Qureos Mentor

Concord Hospitality

<div>Front Desk &amp; Guest Care

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility &ndash; this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:
<ul>
<li>Assisting guests efficiently, courteously and professionally at all times.</li>
<li>Maintain a high level of service and hospitality.</li>
<li>Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.</li>
<li>Post guest charges, collect payments and follow all cash handling procedures as required by Concord.</li>
<li>Handle guest mail and messages with respect to privacy and professionalism.</li>
<li>Be knowledgeable of the hotel brand and various programs (travel programs, special offers).</li>
<li>Be a great communicator to various departments and management on guest comments and concerns.</li>
<li>Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.</li>
<li>Have full knowledge of hotel safety and emergency procedures.</li>
</ul>
Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training &amp; development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It&rsquo;s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. 


If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.</div>

Front Desk Clerk - Brand New Hyatt Place PM Shift

<div>We Are Hiring A Morning Hospitality Ambassador | Concierge &amp; Breakfast Attendant

Love serving others? Making someone smile? Great at giving restaurant and entertainment advice as well as directions in your area? The hotel concierge is an important role at any full-service hotel in providing the guest with the total &ldquo;Guest Experience.&rdquo; You are the go-to person the guest will come to for ideas on how to make their visit the most it can be&hellip;and you &ndash; armed with the knowledge of the area's best expected attractions &ndash; makes their stay memorable for years to come.

We are hiring a Concierge-Breakfast Attendant

Pay scale: $16-$17/hour.

Shift: 5:45am-12:00pm

We are looking for people that have a passion to serve others! Working at our morning breakfast means you are many times the first greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility &ndash; this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
 
 
Role Responsibilities: 
As a Breakfast Attendant you have the responsible to give our guests the best hospitality experience, they can have by: 
Maintaining a clean dining room, service area and food and beverage hallways* (depending on hotel design) 
Provide professional, competent, and prompt service with attention to guest needs. 
Arrive to work in uniform with a smile and &ldquo;Can-do&rdquo; attitude. 
Restock food and supplies as needed to ensure consistent service. 
Continuous cleaning of area to provide all guests the same experience regardless of their breakfast arrival. 
 
Be knowledgeable on the general area and engage in conversation with guests on plans for the day. Be a source of information on area needs such as grocery shopping, post office, highways and entertainment. 
Communicate to management any guest concerns that need to be addressed. 

Here are some reasons our associates like working for us: 
Benefits (Full Time Associates only): 
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training &amp; development and career advancement opportunities. 
 
Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It&rsquo;s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

 You take pride in your work, the hotel, and your employer to make sure we exceed our guests&rsquo; expectations. If this is you, we want you to contact us... Now! 
 
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.</div>

Join Our Upscale Hotel Team As A Morning Hospitality Ambassador | Concierge & Breakfast Attendant

Join Concord Hospitality and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Concord Hospitality

About Company

Front Desk Clerk - Brand New Hyatt Place PM Shift

Join Our Upscale Hotel Team As A Morning Hospitality Ambassador | Concierge & Breakfast Attendant