Qureos Mentor

Coury Hospitality

Why Work at Hotel Metro?
 At Hotel Metro, Autograph Collection, we redefine boutique luxury in downtown Milwaukee, blending historic charm with modern sophistication. Our modern Art Deco-inspired hotel features 63 stylish guest rooms, an inviting rooftop lounge, and a commitment to exceptional service and attention to detail. Curators at Hotel Metro thrive in an elegant, guest-focused environment, where hospitality meets personalized, memorable experiences.
 
DEPARTMENT: Food and Beverage
 REPORTS TO: Restaurant Manager
 STATUS: Non-Exempt
 
POSITION SUMMARY: 
If a station in the dining room is a symphony, the server is its conductor. Servers are responsible for leading and maintaining communication between the entire service team, while also being the primary presence at the table. Servers must be able to delegate and prioritize quickly and constantly. Servers take control and ownership of every guest’s experience. Servers have a high degree of emotional intelligence and deliver thoughtful, empathy-driven service as a result of this. They have a strong, confident presence at the table that is derived from their comprehensive food, wine and spirits knowledge.
 
RESPONSIBILITIES: 
<ul>
<li>Greets guests within 1 minute of being seated.</li>
<li>Leads guests through all aspects of the dining experience.</li>
<li>Provides gracious and professional food and beverage service in an efficient manner. Also responsible for answering questions, suggestively selling, and creating an upbeat atmosphere for guests.</li>
<li>Must be knowledgeable of the menu, brands, prices and options, as wells the restaurant’s promotions and specials.</li>
<li>Takes guest beverage and/or food orders and inputs orders accurately in the point-of-sale (POS) system.</li>
<li>Communicates all allergy and dietary restriction information clearly on tickets.</li>
<li>Retrieves and delivers food and beverage orders in a timely manner.</li>
<li>Replenishes beverages and ensure guest satisfaction throughout the meal service.</li>
<li>Serves alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.</li>
<li>Clears plates at the appropriate time and always asks for help in doing so when the clear can’t be completed by one person.</li>
<li>Responsible for crumbing the table whenever it is appropriate during the meal.</li>
<li>Makes certain the serving station is well-stocked at all times.</li>
<li>Presents the check and responsible for all transactions including receiving payment and accurately counting back change.</li>
<li>Keeps the table areas and bar clean, orderly and properly stocked. Clears and resets tables.</li>
<li>Gives every table a sincere thank you and farewell.</li>
<li>Responds graciously to guest service issues and reports the situation to Restaurant Management.</li>
<li>Conduct oneself in a professional manner with the awareness that all actions and communications are within guests’ view.</li>
<li>Maintains a sincere, positive, pleasant and enthusiastic attitude provides our customers with the highest quality care and service.</li>
<li>Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.</li>
</ul>
KNOWLEDGE, SKILLS AND ABILITIES: 
<ul>
<li>Ability to think and communicate clearly in high pressure situations.</li>
<li>Ability to move quickly and gracefully throughout the dining room.</li>
<li>Demonstrate basic math skills with excellent reading, writing and verbal communication skills.</li>
<li>Knowledgeable of the menu, ingredients and cooking techniques. Knowledgeable of drink recipes and pricing.</li>
<li>Ability to confidently make food and beverage pairing recommendations.</li>
<li>Ability to execute professional wine service.</li>
<li>Knowledgeable of pre-check register operation.</li>
<li>Knowledgeable of computer operations and ordering procedures.</li>
<li>Knowledgeable of basic sanitation.</li>
<li>Ability to effectively communicate effectively with customers, co-workers and supervisors.</li>
<li>Ability to maintain excellent attendance and punctuality.</li>
</ul>
EXPERIENCE: 
<ul>
<li>Previous bartending, serving and/or customer service experience.</li>
</ul>
PHYSICAL DEMANDS
 <ul>
<li>Ability to stand and exert fact paced mobility for periods of 4 hours or more with a high energy level</li>
<li>Abe able to lift 15-30 pounds, and exert fast-paced mobility between the dining room and kitchen for periods of up to 4 hours in length.</li>
</ul>
This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.

Server, Oggie's Restaurant, Hotel Metro

Why Work at The Loom Hotel?
 
At The Loom Hotel, Autograph Collection, we weave history, creativity, and hospitality together in Providence, Rhode Island. Inspired by the city's rich textile heritage, our boutique hotel offers thoughtful design, elegant accommodations, and a vibrant social scene. Curatorsat The Loom enjoy working in a dynamic, guest-centric atmosphere, where local culture and luxury hospitality come together seamlessly.
 
DEPARTMENT: Banquets
 REPORTS TO: Banquet Captain
 
RESPONSIBILITIES: 
<ul>
<li>Read BEO and know how to complete a set-up.</li>
<li>Set tables in assigned area correctly and uniformly.</li>
<li>Keep station neat and clean while servicing guest per established policies andprocedures.</li>
<li>Use proper in-room clearing and aisle tray break-down buffet or other special foodservice tables and equipment.</li>
<li>Assist Banquet Captains in setting up/breaking down buffet or other special foodservice tables and equipment.</li>
<li>Greet and serve guests following guidelines set by the policies/proceduresregarding the service of food and beverage.</li>
<li>Follow all guest check and money-handling procedures when serving a-la-carte andbeverage orders.</li>
<li>Complete assigned side work.</li>
<li>Assists team in setting up function rooms.</li>
<li>Maintains cleanliness of the BOH storage and walkways.</li>
<li>Other duties as assigned by Cabaret & Events Manager or Food & BeverageManager.-Extend total the check double-check for accuracy and have host sign it.</li>
</ul>
KNOWLEDGE, SKILLS AND ABILITIES: 
<ul>
<li>Excellent planning, organization, and guest services skills•Excellent motivational skills.•Excellent leader and trainer.</li>
<li>Outstanding leadership and communication abilities</li>
<li>Able to push, stand, stoop, bend, and lift items weighing up to 25 poundsrepetitively</li>
<li>Able to work a flexible schedule, including weekends and holidays</li>
</ul>
EXPERIENCE: 
<ul>
<li>Banquet experience preferred</li>
</ul>

Banquet Server - The Loom Hotel

DEPARTMENT: Housekeeping
 REPORTS TO: Housekeeping Manager
 STATUS: Non-Exempt
 
POSITION SUMMARY: 
To clean all areas of the hotel public areas thoroughly, with the key aim of enhancing the guest experience by having excellent standards of hotel cleanliness. Responsible for reporting any maintenance problems and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.
 
WORK ENVIRONMENT: 
Public Areas, Guest and Service Corridors, Housekeeping Office. Job may involve working:
 <ul>
<li>Under variable temperature conditions (or extreme heat or cold).</li>
<li>Under variable noise levels.</li>
<li>Around fumes and/or odor hazards.</li>
<li>Around dust and/or mite hazards.</li>
<li>Around chemicals.</li>
<li>Around bio-hazards.</li>
</ul>
RESPONSIBILITIES: 
<ul>
<li>Clean and disinfect assigned areas. Dust furniture; vacuum carpeting, area rugs, draperies and upholstered furniture; make beds and change sheets; sweep, mop and wash floors; pick up debris and empty trash containers. Spot cleans walls and doors as required. Tidies guest's personal belongings as required. Clean public spaces as needed.</li>
<li>Restock towels and all supplies that are needed in the public restrooms. Replace facial, toilet tissue and bathroom amenities in correct amount and location.</li>
<li>Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and Company safety/sanitation requirements.</li>
<li>Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.</li>
<li>Maintains cart and linen as needed in a safe and orderly fashion.</li>
<li>Report all maintenance problems for guest satisfaction.</li>
<li>Responsible for any keys assigned to them.</li>
<li>Responsible for turning in all lost and found articles to the Housekeeping Office to be logged.</li>
<li>Comply with all Company policies and procedures, including all safety and sanitation policies. Works in a safe manner when handling heavy loads or heavily soiled linen, including using PPE’s.</li>
<li>Report accidents, injuries, and unsafe work conditions to manager.</li>
<li>Ensure uniform and personal appearance are clean and professional.</li>
<li>Understands the emergency procedures for the Housekeeping department and the entire Hotel.</li>
<li>May be required to work evenings, weekends, and/or overtime.</li>
<li>Additional tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.</li>
</ul>
QUALIFICATIONS: 
<ul>
<li>Desirable: fluency in English</li>
<li>Organizational skills.</li>
<li>Ability to follow instructions accurately.</li>
<li>Ability to work with a minimum of supervision.</li>
<li>Ability to maintain excellent attendance and punctuality.</li>
<li>Ability to be well groomed, clean and neat.</li>
<li>Ability to work with a minimum of supervision; maintain excellent attendance and punctuality.</li>
</ul>
EXPERIENCE: 
<ul>
<li>Previous Housekeeping experience helpful.</li>
</ul>
PHYSICAL DEMANDS : 
<ul>
<li>Perform strenuous activities such as standing for extended periods (over 4 ours a day); walking (over 4 hours a day); stooping, bending, kneeling, crouching, pushing, pulling, twisting (over 4 hours a day); and manipulating large and small objects.</li>
<li>Carrying or lifting 50 pounds</li>
<li>Repetitive tasks</li>
<li>Fast-paced work environment</li>
</ul>
REQUIRED PERSONAL PROTECTIVE EQUIPMENT: 
<ul>
<li>Closed toe, non-canvas and non-skid soled shoes.</li>
</ul>
This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.

Public Area Attendant 2nd Shift

Why Work at Colcord Hotel?
 At Colcord Hotel, a Curio Collection Hotel by Hilton, we blend historic elegance with modern luxury in the heart of downtown Oklahoma City. As the city’s first skyscraper, our boutique hotel features 108 stylish guest rooms, the award-winning Flint Restaurant, and a commitment to personalized service and hospitality excellence. Curators at Colcord thrive in a culture-driven environment where history meets innovation, creating unforgettable experiences for every guest.
 
REPORTS TO: Front Office Manager
 STATUS: Non-Exempt
 
POSITION SUMMARY
 
This is a highly visible role which has a direct impact on creating guest experience. Welcome and accommodates guests, visitors and staff in a warm and courteous manner. Oversee the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.
 
RESPONSIBILITIES: 
<ul>
<li>Providing quality guest service to all our guests and visitors.</li>
<li>Perform all duties toward the goal of maximizing guest service.</li>
<li>Greet guests who have made advance reservations and register them in an efficient and friendly manner.</li>
<li>Greet visitors who are looking for accommodations and attempt to meet their needs.</li>
<li>Acquaint guests with services available in the area.</li>
<li>Accurately following accounting procedures.</li>
<li>Answers external and internal telephone calls taking and delivering messages as needed.</li>
<li>Acts as the reservation attendant.</li>
<li>Answer questions and give out accurate, helpful information.</li>
<li>Run various end-of-day reports and reconcile information from various systems.</li>
<li>Adhere to all department and Company policies and procedures.</li>
<li>Ensure guest security by the proper handling of guest keys.</li>
<li>Properly handle lost and found items.</li>
<li>In the event of inclement weather, position is required to remain on sight and on duty until replaced.</li>
<li>Perform other duties as assigned.</li>
</ul>
KNOWLEDGE, SKILLS AND ABILITIES: 
<ul>
<li>Able to be alert and function during the night shift 11 PM to 7 AM.</li>
<li>Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.</li>
<li>Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.</li>
<li>Ability to deal with guests when they are angry or upset.</li>
<li>Professional appearance and mannerism.</li>
<li>Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.</li>
<li>Previous cashier experience/ Basic accounting skills.</li>
<li>Ability to work quickly and thoroughly when under pressure.</li>
<li>Knowledge of hotel facilities and features.</li>
<li>Ability to attend to more than one task at a time.</li>
<li>Ability to maintain excellent attendance and punctuality.</li>
</ul>
EXPERIENCE: 
<ul>
<li>Customer service experience preferred.</li>
</ul>
PHYSICAL DEMANDS: 
<ul>
<li>Must be able to stand for long periods of time.</li>
<li>May include crowded office setting or “close quarters”.</li>
<li>General office environment with limited physical activity.</li>
</ul>

Night Auditor - Colcord Hotel

Why Work at Hotel Carmichael?
 At Hotel Carmichael, Autograph Collection, we set the stage for luxury, artistry, and world-class hospitality in Carmel’s vibrant city center. Featuring 122 elegantly appointed guest rooms, the stunning Feinstein’s Cabaret, and the upscale dining experience of Vivante, our hotel is a destination for refined comfort and unforgettable experiences. Curators at Hotel Carmichael are part of a passionate, service-driven team, bringing elegance, culture, and personalized hospitality to every guest.
 
DEPARTMENT: Front Office
 REPORTS TO: Front Office Manager
 STATUS: Non-Exempt
 
POSITION SUMMARY: 
This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.
 
RESPONSIBILITIES: 
<ul>
<li>Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment.Perform all duties toward the goal of maximizing guest service.</li>
<li>Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.</li>
<li>Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs.</li>
<li>Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)</li>
<li>Accommodate room changes expediently.</li>
<li>Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel’s historical significance.</li>
<li>Acquaint guests with city attractions, community events and nearby areas of interest.</li>
<li>Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction.</li>
<li>Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies.</li>
<li>Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information.</li>
<li>Responsible for proper key control and other security measures.</li>
<li>Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment.</li>
<li>Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with professional respect.</li>
<li>Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)</li>
<li>Properly handle lost and found items.</li>
<li>Report accidents, injuries, and any unsafe conditions to Management and Maintenance.</li>
<li>Report all maintenance issues for guest satisfaction.</li>
<li>Report to work wearing the required uniform and meeting professional grooming standards.</li>
<li>Maintain confidentiality of all guests and hotel information</li>
<li>Perform other duties as assigned.</li>
<li>Actively participate in ongoing training.</li>
</ul>
KNOWLEDGE, SKILLS AND ABILITIES: 
<ul>
<li>Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone.</li>
<li>Strong customer-relations skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.</li>
<li>Ability to deal with guests when they are angry or upset.</li>
<li>Professional appearance and demeanor.</li>
<li>Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.</li>
<li>Previous cashier experience/ Basic accounting skills.</li>
<li>Ability to work quickly and thoroughly when under pressure.</li>
<li>Knowledge of hotel facilities and features.</li>
<li>Ability to attend to more than one task at a time.</li>
<li>Ability to maintain excellent attendance and punctuality.</li>
<li>Knowledge of area and surrounding communities.</li>
</ul>
EXPERIENCE: 
<ul>
<li>Customer Service experience preferred.</li>
</ul>
PHYSICAL DEMANDS: 
<ul>
<li>Must be able to stand for long periods of time.</li>
<li>May include crowded office setting or “close quarters”.</li>
<li>General office environment with limited physical activity.</li>
</ul>
This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.

Hotel Carmichael- Front Desk Agent

Why Work at Courtyard Pittsburgh Airport?
 
At Courtyard Pittsburgh Airport, we provide effortless comfort and convenience for travelers near Pittsburgh International Airport. With modern accommodations, flexible workspaces, and inviting social areas, our hotel is designed for seamless business and leisure stays. Curatorsenjoy a supportive, service-driven culture, ensuring every guest has a smooth and welcoming experience.
 
Location
 The Courtyard Pittsburgh Airport is located at 450 Cherrington Pkwy, Moon Township, PA 15108, USA, and offers a convenient and comfortable stay for travelers.
 
About the opportunity
 We are seeking a highly motivated and detail-oriented Room Attendant to join our team at the Courtyard Pittsburgh Airport. As a Room Attendant, you will play a crucial role in ensuring the cleanliness and maintenance of our guest rooms, providing exceptional service to our guests, and contributing to the overall success of our hotel.
 
What you'll get to do
 <ul>
<li>Clean and maintain guest rooms, including making beds, changing linens, and replenishing amenities</li>
<li>Restock and replenish linens, towels, and amenities as needed</li>
<li>Vacuum, dust, and polish furniture and fixtures in guest rooms and common areas</li>
<li>Report any maintenance or repair issues to the housekeeping management team</li>
<li>Interact with guests in a friendly and professional manner, responding to their needs and resolving any issues promptly</li>
</ul>
Skills and Experience
 <ul>
<li>Previous housekeeping experience in a hotel or similar environment is preferred</li>
<li>Ability to lift, push, and pull heavy objects, such as vacuum cleaners and linen carts</li>
<li>Strong attention to detail and ability to maintain high standards of cleanliness and organization</li>
<li>Excellent communication and customer service skills</li>
<li>Ability to work independently and as part of a team</li>
<li>Flexibility to work varying shifts, including weekends and holidays</li>
<li>Physical stamina to stand, walk, and move around for long periods of time</li>
</ul>

Courtyard Pittsburgh Airport Room Attendant

Lead Cook
 
DEPARTMENT: Cook I
 REPORTS TO: Chef de Cuisine
 STATUS: Non-Exempt
 
POSITION SUMMARY: 
Prepares various foods as directed for breakfast, lunch or dinner at assigned kitchen station including set-up and breakdown of station in accordance with standards and safety and sanitation policies.
 
RESPONSIBILITIES: 
<ul>
<li>Prepares a variety of foods with various cooking methods, including steaming, baking, boiling, frying, broiling, and grilling to meet production schedule.</li>
<li>Pulls required items in sufficient quantities to prep according to menu forecasts. Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers.</li>
<li>Sets up, clears and breaks down work station.</li>
<li>Prepares selected food as directed in accordance with standard company recipes, quality standards, presentation standards, presentation standards, and food preparation checklist. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Has food items portioned and served at appropriate time onto proper receptacles.</li>
<li>Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</li>
<li>Cleans working and storage areas, tools, equipment and floors as needed. Keeps areas neat, clean, and sanitized.</li>
<li>Reports any maintenance problems or other problem areas to Supervisor as they occur.</li>
<li>Follows company, safety and sanitation policies and procedures and ensures compliance with these policies.</li>
<li>Responsible for general knowledge of corporate environmental policies and procedures and how they relate to their job functions. Corporate policies and procedures are posted on bulletin boards or handouts.</li>
<li>Maintains food at proper temperatures in appropriate size serving pans and handles food following proper procedures to ensure sanitation and safety.</li>
<li>Controls waste and maintains food cost.</li>
<li>Maintains all sanitation requirements including product rotation, temperature maintenance, and storage procedures, cooling requirements, and handling techniques.</li>
<li>Continually and properly trains and re-trains all areas of food preparation, safety, and sanitation.</li>
<li>Maintains and develops teamwork and open lines of communication with employees and supervisors.</li>
<li>Works safely and efficiently with all kitchen equipment.</li>
<li>Responds professionally to all questions and requests.</li>
<li>Works well without supervision, motivate others, show initiative and desire to get things done.</li>
<li>Reports to work on time, in a clean and complete uniform, ready to work.</li>
<li>Will be responsible for proper opening and closing of the line.</li>
<li>Will conduct line sweeps to ensure everything is properly labeled and dated.</li>
<li>Any other responsibilities as assigned by supervisor.</li>
</ul>
KNOWLEDGE, SKILLS AND ABILITIES: 
<ul>
<li>Ability to follow recipes and calculate amounts within recipes.</li>
<li>Good, safe knife and equipment skills.</li>
<li>Must be able to operate standard kitchen equipment including but not limited to: Blender, Slicer, Grinder, Chopper, Mixer, Oven, Grill, Steamers, Steam Jacket Kettles, Fryer, and Tilting Skillet.</li>
<li>Good reading and conversion skills.</li>
<li>Ability to absorb a large amount of information in a short period of time.</li>
<li>Ability to use good judgment, initiative and teamwork is necessary.</li>
<li>Ability to adapt to change, new situations, changes in staffing and procedures.</li>
<li>Ability to follow verbal and written instructions.</li>
<li>Ability to maintain food quality no matter what the business and staffing level.</li>
<li>Ability to make decisions as needed to ensure quality guest service.</li>
<li>Ability to maintain regular attendance and be punctual in a complete uniform for any scheduled shift.</li>
<li>Ability to maintain effective working relationships with fellow employees.</li>
<li>May be required to work nights, weekends, and/or overtime.</li>
</ul>
EXPERIENCE: 
<ul>
<li>Previous Kitchen supervisory experience preferred.</li>
</ul>
PHYSICAL DEMANDS: 
<ul>
<li>May risk burns and cuts.</li>
<li>Very frequent repetitive motions and extreme conditions (hot or cold). Needs to be tolerable to extreme temperature changes from moist steam heated environment to cold refrigerator/freezer environment.</li>
<li>Ability to stand /walking for long periods of time (6 hours or greater).</li>
<li>Ability to stoop, squat, and/or kneel frequently.</li>
<li>Ability to push/pull, lift, and carry from 0 to greater than 50 pounds occasionally including carts, pans, and trays of food. Ability to reach, twist trunk and neck frequently.</li>
</ul>
REQUIRED PERSONAL PROTECTIVE EQUIPMENT: 
<ul>
<li>Closed toe, non-canvas and non-skid soled shoes</li>
</ul>

Cook I (Lead Cook) - Hotel Cleveland Autograph Collection

Join Coury Hospitality and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.