Qureos Mentor

Carenet Health

Carenet Health is a leader in transforming healthcare consumer engagement, focusing on closing gaps in care, telehealth, and advocacy. With over 25 years of experience, the company provides tailored solutions to healthcare organizations worldwide, helping them address complex business challenges and enhance consumer engagement. Carenet partners with more than 500 health plans, providers, and health services companies to drive growth, optimize costs, and promote consumerism in healthcare.

<div>Overview:
<div><b>
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico</b></div><div></div><div><br>
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!</div><div></div><div><br>
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?</div>
Responsibilities:
<div>
Under general supervision, the Radiology Scheduler provides compassionate, accurate, and timely support to patients by scheduling, confirming, canceling, and rescheduling radiology appointments across multiple imaging modalities. This Work from Home role serves as a primary point of contact for patient imaging needs within a high-volume contact center environment, requiring efficiency, strong critical thinking, and attention to detail while managing complex, high touch interactions and adhering to healthcare protocols.</div><p></p><div><br>
The Radiology Scheduler is a key contributor within the Contact Center, combining advanced customer service skills with subject matter knowledge of radiology workflows, medical terminology, and multiple scheduling systems. The role requires ongoing training and cross training to build and maintain proficiency and accuracy across all radiology modalities, systems, and client specific workflows, while demonstrating understanding of and compliance with contact center performance metrics (including adherence, quality, attendance, and service levels) and maintaining all quality, performance, and privacy standards.</div><br>
<div></div><ul><li>
Handle complex patient interactions requiring independent reasoning, prioritization, and problem solving within defined workflows and escalation guidelines</li><li>
Schedule, confirm, cancel, and reschedule radiology appointments across multiple modalities, including but not limited to:<ul><li>
Mammography / Breast Imaging</li><li>
MRI</li><li>
CT</li><li>
Ultrasound</li><li>
DEXA</li><li>
Fluoroscopy</li><li>
Other related imaging services</li></ul></li><li>
Accurately document all patient interactions, updates, and outcomes simultaneously in designated CRM and scheduling systems</li><li>
Serve as a knowledge resource for patients by addressing questions related to imaging procedures, preparation instructions, provider orders, and general radiology information</li><li>
Demonstrate professionalism, empathy, and accuracy in all interactions, including those involving sensitive medical or insurance information</li><li>
Confirm and document insurance information according to established guidelines and client protocols</li><li>
Review and validate imaging orders and recommendations; coordinate with providers and clinical partners as needed</li><li>
Make outbound calls to schedule, follow up, or resolve imaging appointment needs</li><li>
Comply with HIPAA, confidentiality requirements, call center metrics, and organizational policies at all times</li><li>
Participate in regular coaching, quality reviews, and performance improvement activities</li><li>
Remain flexible to support varying clients, departments, or workflows based on business needs</li><li>
Perform additional duties as assigned</li></ul>
Qualifications:
<ul><li>High School diploma or GED required</li><li>
Minimum of six (6) months of experience in a Work from Home customer service, scheduling, healthcare, &amp; call center environment required.Understanding of and compliance with contact center performance metrics (e.g., adherence, quality, attendance, service levels)</li><li>
Ability to type at least 35&ndash;40 words per minute</li><li>
Proficiency with Windows based systems and Microsoft Outlook, Word, and Excel</li><li>
Experience or ability to learn multiple systems simultaneously, including CRM, scheduling platforms, and client specific tools</li><li>
Strong problem solving, multitasking, organizational, and communication skills</li><li>
Working knowledge of medical terminology and healthcare processes is preferred</li><li>
Ability to accept and implement feedback and adapt to change</li></ul><div>
Flexibility to work assigned schedules, including evenings, weekends, or holidays as required</div><div></div><div><b><br>
Compensation &amp; Benefits</b></div><div></div><div><br>
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the <b>Customer Service Rep role</b> is <b>$16.00 </b>per hour.</div><div>
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.</div><div></div><div><b><br>
Additional Information</b></div><div></div><div><br>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><b><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</b></div><div></div><div><br>
Req no:</div><div><br>
</div><div>#INDNONC</div></div><div></div>

Radiology Scheduler - Work from Home | $16.00/hr | Starts 5/21/26

<div>Overview:
<div><b>
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico</b></div><div></div><div><br>
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!</div><div></div><div><br>
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?</div><br>
<div></div>
Responsibilities:
<div><b>
Some of what you will be doing:</b></div><ul><li>
Take inbound calls from patients, providers and members</li><li>
Help manage calls for patients that may be sick, in an emergent situations or more</li><li>
Support members with their insurance needs, questions or concerns</li><li>
Help members understand how to use their health insurance, including changing primary care physicians, locating urgent care clinics, and getting prescription authorizations</li><li>
Provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice</li><li>
Answer inquiries on benefit claims, appeals, and authorizations</li><li>
The best part, you will be making a difference in someone&rsquo;s life!</li></ul><div><b>
How to thrive when working at home:</b></div><ul><li><b>
Safety</b></li><li><ul><li>
Choose a consistent work area/office</li><li>
Make your area physically safe</li><li>
Stay organized</li><li>
Personalize your desk!</li></ul></li><li><b>
Security</b></li><li><ul><li>
Privacy matters</li><li>
Keep it quiet - remember, we are dealing with patients!</li><li>
Protect your computer</li></ul></li><li><b>
Support</b></li><li><ul><li>
Communicate</li><li>
We coach and focus on your performance</li><li>
Quality matters</li></ul></li><li><b>
Success</b></li><li><ul><li>
Get ready for work!</li><li>
Prepare yourself mentally</li><li>
Use your resources</li><li>
On your break, get outside once in a while</li></ul></li></ul><div><b>
Why Carenet?</b></div><div>
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare <i>better for all.</i></div>
Qualifications:
<div><b>
We want you to be successful, so these are some of the qualifications required:</b></div><br>
<div></div><ul><li>
High School Diploma or General Education Degree (GED) required - will be verified during background check</li><li>
Healthcare experience required i.e. Medical front office, PBX/911 Operator, Medical assistant, Nursing assistant or similar</li><li>
Strong computer experience (data entry, screen navigation, keyboarding),</li><li>
Experience with Microsoft Outlook (email) and Word</li><li>
Excellent customer service skills</li><li>
Excellent oral and written communication skills</li><li>
Excellent demonstration of caring, empathy and compassion</li><li>
Able to work mid-day and nights with alternating OFF</li><li>
Able to provide 2 monitors 22 inch each with HDMI and Display ports</li></ul><div></div><div><b><br>
Compensation &amp; Benefits</b></div><div></div><div><br>
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the <b>Patient Care Coordinator role</b> is <b>$15.00 </b>per hour.</div><div>
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.</div><div></div><div><b><br>
Additional Information</b></div><div></div><div><br>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><b><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</b></div><div></div><div><br>
Req no: 5276</div><div></div><div><br>
#INDNONC</div></div><div></div>

Patient Care Coordinator | $15/hour | 5/21/26

<div>Overview:
<div><b>
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico</b></div><div></div><div><br>
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!</div><div></div><div><br>
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?</div>
Responsibilities:
<div><b>
Some of what you will be doing:</b></div><ul><li>
Enjoy making outbound calls and reaching out to patients, members, and customers</li><li>
Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments</li><li>
Have a passion for helping patients make decisions that will enhance their healthcare experience</li><li>
Make welcome calls and assist members and patients with benefits and insurance information</li><li>
Outbound calls to conduct surveys</li><li>
The best part, you will be making a difference in someone&rsquo;s life!</li></ul><div><b>
How to thrive when working at home:</b></div><ul><li><b>
Safety</b></li><li><ul><li>
Choose a consistent work area/office</li><li>
Make your area physically safe</li><li>
Stay organized</li><li>
Personalize your desk!</li></ul></li><li><b>
Security</b></li><li><ul><li>
Privacy matters</li><li>
Keep it quiet - remember, we are dealing with patients!</li><li>
Protect your computer</li></ul></li><li><b>
Support</b></li><li><ul><li>
Communicate</li><li>
We coach and focus on your performance</li><li>
Quality matters</li></ul></li><li><b>
Success</b></li><li><ul><li>
Get ready for work!</li><li>
Prepare yourself mentally</li><li>
Use your resources</li><li>
On your break, get outside once in a while</li></ul></li></ul><div><b>
Why Carenet?</b></div><div>
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare <i>better for all.</i> .</div><br>
<div></div>
Qualifications:<div></div><div><b><br>
We want you to be successful, so these are some of the qualifications required:</b></div><br>
<div></div><ul><li>
High School Diploma or General Education Degree (GED) required - this will be verified during background check</li><li>
Strong computer experience (data entry, screen navigation, keyboarding),</li><li>
Experience with Microsoft Outlook (email) and Word</li><li>
Excellent customer service skills</li><li>
Ability to adhere to daily schedules and duties</li><li>
Excellent oral and written communication skills</li><li>
Excellent demonstration of caring and compassion</li><li>
Able to provide 2 monitors at least 22 inches with HDMI and Display ports</li></ul><div><b>
Compensation &amp; Benefits</b></div><div></div><div><br>
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the <b>Healthcare Customer Service Rep</b> is <b>$15.00 </b>per hour.</div><div>
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.</div><div></div><div><b><br>
Additional Information</b></div><div></div><div><br>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><b><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</b></div><div></div><div><br>
Req#: 5279</div><div>
#INDNONC</div></div><div></div>

Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 5/21/26

<div>
 <strong>
  Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico
  <br/>
  <br/>
 </strong>
 At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!
 <br/>
 <br/>
 If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Some of what you will be doing:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Enjoy making outbound calls and reaching out to patients, members, and customers
  </li>
  <li>
   Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments
  </li>
  <li>
   Have a passion for helping patients make decisions that will enhance their healthcare experience
  </li>
  <li>
   Make welcome calls and assist members and patients with benefits and insurance information
  </li>
  <li>
   Outbound calls to conduct surveys
  </li>
  <li>
   The best part, you will be making a difference in someone&rsquo;s life!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How To Thrive When Working At Home
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Safety
  </li>
  <ul>
   <li>
    Choose a consistent work area/office
   </li>
   <li>
    Make your area physically safe
   </li>
   <li>
    Stay organized
   </li>
   <li>
    Personalize your desk!
   </li>
  </ul>
  <li>
   Security
  </li>
  <ul>
   <li>
    Privacy matters
   </li>
   <li>
    Keep it quiet - remember, we are dealing with patients!
   </li>
   <li>
    Protect your computer
   </li>
  </ul>
  <li>
   Support
  </li>
  <ul>
   <li>
    Communicate
   </li>
   <li>
    We coach and focus on your performance
   </li>
   <li>
    Quality matters
   </li>
  </ul>
  <li>
   Success
  </li>
  <ul>
   <li>
    Get ready for work!
   </li>
   <li>
    Prepare yourself mentally
   </li>
   <li>
    Use your resources
   </li>
   <li>
    On your break, get outside once in a while
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Why Carenet?
  <br/>
  <br/>
 </strong>
 For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. .
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  We want you to be successful, so these are some of the qualifications required:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma or General Education Degree (GED) required - this will be verified during background check
  </li>
  <li>
   Strong computer experience (data entry, screen navigation, keyboarding),
  </li>
  <li>
   Experience with Microsoft Outlook (email) and Word
  </li>
  <li>
   Excellent customer service skills
  </li>
  <li>
   Ability to adhere to daily schedules and duties
  </li>
  <li>
   Excellent oral and written communication skills
  </li>
  <li>
   Excellent demonstration of caring and compassion
  </li>
  <li>
   Able to provide 2 monitors at least 22 inches with HDMI and Display ports
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation &amp; Benefits
  <br/>
  <br/>
 </strong>
 At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the
 <strong>
  Healthcare Customer Service Rep
 </strong>
 is
 <strong>
  $15.00
 </strong>
 per hour.
 <br/>
 <br/>
 In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.
 <br/>
 <br/>
 Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
 <br/>
 <br/>
 <strong>
  Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
  <br/>
  <br/>
 </strong>
 <strong>
  Protect Yourself from Recruitment Scams
  <br/>
  <br/>
 </strong>
 At
 <strong>
  Carenet Healthcare
 </strong>
 , we are committed to the safety and trust of all potential job candidates. Please be mindful about any potential scam, offering false employment opportunities and issuing
 <strong>
  fake offer letters
 </strong>
 .
 <br/>
 <br/>
 Carenet communicates using our e-mail domain:
 <strong>
  @carenethealth.com
  <br/>
  <br/>
 </strong>
 To report suspicious job ads or emails, email our recruiting team at recruiting@carenethealth.com and include as much detail as possible (e.g., job board where the false ad was placed, documentation that will assist us in the investigation).
 <br/>
 <br/>
 If you believe you have been a victim of a crime, contact the local authorities or the FBI&rsquo;s Internet Crime Complaint Center at ic3.gov .
 <br/>
 <br/>
 For more information on job scams, visit the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0243-job-scams .
 <br/>
 <br/>
 Req#: 5278
 <br/>
 <br/>
 #INDNONC
</div>


<div>Overview:
<div><b>
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico</b></div><div></div><div><br>
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!</div><div></div><div><br>
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?</div><div>
Outbound &ndash; Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program.</div><div><b><br>
At some point, this role might require a travel to New York City for a training session. Travel is company-arranged and covered.</b></div><br>
<div></div>
Responsibilities:
<div>
This project helps take charge of people's health journey through tailored nutrition &ndash; food-as-medicine programs &ndash; that are medically designed to empower members fight chronic illness.</div><div></div><div><b><br>
Some of what you will be doing:</b></div><ul><li>
Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program.</li><li>
Have a passion for helping members make decisions that will enhance their healthcare experience</li><li>
The best part, you will be making a difference in someone&rsquo;s life!</li></ul><div><b>
How to thrive when working at home:</b></div><ul><li><b>
Safety</b></li><li><ul><li>
Choose a consistent work area/office</li><li>
Make your area physically safe</li><li>
Stay organized</li><li>
Personalize your desk!</li></ul></li><li><b>
Security</b></li><li><ul><li>
Privacy matters</li><li>
Keep it quiet - remember, we are dealing with patients!</li><li>
Protect your computer</li></ul></li><li><b>
Support</b></li><li><ul><li>
Communicate</li><li>
We coach and focus on your performance</li><li>
Quality matters</li></ul></li><li><b>
Success</b></li><li><ul><li>
Get ready for work!</li><li>
Prepare yourself mentally</li><li>
Use your resources</li><li>
On your break, get outside once in a while</li></ul></li></ul><div><b>
Why Carenet?</b></div><div>
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare <i>better for all.</i> .</div><br>
<div></div>
Qualifications:
<div><b>
We want you to be successful, so these are some of the qualifications required:</b></div><ul><li>
High School Diploma or General Education Degree (GED) required</li><li>
Strong computer experience (data entry, screen navigation, keyboarding),</li><li>
Experience with Microsoft Outlook (email) and Word</li><li>
Excellent customer service skills</li><li>
Ability to adhere to daily schedules and duties</li><li>
Excellent oral and written communication skills</li><li>
Excellent demonstration of caring and compassion</li><li>
Bilingual in English and Spanish</li><li>
Able to provide 2 monitors at least 22 inch with HDMI and Display ports</li><li>
Able to travel to New York City for 1 day to attend a four hour training. Travel is company-arranged and covered; candidates must be able to travel by air.</li></ul><div><b>
Compensation &amp; Benefits</b></div><div></div><div><br>
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the <b>Healthcare CSR role</b> is <b>$15.50 </b>per hour.</div><div>
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.</div><div></div><div><b><br>
Additional Information</b></div><div></div><div><br>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><b><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</b></div><div></div><div><br>
Req#: 5277</div><div></div><div><br>
#INDBilingual</div></div><div></div>

Bilingual Healthcare CSR (Remote) | $15.50/hr | Starts 5/21/26

<div>Overview:
<div><b>
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico</b></div><div></div><div><br>
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!</div><div></div><div><br>
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?</div><br>
<div></div>
Responsibilities:
<div><b>
Some of what you will be doing:</b></div><ul><li>
Enjoy making outbound calls and reaching out to patients, members, and customers</li><li>
Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments</li><li>
Have a passion for helping patients make decisions that will enhance their healthcare experience</li><li>
Make welcome calls and assist members and patients with benefits and insurance information</li><li>
Outbound calls to conduct surveys</li><li>
The best part, you will be making a difference in someone&rsquo;s life!</li></ul><div><b>
How to thrive when working at home:</b></div><ul><li><b>
Safety</b></li><li><ul><li>
Choose a consistent work area/office</li><li>
Make your area physically safe</li><li>
Stay organized</li><li>
Personalize your desk!</li></ul></li><li><b>
Security</b></li><li><ul><li>
Privacy matters</li><li>
Keep it quiet - remember, we are dealing with patients!</li><li>
Protect your computer</li></ul></li><li><b>
Support</b></li><li><ul><li>
Communicate</li><li>
We coach and focus on your performance</li><li>
Quality matters</li></ul></li><li><b>
Success</b></li><li><ul><li>
Get ready for work!</li><li>
Prepare yourself mentally</li><li>
Use your resources</li><li>
On your break, get outside once in a while</li></ul></li></ul><div><b>
Why Carenet?</b></div><div>
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare <i>better for all.</i> .</div><br>
<div></div>
Qualifications:
<div><b>
We want you to be successful, so these are some of the qualifications required:</b></div><ul><li>
High School Diploma or General Education Degree (GED) required</li><li>
Strong computer experience (data entry, screen navigation, keyboarding),</li><li>
Experience with Microsoft Outlook (email) and Word</li><li>
Excellent customer service skills</li><li>
Ability to adhere to daily schedules and duties</li><li>
Excellent oral and written communication skills</li><li>
Excellent demonstration of caring and compassion</li><li>
Bilingual in English and Spanish</li><li>
Able to provide 2 monitors at least 22 inch with HDMI and Display ports</li></ul><div></div><div><b><br>
Compensation &amp; Benefits</b></div><div></div><div><br>
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the <b>Healthcare CSR role</b> is <b>$15.50 </b>per hour.</div><div>
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.</div><div></div><div><b><br>
Additional Information</b></div><div></div><div><br>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><b><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</b></div><div></div><div><br>
Req#: 5280</div><div></div><div><br>
#INDBilingual</div></div>

Bilingual Healthcare CSR | $15.50 per hour | Starts 5/21/26

<div>
 <strong>
  Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico
  <br/>
  <br/>
 </strong>
 Are you a compassionate, self-motivated registered nurse with top-notch critical thinking and clinical skills? Seeking a challenging yet remote registered nurse position that keeps your abilities sharp?
 <br/>
 <br/>
 Imagine a fast-paced role engaging with patients through innovative channels, all from the comfort of your home.
 <br/>
 <br/>
 Join us in an organization poised for unprecedented growth, offering work-from-home options.
 <br/>
 <br/>
 With excellent coaching and support, you'll be part of a collaborative team of RNs across the country. If you're ready to contribute to a dynamic healthcare environment, apply now and shape the future of healthcare from the convenience of your home.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Care Advisor
 </strong>
 is a licensed Registered Nurse reporting to the Clinical Services team. They provide quality driven telephonic clinical assessments, health education, and utilization management services to a diverse population of callers/patients/members. A Care Advisor provides triage assessments to individuals or defined patient populations using telecommunications, in accordance with computer-based algorithms, protocols, and guidelines. The
 <strong>
  Care Advisor
 </strong>
 uses critical thinking, essential multitasking skills and effective communication. They use their clinical knowledge to assess, disposition, make recommendations for care, provide education and health information.
 <br/>
 <br/>
 <strong>
  Essential Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Using the Nursing Process, provides nursing assessments within the standards outlined in the state Nurse Practice Act
  </li>
  <li>
   Provides assessments to individuals or defined patient populations using telecommunications in accordance with computer-based algorithms, protocols, and guidelines
  </li>
  <li>
   Using the defined process, adheres to nursing standards, company policies and shared principles when providing clinical assessments and health education
  </li>
  <li>
   Uses the nursing process to identify patient care needs, risk and safety issues, educational opportunities, and appropriate health care referrals:
  </li>
  <li>
   Processes calls based on Quality Management guidelines.
  </li>
  <li>
   Demonstrates compliance with all product&rsquo;s specific performance metrics
  </li>
  <li>
   Regular, reliable attendance and timeliness
  </li>
  <li>
   Must work 4 weekend shifts per month- either in every Saturday schedule or every other weekend.
  </li>
  <li>
   Other duties as assigned
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education:
  </li>
  <li>
   Current, unrestricted, RN licensure in a compact state which is your state of residence. Licensure in other States as required by law or client contract will be assigned within 30 days of hire.
  </li>
  <li>
   Must reside in a compact state and maintain a compact multistate license.
  </li>
  <li>
   Current home state RN license in good standing.
  </li>
  <li>
   Registered nurse is responsible and accountable for safe clinical practice, knowledgeable of customers and regulatory expectations in the clinical area.
  </li>
  <li>
   Minimum of an associate degree from a two-year college or technical school or Diploma Nursing Program; BSN preferred.
  </li>
  <li>
   CEU subscription provided at hire- use with Carenet Health email- RNs required to maintain mandatory number of credits per year to maintain all assigned license.
  </li>
  <li>
   RN must attend training 100% of hours and must pass intra-training testing components.
  </li>
  <li>
   Experience:
  </li>
  <li>
   Minimum 3 years of Registered Nurse clinical experience. Experience in ER, adult and pediatric care, Medical/Surgical, Home Health and Hospice or other acute areas preferred.
  </li>
  <li>
   Telephone triage experience and understanding of health benefit plans and the insurance industry are helpful, but not required.
  </li>
  <li>
   Bilingual skills are a plus.
  </li>
  <li>
   Functional/Technical Knowledge, Skills and Abilities Required:
  </li>
  <li>
   Ability to apply clinical knowledge to effectively meet clinical business standards.
  </li>
  <li>
   Fully competent in product delivery and business requirements.
  </li>
  <li>
   Ability to run multiple computer programs at the same time.
  </li>
  <li>
   Identify opportunities for improvement and recommend workable solutions.
  </li>
  <li>
   Exercises judgement within defined practices and procedures to determine appropriate action.
  </li>
  <li>
   Ability to determine when to escalate issues appropriately and in a timely manner.
  </li>
  <li>
   Builds rapport with members and effectively influences member behavior.
  </li>
  <li>
   Comprehensive communication (listening, reflection, and clarification) skills.
  </li>
  <li>
   Manages time effectively.
   <br/>
   <br/>
  </li>
 </ul>
 Must currently reside and have a Multi-State (compact) unrestricted RN license in one of the following states: AL, AR, CO, FL, GA, IA, ID, IN, KS, KY, LA, ME, MS, MO, MT, NE, NM, NC, ND, NH, OK, SC, SD, TN, TX, VA, WI, WY
 <br/>
 <br/>
 <strong>
  More Important Information
  <br/>
  <br/>
 </strong>
 Ability to become licensed in additional states as required
 <br/>
 <br/>
 Full-time positions available (36-40 hours per week)
 <br/>
 <br/>
 Your schedule will be evenings and will include at least two weekend days every two weeks. Differential pay may be earned for certain shifts.
 <br/>
 <br/>
 Training is 2-4 weeks, with the first two weeks during daytime hours. 100% Attendance is required. Training is done in a virtual, interactive classroom setting.
 <br/>
 <br/>
 For work-from-home positions, your home office must meet certain certification requirements that would be explained to you during the interview process.
 <br/>
 <br/>
 <strong>
  Compensation &amp; Benefits
  <br/>
  <br/>
 </strong>
 At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The salary range for the
 <strong>
  Registered Nurse
 </strong>
 role is
 <strong>
  $34.00
 </strong>
 per hour.
 <br/>
 <br/>
 In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.
 <br/>
 <br/>
 Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
 <br/>
 <br/>
 <strong>
  Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
  <br/>
  <br/>
 </strong>
 Req no.: 5257
 <br/>
 <br/>
 #INDclinical
</div>


Registered Nurse (RN) | Work from home | $34/hr | Starts 5/18/26

Join Carenet Health and explore 15   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Carenet Health

About Company

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Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 5/21/26

Bilingual Healthcare CSR (Remote) | $15.50/hr | Starts 5/21/26

Bilingual Healthcare CSR | $15.50 per hour | Starts 5/21/26

Registered Nurse (RN) | Work from home | $34/hr | Starts 5/18/26