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Costello's Ace Hardware

WE OFFER GREAT BENEFITS:<ul><li>Generous SPIFF Plans</li><li>Generous employee discount programs</li><li>Major Medical, Dental, Vision Insurance, Short Term Disability &amp; Prescription Coverage for Eligible Employees</li><li>401(k) Plan</li><li>Company Contribution to Retirement Savings Plan</li><li>Paid Training</li><li>Flexible Work Schedule</li><li>Direct Deposit&mdash;paid weekly for hourly positions</li><li>Supplemental Insurance Policies: Disability, Life Insurance, Accident</li><li>Company Paid Life Insurance for Eligible Employees</li><li>Flexible Spending Account &ldquo;FSA&rdquo; for Eligible Employees</li><li>Dependent Care FSA for Eligible Employees</li><li>Generous Vacation Time for Eligible Employees</li><li>Personal Time for Eligible Employees</li><li>6 Paid Holidays for Eligible Employees</li></ul>We are looking for friendly, customer oriented, and enthusiastic people to join the Ace Hardware team! As a company, we are dedicated to delivering an amazing shopping experience to every customer, every time!Position SummaryA Retail Sales Associate is responsible for assisting customers throughout the buying process. Their duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register.Job Functions<ul><li>Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction</li><li>Greet every customer you make eye contact with, anywhere in the store</li><li>Answer customers&rsquo; questions and provide information on procedures and policies</li><li>Be at your workstation on time</li><li>Be &ldquo;customer ready&rdquo; whenever you are on the stage/sales floor</li><li>Maintain awareness of all promotions and advertisements</li><li>Recommend related items when appropriate and execute S.A.L.E.S. process</li><li>Keep your area of responsibility neat, clean, stocked and priced properly</li><li>Execute the daily operational, day-to-day goals and priorities assigned by store management</li><li>Assist in the training and development of peers</li><li>Actively participate in daily huddle meetings</li><li>Uphold merchandising and store cleanliness standards</li><li>Offer a carry-out if appropriate</li><li>Know the proper way to answer the telephone</li><li>Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.</li><li>Address all safety concerns immediately</li><li>Advise store management of any pricing errors</li><li>Advise store management anytime you say &quot;no&quot; to a customer</li><li>Take initiative to learn product knowledge</li><li>Take initiative to learn selling skills</li><li>Perform other tasks as asked by store management</li></ul>Sales Floor Duties<ul><li>Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders</li><li>Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys</li><li>Ensure all shipments are packed out in its proper home and all overstock is away</li><li>Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized</li></ul>Register Duties<ul><li>Ring each transaction accurately</li><li>Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed</li><li>Call for help when more than 3 customers are waiting</li><li>Keep busy around the registers when you are not ringing</li><li>Process merchandise returns as needed</li></ul>Physical RequirementsEssential Physical Ability Frequency RequirementWalking Frequent Flat surfaces from point to point Standing Constant All work performed on feet Sitting NoneStooping Frequent To pick up cartons at floor level Reaching Frequent To a height of 6 feetLifting Frequent Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortablyHand Dexterity Frequent Must be able to use at least one hand to operate register and complete paperwork.Pushing / Pulling Frequent Move hand jacks from place to place Carrying Frequent Up to 50 lbs., up to 10 feet, occasionally moreClimbing In-frequent Stairs in storage rooms; laddersVision Constant Read labels, recognize boxes, safety in working Hearing Constant Safety signalsJob Type: Part-timePay: $13.00 - $15.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul>Shift:<ul><li>4 hour shift</li><li>8 hour shift</li><li>Evening shift</li><li>Night shift</li></ul>Work Location: In person

Sales Associate/Cashier- Retail

Company Overview Costello's Ace Hardware is a family owned and operated chain of retail hardware stores dedicated to providing exceptional customer service across multiple locations. Our team is committed to delivering quality products and expert assistance to help our customers complete their projects efficiently and confidently.Overview We are seeking a dedicated Hearth Fireplace and Hot Tub Service Technician to join our team. In this role, you will be responsible for diagnosing, repairing, and maintaining fireplaces, hot tubs, and related equipment. Your expertise will ensure our customers enjoy safe, reliable, and efficient heating and relaxation solutions. This position offers an opportunity to apply your mechanical skills in a dynamic environment focused on customer satisfaction.Responsibilities<ul><li>Perform appliance repair, troubleshooting, and maintenance on fireplaces, hot tubs, and related systems using schematics and technical manuals.</li><li>Diagnose mechanical issues related to HVAC/R (Heating, Ventilation, Air Conditioning/Refrigeration) systems and execute effective repairs.</li><li>Conduct inspections to identify potential problems and recommend appropriate solutions for optimal equipment performance.</li><li>Install new appliances or upgrade existing systems following safety standards and manufacturer specifications.</li><li>Maintain detailed service records, including work performed, parts used, and recommendations for future maintenance.</li><li>Provide technical guidance to customers on proper operation and routine maintenance of their equipment.</li><li>Collaborate with team members to ensure timely service delivery and uphold safety protocols.</li></ul>Experience<ul><li>Proven experience as a service technician with a focus on appliance repair or HVAC/R systems.</li><li>Strong mechanical knowledge with the ability to interpret schematics and technical diagrams.</li><li>Experience in appliance repair, HVAC systems, refrigeration, or construction is highly desirable.</li><li>Demonstrated leadership skills with the ability to mentor junior technicians when needed.</li><li>Familiarity with equipment repair, maintenance procedures, and troubleshooting techniques.</li><li>Excellent problem-solving skills combined with attention to detail in diagnosing complex issues. If you are passionate about appliance repair and eager to deliver outstanding service in a supportive environment, we encourage you to apply today for this rewarding opportunity as a Hearth Fireplace and Hot Tub Service Technician.</li></ul>Pay: $45,000.00 - $55,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Fuel card</li><li>Health insurance</li><li>Life insurance</li><li>On-the-job training</li><li>Opportunities for advancement</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Hearth Fireplace and Hot Tub Service Technician

Join Costello's Ace Hardware and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Costello's Ace Hardware

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Sales Associate/Cashier- Retail

Hearth Fireplace and Hot Tub Service Technician