Qureos Mentor

City of Indianapolis & Marion County

<div><div><div><h2 class="jobSectionHeader"><b>Position Summary</b></h2></div>
<p></p><div><div>Position is responsible for management of programs, services, facilities, and personnel at designated park location. Work related activities may incorporate all facets of recreational programming and service delivery in various physical environments and weather conditions.Park Managers are required to exercise considerable independent judgment. This position operates in an isolated condition without direct on-site supervision. The Park Manager is responsible for the daily operations of all activities at the designated park location. Requires direct regular interaction with the community, public officials and various city, state, and local officials, in an independent atmosphere. The Park Manager may be instructed to communicate directly with the media and represent the department through the media or at public meetings/events. Requires monitoring of all on site activities for compliance with agency policy as well as local and state laws. Position reports to Regional or Sr Manager.</div><div></div><div><b><br>
Agency Summary</b></div><div>
With over a century of history advancing the value of parks, Indy Parks is committed to protecting and enhancing the community's assets for the future. We will be a leader in making Indianapolis a vibrant, happy, and healthy place to live. By providing premier greenspaces and recreation opportunities, we welcome all residents, regardless of race, gender, socio-economic status, ability, or identity, to connect to nature, to the community, and to themselves. The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the constituents of Indianapolis and Marion County.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Position Responsibilities</b></h2></div>
<p></p><div><div><b>Key responsibilities</b></div><ul><li>
Designs and implements recreational programs in the core service areas of aquatics, sports and fitness, the arts, youth and family programs, seniors, therapeutic, and day camp</li><li>
Develops and manages all fiscal resources, contracts, and partnerships for the park</li><li>
Oversees and coordinates a volunteer community park advisory council</li><li>
Manages the recruitment, training, and professional development of personnel at park location</li><li>
Assesses the recreational needs of the community, plans, designs, implements and evaluates programs and services at location</li><li>
Facilitates a volunteer advisory council representative of the neighborhood and user groups to the park facility</li><li>
Develops budgetary needs of the park recreation services to be provided and makes recommendations to regional manager and department leadership</li><li>
Responsible for recruiting, hiring, training, evaluating on-site volunteers, partners, and contractors</li><li>
Projects, monitors, and adjusts spending and revenue to best meet the goals and performance measurements of the department</li><li>
Oversees the ordering and purchasing of supplies, materials, and equipment for the park location</li><li>
Monitors, evaluates, and recommends improvements, repairs, or changes to the resources of the park location to best meet the needs of the community</li><li>
Adheres to resource management criteria of the department in the management of park facilities</li><li>
Coordinates the training and monitoring of adherence to department policy and procedure at park location</li><li>
Manages the customer service relations at the park location including all forms of communication with the public, marketing of programs and service</li><li>
Responsible for proper collection and depositing of revenues</li><li>
Responsible for on-site contract compliance monitoring</li><li>
Processes customer inquiries and complaints, training and monitoring on site staff related to customer service skills</li></ul><ul><li>
Uses software and variety of technology platforms to organize, document, track, and monitor work including, but not limited to, ActiveNet, InforPS, Microsoft Office Suite, Peoplesoft, NeoGov, and WebEx.</li></ul><ul><li>
Responsible for completing inspections and reports, and coordinating with supervisors, maintenance teams, risk manager, and DPW to ensure the safety of the park for patrons and staff</li><li>
Responsible for management, planning, and implementation of aquatics programming and service delivery</li><li>
Maintains aquatic facility providing the highest attention to safety for participants and employees</li><li>
Works with Communications team to develop and implement a marketing/promotion plan for promoting programs and events to surrounding community and appropriate user groups</li><li>
Utilizes social media platforms to highlight programs and services</li></ul><ul><li>
Must maintain confidentiality at all times</li><li>
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div><b>Minimum Job Requirements and Qualifications</b></div><div>
Bachelor&rsquo;s Degree and four (4) years of managerial experience (or equivalent combination of education and experience) in Recreation or related field required. Ability to learn computer applications for purchasing, budgeting, program registration, facility reservations. Ability to work productively under general supervision. General ability to utilize a personal computer for word processing, e-mail, scheduling, data base spreadsheets. Must interact regularly with other divisions, departments, and agencies to maintain adequate resources and services on site. Must be self-motivated. Must be exceptional written and oral communication skills. Must be customer service oriented. Licenses/Certifications required: Ability to obtain: CPR and First Aid Teaching Certificate, Ellis, and Associates Lifeguard License, either a CPO or AFT certification for pool operation, Indiana Public Passengers Chauffeurs License, NYSCA Clinician Certification, Prefer CPRP (Certified Parks and Recreation Professional). Candidate must be comfortable working within a diverse organization and have a fluency in and commitment to matters of equity and inclusion.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Independent Judgment</b></h2></div>
<p></p><div><p><b>Working Conditions</b></p><div>
Park Managers are assigned to the park location as a primary work location. Work hours may include holidays, weekends, and evenings. Park Managers will be expected to travel to various locations for work related activities. Park Managers may be in working environments that are very isolated (i.e., they are the only staff on site at a particular time). Park Managers are on-call on a 24 hours, 7 days a week, with the exception of approved vacations.</div><p></p><p><b><br>
Physical Conditions</b></p><ul><li>
Sitting at a desk the majority of[CL1] the day</li><li>
Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10) pounds</li><li>
Tasks may involve extended periods of time at keyboard or workstation</li><li>
Tasks require the ability to perceive and hear sounds and see visual cues or signals</li><li>
Tasks require the ability to communicate orally</li></ul><p></p><p><b><br>
Equal Employment Opportunity</b></p><b>
The City of Indianapolis Marion County is an equal opportunity employer</b>. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.</div></div></div><p></p>

Park Manager II | Riverside Park

<div><div><div><h2 class="jobSectionHeader"><b>Position Summary</b></h2></div>
<div><p>Position is responsible for management of programs, services, facilities and personnel at Garfield Arts Center. Work related activities may incorporate all facets of Arts Services, Programs, Events and Activities in various physical environments.</p></div>
<div><h2 class="jobSectionHeader"><b>Position Responsibilities</b></h2></div>
<p></p><div>Designs and implements Arts Programs in the core service areas of literature, production, theater, dance, music and visual arts.<br>
<ul><li>
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</li>Develops and manages all fiscal resources, grants, sponsorships, contracts and partnerships for the Arts Center.<br>
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</li>Oversees and coordinates a volunteer Arts Center advisory council.<br>
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</li>
Manages the training and professional development of personnel of the Arts Center.<br>
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</li>
Supervises Arts Center staff, volunteers, partnerships and contracted instructors.<br>
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</li>
Assesses the needs of the community, plans, designs, implements, and evaluates programs and services for the Arts Center.<br>
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</li>
Identifies budgetary needs of the Arts Center.<br>
<li>
<br>
<br>
</li>Projects, monitors and adjusts spending and revenue to best meet the goals and performance measurements of the Arts Center.<br>
<li>
</li>
Oversees the ordering and purchasing of supplies, materials and equipment for the Arts Center.<br>
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</li>
Monitors, evaluates and recommends improvements, repairs, or changes to the resources of the Arts Center to best meet the needs of the community.<br>
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Adheres to resource management criteria of the department in the management of the Arts Center.<br>
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Coordinates the training and monitoring of adherence to department policy and procedure at the Arts Center.<br>
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Recruits volunteer Arts Center advisory council members to represent the community and neighborhood groups.<br>
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</li>
Manages the customer service relations at the Arts Center, including all forms of communication with the public, marketing of programs and service.<br>
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Processes customer inquires and complaints, training and monitoring Arts Center staff related to customer service skills.<br>
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Assist the Arts Services Section with internal and external arts related events and committees.<br>
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Responsible for proper collection and depositing of revenues.<br>
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</li><li>Responsible for on-site contract compliance monitoring.<br>
</li></ul>
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<div><p>Bachelor's Degree and four (4) years of managerial experience (or equivalent combination of education and experience) in Arts, Recreation or related field. Ability to learn computer applications for purchasing, budgeting, program registration and facility reservations. Ability to work productively under general supervision. General ability to utilize a personal computer for word processing, e-mail, scheduling, database and spreadsheet production. Must be self-motivated. Must have exceptional oral and written communication skills. Must be customer service oriented. Licenses/Certifications required: Ability to obtain: CPR and First Aid Teaching Certificate, Indiana Public Passengers Chauffeurs License.</p></div>
<div><h2 class="jobSectionHeader"><b>Independent Judgment</b></h2></div>
<div><p>Arts Center Manager is required to exercise considerable independent judgment. This position operates in and isolated condition without direct on-site supervision. The Arts Center Manager is responsible for the daily operations of all activities at the Arts Center. Requires direct regular interaction with the community, public officials and various city, state and local officials in an independent atmosphere. The Arts Manager may be instructed to communicate directly with the media and represent the department through media or at public meetings/events. Requires monitoring of all on-site activities for compliance with agency policy as well as local and state laws. Must interact regularly with other divisions, departments and agencies to maintain adequate resources and services on site.</p></div></div></div>

Garfield Park Arts Center - Manager

<div><div><div><h2 class="jobSectionHeader"><b>Position Summary</b></h2></div>
<p></p><div><div>This position oversees all feline programs, feline flow, and all policies regarding felines at IACS. This position is responsible for increasing feline save rates within Marion County and central Indiana by optimizing current cat programs, innovating new programs in conjunction with other organizations, and working within the mission of IACS. This position will focus on the larger goals of the organization and pursuit of expanding programs, while ensuring all daily operations within the Cat Program are optimized. Incumbent will coordinate assigned activities with other city agencies, divisions, outside agencies, and the general public. Incumbent will provide highly responsible and complex administrative support to the Shelter Placement Manager. Independent judgment and actions are an essential part of the incumbent&rsquo;s position. The incumbent&rsquo;s other actions are dictated by established policies and procedures, civil and criminal laws, and the codes established by the city and county. Position reports to the Shelter Placement Manager.</div><div><b><br>
Agency Summary</b></div><div>
The purpose and mission of Animal Care Services is advocating animal welfare, adoption, and rescue. The agency does this by protecting and promoting the health, safety, and welfare of pets and livestock in Marion County. The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the residents of Indianapolis and Marion County.</div><div></div><div><b><br>
Equal Employment Opportunity</b></div><p><b>
The City of Indianapolis Marion County is an equal opportunity employer</b>. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Position Responsibilities</b></h2></div>
<p></p><div><ul><li>Triage cats coming to the facility to determine if the cats are candidates to be released as community cats or working cats, to be made available for adoption or sent to a rescue organization.</li><li>
Coordinates efforts to release community cats into the community.</li><li>
Works with Indy Neighborhood Cats and other animal welfare organizations to increase the live release of cats in Marion County.</li><li>
Work with intake and medical staff to streamline and shorten flow of cats from intake to placement/return to field.</li><li>
Works with medical manager to coordinate the spaying and neutering and other necessary medical procedures for cats listed as community or working cats.</li><li>
Assist with medical needs of cats who are medically or behaviorally challenged.</li><li>
Work with kennel shift leads and kennel manager to establish and ensure proper cleaning and sanitation protocols for the shelter&rsquo;s cat population and cat areas.</li><li>
Work with the Volunteer Coordinator to develop volunteers within the Cat Program to maximize volunteer output to the organization and volunteer satisfaction. Assist with training cat program volunteers with focus on improving cat care and enrichment.</li><li>
Works closely with the Enforcement Team to coordinate transportation for surgery and relocation back to the field for community or working cats.</li><li>
Works with the communications team to educate the public and promote the community cat and working cat programs.</li><li>
Work with foster, rescue, and adoption teams to coordinate proper placement of cats at IACS.</li><li>
Serves as a resource for residents and employees dealing with community cat concerns or complaints.</li><li>
Interacts with community rescue groups, city elected and appointed officials, and other government agencies, volunteers, and the general public.</li><li>
Participates in a range of community education and outreach programs in order to provide assistance, as needed.</li><li>
Finds specialized placement for cats that are not eligible for return to field, adoption, or rescue.</li><li>
Pursue continuing education on best feline lifesaving practices and collaborate with Leadership to develop and implement new programs or projects to further lifesaving.</li><li>
Participates in city and departmental communication operations during identified events and incidents.</li><li>
Represents the city, department, and division during outreach activities.</li><li>
Must maintain confidentiality at all times.</li></ul>
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div>High School Diploma or equivalent with a minimum of one (1) year of experience in a related field required. Position requires knowledge of animal care and behavior and local ordinances. Must have an interest and commitment to community and the care of animals. Must be knowledgeable of local community organizations and resources. Must have advanced cat handling skills, including the ability to handle feral cats, and knowledge of cat behavior. Must have great communications skills both orally and written and be able to adapt to different tones and messaging to meet the needs of different audiences in different settings. Must be able to work under extremely stressful conditions. Must exhibit tact in collaborating with other professionals and team members. Must have knowledge of Microsoft Office.</div><div></div><div><b><br>
Preferred Job Requirements and Qualifications</b></div><div>
Associate degree in Social Services, Business Management, or a related field with one (1) year of work-related experience. Knowledge and experience in program management for a government entity, not-for-profit organization, or charitable cause is preferred. Knowledge of local ordinances, animal ordinances, and administration of routine vaccines.</div></div></div></div><p></p>

Feline Care Coordinator

<div><div><div><h2 class="jobSectionHeader"><b>Position Summary</b></h2></div>
<div><p>Position is responsible for performing Asset Forfeiture Case Management for the Indianapolis Metropolitan Police Department. The Asset Forfeiture Analyst also serves as a resource to assist the police department in deterring criminal activity with financial sanctions against arrested individuals.
</p><p><b>Agency Summary</b></p><p>
IMPD is dedicated to upholding the highest professional standards while serving the community in which they work and live. IMPD is committed to the enforcement of laws to protect life and property, while also respecting individual rights, human dignity, and community values. IMPD is committed to creating and maintaining active police/community partnerships and assisting citizens in identifying and solving problems to improve the quality of life in their neighborhoods. The agency can do this by cultivating a productive, collaborative, and compliant work environment in order for their workforce to meet the needs of the constituents of Indianapolis and Marion County.<br>
</p><br>
<div><b>Equal Employment Opportunity</b></div><p><b>
The City of Indianapolis Marion County is an equal opportunity employer</b>. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.</p><p></p><p>
</p></div><div><h2 class="jobSectionHeader"><b>Position Responsibilities</b></h2></div>
<p></p><div><ul><li>Compiles extensive information on each forfeiture case from numerous databases, including IDACS, InterAct, Odyssey Case Management, Aries AutoReturn, (Lab) i-Results, Crisscross, Bureau of Motor Vehicles, Quest, and the Forfeiture database.</li><li>
Thoroughly documents all interactions with involved parties and analyzes any relevant information provided by involved parties.</li><li>
Reviews all case information including police report, search warrant, criminal history, lab results, vehicle title and registration to determine if the seizure meets State or Federal Forfeiture Statute.</li><li>
Collects and prepares deposits for thousands of dollars in seized currency weekly. Verify deposits from bank report.</li><li>
Creates and maintains complete forfeiture case files with all pertinent case information to be forwarded to the Marion County Prosecutor's Office (MCPO) Forfeiture Unit for screening and filing. Act as liaison between MCPO, Drug Enforcement Agency, and arresting officer.
</li><li>Answers, screens and routes routine inquiries from the public by telephone and in person; answer questions and provide information.
</li><li>Assists sworn personnel in the field with the seizure of assets, and the creation of search and seizure warrants.</li><li>
Testifies in court as to information obtained during forfeiture investigation.</li><li>
Communicates with lawyers, court officials, police officers, etc., in matters relating to forfeiture.
</li><li>Maintain current knowledge of policies/procedures relating to federal and state forfeitures.</li><li>
Analyzes and integrates various elements in assigned cases to present viable cases to the Marion County Prosecutor's Office</li><li>
Prepares necessary paperwork for fleet services, auto desk, tow lots, auction company, for vehicles that are awarded to IMPD through forfeiture.</li><li>
Inputs detailed case information into forfeiture database, and Auction/Fleet database. Maintain and update the databases with relevant information.</li><li>
Monitors award date on forfeited vehicles used in fleet to ensure vehicles are taken to auction within timeframe set by state statute.</li><li>
Prepares all necessary paperwork for vehicle auctions. Coordinate vehicle delivery to auction location. Attend auctions and record the sale price of each forfeiture vehicle sold.
</li><li>Obtains and maintains the Certificate of Title from the BMV on forfeiture vehicles to be utilized in IMPD fleet.</li><li>
Monitor new forfeiture cases to verify they meet statute and take immediate action for the release of all property for cases that don't meet statute.</li><li>
Review all civil court complaints and court orders to verify accuracy and take appropriate action to correct mistakes and to comply with accurate court orders.</li><li>
Maintain and track federal forfeiture paperwork and disbursements.</li><li>
Review complex court orders to issue appropriate checks and comply with the ordered disposition of all property related to each case.</li><li>
Track forfeiture proceeds and apply them to the appropriate forfeiture fund(s).
<p><b>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time. &lt;</b></p></li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<div><p>High School Diploma or equivalent and two (2) years related work experience or equivalent education. Knowledge of standard office procedures. Knowledge of business English, grammar, and basic math skills. Knowledge of law enforcement information systems such as IDACS, InterAct, Odyssey Case Management, Auto Desk, (Lab) i-Results, Crisscross, Bureau of Motor Vehicles. Ability to obtain and maintain IDACS certification within 30 days of hire. Ability to learn and retain knowledge of policies/procedures and laws relating to federal and state forfeitures. Ability to operate a personal computer and applicable software. Ability to solve practical problems involving several variables. Ability to communicate effectively both orally and in writing. Ability to manage a large caseload and make judgments based on experience, training, and knowledge. Ability to work with a diverse population and exhibit excellent customer service skills. Ability to review documents for accuracy and fraud. Possess excellent reading comprehension skills. Must have investigative skills. Incumbent must be able to de-escalate potentially hostile situations with parties to forfeiture actions both on the phone and in person. Pre-employment background investigation, polygraph, and drug screening required. Position requires submission to regular, routine polygraph examinations and random drug screens.<br>
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Work is primarily performed in a standard office environment; however, the incumbent will work in the field occasionally with some exposure to extreme weather conditions and hazards associated with performance of duties at wrecker lots and vehicle auctions. Interactions with the public may be hostile at times.</p></div>
<div><h2 class="jobSectionHeader"><b>Independent Judgment</b></h2></div>
<div><p>Actions are controlled by established City/Departmental policies and procedures. Independent judgment is used when monitoring information on the computer relating to forfeitures. Independent judgment is used when analyzing case information to determine if a particular case fits forfeiture statute. Independent judgment is necessary when prioritizing workload. Position requires a high degree of confidentiality. Errors could result in substantial monetary loss to the department, jeopardize officer safety or prevent efficient customer service.</p></div></div></div>

Asset Forfeiture Analyst

<div><div><div><h2 class="jobSectionHeader"><b>Position Summary</b></h2></div>
<div><p>Position is responsible for providing various types of assistance, counseling, and referrals to victims of crime and other hardships.
</p><p><b>Agency Summary</b><br>
We are dedicated to upholding the highest professional standards while serving the community in which we work and live. We are committed to the enforcement of laws to protect life and property, while also respecting individual rights, human dignity, and community values. We are committed to creating and maintaining active police/community partnerships and assisting citizens in identifying and solving problems to improve the quality of life in their neighborhoods. The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the residents of Indianapolis and Marion County.</p><div><b><br>
Equal Employment Opportunity</b></div><p><b>
The City of Indianapolis Marion County is an equal opportunity employer</b>. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Position Responsibilities</b></h2></div>
<p></p><div><ul><li>Assists district officers and detectives with individuals (i.e., victims, witnesses, etc.) who are in need of a variety of services (i.e., emergency-financial, transportation, counseling, etc.); assists sworn personnel in gathering information at incident scene; follows up investigation with contact, in-person or by telephone, with victims for counseling/referral with appropriate agency.<br>
</li><li>
Operates vehicle to provide transportation for individuals (i.e., victims, witnesses, relatives; etc.) as needed (i.e., children as directed by Child Protective Services, crime victims/witnesses to hospital and Headquarters from crime scene, etc.); assists detectives with individuals participating in line-up screening, mug-shot viewing, and statements/testimonies; assists district officers with individuals involved in crisis intervention (i.e., child abuse, homeless family, rape victims, etc.).<br>
</li><li>
Reviews teletype reports and identifies individuals (i.e., witnesses, victims, relatives of victims, etc.) who need to be - contacted concerning their welfare and well-being; contacts persons by telephone; provides physical and/or psychological needs; directs individuals to appropriate agency for needed assistance (i.e., emergency food and shelter, counseling, crisis intervention, etc.).<br>
</li><li>
Provides counseling to individuals (victims, witnesses, relatives, etc.) as needed; provides referral to appropriate agency for needed services (i.e., counseling, food and shelter, emergency protection, etc.); provides crisis counseling and intervention as necessary (i.e., abused children and spouses, suicidal individuals, emergency health care, etc.); assists at scenes of major disasters (i.e., tornadoes, airline crashes, hotel fires, etc.)<br>
</li><li>
Prepares reports (detective supplements, case reports, interdepartments, receipt for emergency funds, etc.) relating to activities in accordance with General Orders and established procedures; observes and records events; checks reports for accuracy; submits to appropriate personnel; maintains personal notebook of activities.<br>
</li><li>
Receives telephone requests and inquiries concerning available services and assistance; interviews individuals and determines specific needs; directs and describes method/procedure to attain needed service; provides information to individuals, programs, and agencies as needed to coordinate effort to satisfy determined needs; maintains contact with individuals and program representatives to ensure service completion and continued well-being.<br>
</li><li>
Assists supervisor(s) in gathering and compiling statistical data reference Victim Assistance Unit; researches records and conducts inquiries into programs/agencies related to Victim Assistance Unit (i.e., welfare department, mental health clinics, hospitals, etc.).<br>
</li><li>
Attends community organization meetings throughout city to present information concerning victimization and available resources; discusses issues and concerns; delivers speeches on requested topics (i.e., prevention of victimization, rape relief, spouse abuse, etc.).<br>
</li><li>
Provides monetary assistance on emergency basis to individuals, such as, destitute families, stranded travelers and victims of violent crimes; arranges funds from either Coffee Can Fund or Ruthann Popcheff Memorial fund; obtains approval from supervisor when necessary; completes appropriate recording of action taken and distributes as needed.<br>
</li><li>
Maintains liaison with other Departmental personnel; assists field officers with familiarization of victim assistance issues, problems, and concerns; provides officers with information concerning types of available services offered by the Victim Assistance Unit; acts as liaison between department and civilians, crime victims, social workers, etc.<br>
</li><li>
Testifies in court; prepares for testimony, reviewing reports and notes; meets with officers, victims, witnesses, detectives, representatives from Prosecutor's Office to review case; appears in court per General Orders; presents testimony in accordance with 'Departmental policy.<br>
</li><li>
Assists in coordination of special projects (i.e., Victim Rights Week, Indiana Crime Victims Conference. etc.); completes telephone and personal contacts as directed by supervisor; assists in set up of displays or exhibits; participates in special projects as needed.<br>
</li><li>
Attends training sessions to obtain information and maintain compliance with Departmental standards.<br>
</li><li>
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<div><p>Associate's Degree in Psychology, Social Work, Criminal Justice or other related area and one year of related work experience. One year of directly related work experience may be substituted for each year of formal education. Must possess a valid Indiana driver's license. Knowledge of interviewing and counseling practices and procedures, ability to handle sensitive public contacts, and strict confidentiality are required. Working weekends and holidays is required, as well as being on-call. Must be able to pass pre-employment screening (background investigation, drug screen). Position requires submission to random drug tests. Must be able to obtain and maintain special police powers.<br>
Position requires knowledge of Civilian Employee Administrative Policies and Procedures manual; Indianapolis Metropolitan Police General Orders pertaining to victim assistance; functions of public, private and City/County agencies, including criminal justice system; family crisis intervention; and community relations. Requires knowledge of city geography, police radio procedures, and police report writing. Must be able to handle sensitive/hostile public contacts, and communicate effectively, both orally and in writing, and deliver oral presentations. Must be able to operate vehicle under normal conditions and provide effective courtroom testimony.</p></div>
<div><h2 class="jobSectionHeader"><b>Independent Judgment</b></h2></div>
<div><p>Established policies and procedures control most actions. Independent judgment is utilized when there are no available policies and procedures. Substantial independent judgment is important and is utilized when making referrals based on the needs expressed by victims; the incumbent is expected to exercise initiative, creativity and independent problem solving skills. Errors in judgment may cause inconsistencies or inconveniences, as well as failure to provide necessary resources and support to victims. Tact, diplomacy, and discretion are required when dealing with DPS employees, the general public and victims. Failure to handle contacts in professional and courteous manner will negatively affect the department's community relations efforts. Position requires a high degree of confidentiality.</p></div></div></div>

IMPD Victim Assistance Counselor