Urwah Admin

Azadea Group

<div>
 
 
 ABOUT THE COMPANY
 
 
 
 AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 The Shop Manager is responsible for supervising store operations to ensure exceptional customer service, maximize sales, and profitability in line with company objectives. He/she manages inventory, maintenance, and ensures the shop's external appearance meets brand standards.
 
 
 
 
 
 
 RESPONSIBILITIES
 
 
 <ul>
 <li>
 Detect, anticipate, and regularly report on customer needs, market trends, and competitor activities impacting the region or market.
 </li>
 <li>
 Greet customers, offer assistance, and promptly address their needs and complaints in line with quality and customer service standards, fostering customer loyalty and enhancing the portfolio.
 </li>
 <li>
 Ensure that store licenses and certificates are up to date, and that employees' official documents are valid and compliant with local regulations.
 </li>
 <li>
 Ensure a smooth and efficient receiving process for items and shipments, while monitoring all inventory activities, including cycle counts, stock movements, transfers between shops, transfers to/from the warehouse, damaged items, devolutions, and shrinkage.
 </li>
 <li>
 Analyze hourly, daily, and weekly sales performance; monitor top-selling items; identify missing sizes and items; and manage collection rotation in coordination with relevant stakeholders to determine replenishment needs.
 </li>
 <li>
 Place accurate orders, meet stock performance objectives, and maximize sales and sell-out.
 </li>
 <li>
 Prepare staff schedules based on budgeted hours, visitor traffic, daily sales targets, events, and operational needs (including shipments, stock counts, sales, etc.). Ensure effective communication of sales plans and set daily and hourly targets for the shop/department team.
 </li>
 <li>
 Log and update all commercial and operational information, as well as various requests, on provided platforms (such as help-desks, events, and loss prevention applications) in a timely and accurate manner.
 </li>
 <li>
 Manage the annual allocated budget by monitoring expenditures within set limits, optimizing and reducing costs where possible, and reporting variances against the budget.
 </li>
 <li>
 Oversee the shop's image and ensure compliance with the brand&rsquo;s standards. Verify and follow up on the cleanliness, display, and maintenance of the shop, including the windows, cash registers, and stock rooms.
 </li>
 <li>
 Develop comprehensive reports on key performance indicators (KPIs), sales trends, inventory levels, and team productivity to facilitate informed decision-making.
 </li>
 <li>
 Process customer orders from placement to driver handover, coordinating with internal teams, including the warehouse, to resolve order-related issues and optimize order flow when applicable.
 </li>
 <li>
 Monitor and analyze sales data to pinpoint trends and opportunities for expanding or adjusting departmental offerings. Optimize inventory levels and product assortment to efficiently meet customer demand.
 </li>
 <li>
 Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company. Conduct daily Japanese meetings to keep the staff informed and engaged.
 </li>
 </ul>
 
 
 
 
 
 LANGUAGE &amp; TECHNICAL SKILLS
 
 
 
 
 
 
 
 Language Proficiency
 
 
 <ul>
 <li>
 Fluency in English.
 </li>
 </ul>
 
 
 
 
 
 Technical Skills
 
 
 <ul>
 <li>
 Proficiency in MS Office.
 </li>
 </ul>
 
 
 
 
 
 EDUCATION
 
 
 <ul>
 <li>
 Bachelor's degree in a related field.
 </li>
 </ul>
 
 
 
 
 
 EXPERIENCE
 
 
 
 
 General Experience
 
 
 <ul>
 <li>
 Four to six years of experience in Retail, or a similar role.
 </li>
 </ul>
 
 
 
 
 
 Managerial Experience
 
 
 <ul>
 <li>
 Two years of experience in a managerial role.
 </li>
 </ul>
 
 
 
 
 
 Azadea Group is an Equal Employment Employer &ndash;
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.
 
 
</div>

Shop Manager

<div>
 
 
 Job Purpose:
 
 
 
 The Senior HR Business Partner oversees HR functions in-store, including talent acquisition, talent development, talent performance, and total rewards. He/she collaborates with business stakeholders to optimize all aspects of human resources, ensuring a productive and efficient in-store workforce.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Ensure continuous compliance with company policies and procedures, including the code of conduct, employee handbook, uniform standards, working hours, and staff facilities.
 </li>
 <li>
 - Provide advice and guidance to managers on developing, documenting, and communicating solutions, including disciplinary actions, for individual Employee Relations cases.
 </li>
 <li>
 Advise managers on effectively developing and leading teams, ensuring employees possess the skills required to meet both current and future business needs.
 </li>
 <li>
 Support employees and managers throughout the performance review cycle, manage the appraisal system, and communicate employees' learning needs and training requirements to the talent development department.
 </li>
 <li>
 Adhere to the organization&rsquo;s Health and Safety protocols to identify and mitigate risks, ensuring the protection of the environment and the wellbeing of oneself and others.
 </li>
 <li>
 Conduct exit interviews, manage transfers and relocations, and maintain thorough and accurate documentation throughout the process.
 </li>
 <li>
 Contribute to succession planning initiatives by conducting detailed operational analysis of workforce trends. Develop succession plans to enhance the internal talent pool and expedite the filling of critical positions.
 </li>
 <li>
 Implement targeted training programs in specific areas using prepared content.
 </li>
 <li>
 Work on attracting, shortlisting, selecting, and appointing suitable candidates within an organization. Ensure the effective hiring and seamless integration of new employees into the organization.
 </li>
 <li>
 Deliver advanced analyses of HR data, identifying pivotal trends, and contributing to the creation of HR insights that facilitate diagnosing business issues, enhancing employee engagement, and improving business performance.
 </li>
 <li>
 Implement and maintain the optimal staff structure based on store requirements and productivity goals. Coordinate the allocation of budgeted hours and headcount, ensuring compliance with relevant local laws and regulations.
 </li>
 <li>
 Ensure consistent implementation of employee activities, gatherings, and engagement programs.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, or Business Administration, or a related field.
 </li>
 <li>
 Four to six years of experience in Human Resources, or a similar role.
 </li>
 <li>
 Fluency in English; Spanish is a plus.
 </li>
 <li>
 Proficiency in MS Office.
 </li>
 </ul>
 
 
 
 
 
 Azadea Group
 
 is an Equal Employment Employer &ndash;
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.
 
 
</div>

Assistant Manager - Zara Home

<div>
 
 Job Description:
 
 
 - Greet customers and ensure that shop staff provide timely and quality service
 
 
 in accordance with established standards.
 
 
 - Ensure the proper implementation of company policies and procedures to
 
 
 enhance operational effectiveness.
 
 
 - Control the merchandising of products to optimize sales while maintaining
 
 
 alignment with brand image and standards.
 
 
 - Monitor stock levels continuously, maintain inventories, and reorder
 
 
 merchandise as necessary to ensure adequate stocks and maximum
 
 
 availability of range and sizes at all times.
 
 
 - Manage department staff by establishing goals and objectives, overseeing
 
 
 performance management, and developing and motivating employees to
 
 
 achieve high levels of performance.
 
 
 - Conduct daily department meetings to ensure clear understanding and
 
 
 effective communication of activities, objectives, and events.
 
 
 - Provide on-the-job training, demonstrations, and instructions for existing
 
 
 employees to foster their development and maintain high standards of
 
 
 performance.
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 - Fluency in English.
 
 
 - Strong knowledge and understanding of shop operating procedures.
 
 
 EXPERIENCE General Experience
 
 
 -Six to eight years of experience in Retail, or a similar role.
 
 
 -Three years of experience in a managerial role.
 
 
 
 
 
 
 
 
 
 
 
 
 * AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.
 
 
 
 *
 
 We aim to give our candidates the best experience possible. But due to the amount of applicants applying, we will only get in touch if you have been shortlisted for the role.
 
 
 
 
</div>

Department Manager

Overview Job Description - Shop Manager II (SHO000644)ABOUT THE COMPANYAZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. Responsibilities <ul><li>Detect, anticipate, and regularly report on customer needs, market trends, and competitor activities impacting the region or market.</li><li>Greet customers, offer assistance, and promptly address their needs and complaints in line with quality and customer service standards, fostering customer loyalty and enhancing the portfolio.</li><li>Ensure that store licenses and certificates are up to date, and that employees' official documents are valid and compliant with local regulations.</li><li>Ensure a smooth and efficient receiving process for items and shipments, while monitoring all inventory activities, including cycle counts, stock movements, transfers between shops, transfers to/from the warehouse, damaged items, devolutions, and shrinkage.</li><li>Analyze hourly, daily, and weekly sales performance; monitor top-selling items; identify missing sizes and items; and manage collection rotation in coordination with relevant stakeholders to determine replenishment needs.</li><li>Place accurate orders, meet stock performance objectives, and maximize sales and sell-out.</li><li>Prepare staff schedules based on budgeted hours, visitor traffic, daily sales targets, events, and operational needs (including shipments, stock counts, sales, etc.). Ensure effective communication of sales plans and set daily and hourly targets for the shop/department team.</li><li>Log and update all commercial and operational information, as well as various requests, on provided platforms (such as help-desks, events, and loss prevention applications) in a timely and accurate manner.</li><li>Manage the annual allocated budget by monitoring expenditures within set limits, optimizing and reducing costs where possible, and reporting variances against the budget.</li><li>Oversee the shop's image and ensure compliance with the brand's standards. Verify and follow up on the cleanliness, display, and maintenance of the shop, including the windows, cash registers, and stock rooms.</li><li>Develop comprehensive reports on key performance indicators (KPIs), sales trends, inventory levels, and team productivity to facilitate informed decision-making.</li><li>Specific for Multimedia & Lifestyle: Monitor and analyze sales data to pinpoint trends and opportunities for expanding or adjusting departmental offerings. Optimize inventory levels and product assortment to efficiently meet customer demand.</li><li>Specific for Multimedia & Lifestyle: Remain informed on the latest trends and advancements in technology, lifestyles, music, and literature to offer knowledgeable recommendations to customers and enhance sales initiatives.</li><li>Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company. Conduct daily Japanese meetings to keep the staff informed and engaged.</li></ul> Qualifications EDUCATIONBachelor's degree in a related field.EXPERIENCEGeneral ExperienceFour to six years of experience in the Retail, or a similar role.Managerial ExperienceTwo years of experience in a managerial role. BEHAVIORAL COMPETENCIES <ul><li>Business Insight: Applies knowledge of business and the marketplace to advance the organization's goals. For example, shows considerable business insight, beyond the fundamentals. Asks probing questions and draws on a variety of sources to gain insight and to explore business drivers or industry trends.</li><li>Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.</li><li>Decision Quality: Makes good and timely decisions that keep the organization moving forward. For example, swiftly internalizes coaching on routine issues; handles issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others' expertise.</li><li>Drives Results: Consistently achieves results, even under tough circumstances. For example, devotes considerable effort to surpassing goals and achieving the best possible results; goes above and beyond to achieve excellence. Drives ahead with great focus when faced with obstacles and setbacks; maintains productivity and a positive attitude.</li><li>Develops Talent: Develops people to meet both their career goals and the organization's goals. For example, shares own experience and expertise with others if asked. Provides constructive feedback and other support for other people's development.</li><li>Values Differences: Recognizes the value that different perspectives and cultures bring to an organization. For example, grasps the uniqueness of each individual and challenges others who use stereotypes. Seeks out opportunities to learn and put into practice ideas from others with different perspectives, backgrounds, etc.</li><li>Rebounds from setbacks and adversity when facing difficult situations. For example, skillfully handles disruptions, obstacles, and emotional or stressful situations and nevertheless makes steady progress; seeks insight into the situation, reduces tensions, and finds optimal solutions. Swiftly recovers from significant setbacks.</li></ul>Azadea Group is an Equal Employment Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws. Organization Calzedonia Primary Location United Arab Emirates-UAE, Dubai, Mall Of The Emirates

Shop Manager II

The Shop Manager is responsible for supervising store operations to ensure exceptional customer service, maximize sales, and profitability in line with company objectives. He/she manages inventory, maintenance, and ensures the shop's external appearance meets brand standards. Responsibilities <ul> <li>Detect, anticipate, and regularly report on customer needs, market trends, and competitor activities impacting the region or market.</li> <li>Greet customers, offer assistance, and promptly address their needs and complaints in line with quality and customer service standards, fostering customer loyalty and enhancing the portfolio.</li> <li>Ensure that store licenses and certificates are up to date, and that employees' official documents are valid and compliant with local regulations.</li> <li>Ensure a smooth and efficient receiving process for items and shipments, while monitoring all inventory activities, including cycle counts, stock movements, transfers between shops, transfers to/from the warehouse, damaged items, devolutions, and shrinkage.</li> <li>Analyze hourly, daily, and weekly sales performance; monitor top-selling items; identify missing sizes and items; and manage collection rotation in coordination with relevant stakeholders to determine replenishment needs.</li> <li>Place accurate orders, meet stock performance objectives, and maximize sales and sell-out.</li> <li>Prepare staff schedules based on budgeted hours, visitor traffic, daily sales targets, events, and operational needs (including shipments, stock counts, sales, etc.).</li> <li>Ensure effective communication of sales plans and set daily and hourly targets for the shop/department team.</li> <li>Manage the annual allocated budget by monitoring expenditures within set limits, optimizing and reducing costs where possible, and reporting variances against the budget.</li> <li>Oversee the shop's image and ensure compliance with the brand's standards.</li> <li>Verify and follow up on the cleanliness, display, and maintenance of the shop, including the windows, cash registers, and stock rooms.</li> <li>Develop comprehensive reports on key performance indicators (KPIs), sales trends, inventory levels, and team productivity to facilitate informed decision-making.</li> <li>Specific for Multimedia & Lifestyle: Monitor and analyze sales data to pinpoint trends and opportunities for expanding or adjusting departmental offerings.</li> <li>Optimize inventory levels and product assortment to efficiently meet customer demand.</li> <li>Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.</li> </ul> Qualifications <ul> <li>Fluency in Arabic and English.</li> <li>Proficiency in MS Office.</li> <li>Bachelor's degree in a related field.</li> <li>Four to six years of experience in Retail, or a similar role.</li> </ul> Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Sales, Management, and Customer Service</li> </ul> Industries <ul> <li>Retail</li> </ul>

<div>
 
 The Assistant Manager supports shop/department managers in daily operations and is prepared to assume the manager's role when required, ensuring the shop maintains and consistently delivers exceptional customer service.
 
 
 
 RESPONSIBILITIES
 
 
 
 - Supervise the shop's opening and closing procedures to ensure compliance with established protocols for petty cash, reporting systems, and other operational requirements. Ensure timely and secure delivery of these records to the accounting department, adhering to company policies and security standards.
 
 
 - Handle or assist the manager in ensuring that store licenses and certificates are up-to-date and that employees' official documents comply with local regulations.
 
 
 - Assign routine and non-routine tasks, assist in scheduling for sales associates, cashiers, and coordinators (where applicable), ensuring all activities are efficiently carried out.
 
 
 - Greet customers and ensure that shop staff promptly serve them according to high-quality and customer service standards.
 
 
 - Report operational issues promptly and address customer complaints, providing solutions or escalating as necessary to maintain operational efficiency and ensure customer satisfaction.
 
 
 - Manage inventory for a major site or large factory, following existing procedures to identify any issues and solve problems.
 
 
 - Handle or assist managers in managing inventory maintenance/audit and placing product orders to ensure efficient stock management control and product availability
 
 
 - Communicate sales plans and targets to the shop/department team, continuously monitor their performance, and advise upper management on necessary corrective actions.
 
 
 - Communicate with local suppliers, negotiate prices, and place orders as required.
 
 
 - Assist in recruiting, training, motivating, and evaluating the team to ensure the necessary skill base is met, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.
 
 
 - Specific to Sports Goods: Engage in related activities such as leveraging social media tools to communicate shop events and promotions to customers, ensuring prompt responses to wholesale customer inquiries, and forging connections with local sports clubs and other relevant entities.
 
 
 
 LANGUAGE &amp; TECHNICAL SKILLS
 
 
 
 - Fluency in English.
 
 
 - Proficiency in MS Office.
 
 
 - Good product knowledge and understanding of store operating procedures.
 
 
 - Specific for Sports Goods Retail: Active participation in at least one sporting activity and expert knowledge of sporting events.
 
 
 - Skills Specific for Sports Goods Retail: Proficiency in collective game dynamics, project orientation, athleticism/ambassadorship, enthusiasm, collaborative contribution, empathy, entrepreneurial spirit, and responsibility.
 
 
 - Bachelor's degree in a related field.
 
 
 - Four to six years of experience in Retail, or a similar role.
 
 
 - Two years of experience in a managerial role.
 
</div>

Assistant Manager - Virgin Megastore

Join Azadea Group and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Azadea Group

ABOUT_COMPANY

Shop Manager

Senior HR Business Partner

Assistant Manager - Zara Home

Department Manager

Shop Manager II

Shop Manager

Assistant Manager - Virgin Megastore