Urwah Admin

Devoteam

<div>Company Description 
Tech for People Unlocks the Future
At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.
With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.
Devoteam Culture &amp; Values:
True innovation is born from a powerful culture, fused with meaningful values.
Culture:<ul><li>
Fair and courageous 
Everyone is treated fairly &ndash; this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.</li><li>
Ambition and results 
Ambition is nurtured at every step &ndash; this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.</li><li>
Learning and innovating 
Curiosity and learning are at our core &ndash; this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.</li><li>
Caring and sharing 
A caring attitude is infused into our culture &ndash; this encourages sharing. We believe in the power of teams, we promote support and collaboration. 
At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers, knowing that success is the result of collaboration.</li></ul>
Because alone, we go faster &ndash; but together, we go further.
Values:<ul><li>
Respect</li><li>
Frankness</li><li>
Passion</li></ul>
To know more about us, please visit: www.devoteam.com
Business Unit:
Transformation Management
Level:
Mid-Senior level 
Job Description 
As a Project Manager at Devoteam Middle East, you will be responsible for managing end-to-end project delivery, ensuring projects are completed on time, within scope, and on budget. You will lead project planning, coordinate resources, manage risks, and maintain strong communication with clients and stakeholders. Your role will involve overseeing project performance, tracking progress, resolving issues, and ensuring alignment with client expectations. Additionally, you will contribute to improving project management practices and governance within the organization. This is a key position for an experienced project manager looking to drive impactful projects in a fast-paced and dynamic environment.
Key Responsibilities:<ul><li>
Lead projects from initiation to closure, ensuring timely and budget-compliant delivery.</li><li>
Develop and maintain detailed project plans, including objectives, milestones, and timelines.</li><li>
Define and manage project scope, schedule, and resources, ensuring projects are within budget.</li><li>
Address any scope changes or risks with effective management techniques.</li><li>
Coordinate with internal teams and third-party vendors to ensure resources are aligned and available for project success.</li><li>
Proactively manage risks and resolve issues to ensure minimal project disruption.</li><li>
Serve as the primary point of contact, providing regular updates and managing stakeholder expectations.</li><li>
Track project progress, adjust plans when necessary, and ensure goals are met.</li><li>
Manage project budgets, track expenses, and ensure cost efficiency.</li><li>
Contribute to refining project management practices and governance, enhancing project delivery efficiency.</li></ul> 

Qualifications 
<ul><li>
5+ years of hands-on experience in managing business-related projects.</li><li>
Hold a Bachelor's degree in the relevant field.</li><li>
Should be a Subject Matter Expert in the area of Project Management.</li><li>
Experience in managing government projects, with a strong background in PMO (Project Management Office) setup..</li><li>
Experience in VRO&rsquo;s, PMO, or TMO (structure and procedures, etc.) is advantageous.</li><li>
Project Management related Certification is a must.</li><li>
Strong interpersonal and presentation skills.</li><li>
Fluently spoken in Arabic and English.</li></ul> 
Join Devoteam and be part of a dynamic, innovative team driving technology solutions that make a real impact!</div>

Project Manager

<div>
 
 
 Company Description
 
 
 
 
 
 Tech for People Unlocks the Future
 
 
 
 At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.
 
 
 With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.
 
 
 
 Devoteam Culture &amp; Values:
 
 
 
 True innovation is born from a powerful culture, fused with meaningful values.
 
 
 
 Culture:
 
 
 
 
 Fair and courageous
 
 
 
 Everyone is treated fairly &ndash; this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.
 
 
 
 
 
 Ambition and results
 
 
 
 Ambition is nurtured at every step &ndash; this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.
 
 
 
 
 
 Learning and innovating
 
 
 
 Curiosity and learning are at our core &ndash; this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.
 
 
 
 
 
 Caring and sharing
 
 
 
 A caring attitude is infused into our culture &ndash; this encourages sharing. We believe in the power of teams, we promote support and collaboration.
 
 
 At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers,&nbsp;
 
 
 
 Values:
 
 
 
 1. Respect
 
 
 2. Frankness
 
 
 3. Passion
 
 
 Knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.
 
 
 To know more about us, please visit: www.devoteam.com
 
 
 &nbsp;
 
 
 
 
 Job Description
 
 
 
 
 
 Summery&nbsp;
 
 
 
 We are looking for a Technical Lead to manage the implementation and technical execution of ServiceNow Governance, Risk, and Compliance (GRC) modules, including Risk Management, Policy and Compliance, Audit Management, Third-Party Risk Management (TPRM), and Business Continuity Management (BCM). This is a hands-on leadership role requiring deep technical knowledge of the ServiceNow platform and the ability to lead a team of developers and work with business stakeholders.
 
 
 &nbsp;
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead technical design and architecture of ServiceNow GRC modules.
 </li>
 <li>
 Translate business requirements into secure, scalable ServiceNow solutions.
 </li>
 <li>
 Drive configuration, scripting, and integration efforts.
 </li>
 <li>
 Conduct code reviews, ensure best practices, and maintain high-quality standards.
 </li>
 <li>
 Collaborate with cross-functional teams, including risk, compliance, security, audit, and IT.
 </li>
 <li>
 Lead agile ceremonies (standups, planning, retros) and manage sprint deliverables.
 </li>
 <li>
 Mentor ServiceNow developers and administrators.
 </li>
 <li>
 Troubleshoot complex issues and provide ongoing technical support.
 </li>
 <li>
 Monitor platform performance and identify opportunities for optimization.
 
 
 &nbsp;
 </li>
 </ul>
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 7+ years of hands-on ServiceNow development experience.
 </li>
 <li>
 &nbsp;3+ years working with ServiceNow GRC modules.
 </li>
 <li>
 &nbsp;Demonstrated experience as a technical lead in GRC implementations.
 </li>
 <li>
 Strong knowledge of JavaScript, Glide APIs, Flow Designer, and IntegrationHub.
 </li>
 <li>
 &nbsp;Proven ability to manage technical teams and complex deployments.
 </li>
 <li>
 Excellent communication, leadership, and stakeholder engagement skills.
 </li>
 <li>
 Familiarity with data governance and regulatory frameworks.
 
 
 
 </li>
 </ul>
 
 Preferred Certifications
 
 
 <ul>
 <li>
 ServiceNow Certified Implementation Specialist &ndash; Risk and Compliance.
 </li>
 <li>
 ServiceNow Certified Implementation Specialist &ndash; BCM.
 </li>
 <li>
 ServiceNow Certified Application Developer.
 </li>
 <li>
 ServiceNow Certified System Administrator.
 </li>
 <li>
 ITIL v4 Foundation (preferred).
 </li>
 <li>
 CRISC or equivalent GRC/security certification (a plus).
 </li>
 </ul>
 
 
 
 Additional Information
 
 
 
 
 
 Business Unit: Cyber Trust BU
 
 
 
 
 Level: Senior - Managerial Level
 
 
</div>

ServiceNow GRC Lead Consultant

<div>
 
 
 Company Description
 
 
 
 
 
 Tech for People Unlocks the Future
 
 
 
 At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.
 
 
 With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.
 
 
 Devoteam Culture &amp; Values:
 
 
 True innovation is born from a powerful culture, fused with meaningful values.
 
 
 
 Culture:
 
 
 <ol>
 <li>
 
 
 Fair and courageous
 
 
 
 Everyone is treated fairly &ndash; this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.
 
 </li>
 <li>
 
 
 Ambition and results
 
 
 
 Ambition is nurtured at every step &ndash; this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.
 
 </li>
 <li>
 
 
 Learning and innovating
 
 
 
 Curiosity and learning are at our core &ndash; this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.
 
 </li>
 <li>
 
 
 Caring and sharing
 
 
 
 A caring attitude is infused into our culture &ndash; this encourages sharing. We believe in the power of teams, we promote support and collaboration.
 
 
 At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers,&nbsp;
 
 
 </li>
 </ol>
 knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.
 
 
 
 Because alone, we go faster &ndash; but together, we go further.
 
 
 
 
 Values:
 
 
 <ol>
 <li>
 
 
 Respect
 
 
 </li>
 <li>
 
 
 Frankness
 
 
 </li>
 <li>
 
 
 Passion
 
 
 
 </li>
 </ol>
 To know more about us, please visit: www.devoteam.com.
 
 
 
 
 Job Description
 
 
 
 
 
 IT Governance and Service Management
 
 is responsible for driving IT assessments, creating strategic recommendations, and developing IT policies, processes, and procedures. This role leads IT governance, ITSM, and IT quality management training initiatives, while also designing IT service catalogs and organizational structures. The specialist manages ITIL and ISO/IEC 20000 implementation projects, supports pre-sales activities, and assists in proposal development. The role requires a deep understanding of IT service management frameworks, organizational design, and project management, with a focus on improving IT efficiency, compliance, and service delivery.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Conduct IT Assessments and Develop Strategic Recommendations
 
 
 
 Lead comprehensive IT assessments to evaluate current systems, infrastructure, and processes. Provide actionable recommendations to enhance IT efficiency, compliance, and alignment with organizational goals. Develop a structured IT roadmap for long-term success and digital transformation.
 </li>
 <li>
 
 Design and Implement IT Policies, Processes, and Procedures
 
 
 
 Spearhead the design and implementation of robust IT governance policies, frameworks, and processes to ensure operational excellence, risk management, and compliance with industry standards. Tailor processes to enhance performance and maintain consistency across the IT organization.
 </li>
 <li>
 
 Lead IT Governance, ITSM, and IT Quality Management Training &amp; Awareness Initiatives
 
 
 
 Manage and deliver engaging training sessions and workshops focused on IT governance, IT Service Management (ITSM), and IT quality management best practices. Foster a culture of IT excellence by building awareness across all levels of the organization on the importance of IT compliance, security, and quality management.
 </li>
 <li>
 
 Design and Build Comprehensive IT Service Catalogs
 
 
 
 Develop and maintain a detailed and user-friendly IT Service Catalog, ensuring all IT services are accurately defined, categorized, and aligned with business needs. Work closely with business units to ensure the catalog reflects real-time service offerings and processes.
 </li>
 <li>
 
 Establish IT Organizational Structure with Defined Roles and Responsibilities
 
 
 
 Design a future-proof IT organizational structure, including clear roles and responsibilities. Ensure alignment with business goals and the efficient management of resources. Develop job descriptions and define key performance indicators (KPIs) to measure success.
 </li>
 <li>
 
 Lead and Manage ITIL and ISO/IEC 20000 Implementation Projects
 
 
 
 Oversee the implementation of ITIL frameworks and ISO/IEC 20000 certification processes. Manage cross-functional teams to ensure the successful deployment of service management practices that meet industry standards and improve service delivery.
 </li>
 <li>
 
 Participate in Pre-Sales Activities and Present IT Governance &amp; ITSM Solutions
 
 
 
 Engage in pre-sales activities by collaborating with sales teams to effectively communicate the value proposition of IT governance and ITSM solutions to potential clients. Provide expert insights on how these frameworks can drive efficiency, compliance, and business transformation.
 </li>
 <li>
 
 Support Proposal Preparation and Presentation
 
 
 
 Assist in the preparation and presentation of proposals to prospective clients, tailoring solutions to their specific needs. Demonstrate in-depth knowledge of IT governance frameworks, ITSM, and other relevant IT services to build compelling business cases.
 </li>
 </ul>
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proven expertise in IT governance &amp;ITSM frameworks (COBIT, ITIL, ISO/IEC 20000, etc).&nbsp;
 </li>
 <li>
 Strong project management skills, particularly in IT Governance, ITSM and ISO/IEC 20000 implementations.
 </li>
 <li>
 Excellent communication and presentation abilities.
 </li>
 <li>
 Strong understanding of organizational design, roles, and responsibilities in IT.
 </li>
 <li>
 Experience leading and delivering IT training and awareness sessions.
 </li>
 <li>
 Ability to collaborate with cross-functional teams and senior management.
 </li>
 <li>
 Relevant certifications (e.g., ITIL 4 Master, ITIL 4 Managing Professional, ITIL V3 Expert, ISO/IEC 20000 Lead Implementer, COBIT Design and Implementation, CGEIT, etc.) are a plus.
 </li>
 </ul>
 
 
 
 Additional Information
 
 
 
 
 
 Business Unit:&nbsp;
 
 
 
 Strategy &amp; Transformation&nbsp;
 
 
 
 Level:
 
 
 
 Mid - Senior Level
 
 
 &nbsp;
 
</div>

IT Governance Consultant

<div>
 
 
 Company Description
 
 
 
 
 
 Tech for People Unlocks the Future
 
 
 
 At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.
 
 
 With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.
 
 
 
 Devoteam Culture &amp; Values:
 
 
 
 True innovation is born from a powerful culture, fused with meaningful values.
 
 
 
 Culture:
 
 
 <ol>
 <li>
 
 
 Fair and courageous
 
 
 
 Everyone is treated fairly &ndash; this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.
 
 </li>
 <li>
 
 
 Ambition and results
 
 
 
 Ambition is nurtured at every step &ndash; this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.
 
 </li>
 <li>
 
 
 Learning and innovating
 
 
 
 Curiosity and learning are at our core &ndash; this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.
 
 </li>
 <li>
 
 
 Caring and sharing
 
 
 
 A caring attitude is infused into our culture &ndash; this encourages sharing. We believe in the power of teams, we promote support and collaboration.
 
 
 At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers,&nbsp;
 
 
 </li>
 </ol>
 
 knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.
 
 
 
 
 Because alone, we go faster &ndash; but together, we go further.
 
 
 
 
 Values:
 
 
 <ol>
 <li>
 
 Respect
 
 </li>
 <li>
 
 Frankness
 
 </li>
 <li>
 
 Passion
 
 
 </li>
 </ol>
 
 Business Unit:
 
 
 
 Data &amp; Intelligence&nbsp;
 
 
 
 Level:
 
 
 
 Senior to Managerial -level
 
 
 
 
 To know more about us, please visit:&nbsp;www.devoteam.com
 
 
 
 
 Job Description
 
 
 
 
 A Business Data Analyst translates business requirements into data-driven insights, serving as the bridge between data experts and business stakeholders. They apply analytical skills, domain knowledge, and business acumen to interpret complex data sets and produce actionable recommendations that directly impact strategic and operational business decisions. At this level, analysts independently manage analytical projects, collaborate with cross-functional teams, and clearly communicate insights to management and stakeholders, influencing strategic initiatives and driving tangible business outcomes.
 
 
 
 Technical and Analytical Capabilities:
 
 
 
 - Advanced Excel Skills: Pivot tables, advanced formulas, scenario modeling.
 
 
 - Proficiency with Data Querying: SQL for data retrieval and manipulation.
 
 
 - Data Visualization: Tableau, Power BI, Looker to develop interactive dashboards.
 
 
 - Analytical Programming: Familiarity with Python or R for exploratory analysis.
 
 
 - Understanding of Data Warehousing: Experience with relational databases and data structures for efficient data extraction and interpretation.
 
 
 - Statistical Methods: Capability to perform descriptive analytics, correlation, and regression analysis to interpret business performance.
 
 
 &nbsp;
 
 
 
 Business-Oriented Capabilities:
 
 
 
 -Business Acumen: Deep understanding of organizational processes, strategies, and KPIs to interpret data in relevant business contexts.
 
 
 -Requirement Elicitation: Ability to gather, clarify, and refine business stakeholder needs and convert them into analytical tasks.
 
 
 -Strategic Thinking: Align data analysis with business objectives, proactively identifying opportunities and recommending improvements.
 
 
 
 Communication and Soft Skills:
 
 
 
 -Strong Communication: Clearly explain analytical findings in straightforward business language, tailored to different stakeholders (including executives).
 
 
 -Data Storytelling: Ability to craft compelling narratives from data to highlight actionable insights.
 
 
 -Stakeholder Management: Comfortably interacting across departments, from technical teams to senior business executives.
 
 
 Problem-Solving and Critical Thinking: Proactively identify issues and approach business challenges analytically, offering practical solutions.
 
 
 
 Project and Task Management:
 
 
 
 -Project Leadership: Independently manage end-to-end analytical projects from requirement gathering to delivering insights.
 
 
 -Time Management: Efficiently prioritize multiple concurrent tasks or projects to meet deadlines and business expectations.
 
 
 -Documentation and Reporting: Maintain comprehensive documentation of analytical methodologies and findings, ensuring transparency and reproducibility.
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 One core certification (CCBA, CAP, or PMI-PBA)
 </li>
 <li>
 One data visualization certification (Tableau or Power BI)
 </li>
 <li>
 One complementary certification (optional but preferred)
 
 
 &nbsp;
 </li>
 </ul>
 
 
 
 Additional Information
 
 
 
 
 Level: Mid-senior Level&nbsp;
 
 
 Business Unit: Data Intelegince&nbsp;
 
</div>

Business Data Analyst

<div>
 
 
 Company Description
 
 
 
 
 Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future.
 
 
 &nbsp;
 
 
 With 25 years&rsquo; experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for people and works to create better change.
 
 
 &nbsp;
 
 
 Creative tech for Better Change.
 
 
 
 http://www.devoteam.com
 
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Fresh graduated&nbsp;with a Very good / Excellent GPA
 </li>
 <li>
 Students are looking for Co-op training with a Very good / Excellent GPA
 </li>
 <li>
 Excellent Communication skills
 </li>
 <li>
 Excellent command of English language skills&nbsp;
 
 
 
 </li>
 </ul>
 &nbsp;
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachlers degree in Computer scinse, Inormation system, Software engineering, Manament Information Sysetm or any related major.&nbsp;
 </li>
 </ul>
</div>

Trainee - Future Leaders Program