Qureos Mentor

Contentsquare

<div><div>Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.</div><div></div><div><br>
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.</div><div></div><div><br>
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.</div><div></div><div><i><br>
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.</i></div><div></div><div><b><br>
About the job:</b></div><div>
This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.</div>
<h3 class="jobSectionHeader"><b>What you&rsquo;ll do:</b></h3><ul><li>
Research target accounts and contacts to identify key decision-makers and understand business challenges</li><li>
Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts</li><li>
Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent</li><li>
Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context</li><li>
Consistently meet or exceed KPI and activity expectations</li><li>
Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated</li><li>
Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions</li></ul><h3 class="jobSectionHeader"><b>
What you&rsquo;ll need to succeed:</b></h3><ul><li>
Fluent in English &amp; German (written and verbal communication)</li><li>
Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback</li><li>
Growth-minded - thinks strategically about business impact while driving personal success</li><li>
Proactive and resilient - takes initiative rather than waiting for direction</li><li>
Minimum 1 year successful sales/SDR track record</li><li>
Relevant experience in SaaS, Analytics, or CRM software solutions</li><li>
Competitive nature and drive to succeed (demonstrated through professional or personal achievements)</li><li>
Ability to work effectively in a hybrid environment with strong self-management skills</li></ul><div><b>
Why you should join Contentsquare</b></div><div>
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.</div><div></div><div><br>
Here are a few we want to highlight:</div><ul><li>Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year</li><li>Work flexibility: hybrid and remote work policies</li><li>Generous paid time-off policy (every location is different)</li><li>Lifestyle allowance</li><li>A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work</li><li>Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success</li><li>We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts</li><li>And more benefits tailored to each country</li></ul><div></div><div><i><br>
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.</i></div><div></div><div><i><br>
Your personal data is used by Contentsquare for recruitment purposes only. Read our </i><i>Job Candidate Privacy Notice</i><i> to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal </i><i>here</i><i>.</i></div><div></div><div><i><br>
Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.</i></div><div></div><div><i><br>
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our </i><i>Candidate Privacy Policy</i><i>.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Snr Sales Development Representative - German speaking

<div><div>Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.</div><div></div><div><br>
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.</div><div></div><div><br>
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.</div><div></div><div><i><br>
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.</i></div><div></div><div><b><br>
About the role:</b></div><div></div><div><br>
We&rsquo;re looking for a Sales Development Operations Manager to join our Growth Operations team and help scale and optimize our global SDR organization.</div><div></div><div><br>
You&rsquo;ll be the connection between Marketing, Sales, Partner and our Growth Operations team, ensuring SDRs have the tools, data, and processes they need to move fast and create pipeline efficiently. This is a highly cross-functional, hands-on role for someone who loves solving operational puzzles and enabling teams through automation and data.</div><div></div><div><br>
If you&rsquo;re excited by CRM systems, GTM tooling, and process design, and want to help shape the foundation of a fast-growing global sales development team, this is your opportunity.</div>
<h3 class="jobSectionHeader"><b>What you'll do:
</b></h3><ul><li>Own and optimize lead routing across Salesforce and Chili Piper to ensure global speed-to-lead SLAs are met.</li><li>
Help launch and improve our new AI tooling initiatives across the GTM space</li><li>
Partner with Information Services Development and Marketing Operations to continue to improve automating lead enrichment and improve data flow.</li><li>
Serve as the functional admin for key GTM tools: Salesforce, Chili Piper, Apollo, LinkedIn Sales Navigator, Clearbit, and Pocus.</li><li>
Provide day-to-day operational support in SDR help channels, identify recurring issues, and propose scalable fixes. Also, helping with enabling our new team members globally, ensuring smooth onboarding, documentation, and tool access</li><li>
Collaborate with Marketing Operations and SDR Managers to improve workflows, automate processes, and simplify the SDR tech stack.</li><li>
Work cross-functionally with other teams in Growth Operations - such as Partner and Marketing ops - to help make team initiatives successful.
</li></ul><h3 class="jobSectionHeader"><b>About you:
</b></h3><ul><li>3+ years of experience in Revenue, Sales, SDR, or Marketing Operations, ideally supporting SDR or BDR teams.</li><li>
Experience with GTM tools such as Chili Piper, Apollo, LinkedIn Sales Navigator, Outreach, Clearbit, Pocus, Partnerstack, Marketo or similar tools.</li><li>
Willingness to deep dive into AI tooling and workflow implementation (and experience implementing AI process and tooling solutions a plus)</li><li>
Strong working knowledge of Salesforce, including reporting, workflows, and lead management.</li><li>
Skilled in Google Sheets / Excel (formulas, pivots, data cleaning).</li></ul><h3 class="jobSectionHeader"><b>
Working hours:</b></h3><ul><li>
Monday to Friday</li><li>
10am-7pm two days a week, and 12pm-9pm three days a week. (preferred but flexible)</li></ul><div><b>
Why you should join Contentsquare</b></div><div>
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.</div><div></div><div><br>
Here are a few we want to highlight:</div><ul><li>Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year</li><li>Work flexibility: hybrid and remote work policies</li><li>Generous paid time-off policy (every location is different)</li><li>Lifestyle allowance</li><li>A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work</li><li>Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success</li><li>We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts</li><li>And more benefits tailored to each country</li></ul><div></div><div><i><br>
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.</i></div><div></div><div><i><br>
Your personal data is used by Contentsquare for recruitment purposes only. Read our </i><i>Job Candidate Privacy Notice</i><i> to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal </i><i>here</i><i>.</i></div><div></div><div><i><br>
Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.</i></div><div></div><div><i><br>
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our </i><i>Candidate Privacy Policy</i><i>.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Sales Development Operations Manager

<div><div>Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.</div><div></div><div><br>
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.</div><div></div><div><br>
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.</div><div></div><div><i><br>
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.</i></div><div></div><div><b><br>
About the role:</b></div><div></div><div><br>
We&rsquo;re hiring a Revenue Operations Manager, SDR Insights to strengthen the data, reporting, and operational foundation of our global SDR organization.</div><div></div><div><br>
You&rsquo;ll report to the Growth Operations Director and work closely with SDR Leadership, Finance, and RevOps to ensure SDR performance data is accurate, actionable, and aligned with business goals. This is a hands-on, analytical role for someone who loves building structure from ambiguity, connecting numbers to narrative, and helping leaders make smarter decisions through data.</div><div></div><div><br>
You&rsquo;ll help define how we measure success, forecast performance, and translate operational data into insights that drive predictable pipeline growth. As needed, you&rsquo;ll also support light GTM tooling administration&mdash;helping maintain the workflows and systems that power SDR efficiency.</div>
<h3 class="jobSectionHeader"><b>What you'll be doing:
</b></h3><ul><li><b>Data &amp; Performance Analytics:</b> Build and maintain SDR data models and metrics of record, partner with Finance and Marketing Ops on automated reporting, and deliver ongoing analysis of funnel performance, conversion trends, and SLA compliance.</li><li><b>
Reporting &amp; Dashboard Management:</b> Own and continuously improve SDR and lead dashboards and scorecards across Salesforce and Google Sheets, enabling clear visibility into productivity, conversion, and performance while supporting ad hoc and self-serve reporting needs.</li><li><b>
Operational Governance:</b> Ensure Salesforce data quality and integrity in partnership with Systems and RevOps through documentation, QA processes, and the rollout of standardized performance and data health frameworks aligned to SDR Ops goals.</li><li><b>
Business Partnering:</b> Act as the primary operational partner to SDR leadership, Marketing Ops, and Finance, translating performance data into actionable insights and contributing to quarterly business reviews on pipeline health, conversion, and ROI.</li><li><b>
Enablement &amp; Process Improvement:</b> Support SDR managers and reps in understanding and using performance data effectively, while collaborating across Ops teams to streamline processes, handoffs, reporting cadences, and funnel-wide dashboards.</li></ul><h3 class="jobSectionHeader"><b>
About you:</b></h3><ul><li>
3+ years of experience in Sales/Revenue/Marketing Operations, FP&amp;A, or another analytical, data-focused role.</li><li>
Strong proficiency in Salesforce reporting and Google Sheets/Excel; familiarity with BI tools such as Tableau or Power BI is preferred.</li><li>
Skilled at cleaning, structuring, and analyzing data; comfortable using formulas, pivots, and data transformations.</li><li>
Analytical storyteller &mdash; you can synthesize insights into concise, actionable takeaways for business stakeholders.</li><li>
Highly organized, detail-oriented, and responsive; you value accuracy and clarity in everything you deliver.</li><li>
Collaborative and curious, you enjoy working with cross-functional teams across time zones.</li><li>
Experience supporting SDR or BDR teams and familiarity with funnel metrics is a plus.</li><li>
Preferred: experience working with GTM tools (Salesforce, Apollo, Chili Piper, Outreach, etc.) and openness to supporting light admin tasks.</li></ul><h3 class="jobSectionHeader"><b>
Working hours:</b></h3><ul><li>
Monday to Friday
</li><li>10am-7pm two days a week, and 12pm-9pm three days a week. (preferred but flexible)</li></ul><div><b>
Why you should join Contentsquare</b></div><div>
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.</div><div></div><div><br>
Here are a few we want to highlight:</div><ul><li>Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year</li><li>Work flexibility: hybrid and remote work policies</li><li>Generous paid time-off policy (every location is different)</li><li>Lifestyle allowance</li><li>A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work</li><li>Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success</li><li>We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts</li><li>And more benefits tailored to each country</li></ul><div></div><div><i><br>
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.</i></div><div></div><div><i><br>
Your personal data is used by Contentsquare for recruitment purposes only. Read our </i><i>Job Candidate Privacy Notice</i><i> to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal </i><i>here</i><i>.</i></div><div></div><div><i><br>
Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.</i></div><div></div><div><i><br>
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our </i><i>Candidate Privacy Policy</i><i>.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Revenue Operations Manager, SDR Insights

<div><div>Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.</div><div></div><div><br>
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.</div><div></div><div><br>
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.</div><div></div><div><i><br>
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.</i></div><div></div><div><br>
Contentsquare&rsquo;s world-class support team is a major reason why companies choose us as the source of truth for all their customer data and why our customers love us so much! We&rsquo;re looking for a <b>Customer Support Engineer </b>to join our global team and support enterprise customers across both <b>Heap and Contentsquare</b>, with a focus on technical troubleshooting.</div><div></div><div><br>
Our customers use Contentsquare to make important business decisions, and you'll be on the front line helping them by answering their emails, debugging complex technical issues, and devising strategies to help them get the most out of our product. In this role, you&rsquo;ll work directly with customers to resolve technical questions, investigate data and implementation issues, and help them get the most value from our products. You&rsquo;ll collaborate closely with Engineering, Product, and Customer Success while continuing to deepen your technical skills in analytics, data collection, and web technologies.</div><div></div><div><br>
This role is ideal for someone who enjoys hands-on problem solving, learning complex systems, and growing into a highly skilled technical support engineer.</div><div></div><div><b><br>
What you&rsquo;ll do:</b></div><ul><li>Own and resolve complex technical issues involving data collection, implementation, session replay, masking logic, APIs, and third-party integrations.</li><li>Support customers via tickets and written communication, providing clear, accurate, and empathetic responses.</li><li>Debug issues using browser tools, logs, and internal debugging platforms.</li><li>Collaborate with Product, Engineering, and Customer Success to escalate issues and follow through on resolutions.</li><li>Document learnings, solutions, and known issues to improve team knowledge and efficiency.</li><li>Gradually take ownership of more complex cases as your expertise grows.</li><li>Learn the analytics ecosystem and develop strong product knowledge across Heap and Contentsquare.</li><li>Contribute ideas to improve processes, tooling, and the overall support experience.</li></ul><div></div><div><b><br>
What you&rsquo;ll bring:</b></div><ul><li>2+ years of experience in a technical support, customer-facing engineering, or solutions role.</li><li>Solid foundation in <b>JavaScript</b>, <b>HTML/CSS</b>, and basic web concepts.</li><li>Experience troubleshooting issues using tools like <b>Chrome DevTools</b>.</li><li>Familiarity with APIs and basic SQL concepts.</li><li>Strong written communication skills &mdash; clear, structured, and customer-friendly.</li><li>A proactive learning mindset: you&rsquo;re curious, adaptable, and comfortable asking questions.</li><li>Ability to collaborate across teams and follow through on investigations.</li><li>Empathy for customers and an interest in helping them succeed with data-driven products.</li></ul><div></div><div><b><br>
Bonus points for:</b></div><ul><li>Exposure to digital analytics, tag management systems, or data instrumentation.</li><li>Experience with support tools such as <b>Zendesk</b>, <b>JIRA</b>, or internal ticketing systems.</li><li>Familiarity with Heap, Contentsquare, or similar analytics platforms.</li><li>Understanding of session replay, masking logic, SDK, or custom event instrumentation.</li></ul>
<div><b>Why you should join Contentsquare</b></div><div>
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.</div><div></div><div><br>
Here are a few we want to highlight:</div><ul><li>Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year</li><li>Work flexibility: hybrid and remote work policies</li><li>Generous paid time-off policy (every location is different)</li><li>Lifestyle allowance</li><li>A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work</li><li>Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success</li><li>We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts</li><li>And more benefits tailored to each country</li></ul><div></div><div><i><br>
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.</i></div><div></div><div><i><br>
Your personal data is used by Contentsquare for recruitment purposes only. Read our </i><i>Job Candidate Privacy Notice</i><i> to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal </i><i>here</i><i>.</i></div><div></div><div><i><br>
Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.</i></div><div></div><div><i><br>
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our </i><i>Candidate Privacy Policy</i><i>.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Customer Support Engineer

<div><div>Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.</div><div></div><div><br>
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.</div><div></div><div><br>
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.</div><div></div><div><i><br>
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.</i></div><div></div><div><br>
Contentsquare is looking for a Technical Account Manager (TAM) to join our team in Cairo and help provide white-glove support for our marquee customers in the EMEA Region. Contentsquare&rsquo;s TAM&rsquo;s are technically skilled, love working with customers, well organized, detail oriented and creative thinkers. You will have the opportunity to interface with our marquee customers while working on challenging problems and managing complex projects.</div><div></div><div><br>
This position offers a great opportunity for an individual to grow their career within the growing global Customer Support team. If you're excited by the idea of being part of a rapidly growing web/app analytics company where you can grow your technical and soft skills, while working with some of the largest companies out there, we want to meet you!</div><div></div><div><b><br>
What you&rsquo;ll be doing:</b></div><ul><li>Working directly with a handful of marquee accounts, focusing on ensuring their ongoing success with our company</li><li>Hosting recurring meetings for your customers</li><li>Acting as an internal champion for your customers with all Contentsquare teams</li><li>Handling standard escalation management for your accounts</li><li>Acting as a product adoption expert for your customers, including running sessions for them to do light product education</li><li>Helping ensure your customers are following Contentsquare best practices</li><li>Scoping new Contentsquare projects for your customers</li><li>Performing project management for large Contentsquare projects your customers are working on</li><li>Contentsquare product administration and maintenance assistance</li><li>Providing Contentsquare platform configuration assistance</li><li>Triaging critical issues in conjunction with the Customer Support team</li><li>Creating and maintaining a customer &lsquo;account plan&rsquo;, including documentation on key areas of your customer&rsquo;s configuration and usage details</li><li>Creating and distributing regular reports to your customers</li></ul><div></div><div><b><br>
What you'll need to succeed:</b></div><ul><li>5+ years&rsquo; experience in providing customer facing support to Enterprise Accounts</li><li>Strong communication and interpersonal skills</li><li>Excellent written abilities and organizational skills</li><li>Experience working with a range of customers, from individual contributors to C-levels</li><li>You have experience with JavaScript, HTML, CSS</li><li>Bachelor's degree in computer science/Information technology or equivalent</li><li>Ability to work in a fast-paced startup SaaS environment</li><li>Strong desire to teach new customers about the platform</li><li>Experienced in working in a web-based company, SaaS environment a plus!</li><li>Experience in JIRA, Zendesk and Salesforce a plus!</li></ul>
<div><b>Why you should join Contentsquare</b></div><div>
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.</div><div></div><div><br>
Here are a few we want to highlight:</div><ul><li>Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year</li><li>Work flexibility: hybrid and remote work policies</li><li>Generous paid time-off policy (every location is different)</li><li>Lifestyle allowance</li><li>A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work</li><li>Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success</li><li>We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts</li><li>And more benefits tailored to each country</li></ul><div></div><div><i><br>
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.</i></div><div></div><div><i><br>
Your personal data is used by Contentsquare for recruitment purposes only. Read our </i><i>Job Candidate Privacy Notice</i><i> to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal </i><i>here</i><i>.</i></div><div></div><div><i><br>
Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.</i></div><div></div><div><i><br>
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our </i><i>Candidate Privacy Policy</i><i>.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Technical Account Manager

<div>
 Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.
 <br/>
 <br/>
 We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.
 <br/>
 <br/>
 Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.
 <br/>
 <br/>
 <em>
  Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.
  <br/>
  <br/>
 </em>
 <strong>
  About the job:
  <br/>
  <br/>
 </strong>
 This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.
 <br/>
 <br/>
 <strong>
  What you&rsquo;ll do:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Research target accounts and contacts to identify key decision-makers and understand business challenges
  </li>
  <li>
   Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts
  </li>
  <li>
   Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent
  </li>
  <li>
   Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context
  </li>
  <li>
   Consistently meet or exceed KPI and activity expectations
  </li>
  <li>
   Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated
  </li>
  <li>
   Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What you&rsquo;ll need to succeed:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluent in English (written and verbal communication)
  </li>
  <li>
   Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback
  </li>
  <li>
   Growth-minded - thinks strategically about business impact while driving personal success
  </li>
  <li>
   Proactive and resilient - takes initiative rather than waiting for direction
  </li>
  <li>
   Minimum 1 year successful sales/SDR track record
  </li>
  <li>
   Relevant experience in SaaS, Analytics, or CRM software solutions
  </li>
  <li>
   Competitive nature and drive to succeed (demonstrated through professional or personal achievements)
  </li>
  <li>
   Ability to work effectively in a hybrid environment with strong self-management skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why you should join Contentsquare
  <br/>
  <br/>
 </strong>
 We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.
 <br/>
 <br/>
 Here are a few we want to highlight:
 <br/>
 <br/>
 <ul>
  <li>
   Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
  </li>
  <li>
   Work flexibility: hybrid and remote work policies
  </li>
  <li>
   Generous paid time-off policy (every location is different)
  </li>
  <li>
   Lifestyle allowance
  </li>
  <li>
   A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work
  </li>
  <li>
   Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success
  </li>
  <li>
   We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
  </li>
  <li>
   And more benefits tailored to each country
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
  <br/>
  <br/>
 </em>
 <em>
  Your personal data is used by Contentsquare for recruitment purposes only. Read our
 </em>
 <em>
  Job Candidate Privacy Notice
 </em>
 <em>
  to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal
 </em>
 <em>
  here
 </em>
 <em>
  .
  <br/>
  <br/>
 </em>
 <em>
  Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
  <br/>
  <br/>
 </em>
 <em>
  Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our
 </em>
 <em>
  Candidate Privacy Policy
 </em>
 <em>
  .
  <br/>
  <br/>
 </em>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Senior Sales Development Representative - English speaking

<div>
 Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.
 <br/>
 <br/>
 We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.
 <br/>
 <br/>
 Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.
 <br/>
 <br/>
 <em>
  Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.
  <br/>
  <br/>
 </em>
 <strong>
  About the job:
  <br/>
  <br/>
 </strong>
 The mission of the Professional Services Operations team is to align Professional Services strategy to its execution. As a member of the team you will drive critical business insights for our teams while partnering with Proserve leaders to fundamentally improve how we execute. As an entrepreneurial, organized and analytical problem-solver, you will be responsible for optimizing business reporting, driving data quality, and participating in continuous improvement projects for the Proserve organization.
 <br/>
 <br/>
 <strong>
  What you&rsquo;ll do:
  <br/>
  <br/>
 </strong>
 <strong>
  Measurement and Reporting:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build reports and visualizations with Professional Services key metrics to help the team understand strategy effectiveness.
  </li>
  <li>
   Conduct deep dive analysis to identify drivers of Professional Services performance and generate insights for future changes.
  </li>
  <li>
   Quickly digest or develop new KPIs, ask the right questions, and effectively interpret and act on what it's telling you and what it's not telling you.
  </li>
  <li>
   Monitor Professional Services KPIs and explain deviations from the norm.
  </li>
  <li>
   Deliver sophisticated analyses to senior leadership that provide thoughtful evaluation of data.
  </li>
  <li>
   Partner with the Product, Revenue Operations, and Enterprise Analytics teams for building reporting methods.
  </li>
  <li>
   Proactively identify opportunities to automate reporting and data collection processes.
  </li>
  <li>
   Collaborate with internal Professional Services teams to gather benchmark data and other insights.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Data Analysis:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Use statistical tools and methods to analyze data from various sources.
  </li>
  <li>
   Automate analysis through insightful dashboards.
  </li>
  <li>
   Communicate findings to stakeholders in a clear and actionable manner.
  </li>
  <li>
   Continuously monitor data quality.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Need to Succeed:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3+ years in RevOps, Professional Services Ops, or Customer Success Ops focused on data analysis, reporting, and data visualization.
  </li>
  <li>
   Deep familiarity with SaaS contract terminology, forecasting, sales, and post‑sales processes.
  </li>
  <li>
   Fluent professional English with strong written and verbal communication.
  </li>
  <li>
   Experience working with Salesforce and Google Workspace.
  </li>
  <li>
   SQL expert with hands-on experience in ETL pipelines, relational databases, and data modeling (MAQL a plus)
  </li>
  <li>
   Proficiency with Tableau, and advanced Google Sheets/Looker Studio.
  </li>
  <li>
   Discipline in enforcing data quality rules, governance, and documentation best practices.
  </li>
  <li>
   Strong grasp of statistical analysis/modeling and the ability to translate data into actionable insights.
  </li>
  <li>
   Self‑starter with excellent organization, project/time management, attention to detail, and creative problem‑solving; thrives under tight deadlines and collaborates well in a global team.
  </li>
  <li>
   Proven ability to build automated dashboards/reporting, define new KPIs, and explain performance variance clearly.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why you should join Contentsquare
  <br/>
  <br/>
 </strong>
 We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.
 <br/>
 <br/>
 Here are a few we want to highlight:
 <br/>
 <br/>
 <ul>
  <li>
   Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
  </li>
  <li>
   Work flexibility: hybrid and remote work policies
  </li>
  <li>
   Generous paid time-off policy (every location is different)
  </li>
  <li>
   Lifestyle allowance
  </li>
  <li>
   A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work
  </li>
  <li>
   Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success
  </li>
  <li>
   We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
  </li>
  <li>
   And more benefits tailored to each country
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
  <br/>
  <br/>
 </em>
 <em>
  Your personal data is used by Contentsquare for recruitment purposes only. Read our
 </em>
 <em>
  Job Candidate Privacy Notice
 </em>
 <em>
  to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal
 </em>
 <em>
  here
 </em>
 <em>
  .
  <br/>
  <br/>
 </em>
 <em>
  Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
  <br/>
  <br/>
 </em>
 <em>
  Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our
 </em>
 <em>
  Candidate Privacy Policy
 </em>
 <em>
  .
  <br/>
  <br/>
 </em>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


BI Senior Analyst - Professional Services

Join Contentsquare and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.