Qureos Mentor

Cooper University Healthcare

<div><b>About us</b><br>
<br>
<br>
<p>At<b> </b><b>Cooper University Health Care</b>, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.</p><p>
Discover why Cooper University Health Care is the employer of choice in South Jersey.</p><b><br>
Short Description</b><p><br>
This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front-line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper&rsquo;s values to both customer and co-workers. Serves as patient&rsquo;s non-clinical navigator during discharge coordination.</p><p></p><div><br>
Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.<br>
</div><div></div><div>Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls.</div><div></div><div><br>
Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift.</div><div></div><div><br>
Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.</div><div></div><div><br>
Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling).</div><div></div><div><br>
Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls.</div><div><br>
</div><div>Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations.</div><div></div><div><br>
Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. May be asked to work at other Ambulatory offices based on volume.</div><div><br>
</div><p>Other duties as assigned by the manager.</p><b><br>
Experience Required</b><div><br>
Minimum one year of recent registration or billing experience working in a medical facility preferred.</div><div><br>
</div><div>Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.</div><div></div><div><br>
Epic experience preferred.</div><div><br>
</div><div>Excellent organizational, written/verbal communication and teamwork skills.</div><div><br>
</div><p>Demonstrated performance of excellent customer service skills.</p><b><br>
Education Requirements</b><p><br>
High School Diploma or equivalent required.</p><b><br>
Special Requirements</b><div><br>
Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.</div><div><br>
</div><div>Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.</div><div></div><p><br>
NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.</p></div>
<br>
Part Time
<br>
Day

PATIENT SERVICES REP

<div>About Us:
<div><b>
Cooper University Health Care</b> is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional, three urgent care facilities; Cape Regional Physicians Associates with primary care and specialty care providers delivering services in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional, the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.</div><div></div><div><b><br>
Cooper University Hospital Cape Regional is accredited by and received the Gold Seal of approval from The Joint Commission.</b></div><br>
<div></div>
Short Description:
<div>
The Patient Care Technician provides patient care under the supervision of a Registered Nurse (RN). Key responsibilities include observing and reporting patient condition changes, assisting with daily living activities (such as meals and bathing), recording vital signs, measuring fluid intake/output, collecting specimens, and transporting patients within the hospital. They also perform one-on-one monitoring with documentation, demonstrate computer skills, follow physician orders, and use the internal paging and patient call systems. Additional tasks are assigned as needed.</div>
Experience Required:
<div>
Previous Patient Care Technician or Nursing Assistant experience preferred.</div>
Education Requirements:
<div>
High School graduate or equivalent.</div>
License/Certification Requirements:
<div>
American Heart Association, (AHA) CPR (Basic Life Support) Certification required.</div>
Salary Min ($): USD $18.00 Salary Max ($): USD $23.78</div>

Patient Care Technician - Progressive Care Unit

<div><b>About us</b><br>
<br>
<br>
<div><b>Cooper University Health Care</b> is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional, three urgent care facilities; Cape Regional Physicians Associates with primary care and specialty care providers delivering services in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional, the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.</div><div></div><div><b><br>
Cooper University Hospital Cape Regional is accredited by and received the Gold Seal of approval from The Joint Commission.</b></div><div></div><b><br>
Short Description</b><div><br>
The Patient Care Technician provides patient care under the supervision of a Registered Nurse (RN). Key responsibilities include observing and reporting patient condition changes, assisting with daily living activities (such as meals and bathing), recording vital signs, measuring fluid intake/output, collecting specimens, and transporting patients within the hospital. They also perform one-on-one monitoring with documentation, demonstrate computer skills, follow physician orders, and use the internal paging and patient call systems. Additional tasks are assigned as needed.</div><b><br>
Experience Required</b><div><br>
Previous Patient Care Technician or Nursing Assistant experience preferred.</div><b><br>
Education Requirements</b><div><br>
High School graduate or equivalent.</div><b><br>
License/Certification Requirements</b><div><br>
American Heart Association, (AHA) CPR (Basic Life Support) Certification required.</div></div>
<br>
Part Time
<br>
Night

PATIENT CARE TECHNICIAN - PROGRESSIVE CARE UNIT

<div><b>About us</b><br>
<br>
<br>
<p>At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.<br>
Discover why Cooper University Health Care is the employer of choice in South Jersey.</p><b><br>
Short Description</b><p><br>
This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front-line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper&rsquo;s values to both customer and co-workers. Serves as patient&rsquo;s non-clinical navigator during discharge coordination.</p><p>
Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.
</p><p>Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls.</p><p>
Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift.</p><p>
Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.</p><p>
Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and workqueues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling).</p><p>
Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls.</p><p>
Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations.</p><p>
Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. May be asked to work at other Ambulatory offices based on volume.<br>
<br>
Other duties as assigned by the manager.</p><p></p><b><br>
Experience Required</b><p><br>
Minimum one year of recent registration or billing experience working in a medical facility preferred.</p><p>
Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.</p><p>
Epic experience preferred.</p><p>
Excellent organizational, written/verbal communication and teamwork skills.</p><p>
Demonstrated performance of excellent customer service skills.</p><b><br>
Education Requirements</b><p><br>
High School Diploma or equivalent required.</p></div>
<br>
Full Time
<br>
Day

Join Cooper University Healthcare and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cooper University Healthcare

About Company

PATIENT SERVICES REP

Patient Care Technician - Progressive Care Unit

PATIENT CARE TECHNICIAN - PROGRESSIVE CARE UNIT

PATIENT SERVICES REP