Qureos Mentor

Brainlake

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 About The Job
 
 
 
 Our client is a major government entity in the Kingdom of Saudi Arabia, operating in the energy and utilities sector, currently rolling out a large-scale Oracle CRM transformation. As part of this engagement, we are seeking multiple Oracle CRM Solution Architects to define, validate, and guide the technical and functional architecture of the program. You will act as the key design authority on Oracle CRM &mdash; ensuring the solution meets business requirements, integrates effectively with upstream / downstream systems, and follows Oracle's recommended architecture and deployment best practices. This is an on-site role in Riyadh, starting February 1st and expected to run 6-18 months.
 
 
 
 What You'll Do
 
 
 
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 Act as a trusted advisor to senior client stakeholders on CRM design and roadmap
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 Serve as the overall design authority for the Oracle CRM solution and integrations
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 Translate business requirements from the energy &amp; utilities domain into scalable Oracle CRM configurations and architecture
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 Lead solution design workshops, fit-gap analysis, and architecture reviews
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 Define end-to-end design documentation: data models, integration flows, security, workflows, reporting, customizations
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 Ensure solution alignment with Oracle-recommended implementation frameworks and architectural principles
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 Collaborate closely with program managers, business teams, and SI partners
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 Oversee quality of technical deliverables, configurations, and integrations
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 Identify risks, design constraints, and remediation options
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 Support testing strategy, user validation, and deployment readiness
 
 
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 Requirements
 
 
 
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 8-12 years of Oracle CRM architecture, solution design, or technical leadership
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 Deep hands-on expertise with Oracle CRM Cloud modules &amp; integration patterns
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 Strong understanding of Oracle application architecture, security, data models, and deployment tooling
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 Strong communication skills, able to translate complex designs into clear guidance for business and IT stakeholders
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 Comfortable working with multi-vendor and government stakeholder teams
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 Experience in the energy and utilities sector
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 Oracle certifications are an advantage
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 Arabic speaking is preferred
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Oracle Solution Architect

<div>
 
 About The Job
 
 
 
 Our client is a major government entity in the Kingdom of Saudi Arabia, operating in the energy and utilities sector, currently rolling out a large-scale Oracle CRM transformation. As part of this engagement, we are seeking experienced Oracle CRM Program Managers who can drive complex, multi-workstream delivery across business and technology teams. This role requires a leader who can bring structure, momentum, and clarity to an enterprise-wide CRM program managing stakeholders across government, business operations, IT, and Oracle implementation partners. This is an on-site role in Riyadh, starting February 1st and expected to run 6-18 months.
 
 
 
 What You'll Do
 
 
 
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 Lead the end-to-end delivery of the Oracle CRM program, ensuring alignment with business and technical objectives
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 Ensure adherence to Oracle-recommended program management and deployment methodologies
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 Coordinate across multiple workstreams, including business teams, Oracle SI partners, and other third party partners involved
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 Own program governance: planning, scheduling, risk management, RAID tracking, steering committee preparation
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 Define clear delivery plans, scope, milestones, KPIs, dependencies, and standards
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 Drive issue resolution, escalation management, and stakeholder alignment
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 Facilitate workshops, program reviews, and design validation sessions
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 Track performance against timelines and budgets; prepare exec-level reporting
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 Support change management, training, and adoption planning
 
 
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 Requirements
 
 
 
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 6-12 years of Program or Project Management experience
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 Strong experience delivering Oracle CRM initiatives
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 Solid understanding of Oracle program methodologies and CRM deployment approaches
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 Comfortable working with multi-vendor and government stakeholder teams
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 Excellent communication and stakeholder management capabilities
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 Experience in the energy and utilities sector
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 PMP, PRINCE2, Agile, or Oracle certifications
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 Arabic speaking is preferred
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Oracle Program Manager

<div>
 
 About The Role
 
 
 
 We're looking for a UX Researcher and Service Designer to lead the strategic discovery and experience design for a new product or service initiative. This role requires someone who can go beyond screens and understand how a service truly works. You'll investigate user behavior, internal processes, operational constraints, and business goals, then translate all of that into a clear, functional experience framework.
 
 
 You'll define the journeys, the service logic, and the structural backbone that designers and developers will build on. Your work is the foundation that decides how the product or service will operate, scale, and deliver value.
 
 
 
 What You'll Do
 
 
 
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 Conduct competitive and market benchmarking to understand positioning and identify opportunity gaps
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 Lead qualitative and quantitative research to uncover real user needs and validate assumptions
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 Interview stakeholders to understand business objectives, operational workflows, and constraints
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 Map end-to-end user journeys and identify experience bottlenecks, friction points, and failure moments
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 Create service blueprints that show the full picture across frontstage, backstage, processes, and systems
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 Define the information architecture and experience flows required for the service to function smoothly
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 Produce UX wireframes for the primary touchpoints needed across platforms
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 Translate research insights into clear recommendations and strategic direction
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 Collaborate with UI designers, product owners, content teams, and development leads to ensure alignment
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 Present findings, decisions, and rationale to internal teams and stakeholders in a structured and convincing way
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 Ensure the experience can scale across different markets, languages, and user segments
 
 
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 Requirements
 
 
 
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 4+ years of experience in UX research and service design
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 Proven ability to take ambiguous problems and shape them into structured, actionable frameworks
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 Strong experience with journey mapping, service blueprinting, experience flows, and IA
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 Ability to analyze complex services and deliver clarity, logic, and structured direction
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 A portfolio that demonstrates deep research thinking, synthesis, and service-level design decisions
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 Strong communication skills and the ability to explain your reasoning without fluff
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 Comfortable owning the discovery and UX foundation independently with clear deadlines
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 Familiarity with usability, accessibility, and human-centered design principles
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</div>

UX Researcher & Service Designer

<div>
 
 About The Job
 
 
 
 We're looking for a talented and driven Digital Product Designer to join our team.
 
 
 You'll be responsible for designing and building user-focused digital platforms, products, and services across a variety of industries. You'll help shape ideas from concept to launch, combining creativity, strategy, and a strong sense of design to craft experiences that are both functional and visually striking.
 
 
 A solid understanding of AI-driven design tools and how to use automation to enhance your workflow will be key for this role.
 
 
 
 What You'll Do
 
 
 
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 Bring client visions to life through research, benchmarking, sketching, prototyping, and user testing
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 Participate in design thinking and co-creation workshops to align teams and define product goals
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 Collaborate closely with cross-functional teams across UX, strategy, and development
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 Use AI-assisted tools and workflows to accelerate ideation, testing, and iteration
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 Understand business requirements and technical constraints to guide design decisions
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 Make strategic UX and UI decisions for both new and existing features
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 Identify pain points and craft thoughtful, user-friendly solutions
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 Translate ideas and user stories into flows, wireframes, mockups, and interactive prototypes
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 Create visually compelling interfaces that elevate the overall user experience
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 Build and evolve design systems that scale consistently across digital products
 
 
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 Requirements
 
 
 
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 Have 4+ years of experience as a Product Designer or UX/UI Designer in a digital agency
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 Understand and apply end-to-end UX and UI design processes
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 Have experience using AI and design automation tools to improve efficiency and creativity
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 Are confident designing mobile-first and responsive experiences
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 Are creative, detail-oriented, and comfortable managing multiple projects
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 Are proficient in Figma, and other collaboration tools
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 Communicate clearly&mdash;both visually and verbally. (Arabic is a plus.)
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 Have an impressive portfolio that showcases your design process and outcomes
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 Stay calm under pressure and welcome constructive feedback
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Digital Product Designer

Join Brainlake and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Brainlake

ABOUT_COMPANY

Oracle Solution Architect

Oracle Solution Architect

Oracle Program Manager

UX Researcher & Service Designer

Digital Product Designer