Qureos Mentor

Carenet Health

Carenet Health is a leader in transforming healthcare consumer engagement, focusing on closing gaps in care, telehealth, and advocacy. With over 25 years of experience, the company provides tailored solutions to help healthcare providers, payers, and organizations meet consumer needs effectively. Carenet Health partners with more than 500 health plans and service providers to enhance growth, optimize costs, and improve consumer engagement outcomes. Their commitment to operational excellence and innovative technology positions them as a key player in the healthcare industry.

<div>Overview:
<div><b>
Carenet Health is not authorized to hire in certain states due to internal business considerations: AZ, CA, CO, ME, NE, NJ, NY, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico</b></div><div></div><div><br>
See what makes this opportunity unique &mdash; watch a quick overview video. Job Preview Video</div><div></div><div><br>
Ready to make a difference right from your home office?</div><div><br>
At <b>Carenet Health</b>, we turn everyday conversations into meaningful connections that help people take charge of their health.</div><div></div><div><br>
As an <b>Engagement Specialist</b>, you&rsquo;ll spend your day reaching out to health plan members, guiding them toward scheduling their care assessments, and giving them the encouragement they need to take that next step. Some calls will be easy wins; others will take a little more heart. Either way &mdash; <b>you&rsquo;ll be the reason someone gets the care they deserve.</b></div>
Responsibilities:
<div>
This role is perfect for you if:</div><ul><li><div>
You love a fast pace and hitting goals that actually <i>mean something</i>.</div></li><li><div>
You&rsquo;re a natural listener who can build trust and stay patient, even when a call gets tough.</div></li><li><div>
You&rsquo;re comfortable using technology and multitasking while keeping the conversation human.</div></li><li><div>
You take pride in turning &ldquo;maybe later&rdquo; into &ldquo;let&rsquo;s do it today.&rdquo;</div></li></ul><br>
<div></div>
Qualifications:
<h3 class="jobSectionHeader"><b>We Want You to Be Successful</b></h3><div>
Here&rsquo;s what helps you thrive in this role:</div><ul><li><div>
High School Diploma or GED (required and verified during background check)</div></li><li><div>
Strong computer skills &mdash; data entry, screen navigation, and solid keyboarding speed</div></li><li><div>
Experience using Microsoft Outlook and Word</div></li><li><div>
Excellent customer service skills and a friendly, compassionate tone</div></li><li><div>
Ability to stick to schedules and daily tasks</div></li><li><div>
Great oral and written communication skills</div></li><li><div>
Genuine empathy and care for others</div></li><li><div>
Must have <b>two monitors (minimum 22 inches each)</b> with both <b>HDMI and DisplayPort connections</b> ready prior to your start date.</div></li></ul><p></p><h3 class="jobSectionHeader"><b>
Compensation &amp; Benefits</b></h3><div>
At <b>Carenet Health</b>, we truly value the expertise and dedication of our team members &mdash; and we show it through a competitive and supportive package:</div><div><b>
Pay:</b> $17.50 per hour</div><div><b>
Benefits include:</b></div><ul><li><div>
Health, dental, and vision insurance</div></li><li><div>
401(k) plan with company match</div></li><li><div>
Paid time off (PTO) and paid holidays</div></li><li><div>
Flexible spending accounts (FSAs)</div></li><li><div>
Employee wellness programs</div></li><li><div>
Career development and growth opportunities</div></li></ul><p></p><h3 class="jobSectionHeader"><b>
Additional Information</b></h3><ul><li><div>
Completion of assessments may be required before moving forward in the hiring process.</div></li><li><div>
Assessments must be completed <b>independently</b> &mdash; any unauthorized completion (during or after the process) will result in disqualification or termination.</div></li></ul><p></p><div>
If you&rsquo;re ready to bring empathy, energy, and genuine care to every call &mdash; we&rsquo;d love to have you on our team.</div><div></div><div><b><br>
Join Carenet Health and make every conversation count.</b></div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><b><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</b></div><div></div><div><b><br>
Protect Yourself from Recruitment Scams</b></div><div></div><div><br>
At <b>Carenet Healthcare</b>, we are committed to the safety and trust of all potential job candidates. Please be mindful about any potential scam, offering false employment opportunities and issuing <b>fake offer letters</b>.</div><div>
Carenet communicates using our e-mail domain: <b>@carenethealth.com</b></div><div></div><div><br>
To report suspicious job ads or emails, email our recruiting team at recruiting@carenethealth.com and include as much detail as possible (e.g., job board where the false ad was placed, documentation that will assist us in the investigation).</div><div>
If you believe you have been a victim of a crime, contact the local authorities or the FBI&rsquo;s Internet Crime Complaint Center at ic3.gov.</div><div></div><div><br>
For more information on job scams, visit the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0243-job-scams.</div><div></div><div><br>
#INDNONC</div></div><div></div>

Healthcare Customer Service Rep | $17.50 per hour! | Starts 6/11/26

<div>Overview:
<div><b>
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico</b></div><div><br>
</div><div>Are you a compassionate, self-motivated registered nurse with top-notch critical thinking and clinical skills? Seeking a challenging yet remote registered nurse position that keeps your abilities sharp?</div><div></div><div><br>
Imagine a fast-paced role engaging with patients through innovative channels, all from the comfort of your home.</div><div></div><div><br>
Join us in an organization poised for unprecedented growth, offering work-from-home options.</div><div></div><div><br>
With excellent coaching and support, you'll be part of a collaborative team of RNs across the country. If you're ready to contribute to a dynamic healthcare environment, apply now and shape the future of healthcare from the convenience of your home.</div>
Responsibilities:
<div>
The <b>Care Advisor </b>is a licensed Registered Nurse reporting to the Clinical Services team. They provide quality driven telephonic clinical assessments, health education, and utilization management services to a diverse population of callers/patients/members. A Care Advisor provides triage assessments to individuals or defined patient populations using telecommunications, in accordance with computer-based algorithms, protocols, and guidelines. The <b>Care Advisor </b>uses critical thinking, essential multitasking skills and effective communication. They use their clinical knowledge to assess, disposition, make recommendations for care, provide education and health information.</div><div><br>
</div><div><b>Essential Duties and Responsibilities</b></div><br>
<div></div><ul><li>
Using the Nursing Process, provides nursing assessments within the standards outlined in the state Nurse Practice Act
</li><li>Provides assessments to individuals or defined patient populations using telecommunications in accordance with computer-based algorithms, protocols, and guidelines</li><li>
Using the defined process, adheres to nursing standards, company policies and shared principles when providing clinical assessments and health education
</li><li>Uses the nursing process to identify patient care needs, risk and safety issues, educational opportunities, and appropriate health care referrals:</li><li>
Processes calls based on Quality Management guidelines.</li><li>
Demonstrates compliance with all product&rsquo;s specific performance metrics</li><li>
Regular, reliable attendance and timeliness</li><li>
Must work 4 weekend shifts per month- either in every Saturday schedule or every other weekend.
</li><li>Other duties as assigned</li></ul><br>
<div></div>
Qualifications:
<ul><li><b>Education:</b><ul><li>
Current, unrestricted, RN licensure in a compact state which is your state of residence. Licensure in other States as required by law or client contract will be assigned within 30 days of hire.</li><li>
Must reside in a compact state and maintain a compact multistate license.
</li><li>Current home state RN license in good standing.
</li><li>Registered nurse is responsible and accountable for safe clinical practice, knowledgeable of customers and regulatory expectations in the clinical area.</li><li>
Minimum of an associate degree from a two-year college or technical school or Diploma Nursing Program; BSN preferred.</li><li>
CEU subscription provided at hire- use with Carenet Health email- RNs required to maintain mandatory number of credits per year to maintain all assigned license.
</li><li>RN must attend training 100% of hours and must pass intra-training testing components.</li></ul></li></ul><div></div><ul><li><b><br>
Experience:</b>
<ul><li>Minimum 3 years of Registered Nurse clinical experience. Experience in ER, adult and pediatric care, Medical/Surgical, Home Health and Hospice or other acute areas preferred.</li><li>
Telephone triage experience and understanding of health benefit plans and the insurance industry are helpful, but not required.</li><li>
Bilingual skills are a plus.</li></ul></li></ul><div></div><ul><li><b><br>
Functional/Technical Knowledge, Skills and Abilities Required:
</b><ul><li>Ability to apply clinical knowledge to effectively meet clinical business standards.</li><li>
Fully competent in product delivery and business requirements.</li><li>
Ability to run multiple computer programs at the same time.</li><li>
Identify opportunities for improvement and recommend workable solutions.</li><li>
Exercises judgement within defined practices and procedures to determine appropriate action.</li><li>
Ability to determine when to escalate issues appropriately and in a timely manner.</li><li>
Builds rapport with members and effectively influences member behavior.</li><li>
Comprehensive communication (listening, reflection, and clarification) skills.</li><li>
Manages time effectively.</li></ul></li></ul><div></div><div><br>
Must currently reside and have a Multi-State (compact) unrestricted RN license in one of the following states: AL, AR, CO, FL, GA, IA, ID, IN, KS, KY, LA, ME, MS, MO, MT, NE, NM, NC, ND, NH, OK, SC, SD, TN, TX, VA, WI, WY<br>
Ability to become licensed in additional states as required<br>
<br>
<b>More important information:</b></div><div><br>
Full-time positions available (36-40 hours per week)<br>
Your schedule will be evenings and will include at least two weekend days every two weeks. Differential pay may be earned for certain shifts.<br>
Training is 2-4 weeks, with the first two weeks during daytime hours. 100% Attendance is required. Training is done in a virtual, interactive classroom setting.<br>
For work-from-home positions, your home office must meet certain certification requirements that would be explained to you during the interview process.</div><div></div><div><b><br>
Compensation &amp; Benefits</b></div><div></div><div><br>
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The salary range for the <b>Registered Nurse</b> role is <b>$34.00 </b>per hour.</div><div>
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.</div><div></div><div><b><br>
Additional Information</b></div><div></div><div><br>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><b><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</b></div><div></div><div><br>
#INDclinical</div></div><div></div>

Registered Nurse (RN) | Work from home | $34/hr | Starts 6/15/26

<div>
 <strong>
  Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico
  <br/>
  <br/>
 </strong>
 Are you a compassionate, self-motivated registered nurse with top-notch critical thinking and clinical skills? Seeking a challenging yet remote registered nurse position that keeps your abilities sharp?
 <br/>
 <br/>
 Imagine a fast-paced role engaging with patients through innovative channels, all from the comfort of your home.
 <br/>
 <br/>
 Join us in an organization poised for unprecedented growth, offering work-from-home options.
 <br/>
 <br/>
 With excellent coaching and support, you'll be part of a collaborative team of RNs across the country. If you're ready to contribute to a dynamic healthcare environment, apply now and shape the future of healthcare from the convenience of your home.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Care Advisor
 </strong>
 is a licensed Registered Nurse reporting to the Clinical Services team. They provide quality driven telephonic clinical assessments, health education, and utilization management services to a diverse population of callers/patients/members. A Care Advisor provides triage assessments to individuals or defined patient populations using telecommunications, in accordance with computer-based algorithms, protocols, and guidelines. The
 <strong>
  Care Advisor
 </strong>
 uses critical thinking, essential multitasking skills and effective communication. They use their clinical knowledge to assess, disposition, make recommendations for care, provide education and health information.
 <br/>
 <br/>
 <strong>
  Essential Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Using the Nursing Process, provides nursing assessments within the standards outlined in the state Nurse Practice Act
  </li>
  <li>
   Provides assessments to individuals or defined patient populations using telecommunications in accordance with computer-based algorithms, protocols, and guidelines
  </li>
  <li>
   Using the defined process, adheres to nursing standards, company policies and shared principles when providing clinical assessments and health education
  </li>
  <li>
   Uses the nursing process to identify patient care needs, risk and safety issues, educational opportunities, and appropriate health care referrals:
  </li>
  <li>
   Processes calls based on Quality Management guidelines.
  </li>
  <li>
   Demonstrates compliance with all product&rsquo;s specific performance metrics
  </li>
  <li>
   Regular, reliable attendance and timeliness
  </li>
  <li>
   Must work 4 weekend shifts per month- either in every Saturday schedule or every other weekend.
  </li>
  <li>
   Other duties as assigned
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education:
  </li>
  <li>
   Current, unrestricted, RN licensure in a compact state which is your state of residence. Licensure in other States as required by law or client contract will be assigned within 30 days of hire.
  </li>
  <li>
   Must reside in a compact state and maintain a compact multistate license.
  </li>
  <li>
   Current home state RN license in good standing.
  </li>
  <li>
   Registered nurse is responsible and accountable for safe clinical practice, knowledgeable of customers and regulatory expectations in the clinical area.
  </li>
  <li>
   Minimum of an associate degree from a two-year college or technical school or Diploma Nursing Program; BSN preferred.
  </li>
  <li>
   CEU subscription provided at hire- use with Carenet Health email- RNs required to maintain mandatory number of credits per year to maintain all assigned license.
  </li>
  <li>
   RN must attend training 100% of hours and must pass intra-training testing components.
  </li>
  <li>
   Experience:
  </li>
  <li>
   Minimum 3 years of Registered Nurse clinical experience. Experience in ER, adult and pediatric care, Medical/Surgical, Home Health and Hospice or other acute areas preferred.
  </li>
  <li>
   Telephone triage experience and understanding of health benefit plans and the insurance industry are helpful, but not required.
  </li>
  <li>
   Bilingual skills are a plus.
  </li>
  <li>
   Functional/Technical Knowledge, Skills and Abilities Required:
  </li>
  <li>
   Ability to apply clinical knowledge to effectively meet clinical business standards.
  </li>
  <li>
   Fully competent in product delivery and business requirements.
  </li>
  <li>
   Ability to run multiple computer programs at the same time.
  </li>
  <li>
   Identify opportunities for improvement and recommend workable solutions.
  </li>
  <li>
   Exercises judgement within defined practices and procedures to determine appropriate action.
  </li>
  <li>
   Ability to determine when to escalate issues appropriately and in a timely manner.
  </li>
  <li>
   Builds rapport with members and effectively influences member behavior.
  </li>
  <li>
   Comprehensive communication (listening, reflection, and clarification) skills.
  </li>
  <li>
   Manages time effectively.
   <br/>
   <br/>
  </li>
 </ul>
 Must currently reside and have a Multi-State (compact) unrestricted RN license in one of the following states: AL, AR, CO, FL, GA, IA, ID, IN, KS, KY, LA, ME, MS, MO, MT, NE, NM, NC, ND, NH, OK, SC, SD, TN, TX, VA, WI, WY
 <br/>
 <br/>
 <strong>
  More Important Information
  <br/>
  <br/>
 </strong>
 Ability to become licensed in additional states as required
 <br/>
 <br/>
 Full-time positions available (36-40 hours per week)
 <br/>
 <br/>
 Your schedule will be evenings and will include at least two weekend days every two weeks. Differential pay may be earned for certain shifts.
 <br/>
 <br/>
 Training is 2-4 weeks, with the first two weeks during daytime hours. 100% Attendance is required. Training is done in a virtual, interactive classroom setting.
 <br/>
 <br/>
 For work-from-home positions, your home office must meet certain certification requirements that would be explained to you during the interview process.
 <br/>
 <br/>
 <strong>
  Compensation &amp; Benefits
  <br/>
  <br/>
 </strong>
 At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The salary range for the
 <strong>
  Registered Nurse
 </strong>
 role is
 <strong>
  $34.00
 </strong>
 per hour.
 <br/>
 <br/>
 In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.
 <br/>
 <br/>
 Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
 <br/>
 <br/>
 <strong>
  Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
  <br/>
  <br/>
 </strong>
 Req no.: 5285
 <br/>
 <br/>
 #INDclinical
</div>


Registered Nurse (RN) | Work from home | $34/hr | Starts 6/1/26

<div>Overview:
<div><b>
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico</b></div><div></div><div><b><br>
Are you...?</b></div><div>
Looking for a registered nurse position that is challenging, will keep your clinical skills sharp, but being doing so from the comfort of home.</div><div></div><div><br>
Compassion-driven, self-motivated, high-performing registered nurse.</div><div></div><div><br>
Your critical thinking and clinical skills are top-notch.</div><div></div><div><br>
Ready for a fast-paced position where you interact with patients through innovative channels, while keeping your clinical abilities sharp.</div><div></div><div><br>
Want to work for an organization poised for unprecedented growth&mdash;that offers work-from-home options</div><div><b>
Then we should talk.</b></div>
Responsibilities:
<div>
Carenet Healthcare Services is seeking RNs (Registered Nurses) to join our team of talented professionals who provide telehealth and virtual care clinical triage assessments, health education and other services to diverse populations of patients and health plan members.</div><div></div><div><br>
At Carenet Health, our nurses play an important role in helping healthcare consumers live their healthiest lives. You may not know our name, but odds are, our nurses or clinical staff have connected with you or someone you know as a trusted, behind-the-scenes partner for our clients&mdash;250+ of the nation&rsquo;s premier health plans, health systems and their partners.</div><div>
About 50,000 times a day, our compassion-focused teams guide people via phone, video, chat and other channels to high-quality and cost-effective care, coach them to improved wellness, and educate them about their healthcare resources and costs.</div><div></div><div><br>
Our nurses and clinical staff support patients across the U.S. and around the world. Our fast-paced positions offer innovative work-at-home capabilities, plus the opportunity to keep your clinical skills sharp and have meaningful interactions with patients in a less physically demanding setting than a traditional clinical environment.</div><div>
We take great pride in our disciplined, evidence-based protocols and individual care approach. Our most effective clinical team members combine clinical expertise, critical thinking and the ability to develop a virtual, meaningful rapport in an empathetic way</div><div>
By focusing on one patient at a time, you&rsquo;ll leverage your clinical expertise, quick thinking and problem-solving skills to make a difference in thousands of lives every year.</div><div></div><div><b><br>
Is this you?</b></div><div>
Bring empathy and a passion for evidence-based care to all you do.</div><div>
Multitasking and attention to detail are your superpowers.</div><div>
You have a strong clinical background and believe part of your job as an RN is to advocate for your patients.</div><div>
You roll with the punches on any given day, with any given interaction, and never lose sight of the need to use your stellar interpersonal and quick assessment skills.</div><div>
You respect different cultures and know that rule-following is essential to your personal integrity and your employer&rsquo;s quality compliance.</div><div></div><div><b><br>
 A typical week in the life of this position:</b></div><div>
Work independently to make clinical decisions on routine patient care matters (at your license level)</div><div>
Provide patient-focused care and guidance on the phone or online, including accurately assessing needs, delivering or directing to the appropriate level of care, identifying potential health problems and influencing people to make better health decisions</div><div>
Communicate with our organization&rsquo;s clients as needed and other team members, verbally and digitally</div><div>
Monitor your own performance with dashboard metrics and look for ways to improve</div><div>
Participate in coaching sessions to improve performance</div><div>
Document all patient/member interactions via management software</div><div></div><div><br>
For eight consecutive years, Inc. Magazine has named Carenet as one of America&rsquo;s fastest-growing private companies. You may not know our name, but odds are, we have connected with you or someone you know as a trusted, behind-the-scenes partner for our clients.</div><div></div><div><b><br>
What&rsquo;s important to us?</b></div><div>
Being an integrity-driven organization that can truly change people&rsquo;s lives</div><div>
Serving others joyfully and individually&mdash;we&rsquo;re driven by the power of personal connection</div><div>
Pioneering next-generation healthcare consumer and clinical engagement experiences</div><div>
An entrepreneurial mindset</div><div>
A work/life balance</div><br>
<div></div>
Qualifications:
<div><b>
What&rsquo;s required:</b></div><div></div><div><i><br>
If you can meet these position requirements below, please complete the following APPLICATION NEXT STEPS</i></div><ul><li><i>
Complete our online assessments (please set aside at least 30 minutes)</i><br>
</li><li><i>
Must complete the assessment within 24-48 hours before the exam link expires. Assessment link will be available as soon as you have successfully complete your application.</i></li></ul><div></div><div><br>
A min of 3 years as a Registered Nurse with recent direct patient care experience; Three (3) years preferred in a high acuity level i.e. ICU, CC, ER, med-surg, telemetry, and or Tele - Health, Telephonic Triage.</div><div>
Must currently reside and have a Multi-State (compact) unrestricted RN license in one of the following states: AL, AR, CO, FL, GA, IA, ID, IN, KS, KY, LA, ME, MS, MO, MT, NE, NM, NC, ND, NH, OK, SC, SD, TN, TX, VA, WI, WY</div><div>
Ability to become licensed in additional states as required.</div><div>
must be bilingual in English and Spanish.</div><div></div><div><br>
Minimum of an associate's degree from a two-year technical college or technical school, or diploma nursing program; Bachelor's degree preferred</div><div></div><div><b><br>
More important information:</b></div><div>
Full-time positions available (36-40 hours per week)</div><div>
Your schedule will include at least two weekend days every two weeks. Differential pay may be earned for certain shifts.</div><div>
Training is 2-4 weeks, with the first two weeks during daytime hours. 100% Attendance is required. Training is done in a virtual, interactive classroom setting.</div><div>
For work-from-home positions, your home office must meet certain certification requirements that would be explained to you during the interview process.</div><div></div><div><br>
Req #: 5236</div><div></div><div><br>
#INDBilingual</div></div><div></div>

Bilingual - RN (Registered Nurse) - Remote| $35.50/hour | Starts 5/4/2026

<div>
 <strong>
  Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico
  <br/>
  <br/>
 </strong>
 At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!
 <br/>
 <br/>
 If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Some of what you will be doing:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter.
  </li>
  <li>
   Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines.
  </li>
  <li>
   Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.
  </li>
  <li>
   Demonstrate exceptional customer service skills when interacting with internal and external stakeholders, providing clear and comprehensive information.
  </li>
  <li>
   Compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends.
  </li>
  <li>
   Adhere to assigned schedules and quality metrics, maintaining productivity and efficiency in prescription refill processing.
  </li>
  <li>
   Provide administrative support to clinical staff and managers for special projects, studies, and reports related to medication refill programs.
  </li>
  <li>
   Collaborate with interdisciplinary teams to optimize workflow efficiency and enhance patient care outcomes.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Carenet?
  <br/>
  <br/>
 </strong>
 For more than 30 years, Carenet Health has pioneered advancements for an exper ience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all.
 <br/>
 <br/>
 <strong>
  How To Thrive When Working At Home
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Safety
  </li>
  <ul>
   <li>
    Choose a consistent work area/office
   </li>
   <li>
    Make your area physically safe
   </li>
   <li>
    Stay organized
   </li>
   <li>
    Personalize your desk!
   </li>
  </ul>
  <li>
   Security
  </li>
  <ul>
   <li>
    Privacy matters
   </li>
   <li>
    Keep it quiet - remember, we are dealing with patients!
   </li>
   <li>
    Protect your computer
   </li>
  </ul>
  <li>
   Support
  </li>
  <ul>
   <li>
    Communicate
   </li>
   <li>
    We coach and focus on your performance
   </li>
   <li>
    Quality matters
   </li>
  </ul>
  <li>
   Success
  </li>
  <ul>
   <li>
    Get ready for work!
   </li>
   <li>
    Prepare yourself mentally
   </li>
   <li>
    Use your resources
   </li>
   <li>
    On your break, get outside once in a while
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  We want you to be successful, so these are some of the qualifications required:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school graduate or GED equivalent
  </li>
  <li>
   Medical Assistant: must be certified by the American Association of Medical Assistants or as a Registered Medial Assistant by the American Medical Technologists.
  </li>
  <li>
   At least 1 year experience working as a Medical Assistant in a clinical or medical office environment
  </li>
  <li>
   Knowledge of medical terminology and medications
  </li>
  <li>
   Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records
  </li>
  <li>
   Experience with Microsoft Outlook (email) and Word
  </li>
  <li>
   Excellent customer service skills
  </li>
  <li>
   Ability to adhere to daily schedules and duties
  </li>
  <li>
   Excellent oral and written communication skills
  </li>
  <li>
   Excellent demonstration of caring and compassion
  </li>
  <li>
   Must have reliable internet connection (Satellite and 5G connections are not acceptable)
   <br/>
   <br/>
  </li>
 </ul>
 Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.
 <br/>
 <br/>
 Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
 <br/>
 <br/>
 Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
 <br/>
 <br/>
 <strong>
  Compensation &amp; Benefits
  <br/>
  <br/>
 </strong>
 At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the
 <strong>
  Medication Refill role
 </strong>
 is
 <strong>
  $17.00
 </strong>
 per hour.
 <br/>
 <br/>
 In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.
 <br/>
 <br/>
 Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
 <br/>
 <br/>
 <strong>
  Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
  <br/>
  <br/>
 </strong>
 Req No. 5226
 <br/>
 <br/>
 #INDNONC
</div>


Certified Medical Assistant | Remote | $17/hour | Starts 05/07/26

<div>Overview:
<div><b>
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico</b></div><div></div><div><br>
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!</div><div></div><div><br>
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?</div>
Responsibilities:
<div><b>
Some of what you will be doing:</b></div><br>
<div></div><ul><li>
Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter.</li><li>
Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines.</li><li>
Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.</li><li>
Demonstrate exceptional customer service skills when interacting with internal and external stakeholders, providing clear and comprehensive information.</li><li>
Compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends.</li><li>
Adhere to assigned schedules and quality metrics, maintaining productivity and efficiency in prescription refill processing.</li><li>
Provide administrative support to clinical staff and managers for special projects, studies, and reports related to medication refill programs.</li><li>
Collaborate with interdisciplinary teams to optimize workflow efficiency and enhance patient care outcomes.</li></ul><div><br>
</div><div><b>Why Carenet?</b></div><div></div><div><br>
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all.</div><div></div><div><b><br>
How to thrive when working at home:</b></div><div></div><ul><li><b><br>
Safety</b><ul><li>
Choose a consistent work area/office</li><li>
Make your area physically safe</li><li>
Stay organized</li><li>
Personalize your desk!</li></ul></li><li><b>
Security</b><ul><li>
Privacy matters</li><li>
Keep it quiet - remember, we are dealing with patients!</li><li>
Protect your computer</li></ul></li><li><b>
Support</b><br>
<ul><li>
Communicate</li><li>
We coach and focus on your performance</li><li>
Quality matters</li></ul></li><li><b>
Success</b><ul><li>
Get ready for work!</li><li>
Prepare yourself mentally</li><li>
Use your resources</li><li>
On your break, get outside once in a while</li></ul></li></ul><br>
<div></div>
Qualifications:
<div><b>
We want you to be successful, so these are some of the qualifications required:</b></div><br>
<div></div><ul><li>
High school graduate or GED equivalent</li><li><b>
Medical Assistant</b>: must be certified by the <i>American Association of Medical Assistants</i> or as a <b>Registered Medial Assistant</b> by the <i>American Medical Technologists.
</i></li><li>At least 1 year experience working as a Medical Assistant in a clinical or medical office environment</li><li>
Knowledge of medical terminology and medications</li><li>
Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records</li><li>
Experience with Microsoft Outlook (email) and Word</li><li>
Excellent customer service skills</li><li>
Ability to adhere to daily schedules and duties</li><li>
Excellent oral and written communication skills</li><li>
Excellent demonstration of caring and compassion</li><li>
Must have reliable internet connection (Satellite and 5G connections are not acceptable)</li></ul><div></div><div><br>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</div><div></div><div><b><br>
Compensation &amp; Benefits</b></div><div></div><div><br>
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the <b>Medication Refill role</b> is <b>$17.00 </b>per hour.</div><div>
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.</div><div></div><div><b><br>
Additional Information</b></div><div></div><div><br>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><b><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</b></div><div></div><div><br>
Req No. 5174</div><div></div><div><br>
#INDNONC</div></div>

Certified Medical Assistant | Remote | $17/hour | Starts 4/9/26

<p>As a Bilingual (Spanish) Healthcare Advocate at Carenet Launch, you will play a vital role in reaching out to patients via outbound calls.</p><p>Your mission is to assist patients in accessing a secure link sent to their phones, enabling them to take advantage of the various services we offer. This essential support ensures members can fully utilize program benefits. No prior experience is required; we will provide comprehensive training. What's crucial is your empathy, patience, and dedication to making a positive impact on patients' lives.</p><p><b>Key Responsibilities:</b></p><ul><li><b>Patient Outreach:</b> Reach out to patients in a caring and empathetic manner via outbound calls.</li><li><b>Link Access and Guidance:</b> Assist members in accessing a secure link and navigating the services page.</li><li><b>Empathy:</b> Demonstrate genuine empathy and patience while helping members.</li><li><b>Weekly Bonus Opportunities:</b> Earn bonuses based on weekly performance metrics.</li></ul><p><b>Qualifications:</b></p><ul><li>Fluent in any language, including <b>English and Spanish</b>.</li><li>Significant <b>empathy</b> and <b>patience</b>.</li><li>Strong <b>communication skills</b>.</li><li>Strong <b>technical skills</b>.</li><li><b>Passion for helping others</b>.</li><li>No prior experience required; <b>we will provide training</b>.</li></ul><p><b>Job Type:</b> Full-time<br/><b>Pay:</b> From $17.50 per hour<br/><b>Expected hours:</b> 40 per week</p><p><b>Benefits:</b></p><ul><li><b>Dental insurance</b></li><li><b>Health insurance</b></li><li><b>Paid time off</b></li></ul><p><b>Schedule:</b></p><ul><li><b>Day shift</b></li><li><b>Monday to Sunday (Shifting Schedule)</b></li></ul><p><b>Additional Information:</b></p><ul><li><b>Language:</b> Spanish (Required)</li><li><b>Work Location:</b> In-person</li><li>English-proficiency required, spoken and written</li><li>Comprehensive health benefits provided</li></ul><p>Job Type: Full-time</p><p>Pay: Up to $17.50 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>People with a criminal record are encouraged to apply</p><p>Ability to Commute:</p><ul><li>San Antonio, TX 78251 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>San Antonio, TX 78251: Relocate before starting work (Preferred)</li></ul><p>Work Location: In person</p>

On-Site Call Center Agents (Bilingual Spanish)

Join Carenet Health and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.