Qureos Mentor

Crown Micro PVT ltd

Company Overview: Crown Micro Pvt ltd is a leading provider of Inverter ,UPS and Batteries . We are dedicated to fostering talent and providing hands-on training opportunities to individuals passionate about electronics and technology.Job Description: We are seeking a motivated Electronics Lab Trainee to join our team. This position offers a valuable opportunity to gain practical experience in a dynamic electronics laboratory environment. The Electronics Lab Trainee will work closely with experienced technicians and engineers to develop skills in testing, troubleshooting, and assembling electronic components and systems.Responsibilities:<ul><li>Assist with testing, troubleshooting, and repairing electronic equipment and systems under the guidance of senior technicians and engineers.</li><li>Learn to use various electronic testing equipment and diagnostic tools effectively.</li><li>Assist in the assembly and integration of electronic components into systems and prototypes.</li><li>Maintain cleanliness and organisation of the electronics laboratory.</li><li>Follow safety protocols and procedures to ensure a safe working environment.</li><li>Collaborate with team members to complete projects and tasks efficiently.</li><li>Learn to interpret technical drawings, schematics, and specifications.</li><li>Take initiative to learn new skills and technologies relevant to the electronics field.</li><li>Document work performed and assist in keeping accurate records.</li></ul>Requirements:<ul><li>High school diploma or equivalent.</li><li>Strong interest in electronics and technology.</li><li>Basic knowledge of electronic components and circuits.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Ability to follow instructions and work effectively as part of a team.</li><li>Willingness to learn and take on new challenges.</li><li>Effective communication skills.</li><li>Prior experience with electronics projects or coursework is a plus but not required.</li></ul>Job Types: Full-time, FresherPay: Rs18,000.00 - Rs25,000.00 per monthWork Location: In person

Electronics Lab Technician

Job Summary:We are seeking a skilled and customer-focused WhatsApp Support Engineer specializing in UPS (Uninterruptible Power Supply) and inverter systems. The role involves providing real-time technical assistance to customers via WhatsApp, diagnosing issues, offering troubleshooting guidance, and ensuring timely resolution to maintain high levels of customer satisfaction.Key Responsibilities:<ul><li>Respond promptly and professionally to customer queries received via WhatsApp.</li><li>Provide real-time technical support and troubleshooting for UPS and inverter systems.</li><li>Guide customers through installation, configuration, fault diagnosis, and basic repairs.</li><li>Record and escalate complex technical issues to senior engineers or field support teams when necessary.</li><li>Maintain accurate logs of interactions and follow-ups using CRM tools or support logs.</li><li>Educate customers on product usage, warranty policies, and preventive maintenance.</li><li>Collaborate with the sales and service teams to ensure seamless support.</li><li>Stay updated with the latest models, firmware updates, and product documentation.</li></ul>Qualifications:<ul><li>Diploma or Bachelor&rsquo;s Degree in Electrical/Electronics Engineering or a related field.</li><li>1&ndash;3 years of experience in technical support, preferably with UPS and inverter products.</li><li>Familiarity with different UPS topologies (online, offline, line-interactive) and inverter types.</li><li>Strong troubleshooting and analytical skills.</li><li>Excellent written and verbal communication skills in English (Arabic is a plus).</li><li>Proficient in using WhatsApp Business and CRM tools.</li></ul>Skills Required:<ul><li>Technical knowledge of power electronics and energy backup systems.</li><li>Patience and customer-oriented mindset.</li><li>Ability to explain complex technical details in a simple manner.</li><li>Team player with good organizational skills.</li><li>Ability to multitask and manage time efficiently.</li></ul>Working Conditions:<ul><li>Support may be required during weekends or off-hours depending on the customer base.</li><li>Role may involve occasional visits to client sites for product training or escalated support.</li></ul>Job Types: Full-time, FresherPay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

Technical Support Engineer

Join Crown Micro PVT ltd and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Crown Micro PVT ltd

About Company

Electronics Lab Technician

Technical Support Engineer