Qureos Mentor

Axon

<div><div><h4 class="jobSectionHeader"><b>Join Axon and be a Force for Good.</b></h4>
<p>
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.<br>
<br>
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.</p></div><p><b>
Your Impact</b></p>
<p>
The Professional Services Manager plays a pivotal role in both pre-sale and post-sale activities, ensuring the seamless adoption and implementation of Axon Enterprise's cutting-edge products and solutions. This role involves collaborating with technology decision-makers and program managers to enhance workflows, efficiencies, and training capabilities through Axon's digital evidence management systems, body-worn cameras, Artificial Intelligence (AI) solutions, and Professional Services Packages. Acting as a Trusted Advisor, the Professional Services Manager supports customers in maximizing the potential of Axon's technologies to transform their operations.</p>
<p><b>
What </b><b>You'll</b><b> Do</b></p>
<p><b>
Location: </b>Remote in the United States</p>
<p><b>
Travel: </b>Up to 75% travel to customer locations domestically<b><br>
</b></p><p><b>Reports to: </b>Manager, Professional Services</p>
<ul>
<li>Engage with technology decision-makers (e.g., Chiefs of Police, Command Staff, Sheriffs, Directors of IT) and program managers pre-sale and post-sale to support successful product implementation and adoption.</li>
</ul><ul><li>Participate in pre-sales activities, including:</li>
</ul><ul><li>Sales presentations and solution demonstrations.</li>
</ul><ul><li>Responding to RFPs and RFIs.</li>
</ul><ul><li>Assisting in the creation of deployment plans.</li>
</ul><ul><li>Supporting product Test and Evaluations.</li>
</ul><ul><li>Plan, coordinate, and execute post-sale program implementation for Axon's Evidence.com, body-worn camera products, AI solutions, and associated services packages.</li>
</ul><ul><li>Conduct customer site assessments to evaluate requirements and implementation readiness.</li>
</ul><ul><li>Ensure proper setup and functionality of equipment, such as body-worn camera systems, to meet operational needs.</li>
</ul><ul><li>Provide tailored training to law enforcement and other customers, enhancing their operational capabilities and training curriculums.</li>
</ul><ul><li>Collaborate closely with Sales, Product, and Customer Operations teams to:</li>
</ul><ul><li>Address and document customer feature requests and issues.</li>
</ul><ul><li>Offer valuable feedback to drive product improvements.</li>
</ul><ul><li>Ensure high levels of customer satisfaction and program success.</li>
</ul><ul><li>Assist customers in developing comprehensive agency-wide deployment plans.</li>
</ul><ul><li>Champion Axon's mission to transform training and operational efficiency through innovative solutions like AI solutions and Evidence.com.</li>
</ul><ul><li>Perform other duties as assigned.</li></ul><br>
<p></p>
<p><b>
What You Bring</b></p>
<ul>
<li>Bachelor's degree or equivalent knowledge and experience.</li>
</ul><ul><li>Experience implementing and/or leading an Axon body-worn camera program.</li>
</ul><ul><li>Experience with training, project management, and resource tracking.</li>
</ul><ul><li>Experience with SAAS sales or support.</li>
</ul><ul><li>Knowledge and demonstrated operating experience in one or more of the following areas: Digital Video, Body-Worn Cameras, Conductive Energy Weapons, Virtual Reality, Mobile Communications, SAAS.</li>
</ul><ul><li>Knowledge of professional service provision with a technical or weapons-related customer base.</li>
</ul><ul><li>Understanding of software and/or hardware, testing, and implementation.</li>
</ul><ul><li>Understanding and conversant about company solutions and products' strengths, weaknesses, opportunities, and threats.</li>
</ul><ul><li>Willingness to travel weekly throughout North America, with potential for international travel.</li>
</ul><ul><li>Experience working with law enforcement or military sales.</li>
</ul><ul><li>Ability to work effectively, add value as a team member, and assume leadership roles within a team.</li>
</ul><ul><li>Ability to work remotely effectively and add value as a team member, demonstrating technical knowledge and consultative skills.</li>
</ul><ul><li>Ability to teach and mentor team members as required.</li>
</ul><ul><li>Willingness to take ownership of accounts and account-related actions.</li>
</ul><ul><li>Proven ability to coordinate across various groups and functional teams.</li>
</ul><ul><li>Ability to perform tasks with little or no supervision.</li>
</ul><ul><li>Demonstrated ability to implement, drive, track, and report on projects.</li>
</ul><ul><li>Ability to apply solutions, technology, and products to business opportunities.</li></ul><br>
<p></p>
<p><b>
Benefits that Benefit You</b></p>
<ul>
<li>Competitive salary and 401k with employer match</li>
</ul><ul><li>Discretionary paid time off</li>
</ul><ul><li>Paid parental leave for all</li>
</ul><ul><li>Medical, Dental, Vision plans</li>
</ul><ul><li>Fitness Programs</li>
</ul><ul><li>Emotional &amp; Mental Wellness support</li>
</ul><ul><li>Learning &amp; Development programs</li>
</ul><ul><li>And yes, we have snacks in our offices</li>
</ul>
<p><i>Benefits listed herein may vary depending on the nature of your employment and the location where you work</i></p><br>
<p></p>
<div>
<div><div><div>The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 66,000 in the lowest geographic market and USD 105,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.</div>
</div><br>
</div></div><div><p>Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.</p>
<p>
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</p>
<p><b>
Important Notes</b></p>
<p><i>
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.</i></p>
<p><i>
Some roles may also require legal eligibility to work in a firearms environment.</i></p>
<p><i>
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at </i><b><i>axongreenhousesupport@axon.com</i></b><i> or via our </i><i>Axon Privacy Web Form</i><i>. For more information, please see the Your California Privacy Rights section of our </i><i>Applicant and Candidate Privacy Notice.</i></p>
<p><i>
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.</i></p>
<p><i>
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent &mdash; regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances &mdash; and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email </i><i>recruitingops@axon.com.</i><i> Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.</i></p>
<p>
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not <b>@axon.com</b>, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.</p></div></div><p></p>

Professional Services Manager I

<div><div><h4 class="jobSectionHeader"><b>Join Axon and be a Force for Good.</b></h4>
<p>
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.<br>
<br>
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.</p></div><p><b>
Your Impact</b><br>
Video is one of the most powerful tools Axon has to communicate what we build and why it matters. From product launches and trade show activations to customer stories and executive keynotes, video content shapes how law enforcement agencies, city leaders, and the public understand our mission.<br>
<br>
As a Director of Video Production, you will be the operational and creative force that gets that work made. You'll own projects from brief to delivery, managing internal creative talent, external contractors, production companies, and agency partners, while keeping budgets, timelines, and contracts on track. You're not behind the camera or in the edit suite. You're the person who makes sure the right people are, and that everything they produce reflects the Axon brand at its best.</p>
<p></p>
<p><b>What You'll Do</b><br>
Location: Seattle, WA | Boston, MA | Scottsdale, AZ &mdash; In Person 4 days per week<br>
Reports to: Executive Creative Director</p><p><br>
<b>
Production Management</b></p><br>
<ul>
<li>Own the full production lifecycle for a blend of planned campaigns, reactive projects and internal videos</li>
<li>Develop and manage project briefs, production schedules, shot lists, and delivery timelines in close collaboration with the Executive Creative Director and internal creative leads</li>
<li>Coordinate all logistics for shoots including location, permitting, travel, equipment, and crew, whether in-studio or in the field</li>
<li>Manage day-of production across shoots, serving as the primary point of contact for all internal and external stakeholders on set</li>
</ul>
<p><b>Team and Vendor Management</b></p>
<ul>
<li>Source, negotiate with, and manage freelance crew, editors, production companies, and agency partners on a project-by-project basis</li>
<li>Direct the work of Axon's internal editors and shooters, ensuring project clarity, creative alignment, and on-time delivery at every stage</li>
<li>Build and maintain a vetted roster of production contractors across cinematography, editing, motion graphics, audio, and post</li>
<li>Serve as the primary liaison between Axon and any law enforcement agencies or public safety partners involved in production</li>
</ul>
<p><b>Budget and Contracts</b></p>
<ul>
<li>Own production budgets from estimate through final reconciliation, tracking spend across internal resources, contractors, and vendors</li>
<li>Draft, manage, and execute contracts between Axon and production contractors, ensuring compliance with company procurement and legal standards</li>
<li>Manage location agreements, talent releases, and any production-related agreements with law enforcement agencies and community partners</li>
<li>Identify opportunities to increase production efficiency and reduce cost without sacrificing quality</li>
</ul>
<p><b>Creative Collaboration</b></p>
<ul>
<li>Work closely with the Executive Creative Director to ensure every project has a clear creative vision before production begins</li>
<li>Partner with marketing, product, sales, and communications stakeholders to align on objectives, messaging, and deliverables</li>
<li>Maintain brand consistency across all video output regardless of project size or format</li>
<li>Contribute to the ongoing development of Axon's production infrastructure, workflows, and vendor relationships</li>
</ul>
<p></p><p><b>Work Location</b><br>
This role is based out of our Seattle, Boston, or Scottsdale location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.</p>
<p></p>
<p><b>What You Bring</b></p>
<ul>
<li>7+ years of experience in video production, with a track record of producing projects from brief to delivery in a brand, agency, or in-house environment</li>
<li>Demonstrated experience managing crews, freelance contractors, and external production partners</li>
<li>A proactive, entrepreneurial approach to film production</li>
<li>Strong understanding of the full production process across pre-production, production, and post, even if your role has always been on the producing side</li>
<li>Experience managing production budgets and reconciling actuals against estimates</li>
<li>Familiarity with contract management, talent releases, and vendor agreements in a production context</li>
<li>Exceptional organizational and communication skills with the ability to manage multiple projects at different stages simultaneously</li>
<li>Comfortable working across internal teams and external partners in a fast-paced environment where priorities can shift</li>
<li>Alignment with Axon's values: ownership, candor, curiosity, and a commitment to building trust in service of our mission to Protect Life</li>
</ul>
<p><b>Preferred</b></p>
<ul>
<li>Experience producing content for B2B, government, public safety, or technology brands</li>
<li>Familiarity with trade show or experiential video production</li>
<li>Experience working with law enforcement agencies or other government entities in a production capacity</li>
<li>Working knowledge of AI video production and post-production tools and how they are reshaping production workflows</li>
</ul>
<p></p><p><b>Benefits that Benefit You</b></p>
<ul>
<li>Competitive salary and 401k with employer match</li>
<li>Discretionary paid time off</li>
<li>Paid parental leave for all</li>
<li>Medical, Dental, Vision plans</li>
<li>Fitness Programs</li>
<li>Emotional and Mental Wellness support</li>
<li>Learning and Development programs</li>
<li>Employee Resource Groups (ERGs)</li>
<li>And yes, we have snacks in our offices</li>
</ul>
<p>Benefits listed herein may vary depending on the nature of your employment and the location where you work.<br>
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.</p><div><p>
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.</p>
<p>
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</p>
<p><b>
Important Notes</b></p>
<p><i>
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.</i></p>
<p><i>
Some roles may also require legal eligibility to work in a firearms environment.</i></p>
<p><i>
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at </i><b><i>axongreenhousesupport@axon.com</i></b><i> or via our </i><i>Axon Privacy Web Form</i><i>. For more information, please see the Your California Privacy Rights section of our </i><i>Applicant and Candidate Privacy Notice.</i></p>
<p><i>
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.</i></p>
<p><i>
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent &mdash; regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances &mdash; and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email </i><i>recruitingops@axon.com.</i><i> Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.</i></p>
<p>
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not <b>@axon.com</b>, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.</p></div></div><p></p>

Director of Video Production

<div>
 <strong>
  Join Axon and be a Force for Good.
  <br/>
  <br/>
 </strong>
 At Axon, we&rsquo;re on a mission to Protect Life. We&rsquo;re explorers, pursuing society&rsquo;s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
 <br/>
 <br/>
 Life at Axon is fast-paced, challenging and meaningful. Here, you&rsquo;ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
 <br/>
 <br/>
 <strong>
  Your Impact
  <br/>
  <br/>
 </strong>
 Join us in shaping the future of infrastructure automation for mission-critical law enforcement systems. As a Senior Site Reliability Engineer, you will drive the development of a next-generation infrastructure provisioning and automation platform. This platform empowers engineering teams to self-serve cloud infrastructure, safely and efficiently, while reducing manual effort and operational risk.
 <br/>
 <br/>
 You will have a direct, hands-on impact by building and evolving systems that use automation and intelligent agents to generate, validate, test, and operate infrastructure at scale. We are looking for an engineer with a strong software development background, fluency in languages such as Go or Python, and deep experience designing and operating cloud platforms, who is motivated to improve developer velocity, reliability, and platform resilience.
 <br/>
 <br/>
 <strong>
  Work Location:
  <br/>
  <br/>
 </strong>
 This role is based out of our London office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build robust, easy-to-use foundational platforms and tools that enable engineering teams to provision infrastructure rapidly, consistently, and securely across multiple cloud providers
  </li>
  <li>
   Write code in Go that is performant, maintainable, clear, and concise
  </li>
  <li>
   Championing and enforcing Infrastructure as Code (IaC) best practices and coding standards
  </li>
  <li>
   Employ strong problem-solving skills, with the ability to debug problems in cloud native distributed systems
  </li>
  <li>
   Influence and educate the engineering organization to adopt new and improved architectural patterns
  </li>
  <li>
   Provide robust documentation for use by engineers to promote self-service
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Bring
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years of experience in software engineering or site reliability
  </li>
  <li>
   Experience building and scaling complex and impactful software products in a team environment
  </li>
  <li>
   Deep skill in driving technical solutions across multiple teams
  </li>
  <li>
   Strong Experience with Terraform and CI/CD
  </li>
  <li>
   Strong experience managing infrastructure in the cloud (AWS or Azure)
  </li>
  <li>
   Experience using languages such as Go, Python, C#, Java, or similar.
  </li>
  <li>
   Experience designing tooling to simplify the operational management of SaaS/PaaS systems.
  </li>
  <li>
   Empathy to support the needs of software engineers.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits That Benefit You
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive base salary and RSUs
  </li>
  <li>
   Comprehensive pension plan with matching contribution
  </li>
  <li>
   Private health insurance &amp; cash plans
  </li>
  <li>
   30 days paid holiday + UK public holidays
  </li>
  <li>
   Enhanced maternity/paternity leave
  </li>
  <li>
   GymPass subscription
  </li>
  <li>
   Life assurance &amp; income protection
  </li>
  <li>
   Career growth support and wellness resources
   <br/>
   <br/>
  </li>
 </ul>
 Don&rsquo;t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
 <br/>
 <br/>
 Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you&rsquo;re excited about this role and our mission to Protect Life but your experience doesn&rsquo;t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
 <br/>
 <br/>
 <strong>
  Important Notes
  <br/>
  <br/>
 </strong>
 <em>
  The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
  <br/>
  <br/>
 </em>
 <em>
  Some roles may also require legal eligibility to work in a firearms environment.
  <br/>
  <br/>
 </em>
 <em>
  We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at
  <strong>
   axongreenhousesupport@axon.com
  </strong>
  or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
  <br/>
  <br/>
 </em>
 <em>
  Axon&rsquo;s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon&rsquo;s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
  <br/>
  <br/>
 </em>
 <em>
  We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We&rsquo;re committed to hiring the best talent &mdash; regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances &mdash; and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
  <br/>
  <br/>
 </em>
 Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not
 <strong>
  @axon.com
 </strong>
 , or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
</div>


Sr Site Reliability Engineer I

<div><div><h4 class="jobSectionHeader"><b>Join Axon and be a Force for Good.</b></h4>
<p>
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.<br>
<br>
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.</p></div><div>
<div><b>
Your Impact</b></div>
<div></div>
</div><div><div>As a Senior DSP Engineer, you will play a critical role in advancing state-of-the-art technology for drone detection and localization through RF spectrum analysis. By designing and implementing sophisticated signal processing algorithms, you will directly contribute to enhancing security and safety in a rapidly evolving field. This position offers you the opportunity to work on innovative, real-world challenges that will sharpen your expertise in DSP, wireless communication, and software development. You'll collaborate with a multidisciplinary team, expand your technical horizons, and gain invaluable experience in cutting-edge systems with a tangible societal impact. This is a career-defining opportunity to innovate and grow in a high-demand, high-tech industry.</div>
<div></div>
</div><div><div><b>What You'll Do</b></div>
</div><div><div><b>Work Location: </b>This role is based out of our Kassel office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.</div>
</div><div><div><b>Reports to:</b> Lead DSP Engineer</div>
<div></div>
</div><div><div><b>Key Responsibilities:</b></div>
</div><ul><li><div>RF Spectrum Analysis: Perform advanced analysis and feature extraction from RF signals using Software Defined Radio (SDR) frameworks and other state-of-the-art tools. Write prototype code in Python or Matlab to proof concepts.</div>
</li><li><div>Design and Implementation: Develop and optimize real-time signal-processing algorithms in C++ and CUDA to detect, classify, and locate drones within RF spectrum data. Ensure scalability and performance of the software in real-world applications.</div>
</li><li><div>Cross-Functional Collaboration: Work with hardware, software, and data fusion teams to integrate DSP components seamlessly into larger systems, contributing to end-to-end solutions.</div>
</li><li><div>Mentorship and Leadership: Act as a technical resource and mentor for junior team members, fostering a collaborative and innovative team environment.</div>
</li><li><div>Continuous Improvement: Stay updated on advancements in DSP, SDR, and wireless communication to identify new tools, techniques, and approaches that enhance system capabilities.</div>
</li><li><div>Documentation and Communication: Create detailed technical documentation for developed algorithms and processes. Present findings, updates, and project milestones to stakeholders appropriately.</div>
</li><li><div>Tool Development and Maintenance: Develop utilities in Python and C++ for testing, data analysis, and algorithm validation, ensuring maintainability and robustness.</div>
</li></ul><div><div><b>What You Bring</b></div>
</div><ul><li><div>Master's, or Ph.D. in Electrical Engineering, Computer Science, Mathematics, Physics, or a related field, with 3+ years of relevant experience.</div>
</li><li><div>Robust expertise in digital signal processing, including modulation methods, frequency analysis, and digital filters.</div>
</li><li><div>Proficiency in C++ and Python, with experience in developing real-time systems and prototyping signal processing algorithms.</div>
</li><li><div>Solid knowledge of wireless communication systems such as LTE PHY, IEEE802.11 (Wi-Fi), and IEEE802.15.4.</div>
</li><li><div>Exemplary problem-solving skills, a collaborative mindset, and the ability to communicate complex technical concepts successfully.</div>
</li>
</ul><div><p>Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.</p>
<p>
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</p>
<p><b>
Important Notes</b></p>
<p><i>
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.</i></p>
<p><i>
Some roles may also require legal eligibility to work in a firearms environment.</i></p>
<p><i>
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at </i><b><i>axongreenhousesupport@axon.com</i></b><i> or via our </i><i>Axon Privacy Web Form</i><i>. For more information, please see the Your California Privacy Rights section of our </i><i>Applicant and Candidate Privacy Notice.</i></p>
<p><i>
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.</i></p>
<p><i>
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent &mdash; regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances &mdash; and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email </i><i>recruitingops@axon.com.</i><i> Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.</i></p>
<p>
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not <b>@axon.com</b>, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.</p></div></div><p></p>

Senior DSP Engineer

<div><div><h4 class="jobSectionHeader"><b>Join Axon and be a Force for Good.</b></h4>
<p>
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.<br>
<br>
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.</p></div><h3 class="jobSectionHeader"><b>
Your Impact</b></h3>
<h4 class="jobSectionHeader"><b>As an SRE contributor in Axon's Real Time Operations organization, you are passionate about delivering solutions to the real-time problems our mission-critical cloud native services encounter. You are also obsessed about achieving the high quality and reliability our customers demand. You will work closely not only with your peers, but also the RTO engineering teams, allowing your technical deliverables to reach the entire engineering organization, enabling product teams to continuously deliver features on the vanguard of innovation and helping scale our products to thousands of agencies around the world.<br>
</b><br>
<br>
</h4><h3 class="jobSectionHeader"><b>What You'll Do</b></h3>
<h4 class="jobSectionHeader"><b>Location: London UK</b></h4>
<ul><li>Build robust, easy-to-use foundational platforms and tools that enable engineering teams to provision services rapidly, consistently, and securely.</li>
<li>Exemplify cloud-native site reliability best practices.</li>
<li>Write code that is performant, maintainable, clear, and concise.</li>
<li>Employ strong problem-solving skills, with the ability to debug problems in cloud-native distributed systems.</li>
<li>Influence and educate the engineering organization to adopt new and improved architectural patterns.</li>
<li>Provide robust documentation for use by engineers to promote self-service.</li>
<li>Take calculated risks, champion new ideas, and cultivate your craft.</li>
</ul>
<h3 class="jobSectionHeader"><b>What You Bring
</b></h3><ul><li>3+ years of applicable experience</li>
<li>Experience managing cloud platforms such as Azure, AWS, or similar.</li>
<li>Experience operating in Kubernetes platforms like AKS, EKS, or similar.</li>
<li>Experience using managed languages such as Python, Go, C#, Java, or similar.</li>
<li>Experience utilizing CI/CD platforms to automate provisioning infrastructure, software builds, tests, and releases.</li>
<li>Experience using observability tools such as APM, logging, and metrics to assist with debugging issues.</li>
<li>Experience designing tooling to simplify the operational management of SaaS/PaaS systems.</li>
<li>Familiarity with building flexible and testable Infrastructure as Code modules.</li>
<li>Empathy to support the needs of software engineers.</li>
</ul>
<h3 class="jobSectionHeader"><b>Benefits That Benefit You</b></h3>
<ul><li>Competitive base salary and equity</li>
<li>Comprehensive pension plan with matching contribution</li>
<li>Private health insurance &amp; cash plans</li>
<li>30 days paid holiday + UK public holidays</li>
<li>Enhanced maternity/paternity leave</li>
<li>GymPass subscription</li>
<li>Life assurance &amp; income protection</li>
<li>Career growth support and wellness resources</li>
</ul><h4 class="jobSectionHeader"><b>Axon's mission is to protect life.</b><b> We build technology for public safety and justice, including body cameras, sensors, and evidence platforms that power the future of real-time response. Join us and help shape the future of safety.</b><br>
<br>
<b><i>Benefits listed herein may vary depending on the nature of your employment and the location where you work.</i></b></h4><div><p><br>
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.</p>
<p>
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</p>
<p><b>
Important Notes</b></p>
<p><i>
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.</i></p>
<p><i>
Some roles may also require legal eligibility to work in a firearms environment.</i></p>
<p><i>
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at </i><b><i>axongreenhousesupport@axon.com</i></b><i> or via our </i><i>Axon Privacy Web Form</i><i>. For more information, please see the Your California Privacy Rights section of our </i><i>Applicant and Candidate Privacy Notice.</i></p>
<p><i>
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.</i></p>
<p><i>
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent &mdash; regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances &mdash; and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email </i><i>recruitingops@axon.com.</i><i> Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.</i></p>
<p>
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not <b>@axon.com</b>, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.</p></div></div><p></p>

Site Reliability Engineer

<div><div><h4 class="jobSectionHeader"><b>Join Axon and be a Force for Good.</b></h4>
<p>
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.<br>
<br>
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.</p></div><p><b>
Location: This role is based out of our Boston, MA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.</b></p>
<p><b>
Reports to:</b> VP, Fixed Operations<br>
<b>Travel expectation:</b> 25% for on‑site demos, trainings, conferences, and roadshows (as needed)</p>
<h2 class="jobSectionHeader"><b>
Your Impact</b></h2>
<p>
As a <b>Specialist Account Executive</b>, you'll be the go‑to product expert for all things ALPR (Automatic License Plate Recognition)&mdash;centered on our groundbreaking camera solutions and its related software workflows. You'll support the entire <b>East Small City</b> inside sales team (~40 reps) by delivering high‑impact demos, helping scope and build accurate quotes, and answering customer questions so our reps can confidently close <b>Outpost/Lightpost‑specific</b> opportunities. Your work will directly accelerate pipeline velocity and deal quality for Axon's ALPR product line.</p>
<p></p>
<h2 class="jobSectionHeader"><b>What You'll Do</b></h2>
<ul><li><b>Be the product authority</b> for ~40 East Small City inside sales reps&mdash;fielding questions on Outpost/Lightpost features, compatibilities, deployment models, pricing, warranty, and integrations with Axon software and broader public safety workflows.</li>
<li><b>Deliver compelling product demos</b> (phone/web and on‑site) tailored to law‑enforcement use cases&mdash;showing operational value, ROI, and how Outpost/Lightpost ALPR maps to mission outcomes (e.g., alerts, investigations, deterrence).</li>
<li><b>Quote and scope support:</b> Build or assist with BoMs, SKUs, and pricing packages; guide reps on services, bundles, accessories (e.g., mounts/installation/connectivity), and renewals; ensure quoting accuracy and completeness.</li>
<li><b>Deal coaching:</b> Join customer calls to address technical/product questions, de‑risk objections, and recommend best‑fit Outpost/Lightpost configurations and deployment approaches.</li>
<li><b>Enablement &amp; training:</b> Run regular enablement sessions for the West Small City team; maintain demo scripts, quick‑reference guides, and FAQs specific to Outpost/Lightpost.</li>
<li><b>Partner coordination:</b> Liaise with internal Product/Marketing and relevant ALPR ecosystem partners (as applicable) to stay current on releases, certifications, programs, and roadmaps.</li>
<li><b>Asset &amp; demo kit management:</b> Maintain demo environments and loaner gear; coordinate POCs/pilots and post‑demo follow‑ups to drive conversion.</li>
<li><b>CRM &amp; process excellence:</b> Log demo/quote activities in Salesforce; maintain opportunity notes, next steps, and ensure smooth handoffs to closing reps and post‑sale teams.</li>
<li><b>Voice of the customer:</b> Capture product feedback and common requests; funnel insights to Product and Ops to improve our Outpost/Lightpost portfolio and sales motion.</li>
<li><b>Industry readiness:</b> Attend trainings to deepen expertise in public safety <b>ALPR operations, policies, privacy, and best practices</b>.</li>
</ul><p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2>
<ul><li><b>Must‑have:</b> Extremely communicative, highly organized, and product‑savvy with a knack for translating complex tech into clear customer value.</li>
<li>Bachelor's degree or equivalent applicable experience.</li>
<li><b>1+ years</b> in a sales, pre‑sales, sales engineering, or product specialist role (inside sales environment preferred).</li>
<li><b>Salesforce (or equivalent CRM)</b> proficiency; comfort with quoting/CPQ tools.</li>
<li>Proficiency with <b>Microsoft Word, PowerPoint, Excel, and Outlook</b>.</li>
<li>Strong facilitation and demo skills over phone/web; polished written and verbal communication.</li>
<li>Excellent time management; able to multi‑task across multiple reps and opportunities.</li>
<li>Problem‑solving and creative thinking in a fast‑paced, self‑directed environment.</li>
<li><b>Nice to have:</b> Familiarity with <b>ALPR/fixed‑camera deployments, public safety use cases, and the Axon ecosystem</b>; comfort discussing data retention/privacy considerations and investigative workflows.</li>
</ul><p></p><h2 class="jobSectionHeader"><b>How You'll Be Measured</b></h2>
<ul><li><b>Demo volume and quality</b> (attendance, engagement, next‑step creation).</li>
<li><b>Quote‑assist turnaround time and accuracy</b> (rework rate, win rate influence).</li>
<li><b>Pipeline influence for Outpost/Lightpost opportunities</b> (stage progression, cycle time).</li>
<li><b>Rep satisfaction and enablement outcomes</b> (training attendance, CSAT/feedback).</li>
</ul><p></p><h2 class="jobSectionHeader"><b>Benefits that Benefit You</b></h2>
<ul><li>Competitive salary and 401k with employer match</li>
<li>Discretionary paid time off</li>
<li>Paid parental leave for all</li>
<li>Medical, Dental, Vision plans</li>
<li>Fitness Programs</li>
<li>Emotional &amp; Mental Wellness support</li>
<li>Learning &amp; Development programs</li>
<li>And yes, we have snacks in our offices</li>
</ul><div><p>
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.</p>
<p>
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</p>
<p><b>
Important Notes</b></p>
<p><i>
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.</i></p>
<p><i>
Some roles may also require legal eligibility to work in a firearms environment.</i></p>
<p><i>
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at </i><b><i>axongreenhousesupport@axon.com</i></b><i> or via our </i><i>Axon Privacy Web Form</i><i>. For more information, please see the Your California Privacy Rights section of our </i><i>Applicant and Candidate Privacy Notice.</i></p>
<p><i>
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.</i></p>
<p><i>
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent &mdash; regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances &mdash; and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email </i><i>recruitingops@axon.com.</i><i> Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.</i></p>
<p>
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not <b>@axon.com</b>, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.</p></div></div><p></p>

Specialist Account Executive (LPR)

<div><div><h4 class="jobSectionHeader"><b>Join Axon and be a Force for Good.</b></h4>
<p>
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.<br>
<br>
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.</p></div><h2 class="jobSectionHeader"><b>
Your Impact</b></h2>
<p>
As a Technical Account Manager at Axon, you're not working a ticket queue &mdash; you're embedded inside law enforcement agencies as the person they trust most. You own the relationship, you own the deployments, and you own the outcome. When something's escalating, you're on it. When adoption is stalling, you fix it. When a customer needs someone inside Axon advocating for their priorities, that's you. The role sits at the intersection of technical depth and genuine customer trust &mdash; and you'll operate largely independently, with real accountability and real visibility. Your work will contribute to enhancing public safety and saving lives by ensuring our technology is effectively utilized by those who need it most.</p>
<h2 class="jobSectionHeader"><b>
What You'll Do</b></h2>
<p>
Location: Must be based within an hour of an Axon Hub Location (Scottsdale - HQ) with 80% travel to agency locations in the US<br>
Reports To: Manager of Technical Account Management Services</p><br>
<p></p>
<h3 class="jobSectionHeader"><b>
Technical Delivery &amp; Support</b></h3>
<ul><li>Serve as the primary technical point of contact for assigned agencies</li>
<li>Diagnose and resolve complex technical issues across Axon's software and integrated solutions</li>
<li>Lead technical troubleshooting efforts and coordinate root-cause analysis across Product, Engineering, Support, and Services teams</li>
<li>Manage escalations and ensure timely resolution of customer-impacting issues</li>
<li>Maintain strong understanding of Axon's hardware, software, cloud, and integrated technology ecosystem</li>
</ul><h3 class="jobSectionHeader"><b>Deployment &amp; Adoption</b></h3>
<ul><li>Partner with deployment teams to design, configure, test, and implement Axon solutions</li>
<li>Support successful onboarding and transition to steady-state operations</li>
<li>Help customers adopt new capabilities and incorporate technology into existing workflows</li>
<li>Identify barriers to adoption and recommend best practices to improve utilization</li>
<li>Support customers through operational and technology changes associated with new deployments</li>
</ul><h3 class="jobSectionHeader"><b>Customer Partnership</b></h3>
<ul><li>Build trusted relationships with technical and operational stakeholders within assigned agencies</li>
<li>Serve as an advocate for customer needs and priorities within Axon</li>
<li>Conduct regular customer reviews focused on technical health, adoption, and operational success</li>
<li>Provide guidance on product capabilities, integrations, and recommended usage patterns</li>
<li>Help customers understand how technology supports their operational objectives</li>
</ul><h3 class="jobSectionHeader"><b>Workflow &amp; Operational Improvement</b></h3>
<ul><li>Develop an understanding of customer workflows and operational environments</li>
<li>Identify opportunities to improve efficiency, product utilization, and operational effectiveness</li>
<li>Support customer adoption of AI-powered capabilities across the Axon ecosystem</li>
<li>Capture recurring workflow challenges and customer feedback to improve future deployments and customer experiences</li>
<li>Contribute insights that help Product and Engineering teams better understand customer needs</li>
</ul><h3 class="jobSectionHeader"><b>Data, Reporting &amp; Analytics</b></h3>
<ul><li>Utilize tools such as Power BI, SQL, dashboards, and reporting platforms to support customer insights and operational decision-making</li>
<li>Assist customers with data integrations, reporting requirements, and workflow visibility</li>
<li>Monitor customer health indicators, adoption metrics, and technical performance trends</li>
<li>Use data to identify opportunities for improvement and proactive customer engagement</li>
</ul><h3 class="jobSectionHeader"><b>Training &amp; Enablement</b></h3>
<ul><li>Deliver advanced product training and technical education to customer stakeholders</li>
<li>Develop and maintain customer-facing documentation and best practices</li>
<li>Help agencies build confidence in using Axon's solutions effectively</li>
<li>Support knowledge transfer and operational readiness during deployments and upgrades</li>
</ul><h3 class="jobSectionHeader"><b>Field Engagement</b></h3>
<ul><li>Work onsite with customers as needed to support deployments, training, troubleshooting, and operational success</li>
<li>Maintain strong awareness of customer environments and evolving needs</li>
<li>Support critical incidents and high-priority customer situations when required</li>
</ul><h2 class="jobSectionHeader"><b>What You Bring</b></h2><br>
<p>
</p><h3 class="jobSectionHeader"><b>Required</b></h3>
<ul><li>Experience in technical account management, customer-facing technical delivery, deployment support, or similar roles (typically 4+ years, though we encourage applicants with varied experience to apply)</li>
<li>Experience supporting SaaS applications, cloud platforms, software deployments, or integrated technology environments</li>
<li>Strong troubleshooting and root-cause analysis skills</li>
<li>Ability to communicate effectively with both technical and non-technical stakeholders</li>
<li>Experience working across multiple teams to solve customer challenges and deliver successful outcomes</li>
<li>Familiarity with networking concepts, cloud technologies, system integrations, or enterprise software environments</li>
<li>Strong organizational skills with the ability to manage competing priorities and customer needs</li>
<li>Interest in helping customers adopt new technologies and improve operational effectiveness</li>
<li>Ability to work independently while collaborating closely with cross-functional teams</li>
<li>Commitment to delivering exceptional customer experiences</li>
<li>Ability to obtain and maintain CJIS compliance and handle sensitive information appropriately</li>
</ul><h3 class="jobSectionHeader"><b>Preferred</b></h3>
<ul><li>Experience supporting public safety, law enforcement, government, or mission-critical operational environments</li>
<li>Familiarity with CAD, RMS, CJIS standards, digital evidence systems, or related public safety technologies</li>
<li>Experience with Power BI, SQL, dashboards, reporting tools, or analytics platforms</li>
<li>Familiarity with AI-powered products, workflow automation, or operational technology solutions</li>
<li>Relevant technical certifications (Microsoft, Cisco, ITIL, cloud certifications, etc.)</li>
</ul><h2 class="jobSectionHeader"><b>Additional Information</b></h2>
<p>
We recognize that candidates may bring strengths from different backgrounds and experiences. If your experience aligns closely with this role, we encourage you to apply.</p>
<h2 class="jobSectionHeader"><b>
How This Role Fits the Future</b></h2>
<p>
Technical Account Managers play a critical role in helping customers successfully deploy, adopt, and operate Axon technology. They serve as trusted technical partners, develop deep product expertise, and build strong customer relationships. As Axon's Mission Engineering capability evolves, the TAM role provides a foundation for future growth into broader customer ownership, operational leadership, and mission-focused roles across the organization.</p>
<h2 class="jobSectionHeader"><b>
Benefits that Benefit You</b></h2>
<ul><li>Competitive salary and 401k with employer match</li>
<li>Discretionary paid time off</li>
<li>Paid parental leave for all</li>
<li>Medical, Dental, Vision plans</li>
<li>Fitness Programs</li>
<li>Emotional &amp; Mental Wellness support</li>
<li>Learning &amp; Development programs</li></ul><br>
<p><br>
<i>Benefits listed herein may vary depending on the nature of your employment and the location where you work</i></p><div><p><br>
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.</p>
<p>
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</p>
<p><b>
Important Notes</b></p>
<p><i>
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.</i></p>
<p><i>
Some roles may also require legal eligibility to work in a firearms environment.</i></p>
<p><i>
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at </i><b><i>axongreenhousesupport@axon.com</i></b><i> or via our </i><i>Axon Privacy Web Form</i><i>. For more information, please see the Your California Privacy Rights section of our </i><i>Applicant and Candidate Privacy Notice.</i></p>
<p><i>
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.</i></p>
<p><i>
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent &mdash; regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances &mdash; and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email </i><i>recruitingops@axon.com.</i><i> Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.</i></p>
<p>
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not <b>@axon.com</b>, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.</p></div></div><p></p>

Software Technical Account Manager II (Traveling)

Join Axon and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.