Qureos Mentor

DermCare Management

DermCare Management is a dermatology practice management company that partners with dermatologists to enhance patient loyalty and practice growth. Founded by experienced doctors, the company focuses on creating a collaborative healthcare environment by providing essential management tools and expertise. Their services include integrated EMR, billing, marketing, and operational support, aimed at improving the quality of care and driving innovation within partner practices.

<div>Patient Service Representative
The Patient Service Representative is primarily responsible for supporting our clinics daily operations through providing excellent customer service, administrative support and fulfilling general clerical office duties. Contributes to the overall positive work environment of the office by treating peers, managers, providers and patients with fairness, professionalism and courtesy. This role must ensure adherence to all HIPAA, OSHA, federal and state guidelines specific to patient care and privacy.
Essential Functions:<ul><li>
Greet patients &amp; caregivers, providing welcoming and professional customer service.</li><li>
Scheduling &amp; rescheduling patient appointments as needed.</li><li>
Chart preparation for following business day.</li><li>
Verifying eligibility &amp; benefits:<ul><li>
Listing co-pay, deductible, coinsurance on fee ticket.</li><li>
Obtaining prior authorizations or referrals as required for patient visit.</li><li>
Notify patients at check in if they will have to pay a deductible or co-insurance at checkout.</li></ul></li><li>
Collect all monies due at time of service and post payments collected from patient copays &amp; balances.</li><li>
Maintain public spaces, such as waiting rooms to ensure they are clean, comfortable and organized.</li><li>
Competently navigate and use all computer applications, including practice management systems, EMRs, internet-based applications and standard office applications.</li><li>
Assist patients at check in, including, but not limited to:<ul><li>
Confirming/entering patient demographics into the practice management system.</li><li>
Assisting patients in completing consents, forms &amp; obtaining copies of identification and insurance cards.</li><li>
Document and call no shows.</li></ul></li><li>
Assist patients at check out, including but not limited to:<ul><li>
Collecting &amp; posting payments from deductibles, elective procedures &amp; cosmetic treatments.</li><li>
Assisting with product sales.</li><li>
Scheduling follow up appointments as directed by the providers/clinical staff.</li><li>
Document and call no shows as needed.</li><li>
Scan completed fee ticket into patients&rsquo; chart at end of visit.</li></ul></li><li>
End of day fee ticket, batch submission and cash reconciliation with the highest degree of accuracy.</li><li>
Call center offices: All front desk staff logged in daily into the communication portal, and stay in close contact with call center.</li><li>
Process and submit medical records request in accordance with HIPAA guidelines.</li><li>
Distribute faxes as received to appropriate parties.</li><li>
Relay updates and information between patients, staff members and providers as needed in order to maintain a smooth patient flow, and service patient needs in a timely manner.</li><li>
Other duties as assigned by management from time to time.</li></ul>
Qualifications &amp; Skills:
<ul><li>Healthcare experience preferred</li><li>
Minimum High School diploma or equivalent</li><li>
Minimum 1-year prior customer service experience</li><li>
Proper demeanor for a Dermatology office</li><li>
Prior experience in Dermatology office setting a +</li><li>
Bilingual - Spanish speaking a + (not required)</li><li>
Detail and outcome oriented</li><li>
Able to handle a multitude of tasks in a sometimes, ever-changing environment</li><li>
Effective at listening, to understand, clarifying and responding to questions/concerns raised by patients</li></ul>
Benefits:<ul><li>
Health Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Paid time off</li><li>
Retirement plan</li><li>
Health Savings Account</li></ul></div>

Patient Service Representative

<div>The Medical Assistant verifies patient information by interviewing the patient, recording medical history, and documenting purpose of visit. They prepare patients for examination, assist in procedures as appropriate and perform a variety of patient care tasks under the supervision of a licensed health care provider. Duties range widely from administrative to clinical.
Essential Functions:<ul><li>
Maintaining patient privacy and adhering to HIPAA guidelines at all times.</li><li>
Using computer applications- performing any data entry tasks to document patient demographics, records or note to file. Documenting patients' medical information, including medical history and review of symptoms within EHR of patients chart.</li><li>
Managing office telephone system, including answering calls and returning messages.</li><li>
Scheduling patient appointments and maintaining communication to confirm future appointments when necessary.</li><li>
Informing patients on laboratory results and documenting properly within chart.</li><li>
Updating and filing patient medical records and or any patient correspondence.</li><li>
Coding and filling out insurance forms.</li><li>
Transmitting prescription or refill requests as directed by provider.</li><li>
Obtaining prescription authorizations for patient medications.</li><li>
Reporting and recording applicable diagnosis of malignant results to the FCDS portal.</li><li>
Creating certified letter communication for noncompliant patients needing treatment for malignant results.</li><li>
Inform management of clinical supplies needed.</li></ul>
Clinical Duties:<ul><li>
Welcoming and greeting patients.</li><li>
Maintaining HIPAA and performing OSHA standards at all times.</li><li>
Taking medical histories, recording patients' chief complaint and documenting provider evaluation notes of visit in patients chart.</li><li>
Monitoring and documenting patient symptoms for physicians' review during clinical exams.</li><li>
Preparing patients for examination-Prepping exam rooms for clinical, surgical or cosmetic procedures and assisting providers during exams with patient care.</li><li>
Preparing and administering medications as directed by a provider.</li><li>
Explaining treatment procedures to patients.</li><li>
Ensuring all consents are signed by the patient prior to provider performing any type of procedure.</li><li>
Pre and post photos to be taken and documentation to be listed in detail for any procedure, biopsy or surgical along with cosmetic.</li><li>
Collecting, labeling and preparing laboratory specimens.</li><li>
Instructing patients about medication.</li><li>
Removing sutures and changing dressings.</li><li>
Maintaining proper cleaning of medical instruments and sterilization.</li><li>
Reviewing office use medication and patient samples expiration dates.</li><li>
Properly disinfecting and restocking of medical supplies in patient exam rooms.</li><li>
Providing compassionate patient support and care, attention and assistance during office visits. Being a patient Liaison. Medical assistants are instrumental in helping patients feel at ease in the physicians office.</li></ul>
Requirements:
<ul><li>Excellent attention to detail.</li><li>
Excellent verbal and written communication.</li><li>
Adjust priorities quickly as circumstances dictate.</li><li>
Must be a team-player and work cohesively with others.</li><li>
Maintain composure under pressure.</li><li>
Highly adaptable to change.</li><li>
Ability to multitask.</li><li>
Ability to work autonomously as dictated &amp; make appropriate decisions.</li><li>
Ability to concentrate.</li></ul>
Qualifications &amp; Skills:
<ul><li>Medical Assistant Certification (Strongly Preferred).</li><li>
Minimum High School Diploma or equivalent.</li><li>
Minimum 1-year prior medical assistant experience, preferably in Dermatology or a closely aligned specialty with a genuine interest to learn.</li><li>
Ability to travel between locations if necessary and as applies to specific provider.</li><li>
Polished presence appropriate to a medical setting.</li><li>
Bilingual a + (not required).</li></ul>
Wage Range - $25.00/hr to $32.00/hr DOE</div>

Medical Assistant (BSI-Placerville)

<div>The Medical Assistant verifies patient information by interviewing the patient, recording medical history, and documenting purpose of visit. They prepare patients for examination, assist in procedures as appropriate and perform a variety of patient care tasks under the supervision of a licensed health care provider. Duties range widely from administrative to clinical.
Essential Functions:<ul><li>
Maintaining patient privacy and adhering to HIPAA guidelines at all times.</li><li>
Using computer applications- performing any data entry tasks to document patient demographics, records or note to file. Documenting patients' medical information, including medical history and review of symptoms within EHR of patients chart.</li><li>
Managing office telephone system, including answering calls and returning messages.</li><li>
Scheduling patient appointments and maintaining communication to confirm future appointments when necessary.</li><li>
Informing patients on laboratory results and documenting properly within chart.</li><li>
Updating and filing patient medical records and or any patient correspondence.</li><li>
Coding and filling out insurance forms.</li><li>
Transmitting prescription or refill requests as directed by provider.</li><li>
Obtaining prescription authorizations for patient medications.</li><li>
Reporting and recording applicable diagnosis of malignant results to the FCDS portal.</li><li>
Creating certified letter communication for noncompliant patients needing treatment for malignant results.</li><li>
Inform management of clinical supplies needed.</li></ul>
Clinical Duties:<ul><li>
Welcoming and greeting patients.</li><li>
Maintaining HIPAA and performing OSHA standards at all times.</li><li>
Taking medical histories, recording patients' chief complaint and documenting provider evaluation notes of visit in patients chart.</li><li>
Monitoring and documenting patient symptoms for physicians' review during clinical exams.</li><li>
Preparing patients for examination-Prepping exam rooms for clinical, surgical or cosmetic procedures and assisting providers during exams with patient care.</li><li>
Preparing and administering medications as directed by a provider.</li><li>
Explaining treatment procedures to patients.</li><li>
Ensuring all consents are signed by the patient prior to provider performing any type of procedure.</li><li>
Pre and post photos to be taken and documentation to be listed in detail for any procedure, biopsy or surgical along with cosmetic.</li><li>
Collecting, labeling and preparing laboratory specimens.</li><li>
Instructing patients about medication.</li><li>
Removing sutures and changing dressings.</li><li>
Maintaining proper cleaning of medical instruments and sterilization.</li><li>
Reviewing office use medication and patient samples expiration dates.</li><li>
Properly disinfecting and restocking of medical supplies in patient exam rooms.</li><li>
Providing compassionate patient support and care, attention and assistance during office visits. Being a patient Liaison. Medical assistants are instrumental in helping patients feel at ease in the physicians office.</li></ul>
Requirements:
<ul><li>Excellent attention to detail.</li><li>
Excellent verbal and written communication.</li><li>
Adjust priorities quickly as circumstances dictate.</li><li>
Must be a team-player and work cohesively with others.</li><li>
Maintain composure under pressure.</li><li>
Highly adaptable to change.</li><li>
Ability to multitask.</li><li>
Ability to work autonomously as dictated &amp; make appropriate decisions.</li><li>
Ability to concentrate.</li></ul>
Qualifications &amp; Skills:
<ul><li>Medical Assistant Certification (Strongly Preferred).</li><li>
Minimum High School Diploma or equivalent.</li><li>
Minimum 1-year prior medical assistant experience, preferably in Dermatology or a closely aligned specialty with a genuine interest to learn.</li><li>
Ability to travel between locations if necessary and as applies to specific provider.</li><li>
Polished presence appropriate to a medical setting.</li><li>
Bilingual a + (not required).</li></ul></div>

Medical Assistant

<div>Lead Patient Services Representative
The Lead Patient Services Representative is primarily responsible for supporting our clinic&rsquo;s daily front desk operations through providing excellent customer service, administrative support and fulfilling general clerical office duties. Contributes to the overall positive work environment of the office by treating peers, managers, providers and patients with fairness, professionalism and courtesy. This role must ensure adherence to all HIPAA, OSHA, federal and state guidelines specific to patient care and privacy.
Administrative Lead Duties:<ul><li>
Coordinate and manage the activities of front office team members.</li><li>
Organize and assign duties and tasks to front office team members.</li><li>
Handling patient complaints, reporting results to Practice Administrator</li><li>
Interviews, recommends hiring of, orientation, trains, assigns work to, and, when necessary, disciplines and recommends separation in conjunction with Practice Administrator</li><li>
Enter retail product into inventory and periodically monitor inventory for expiration dates.</li><li>
Manage provider schedules, templates and availability in PM system.</li><li>
Assist management as directed with other location specific duties and needs.
</li></ul>Front Desk (Check-in/Check-out):<ul><li>
Greet patients &amp; caregivers, providing welcoming and professional customer service.</li><li>
Scheduling &amp; rescheduling patient appointments as needed.
</li><li>Chart preparation for following business day</li><li>
Verifying eligibility &amp; benefits<ul><li>
Listing co-pay, deductible, coinsurance on fee ticket
</li><li>Obtaining prior authorizations or referrals as required for patient visit</li><li>
Notify patients at check in if they will have to pay a deductible or co-insurance at checkout.
</li></ul></li><li>Collect all monies due at time of service and post payments collected from patient copays &amp; balances</li></ul><ul><li>
Maintain public spaces, such as waiting rooms to ensure they are clean, comfortable and organized.</li><li>
Competently navigate and use all computer applications, including practice management systems, EMRs, internet-based applications and standard office applications.
</li></ul>Lead Patient Services Representative (cont&rsquo;d)<ul><li>
Assist patients at check in, including, but not limited to:<ul><li>
Confirming/entering patient demographics into the practice management system</li><li>
Assisting patients in completing consents, forms &amp; obtaining copies of identification and insurance cards.</li><li>
Document and call no shows</li></ul></li></ul><ul><li>
Assist patients at check out, including but not limited to:<ul><li>
Collecting &amp; posting payments from deductibles, elective procedures &amp; cosmetic treatments.</li><li>
Assisting with product sales.</li><li>
Scheduling follow up appointments as directed by the providers/clinical staff</li><li>
Document and call no shows as needed</li><li>
Scan completed fee ticket into patients&rsquo; chart at end of visit.</li></ul></li><li>
End of day fee ticket, batch submission and cash reconciliation with the highest degree of accuracy.
</li><li>Call center offices: All front desk staff logged in daily into the communication portal, and stay in close contact with call center.
</li><li>Process and submit medical records request in accordance with HIPAA guidelines.</li><li>
Distribute faxes as received to appropriate parties.
</li><li>Relay updates and information between patients, staff members and providers as needed in order to maintain a smooth patient flow, and service patient needs in a timely manner.</li><li>
Other duties as assigned by management from time to time.
</li></ul>Qualifications &amp; Skills:
<ul><li>18 months + Supervisory experience in a medical setting</li><li>
3-5 years Front Desk/Customer Service experience
</li><li>Minimum High School diploma or equivalent</li><li>
Bilingual a + (not required)</li><li>
Patient advocate, excellent customer service skills
</li><li>Able to handle a multitude of tasks in a sometimes, ever-changing environment</li><li>
Effective at listening, to understand, clarifying and responding to questions/concerns raised by patients</li></ul>
Benefits:<ul><li>
Health Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Paid time off</li><li>
Retirement plan</li><li>
Health Savings Account</li></ul></div>

Lead Patient Service Representative (HWD-Hollywood)

<div>We are looking for candidates with medical backgrounds and excellent interpersonal skills for the position of clinical research coordinator. Clinical research coordinators are responsible for conducting clinical research trials by adhering to Good Clinical Practice (GCP), International Air Transportation (IATA) and FDA regulations. The candidate will be performing required visit procedures, administering questionnaires and subject material, adhering to regulatory trial standards, and participating in subject recruitment efforts, among other duties.
Clinical research coordinators need to engage with the research investigators, pharmaceutical companies (sponsors) and contract research organizations (CROs) as well as the research subjects requiring excellent interpersonal and communicative skills.
Clinical Research Coordinator Responsibilities:
<ul><li>Overseeing the smooth running of clinical trials.</li><li>
Performing clinic visits as per the protocol, GCP and FDA
</li><li>Completing procedures such as phlebotomy, EKGs Vitals, assessments</li><li>
Collecting and entering data obtained for the trial
</li><li>Informing participants about study objectives.</li><li>
Administering questionnaires.</li><li>
Monitoring research participants to ensure adherence to study rules.</li><li>
Adhering to research regulatory standards.</li><li>
Adhering to ethical standards.</li><li>
Maintaining detailed records of studies as per FDA guideline and regulatory documentation</li><li>
Managing investigational medication including receiving, dispensing, storing and performing accountability</li><li>
Liaising with laboratories process, ship and ensure investigators review reports</li><li>
Participating in subject recruitment efforts.</li><li>
Ensuring that the necessary supplies and equipment for a study are in stock and in working order.</li><li>
Engaging with subjects and understanding their concerns and managing the visit flow as indicating in the protocol.</li></ul><ul><li>
Associate degree in nursing or related field.</li><li>
2+ years in healthcare</li><li>
GCP, IATA training</li><li>
Attention to detail.</li><li>
Exceptional interpersonal skills.</li><li>
Good computer and technical skills
</li><li>Outstanding written and verbal communication.</li><li>
Excellent organizational skills.</li><li>
Willingness to continually self-educate.</li><li>
CCRC certification a plus
</li><li>Bi-lingual in Spanish is a plus</li></ul></div>

Clinical Research Coordinator (HWD)

<div>
 
 Westchester Dermatology is seeking an experienced and motivated Dermatology Physician Assistant (PA-C) or Nurse Practitioner (NP) to join its growing team in Los Angeles, California. This is an excellent opportunity to work alongside a dedicated dermatology team in a collaborative, patient-centered environment, delivering high-quality care across general, medical, and cosmetic dermatology.
 
 
 
 
 
 
 RESPONSIBILITIES
 
 
 <ul>
 <li>
 Evaluate, diagnose, and manage patients with a broad range of general and medical dermatology conditions
 </li>
 <li>
 Perform common dermatology procedures including biopsies, excisions, cryotherapy, and other in-office treatments
 </li>
 <li>
 Conduct cosmetic consultations and administer aesthetic treatments such as neurotoxins and dermal fillers (experience preferred)
 </li>
 <li>
 Develop and implement individualized patient treatment plans in collaboration with supervising physicians
 </li>
 <li>
 Maintain thorough, timely documentation in the electronic medical record (EMR) system
 </li>
 <li>
 Educate patients on diagnosis, treatment options, skincare regimens, and preventive care
 </li>
 <li>
 Adhere to all clinical protocols, regulatory guidelines, and practice compliance standards
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 Current, unrestricted PA-C or NP license in the state of California (required)
 </li>
 <li>
 Board certification from NCCPA (PA) or relevant nursing board (NP) required
 </li>
 <li>
 Minimum 1-2 years of dermatology clinical experience strongly preferred
 </li>
 <li>
 Familiarity with medical and cosmetic dermatology procedures
 </li>
 <li>
 Proficiency with electronic medical records (EMR) systems
 </li>
 <li>
 Strong interpersonal and communication skills with a patient-first approach
 </li>
 <li>
 Ability to work efficiently in a fast-paced clinical environment
 </li>
 </ul>
 
 
 
 
 
 COMPENSATION &amp; BENEFITS
 
 
 
 Westchester Dermatology offers a competitive and comprehensive compensation package, including:
 
 <ul>
 <li>
 Competitive compensation
 </li>
 <li>
 Medical, dental, and vision benefits
 </li>
 <li>
 Paid vacation
 </li>
 <li>
 Malpractice insurance (covered)
 </li>
 <li>
 401(k) with matching
 </li>
 <li>
 CME allowance
 </li>
 </ul>
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 401(k)
 </li>
 <li>
 401(k) matching
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Health savings account
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Retirement plan
 </li>
 <li>
 Vision insurance
 </li>
 </ul>
 
 
 
 
 Experience:
 
 <ul>
 <li>
 Dermatology: 2 years (Preferred)
 </li>
 </ul>
 
 
 
 
 Ability to Commute:
 
 <ul>
 <li>
 Los Angeles, CA 90045 (Preferred)
 </li>
 </ul>
 
 
 
 
 Ability to Relocate:
 
 <ul>
 <li>
 Los Angeles, CA 90045: Relocate before starting work (Preferred)
 </li>
 </ul>
 
 
 
 
 Work Location: In person
 
</div>

Physician Assistant

<div>The Medical Assistant verifies patient information by interviewing the patient, recording medical history, and documenting purpose of visit. They prepare patients for examination, assist in procedures as appropriate and perform a variety of patient care tasks under the supervision of a licensed health care provider. Duties range widely from administrative to clinical.
Essential Functions:<ul><li>
Maintaining patient privacy and adhering to HIPAA guidelines at all times.</li><li>
Using computer applications- performing any data entry tasks to document patient demographics, records or note to file. Documenting patients' medical information, including medical history and review of symptoms within EHR of patients chart.</li><li>
Managing office telephone system, including answering calls and returning messages.</li><li>
Scheduling patient appointments and maintaining communication to confirm future appointments when necessary.</li><li>
Informing patients on laboratory results and documenting properly within chart.</li><li>
Updating and filing patient medical records and or any patient correspondence.</li><li>
Coding and filling out insurance forms.</li><li>
Transmitting prescription or refill requests as directed by provider.</li><li>
Obtaining prescription authorizations for patient medications.</li><li>
Reporting and recording applicable diagnosis of malignant results to the FCDS portal.</li><li>
Creating certified letter communication for noncompliant patients needing treatment for malignant results.</li><li>
Inform management of clinical supplies needed.</li></ul>
Clinical Duties<ul><li>
Welcoming and greeting patients.</li><li>
Maintaining HIPAA and performing OSHA standards at all times.</li><li>
Taking medical histories, recording patients' chief complaint and documenting provider evaluation notes of visit in patients chart.</li><li>
Monitoring and documenting patient symptoms for physicians' review during clinical exams.</li><li>
Preparing patients for examination-Prepping exam rooms for clinical, surgical or cosmetic procedures and assisting providers during exams with patient care.</li><li>
Preparing and administering medications as directed by a provider.</li><li>
Explaining treatment procedures to patients.</li><li>
Ensuring all consents are signed by the patient prior to provider performing any type of procedure.</li><li>
Pre and post photos to be taken and documentation to be listed in detail for any procedure, biopsy or surgical along with cosmetic.</li><li>
Collecting, labeling and preparing laboratory specimens.</li><li>
Instructing patients about medication.</li><li>
Removing sutures and changing dressings.</li><li>
Maintaining proper cleaning of medical instruments and sterilization.</li><li>
Reviewing office use medication and patient samples expiration dates.</li><li>
Properly disinfecting and restocking of medical supplies in patient exam rooms.</li><li>
Providing compassionate patient support and care, attention and assistance during office visits. Being a patient Liaison. Medical assistants are instrumental in helping patients feel at ease in the physicians office.</li></ul>
Requirements:
<ul><li>Excellent attention to detail.</li><li>
Excellent verbal and written communication.</li><li>
Adjust priorities quickly as circumstances dictate.</li><li>
Must be a team-player and work cohesively with others.</li><li>
Maintain composure under pressure.</li><li>
Highly adaptable to change.</li><li>
Ability to multitask.</li><li>
Ability to work autonomously as dictated &amp; make appropriate decisions.</li><li>
Ability to concentrate.</li></ul>
Qualifications &amp; Skills:
<ul><li>Medical Assistant Certification (Strongly Preferred).</li><li>
Minimum High School Diploma or equivalent.</li><li>
Minimum 1-year prior medical assistant experience, preferably in Dermatology or a closely aligned specialty with a genuine interest to learn.</li><li>
Ability to travel between locations if necessary and as applies to specific provider.
</li><li>Polished presence appropriate to a medical setting.</li><li>
Bilingual a + (not required).</li></ul></div>

Join DermCare Management and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DermCare Management

About Company

Patient Service Representative

Medical Assistant (BSI-Placerville)

Medical Assistant

Lead Patient Service Representative (HWD-Hollywood)

Clinical Research Coordinator (HWD)

Physician Assistant

Medical Assistant