Qureos Mentor

Avari Boutique Gujranwala

We are looking for a professional, well-groomed, and customer-focused Guest Service Agent to join our hospitality team. The ideal candidate will be responsible for delivering exceptional guest service, managing front office operations, handling guest check-in/check-out procedures, and ensuring a memorable guest experience while following hotel policies and SOPs.Key Responsibilities<ul><li>Welcome guests warmly, perform check-in/check-out procedures, assign rooms, and issue room keys.</li><li>Handle hotel reservations, modifications, and cancellations via telephone and other communication channels.</li><li>Process guest payments, maintain accurate billing records, and settle guest accounts through the Property Management System (PMS).</li><li>Respond promptly to guest inquiries, requests, and complaints, ensuring timely resolution and complete guest satisfaction.</li><li>Coordinate with Housekeeping, Bell Desk, Reservations, and other departments to meet guest requirements.</li><li>Provide information about hotel facilities, local attractions, transportation, restaurants, and entertainment options.</li><li>Arrange delivery of guest mail, packages, faxes, and in-room dining requests.</li><li>Maintain cash float, post guest charges accurately, and perform daily cashiering duties.</li><li>Prepare housekeeping discrepancy reports and fruit basket/replenishment reports on each shift.</li><li>Ensure all registration cards, vouchers, and guest documentation are properly filed.</li><li>Follow departmental SOPs and assist with switchboard and reservation calls whenever required.</li><li>Promote hotel services, room upgrades, and packages using effective upselling techniques.</li><li>Stay updated on daily occupancy, room availability, BAR rates, promotions, events, and hotel packages.</li><li>Resolve finance-related discrepancies promptly in coordination with relevant departments.</li><li>Collect guest feedback and report concerns to the Duty Manager or Front Office Manager.</li><li>Assist with translation of guest information, menus, and hotel materials when required.</li><li>Perform additional duties assigned by the Duty Manager or Front Office Management.</li></ul>Qualifications<ul><li>Bachelor's degree or Graduation preferred.</li><li>Diploma in Hospitality or Hotel Management will be an advantage.</li></ul>Experience<ul><li>Minimum 1 year of experience in a similar Front Office role.</li><li>3 years of hospitality industry experience will be preferred.</li></ul>Required Skills<ul><li>Excellent communication and interpersonal skills.</li><li>Strong customer service and problem-solving abilities.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Basic knowledge of Hotel Property Management Systems (PMS).</li><li>Cash handling and record-keeping skills.</li><li>Professional appearance and positive attitude.</li><li>Team player with strong organizational skills.</li></ul>Language Requirements<ul><li>Excellent spoken and written English is mandatory.</li><li>Additional languages will be considered an advantage.</li></ul>Work Location: In person

Guest Service Agent-Avari Xpress Gulberg

The Avari Xpress Gulberg is looking for Waiter in Food and Beverages Services department.Responsibilities:<ul><li>&middot; Greet and escort customers to their tables</li><li>&middot; Present menu and provide detailed information when asked (e.g., about portions, ingredients or potential food allergies)</li><li>&middot; Prepare tables by setting up linens, silverware and glasses</li><li>&middot; Inform customers about the day&rsquo;s specials</li><li>&middot; Offer menu recommendations upon request</li><li>&middot; Up-sell additional products when appropriate</li><li>&middot; Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization</li><li>&middot; Communicate order details to the Kitchen Staff</li><li>&middot; Serve food and drink orders</li><li>&middot; Check dishes and kitchenware for cleanliness and presentation and report any problems</li><li>&middot; Arrange table settings and maintain a tidy dining area</li><li>&middot; Deliver checks and collect bill payments</li><li>&middot; Carry dirty plates, glasses and silverware to kitchen for cleaning</li><li>&middot; Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g., parties)</li><li>&middot; Follow all relevant health department regulations</li><li>&middot; Provide excellent customer service to guests</li></ul>Qualification / Experience:<ul><li>2 Years Experience in Reputed Organization.</li><li>Ability to work with flexibility in a continuous schedule of day, nights, holidays, and weekends.</li><li>Having Good Communication and Interpersonal Skills.</li></ul>Location: LahoreJob Type: Full-timeAbility to commute/relocate:<ul><li>Lahore Gulberg Colony: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Waiter-Avari Xpress Gulberg

Credit ExecutiveJob SummaryWe are seeking a motivated and detail-oriented Credit Executive to join our finance team. The ideal candidate will be responsible for managing credit operations, evaluating customer creditworthiness, maintaining accurate financial records, and ensuring timely collection of outstanding payments while building strong client relationships.Key Responsibilities<ul><li>Review and assess customer credit applications and supporting documents.</li><li>Monitor customer credit limits and outstanding balances.</li><li>Follow up on receivables and ensure timely collections.</li><li>Reconcile customer accounts and resolve billing discrepancies.</li><li>Prepare credit reports, aging analysis, and collection status reports.</li><li>Coordinate with the Sales and Finance departments regarding customer accounts.</li><li>Maintain accurate records and ensure compliance with company credit policies.</li><li>Assist in month-end closing and other finance-related activities.</li></ul>Requirements<ul><li>Bachelor's degree in Finance, Accounting, or Business Administration.</li><li>2-4 years of relevant experience in credit control, accounts receivable, or finance.</li><li>Strong analytical, communication, and negotiation skills.</li><li>Proficiency in Microsoft Excel and ERP/accounting software.</li><li>Ability to work independently and manage multiple tasks effectively.</li><li>High level of accuracy, integrity, and attention to detail.</li></ul>Location:Gulberg, LahoreHow to ApplyInterested candidates are invited to send their updated CV to ahrmlhe@avari.com with the subject line &quot;Credit Executive.&quot;Only shortlisted candidates will be contacted.Pay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Credit Executive

Hiring at a reputable hospitality organization for passionate culinary professionals to join our kitchen team.Positions Available:<ul><li>Junior Cook (Commis 2 Level)</li><li>Cook / Line Cook (Commis 1 Level)</li></ul>Cuisine: Continental &amp; PakistaniLocation: Mall Road LahoreRequirements:<ul><li>1&ndash;3 years of experience in hotel or restaurant kitchen</li><li>Good knowledge of Continental and Pakistani cooking</li><li>Basic understanding of food preparation, sauces, grilling, curries, and plating</li><li>Ability to follow recipes and maintain consistency</li><li>Strong hygiene and food safety practices</li><li>Team-oriented and willing to learn</li></ul>Responsibilities:<ul><li>Assist in preparing Continental and Pakistani dishes</li><li>Support senior chefs in daily kitchen operations</li><li>Maintain cleanliness and proper kitchen standards</li><li>Ensure food quality and presentation as per guidelines</li><li>Work efficiently in a fast-paced environment</li></ul>We Offer:<ul><li>Professional hotel environment</li><li>Learning and growth opportunities in culinary department</li><li>Competitive salary based on experience</li></ul>Interested candidates may share their updated CV at ahrmlhe@avari.comPay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Cook

Join Avari Boutique Gujranwala and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Avari Boutique Gujranwala

About Company

Guest Service Agent-Avari Xpress Gulberg

Waiter-Avari Xpress Gulberg

Credit Executive

Cook