Qureos Mentor

Carenet Health

<div>Overview:
<div><b>
Carenet Health is not authorized to hire in the following states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico</b></div><div></div><div><br>
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include</div><div>
empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!</div><div></div><div><br>
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?</div><div></div><div><b><br>
MID-DAY SCHEDULE: 10:30 AM to 7:00 PM CST</b></div>
Responsibilities:
<div><b>
Some of what you will be doing:</b></div><ul><li>
Enjoy making outbound calls and reaching out to patients, members, and customers</li><li>
Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments</li><li>
Have a passion for helping patients make decisions that will enhance their healthcare experience</li><li>
Make welcome calls and assist members and patients with benefits and insurance information</li><li>
Outbound calls to conduct surveys</li><li>
The best part, you will be making a difference in someone&rsquo;s life!</li></ul><div><b>
How to thrive when working at home:</b></div><ul><li><b>
Safety</b></li><li><ul><li>
Choose a consistent work area/office</li><li>
Make your area physically safe</li><li>
Stay organized</li><li>
Personalize your desk!</li></ul></li><li><b>
Security</b></li><li><ul><li>
Privacy matters</li><li>
Keep it quiet - remember, we are dealing with patients!</li><li>
Protect your computer</li></ul></li><li><b>
Support</b></li><li><ul><li>
Communicate</li><li>
We coach and focus on your performance</li><li>
Quality matters</li></ul></li><li><b>
Success</b></li><li><ul><li>
Get ready for work!</li><li>
Prepare yourself mentally</li><li>
Use your resources</li><li>
On your break, get outside once in a while</li></ul></li></ul><div><b>
Why Carenet?</b></div><div>
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare <i>better for all.</i> .</div><br>
<div></div>
Qualifications:
<div><b>
To be eligible for the position, a minimum internet download speed of 100Mbps and upload speed of 20Mbps are necessary.</b></div><div></div><div><b><br>
We want you to be successful, so these are some of the qualifications required:</b></div><br>
<div></div><ul><li>
High School Diploma or General Education Degree (GED) required - this will be verified during background check</li><li>
Strong computer experience (data entry, screen navigation, keyboarding),</li><li>
Experience with Microsoft Outlook (email) and Word</li><li>
Excellent customer service skills</li><li>
Ability to adhere to daily schedules and duties</li><li>
Excellent oral and written communication skills</li><li>
Excellent demonstration of caring and compassion</li><li>
Able to provide 2 monitors at least 22 inches with HDMI and Display ports</li><li>
Able to meet the required internet speed of 100mbps downolad/20mbps upload</li></ul><div><b>
Compensation &amp; Benefits</b></div><div></div><div><br>
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the <b>Healthcare Customer Service Rep</b> is <b>$15.00 </b>per hour.</div><div>
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.</div><div></div><div><b><br>
Additional Information</b></div><div></div><div><br>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><b><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</b></div><div></div><div><br>
Req no: 5204</div><div></div><div><br>
#INDNONC</div></div><div></div>

Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 4/16/26

<div>Overview:
<div><b>
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico</b></div><div><br>
</div><div>At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!</div><div></div><div><br>
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?</div>
Responsibilities:
<div><b>
Some of what you will be doing:</b></div><ul><li>
You will answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone</li><li>
You&rsquo;ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)</li><li>
Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership.</li><li>
Accurately input data into both Carenet and EMR (Electronic Medical Records) databases</li><li>
Answer all inquiries from patients, customers and third party vendors; provide clinic directions / hours of operation</li><li>
Contact health plans and verifies patient insurance information</li><li>
You will be making a difference in someone&rsquo;s life</li></ul><div></div><div><b><br>
How to thrive when working at home:</b></div><ul><li><b>
Safety</b></li><li><ul><li>
Choose a consistent work area/office</li><li>
Make your area physically safe</li><li>
Stay organized</li><li>
Personalize your desk!</li></ul></li><li><b>
Security</b></li><li><ul><li>
Privacy matters</li><li>
Keep it quiet - remember, we are dealing with patients!</li><li>
Protect your computer</li></ul></li><li><b>
Support</b></li><li><ul><li>
Communicate</li><li>
We coach and focus on your performance</li><li>
Quality matters</li></ul></li><li><b>
Success</b></li><li><ul><li>
Get ready for work!</li><li>
Prepare yourself mentally</li><li>
Use your resources</li><li>
On your break, get outside once in a while</li></ul></li></ul><div><b>
Why Carenet?</b></div><div>
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare <i>better for all.</i></div>
Qualifications:
<div><b>
We want you to be successful, so these are some of the qualifications required:</b></div><ul><li>
High School Diploma or General Education Degree (GED) required</li><li>
Healthcare experience and experience with scheduling appointments and EMR and EHR (Electronic Medical/Health Records) databases (medical assistant, medical front office)</li><li>
Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records</li><li>
Experience with Microsoft Outlook (email) and Word</li><li>
Excellent oral and written communication skills</li><li>
Excellent demonstration of caring, empathy, and compassion</li><li>
Bilingual in English and Spanish</li><li>
Able to provide 2 monitors at least 22 inch with HDMI and Display ports</li></ul><div><br>
</div><div><b>Compensation &amp; Benefits</b></div><div></div><div><br>
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the <b>Bilingual Medical Receptionist role</b> is <b>$15.50 </b>per hour.</div><div>
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.</div><div></div><div><b><br>
Additional Information</b></div><div></div><div><br>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><b><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</b></div><div></div><div><br>
Req: 5201</div><div></div><div><br>
#INDBilingual</div></div><div></div>

Remote Medical Receptionist - Bilingual - $15.50/hour! | Starts 4/16/26

<div>Overview:
<div><b>
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico</b></div><div></div><div><br>
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!</div><div></div><div><br>
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?</div>
Responsibilities:
<div><b>
Some of what you will be doing:</b></div><ul><li>
You will answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone</li><li>
You&rsquo;ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)</li><li>
Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership.</li><li>
Accurately input data into both Carenet and EMR (Electronic Medical Records) databases</li><li>
Answer all inquiries from patients, customers and third party vendors; provide clinic directions / hours of operation</li><li>
Contact health plans and verifies patient insurance information</li><li>
You will be making a difference in someone&rsquo;s life &ndash;</li></ul><div></div><div><b><br>
How to thrive when working at home:</b></div><ul><li><b>
Safety</b></li><li><ul><li>
Choose a consistent work area/office</li><li>
Make your area physically safe</li><li>
Stay organized</li><li>
Personalize your desk!</li></ul></li><li><b>
Security</b></li><li><ul><li>
Privacy matters</li><li>
Keep it quiet - remember, we are dealing with patients!</li><li>
Protect your computer</li></ul></li><li><b>
Support</b></li><li><ul><li>
Communicate</li><li>
We coach and focus on your performance</li><li>
Quality matters</li></ul></li><li><b>
Success</b></li><li><ul><li>
Get ready for work!</li><li>
Prepare yourself mentally</li><li>
Use your resources</li><li>
On your break, get outside once in a while</li></ul></li></ul><div><b>
Why Carenet?</b></div><div>
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare <i>better for all.</i></div>
Qualifications:
<div><b>
We want you to be successful, so these are some of the qualifications required:</b></div><ul><li>
High School Diploma or General Education Degree (GED) required</li><li>
Healthcare experience and experience with scheduling appointments and EMR and EHR (Electronic Medical/Health Records) databases (medical assistant, medical front office)</li><li>
Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records</li><li>
Experience with Microsoft Outlook (email) and Word</li><li>
Excellent oral and written communication skills</li><li>
Excellent demonstration of caring, empathy, and compassion</li></ul><div></div><div><b><br>
Compensation &amp; Benefits</b></div><div></div><div><br>
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the <b>Medical Receptionist role</b> is <b>$15.00 </b>per hour.</div><div>
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.</div><div></div><div><b><br>
Additional Information</b></div><div></div><div><br>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><b><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</b></div><div></div><div><br>
Req#: 5202</div><div>
#INDNONC</div></div><div></div>

Medical Receptionist (Office Scheduler) | $15.00 per hour | Starts 4/16/26

<div>
 <strong>
  Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico
  <br/>
  <br/>
 </strong>
 At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!
 <br/>
 <br/>
 If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Some of what you will be doing:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Enjoy making outbound calls and reaching out to patients, members, and customers
  </li>
  <li>
   Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments
  </li>
  <li>
   Have a passion for helping patients make decisions that will enhance their healthcare experience
  </li>
  <li>
   Make welcome calls and assist members and patients with benefits and insurance information
  </li>
  <li>
   Outbound calls to conduct surveys
  </li>
  <li>
   The best part, you will be making a difference in someone&rsquo;s life!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How To Thrive When Working At Home
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Safety
  </li>
  <ul>
   <li>
    Choose a consistent work area/office
   </li>
   <li>
    Make your area physically safe
   </li>
   <li>
    Stay organized
   </li>
   <li>
    Personalize your desk!
   </li>
  </ul>
  <li>
   Security
  </li>
  <ul>
   <li>
    Privacy matters
   </li>
   <li>
    Keep it quiet - remember, we are dealing with patients!
   </li>
   <li>
    Protect your computer
   </li>
  </ul>
  <li>
   Support
  </li>
  <ul>
   <li>
    Communicate
   </li>
   <li>
    We coach and focus on your performance
   </li>
   <li>
    Quality matters
   </li>
  </ul>
  <li>
   Success
  </li>
  <ul>
   <li>
    Get ready for work!
   </li>
   <li>
    Prepare yourself mentally
   </li>
   <li>
    Use your resources
   </li>
   <li>
    On your break, get outside once in a while
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Why Carenet?
  <br/>
  <br/>
 </strong>
 For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. .
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  We want you to be successful, so these are some of the qualifications required:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma or General Education Degree (GED) required - this will be verified during background check
  </li>
  <li>
   Strong computer experience (data entry, screen navigation, keyboarding),
  </li>
  <li>
   Experience with Microsoft Outlook (email) and Word
  </li>
  <li>
   Excellent customer service skills
  </li>
  <li>
   Ability to adhere to daily schedules and duties
  </li>
  <li>
   Excellent oral and written communication skills
  </li>
  <li>
   Excellent demonstration of caring and compassion
  </li>
  <li>
   Able to provide 2 monitors at least 22 inches with HDMI and Display ports
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation &amp; Benefits
  <br/>
  <br/>
 </strong>
 At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the
 <strong>
  Healthcare Customer Service Rep
 </strong>
 is
 <strong>
  $15.00
 </strong>
 per hour.
 <br/>
 <br/>
 In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.
 <br/>
 <br/>
 Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
 <br/>
 <br/>
 <strong>
  Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
  <br/>
  <br/>
 </strong>
 Req#: 5197
 <br/>
 <br/>
 #INDNONC
</div>


Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 4/9/26

<div>
 <strong>
  Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico
  <br/>
  <br/>
 </strong>
 See what makes this opportunity unique &mdash; watch a quick overview video. Job Preview Video
 <br/>
 <br/>
 Ready to make a difference right from your home office?
 <br/>
 <br/>
 At
 <strong>
  Carenet Health
 </strong>
 , we turn everyday conversations into meaningful connections that help people take charge of their health.
 <br/>
 <br/>
 As an
 <strong>
  Engagement Specialist
 </strong>
 , you&rsquo;ll spend your day reaching out to health plan members, guiding them toward scheduling their care assessments, and giving them the encouragement they need to take that next step. Some calls will be easy wins; others will take a little more heart. Either way &mdash;
 <strong>
  you&rsquo;ll be the reason someone gets the care they deserve.
  <br/>
  <br/>
 </strong>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 This role is perfect for you if:
 <br/>
 <br/>
 <ul>
  <li>
   You love a fast pace and hitting goals that actually mean something .
  </li>
  <li>
   You&rsquo;re a natural listener who can build trust and stay patient, even when a call gets tough.
  </li>
  <li>
   You&rsquo;re comfortable using technology and multitasking while keeping the conversation human.
  </li>
  <li>
   You take pride in turning &ldquo;maybe later&rdquo; into &ldquo;let&rsquo;s do it today.&rdquo;
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  We Want You to Be Successful
  <br/>
  <br/>
 </strong>
 <strong>
  Here&rsquo;s What Helps You Thrive In This Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma or GED (required and verified during background check)
  </li>
  <li>
   Strong computer skills &mdash; data entry, screen navigation, and solid keyboarding speed
  </li>
  <li>
   Experience using Microsoft Outlook and Word
  </li>
  <li>
   Excellent customer service skills and a friendly, compassionate tone
  </li>
  <li>
   Ability to stick to schedules and daily tasks
  </li>
  <li>
   Great oral and written communication skills
  </li>
  <li>
   Genuine empathy and care for others
  </li>
  <li>
   Must have two monitors (minimum 22 inches each) with both HDMI and DisplayPort connections ready prior to your start date.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation &amp; Benefits
  <br/>
  <br/>
 </strong>
 At Carenet Health, We Truly Value The Expertise And Dedication Of Our Team Members &mdash; And We Show It Through a Competitive And Supportive Package
 <br/>
 <br/>
 <strong>
  Pay:
 </strong>
 $17.50 per hour
 <br/>
 <br/>
 <strong>
  Benefits Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Health, dental, and vision insurance
  </li>
  <li>
   401(k) plan with company match
  </li>
  <li>
   Paid time off (PTO) and paid holidays
  </li>
  <li>
   Flexible spending accounts (FSAs)
  </li>
  <li>
   Employee wellness programs
  </li>
  <li>
   Career development and growth opportunities
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Completion of assessments may be required before moving forward in the hiring process.
  </li>
  <li>
   Assessments must be completed independently &mdash; any unauthorized completion (during or after the process) will result in disqualification or termination.
   <br/>
   <br/>
  </li>
 </ul>
 If you&rsquo;re ready to bring empathy, energy, and genuine care to every call &mdash; we&rsquo;d love to have you on our team.
 <br/>
 <br/>
 <strong>
  Join Carenet Health and make every conversation count.
  <br/>
  <br/>
 </strong>
 Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
 <br/>
 <br/>
 <strong>
  Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
  <br/>
  <br/>
 </strong>
 <strong>
  Protect Yourself from Recruitment Scams
  <br/>
  <br/>
 </strong>
 At
 <strong>
  Carenet Healthcare
 </strong>
 , we are committed to the safety and trust of all potential job candidates. Please be mindful about any potential scam, offering false employment opportunities and issuing
 <strong>
  fake offer letters
 </strong>
 .
 <br/>
 <br/>
 Carenet communicates using our e-mail domain:
 <strong>
  @carenethealth.com
  <br/>
  <br/>
 </strong>
 To report suspicious job ads or emails, email our recruiting team at recruiting@carenethealth.com and include as much detail as possible (e.g., job board where the false ad was placed, documentation that will assist us in the investigation).
 <br/>
 <br/>
 If you believe you have been a victim of a crime, contact the local authorities or the FBI&rsquo;s Internet Crime Complaint Center at ic3.gov .
 <br/>
 <br/>
 For more information on job scams, visit the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0243-job-scams .
 <br/>
 <br/>
 Req no: 5190
 <br/>
 <br/>
 #INDNONC
</div>


Healthcare Customer Service Rep | $17.50 per hour! | Starts 3/26/26

<p>As a Bilingual (Spanish) Healthcare Advocate at Carenet Launch, you will play a vital role in reaching out to patients via outbound calls.</p><p>Your mission is to assist patients in accessing a secure link sent to their phones, enabling them to take advantage of the various services we offer. This essential support ensures members can fully utilize program benefits. No prior experience is required; we will provide comprehensive training. What's crucial is your empathy, patience, and dedication to making a positive impact on patients' lives.</p><p><b>Key Responsibilities:</b></p><ul><li><b>Patient Outreach:</b> Reach out to patients in a caring and empathetic manner via outbound calls.</li><li><b>Link Access and Guidance:</b> Assist members in accessing a secure link and navigating the services page.</li><li><b>Empathy:</b> Demonstrate genuine empathy and patience while helping members.</li><li><b>Weekly Bonus Opportunities:</b> Earn bonuses based on weekly performance metrics.</li></ul><p><b>Qualifications:</b></p><ul><li>Fluent in any language, including <b>English and Spanish</b>.</li><li>Significant <b>empathy</b> and <b>patience</b>.</li><li>Strong <b>communication skills</b>.</li><li>Strong <b>technical skills</b>.</li><li><b>Passion for helping others</b>.</li><li>No prior experience required; <b>we will provide training</b>.</li></ul><p><b>Job Type:</b> Full-time<br/><b>Pay:</b> From $17.50 per hour<br/><b>Expected hours:</b> 40 per week</p><p><b>Benefits:</b></p><ul><li><b>Dental insurance</b></li><li><b>Health insurance</b></li><li><b>Paid time off</b></li></ul><p><b>Schedule:</b></p><ul><li><b>Day shift</b></li><li><b>Monday to Sunday (Shifting Schedule)</b></li></ul><p><b>Additional Information:</b></p><ul><li><b>Language:</b> Spanish (Required)</li><li><b>Work Location:</b> In-person</li><li>English-proficiency required, spoken and written</li><li>Comprehensive health benefits provided</li></ul><p>Job Type: Full-time</p><p>Pay: Up to $17.50 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>People with a criminal record are encouraged to apply</p><p>Ability to Commute:</p><ul><li>San Antonio, TX 78251 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>San Antonio, TX 78251: Relocate before starting work (Preferred)</li></ul><p>Work Location: In person</p>

On-Site Call Center Agents (Bilingual Spanish)

<div>Overview:
<div><b>
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico</b></div><div></div><div><br>
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want work with an entrepreneurial spirit and deliver market-leading performance!</div><div></div><div><br>
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?</div>
Responsibilities:
<div><b>
Some of what you will be doing:</b></div><br>
<p></p><ul><li>
Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter.</li><li>
Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines.</li><li>
Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.</li><li>
Demonstrate exceptional customer service skills when interacting with internal and external stakeholders, providing clear and comprehensive information.</li><li>
Compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends.</li><li>
Adhere to assigned schedules and quality metrics, maintaining productivity and efficiency in prescription refill processing.</li><li>
Provide administrative support to clinical staff and managers for special projects, studies, and reports related to medication refill programs.</li><li>
Collaborate with interdisciplinary teams to optimize workflow efficiency and enhance patient care outcomes.</li></ul><div><br>
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<b>How to thrive when working at home:</b><br>
<br>
<b>Safety</b><br>
o Choose a consistent work area/office<br>
o Make your area physically safe<br>
o Stay organized<br>
o Personalize your desk!</div><div><b><br>
Security</b><br>
o Privacy matters<br>
o Keep it quiet - remember, we are dealing with patients!<br>
o Protect your computer</div><div><b><br>
Support</b><br>
o Communicate<br>
o We coach and focus on your performance<br>
o Quality matters</div><div><b><br>
Success</b><br>
o Get ready for work!<br>
o Prepare yourself mentally<br>
o Use your resources<br>
o On your break, get outside once in a while</div><div></div><div><b><br>
Why Carenet?</b><br>
<br>
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all.</div>
Qualifications:
<div><b>
We want you to be successful, so these are some of the qualifications required:</b></div><div></div><div><b><br>
Education/Experience:</b></div><div>
Minimum of High School Diploma or GED; Minimum of 1 years experience in a retail pharmacy; Extensive knowledge of the Medicare Part D, particularly the pharmacy record review, claims, billing and reimbursement rules; Working knowledge of HIPAA Privacy and Security Rules and CMS security requirements; Working knowledge of Medicare Part B and Part D coverage guidelines and payment methodologies; Preferred Education, Experience &amp; Skills Bilingual, National Certification,</div><p></p><p><b><br>
Language Ability:
</b></p><p>Ability to read, analyze, and interpret company software, guidelines, health references, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions. General writing skills and ability to produce work free from typographical or spelling errors. Proficient Bilingual Language Skills- Read, Write, Speak<b> (Spanish and English).</b></p><p></p><p><b><br>
Technical skills:</b></p><p>
Basic PC and keyboarding skills required. Ability to handle multiple line phone systems, pagers and paging systems preferred. Working knowledge of Microsoft Office, Internet and e-mail</p><p></p><p><b><br>
Certificates and Licenses:</b></p><br>
<p></p><ul><li>
Pharmacy Technician: Certified Pharmacy Technician (CPhT) current, unrestricted license is required.</li><li>
Medical Assistant: must have a verifiable and nationally recognized certificate</li></ul><div><b>
Compensation &amp; Benefits</b></div><div></div><div><br>
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the <b>Medication Refill role</b> is <b>$17.50 </b>per hour.</div><div>
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.</div><div></div><div><b><br>
Additional Information</b></div><div></div><div><br>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><b><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</b></div><div></div><div><br>
Req#: 5171</div><div></div><div><br>
#INDBilingual</div></div><div></div>

Certified Medical Asst, Bilingual 4/16/26

Join Carenet Health and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.