Qureos Mentor

Champaign Public Library

<div>
 Under the supervision of the Adult Services Manager, this position assists customers of all ages at our public service desks with information and reference questions; assists and instructs customers with their use of library computers, personal electronic devices, and other technologies including those in The Studio makerspace; prepares displays and demonstrates library resources; helps plan, prepare, and execute programming for adults. Demonstrates enthusiasm and curiosity about the changing world of public libraries; is customer focused and forward thinking; knowledgeable about popular books, movies and current technology and is eager to assist library customers.
 
 
 
 20 Hours a Week And Schedule Is As Follows
 
 
 
 <ul>
 <li>
 Tuesday: 5:00 - 9:00pm
 </li>
 <li>
 Wednesday: 9:00am - 1:00pm
 </li>
 <li>
 Thursday: 1:00 - 5:00pm
 </li>
 <li>
 Friday: 5:00 - 9:00pm
 </li>
 <li>
 Saturday: 11:00am - 3:00pm
 
 
 </li>
 </ul>
 Open until filled, with first review of applicants on April 13, 2026.
 
 
 <ul>
 <li>
 Assist and advise customers with their use of library materials, including books, movies, music, media, and electronic resources
 </li>
 <li>
 Assists with questions on software, makerspace tools, and other technology related needs to customers of all ages
 </li>
 <li>
 Maintains current awareness of developments in technology as they relate to libraries and library users, including knowledge of mobile and handheld devices
 </li>
 <li>
 Answer informational and basic reference questions for customers of all ages
 </li>
 <li>
 Assists with planning and executing programs/events
 </li>
 <li>
 Coordinates and contributes content to internal staff and public webpages
 </li>
 <li>
 Assist with training and supervision of library volunteers
 </li>
 <li>
 Assists with training staff and volunteers
 </li>
 <li>
 Monitor and address customer behavior to ensure a safe and welcoming environment
 </li>
 <li>
 Participate in departmental and library-wide training and activities, including technology and safety training
 </li>
 <li>
 Provide excellent internal and external customer service
 </li>
 <li>
 Other duties as assigned
 </li>
 <li>
 Exceptional customer service skills and commitment to public service
 </li>
 <li>
 Ability to work with library customers and staff in a consistently friendly and efficient manner
 </li>
 <li>
 Knowledge of and interest in books (print and electronic), music, television series, and movies
 </li>
 <li>
 Excellent computer and technology skills, including use of the Internet, computers, mobile devices, and social media
 </li>
 <li>
 Excellent oral and written communication skills
 </li>
 <li>
 Proficiency with workplace productivity software, including skills in Microsoft Office Suite
 </li>
 <li>
 Some experience with a library catalog or automation system
 </li>
 <li>
 Some knowledge of library procedures, methods, techniques
 </li>
 <li>
 Ability to issue guidance and ensure compliance with the Library&rsquo;s Rules of Conduct and policies
 </li>
 <li>
 Ability to coordinate the work of others, including volunteers
 </li>
 <li>
 Ability to perform routine clerical and record-keeping tasks
 </li>
 <li>
 Ability to maintain reliable attendance and regular schedule
 </li>
 <li>
 Ability to maintain a varied schedule, including day, evening, and weekend rotations
 </li>
 <li>
 Good vision and hearing to effectively engage with customers
 </li>
 <li>
 Manual dexterity to operate computer and phone equipment
 </li>
 <li>
 Physical ability to lift library materials weighing up to 40 pounds, to push fully loaded carts of library materials, and setup for library events/programs
 </li>
 <li>
 Satisfactory pre-employment background check
 </li>
 <li>
 Bachelor degree required
 </li>
 <li>
 Customer service experience in a public library will be preferred
 </li>
 <li>
 Knowledge of Spanish and/or French is helpful
 </li>
 <li>
 Any combination of experience and training which provides the required knowledge, skills and abilities
 </li>
 </ul>
</div>

Library Associate (20 Hours a Week) - Adult Services

<div>
 Under the supervision of the Adult Services Manager, this position assists customers of all ages at our public service desks with information and reference questions; assists and instructs customers with their use of library computers, personal electronic devices, and other technologies including those in The Studio makerspace; prepares displays and demonstrates library resources; helps plan, prepare, and execute programming for adults. Demonstrates enthusiasm and curiosity about the changing world of public libraries; is customer focused and forward thinking; knowledgeable about popular books, movies and current technology and is eager to assist library customers.
 
 
 
 25 Hours a Week And Schedule Is As Follows
 
 
 
 <ul>
 <li>
 Thursday: 1:00 - 5:00pm
 </li>
 <li>
 Friday: 5:00 - 9:00pm
 </li>
 <li>
 Saturday: 9:00am - 6:00pm
 </li>
 <li>
 Sunday: 1:00 - 6:00pm
 </li>
 <li>
 Monday: 5:00 - 9:00pm
 
 
 </li>
 </ul>
 Open until filled, with first review of applicants on April 13, 2026.
 
 
 <ul>
 <li>
 Assist and advise customers with their use of library materials, including books, movies, music, media, and electronic resources
 </li>
 <li>
 Assists with questions on software, makerspace tools, and other technology related needs to customers of all ages
 </li>
 <li>
 Maintains current awareness of developments in technology as they relate to libraries and library users, including knowledge of mobile and handheld devices
 </li>
 <li>
 Answer informational and basic reference questions for customers of all ages
 </li>
 <li>
 Assists with planning and executing programs/events
 </li>
 <li>
 Coordinates and contributes content to internal staff and public webpages
 </li>
 <li>
 Assist with training and supervision of library volunteers
 </li>
 <li>
 Assists with training staff and volunteers
 </li>
 <li>
 Monitor and address customer behavior to ensure a safe and welcoming environment
 </li>
 <li>
 Participate in departmental and library-wide training and activities, including technology and safety training
 </li>
 <li>
 Provide excellent internal and external customer service
 </li>
 <li>
 Other duties as assigned
 </li>
 <li>
 Exceptional customer service skills and commitment to public service
 </li>
 <li>
 Ability to work with library customers and staff in a consistently friendly and efficient manner
 </li>
 <li>
 Knowledge of and interest in books (print and electronic), music, television series, and movies
 </li>
 <li>
 Excellent computer and technology skills, including use of the Internet, computers, mobile devices, and social media
 </li>
 <li>
 Excellent oral and written communication skills
 </li>
 <li>
 Proficiency with workplace productivity software, including skills in Microsoft Office Suite
 </li>
 <li>
 Some experience with a library catalog or automation system
 </li>
 <li>
 Some knowledge of library procedures, methods, techniques
 </li>
 <li>
 Ability to issue guidance and ensure compliance with the Library&rsquo;s Rules of Conduct and policies
 </li>
 <li>
 Ability to coordinate the work of others, including volunteers
 </li>
 <li>
 Ability to perform routine clerical and record-keeping tasks
 </li>
 <li>
 Ability to maintain reliable attendance and regular schedule
 </li>
 <li>
 Ability to maintain a varied schedule, including day, evening, and weekend rotations
 </li>
 <li>
 Good vision and hearing to effectively engage with customers
 </li>
 <li>
 Manual dexterity to operate computer and phone equipment
 </li>
 <li>
 Physical ability to lift library materials weighing up to 40 pounds, to push fully loaded carts of library materials, and setup for library events/programs
 </li>
 <li>
 Satisfactory pre-employment background check
 </li>
 <li>
 Bachelor degree required
 </li>
 <li>
 Customer service experience in a public library will be preferred
 </li>
 <li>
 Knowledge of Spanish and/or French is helpful
 </li>
 <li>
 Any combination of experience and training which provides the required knowledge, skills and abilities
 </li>
 </ul>
</div>

Library Associate (25 Hours a Week) - Adult Services

Join Champaign Public Library and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Champaign Public Library

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Library Associate (20 Hours a Week) - Adult Services

Library Associate (25 Hours a Week) - Adult Services