regular reports as required.
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 Assists with identifying trends or recurring problems and escalates to management for resolution.
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 Assists with locating and defining new process improvement opportunities.
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 Helps to develop and maintain knowledge and skills and keep up-to-date with new processes and procedures.
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 Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.
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 Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
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 Required Qualifications/Skills:
 
 
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 Associate's degree (A.A) or equivalent from two-year college or technical school and 1 to 3 years&rsquo; related experience and/or training; or equivalent combination of education and experience
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 Flexibility essential - the role requires both office and remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues.
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 Familiarity with Microsoft Excel and Google Suite
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 Excellent Communication skills, both verbal and written
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 Proactive attitude and dependable
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 Excellent customer service skills
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 Ability to work both within a team and independently
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 Ability to multitask and prioritize workload
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 Ability to use good judgment, as well as problem-solving and decision making skills
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 Ability to maintain confidentiality and professional decorum
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 Preferred Qualifications:
 
 
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 Understanding or previous experience with ticketing systems and/or project management system
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 Understanding of or previous experience in a technology driven environment
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 Physical Demand &amp; Work Environment:
 
 
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 Must have the ability to perform office-related tasks which may include prolonged sitting or standing
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 Must have the ability to move from place to place within an office environment
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 Must be able to use a computer
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 Must have the ability to communicate effectively
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 Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
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 Astreya offers comprehensive benefits to all Regular, Full-Time Employees,
 
 
 including:
 
 
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 Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
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 Dental provided through UHC
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 Nationwide Vision provided by UHC
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 Flexible Spending Account for Health &amp; Dependent Care
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 Pre-Tax Account for Commuter Benefit/Parking &amp; Transit (location-specific)
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 Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
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 Corporate Wellness Program provided by Goomi Group
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 Employee Assistance Program
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 Wellness Days
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 401k Plan
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 Basic and Supplemental Life Insurance
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 Short Term &amp; Long Term Disability
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 Critical Illness, Critical Hospital, and Voluntary Accident Insurance
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 Tuition Reimbursement (available 6 months after start date, capped)
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 Paid Time Off (accrued and prorated, maximum of 120 hours annually)
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 Paid Holidays
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 Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
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Assistant Project Manager

Join Astreya and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Astreya

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Assistant Project Manager