Qureos Mentor

Broad River Retail

<div>Operations Coordinator, Inventory Control
CULTURE SNAPSHOT
Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of &lsquo;Furnishing Life&rsquo;s Best Memories&rsquo;. At Broad River, we call all our employees &ldquo;Memory Makers.&rdquo; We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
AT A GLANCE
Broad River Retail is currently seeking an Operations Coordinator or Professional to join our Operations team. The position is responsible for utilizing multiple operating systems, data entry, audits, product quality, communicate effectively, assist leadership and delivery teams.
DAY IN THE LIFE AS THIS MEMORY MAKER<ul><li>
Assist BRR leadership and 3rd part delivery teams during load out
</li><li>Navigate through multiple operating systems</li><li>
Confirm product quality and provide replacement pieces when needed</li><li>
Audit prep lanes</li><li>
Data entry on shared spreadsheets</li><li>
Communicate interdepartmentally both verbally and in written form</li><li>
Maintain organized and safe workspace for self and others
</li><li>Exhibit personal excellence by accepting cross-training opportunities.
</li><li>Maintain personal and facility safety by following all material handling and warehouse safety guidelines.
</li><li>Follow company Attendance Policies.
</li></ul>WORKPLACE ENVIRONMENT
While performing the duties of this job the employee is:
<ul><li>Regularly required to stand, walk, stoop, kneel, or crouch on concrete flooring</li><li>
Must be able to routinely lift or move objects up to 75 pounds alone and team lift objects over 75 pounds</li><li>
Working in a non-climate-controlled warehouse setting, with some outdoor exposure during the workday</li></ul>
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.
MEMORY MAKER PERKS &amp; BENEFITS<ul><li>
Hourly Rate of $18.00/hr. Paid Weekly.</li><li>
This position operates on a contract-to-hire basis</li><li>
Guaranteed Hourly Raise at time of Conversion</li><li>
Medical, dental, vision, and life insurance options after conversion</li><li>
Paid time off and 401K matching contribution after conversion</li><li>
Employee discount (40%) at Ashley
</li><li>Internal Opportunities for career growth and advancement</li></ul>
OUR COMMITMENT TO YOU
Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you&rsquo;re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.
WHAT YOU&rsquo;LL NEED TO SUCCEED<ul><li>
Visual awareness and understanding of furniture quality.</li><li>
Customer Service mindset
</li><li>Oral communication and listening skills.
</li><li>Ability to work well with a team.
</li><li>Adaptability for changes in the work environment.
</li><li>Microsoft Excel, Teams, and Outlook experience.
</li><li>Strong written and verbal communication skills.</li></ul></div>

Warehouse Billing Coordinator

<div>SENIOR MANAGER, PEOPLE RELATIONS &amp; RISK
CULTURE SNAPSHOT: 
Broad River Retail is a privately held organization where a diverse group of people work together and espouse our core values of integrity, personal excellence, customer satisfaction, collaboration, and innovation for the purpose of &lsquo;Furnishing Life&rsquo;s Best Memories.&rsquo; At Broad River, we believe that purpose begins with identity, which is why our people are referred to as &ldquo;Memory Makers.&rdquo; We know that everyone who works for our Company has the power to make positive, lasting memories not only for our Guests, but also for their fellow Memory Makers, our partners, their families, and in our communities. 
Our vision is to be the premier Ashley Store operator, and our mission is simply to be an excellent home furnishings retailer. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S., to being named as the National Home Furnishings Retailers of the Year in 2024 and landing us on the Best Places to Work list three years in a row in our industry. 
AT A GLANCE: 
The Senior Manager, People Relations &amp; Risk, leads People &amp; Labor Relations, Legal/Risk &amp; Compliance, and Loss Prevention within the People Department. This role partners with senior leaders to prevent, identify, and remediate people-related, legal, safety, and security risks that could harm our Memory Makers, guests, operations, or the Company&rsquo;s reputation&mdash;overseeing investigations, litigation liaison, regulatory compliance, workplace safety programs, incident analysis, internal controls, and training to ensure a safe, compliant, and resilient workplace.<div>
POSITION OVERVIEW: 
<ul><li>Lead a team handling compliance, safety, and complex workplace investigations; serve as escalation point for high-risk people relations cases.</li><li>Provide people relations counsel to senior leaders, coaching on conflict resolution, performance management, discipline, and application of HR and organizational policies to mitigate legal and reputational risk.</li><li>Manage employment- and guest-related litigation processes; coordinate with outside counsel to control legal exposure and preserve evidence.</li><li>Own occupational health, safety, and security programs (workers&rsquo; compensation, OSHA training/reporting, disaster preparedness, contingency planning) with a focus on minimizing people-related risk and operational disruption.</li><li>Monitor, update, and adapt safety procedures and workplace practices to reduce injury risk, harassment, and other people-safety incidents.</li><li>Maintain accurate safety, incident, and workers&rsquo; compensation records to support claims management, regulatory reporting, and trend analysis.</li><li>Analyze incident reports, metrics, root causes, and injury/complaint case studies to implement preventive actions that lower people risk and improve workplace well-being.</li><li>Lead safety and people-relations meetings, workplace audits, and inspections to identify hazards, policy gaps, and corrective actions.</li><li>Manage compliance programs and develop policies/procedures that ensure adherence to local, state, and federal employment, safety, and industry-specific laws with a people-risk lens.</li><li>Ensure governance of people-related activities meets regulatory and ethical requirements to protect employees, guests, and the organization.</li><li>Oversee internal controls and audit systems that detect people-risk exposures (e.g., discrimination, retaliation, unsafe practices) and report remediation progress.</li><li>Implement risk-based compliance testing of HR, safety, and operational controls to identify, escalate, and correct noncompliance affecting people and business continuity.</li><li>Conduct regular audits of business policies, procedures, and practices to mitigate employment, safety, and regulatory risks.</li><li>Design and maintain control systems and escalation protocols to address violations of legal requirements and internal policies impacting people.</li></ul></div><div>
PERKS AND BENEFITS: 
<ul><li>Competitive salary</li><li>Profit sharing annual bonus</li><li>Medical, dental, vision, disability, and life insurance</li><li>401k with matching contribution of 4%</li><li>PTO and paid holidays</li><li>40% people discount at BRR-owned Ashley Store locations</li><li>Internal Opportunities for career growth and advancement</li></ul></div>
OUR COMMITMENT TO YOU: 
Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you&rsquo;re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.<div>
NECESARRY EXPERIENCE AND SKILLS: 
<ul><li>Supervise 2 direct reports overseeing a team of up to 10.</li><li>Bachelor&rsquo;s degree in human resources, Law, Business Administration or related discipline.</li><li>Advanced degree such as MA, MBA, MS, or JD preferred.</li><li>5-7 years or more handling escalated people relations/investigation experience.</li><li>3-5 years or more in risk assessment/management experience.</li><li>Certification in risk management and health/safety management a plus.</li><li>Proficient with Microsoft Office Suite.</li><li>Thorough knowledge of health and safety laws and regulations.</li><li>Extensive attention to detail to distinguish safety hazards.</li><li>Ability to provide detailed reports and develop policies and procedures.</li><li>Excellent conflict management and problem-solving skills.</li><li>Strong verbal and written communication, meeting and presentation skills.</li><li>Strong organizational, leadership and motivational skills.</li><li>Ability to prioritize tasks when handling multiple competing priorities.</li><li>Ability to handle private, sensitive and confidential information appropriately</li></ul></div></div>

Senior Manager, People Relations & Risk

<div>FURNITURE RESTORATION SPECIALIST
AT A GLANCE:
The Furniture Restorationist, Operations reports directly to the Manager, Operations, and is part of the Operations Team. The position is responsible for assessing damages and repairing them proficiently and with appropriate methods of repair for case goods, leather, marble, and upholstery according to departmental standards.
DAY IN THE LIFE AS THIS MEMORY MAKER:<ul><li>
Assess and repair furniture proficiently with appropriate methods for case goods, leather, marble, and upholstery according to departmental standards.</li><li>
Read and understand parts lists</li><li>
Ability to view product as a customer maintaining highest quality of perception</li><li>
Produce a quality score of 85% or better for all repairs</li><li>
Maintain organized and safe workspace for self and others
</li><li>Coach and direct proper lifting techniques
</li><li>Exhibit personal excellence by accepting cross-training opportunities.
</li><li>Maintain personal and facility safety by following all material handling and warehouse safety guidelines.
</li><li>Follow company Attendance Policies.
</li><li>Other duties as assigned.</li></ul>
MEMORY MAKER PERKS &amp; BENEFITS:<ul><li>
Salary Paid Weekly</li><li>
This position operates on a contract-to-hire basis</li><li>
Guaranteed Hourly Raise at time of Conversion</li><li>
Medical, dental, vision, and life insurance options after conversion</li><li>
Paid time off and 401K matching contribution after conversion</li><li>
Employee discount (40%) at Ashley after conversion</li><li>
Internal Opportunities for career growth and advancement</li></ul>
CULTURE SNAPSHOT:
Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of &lsquo;Furnishing Life&rsquo;s Best Memories&rsquo;. At Broad River, we call all our employees &ldquo;Memory Makers.&rdquo; We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
OUR COMMITMENT TO YOU:
Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you&rsquo;re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.
WHAT YOU&rsquo;LL NEED TO SUCCEED:<ul><li>
Must be comfortable with manual labor
</li><li>Experience with color matching &amp; blending.
</li><li>Experience with case goods repairs including burn-ins &amp; wood graining.
</li><li>Leather repairs including scuffs, holes, and tears.
</li><li>Upholstery repairs including structural/mechanism replacements.</li><li>
Ability to work in a fast-paced environment.
</li><li>Ability to work with power and hand tools
</li><li>High level of attention to detail and professionalism.
</li><li>Excellent organizational skills.
</li><li>Excellent listening skills and the ability to work independently and with a team
</li></ul>WORKPLACE ENVIRONMENT:
While performing the duties of this job the employee is:
<ul><li>Regularly required to stand, walk, stoop, kneel, or crouch on concrete flooring.</li><li>
Must be able to routinely lift or move objects up to 75 pounds alone and team lift objects over 75 pounds.</li><li>
Works in a non-climate-controlled warehouse setting, with some outdoor exposure during the workday.
</li></ul>In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.</div>

Furniture Restoration Specialist

<div>Senior Total Rewards Specialist
CULTURE SNAPSHOT:
Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of &lsquo;Furnishing Life&rsquo;s Best Memories&rsquo;. At Broad River, we call all our employees &ldquo;Memory Makers.&rdquo; We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
AT A GLANCE:
As part of the Broad River Retail&rsquo;s Human Capital team, the Senior Total Rewards Specialist assists in the management and administration of company benefit and wellness programs in accordance with state and federal regulations. Overall, provide education, support, and advocacy to our Memory Makers.
DAY IN THE LIFE AS THIS MEMORY MAKER:<ul><li>
Monitor, research, and interpret federal, state, and local laws impacting benefits and leave programs; ensure timely compliance and partner with internal stakeholders to implement required changes</li><li>
Administer various benefit programs, including but not limited to group life, medical, dental, accident, disability insurance, 401(k).</li><li>
Manages full cycle enrollment/eligibility process including open enrollment, newly eligible employees, reporting and administration</li><li>
Engages and supports the relationship with brokers, insurance carriers, and other administrative agencies outside the company to ensure program is administered effectively</li><li>
Create and provide monthly reporting as needed</li><li>
Review the Benefits Resource Center to verify up to date and relevant information is available</li><li>
Coordinates as needed with HRIS Analysist and Payroll</li><li>
Manage Leave of Absence administration which includes Short Term Disability, Long Term Disability, FMLA, ADA</li><li>
Support and contribute to Wellness initiatives and events</li><li>
Ensure confidentiality of employee medical and leave records and ensure continued compliance with HIPAA Privacy laws.</li><li>
Escalate issues as appropriate.</li><li>
Complete special projects as assigned.</li></ul>
MEMORY MAKER PERKS &amp; BENEFITS:<ul><li>
FT, Salary exempt position</li><li>
Employee discount (40%) at Ashley</li><li>
Internal Opportunities for career growth and advancement</li></ul>
OUR COMMITMENT TO YOU:
Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you&rsquo;re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.
WHAT YOU&rsquo;LL NEED TO SUCCEED:<ul><li>
Bachelor&rsquo;s Degree in HR or related field, or equivalent work experience in related mid-level HR fields.</li><li>
Advanced proficiency with Microsoft Office (MS Excel, Word, PowerPoint and Outlook)</li><li>
In-depth and up-to-date knowledge of relevant Federal, State, and Local laws and regulations</li><li>
Demonstrates a high degree of confidentiality and sensitivity to compliance related matters</li><li>
Must be self-motivated with the capability to think and act independently</li><li>
Strong analytical and problem-solving skills</li><li>
Excellent oral and written communication skills</li></ul>
WORKPLACE ENVIRONMENT:
While performing the duties of this job the employee is:
<ul><li>Prolonged periods sitting at a desk and working on a computer.</li><li>
Must be able to lift up to 15 pounds at a time.</li><li>
Hybrid work schedule with three required in office days per week.</li></ul>
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.</div>

Senior Total Rewards Specialist

<div>AT A GLANCE:
We are seeking a dynamic and results-oriented Contract Recruiter to further our success as one of the largest and fastest-growing independently owned and operated Ashley licensees. Our environment is fast paced and high energy as we continue our rapid growth rate. The Contract Recruiter role is responsible for sourcing candidates, ensuring an exceptional candidate experience and providing a robust pipeline of candidates to support the TA departments recruiting efforts. The primary focus of this position will be to serve as a trusted resource and partner to support the TA team that bring world-class top talent into the organization. The Contract Recruiter will collaborate with recruiters and leadership to ensure they are working to support business objectives.
DAY IN THE LIFE AS THIS MEMORY MAKER:<ul><li>
Responsible for developing innovative and strategic methods to source, evaluate, and ultimately hire external talent.</li><li>
Continuous learning and development to be an expert in the business you serve.</li><li>
Maintain robust pipeline of candidates while ensuring a quality candidate experience and effective flow of applicants.</li><li>
Coordinate Senior Manager, Talent Acquisition to identify key support needs with sourcing assignments.</li><li>
Maintain consistent and productive time management and communication.</li><li>
Schedule interviews on behalf of TA Team.</li><li>
Ensure all documentation in regard to candidate pipelines, sourcing efforts and scheduled interviews are maintained.</li><li>
Sustain accurate data collection and reporting on sourcing activity.</li><li>
To provide an excellent candidate experience and uphold departmental processes.</li><li>
Ensure all company HR-related policies and federal and state laws are applied consistently.</li><li>
Be a culture champion in both words and actions as you introduce future Memory Makers home to Broad River Retail.</li><li>
All duties as assigned to support effective hiring practices.</li></ul>
WORKPLACE ENVIRONMENT:
While performing the duties of this job the employee is:
<ul><li>Prolonged periods sitting at a desk and working on a computer.</li><li>
Must be able to lift up to 15 pounds at a time.</li><li>
Required to work a hybrid work schedule reporting to the office in Fort Mill, SC as required by leadership with opportunity for remote days</li></ul>
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.
CULTURE SNAPSHOT:
Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of &lsquo;Furnishing Life&rsquo;s Best Memories&rsquo;. At Broad River, we call all our employees &ldquo;Memory Makers.&rdquo; We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
OUR COMMITMENT TO YOU:
Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you&rsquo;re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.
WHAT YOU&rsquo;LL NEED TO SUCCEED:<ul><li>
High School Diploma</li><li>
Staffing experience preferred</li><li>
Bilingual Perferred</li><li>
Strong cognitive skills required; including the ability to learn quickly, handle multiple complex tasks simultaneously and be highly productive without needing much supervision</li><li>
Excellent English and grammar skills
</li><li>Ability to use business math concepts
</li><li>Must be team-oriented, get along well with others, and demonstrate a high level of sensitivity and interest in people
</li><li>Exhibit high degree of initiative and critical thinking skills to manage multiple priorities simultaneously in a fast-paced, deadline-driven, detail-oriented work environment
</li><li>Self-motivated, good organizational skills, detail-oriented, ability to prioritize, multi-task and meet deadlines, and a positive attitude
</li><li>Proficient in the use of Windows-based office software including Microsoft Word, Excel, PowerPoint, and Outlook</li></ul></div>

Contract Recruiter