Qureos Mentor

Contentsquare

<div>
 Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.
 <br/>
 <br/>
 We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.
 <br/>
 <br/>
 Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.
 <br/>
 <br/>
 <em>
  Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.
  <br/>
  <br/>
 </em>
 In the Data Infrastructure team, we collect several billion events per day and query hundreds of terabytes in real time.
 <br/>
 <br/>
 We&rsquo;re currently hiring for two positions (mid-level and senior) to join our team of passionate and talented engineers, and help design and build the next generation of our data architecture, powering real-time insights at massive scale.
 <br/>
 <br/>
 Your daily work will consist of:
 <br/>
 <br/>
 <ul>
  <li>
   Leading large scale projects that involves complex systems with leading edge technologies
  </li>
  <li>
   Thinking of smart data formats and ways of exchanging it to serve the functionalities of the product, while minimizing the cost and increasing performanceIncrease the team's expertise by bringing in new ideas and mentoring other developers by using (but not limited to) some open source technologies such as Scala, Go, Kafka, and ClickHouse.
   <br/>
   <br/>
  </li>
 </ul>
 Why join ContentSquare's Data Engineering team?
 <br/>
 <br/>
 <ul>
  <li>
   You are looking for a variety of cool projects, which will redefine analytics and UX with big data
  </li>
  <li>
   You would like to challenge yourself developing distributed infrastructure with a real time and data-intensive environment.
  </li>
  <li>
   You are looking for an environment where you'll have the occasion to be a technical reference on your areas of expertise, all while taking responsibilities on strategical corporate axes and collaborating with your peers.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design efficient, data-intensive backend services to collect, process, and store petabytes of data, with a strong focus on performance, scalability, and system behavior under load.
  </li>
  <li>
   Challenge the status quo by redesigning and unifying multiple inherited data pipelines, driving the transition to a streamlined, harmonized data architecture.
  </li>
  <li>
   Investigate, debug, and optimize system behavior across CPU, memory, I/O, and concurrency dimensions as data volumes grow.
  </li>
  <li>
   Lead large-scale projects that involve complex systems and cutting-edge technologies, driving impactful changes across the organization.
  </li>
  <li>
   Develop innovative data formats and exchange mechanisms that optimize functionality while minimizing costs and maximizing performance.
  </li>
  <li>
   Share knowledge and increase the team's expertise by introducing new ideas and mentoring fellow engineers.
  </li>
  <li>
   Contribute to the continuous evolution of the primary data pipeline, addressing growing data volumes and functional requirements.
  </li>
  <li>
   Collaborate closely with cross-functional teams to ensure data solutions align with the organization's strategic goals.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Will Need To Succeed
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Whether you are a mid-level or senior engineer (4+ years of experience), you have strong fundamentals in computer science and software engineering (data structures, concurrency, memory management, and performance).
  </li>
  <li>
   You have worked with dynamic complex systems in a rich ecosystem with lots of integrations.
  </li>
  <li>
   You have hands-on experience tackling large-scale, high-volume systems, and understand the trade-offs required to make systems scale reliably.
  </li>
  <li>
   You care about production quality, including testing, monitoring, logging, and observability, and you understand why these are critical in data-intensive systems.
  </li>
  <li>
   You have experience with cloud providers such as AWS and Azure, with a comfort in writing infrastructure as code.
  </li>
  <li>
   You have strong communication skills, with the ability to collaborate effectively in a team environment on-site but also in async with people around the world.
  </li>
  <li>
   You have the ability to thrive in a flat team structure, actively contributing to solving technical challenges alongside peers.
  </li>
  <li>
   You are proactive, full of ideas, with a critical yet constructive attitude and a positive approach to bringing thoughtful input.
   <br/>
   <br/>
  </li>
 </ul>
 Nice to have:
 <br/>
 <br/>
 <ul>
  <li>
   Proficiency in Go and/or Scala
  </li>
  <li>
   Experience with ClickHouse and/or SingleStore
  </li>
  <li>
   Experience with Kubernetes
  </li>
  <li>
   Experience using Kafka
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why you should join Contentsquare
  <br/>
  <br/>
 </strong>
 We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.
 <br/>
 <br/>
 Here are a few we want to highlight:
 <br/>
 <br/>
 <ul>
  <li>
   Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
  </li>
  <li>
   Work flexibility: hybrid and remote work policies
  </li>
  <li>
   Generous paid time-off policy (every location is different)
  </li>
  <li>
   Immediate eligibility for birthing and non-birthing parental leave
  </li>
  <li>
   Wellbeing and Home Office allowances
  </li>
  <li>
   A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work
  </li>
  <li>
   Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success
  </li>
  <li>
   We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
  </li>
  <li>
   And more benefits tailored to each country
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
  <br/>
  <br/>
 </em>
 <em>
  Your personal data is used by Contentsquare for recruitment purposes only. Read our
 </em>
 <em>
  Job Candidate Privacy Notice
 </em>
 <em>
  to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal
 </em>
 <em>
  here
 </em>
 <em>
  .
  <br/>
  <br/>
 </em>
 <em>
  Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
 </em>
</div>


Senior Software Engineer (Streaming/Data-Intensive Systems)

<div><div>Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.</div><div></div><div><br>
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.</div><div></div><div><br>
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.</div><div></div><div><i><br>
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.</i></div><div></div><div><br>
In the Data Infrastructure team, we collect several billion events per day and query hundreds of terabytes in real time.</div><div>
We&rsquo;re currently hiring for two positions (mid-level and senior) to join our team of passionate and talented engineers, and help design and build the next generation of our data architecture, powering real-time insights at massive scale.</div><div>
Your daily work will consist of:</div><ul><li>Leading large scale projects that involves complex systems with leading edge technologies</li><li>Thinking of smart data formats and ways of exchanging it to serve the functionalities of the product, while minimizing the cost and increasing performanceIncrease the team's expertise by bringing in new ideas and mentoring other developers by using (but not limited to) some open source technologies such as Scala, Go, Kafka, and ClickHouse.</li></ul><div></div><div><br>
Why join ContentSquare's Data Engineering team?</div><ul><li>You are looking for a variety of cool projects, which will redefine analytics and UX with big data</li><li>You would like to challenge yourself developing distributed infrastructure with a real time and data-intensive environment.</li><li>You are looking for an environment where you'll have the occasion to be a technical reference on your areas of expertise, all while taking responsibilities on strategical corporate axes and collaborating with your peers.</li></ul>
<h3 class="jobSectionHeader"><b>What you will do</b></h3><ul><li>
Design efficient, data-intensive backend services to collect, process, and store petabytes of data, with a strong focus on performance, scalability, and system behavior under load.</li><li>
Challenge the status quo by redesigning and unifying multiple inherited data pipelines, driving the transition to a streamlined, harmonized data architecture.</li><li>
Investigate, debug, and optimize system behavior across CPU, memory, I/O, and concurrency dimensions as data volumes grow.</li><li>
Lead large-scale projects that involve complex systems and cutting-edge technologies, driving impactful changes across the organization.</li><li>
Develop innovative data formats and exchange mechanisms that optimize functionality while minimizing costs and maximizing performance.</li><li>
Share knowledge and increase the team's expertise by introducing new ideas and mentoring fellow engineers.</li><li>
Contribute to the continuous evolution of the primary data pipeline, addressing growing data volumes and functional requirements.</li><li>
Collaborate closely with cross-functional teams to ensure data solutions align with the organization's strategic goals.</li></ul><h3 class="jobSectionHeader"><b>
What you will need to succeed</b></h3><ul><li>
Whether you are a mid-level or senior engineer (4+ years of experience), you have strong fundamentals in computer science and software engineering (data structures, concurrency, memory management, and performance).</li><li>
You have worked with dynamic complex systems in a rich ecosystem with lots of integrations.</li><li>
You have hands-on experience tackling large-scale, high-volume systems, and understand the trade-offs required to make systems scale reliably.</li><li>
You care about production quality, including testing, monitoring, logging, and observability, and you understand why these are critical in data-intensive systems.</li><li>
You have experience with cloud providers such as AWS and Azure, with a comfort in writing infrastructure as code.</li><li>
You have strong communication skills, with the ability to collaborate effectively in a team environment on-site but also in async with people around the world.</li><li>
You have the ability to thrive in a flat team structure, actively contributing to solving technical challenges alongside peers.</li><li>
You are proactive, full of ideas, with a critical yet constructive attitude and a positive approach to bringing thoughtful input.</li></ul><div></div><div><br>
Nice to have:</div><ul><li>
Proficiency in Go and/or Scala</li><li>
Experience with ClickHouse and/or SingleStore</li><li>
Experience with Kubernetes</li><li>
Experience using Kafka</li></ul><div><b>
Why you should join Contentsquare</b></div><div>
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.</div><div></div><div><br>
Here are a few we want to highlight:</div><ul><li>Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year</li><li>Work flexibility: hybrid and remote work policies</li><li>Generous paid time-off policy (every location is different)</li><li>Immediate eligibility for birthing and non-birthing parental leave</li><li>Wellbeing and Home Office allowances</li><li>A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work</li><li>Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success</li><li>We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts</li><li>And more benefits tailored to each country</li></ul><div></div><div><i><br>
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.</i></div><div></div><div><i><br>
Your personal data is used by Contentsquare for recruitment purposes only. Read our </i><i>Job Candidate Privacy Notice</i><i> to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal </i><i>here</i><i>.</i></div><div></div><div><i><br>
Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.</i></div></div>

<div>
 Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.
 <br/>
 <br/>
 We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.
 <br/>
 <br/>
 Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.
 <br/>
 <br/>
 <em>
  Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.
  <br/>
  <br/>
 </em>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 This role requires a driven individual who can achieve and exceed targets while supporting our MENAT Sales function. Based in our Dubai office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.
 <br/>
 <br/>
 <strong>
  What you'll do:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Research target accounts and contacts to identify key decision-makers and understand business challenges
  </li>
  <li>
   Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts
  </li>
  <li>
   Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent
  </li>
  <li>
   Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context
  </li>
  <li>
   Consistently meet or exceed KPI and activity expectations
  </li>
  <li>
   Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated
  </li>
  <li>
   Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About you:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluent in English and Arabic (written and verbal communication)
  </li>
  <li>
   Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback
  </li>
  <li>
   Growth-minded - thinks strategically about business impact while driving personal success
  </li>
  <li>
   Proactive and resilient - takes initiative rather than waiting for direction
  </li>
  <li>
   Minimum 1 year successful sales/SDR track record
  </li>
  <li>
   Relevant experience in SaaS, Analytics, or CRM software solutions
  </li>
  <li>
   Competitive nature and drive to succeed (demonstrated through professional or personal achievements)
  </li>
  <li>
   Ability to work effectively in a hybrid environment with strong self-management skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why you should join Contentsquare
  <br/>
  <br/>
 </strong>
 We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.
 <br/>
 <br/>
 Here are a few we want to highlight:
 <br/>
 <br/>
 <ul>
  <li>
   Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
  </li>
  <li>
   Work flexibility: hybrid and remote work policies
  </li>
  <li>
   Generous paid time-off policy (every location is different)
  </li>
  <li>
   Immediate eligibility for birthing and non-birthing parental leave
  </li>
  <li>
   Wellbeing and Home Office allowances
  </li>
  <li>
   A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work
  </li>
  <li>
   Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success
  </li>
  <li>
   We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
  </li>
  <li>
   And more benefits tailored to each country
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
  <br/>
  <br/>
 </em>
 <em>
  Your personal data is used by Contentsquare for recruitment purposes only. Read our
 </em>
 <em>
  Job Candidate Privacy Notice
 </em>
 <em>
  to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal
 </em>
 <em>
  here
 </em>
 <em>
  .
  <br/>
  <br/>
 </em>
 <em>
  Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
 </em>
</div>


Sales Development Representative MENAT

<div><div>Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.</div><div></div><div><br>
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.</div><div></div><div><br>
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.</div><div></div><div><i><br>
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.</i></div><div></div><div><b><br>
About the job:</b></div><div>
Contentsquare&rsquo;s world-class support team is a major reason why companies choose us as the source of truth for all their customer data and why our customers love us so much! We&rsquo;re looking for an experienced <b>Senior Customer Support Engineer</b> to join our global team and support <b>enterprise clients across both Heap and Contentsquare.</b></div><div></div><div><br>
Our customers use Contentsquare to make important business decisions, and you'll be on the front line helping them by answering their emails, debugging complex technical issues, and devising strategies to help them get the most out of our product. You&rsquo;ll work closely with our Product, Engineering, and Customer Success teams to solve problems, advocate for our users, and continuously improve the support experience.</div><div></div><div><b><br>
What you&rsquo;ll do:</b></div><ul><li>Own and resolve <b>complex technical issues</b> involving data collection, implementation, session replay, masking logic, APIs, and third-party integrations.</li><li>Become more knowledgeable about analytics than anyone else. You will have complete context on our product and become an expert in the larger analytics space.</li><li>Collaborate cross-functionally with Product, Engineering, and Customer Success to drive client satisfaction and product improvement</li><li>Coach and mentor Support Engineers across the team &mdash; helping elevate technical depth and customer communication.</li><li>Partner with other senior engineers to lead incident response, major escalations, and drive resolution for critical issues.</li><li>Communicate technical concepts clearly. You will convey sound data principles to a wide-range of audiences: product managers, marketers, data scientists, engineers and C-level executives.</li><li>Advocate for the best customer experience. Internally, you&rsquo;ll serve as the voice of our customers when defining product requirements with engineers or helping marketers educate the world about analytics.</li><li>Most importantly, you&rsquo;re an empathetic person who is comfortable with ambiguity and is an incredibly fast learner. As a strategic advisor for our customers, you&rsquo;ll face novel situations and provide expertise every day.</li></ul><div></div><div><b><br>
What You&rsquo;ll Bring:</b></div><ul><li><b>3&ndash;5+ years of experience</b> in a technical support, solutions engineering, or customer-facing engineering role.</li><li>Strong technical background with <b>JavaScript, HTML/CSS, and </b><b>APIs</b>.</li><li>Proficient with <b>SQL</b> and debugging tools such as Chrome DevTools; familiarity with cloud services (AWS), logs, and monitoring tools (e.g., Datadog, Grafana) is a plus.</li><li>Proven experience supporting <b>enterprise clients</b> in a fast-paced, data-centric environment.</li><li>Ability to break down complex technical topics for diverse audiences (product managers, developers, marketers, execs).</li><li>Outstanding <b>written communication skills</b> &mdash; clear, concise, and human.A proactive mindset and strong ownership &mdash; you don&rsquo;t wait to be asked, you lean in.</li><li>This role is ideal for someone who loves solving tough problems, partnering with world-class teams, and being a force multiplier for both customers and colleagues</li></ul><div></div><div><b><br>
Bonus Points For:</b></div><ul><li>Familiarity with the <b>digital analytics</b> ecosystem or tag management systems.</li><li>Prior experience with <b>Heap</b>, <b>Contentsquare</b>, or similar behavioral analytics platforms.</li><li>Experience working with support platforms like <b>Zendesk</b>, JIRA, and internal debugging tools.</li><li>Understanding of <b>session replay</b>, masking logic, SDK, or custom event instrumentation.</li></ul>
<div><b>Why you should join Contentsquare</b></div><div>
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.</div><div></div><div><br>
Here are a few we want to highlight:</div><ul><li>Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year</li><li>Work flexibility: hybrid and remote work policies</li><li>Generous paid time-off policy (every location is different)</li><li>Immediate eligibility for birthing and non-birthing parental leave</li><li>Wellbeing and Home Office allowances</li><li>A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work</li><li>Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success</li><li>We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts</li><li>And more benefits tailored to each country</li></ul><div></div><div><i><br>
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.</i></div><div></div><div><i><br>
Your personal data is used by Contentsquare for recruitment purposes only. Read our </i><i>Job Candidate Privacy Notice</i><i> to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal </i><i>here</i><i>.</i></div><div></div><div><i><br>
Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.</i></div></div>

Senior Customer Support Engineer – Enterprise

<div>
 Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.
 <br/>
 <br/>
 We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.
 <br/>
 <br/>
 Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.
 <br/>
 <br/>
 <em>
  Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.
  <br/>
  <br/>
 </em>
 <strong>
  About the job:
  <br/>
  <br/>
 </strong>
 The mission of the Professional Services Operations team is to align Professional Services strategy to its execution. As a member of the team you will drive critical business insights for our teams while partnering with Proserve leaders to fundamentally improve how we execute. As an entrepreneurial, organized and analytical problem-solver, you will be responsible for optimizing business reporting, driving data quality, and participating in continuous improvement projects for the Proserve organization.
 <br/>
 <br/>
 <strong>
  What you&rsquo;ll do:
  <br/>
  <br/>
 </strong>
 <strong>
  Measurement and Reporting:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build reports and visualizations with Professional Services key metrics to help the team understand strategy effectiveness.
  </li>
  <li>
   Conduct deep dive analysis to identify drivers of Professional Services performance and generate insights for future changes.
  </li>
  <li>
   Quickly digest or develop new KPIs, ask the right questions, and effectively interpret and act on what it's telling you and what it's not telling you.
  </li>
  <li>
   Monitor Professional Services KPIs and explain deviations from the norm.
  </li>
  <li>
   Deliver sophisticated analyses to senior leadership that provide thoughtful evaluation of data.
  </li>
  <li>
   Partner with the Product, Revenue Operations, and Enterprise Analytics teams for building reporting methods.
  </li>
  <li>
   Proactively identify opportunities to automate reporting and data collection processes.
  </li>
  <li>
   Collaborate with internal Professional Services teams to gather benchmark data and other insights.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Data Analysis:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Use statistical tools and methods to analyze data from various sources.
  </li>
  <li>
   Automate analysis through insightful dashboards.
  </li>
  <li>
   Communicate findings to stakeholders in a clear and actionable manner.
  </li>
  <li>
   Continuously monitor data quality.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Need to Succeed:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3+ years in RevOps, Professional Services Ops, or Customer Success Ops focused on data analysis, reporting, and data visualization.
  </li>
  <li>
   Deep familiarity with SaaS contract terminology, forecasting, sales, and post‑sales processes.
  </li>
  <li>
   Fluent professional English with strong written and verbal communication.
  </li>
  <li>
   Experience working with Salesforce and Google Workspace.
  </li>
  <li>
   SQL expert with hands-on experience in ETL pipelines, relational databases, and data modeling (MAQL a plus)
  </li>
  <li>
   Proficiency with Tableau, and advanced Google Sheets/Looker Studio.
  </li>
  <li>
   Discipline in enforcing data quality rules, governance, and documentation best practices.
  </li>
  <li>
   Strong grasp of statistical analysis/modeling and the ability to translate data into actionable insights.
  </li>
  <li>
   Self‑starter with excellent organization, project/time management, attention to detail, and creative problem‑solving; thrives under tight deadlines and collaborates well in a global team.
  </li>
  <li>
   Proven ability to build automated dashboards/reporting, define new KPIs, and explain performance variance clearly.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why you should join Contentsquare
  <br/>
  <br/>
 </strong>
 We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.
 <br/>
 <br/>
 Here are a few we want to highlight:
 <br/>
 <br/>
 <ul>
  <li>
   Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
  </li>
  <li>
   Work flexibility: hybrid and remote work policies
  </li>
  <li>
   Generous paid time-off policy (every location is different)
  </li>
  <li>
   Immediate eligibility for birthing and non-birthing parental leave
  </li>
  <li>
   Wellbeing and Home Office allowances
  </li>
  <li>
   A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work
  </li>
  <li>
   Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success
  </li>
  <li>
   We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
  </li>
  <li>
   And more benefits tailored to each country
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
  <br/>
  <br/>
 </em>
 <em>
  Your personal data is used by Contentsquare for recruitment purposes only. Read our
 </em>
 <em>
  Job Candidate Privacy Notice
 </em>
 <em>
  to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal
 </em>
 <em>
  here
 </em>
 <em>
  .
  <br/>
  <br/>
 </em>
 <em>
  Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
 </em>
</div>


BI Analyst - Professional Services

Join Contentsquare and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Contentsquare

ABOUT_COMPANY

Senior Software Engineer (Streaming/Data-Intensive Systems)

Senior Software Engineer (Streaming/Data-Intensive Systems)

Sales Development Representative MENAT

Senior Customer Support Engineer – Enterprise

BI Analyst - Professional Services