Qureos Mentor

Duke Health

<div>At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. 
About Duke Raleigh Hospital, A Campus of Duke University Hospital
Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care. 
This Position Offers a $2500 Committment Bonus!!! 
 Location: 3400 Wake Forest Rd, Raleigh, NC 27609 
 Work Schedule: Monday &ndash; Friday, 8:00 AM &ndash; 4:30 PM 
Occupational Summary
Perform duties in computerized order entry, distribution of all supplies, linen, and equipment, and the shipping/receiving of hospital merchandise. This position is primarily responsible for the procurement of equipment, implants, and surgical instruments for the OR and Surgery Center at Duke Raleigh Hospital. The role ensures optimal inventory management and availability of surgical equipment while maintaining accurate financial records through invoice reconciliation. 
Work Performed<ul><li>
Specialized Procurement: Order equipment, implants, and surgical instruments specifically for the OR, Surgery Center, and Sterile Processing Department (SPD).</li><li>
Financial Reconciliation: Reconcile blocked invoices for the hospital by identifying and resolving discrepancies. This includes working closely with Corporate Accounts Payable and Procurement.</li><li>
Purchase Order Management: Create &quot;Bill Only&quot; POs for the OR and ensure all instrument orders for SPD are processed accurately.</li><li>
Inventory &amp; Distribution: Distribute and restock supplies/linen; use Supply Chain technologies (Pyxis and SAP) to document movement; perform regular cycle counts and monitor expiration dates.</li><li>
Shipping &amp; Receiving: Accept and sign for deliveries; inspect shipments and enter Goods Receipts into SAP; report identified shipment discrepancies to management.</li><li>
Daily Logistics: Transport shipments from the loading dock to the stockroom and deliver packages to appropriate purchasers. Ensure all STAT orders are completed according to service level agreements.</li></ul> 
Knowledge, Skills, and Abilities<ul><li>
Technical Proficiency: Strong working knowledge of Microsoft Excel, Word, and Outlook is highly preferred.</li><li>
System Knowledge: Experience with SAP and SPM is a significant plus; however, these systems can be taught to candidates who possess the core Microsoft Office skills.</li><li>
Clinical Familiarity: Experience in OR supplies or Sterile Processing in a hospital setting is strongly preferred to understand the specific needs of the service line.</li><li>
Detail Orientation: High level of accuracy required for reconciling invoices and identifying discrepancies.</li></ul> 
Qualifications<ul><li>
Education: HS Diploma/G.E.D. required.</li><li>
Experience: At least 1 year of work experience in distribution, warehousing, shipping, receiving, logistics, material handling, or customer service. Experience in a fast-paced healthcare environment is preferred.</li><li>
Licensure: Valid Driver's License may be required.</li></ul> 
Physical Requirements &amp; Working Conditions<ul><li>
Mobility: Incumbents are required to walk from the office to the main hospital and Surgery Center approximately 35-40% of the work week.</li><li>
Lifting: Must have the ability to exert 20 to 50 pounds of force occasionally, and up to 100 pounds of exertional force daily when pushing/pulling loaded supply carts.</li><li>
Environment: Frequent reaching, lifting, stooping, and bending are required in daily duties.</li></ul> 
 
<div>Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. 
 
 
<div>Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas&mdash;an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. 
 
<div>Essential Physical Job Functions:
</div><div>Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.</div></div></div></div>

Supply Chain Associate (Operating Room & Surgery Center) 1st Shift

<div>At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. 
Patient Revenue Management Organization
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health. 
Duke University Health System - Patient Revenue Management Office (PRMO) seeks to hire a Service Access Team Leader who will embrace our mission of Advancing Health Together. 
The Service Access Team Lead is an integral part of the patient care team in the clinic/service area and is responsible for patient registration activities including patient identification, demographic and insurance updates, check-in, check-out, point of service collections (deductible, copay, coinsurance and balances), referral and order management, and appointment scheduling according to established policies and procedures. The Patient Service Associate Team Lead is responsible for living Duke&rsquo;s values and demonstrating expected behaviors while contributing to creating a positive patient experience and building a positive work environment. The Patient Service Associate Team Lead will maintain a professional image in appearance and over the phone. The Patient Service Associate Team Lead contributes to ensuring the registration desk and waiting areas safeguard patient privacy, confidentiality and safety and are well maintained and clean. 
Job Summary 
Preparation for clinic 
<ul><li>
Review listing of today&rsquo;s patients and next day patients (Department Appointment Report &ndash;DAR) Complete prior preparation activities as required by clinic/department area.</li><li>
Manage clinic work queues following appropriate policies and procedures. Missing Registration items that can be cleared for patients prior to or at arrival Referral work queues Orders work queue.</li><li>
Obtain Imprest cash bag.</li><li>
Identify operational improvements to maximize efficiency and effectiveness of services provided. Communicate opportunities to management</li><li>
Perform other related clerical duties as assigned by Service Access Manager</li></ul> 
Minimum Qualifications 
Education 
High school diploma required. 
Experience 
Four years of experience in a healthcare setting is required. An Associate's degree in healthcare or business may substitute for two years of experience. A Bachelor's degree in business or healthcare may substitute for four years of experience. 
Knowledge, Skills and Abilities:<ul><li> 
Strong verbal and written communication skills mandatory.</li><li>Basic PC skills.</li><li>Minimum six months data entry experience.</li><li>Medical terminolog y knowledge</li><li>Knowledge and understanding of telephone etiquette.</li><li>Ability to organize and prioritize.</li><li>Ability to provide oral and written instructions.</li><li>Ability to interact tactfully and courteously with the public.</li><li>Ability to apply specific departmental policies, rules and regulationsrelating to verifying patient in formation, collecting payments and maintaining records and forms.</li><li>Ability to establish and maintain effective relationships with other personnel.</li><li>Entry level supervisory skills (coaching/counseling, performance evaluation)</li><li>Knowledge of staff planning</li></ul> 
 
<div>Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. 
 
 
<div>Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas&mdash;an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. 
 
<div>Essential Physical Job Functions:
</div><div>Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.</div></div></div></div>

Service Access Team Leader - Cancer Center Registration

<div>At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. 
Patient Revenue Management Organization
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health. 
ONSITE POSITION: Monday - Friday (8:00 AM - 5:00 PM) 
Summary
Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check-in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management. 
 Work Performed<ul><li>
Prepare for clinic visits by reviewing next day patients and completing next day preparation activities.</li><li>
Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office c harts, medical records, reports, petty cash and collections bag.</li><li>
File history sheets, ancillary reports and all other required patient record documentation.</li><li>
Return medical records.</li><li>
Attach HIPPA/Medicare documents to the encounter forms.</li><li>
Check-in patient upon arrival in the practice.</li><li>
Identify correct patient information in Maestro Care. Verify patient demographic data.</li><li>
Edit Maestro Care as needed.</li><li>
Accurately identify the appropriate account for patient visit.</li><li>
Present and educate patients on required forms and obtain signature as required by policy and procedure.</li><li>
Completes all Maestro Care check-in files and manage all appropriate alerts.</li><li>
Collect and post co-payments and balances on accounts due.</li><li>
Imprint all patient specific chart documents and requisition/transmittal documents.</li><li>
Copy, file and distribute insurance cards as indicated by procedure.</li><li>
Coordinate all labs/ procedures as requested.</li><li>
Maintain private physician office charts.</li><li>
Prepare encounter forms.</li><li>
Investigate and account for missing encounter forms.</li><li>
Audit encounter forms for completeness and accuracy before batching.</li><li>
Batches encounter forms or charge posting in Maestro Care.</li><li>
Schedule tests and procedures.</li><li>
Complete and distribute ancillary service requisitions.</li><li>
Explain billing to patients according to PRMO credit and collection policies.</li><li>
Determine the amount of cash to be collected based on insurance plan.</li><li>
Check- outpatients.</li><li>
Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures.</li><li>
Answer telephone, take and deliver messages to physicians, nurses and others.</li><li>
Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards</li></ul> 
Knowledge, Skills and Abilities<ul><li>
Strong verbal and written communication.</li><li>
Basic PC and data entry skills.</li><li>
Knowledge of medical terminology and telephone etiquette.</li><li>
Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others.</li><li>
Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms.</li></ul> 
Education
Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education 
Experience
Minimum of one year of work experience in directly communicating and activities. Providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks 
Degrees, Licensures, Certifications
N/A 

 
<div>Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. 
 
 
<div>Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas&mdash;an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. 
 
<div>Essential Physical Job Functions:
</div><div>Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.</div></div></div></div>

Patient Service Associate - Orthopaedics Apex

<div>At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. 
Patient Revenue Management Organization
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health. 
ONSITE POSITION: Monday - Friday (7:30 AM - 4:00 PM) 
Summary
Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check-in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management. 
 Work Performed<ul><li>
Prepare for clinic visits by reviewing next day patients and completing next day preparation activities.</li><li>
Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office c harts, medical records, reports, petty cash and collections bag.</li><li>
File history sheets, ancillary reports and all other required patient record documentation.</li><li>
Return medical records.</li><li>
Attach HIPPA/Medicare documents to the encounter forms.</li><li>
Check-in patient upon arrival in the practice.</li><li>
Identify correct patient information in Maestro Care. Verify patient demographic data.</li><li>
Edit Maestro Care as needed.</li><li>
Accurately identify the appropriate account for patient visit.</li><li>
Present and educate patients on required forms and obtain signature as required by policy and procedure.</li><li>
Completes all Maestro Care check-in files and manage all appropriate alerts.</li><li>
Collect and post co-payments and balances on accounts due.</li><li>
Imprint all patient specific chart documents and requisition/transmittal documents.</li><li>
Copy, file and distribute insurance cards as indicated by procedure.</li><li>
Coordinate all labs/ procedures as requested.</li><li>
Maintain private physician office charts.</li><li>
Prepare encounter forms.</li><li>
Investigate and account for missing encounter forms.</li><li>
Audit encounter forms for completeness and accuracy before batching.</li><li>
Batches encounter forms or charge posting in Maestro Care.</li><li>
Schedule tests and procedures.</li><li>
Complete and distribute ancillary service requisitions.</li><li>
Explain billing to patients according to PRMO credit and collection policies.</li><li>
Determine the amount of cash to be collected based on insurance plan.</li><li>
Check- outpatients.</li><li>
Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures.</li><li>
Answer telephone, take and deliver messages to physicians, nurses and others.</li><li>
Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards</li></ul> 
Knowledge, Skills and Abilities<ul><li>
Strong verbal and written communication.</li><li>
Basic PC and data entry skills.</li><li>
Knowledge of medical terminology and telephone etiquette.</li><li>
Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others.</li><li>
Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms.</li></ul> 
Education
Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education 
Experience
Minimum of one year of work experience in directly communicating and activities. Providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks 
Degrees, Licensures, Certifications
N/A 
 
<div>Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. 
 
 
<div>Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas&mdash;an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. 
 
<div>Essential Physical Job Functions:
</div><div>Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.</div></div></div></div>

Patient Service Associate - Clinic 2B & 2C

<div>At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. 
Patient Revenue Management Organization
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health. 
ONSITE POSITION: Monday - Friday (First Shfit) 
Record and generate variety of information pertaining to the patient revenue process. Accurate, high-performance level position requires certain degree of knowledge of complex rules and corresponding ability to apply these rules in the work environment to achieve desired outcomes
Duties and Responsibilities of this Level
Fiscal Responsibility: Record or generate revenue by gathering and processing information that impacts the patient revenue process. Fiscal responsibility measured on high production levels, quality of work output, in compliance with established DUHS policy standards. May also be defined in terms of value of work portfolio assigned and /or revenue expectations.
Customer Service: Initiate and develop relationships with customers in order to gather and process information or resolve issues in order to receive accurate reimbursement and optimize internal and external customer satisfaction.
Clerical Duties: Operate general office equipment. Generates letters, works on spreadsheets; enters and sorts data. Scope of Authority: Work independently and has the ability to make decisions relative to individual work activities. Accountable for individual work activities. Work assignments defined by immediate supervisor or manager. Job does not require supervision of other employees in the unit.
Required Qualifications at this Level
Education
Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred .Additional training or working knowledge of related business
Experience
Two years of experience working in hospital access, physician office or billing and collections or an equivalent combination of relevant education and/or experience.
Degrees, Licensure, and/or Certification
N/A
Knowledge, Skills, and Abilities
Excellent communication skills, oral and written. Ability to analyze data, perform multiple tasks and work independently. Must be able to develop and maintain professional, service-oriented working relationships with patients, physicians, co-workers and supervisors. Must be able to understand and comply with policies and procedures.
Distinguishing Characteristics of this Level
N/A 
 
<div>Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. 
 
 
<div>Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas&mdash;an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. 
 
<div>Essential Physical Job Functions:
</div><div>Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.</div></div></div></div>

Patient Account Associate - Denials: Billing and Registration - Remote - MUST RESIDE IN NC

<div>At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. 
Duke University Health System Clinical Laboratories
Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow. 
*** This Position is Eligible for a Lump Sum of $3,000 Relocation and $2,500 Commitment Bonus *** 
Location: Cary Cancer Center
Work Week: Monday-Friday 7:45am-4:15pm 
General Description
Perform a variety of the technical procedures involved in the procurement, processing, and evaluation of patient specimens for use in the diagnosis and treatment of disease; teach and perform routine clerical and technical procedures including specimen collection, and responsible for the delivery of supplies and procurement of specimens from physicians&rsquo; offices, clinical specimen preparation and processing for analysis and dispatch, patient registration and order entry; and serve as hospital laboratory representative and liaison with outside clients. 
Job Duties<ul><li>
Perform a variety of routine and specialized procedures.</li><li>
Prepare and initiate special tests and procedures including, but not limited to, cytogenetics, general laboratory, Point-of-Care Testing, urinalysis without a microscope, phlebotomy, and specimen management.</li><li>
Obtain total volume, perform aliquot and distribute all urine specimens.</li><li>
Properly determine urine volume. Properly label aliquot containers.</li><li>
Communicate in a professional and courteous manner with patients, family, and other medical personnel as necessary for problem recognition and initiation of the resolution and, if necessary, escalation to the next level. Obtain information for laboratory records, explain procedures, allay fears and elicit cooperation.</li><li>
Utilize standard equipment to maintain positive patient identification through the maintenance of all clinical laboratory records, register/accession patients/specimens, and perform order entry as required.</li><li>
Perform various quality control, safety, and infection control procedures to maintain compliance with internal and external regulations.</li><li>
Receive and process specimens as required by respective laboratory area procedures and protocols.</li><li>
Receive specimens into the laboratory using Beaker.</li><li>
Positively ID all patient specimens, and verify all laboratory labels/requisitions, ensuring a valid order. Properly sort all specimens.</li><li>
Participate in the distribution of specimens, supplies, and reports to the appropriate laboratory staff; perform messenger/courier activities as required.</li><li>
Maintain inventory of supplies; stock supplies on carts and hand trays; wash glassware.</li><li>
Utilize various hospital information systems and software.</li><li>
Assist with the maintenance of specimens and/or slides.</li><li>
Perform routine maintenance as required by laboratory procedures.</li><li>
Assist with word processing, miscellaneous office tasks, and maintaining office records.</li><li>
Perform other related duties incidental to the work described herein.</li></ul> 
Required Qualifications at this Level
Education<ul><li>
High School diploma or GED. For assignment to phlebotomy, completion of a structured phlebotomy training course and clinical rotation are recommended.</li><li>
Minimal educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA requirements are met by the employee for the tasks being performed.</li></ul> 
Experience 
Clinical Technician I&bull; Alternatively, an equivalent combination of relevant education and/or experience. One year of previous clinical lab experience is preferred.<div> 
Clinical Technician II 
<ul><li>Alternatively, an equivalent combination of relevant education and/or experience.</li><li>Must have at least 2 years&rsquo; experience as a Clinical Tech I or Certification as a Phlebotomist plus achieve the required competency level for specified job responsibilities.</li></ul></div> 
Degrees, Licensure, and/or Certification<div>
Clinical Technician I 
<ul><li>For assignment to Phlebotomy Services, certification as a Phlebotomist by a nationally recognized agency/board is recommended.</li></ul>
&bull; Certification of Basic Life Support preferred.&bull; National Healthcare Association (NHA) -Clinical Laboratory Phlebotomy Examination (CLPlb), American Society of Clinical Pathologists &ndash; Phlebotomy Technician Examination [PBT(ASCP)], International Academy of Phlebotomy Sciences (IAPS), National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT), National Phlebotomy Certification Examination (NPCE), American Medical Technologists (AMT), or another national certification as approved by Clinical Labs Leadership.</div><div> 
Clinical Technician II 
<ul><li>For assignment to Phlebotomy Services, certification as a Phlebotomist by a nationally recognized board/agency may be required.</li></ul>
&bull; Certification of Basic Life Support preferred. &bull; National Healthcare Association (NHA) -Clinical Laboratory Phlebotomy Examination (CLPlb), American Society of Clinical Pathologists- Phlebotomy Technician Examination [PBT(ASCP)], International Academy of Phlebotomy Sciences (IAPS), National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT), National Phlebotomy Certification Examination (NPCE), National Phlebotomy Solutions (NPS), or another national certification as approved by Clinical Labs leadership.</div><div> 
Knowledge, Skills, and Abilities 
&bull; Basic phlebotomy and specimen processing techniques.&bull; Knowledge of medical terms preferred.&bull; Basic computer skills. 
<ul><li>Effective communication skills.</li><li>Effective professional communication skills to interact with patients/ customers.</li></ul></div> 

 
<div>Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. 
 
 
<div>Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas&mdash;an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. 
 
<div>Essential Physical Job Functions:
</div><div>Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.</div></div></div></div>

Outpatient Phlebotomy - Cary Cancer Center - First Shift

<div>At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. 
Patient Revenue Management Organization
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.<h3 class="jobSectionHeader"> 
Occ Summary</h3> 
The Medical Records Coder II is a certified coder. Coordinate/review the work of subordinate employees and assist with the training and continuing education programs. Code medical records utilizing ICD-10-CM and CPT-4 coding conventions. Review the medical record to ensure specificity of diagnoses, procedures and appropriate/optimal reimbursement for hospital and/or professional charges. Abstract information from medical records following established methods and procedures.<h3 class="jobSectionHeader"> 
Work Performed</h3>
Review the complex (problematic coding that needs research and reference checking) medical records and accurately code the primary/secondary diagnoses and procedures using ICD-10-CM and/or CPT coding conventions. Coordinate/review the work of designated employees. Ensure quality and quantity of work performed through regular audits. Assist with research, development and presentation of continuing education programs in areas of specialization. Review medical record documentation and accurately code the primary/secondary diagnoses and procedures using ICD-10-CM and CPT-4 coding conventions. Sequence the diagnoses and procedures using coding guidelines. Ensure DRG/APC assignment is accurate. Abstract and compile data from medical records for appropriate optimal reimbursement for hospital and/or professional charges. Consult with and educate physicians on coding practices and conventions in order to provide detailed coding information. Communicate with nursing and ancillary services personnel for needed documentation for accurate coding. Maintain a thorough understanding of anatomy and physiology, medical terminology, disease processes and surgical techniques through participation in continuing education programs to effectively apply ICD-10-CM and CPT-4 coding guidelines to inpatient and outpatient diagnoses and procedures. Maintain a thorough understanding of medical record practices, standards, regulations, the Joint Commission on Accreditation of Health Organizations (JCAHO), Health Care/Finance Administration (HCFA), Medical Review of North Carolina (MRNC), etc. Assist with special projects as required. Perform other related duties incidental to the work described herein.<h3 class="jobSectionHeader"> 
Knowledge,Skills and Abilities</h3>
Advanced ICD-10-CM &amp; CPT-4 coding conventions Anatomy and Physiology Medical Terminology Extensive DRG/APC reimbursement knowledge Coding software familiarity Effective written and verbal communication skills Data entry/CRT<h3 class="jobSectionHeader"> 
Level Characteristics</h3>
N/A<h3 class="jobSectionHeader"> 
Minimum Qualifications</h3><h3 class="jobSectionHeader"> 
Education</h3>
High school diploma required.<h3 class="jobSectionHeader"> 
Experience</h3>
RHIA certification- no experience required RHIT certification- no experience required CCS certification&mdash;one year of coding experience required CPC or HCS-D certification- two years of coding experience required<h3 class="jobSectionHeader"> 
Degrees, Licensures, Certifications</h3>
Must hold one of the following active/current certifications: Registered Health Information Administrator (RHIA) Hospital Coding Registered Health Information Technician (RHIT) Hospital Coding Certified Coding Specialist (CCS) Hospital Coding Certified Professional Coder (CPC) Homecare Coding Specialist-Diagnosis (HCS-D) Homecare Coding 
 
<div>Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. 
 
 
<div>Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas&mdash;an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. 
 
<div>Essential Physical Job Functions:
</div><div>Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.</div></div></div></div>

MEDICAL RECORDS CODER II

Join Duke Health and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.