Qureos Mentor

Duke Health

<div><p>At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.</p><p><br>
</p><p><b>About Duke University Hospital</b></p>
<p>Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.</p><p></p><p><b><br>
Work Arrangement - Hybrid 2-3 days per week in office</b></p><p><b>
Work location - Duke Clinic</b></p><p></p><p><b><br>
Occ Summary</b></p><p><br>
The HR Business Partner's role is to provide strategic partnership in four primary areas: workforce planning, talent and culture strategy, business operations and risk management, and employee relations. The HR partner is responsible for training, communicating, and executing Human Resources strategy, policy, and programs for their supported unit(s). The role delivers HR services that address the unique needs of their operational unit(s) in alignment with overall HR strategies. The role provides professional HR advisory services by creating a respectful and trusting relationship with managers, leaders, and employees in their supported unit(s).</p><p></p><p><b><br>
Work Performed</b></p><ul><li>
Provide consultative and strategic direction to leaders (generally directors and below).</li><li>
Collaborate across stakeholder groups to ensure consistency in department function or specific initiatives regarding the talent force.
</li><li>Collaborate with the Center of Expertise on solutions to critical workforce planning trends and needs on behalf of the entity/service line.
</li><li>Consult, offer solutions, and escalate complex cases to Sr. HRBP as needed. Partner with stakeholder groups to align talent solutions with operational priorities, forecast future workforce needs to align with business goals, and provide analytics insights to aid informed decision making.
</li><li>Partner with stakeholder groups to develop effective strategies for leveraging talent, drive culture strategies that match business priorities, create retention strategies, and aid with succession planning and internal mobility.</li><li>
 Provide consultative support to directors and below to execute total rewards strategy and identify operation risks related to compliance and mitigation strategies.
</li><li>Proactively partner to drive change initiatives, guide leaders through employee relations issues and create strategies to mitigate future issues.
</li><li>Offer support to employees and managers regarding performance concerns and improvement strategies.
</li><li>Escalate complex employee relations issues to Sr. HR business partners.
</li><li>Participate in and manage projects that cross multiple areas.
</li><li>Maintain working knowledge of all applicable policies and procedures.
</li><li>Provide HR policy guidance and interpretation.</li><li>
Ensure regulatory compliance pertaining to employment and HR matters.</li><li>
Partner with stakeholders to understand challenges during intake/scoping discussions.</li><li>
Identify possible solutions. Make HR operational level decisions impacting specific departments.
</li><li>Maintain a working knowledge of employee relations and handle cases of moderate complexity.
</li><li>Performs other duties as assigned.</li></ul><p></p><p><b><br>
Minimum Qualifications</b></p><p></p><p><b><br>
Education</b></p><p>
Work requires skills that are generally acquired through the completion of a Bachelor's degree in Human Resources, Business Administration, or a related field.</p><p></p><p><b><br>
Experience</b></p><p>
3 years of strategic partnership experience in Human Resources or a combination of education and experience sufficient to meet to the relevant experience and competencies provided below. Excellent leadership, strategic planning, and interpersonal skills. Proficiency in data analysis and program evaluation. Experience working in a hospital or academic medical center and experience in a multidiscipline human resources environment is strongly preferred.</p><p></p><p><b><br>
Degrees, Licensures, Certifications</b></p><p>
PHR/SPHR, or other HR certification a plus</p><p></p><p><b><br>
Knowledge, Skills and Abilities</b></p><p>
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and HRIS web-based tools such as SAP strongly preferred.</p><br>
<p></p>
<br>
<div><p>Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.<br>
</p><br>
<br>
<div><p>Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas&mdash;an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.<br>
</p><br>
<div><b>Essential Physical Job Functions:</b>
</div><div><p>Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.</p></div></div></div></div>

Human Resource Business Partner - DUH

<div><p>At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.</p><p></p><p><b><br>
About Duke Raleigh Hospital, A Campus of Duke University Hospital</b></p><p>
Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of Duke Health's four hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.</p><p></p><p><b><br>
Duke Nursing Highlights:</b></p><br>
<p></p><ul><li>
Duke University Health System is designated as a Magnet organization</li><li>
Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.</li><li>
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.</li><li>
Duke University Health System has 6000 + registered nurses</li><li>
Quality of Life: Living in the Triangle!</li><li>
Relocation Assistance (based on eligibility)</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
General Description of the Job Class</b></h2><p>
This position provides support to Duke Raleigh Hospital (DRAH) Perioperative Services. Responsible for reviewing and verifying both surgical and medical charges within Epic to ensure accuracy and compliance with regulatory standards for the healthcare services provided. Also responsible for identifying discrepancies within hospital charges and nursing documentation in addition to communicating these findings to the relevant department for resolution and process improvement.</p><h3 class="jobSectionHeader"><b>
Duties and Responsibilities of this Level</b></h3><ul><li>
Daily reconciliation of charge sheets received from Operating Room (OR) and Endoscopy suite.</li><li>
Thoroughly review surgical records, anesthesia records, and related documentation to ensure that all services provided during procedure are accurately documented and billed.</li><li>
Communicate directly with Periop staff for needed documentation corrections to foster accurate charging and billing.</li><li>
Communicate charge capture issues to the appropriate department manager.</li><li>
Provide ongoing education for staff to improve charge capture and documentation.</li><li>
Track charges for supply items under miscellaneous codes and complete paperwork to establish specific charge codes.</li><li>
Enter appropriate patient charge codes into Epic OpTime module.</li><li>
Educate and orient staff to the charging practices and documentation standards for the department.</li><li>
Provide support to Patient Revenue Management Organization (PRMO) to assist with billing issues and patient inquires.</li><li>
Maintain an understanding of medical record practices, standards, and regulations.</li><li>
Contribute to the development and implementation of policies and procedures aimed at enhancing OR billing accuracy, compliance, and revenue capture.</li><li>
Protect the security of medical records to ensure that confidentiality is maintained.</li><li>
Perform other related duties incidental to the work described herein.</li></ul><h3 class="jobSectionHeader"><b>
Required Qualifications at this Level</b></h3><p><b>
Education</b></p><p>
BSN Required</p><p><b>
Experience</b></p><ul><li>
Three (3) years of OR nursing experience is required.</li><li>
Experience with charge capture entry into the EPIC/Maestro EHR strongly preferred.</li><li>
Prior nursing experience within an Emergency Department or Oncology Clinic a plus.</li><li>
Familiarity with Microsoft suite including Excel, PowerPoint, and Word strongly preferred.</li></ul><p><b>
Degrees, Licensure, and/or Certification</b></p><p>
Current or compact RN licensure in the state of North Carolina required. BLS required.</p><p><b>
Knowledge, Skills, and Abilities</b></p><ul><li>
Knowledge of scope of the registered nurse and surgical technologist.</li><li>
Knowledge of and appropriate application of nursing process.</li><li>
Knowledge of theory, practice, and procedures.</li><li>
Ability to assess nursing documentation for accuracy.</li><li>
Knowledge of supplies required for various surgical procedures.</li><li>
Able to independently seek out resources and work collaboratively.</li><li>
Ability to establish and maintain effective working relationships.</li><li>
Proficient use of a computer and ability to learn new software programs.</li><li>
Able to remain focused and organized.</li><li>
Ability to multitask.</li><li>
Working knowledge and completion of appropriated JCAHO and other regulatory requirements.</li></ul><h2 class="jobSectionHeader"><b>
Distinguishing Characteristics of this Level</b></h2><p>
The Charge Code Auditor is a representative of the Medical Auditing Department. Position directly impacts revenue capture and must work collaboratively and independently to meet deadlines.</p><br>
<br>
<div><p>Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.<br>
</p><br>
<br>
<div><p>Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas&mdash;an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.<br>
</p><br>
<div><b>Essential Physical Job Functions:</b>
</div><div><p>Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.</p></div></div></div></div>

Charge Code Auditor - Duke Raleigh Campus

<div><p>At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.</p><p></p><p><b><br>
About Duke University Health System Clinical Laboratories</b></p><p></p><p><br>
Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health's diverse patient population by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow.</p><h3 class="jobSectionHeader"><b>
General Description</b></h3><p>
In collaboration with the Medical Director of Outreach and Business Development and the Chief Administrator of the Department of Pathology, the Administrative Director will lead the creation, implementation, and management of the outreach service line for Duke Pathology and Clinical Laboratories.</p><h3 class="jobSectionHeader"><b>
Duties and Responsibilities</b></h3><h4 class="jobSectionHeader"><b>
Financial Performance</b></h4><ul><li>
Develop and achieve financial performance targets through revenue enhancement and cost containment strategies.</li><li>
Maintain current service volumes and actively pursue new service offerings to increase volume.</li><li>
Participate in third-party negotiations and oversee variable expenses, capital purchases, and outcomes management.</li><li>
Recommend financial targets, prepare budgets, monitor financial variances, and implement corrective actions as needed.</li></ul><h4 class="jobSectionHeader"><b>
Quality of Care</b></h4><ul><li>
Ensure quality care standards are met through the hospital's quality assurance program.</li><li>
Develop and implement outcomes management and performance targets, including patient satisfaction surveys, physician relations, and continuing education.</li><li>
Monitor quality variances and implement corrective actions.</li></ul><h4 class="jobSectionHeader"><b>
Market Strategy and Development</b></h4><ul><li>
Monitor market conditions and costs to recommend competitive pricing and service packaging.</li><li>
Collaborate with marketing and communications teams to develop promotional programs.</li><li>
Design and recommend service line extensions.</li><li>
Work with Health Systems representatives to develop and negotiate managed care contracts.</li><li>
Partner with Medical Staff Services to enhance physician relations and recruitment.</li><li>
Analyze market forces and internal conditions to develop and update the Business Plan.</li><li>
Align service line goals with hospital objectives and strengthen key partnerships.</li></ul><h4 class="jobSectionHeader"><b>
Resource Management</b></h4><ul><li>
Monitor resource utilization in service delivery to ensure appropriateness and efficiency.</li><li>
Enhance patient care delivery effectiveness and satisfaction.</li><li>
Recommend care improvements and coordinate implementation of redesigns as necessary.</li></ul><h4 class="jobSectionHeader"><b>
Operational Coordination</b></h4><ul><li>
Identify and communicate service line needs.</li><li>
Coordinate with clinical and non-clinical departments to develop supplier contracts.</li><li>
Participate in the Service Line Performance Team.</li></ul><h4 class="jobSectionHeader"><b>
Personnel Management</b></h4><ul><li>
Supervise and coordinate the work of designated employees, including departmental staff and divisional business management personnel.</li><li>
Manage personnel activities to align with University and departmental goals in training, equal employment opportunity, compensation, and wage administration.</li><li>
Provide guidance on employment terms as appropriate.</li></ul><h3 class="jobSectionHeader"><b>
Additional Responsibilities</b></h3><ul><li>
Perform other related duties incidental to the work described above.</li></ul><h3 class="jobSectionHeader"><b>
Required Qualifications at this Level</b></h3><h3 class="jobSectionHeader"><b>
Education</b></h3><p>
Bachelor's degree required.</p><h3 class="jobSectionHeader"><b>
Experience</b></h3><p>
Minimum of seven years of progressive administrative experience, preferably in a hospital, healthcare, or similar service industry.</p><p>
A Master's degree in Hospital Administration, Business Administration, or a related field may substitute for experience on a 1:1 basis.</p><h3 class="jobSectionHeader"><b>
Degrees, Licensure, and/or Certification</b></h3><p>
Not applicable.</p><p>
Knowledge, Skills, and Abilities</p><ul><li>
Supervision</li><li>
Budget Projections</li><li>
Trend Analysis</li><li>
Interviewing Skills</li><li>
Personnel Practices</li><li>
Accounting/Bookkeeping</li><li>
Duke Payroll System</li><li>
Office Procedures</li><li>
Duke Accounting System</li><li>
Billing/Collections</li><li>
Insurance Claims</li><li>
Correspondence</li><li>
PC Word Processing Software</li><li>
PC Spreadsheet Software</li><li>
PC Database Management Software</li></ul><br>
<br>
<div><p>Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.<br>
</p><br>
<br>
<div><p>Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas&mdash;an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.<br>
</p><br>
<div><b>Essential Physical Job Functions:</b>
</div><div><p>Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.</p></div></div></div></div>

Adminstrative Director of Outreach - Clinical Labs

Join Duke Health and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Duke Health

ABOUT_COMPANY

Human Resource Business Partner - DUH

Charge Code Auditor - Duke Raleigh Campus

Adminstrative Director of Outreach - Clinical Labs