Qureos Mentor

Ayr Wellness

<div></div><div><div><b>Company Description</b></div><p>
Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets.</p><p>
At Ayr, our strength lies in our people. We&rsquo;re re-imagining how we work across every part of our business, and we&rsquo;re looking for builders and doers to roll up their sleeves and help shape what&rsquo;s next.</p><p>
The cannabis industry is fast-moving, complex, and full of opportunity. Together, we&rsquo;re not only shaping a company, but also building the future of cannabis. At Ayr you&rsquo;ll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success.</p><p>
For more information, please visit www.ayrwellness.com.</p><div><b>
Job Summary</b></div><p>
The Lead Dispensary Technician is responsible for leading the dispensary team by setting personal examples that continuously improves all quality, training, and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all sales and customer experience goals. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and customer experience.</p><div><b>
Duties and </b><b>Responsibilities
</b></div><ul><li>Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Premium Cannabis products offered.</li><li>
Ensures customer questions or concerns are resolved quickly and completely. Communicates any requests or unresolved concerns to management immediately.</li><li>
Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies.</li><li>
Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a &ldquo;Customer first&rdquo; acuity.</li><li>
Meets/exceeds day to day sales metrics by following the customer experience selling cycle with tailored product suggestions. This includes meeting individual and team centric sales targets within each dispensary.</li><li>
Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards.</li><li>
Assists is fostering a positive work environment, treating everyone with dignity and respect, while perpetuating a curiosity for &ldquo;everything cannabis&rdquo;.</li><li>
Performs other duties as assigned by Management staff</li><li>
 Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready</li></ul><div><b>
Qualifications</b></div><ul><li>
Must stay current and adhere to all policies and regulations of the state cannabis agency.</li><li>
Must meet age requirement as outlined by state cannabis agency.</li><li>
Able to pass all background checks as required by state cannabis agency.</li><li>
Able to accommodate scheduling that may include varied shifts, weekends and holidays.</li><li>
Maintain regular and punctual attendance.</li><li>
Must be able to communicate effectively with customers/caregivers and team members.</li><li>
Prior customer service experience in a hospitality, pharmacy, customer services or retail environment.</li></ul><div><b>
Education
</b></div><p> High School Diploma or GED required</p><div><b>
Experience
</b></div><ul><li>Minimum 21 years of age (or as required by state regulations)</li><li>
Minimum 2 years&rsquo; experience with customer service in a fast-paced retail environment
</li></ul><div><b>Knowledge, Skills and Abilities
</b></div><p><b>Customer Obsessed AYR</b>: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation.</p><p><b>
Relationship Building </b>Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth.</p><p><b>
Functional/Technical skill:</b> Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good.</p><div><b>
Direct reports</b><b>
</b></div><p>No direct reports</p><div><b>
Working conditions</b></div><ul><li>
Work is primarily performed in a dispensary setting. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures.</li><li>
Involves frequent contact with staff, vendors, and customers. Work may include dealing with law enforcement and occasional State inspectors.
</li></ul><div><b>Physical requirements</b></div><ul><li>
The person in this position frequently communicates with customers and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings.</li><li>
Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machines.</li><li>
The person in this position must be able to remain in a stationary position when checking in customers or when operating the register.</li><li>
Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary.</li><li>
Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent.</li></ul><p></p><div><br>
</div><div><b>Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.</b></div><div></div><p><br>
AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.</p></div><p></p>

Lead Dispensary Tech

<div></div><div><div><b>Company Description</b></div><p>
Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets.</p><p>
At Ayr, our strength lies in our people. We&rsquo;re re-imagining how we work across every part of our business, and we&rsquo;re looking for builders and doers to roll up their sleeves and help shape what&rsquo;s next.</p><p>
The cannabis industry is fast-moving, complex, and full of opportunity. Together, we&rsquo;re not only shaping a company, but also building the future of cannabis. At Ayr you&rsquo;ll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success.</p><p>
For more information, please visit www.ayrwellness.com.</p><div><b>
Job Summary</b></div><p>
The Dispensary Technician is responsible for providing our patients with an extraordinary experience. Through meaningful interaction and knowledgeable answers, the Dispensary Technician fosters an environment that is compassionate, genuine, and respectful. Dispensary Technicians are expected to contribute to making their Dispensary a climate which encourages forward thinking, embraces inclusion, and practices generosity of spirit. AYR Wellness is dedicated to becoming the foremost provider of sustainably grown premium cannabis products to our communities.</p><div><b>
Duties and </b><b>Responsibilities
</b></div><ul><li>Provides knowledge, expertise, guidance, and a personalized experience to each patient by explaining potential benefits of the Premium Cannabis products offered.</li><li>
Ensures patient questions or concerns are resolved quickly and completely. Communicates any requests or unresolved concerns to management immediately</li><li>
Oversees patient intake process, ensuring that appropriate patient records and paperwork are submitted, and confidential information is maintained appropriately.</li><li>
Accountable for accurately receiving, coordinating, and fulfilling patient orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with AYR Wellness, local and state policies.</li><li>
Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a &ldquo;Patient first&rdquo; acuity</li><li>
Follows compliance practices and prevents the diversion of medical cannabis to anyone other than authorized patients.</li><li>
Assists in processing and monitoring floor stock and participates in daily inventory counts.</li><li>
Assists in fostering a positive work environment, treats everyone with dignity and respect, while perpetuating a curiosity for &ldquo;everything cannabis&rdquo;.</li><li>
Performs opening and closing procedures.</li><li>
Above all else, act as the critical link between AYR Wellness and our patients by providing an amazing, stress-free and helpful patient experience.
</li><li>Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready</li></ul><div><b>
Qualifications</b></div><ul><li>
Must possess basic math, computer, and cash handling skills.</li><li>
Ability to coordinate and problem solve in a professional manner.</li><li>
Must be 21 years of age or older.</li><li>
Able to pass all background checks</li><li>
Maintain regular and punctual attendance.</li><li>
Must be able to communicate effectively with patients/caregivers and team members.</li><li>
Experience with cash handling and POS/inventory control systems.</li><li>
Prior experience working in a high-volume environment.</li></ul><div><b>
Education
</b></div><p>High school diploma/GED required</p><div><b>
Experience
</b></div><p>1-3 years&rsquo; experience working in retail or other customer service position, cannabis experience is a plus
</p><div><b>Competencies (</b><b>Knowledge, Skills and A</b><b>ttitude)</b></div><p><b>
Customer Obsessed</b> - Dedicated to creating a remarkable experience for customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation</p><p><b>
Adaptable / Flexible</b> - Effectively manages change and adjusts comfortably to new people and processes; multi-tasks and handles ambiguity and stress well while remaining positive; bounces back quickly from challenging situations; asks for help when needed and stays focused on being a force for good.
</p><p><b>Learning on the Fly</b> - learns quickly when facing new problems; a relentless and versatile learner, open to change
</p><div><b>Direct reports</b><b>
</b></div><p>No direct reports</p><div><b>
Working conditions</b></div><ul><li>
Able to accommodate scheduling that may include varied shifts, weekend, and some holidays.</li><li>
Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits.</li></ul><div><b>
Physical requirements</b></div><ul><li>
The person in this position frequently communicates with patients and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings.</li><li>
Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machine.</li><li>
The person in this position must be able to remain in a stationary position when checking in patients or when operating the register.</li><li>
The person in this position must be able to observe and assess patient entry via cameras and inspect patient IDs upon entry.</li><li>
Frequently communicates with other staff via Walkie Talkie or Headset.</li><li>
Constantly positions self throughout sales transaction by maintaining the computer/POS, collecting product and retail bags.</li><li>
Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary.</li></ul><p></p><div><b><br>
Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.</b></div><div></div><p><br>
AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.</p></div><p></p>

Dispensary Tech

Join Ayr Wellness and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ayr Wellness

About Company

Lead Dispensary Tech

Dispensary Tech