Abrar Admin

Cloudsmith

<div><p><b>TL;DR: We&rsquo;re looking for a hands-on IT Operations Engineer to help build secure, scalable internal IT at Cloudsmith. The ideal person is an operator-builder. You should be comfortable running day-to-day operations, improving the systems that support them, and making internal IT easier, safer, and more reliable for a remote-first company.</b></p><h2 class="jobSectionHeader"><b>
About Cloudsmith</b></h2><p>
Cloudsmith is building the operating system for the modern software supply chain.</p><p>
We run a global, fully managed, multi-tenant SaaS platform that helps organizations, from startups to the Fortune 500, secure, govern, and distribute software artifacts at scale.</p><p>
Worldwide, our customers use Cloudsmith as a critical infrastructure control plane for CI/CD, developer workflows, security controls, compliance, and software distribution, supporting 30+ formats and ecosystems across languages, containers, and operating systems.</p><p>
We recently raised our Series C to accelerate Cloudsmith 2.0: deeper artifact intelligence, stronger policy and provenance, faster package-aware delivery, and infrastructure built for engineering teams, as well as the modern AI-driven software factory.</p><p>
By developers, for developers: we care about craft, architecture, and enterprise scale.</p><h2 class="jobSectionHeader"><b>
The Role</b></h2><p>
As an IT Operations Engineer, reporting into Security, you&rsquo;ll work closely with the IT Manager and share responsibility for internal IT operations with the Operations team.</p><p>
You&rsquo;ll help run and improve the systems that keep the company working: identity, access, devices, SaaS tools, collaboration platforms, procurement, provisioning, patching, support workflows, and audit evidence.</p><p>
You should be able to resolve operational issues, automate repetitive work, improve service quality, and build secure-by-default IT processes that scale. You&rsquo;ll also provide occasional hands-on IT support, usually as backup, for escalations, or for event and onboarding cover.</p><p>
Security matters here, but this is not a pure security role. Your job is to make corporate IT work well, safely, and predictably for a remote-first Series C company.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><ul><li><p>
Manage and improve core corporate IT systems, including identity, device management, collaboration tooling, service desk workflows, and SaaS administration.</p></li><li><p>
Own and automate Joiner-Mover-Leaver processes across access, identity, devices, asset provisioning, and software licensing.</p></li><li><p>
Support secure endpoint management through MDM, encryption, patching, device posture, remote lock/wipe, and lifecycle controls in the Apple ecosystem.</p></li><li><p>
Maintain access controls, role-based access models, access reviews, least-privilege practices, and evidence trails.</p></li><li><p>
Support procurement, provisioning, asset tracking, hardware lifecycle, software lifecycle, licensing, renewals, and vendor coordination.</p></li><li><p>
Provide backup and escalation support for HQ/on-site IT where needed, including onboarding, events, working sessions, device readiness, meeting-room equipment, peripherals, stock readiness, and basic networking coordination.</p></li><li><p>
Build automation, self-service workflows, runbooks, and knowledge base content that reduce manual support load.</p></li><li><p>
Support IT service delivery for a globally distributed, remote-first workforce, including issue triage, escalation, root cause follow-up, and service improvement.</p></li><li><p>
Contribute to IT disaster recovery, business continuity, and operational readiness planning with Security and Operations.</p></li><li><p>
Support technical control work and evidence collection for SOC 2, ISO 27001, EU CRA, and other related compliance frameworks.</p></li><li><p>
Track useful IT metrics such as request volume, SLA adherence, provisioning time, patch coverage, access reviews, self-service adoption, and employee satisfaction.</p></li></ul><h2 class="jobSectionHeader"><b>
Required Experience, Qualities &amp; Skills</b></h2><p></p><h4 class="jobSectionHeader"><b>
Operational Depth</b></h4><ul><li><p>
Around 2 to 3+ years of IT operations experience in a modern SaaS, technology, or remote-first environment.</p></li><li><p>
Strong hands-on experience with endpoint management, device lifecycle, MDM, patching, encryption, and secure device posture.</p></li><li><p>
Experience administering identity and access systems, SaaS tooling, collaboration platforms, service desk workflows, and access review processes.</p></li><li><p>
Practical understanding of Joiner-Mover-Leaver workflows, least privilege, role-based access, audit evidence, vendor access, and secure onboarding/offboarding.</p></li><li><p>
Comfortable with automation and scripting. You should look for ways to reduce repetitive manual work and make IT processes more reliable.</p></li><li><p>
Good judgment around operational risk, employee experience, security controls, cost, and supportability.</p></li><li><p>
Clear communication and documentation habits. Your runbooks, policies, support notes, and process changes should help others move faster.</p></li><li><p>
Comfortable covering hands-on IT support when needed, while primarily focusing on scalable IT operations, automation, secure tooling, docs, and service improvement.</p></li></ul><h4 class="jobSectionHeader"><b>
Tooling Experience</b></h4><ul><li><p>
We don&rsquo;t expect you to have used every tool we use, but experience is useful:</p></li><li><p>
Okta, Entra, or a similar identity provider.</p></li><li><p>
Jamf, Iru (formerly Kandji), Intune, or similar MDM/device management platform.</p></li><li><p>
Google Workspace, Slack, Atlassian, GitHub, and common SaaS administration.</p></li><li><p>
Service desk or ITSM tooling.</p></li><li><p>
Asset management, procurement, inventory, and licensing tools.</p></li><li><p>
AWS, networking, VPN, DNS, and basic cloud infrastructure concepts.</p></li><li><p>
Security and compliance tooling used for evidence collection, access reviews, device posture, and control monitoring.</p></li></ul><h4 class="jobSectionHeader"><b>
Bonus Points</b></h4><ul><li><p>
Experience building IT in a high-growth startup, pre-IPO, or public company.</p></li><li><p>
Experience operating IT in a remote-first, zero-trust, andor security-forward organization.</p></li><li><p>
Familiarity with SOC 2, ISO 27001, audits, due diligence, access logs, and controls.</p></li><li><p>
Experience with ITIL or lightweight IT service management practices.</p></li><li><p>
Experience with DevOps or engineering-adjacent workflows.</p></li><li><p>
Useful, not required: Certifications such as ITIL, CompTIA Security+, CISSP, or similar.</p></li></ul><h2 class="jobSectionHeader"><b>
Cultural Values We're Looking For</b></h2><ul><li><p>
Ops ownership: You stay close to the systems, processes, and people you support.</p></li><li><p>
Builder mindset: You reduce manual work, automating our processes where possible.</p></li><li><p>
Secure enablement: You make security through IT clear, usable, and low-friction.</p></li><li><p>
Service mindset: You care about the service experience, rather than just closing tickets.</p></li><li><p>
Calm execution: You stay calm when something is urgent, ambiguous, or annoying.</p></li><li><p>
Low ego collaboration: You make people&rsquo;s lives easier across the company.</p></li></ul><h2 class="jobSectionHeader"><b>
Impact &amp; Growth</b></h2><p>
This role helps mature the internal IT foundation behind Cloudsmith&rsquo;s growth.</p><p>
As Cloudsmith scales, internal systems need to become more automated, more secure, more measurable, and easier to operate. That means better provisioning, cleaner access, stronger device posture, clearer ownership, better documentation, and more reliable service delivery.</p><p>
As the function grows, you&rsquo;ll have the opportunity to shape the IT roadmap, improve our operational model, influence internal security standards, partner with other functions, and help define how modern IT supports a remote-first company at Series C and beyond.</p><h2 class="jobSectionHeader"><b>
Benefits, Location &amp; Work Environment</b></h2><p><b>
You must be based in the United Kingdom and have the right to work independently without requiring sponsorship. Candidates should be within practical commuting distance of Belfast.</b></p><h2 class="jobSectionHeader"><b>
Headlines</b></h2><ul><li><p>
A position based in or around Belfast, Northern Ireland.</p></li><li><p>
A competitive compensation package, including equity.</p></li><li><p>
With comprehensive health, dental, and vision insurance.</p></li><li><p>
Plus, generous annual leave and flexible working policies to suit your lifestyle.</p></li><li><p>
Including a professional development budget for conferences and training.</p></li><li><p>
In a dynamic, innovative, trust-centric, and supportive work environment.</p></li><li><p>
Belfast HQ, used for working sessions, planning, all-hands, and team events.</p></li><li><p>
Opportunity to help shape a fast-growing company building critical infrastructure.</p></li><li><p>
Regular presence at HQ is required for occasional on-site IT support, company events, team meetings, and planning</p></li></ul><h1 class="jobSectionHeader"><b>
Health and Wellness</b></h1><p>
We care about the health and wellness of our people and their families. Sustainable pace matters. We offer generous annual leave, health and wellbeing benefits, and flexible family-friendly working policies.</p><h2 class="jobSectionHeader"><b>
Personal Growth</b></h2><p>
You will have room to grow alongside strong colleagues. We support professional development through budgets for equipment, training, books, conferences, travel, and certifications.</p><h2 class="jobSectionHeader"><b>
Facilities</b></h2><p>
Cloudsmith is headquartered in Belfast, Northern Ireland, with fully equipped office space for working sessions, planning, meetups, and team activities. We rely on Slack, Google Docs, Linear, and other tools to collaborate across locations.</p><h2 class="jobSectionHeader"><b>
About Equal Opportunity</b></h2><p>
Cloudsmith is an equal-opportunity employer, proud to nurture a diverse workplace that welcomes applications from individuals of all races, genders, and ethnicities. We do not discriminate based on age, religion, sexual orientation, citizenship status, military service, or health conditions. We will not tolerate discrimination of any kind.</p></div><p></p>

IT Operations Engineer

<div><div><div><p><b>TL;DR: We're seeking an ambitious Talent Coordinator to help us attract, engage, and hire exceptional people while delivering an outstanding candidate experience and building our internal talent capability.</b></p>
<h2 class="jobSectionHeader"><b>About Cloudsmith</b></h2>
<p>Cloudsmith is the world&rsquo;s most powerful artifact management platform. Software organizations of all sizes rely on Cloudsmith to control and secure their software supply chains. Cloudsmith allows customers to manage curated private repositories that proxy public open-source software registries. Developers use these repositories as their trusted source for build artifacts.</p>
<p>We support over 30 formats, including most popular languages, package managers, operating systems, and AI and container protocols. We&rsquo;re aimed at the enterprise, with built-in comprehensive security and advanced features for policy enforcement, integrations, and observability. Customers consider Cloudsmith to be critical infrastructure as a central part of their software build chain.</p>
<p>Cloudsmith is built by developers, for developers. We treasure the developer experience. The Tao of Cloudsmith expresses the values we live by every day. This is a special company, and now is a great time to join us.</p>
<h2 class="jobSectionHeader"><b>The Role</b></h2>
<p>This is a fantastic opportunity for someone at the start of their recruitment career to join a growing Talent Acquisition team and make a real impact from day one. As our Talent Coordinator, you will be the engine behind our hiring delivery, keeping pipelines moving, engaging candidates, and ensuring a smooth, high-quality experience for everyone who applies.</p>
<p>You'll report to and work closely with the Talent Acquisition Lead, taking ownership of sourcing, screening, and coordination across a wide range of roles. Over time, you'll help build our internal capability to source talent directly, reducing our dependency on agencies and growing your own skills and autonomy.</p>
<p>The Operations team works in person at Belfast HQ at least one day per week.</p>
<h2 class="jobSectionHeader"><b>Key Responsibilities</b></h2>
<p><b>Candidate Sourcing &amp; Pipeline Building</b></p>
<ul><li><p>Proactively source candidates through LinkedIn, job boards, CV databases, and other channels for a range of roles</p>
</li><li><p>Build and maintain talent pipelines for current and anticipated vacancies, keeping candidate records up to date in our ATS (Teamtailor)</p>
</li><li><p>Develop a working knowledge of our key hiring profiles so you can spot strong candidates quickly<br>
<br>
</p></li></ul><p><b>Application Management &amp; Screening</b></p>
<ul><li><p>Review and process incoming applications in the ATS on a daily basis, ensuring candidates receive a timely response</p>
</li><li><p>Conduct initial screening calls to assess suitability, motivation, and availability before progressing to hiring managers</p>
</li><li><p>Provide clear and constructive candidate briefings prior to interviews</p>
</li></ul><p><b>Scheduling &amp; Process Support</b></p>
<ul><li><p>Coordinate interview scheduling across candidates, hiring managers, and panel members, managing diaries efficiently</p>
</li><li><p>Own the logistics of the interview process: room bookings, video links, assessments, and any other pre-hire requirements</p>
</li><li><p>Send timely communications to candidates at each stage, maintaining a positive candidate experience throughout</p>
</li></ul><p><b>ATS Administration</b></p>
<ul><li><p>Maintain accurate candidate records and keep all job postings current and well-presented in the ATS</p>
</li><li><p>Ensure candidate stages, tags, and notes are consistently updated to support reporting and pipeline visibility</p>
</li><li><p>Support the Talent Acquisition Lead with automation setup, template maintenance, and onboarding new users to the platform</p>
</li></ul><p><b>Referral &amp; Offer Support</b></p>
<ul><li><p>Track and manage employee referral submissions, communicating with referring employees and referred candidates appropriately</p>
</li><li><p>Assist with the preparation of offer letters and starter paperwork under the guidance of the Talent Acquisition Lead</p>
</li><li><p>Support right-to-work checks and early onboarding coordination in line with compliance requirements</p>
</li></ul><p><b>Employer Brand &amp; Social Media</b></p>
<ul><li><p>Support the creation of content for LinkedIn and other channels that showcases the company's culture, roles, and people</p>
</li><li><p>Assist with careers page updates and help maintain a strong, consistent employer brand across all candidate touchpoints</p>
</li></ul><p><b>Required Experience, Qualities &amp; Skills</b></p>
<ul><li><p>0&ndash;2 years of experience in a recruitment, resourcing, HR, or people-facing role (agency or in-house)</p>
</li><li><p>A genuine interest in talent acquisition and building a career in People/TA</p>
</li><li><p>Someone who will champion the Cloudsmith culture and values with the ability to make a great first impression, every time</p>
</li><li><p>Strong interpersonal and communication skills - confident speaking with candidates and colleagues at all levels</p>
</li><li><p>Someone who will be able to explain what Cloudsmith is, what kind of product we make, who our customers are and what value customers get from our product, and confidently translate technical concepts into clear, compelling candidate conversations</p>
</li><li><p>Highly organised with the ability to calmly juggle multiple roles and priorities simultaneously</p>
</li><li><p>A proactive, self-starting attitude: you don't wait to be told what to do next</p>
</li><li><p>Comfortable using technology and keen to become an expert in our ATS and sourcing tools</p>
</li><li><p>Attention to detail in written communications, candidate records, and admin</p>
</li></ul><p><b>Nice to Have</b></p>
<ul><li><p>Experience using Teamtailor or a similar ATS</p>
</li><li><p>Familiarity with LinkedIn Recruiter or Boolean search techniques</p>
</li><li><p>Any exposure to employer brand, social media content, or events coordination</p>
</li><li><p>CIPD Level 3 (studying or completed) or equivalent</p>
</li></ul><p><b>What you'll Get</b></p>
<ul><li><p>A clear development path: this role is designed to grow with you</p>
</li><li><p>Close mentorship from the Talent Acquisition Lead</p>
</li><li><p>Exposure to all areas of the hiring lifecycle from day one</p>
</li><li><p>The opportunity to help build something you won't just be maintaining a process, you'll be shaping it.<br>
<br>
</p></li></ul><h2 class="jobSectionHeader"><b>Benefits, Location &amp; Work Environment</b></h2>
<p><b>Note: You must be based in Northern Ireland and have the right to work independently without requiring sponsorship.</b></p>
<h3 class="jobSectionHeader"><b>Headlines</b></h3>
<ul><li><p>A position based in Belfast, Northern Ireland.</p>
</li><li><p>A competitive compensation package, including equity.</p>
</li><li><p>With comprehensive health, dental, and vision insurance.</p>
</li><li><p>Plus, generous annual leave and flexible working policies to suit your lifestyle.</p>
</li><li><p>Including a professional development budget for conferences and training.</p>
</li><li><p>In a dynamic, innovative, trust-centric, and supportive work environment.</p>
</li><li><p>With the opportunity to shape a fast-growing Series C startup (and beyond).</p>
</li><li><p>Regular (monthly-ish) travel may be required for team meetings.</p>
</li><li><p>Regular (quarterly-ish) travel may also be required for events and customers.</p>
</li></ul><h3 class="jobSectionHeader"><b>Health and Wellness</b></h3>
<p>Regardless of your location, we deeply care about the health and wellness of our staff and their families; a sustainable pace is important to us. In addition to generous annual leave (PTO), we offer health and wellbeing benefits along with flexible family-friendly working policies.</p>
<h3 class="jobSectionHeader"><b>Personal Growth</b></h3>
<p>You will have an enormous opportunity to learn new skills alongside your colleagues, and your continued professional development is essential to us because it's important to you. We will support you with budgets for equipment, training, books, conferences, travel, and certifications. The more powerful you become, the better for all of us.</p>
<h3 class="jobSectionHeader"><b>Facilities</b></h3>
<p>Cloudsmith is headquartered in Belfast, Northern Ireland, with fully-equipped office space that&rsquo;s open 24x7. We use our H.Q. regularly for activities like working sessions, team planning, meets and greets, and sometimes other group activities (like games!). We also hold all-hands offsites in Belfast thrice yearly, with guest speakers and team activities. Many Cloudsmithers work remotely, so we rely on our online collaboration tools; Slack, Google Docs, Linear, and other popular collaboration tools are how we work.</p>
<h3 class="jobSectionHeader"><b>About Equal Opportunity</b></h3>
<p>Cloudsmith is an equal-opportunity employer proud to nurture a diverse workplace that welcomes applications from individuals of all races, genders, and ethnic groups. We do not discriminate on age, religion, sexual orientation, citizenship status, military service, or health conditions. We will not tolerate discrimination of any kind within our workforce.</p>
<h3 class="jobSectionHeader"><b>The Final Word</b></h3>
<p>We're looking for someone who can balance organisation with adaptability, has the drive to help build a world-class talent function, and is fearless in rolling up their sleeves when needed. We're critical infrastructure by developers, for developers, and are building the world's software supply chain platform and ecosystem. We want to hear from you if you're excited to build the teams and foundations that will power our growth, with a lasting impact on the software industry from today until IPO and beyond.</p><br>
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<div><div><div><div>Department</div>
<div>Operations
</div><div>Locations</div>
<div>Belfast, UK
</div><div>Employment type</div>
<div>Full-time</div>
<div>Remote Status</div>
<div>Remote First</div>
</div></div></div><p></p><div><div><div><div>Contact Naomi Dickson Recruitment Operations Specialist &ndash; Operations
</div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Colleagues</b></h2>
<p></p><div><div>Kerry Boden</div>
<div>Director of HR</div>
</div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>About Cloudsmith</b></h2>
<div><p>Cloudsmith is a fully managed solution for controlling, securing, and distributing everything that flows through your software supply chain, using the best of cloud-native artifact management. Operate at enterprise scale, reduce risk, and streamline builds. Cloudsmith just works, so your developers can, too.</p>
</div></div><div><div>Founded in 2016
</div><div>Co-workers 140+ (and growing!)</div></div></div></div></div><p></p>

Talent Coordinator

Join Cloudsmith and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cloudsmith

About Company

IT Operations Engineer

Talent Coordinator