Qureos Mentor

CNA Insurance

<div>You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
JOB DESCRIPTION:
When you join the National Accounts Property team as an Underwriting Consultant, you are responsible for the overall management, business development, analysis and monitoring of a highly complex book of business. You will be recognized as a technical expert in underwriting ground-up monoline policies. Under general management direction, you will work within broad limits of authority on assignments requiring a high degree of technical complexity and coordination.
Currently, this position is a hybrid role (4 days per week market facing) located in Columbus, OH where you will have the ability to grow your market presence throughout your assigned region.
Job Description
Essential Duties &amp; Responsibilities 
Performs a combination of duties in accordance with departmental guidelines: 
Works on highly complex underwriting risks employing diagnostic and systematic analysis to assess acceptability. Develops specialized endorsement language for highly complex risk. 
Determines appropriate pricing of complex risks for assigned book of business based on financial and competitive analysis in line with compliance requirements and with little oversight needed from superiors. 
Makes recommendations on underwriting policy and pricing strategy. 
Analyzes quality, quantity, and profitability of highly complex risks underwritten; prepares and presents reports to management. 
Markets products and services through agencies or through the brokerage community and makes field visits. 
Develops and maintains agency and/or broker relationships with large producers within the assigned territory to reach positive and profitable outcomes on complex, high-risk business. 
Keeps current on state/territory issues and regulations, industry activity and trends. May participate in industry trade groups. 
Mentors and guides less experienced underwriters and assist in the development of underwriting training. 
Utilizes advanced functionality in relevant CNA systems to perform day-to-day activities. 
Responsible for special underwriting projects and presentations.
Reporting Relationship 
Manager or above
Skills, Knowledge and Abilities 
1. Advanced technical expertise, underwriting skill and high level of knowledge of insurance and underwriting principles, practices and procedures. 
2. Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners. 
3. Advanced analytical and problem-solving skills, with the ability to manage and prioritize multiple projects. 
4. Ability to deal with ambiguous situations and issues. 
5. Creativity in resolving unique and challenging business problems. 
6. Knowledge of Microsoft Office Suite and other business-related software. 
7. Demonstrated leadership skills. 
Education and Experience 
1. Bachelor's degree or equivalent experience. Professional designations preferred.
2. Typically, a minimum of eight years&rsquo; underwriting experience.
As determined by CNA and depending on the applicant&rsquo;s experience and/or qualifications, candidates may be hired into one of two Underwriter positions: Underwriting Specialist or Underwriting Consultant. Typically, 3-10+ years of related experience.
#LI-MA1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees &ndash; and their family members &ndash; achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA&rsquo;s benefits, please visit cnabenefits.com. 
CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page. 
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com</div>

Underwriting Consultant, National Accounts Property

<div>You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Join the Claims Risk Management Information System (RMIS) &amp; Third Party Administrator (TPA) Data Services team within the Property &amp; Casualty Claims organization, composed of customer facing RMIS Consultants and data professionals. The RMIS Consultant role is focused on providing system and customer support.
 
 
Under technical direction, for assigned accounts manages the pricing, presentation, delivery, installation, training and support for on-line Risk Management Information Systems as well as loss reports, and other client service delivery. This position interacts with senior personnel of customers and the brokers of customers including Risk and Claim Managers, and Chief Financial officers. 
 
Ideal candidates are experienced in providing system support and have strong communication, customer service and problem solving skills.
 
 
This position enjoys a flexible, hybrid work schedule of 2 days per week in our Chicago, IL or Downers Grove, IL office.
JOB DESCRIPTION:
Essential Duties &amp; Responsibilities
Performs a combination of duties in accordance with departmental guidelines:<ul><li>
For assigned accounts identifies customer needs and opportunities for Risk Managment Information systems (RMIS) services and delivers innovative solutions.</li><li>
Prices renewal services using pricing model. Negotiates pricing as required services</li><li>
Documents and resolve service issues. Resolves complex problems.</li><li>
Acts as technical resource and may provide training to staff and others.</li><li>
Maintains an external focus as a contact for assigned accounts to resolve all post sale implementation and service issues.</li><li>
Manages customer inquiries and issues about products or services.</li><li>
Develops strong client relationships by providing quality service.</li><li>
Continuously learning new trends and developments within functional areas as well as insurance industry.</li></ul> 
Reporting Relationship 
Typically Manager or above
Skills, Knowledge and Abilities<ul><li>
Strong technical expertise and independent judgement to manage business relationships with customers and Claims, Underwriting, Billing and Risk Control business units.</li><li>
Insurance industry knowledge a plus, especially in the specialty area as it applies to business development and determining business opportunity.</li><li>
Strong knowledge of RMIS products and the complex features and capabilities.</li><li>
Excellent verbal and written communication skills with the ability to effectively interact with internal and external business partners.</li><li>
Strong problem solving and analytical skills.</li><li>
Results-oriented with the ability to implement tactical strategies.</li><li>
Knowledge of Microsoft Office Suite as well as other business-related software.</li></ul> 
Education and Experience<ul><li>
Bachelor's degree or equivalent.</li><li>
Typically a minimum four years related claims, system support or client relationship experience.</li></ul>
#LI-KP1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees &ndash; and their family members &ndash; achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA&rsquo;s benefits, please visit cnabenefits.com. 
CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page. 
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com</div>

Claims Risk Management Information System Consultant

<div>You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Job Summary 
 
The Senior Financial Analyst position is part of CNA&rsquo;s Investments &amp; Treasury Division. This division is responsible for managing the firm's bank relationships and cash management activities, as well as trade settlement, analysis, accounting and reporting for the firm's $40+ billion investment portfolio.
 
 
This role offers an opportunity to collaborate across the division and with various business units outside of Investments &amp; Treasury including our banking partners and portfolio managers to align strategic initiatives with daily activities.
JOB DESCRIPTION:
Essential Duties &amp; Responsibilities may include:<ul><li>
Assist with execution of the global short-term investment portfolio of approximately $1.2 billion.</li><li>
Partner with Cash Operations and long-term investment traders to perform cash forecasting and liquidity planning for the firm&rsquo;s $40+ billion investment portfolio.</li><li>
Opportunity to participate in investment operational activities including the application of third-party pricing.</li><li>
Manage tracking and execution of debt interest payments and participate in dividend planning.</li><li>
Participate in defining the issues and scope of assigned projects and assist with implementation of approach.</li><li>
Prepare and present interpretations of findings for leadership within Investments &amp; Treasury Division and broader corporate partners.</li><li>
Interact and collaborate with other departments to address business issues and meet organizational objectives.</li><li>
Participate in Sarbanes-Oxley reviews as needed. Complete audit requests, as required.</li></ul>
Reporting Relationship
Manager or Above
Skills, Knowledge &amp; Abilities<ul><li>
Excellent organization, planning and time management skills. Proven ability to manage competing priorities and execute deliverables in a timely fashion.</li><li>
Act like an owner by taking pride in your work and acting with a sense of urgency.</li><li>
Strong analytical skills able to solve problems creatively by using your imagination, valuing diverse ideas, embracing change, and making processes as efficient as possible.</li><li>
Ability to foster and maintain collaborative relationships with external and internal customers, peers, and management.</li><li>
Good verbal and written communication and presentation skills.</li><li>
Technical knowledge of banking processes, documentation, applications and controls is a plus.</li></ul>
Education &amp; Experience
<ul><li>Bachelor&rsquo;s Degree in finance, accounting, or related field</li><li>
Typically three to five years of related experience</li></ul>
#LI-MR1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees &ndash; and their family members &ndash; achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA&rsquo;s benefits, please visit cnabenefits.com. 
CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page. 
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com</div>

Senior Financial Analyst - Treasury Capital Markets

<div>You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Senior Data/AI Engineer is an individual contributor role responsible for designing, building, and modernizing production-grade data pipelines and data solutions across hybrid cloud and on-premise environments. The role applies expertise in AI-assisted development tools, strong engineering judgment, and modern data engineering practices to integrate structured, semi-structured, and unstructured data across complex enterprise ecosystems, leveraging both legacy platforms and cloud-native technologies to deliver scalable, secure, resilient, and high-quality solutions that improve speed to delivery, operational reliability, and business value.
JOB DESCRIPTION:
Essential Duties &amp; Responsibilities
Performs a combination of duties in accordance with departmental guidelines:<div><ul><li>
Serves as a key team member who delivers results and creates value for the CNA brand, customers, and internal stakeholders, while collaborating effectively with external and offshore resources as needed.</li></ul></div><div><ul><li>
Demonstrate hands-on experience using AI-assisted development tools to accelerate engineering tasks such as pipeline creation, code generation, testing, and troubleshooting</li></ul></div><div><ul><li>
Apply strong engineering judgment when working with AI-generated outputs, ensuring alignment with enterprise standards for quality, security, and data handling</li></ul></div><div><ul><li>
Design and build data pipelines that support multi-modal data, including structured, semi-structured, and unstructured sources (e.g., transactional data, documents, and external data feeds)</li></ul></div><div><ul><li>
Build and modernize data pipelines across hybrid environments (on-premise and cloud), incorporating automation, observability, and resiliency by design</li></ul></div><div><ul><li>
Designs, builds, and enhances large-scale data processing systems and data lakes on Google Cloud Platform, optimizing for computational and storage efficiency while applying strong expertise in data modeling and engineering best practices.</li></ul></div><div><ul><li>
Operate effectively in complex, multi-entity and multi-national system landscapes, integrating internal platforms and external data providers</li></ul></div><div><ul><li>
Bring familiarity with both legacy enterprise data tools (e.g., ETL/ELT platforms, relational databases) and modern cloud-native data and integration services</li></ul></div><div><ul><li>
This role is not focused on experimentation alone &mdash; it is focused on applying AI in a disciplined, production-grade engineering environment to drive measurable improvements in delivery speed, quality, and operational reliability</li></ul></div><div><ul><li>
May lead or sub-lead the design of complex physical data models, projects and cloud-based data lake constructs including SQL/NoSQL database systems.</li></ul></div><div><ul><li>
May lead or sub-lead the creation of integrated data views based on business or analytics requirements.</li></ul></div><div><ul><li>
May lead or sub-lead robust unit testing to ensure deliverables match the design and provide expertise to support subsequent release testing.</li></ul></div><div><ul><li>
Actively adheres to established quality and reliability standards, and ensures team adheres to the same quality and standards working in an Agile development environment.</li></ul></div><div><ul><li>
Research, identifies and implements process improvements that address complex technology gaps. Builds strong knowledge of technology enablers.</li></ul></div><div><ul><li>
May lead or sub-lead the design and building of data solutions and applications that enable reporting, analytics, data science, and data management.</li></ul></div><div><ul><li>
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Drives the evolution of CNA application development processes and standards.</li></ul></div> 
May perform additional duties as assigned.
Reporting Relationship
Typically Director or above
Skills, Knowledge &amp; Abilities<div><ul><li>
Strong knowledge of data architecture, relational and NoSQL database concepts, ETL/ELT patterns, dimensional modeling, metadata, and data quality frameworks for enterprise-scale data solutions.</li></ul></div><div><ul><li>
Strong experience designing and building scalable data integration and pipeline solutions with a focus on accuracy, observability, resiliency, performance optimization, and ease of consumption.</li></ul></div><div><ul><li>
Proficiency in Python and advanced SQL for large-scale, complex datasets, with hands-on experience using AI-assisted development tools to accelerate coding, testing, troubleshooting, and engineering productivity.</li></ul></div><div><ul><li>
Strong communication, collaboration, and stakeholder engagement skills, with the ability to apply sound engineering judgment and work effectively across highly matrixed, cross-functional, and global teams.</li></ul></div><div><ul><li>
Preferred experience building data and analytics solutions on Google Cloud Platform, including services such as BigQuery, Cloud Storage, Dataflow, Dataproc, Pub/Sub, and Cloud Composer, or equivalent cloud-native data technologies.</li></ul></div><div><ul><li>
Preferred experience in insurance and financial services, including familiarity with regulatory, risk, underwriting, claims, customer, and operational data domains.</li></ul></div><div><ul><li>
Experience with big data and distributed processing technologies, hybrid cloud and on-premise environments, and modern engineering practices including automation, testing, CI/CD, and secure data handling.</li></ul></div><div><ul><li>
Working knowledge of business intelligence, reporting, and analytics enablement tools, with an understanding of data governance, lineage, monitoring, and controls needed to support trusted, production-grade data products.
</li></ul></div><div>Education &amp; Experience</div><div><ul><li>
Bachelor&rsquo;s degree with Master&rsquo;s preferred in Computer Science, Information Technology, related discipline or equivalent work experience.</li></ul></div><div><ul><li>
Typically 5+ years of experience in data, analytics or application development.</li></ul></div><div><ul><li>
2+ years of coding proficiency in at least one programming language (Python, Java, SQL).</li></ul></div><div><ul><li>
Experience using Agile methods preferred.</li></ul></div><div><ul><li>
Applicable certifications preferred (GCP, Data Engineering).</li></ul>
#LI-KJ1 #LI-HYBRID</div>
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees &ndash; and their family members &ndash; achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA&rsquo;s benefits, please visit cnabenefits.com. 
CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page. 
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com</div>

Senior Data AI Engineer

<div>You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
This individual contributor position works under general direction, and within broad authority limits, to manage commercial claims with high complexity and exposure for a specialized line of business. Responsibilities include the coordination of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. Position requires regular communication with customers and insureds and may have regional, industry segment or company-wide scope of responsibility.
JOB DESCRIPTION:
Essential Duties &amp; Responsibilities
Performs a combination of duties in accordance with departmental guidelines:<ul><li>
Manages an inventory of highly complex commercial claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.
</li><li>Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information.</li><li>
Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols.</li><li>
Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.</li><li>
Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.</li><li>
Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner.</li><li>
Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation.</li><li>
Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely.</li><li>
Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management.</li><li>
Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.</li><li>
Mentors, guides, develops and delivers training to less experienced Claim Professionals.</li></ul>
May perform additional duties as assigned.
Reporting Relationship
Typically Director or above 
 
Skills, Knowledge &amp; Abilities<ul><li>
Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.</li><li>
Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly.</li><li>
Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.
</li><li>Strong work ethic, with demonstrated time management and organizational skills.</li><li>
Ability to work in a fast-paced environment at high levels of productivity.</li><li>
Demonstrated ability to negotiate complex settlements.</li><li>
Experience interpreting complex commercial insurance policies and coverage.</li><li>
Ability to manage multiple and shifting priorities in a fast-paced and challenging environment.</li><li>
Knowledge of Microsoft Office Suite and ability to learn business-related software.</li><li>
Demonstrated ability to value diverse opinions and ideas.</li></ul>
Education &amp; Experience<ul><li>
Bachelor's Degree or equivalent experience Typically a minimum six years of relevant experience, preferably in claim handling Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable Prior negotiation experience Professional designations preferred (e.g. CPCU)</li></ul>
#LI-KC2
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees &ndash; and their family members &ndash; achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA&rsquo;s benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.</div>

Complex Claims Consultant, Healthcare