Abrar Admin

Daikin Comfort

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 THIS IS NOT A WORK FROM HOME OPPORTUNITY**
 
 
 The Control Center Specialist supports Daikin&rsquo;s Remote Monitoring business by commissioning, monitoring, and troubleshooting connected HVAC systems to ensure optimal performance and customer satisfaction. This role provides technical expertise through remote, training, reporting, and stakeholder collaboration. The position also partners with internal teams to improve monitoring solutions, supports sales and service initiatives, and serves as a technical subject matter expert for remote monitoring technologies with a voice to further develop monitoring solutions.
 
 
 
 May Include
 
 
 
 <ul>
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 Perform onsite and/or remote monitoring commissioning, assist with Remote monitoring commissioning remotely or assist with Remote monitoring network configuration for jobsites. Advice on the setting up of control systems and the commissioning of products including refrigerant charging, addressing, operational data and field settings
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 Maintain working relationship with customer stakeholders including, but not limited to- site owner, maintenance/service team etc., to provide complete satisfaction
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 Perform Remote monitoring commissioning training for internal employees, and on-site for external sales partners
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 Use project management and collaboration platforms such as Jira, Smartsheet, and Microsoft Teams to plan, track, and manage tasks, ensuring on-time delivery of services and reports.
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 Train backup resources in all aspects of Remote monitoring functionality and actions
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 In conjunction with the Field Support Manager, provide information and conduct training sessions pertaining to proper VRV installation techniques, VRV commissioning, controls commissioning and troubleshooting of Daikin indoor units, outdoor units, controls and accessories.
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 Work with internal teams to learn of changes to equipment and assess their impact on the Remote monitoring business. At the same time provide voice-of -customer input to improve Remote monitoring functionality
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 Provide prompt and courteous response to calls coming to Daikin North America&rsquo;s Remote Monitoring Control Center (DCC). In response to system notifications, troubleshoot operation data from Remote monitoring and provide technical report to customer-within 2 hours of error malfunction and within 8 hours of prediction malfunction
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 Create and review operation reports for Remote monitoring sites. Coordinate with internal Tech Service resource and/or with oversea partner to create and distribute periodic reports to the customers within 7 working days of the end of reporting term
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 Visit critical jobsites and provide technical assistance. Collect and analyze system data from Daikin systems via Daikin&rsquo;s proprietary Service Checker tool and provide solutions to customers
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 Provide progress with Remote monitoring to management
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 Maintain monthly contact with Remote monitoring site stakeholders to provide complete satisfaction.
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 Help with creating technical literature to promote Remote monitoring business. Participate in Remote monitoring Sales promotion activities as a Remote monitoring technical expert
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 Perform additional duties and tasks as requested by manager or supervisor, demonstrating flexibility and responsiveness to evolving business needs.
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 Understanding the workings of Remote monitoring technology through internal resources and self-study
 
 
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 </ul>
 
 Nature &amp; Scope
 
 
 
 <ul>
 <li>
 Applies advanced knowledge of job area typically obtained through advanced education and work experience
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 Manages projects and processes while working independently and with limited supervision
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 Coaches and reviews the work of lower-level professionals
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 Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions
 
 
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 </ul>
 
 Knowledge &amp; Skills
 
 
 
 <ul>
 <li>
 Universal Refrigerant Handling Certification required
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 <li>
 Ability to apply knowledge of refrigeration and air conditioning theory and structural layout.
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 Excellent communication skills and interpersonal skills to interact effectively with diverse client groups
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 Demonstrated technical skills to explain product functionality to customers
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 Ability to present technical seminars for customers in conjunction with sales engineers
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 Proficient computer skills, such as Outlook, Word, Excel, and PowerPoint
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 Must be able to travel on business or work beyond normal work hours as necessary
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 Ability to apply good judgment, strong work ethic, and integrity on the job.
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 Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), plus project management and CRM software such as Jira, Smartsheet, Salesforce, and Asana.
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 Ability to present technical seminars for customers in conjunction with sales engineers, using modern virtual platforms.
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 Data-driven mindset with ability to create dashboards, reports, and analytics summaries from multiple software sources.
 
 
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 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 4+ years of HVAC industry experience preferred
 
 
 </li>
 </ul>
 
 Education/Certification
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree preferred
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 Associate's Degree or HVAC Certificate suggested
 
 
 </li>
 </ul>
 People Management: No
 
 
 
 Physical Requirements / Work Environment
 
 
 
 <ul>
 <li>
 Must be able to perform essential responsibilities with or without reasonable accommodations
 
 
 </li>
 </ul>
 Reports To: Manager, Digital Tools and Remote Monitoring
 
 
 Salary Range $72,810.00 to $91,040.00 USD
 
 
 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
 
 
 The Company provides equal employment opportunity to all employees and applicants regardless of a person&rsquo;s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
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HVAC Control Center Specialist

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 The Recruiter 2 is responsible for the full-life cycle recruitment process, including the development and execution of talent attraction, sourcing, assessment, selection, and talent acquisition strategies for high quality candidates. This applies to external and/or internal candidates for all entry to mid-level positions such as: sales, experienced professional/technical, IT, support staff, hourly, and supervisory or management. The Recruiter will also need to know how and when to leverage the services of employment agencies, and ad placement with appropriate online, Internet and print media sources. They may also be involved with recruitment from colleges, technical schools and job fairs as needed.
 
 
 
 
 
 
 Position Responsibilities May Include
 
 
 <ul>
 <li>
 Build and maintain robust talent pipelines through proactive and innovative sourcing strategies, leveraging job boards, digital platforms, industry events, and partnerships with universities, professional organizations, and community networks.
 </li>
 <li>
 Ensure compliance and accuracy with all requisition data, job descriptions, and hiring records within the ATS, including adherence to EEO, FLSA, and internal governance standards.
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 Drive candidate attraction by optimizing job advertisement strategies across various digital channels, social media, and industry networks to reach passive and active talent.
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 Conduct competency-based interviews and provide consultative recommendations to hiring managers based on deep understanding of job requirements and candidate potential.
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 Analyze recruiting metrics and hiring data to identify trends, gaps, and areas for process optimization. Present insights and actionable recommendations to HR leadership and stakeholders.
 </li>
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 Help implement plans to meet hiring targets and KPIs, with a focus on continuous improvement and operational excellence.
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 Maintain accurate documentation and ensure data integrity throughout all phases of the recruitment process in compliance with internal policies and applicable labor regulations.
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 Partner with Compensation and Total Rewards teams to advise on competitive job offers and promote employer brand through compelling communication of company culture, benefits, and growth opportunities.
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 Stay abreast of labor market trends, evolving talent acquisition technologies, and industry best practices to enhance recruiting effectiveness.
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 Coach and provide mentorship to junior recruiting team members when appropriate and serve as a point of escalation for complex hiring scenarios.
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 Contribute to cross-functional projects aimed at improving TA operations, candidate experience, employer branding, DEI initiatives, and hiring manager training programs.
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 Seek and suggest continuous improvements
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 Participate in additional activities/projects that will enhance the Talent Acquisition function and other areas of the company
 </li>
 </ul>
 
 
 
 
 
 Nature &amp; Scope
 
 
 <ul>
 <li>
 Applies practical knowledge of job area typically obtained through advanced education and work experience
 </li>
 <li>
 Performs a range of mainly straightforward assignments
 </li>
 <li>
 Works independently with general supervision
 </li>
 <li>
 Problems faced are difficult but not typically complex
 </li>
 </ul>
 
 
 
 
 
 Knowledge &amp; Skills
 
 
 <ul>
 <li>
 Proven experience managing full-cycle recruitment across a variety of functions and levels in a fast-paced, matrixed organization.
 </li>
 <li>
 Demonstrated ability to build strong partnerships with stakeholders at all levels and influence hiring decisions through data, insight, and credibility.
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 Advanced knowledge of Applicant Tracking Systems and sourcing tools such as LinkedIn Recruiter, Indeed, and Boolean search methods.
 </li>
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 Solid understanding of employment laws, compliance regulations, and recruiting ethics
 </li>
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 Strong written and verbal communication skills with executive presence and business acumen
 </li>
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 Analytical mindset with a data-driven approach to decision-making and continuous process improvement
 </li>
 <li>
 Ability to manage multiple priorities with agility and attention to detail in a deadline-driven environment.
 </li>
 <li>
 Ability to act as a change agent within Talent Acquisition.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 4-8 years of progressive experience in full cycle recruiting for non-technical and technical jobs
 </li>
 <li>
 Education/Certification:
 </li>
 <li>
 Bachelors&rsquo; Degree in Business or Human Resources or 4+ years of related corporate or agency recruiting experience
 </li>
 </ul>
 
 People Management: No
 
 
 
 
 
 Physical Requirements / Work Environment Must be able to perform essential responsibilities with or without reasonable accommodations. May work various schedules and days to accommodate recruiting efforts.
 
 
 
 
 
 Reports To: Manager, Talent Acquisition
 
 
 
 
 
 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
 
 
 
 
 
 The Company provides equal employment opportunity to all employees and applicants regardless of a person&rsquo;s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
 
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Recruiter 2

Join Daikin Comfort and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Daikin Comfort

About Company

HVAC Control Center Specialist

Recruiter 2