Qureos Mentor

CNA Insurance

<div>You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
JOB DESCRIPTION:
CNA provides policyholders with a broad range of casualty solutions lines from small, guaranteed cost to large customized loss-sensitive primary &amp; excess casualty programs for multiple industry segments including Construction, Financial Institutions, Healthcare, Hospitality, Life Sciences, Manufacturing, Professional Services, Real Estate, and Technology. Coverages include:<ul><li>
Workers&rsquo; Compensation</li><li>
General Liability</li><li>
Auto Liability</li><li>
Auto Physical Damage</li><li>
Umbrella/Excess</li></ul>
This role is part of the Global Casualty Product team responsible for the governance and oversight of the global Workers&rsquo; Compensation portfolio. You will work closely with leaders across the enterprise to establish underwriting standards, guidelines, forms and filings, pricing strategy, reinsurance usage, underwriting authority standards and the audit process. The position will work with Legal, Claims, Risk Control and Actuarial to analyze trends to promote profitable growth.
The ideal candidate will have casualty underwriting or product experience, specifically Workers&rsquo; Compensation, with exposure to guaranteed cost and loss sensitive plans. Individuals should have strong coverage knowledge or ability to quickly gain knowledge in these lines as well as skill in assessing exposures to loss, loss analysis and pricing. You will be responsible for the overall management, analysis and monitoring of a book of business of the highest complexity. In conjunction with senior level management, you will work within the broadest limits of authority requiring the highest degree of technical complexity and coordination.
Essential Duties &amp; Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
1. Works with senior management approving underwriting language on the most complex underwriting risks employing advanced diagnostic and systematic analysis to assess acceptability.
2. Evaluation and approval of appropriate pricing of the most complex risks based on financial and competitive analysis in line with compliance requirements.
3. Participates with senior management in the development and implementation of underwriting guidelines, policy, and strategy.
4. Interprets corporate strategies and initiatives to tailor the company's approach.
5. Analyzes quality, quantity, and profitability of the product line.
6. Drives cross‑functional product development initiatives, managing priorities, timelines, and stakeholders to deliver high‑quality product outcomes.
7. Keeps current on state/territory issues and regulations, industry activity and trends where they may represent the company in industry trade groups.
8. Confident in freely shares knowledge and expertise with others, mentoring and guiding less experienced underwriters, and assisting in the development of underwriting training.
9. Responsible for special underwriting projects and presentations.
Reporting Relationship
AVP or above
Skills, Knowledge and Abilities
1. The highest level of technical and product specific expertise, underwriting skill and knowledge of insurance and underwriting principles, practices and procedures.
2. Excellent communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
3. Excellent analytical and problem-solving skills, with the ability to manage multiple projects.
4. Ability to deal with ambiguous situations and issues.
5. Creativity in resolving unique and challenging business problems.
6. Ability to achieve results by taking a proactive long-term view of business goals and objectives.
7. Advanced knowledge of Microsoft Office Suite and other business-related software.
8. Demonstrated leadership skills.
Education and Experience
1. Bachelor's degree or equivalent experience. Professional designations preferred.
2. Typically, a minimum ten years underwriting experience with proven track record of results.
#LI-MA1
#LI-Remote
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees &ndash; and their family members &ndash; achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA&rsquo;s benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.</div>

Underwriting Product Consulting Director-Global Product Team, Workers' Compensation

<div>You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
JOB DESCRIPTION:<div><div>
When you join the Cardinal, a CNA brand, National Accounts Property, Wholesale team as an Excess &amp; Surplus Underwriting Consultant, you are responsible for the overall management, business development, analysis and monitoring of a highly complex book of business. You will be recognized as a technical expert in underwriting ground-up monoline policies. Under general management direction, you will work within broad limits of authority on assignments requiring a high degree of technical complexity and coordination.</div><div>
This hybrid role will work 4 days per week in the market from our local offices in California, Arizona, Colorado, or Texas.</div><div>
Essential Duties &amp; Responsibilities 
Performs a combination of duties in accordance with departmental guidelines:</div><div><ul><li>
Works on highly complex underwriting risks employing diagnostic and systematic analysis to assess acceptability. Develop specialized endorsement language for highly complex risk.</li></ul></div><div><ul><li>
Determines appropriate pricing of complex risks for assigned book of business based on financial and competitive analysis in line with compliance requirements and with little oversight needed from superiors.</li></ul></div><div><ul><li>
Makes recommendations on underwriting policy and pricing strategy.</li></ul></div><div><ul><li>
Analyzes quality, quantity, and profitability of highly complex risks underwritten; prepares and presents reports to management.</li></ul></div><div><ul><li>
Markets products and services through agencies or through the brokerage community and makes field visits.</li></ul></div><div><ul><li>
Develops and maintains agency and/or broker relationships with large producers within the assigned territory to reach positive and profitable outcomes on complex, high-risk business.</li></ul></div><div><ul><li>
Keeps current on state/territory issues and regulations, industry activity and trends. May participate in industry trade groups.</li></ul></div><div><ul><li>
Mentors and guides less experienced underwriters and assists in the development of underwriting training.</li></ul></div><div><ul><li>
Utilizes advanced functionality in relevant CNA systems to perform day-to-day activities.</li></ul></div><div><ul><li>
Responsible for special underwriting projects and presentations.</li></ul></div><div> 
Reporting Relationship 
Manager or above</div><div>
Skills, Knowledge and Abilities 
1. Advanced technical expertise, underwriting skill and high level of knowledge of insurance and underwriting principles, practices and procedures. 
2. Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners. 
3. Advanced analytical and problem-solving skills, with the ability to manage and prioritize multiple projects. 
4. Ability to deal with ambiguous situations and issues. 
5. Creativity in resolving unique and challenging business problems. 
6. Knowledge of Microsoft Office Suite and other business-related software. 
7. Demonstrated leadership skills.</div><div>
Education and Experience 
1. Bachelor's degree or equivalent experience. Professional designations preferred.</div></div><div>
2. Typically, a minimum eight years underwriting experience.</div><div> 
As determined by CNA and depending on the applicant&rsquo;s experience and/or qualifications, candidates may be hired into one of three Underwriter positions: Underwriting Specialist, Underwriting Consultant, or Underwriting Consulting Director. Typically, 3-10+ years of related experience.</div><div> 
#LI-MA1</div><div>
#LI-Hybrid</div>
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees &ndash; and their family members &ndash; achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA&rsquo;s benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.</div>

Underwriting Consultant, Natioanl Accounts Property, Wholesale

<div>You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
This individual contributor position works under general direction, and within broad authority limits, to manage commercial claims with high complexity and exposure for a specialized line of business. Responsibilities include the coordination of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. Position requires regular communication with customers and insureds and may have regional, industry segment or company-wide scope of responsibility.
JOB DESCRIPTION:
Essential Duties &amp; Responsibilities
Performs a combination of duties in accordance with departmental guidelines:<ul><li>
Manages an inventory of highly complex commercial claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.
</li><li>Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information.</li><li>
Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols.</li><li>
Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.</li><li>
Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.</li><li>
Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner.</li><li>
Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation.</li><li>
Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely.</li><li>
Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management.</li><li>
Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.</li><li>
Mentors, guides, develops and delivers training to less experienced Claim Professionals.</li></ul>
May perform additional duties as assigned.
Reporting Relationship
Typically Director or above 
 
Skills, Knowledge &amp; Abilities<ul><li>
Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.</li><li>
Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly.</li><li>
Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.
</li><li>Strong work ethic, with demonstrated time management and organizational skills.</li><li>
Ability to work in a fast-paced environment at high levels of productivity.</li><li>
Demonstrated ability to negotiate complex settlements.</li><li>
Experience interpreting complex commercial insurance policies and coverage.</li><li>
Ability to manage multiple and shifting priorities in a fast-paced and challenging environment.</li><li>
Knowledge of Microsoft Office Suite and ability to learn business-related software.</li><li>
Demonstrated ability to value diverse opinions and ideas.</li></ul>
Education &amp; Experience<ul><li>
Bachelor's Degree or equivalent experience Typically a minimum six years of relevant experience, preferably in claim handling Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable Prior negotiation experience Professional designations preferred (e.g. CPCU)</li></ul>
#LI-KC2
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees &ndash; and their family members &ndash; achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA&rsquo;s benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.</div>

Complex Claims Consultant, Healthcare

<div>You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
The Digital Marketing &amp; External Communications Manager is responsible for leading the execution of digital marketing and external communications programs that support enterprise and business-unit objectives. This role translates strategy into disciplined, high-quality delivery across paid, owned and earned channels (i.e. media relations, awards and recognition programs), ensuring alignment with enterprise standards, brand voice, and performance expectations, and will have accountability for strategy execution and performance outcomes 
 
This position serves as a senior individual contributor and manager of agency partners, working closely with marketing leadership, integrated content teams, and business stakeholders to deliver measurable outcomes in brand awareness, engagement, and demand generation.
JOB DESCRIPTION:
Essential Duties &amp; Responsibilities
Performs a combination of duties in accordance with departmental guidelines:<ul><li>
Lead planning and execution of CNA&rsquo;s digital marketing and external communications strategy, ensuring effective execution across enterprise and business unit initiatives.</li><li>
Manage CNA&rsquo;s social media programs, including paid, organic, and employee advocacy programs, to drive engagement and brand awareness. Ensure consistent brand expression while enabling business-unit specific activation.</li><li>
Execute and optimize paid search and display advertising programs across paid, owned, and earned channels to maximize ROI and business impact.</li><li>
Manage resources, including agencies and vendors, to ensure consistent execution, scalability and cost effectiveness.</li><li>
Advise Marketing leadership on digital reputation, external communications strategy, and emerging issues, including providing recommendations during high-visibility campaigns or reputational events.</li><li>
Establish and enforce enterprise-level SEO and GEO (generative engine optimization) standards and governance, partnering with IT, integrated content and business teams on best practices for content, technical optimization, and linking strategies.</li><li>
Lead CNA&rsquo;s paid search marketing efforts, including planning, execution, and optimization across platforms such as Google and Bing.</li><li>
Drive and continuously optimize CNA&rsquo;s display advertising capabilities to support brand-building initiatives.</li><li>
Advise and execute on CNA&rsquo;s media relations strategy to enhance brand reputation and visibility across key markets. Manage relationships with external PR agencies and media partners, ensuring consistent messaging and proactive engagement.</li><li>
Lead the execution of a comprehensive awards and recognition program to elevate CNA&rsquo;s industry presence and thought leadership. Work alongside leadership and agency partners to identify relevant award opportunities and manage submission processes in collaboration with internal stakeholders.</li><li>
Develop and manage external written communications, ensuring brand voice consistency and compliance with regulatory standards. Collaborate with internal subject matter experts and leadership to craft compelling narratives that reinforce CNA&rsquo;s market position.</li><li>
Set enterprise KPIs and measurement frameworks for digital marketing and communications, ensuring transparent reporting and accountability across teams and channels.</li></ul>
May perform additional duties as assigned.
Reporting Relationship
Typically reports to AVP or above.
Skills, Knowledge &amp; Abilities<ul><li>
Skilled in developing high-quality written content for digital channels, press releases, and external communications that reflect organizational voice and tone.</li><li>
Advanced level of understanding of search marketing best practices, digital campaign management, and search engine provided campaign management tools (Google Ads, etc.).</li><li>
Advanced understanding of social media best practices (paid, organic and employee advocacy), B2B applications, engagement metrics and campaign performance</li><li>
Experience using organic search diagnostic/monitoring tools (Google, Search Console, Webmaster Tools, SEMrush or similar).</li><li>
Hands on experience working with Marketo (or similar marketing automation tools), as well as an understanding of key automation features including scheduling, segmentation, cloning and success criteria.
</li><li>Experience and working knowledge of analytics and tag-management tools (Google Analytics, Google Tag Manager, Looker and Power BI).</li><li>
Strong organizational skills including the ability to prioritize, coordinate and manage multiple projects and project teams.</li><li>
Excellent interpersonal communication skills.</li><li>
Collaborative workstyle, while also comfortable taking leadership roles within project teams.</li></ul>
Education &amp; Experience<ul><li>
Bachelor&rsquo;s degree in Marketing, Advertising, Journalism, Media/PR, Digital Marketing, or related field/discipline or equivalent experience.</li><li>
Typically, a minimum of 7 years of experience in a digital marketing, external communications, journalism, or media/PR function, preferably in agency and/or corporate marketing settings.</li><li>
P&amp;C insurance experience required.</li><li>
Certifications/ credentials (one or more preferred): Google Ads Certified, Bing Ads Accredited, and/or Marketing Automation Certification (e.g. Marketo Certified Associate/Expert)</li></ul>
#LI-Hybrid
#LI-DM1
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees &ndash; and their family members &ndash; achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA&rsquo;s benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.</div>

Digital Marketing & External Communications Manager

Join CNA Insurance and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CNA Insurance

About Company

Underwriting Product Consulting Director-Global Product Team, Workers' Compensation

Underwriting Consultant, Natioanl Accounts Property, Wholesale

Complex Claims Consultant, Healthcare

Digital Marketing & External Communications Manager