Urwah Admin

Azadea Group

<div>
 
 
 JOB PURPOSE
 
 
 
 The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes.
 
 
 
 
 
 
 RESPONSIBILITIES
 
 
 <ul>
 <li>
 Greet customers, offer assistance promptly, and serve them to ensure their needs are met in compliance with quality and customer service standards.
 </li>
 <li>
 Provide exceptional customer service by engaging in up-selling, cross-selling, suggesting alternatives, and promptly following up on customers' requests.
 </li>
 <li>
 Ensure a smooth and efficient receiving process for items/shipments, maintaining accurate stock keeping preventing security risks and thefts.
 </li>
 <li>
 Conduct physical and electronic inventory as needed, promptly report broken alarms, incidents, and suspicious activities.
 </li>
 <li>
 Arrange and replenish shop shelves continuously, ensuring cleanliness and tidiness of the shop floor and shelves at all times to maintain the brand's image and coordination standards.
 </li>
 <li>
 Handle cash registers and customer transactions efficiently and accurately, ensuring a seamless experience for customers.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 Fluency in English.
 </li>
 <li>
 High school degree.
 </li>
 <li>
 Proficiency in MS Office.
 </li>
 <li>
 Zero to one years of experience in a similar role.
 </li>
 </ul>
 
 
 
 
 
 Azadea Group is an Equal Employment Employer
 
 &ndash;
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.
 
 
</div>

Sales Associate - Sunglass Hut

<div>
 
 
 We are looking for a F&amp;B Field Operations Manager for Eataly brand!
 
 
 
 
 
 
 
 Role Purpose:
 
 
 
 
 
 
 The F&amp;B Field Operations Manager is responsible for executing the strategic direction given by the F&amp;B Brand Manager to achieve sustainable value creation for the brand in the assigned area.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Monitor and drive the daily performance of stores in the assigned area in terms of financial KPIs such as sales, store related expenses, profitability, as well as, other F&amp;B KPIs such as customer service and food quality management, in order to achieve set targets and maintain the brand's continuity
 </li>
 <li>
 Assist the Brand Manager in the development and launching of new menus, including the costing, price analysis, recipe validation and product availability per market, and execute menu launching activities in the assigned markets, in coordination with the various departments involved (incl. procurement for printing and sourcing, marketing for communications plans, training, etc.)
 </li>
 <li>
 Build a strong personal network of external contacts and perform market and competition analysis to stay abreast of market activities and the competition to give the brand a competitive advantage
 </li>
 <li>
 Actively manage the growth of various sales channels (e.g. catering, delivery, etc.) in the assigned area
 </li>
 <li>
 Coordinate and monitor the execution of brand related events, promotions and special marketing activities within the assigned area
 </li>
 <li>
 Implement and monitor the execution of and the compliance to brand and corporate related policies and procedures, brand standards and operational initiatives in the assigned area
 </li>
 <li>
 Assist the Procurement departments in the sourcing of and negotiation process with food and non-food suppliers (including crockery, utensils and disposables) in alignment with the Brand and overall Procurement strategy set by the F&amp;B President; Prepare orders to Franchisor (Paul) for assigned markets, approve periodic orders for disposables, petty cash expenses, furniture and equipment replacement
 </li>
 <li>
 Draft and submit, on a regular basis, financial and non-financial brand performance reports related to assigned markets to the Brand Manager
 </li>
 <li>
 Follow up, where needed, on Maintenance and Loss Prevention matters with the corresponding departments
 </li>
 <li>
 In coordination with HR Generalists, assist in recruiting, training and motivating new Restaurant and Assistant Restaurant Managers, and maintain an optimal manpower planning in the stores at all times
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Hotel &amp; Restaurant Management or equivalent; HACCP certification is a plus
 </li>
 <li>
 7-9 years of experience in F&amp;B Operations, out of which 4 years in a managerial role
 </li>
 <li>
 Strong knowledge in financial/ accounting systems and procedures
 </li>
 <li>
 Proficiency in MS Office.
 </li>
 <li>
 Fluency in English.
 </li>
 </ul>
 
 
 
 
 
 * AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.
 
 
 
 
 
 
 *
 
 We aim to give our candidates the best experience possible. But due to the amount of applicants applying, we will only get in touch if you have been shortlisted for the role.
 
 
</div>

F&B Field Operations Manager

Overview Job Description - Shop Manager II (SHO000644)ABOUT THE COMPANYAZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. Responsibilities <ul><li>Detect, anticipate, and regularly report on customer needs, market trends, and competitor activities impacting the region or market.</li><li>Greet customers, offer assistance, and promptly address their needs and complaints in line with quality and customer service standards, fostering customer loyalty and enhancing the portfolio.</li><li>Ensure that store licenses and certificates are up to date, and that employees' official documents are valid and compliant with local regulations.</li><li>Ensure a smooth and efficient receiving process for items and shipments, while monitoring all inventory activities, including cycle counts, stock movements, transfers between shops, transfers to/from the warehouse, damaged items, devolutions, and shrinkage.</li><li>Analyze hourly, daily, and weekly sales performance; monitor top-selling items; identify missing sizes and items; and manage collection rotation in coordination with relevant stakeholders to determine replenishment needs.</li><li>Place accurate orders, meet stock performance objectives, and maximize sales and sell-out.</li><li>Prepare staff schedules based on budgeted hours, visitor traffic, daily sales targets, events, and operational needs (including shipments, stock counts, sales, etc.). Ensure effective communication of sales plans and set daily and hourly targets for the shop/department team.</li><li>Log and update all commercial and operational information, as well as various requests, on provided platforms (such as help-desks, events, and loss prevention applications) in a timely and accurate manner.</li><li>Manage the annual allocated budget by monitoring expenditures within set limits, optimizing and reducing costs where possible, and reporting variances against the budget.</li><li>Oversee the shop's image and ensure compliance with the brand's standards. Verify and follow up on the cleanliness, display, and maintenance of the shop, including the windows, cash registers, and stock rooms.</li><li>Develop comprehensive reports on key performance indicators (KPIs), sales trends, inventory levels, and team productivity to facilitate informed decision-making.</li><li>Specific for Multimedia & Lifestyle: Monitor and analyze sales data to pinpoint trends and opportunities for expanding or adjusting departmental offerings. Optimize inventory levels and product assortment to efficiently meet customer demand.</li><li>Specific for Multimedia & Lifestyle: Remain informed on the latest trends and advancements in technology, lifestyles, music, and literature to offer knowledgeable recommendations to customers and enhance sales initiatives.</li><li>Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company. Conduct daily Japanese meetings to keep the staff informed and engaged.</li></ul> Qualifications EDUCATIONBachelor's degree in a related field.EXPERIENCEGeneral ExperienceFour to six years of experience in the Retail, or a similar role.Managerial ExperienceTwo years of experience in a managerial role. BEHAVIORAL COMPETENCIES <ul><li>Business Insight: Applies knowledge of business and the marketplace to advance the organization's goals. For example, shows considerable business insight, beyond the fundamentals. Asks probing questions and draws on a variety of sources to gain insight and to explore business drivers or industry trends.</li><li>Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.</li><li>Decision Quality: Makes good and timely decisions that keep the organization moving forward. For example, swiftly internalizes coaching on routine issues; handles issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others' expertise.</li><li>Drives Results: Consistently achieves results, even under tough circumstances. For example, devotes considerable effort to surpassing goals and achieving the best possible results; goes above and beyond to achieve excellence. Drives ahead with great focus when faced with obstacles and setbacks; maintains productivity and a positive attitude.</li><li>Develops Talent: Develops people to meet both their career goals and the organization's goals. For example, shares own experience and expertise with others if asked. Provides constructive feedback and other support for other people's development.</li><li>Values Differences: Recognizes the value that different perspectives and cultures bring to an organization. For example, grasps the uniqueness of each individual and challenges others who use stereotypes. Seeks out opportunities to learn and put into practice ideas from others with different perspectives, backgrounds, etc.</li><li>Rebounds from setbacks and adversity when facing difficult situations. For example, skillfully handles disruptions, obstacles, and emotional or stressful situations and nevertheless makes steady progress; seeks insight into the situation, reduces tensions, and finds optimal solutions. Swiftly recovers from significant setbacks.</li></ul>Azadea Group is an Equal Employment Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws. Organization Calzedonia Primary Location United Arab Emirates-UAE, Dubai, Mall Of The Emirates

Shop Manager II

<div>
 
 The Shop Manager is responsible for leading and managing the store operation to deliver the highest standards of customer service and to maximize sales and profitability in line with company&rsquo;s objectives. He / she is also responsible for the inventory, maintenance and external appearance of his / her shop.
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Detect, anticipate and provide regular feedback on customers' needs, markets trends and competitors activities affecting the region/ market.
 </li>
 <li>
 Greet customers, offer assistance and serve them in order to ensure their needs and complaints are answered in a timely manner with quality and customer service standards creating customer loyalty and portfolio.
 </li>
 <li>
 Ensure a smooth and efficient receiving process of items/shipments as well as monitor all kind of inventory activities such as cycle counts and stock movements including transfers between shops, transfers to/from warehouse, damaged items, devolution, etc.
 </li>
 <li>
 Analyze hourly/daily/weekly sales performance, monitor selling items, missing sizes/ items and collection rotation (in coordination with BM and VM) in order to identify replenishment needs, place accurate orders, meet stock performance objectives and maximize sales and sellout
 </li>
 <li>
 Prepare staff schedule based on budgeted hours and/ or visitors' traffic, daily sales targets, events, operational needs (including shipments, stock count, sale, etc.) as well as ensure the effective communication of sales plans and set daily and hourly targets to the Shop/Department team.
 </li>
 <li>
 Recruit, train, motivate and evaluate team members to ensure that they have the necessary skill base and required image and that they are optimally enabled to maximize their potential and contribution to the company; conduct daily Japanese meetings to keep the staff informed and engaged.
 </li>
 <li>
 Log/update all commercial and operational information as well as various requests on the provided platforms (Helpdesks, Events, Loss Prevention application, etc.) in a timely and accurate manner.
 </li>
 <li>
 Manage annual allocated budget by monitoring expenditure up to set limits, optimizing and reducing costs where possible and reporting variances versus budget (validating it with DM/BM first)
 </li>
 <li>
 Oversee the shop's image and ensure its compliance with the brand&rsquo;s standards, verify and follow up on the cleanliness, display and maintenance of the shop including the window, cash and stock room.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree
 </li>
 <li>
 3 years of experience in a managerial role; Previous experience in the retail industry.
 </li>
 <li>
 Fluency in English &amp; Arabic
 </li>
 <li>
 Proficiency in MS Office
 </li>
 </ul>
 
 
 
 
 
 * AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.
 
 
 
 
 
 
 
 *
 
 
 We aim to give our candidates the best experience possible. But due to the amount of applicants applying, we will only get in touch if you have been shortlisted for the role.
 
 
</div>

Shop Manager

<div>
 
 
 
 JOB PURPOSE :
 
 
 
 
 The Shop Manager is responsible for supervising store operations to ensure exceptional customer service, maximize sales, and profitability in line with company objectives. He/she manages inventory, maintenance, and ensures the shop's external appearance meets brand standards.
 
 
 
 
 
 
 
 RESPONSIBILITIES :
 
 
 
 <ul>
 <li>
 Detect, anticipate, and regularly report on customer needs, market trends, and competitor activities impacting the region or market.
 </li>
 <li>
 Greet customers, offer assistance, and promptly address their needs and complaints in line with quality and customer service standards, fostering customer loyalty and enhancing the portfolio.
 </li>
 <li>
 Ensure that store licenses and certificates are up to date, and that employees' official documents are valid and compliant with local regulations.
 </li>
 <li>
 Ensure a smooth and efficient receiving process for items and shipments, while monitoring all inventory activities, including cycle counts, stock movements, transfers between shops, transfers to/from the warehouse, damaged items, devolutions, and shrinkage.
 </li>
 <li>
 Analyze hourly, daily, and weekly sales performance; monitor top-selling items; identify missing sizes and items; and manage collection rotation in coordination with relevant stakeholders to determine replenishment needs.
 </li>
 <li>
 Place accurate orders, meet stock performance objectives, and maximize sales and sell-out.
 </li>
 <li>
 Prepare staff schedules based on budgeted hours, visitor traffic, daily sales targets, events, and operational needs (including shipments, stock counts, sales, etc.).
 </li>
 <li>
 Ensure effective communication of sales plans and set daily and hourly targets for the shop/department team.
 </li>
 <li>
 Manage the annual allocated budget by monitoring expenditures within set limits, optimizing and reducing costs where possible, and reporting variances against the budget.
 </li>
 <li>
 Oversee the shop's image and ensure compliance with the brand&rsquo;s standards.
 </li>
 <li>
 Verify and follow up on the cleanliness, display, and maintenance of the shop, including the windows, cash registers, and stock rooms.
 </li>
 <li>
 Develop comprehensive reports on key performance indicators (KPIs), sales trends, inventory levels, and team productivity to facilitate informed decision-making.
 </li>
 <li>
 Specific for Multimedia &amp; Lifestyle: Monitor and analyze sales data to pinpoint trends and opportunities for expanding or adjusting departmental offerings.
 </li>
 <li>
 Optimize inventory levels and product assortment to efficiently meet customer demand.
 </li>
 <li>
 Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company. Conduct daily Japanese meetings to keep the staff informed and engaged.
 </li>
 </ul>
 
 
 
 
 
 
 QUALIFICATIONS :
 
 
 
 <ul>
 <li>
 Fluency in Arabic and English.
 </li>
 <li>
 Proficiency in MS Office.
 </li>
 <li>
 Bachelor's degree in a related field.
 </li>
 <li>
 Four to six years of experience in Retail, or a similar role.
 </li>
 </ul>
</div>

Shop Manager (Saudi National)

<div>
 
 
 Role Purpose
 
 
 
 The Sales Associate is responsible for serving customers on the shop floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
 </li>
 <li>
 Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests
 </li>
 <li>
 Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
 </li>
 <li>
 Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
 </li>
 <li>
 Handle cash register and transactions with the customers in an effective and accurate manner as required
 </li>
 <li>
 Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 High School Degree
 </li>
 <li>
 Fluency in English and Arabic
 </li>
 <li>
 Proficiency in MS office
 </li>
 </ul>
 
 
 
 
 
 * AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.
 
 
 
 
 
 
 *
 
 We aim to give our candidates the best experience possible. But due to the number of applicants applying, we will only get in touch if you have been shortlisted for the role
 
 
</div>

Sales Associate-Massimo Dutti

<div>
 
 
 Job purpose:
 
 
 
 The Restaurant Manager is responsible for overseeing both back and front of house operations, manages the customer experience, ensures profitability, and efficiently handles daily cooking and catering services
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Oversee the food preparation and presentation process to ensure the production of high-quality items that adhere to the brand's food specifications, standards, and techniques, aiming to meet or exceed customer expectations.
 </li>
 <li>
 Analyze monthly P&amp;L statements, providing explanations as needed, and set monthly and daily sales goals, taking proactive actions to achieve them. Interpret commercial data and offer insights and recommendations on trends.
 </li>
 <li>
 Adhere to all cash management and register policies, ensuring that staff follow proper cash-handling procedures.
 </li>
 <li>
 Ensure meticulous adherence to brand service standards, operational procedures, and health and safety regulations, leveraging deep knowledge of organizational policies and regulatory codes. Promote a safe and environmentally responsible workplace environment.
 </li>
 <li>
 Manage end-of-month inventory, oversee food costs for the brand's outlet, and compare them to the operational budget to ensure effective control.
 </li>
 <li>
 Ensure a superb dining experience by welcoming and assisting customers as needed, and effectively address and resolve any customer complaints promptly and professionally.
 </li>
 <li>
 Promote and facilitate catering orders for banquets and takeaways, managing custom requests, and coordinating with relevant teams for special deliveries.
 </li>
 <li>
 Examine and submit the wastage sheet, sales report, logbook, and requisition forms to relevant stakeholders for review.
 </li>
 <li>
 Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Seven to nine years of experience in F&amp;B Operations, or a similar role
 </li>
 <li>
 Three years of experience in a managerial role
 </li>
 <li>
 Bachelor&rsquo;s degree in Hospitality Management, or a related field
 </li>
 <li>
 Fluency in English, Arabic is a plus
 </li>
 </ul>
 
 
 
 
 
 Azadea Group is an Equal Employment Employer &ndash; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.
 
 
 
 
</div>

Restaurant Manager - Eataly

Join Azadea Group and explore 20   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.