Qureos Mentor

Belk

The Omni/Ops Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries to ensure new merchandise is customer ready and executing customer orders with accuracy, efficiency, and speed. This role leads the team in preparing and completing outbound shipments, replenishing store supplies, and maintaining store facilities. The Omni/Ops Team Lead works collaboratively with merchandising and selling teams to ensure omni and operational excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
 
What you will do
 
Demonstrate a high level of ownership , accountability , and initiative in achieving store objectives and driving the accomplishment of key metrics .
 
Execute store shipment deliveries and store fulfillment activities, leading team in accurately and efficiently processing product and picking, packing, and shipping orders to maximize productivity.
 
Lead shortage control and inventory accuracy in designated areas by acknowledging manifests, applying sensor tags , executing product transfers, and processing damaged items timely . Champion team knowledge of inventory management, asset protection procedures, safety guidelines , and security protocols .
 
Communicate daily goals and key tasks. Maintain equipment, devices, communication boards, and organization of back-of-house , store fulfillment, and customer pickup areas to promote efficiency .
 
Utilize omni and operation s planning tools to determine forecasted unit projections , inbound and outbound shipment activities, and required labor hours to execute . Participate in weekly leadership workload planning meetings to ensure all omni and operation s tasks are planned and scheduled.
 
Track store supply usage and place replenishment orders to maintain adequate levels. Support the team in execution of facilities processes, including lighting / recycling program s , work orders , store maintenance, and housekeeping responsibilities .
 
Demonstrate adaptability and respon d to changing circumstances , adjusting tactics and shifting resources based on updated forecasts and business needs .
 
Model behaviors that support building team knowledge to enhance individual and store omni and operation s results. Enhance performance by assisting with onboarding, initiating teaching opportunities, and supporting associate’s continued learning.
 
Champion associate engagement, sharing team successes , and celebrating associate achievements . Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued .
 
Support in-store customer experience by providing exc ellent customer service and supporting the store during key coverage periods.
 
Skills and Abilities
 
Ability to use data , guidance , and judgement to support timely and effective decisions that contribute to team and business success .
 
Skills and experience to perform in the role and a commitment to continuously learn .
 
Ability to take ownership of assigned tasks and contribute to store success by teaching , partnering , and encouraging others .
 
Self- directed and able to work with minimal supervision in a deadline-driven environment .
 
Communicate with excellence .
 
Comfortable with technology , including smart phones , tablet computers and Windows- based operating systems .
 
1+ years of retail experience and a dedication to customer service excellence .
 
Available to work a flexible schedule based on business needs , including nights , weekends , and holidays .
 
Must regularly move around all store areas and be accessible to customers .
 
Must bend , reach , stretch for product as well as lift , carry , and move at least 50 lbs .
 
Ability to push / pull receiving equipment weighing up to 500 lbs .
 
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive . There may be additional duties, responsibilities, and qualifications for this job.

Omni/Ops Team Lead - Full Time

The Cosmetic Counter Manager drives personal and team results within an assigned brand, demonstrating a passion for building personalized client relationships and sharing a genuine enthusiasm for cosmetic, beauty, and fragrance trends. This role utilizes engaging selling behaviors and strategies to enhance customer experience, while executing promotions, special events, and customer outreach initiatives. The Cosmetic Counter Manager possesses a competitive drive and entrepreneurial confidence to excel in a fast-paced commission environment. This is an hourly position, with monthly bonus eligibility.
 
What you will do
 
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
 
Create memorable store experiences through building genuine team , vendor , customer , and community relationships.
 
Lead team in providing excellent customer service, driving sales, achieving goals, and executing successful promotions, special events , and customer outreach to advance beauty business. Foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling behaviors that strengthen performance and enhance customer service .
 
Build personal and team product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends to create exciting customer engagement. Drive repeat client interactions as a knowledgeable and trusted resource.
 
Enhance team’s selling skills by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning. Connect with Beauty A dvisors through team meetings and one-on-one touch bases to review goals and performance results.
 
Ensure associates are well-informed and confident in speaking to available inventory and assortment. Leverage clienteling tools and technology to provide a personalized and seamless omnichannel experience. Support store fulfillment in designated areas by accurately and efficiently executing omni processes.
 
Support team with merchandising product, replenishment, recovery, and cleanliness to maintain visual merchandising and beauty hygiene standards daily. Align presentations with vendor and company directives.
 
Partner with store leaders to e nsure team schedule s align with business needs , traffic plans, and event strategies to maximize associate and department productivity .
 
Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on evolving business needs.
 
Lead shortage control and inventory accuracy in designated areas by executing price changes, product transfers, and processing damaged items timely . Champion team knowledge of inventory management, asset protection procedures, and safety guidelines.
 
Skills and Abilitie s
 
Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
 
Skills and experience to perform in the role and a commitment to continuously learn.
 
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
 
Self-directed and able to work with minimal supervision in a deadline-driven environment.
 
Communicate with excellence.
 
Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
 
1+ years of retail experience and a dedication to customer service excellence.
 
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
 
Must regularly move around all store areas and be accessible to customers.
 
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
 
Comfortable with and enjoy assisting customers with makeup application and skincare services .
 
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive . There may be additional duties, responsibilities, and qualifications for this job.

Clinique Counter Manager - Full Time

Join Belk and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Belk

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Omni/Ops Team Lead - Full Time

Clinique Counter Manager - Full Time