Qureos Mentor

Erlanger

Erlanger is a non-profit, academic teaching hospital and health system located in Chattanooga, Tennessee. It serves as the home hospital for the Chattanooga area and is recognized among "America's Best Hospitals" by U.S. News & World Report. Erlanger is a Level-One Trauma Center and the only provider of tertiary care services for a four-state region, including southeast Tennessee, north Georgia, north Alabama, and western North Carolina. The hospital system includes specialized facilities such as Children's Hospital at Erlanger, which is dedicated to pediatric care.

<div><div><b>Clinical Medical Assistant - Health Centers - 32hrs per week</b> <b>(</b><b>47667</b><b>)</b> <b>-</b>Physician Practices Chattanooga, TN</div><div>
Medical Asst Cert SS-DA GF</div><div>
Regular - Non-exempt - Full-time - <b>Standard Hours</b> 32</div><p></p><div><b>
Description</b><div></div><div><br>
Job Summary:<br>
The Certified Medical Assistant (CMA) provides direct and indirect patient care in ambulatory settings under the supervision of physicians, nurse practitioners, physician assistants, RNs, or LPNs. This role supports the delivery of safe, efficient, and age-appropriate care by assisting with exams, procedures, screenings, and documentation, while ensuring compliance with state regulations and practice policies. CMAs also manage patient flow, maintain accurate medical records, perform basic laboratory and clinical tasks, administer medications, and educate patients on home care and assistive devices. As part of a collaborative, team�based model, the CMA contributes to quality improvement initiatives and helps optimize the overall patient experience.<br>
<br>
Education:<br>
Required:
<br>
High school diploma or GED plus completion of an accredited medical assistant program OR military equivalent training.
<br>
<br>
Preferred:<br>
<br>
Experience:<br>
Required: 0-2+ years CMA experience or specialty certification<br>
One year of clinical medical assistant experience within the last 5 years.
<br>
<br>
Preferred:<br>
Previous MA experience<br>
Phlebotomy Skills<br>
<br>
Position Requirement(s): License/Certification/Registration<br>
Required:<br>
BLS completed prior to going to the unit/department and to be maintained going forward.
<br>
Clinical Medical Assistant Certification<br>
<br>
Preferred:<br>
<br>
For Medical Assistants who work in areas with DNV Advanced Specific Disease Certification requirements:<br>
<ul><li>Ortho: 4 hours education annually</li><li>Stroke: 1 hours education annually
</li><li>Spine: 2 hours education annually</li></ul>
<br>
Department Position Summary:<br>
<br>
The employee must be able to:<br>
<br>
Patient Care<br>
<ul><li>Deliver age-appropriate care across the lifespan.</li><li>Assess patient data and identify individual needs.</li><li>Provide care in accordance with unit policies and procedures.</li><li>Support patient flow: scheduling, escorting to exam rooms, assisting with transfers, specimen collection, history-taking, and screenings.</li><li>Assist providers and nurses with procedures, charting, patient/family instructions, and communication.</li></ul><br>
Clerical Support<br>
<ul><li>Manage patient records and documentation.</li><li>Obtain lab, imaging, and referral reports.</li><li>Complete forms and requisitions.</li><li>Schedule appointments and verify insurance/demographics.</li><li>Maintain and update charts; review in-basket messages.</li></ul><br>
Environmental Duties<br>
<ul><li>Prepare and clean instruments, equipment, and exam rooms per protocol.</li><li>Run and document equipment quality controls.</li><li>Maintain logs (refrigerator, samples, quality control).</li><li>Order, stock, and restock supplies.</li></ul><br>
Organizational Responsibilities<br>
<ul><li>Uphold patient rights and respond to emergency codes.</li><li>Communicate patient or staff concerns to supervisors.</li></ul><br>
Clinical/Medical Assisting
<br>
<ul><li>Apply aseptic technique, sterilization, and instrument preparation.</li><li>Record vital signs and prep for exams.</li><li>Administer medications (oral, injection) and verify prescriptions.</li><li>Assist with minor surgeries, pre/post-surgical care, dressings, and suture removal.</li><li>Handle biohazard waste safely.</li><li>Provide therapeutic modalities and patient education (assistive devices, body mechanics, home care).</li><li>Perform lab procedures per OSHA standards, including CLIA-waived testing.</li><li>Conduct venipunctures, capillary punctures, and specimen handling (urine, throat, vaginal, stool, sputum). (Venipuncture requires additional training)</li><li>Perform electrocardiography. (Additional training required)</li></ul></div></div></div><p></p>

Clinical Medical Assistant - Health Centers - 32hrs per week

<div><div><b>Clinical Medical Assistant - Health Centers - 32/hrs per week</b> <b>(</b><b>47666</b><b>)</b> <b>-</b>Physician Practices Chattanooga, TN</div><div>
Medical Asst Cert SS-DA GF</div><div>
Regular - Non-exempt - Full-time - <b>Standard Hours</b> 37.5</div><p></p><div><b>
Description</b><div></div><div><br>
Job Summary:<br>
The Certified Medical Assistant (CMA) provides direct and indirect patient care in ambulatory settings under the supervision of physicians, nurse practitioners, physician assistants, RNs, or LPNs. This role supports the delivery of safe, efficient, and age-appropriate care by assisting with exams, procedures, screenings, and documentation, while ensuring compliance with state regulations and practice policies. CMAs also manage patient flow, maintain accurate medical records, perform basic laboratory and clinical tasks, administer medications, and educate patients on home care and assistive devices. As part of a collaborative, team�based model, the CMA contributes to quality improvement initiatives and helps optimize the overall patient experience.<br>
<br>
Education:<br>
Required:
<br>
High school diploma or GED plus completion of an accredited medical assistant program OR military equivalent training.
<br>
<br>
Preferred:<br>
<br>
Experience:<br>
Required: 0-2+ years CMA experience or specialty certification<br>
One year of clinical medical assistant experience within the last 5 years.
<br>
<br>
Preferred:<br>
Previous MA experience<br>
Phlebotomy Skills<br>
<br>
Position Requirement(s): License/Certification/Registration<br>
Required:<br>
BLS completed prior to going to the unit/department and to be maintained going forward.
<br>
Clinical Medical Assistant Certification<br>
<br>
Preferred:<br>
<br>
For Medical Assistants who work in areas with DNV Advanced Specific Disease Certification requirements:<br>
<ul><li>Ortho: 4 hours education annually</li><li>Stroke: 1 hours education annually
</li><li>Spine: 2 hours education annually</li></ul>
<br>
Department Position Summary:<br>
<br>
The employee must be able to:<br>
<br>
Patient Care<br>
<ul><li>Deliver age-appropriate care across the lifespan.</li><li>Assess patient data and identify individual needs.</li><li>Provide care in accordance with unit policies and procedures.</li><li>Support patient flow: scheduling, escorting to exam rooms, assisting with transfers, specimen collection, history-taking, and screenings.</li><li>Assist providers and nurses with procedures, charting, patient/family instructions, and communication.</li></ul><br>
Clerical Support<br>
<ul><li>Manage patient records and documentation.</li><li>Obtain lab, imaging, and referral reports.</li><li>Complete forms and requisitions.</li><li>Schedule appointments and verify insurance/demographics.</li><li>Maintain and update charts; review in-basket messages.</li></ul><br>
Environmental Duties<br>
<ul><li>Prepare and clean instruments, equipment, and exam rooms per protocol.</li><li>Run and document equipment quality controls.</li><li>Maintain logs (refrigerator, samples, quality control).</li><li>Order, stock, and restock supplies.</li></ul><br>
Organizational Responsibilities<br>
<ul><li>Uphold patient rights and respond to emergency codes.</li><li>Communicate patient or staff concerns to supervisors.</li></ul><br>
Clinical/Medical Assisting
<br>
<ul><li>Apply aseptic technique, sterilization, and instrument preparation.</li><li>Record vital signs and prep for exams.</li><li>Administer medications (oral, injection) and verify prescriptions.</li><li>Assist with minor surgeries, pre/post-surgical care, dressings, and suture removal.</li><li>Handle biohazard waste safely.</li><li>Provide therapeutic modalities and patient education (assistive devices, body mechanics, home care).</li><li>Perform lab procedures per OSHA standards, including CLIA-waived testing.</li><li>Conduct venipunctures, capillary punctures, and specimen handling (urine, throat, vaginal, stool, sputum). (Venipuncture requires additional training)</li><li>Perform electrocardiography. (Additional training required)</li></ul></div></div></div><p></p>

Clinical Medical Assistant - Health Centers - 32/hrs per week

<div><div><b>Human Resources Site Coordinator - Bledsoe</b> <b>(</b><b>47366</b><b>)</b> <b>-</b>Bledsoe Pikeville, TN</div><div>
Human Resources Site Coordinator - Bledsoe</div><div>
Regular - Non-exempt - Full-time - <b>Standard Hours</b> 37.5</div><p></p><div><b>
Description</b><div></div><div><br>
Job Summary:<br>
The Human Resources Site Coordinator serves as the contact person for needs in the areas of employment, recruitment/retention, employee relations and compensation. The employee in this position is responsible for management of the Human Resources function for the Erlanger Bledsoe Campus and Erlanger Sequatchie Valley Campus.<br>
<br>
In conjunction with the Director of Talent Acquisition, the Recruiter manages full life cycle recruiting for assigned areas, from initial posting of job requisitions through completion of all steps in the hiring and pre-boarding process, to ensure selected candidates meet hiring standards of Erlanger Health and the job description. The Recruiter will be responsible for following recruitment and marketing plans to source the most qualified talent for Erlanger Health. The Recruiter will advise and assist hiring managers with selection decisions and will present and negotiate salary offers with selected candidates (in conjunction with the Erlanger Health Compensation Team). The Recruiter must demonstrate a high level of professionalism and provide excellent service to all customers, internal and external.<br>
<br>
Key Job Responsibilities:<br>
<ul><li>Executes recruiting plans to source well-qualitied and diverse candidates from a variety of sources.</li><li>Develop relationships with key leaders and understand the business and recruiting needs of assigned areas, including forecasting, new program development, etc. Uses data to guide decision making.</li><li>Provides counsel to hiring managers in all areas of talent acquisition.</li><li>Manage selection process to include screening, interviewing and assessing candidates.</li><li>Create and extend job offers to internal and external candidates. Handles all aspects of offer negotiation.</li><li>Supports virtual and in person hiring events.</li><li>Works closely with other TA and HR team members to adhere to pre-boarding practices</li><li>Manages pre-boarding process for selected candidates and participates in process improvement work</li></ul><br>
The Talent Acquisition Specialist role in this position ensures all pieces of the hiring and on-boarding processes are executed efficiently and effectively for the Talent Acquisition team, and that a consistent customer service experience is provided to internal and external customers.<br>
<br>
Education:<br>
Required:<br>
<ul><li>Two years of administrative experience in a Human Resources setting or equivalent college education.</li></ul><br>
Required after 3/7/18:<br>
<ul><li>Bachelor's Degree in HR Management, Business Administration or related field.</li><li>Employees hired prior to March 7, 2018 have been grandfathered in.</li></ul><br>
Preferred:<br>
<ul><li>Two or more years of recruiting experience, or business operations leadership experience which includes responsibility for managing complex hiring processes, or a combination of experience and relevant education.</li><li>For current Erlanger Health Human Resources team members, consideration may also be given to those who have one year of experience as a Talent Acquisition Specialist on the Human Resources team managing complex hiring and on-boarding processes.</li><li>Healthcare Human Resources experience.</li><li>Employment branding or employment marketing experience.</li><li>PeopleSoft and Taleo experience.</li></ul><br>
Position Requirement(s): License/Certification/Registration<br>
Required:<br>
<ul><li>N/A</li></ul><br>
Preferred:<br>
<ul><li>National Association for Health Care Recruitment Certified Healthcare Recruiter.</li><li>Society for Human Resource Management CP certification.</li></ul><br>
Department Position Summary:<br>
<ul><li>As a TA Partner, responsibilities include recruitment activities for the Bledsoe Campus/Sequatchie Valley Emergency Department, posting and advertising of vacant positions, and conducting interviews as needed. Responsible for the coordination of New Employee Orientation/Follow-Up with Organizational Development. Acts as community liaison at job fairs and other community events to promote the Erlanger Bledsoe/Sequatchie Valley Emergency Dept.</li><li>Employee Relations duties will include providing guidance to employees and managers with varying issues in conjunction with Erlanger Health Employee Relations Department. Other areas of responsibility include assisting with Leave of Absence Requests and discipline and grievance processes in conjunction with Erlanger Health HR. This position works closely with HRBP�s assisting with employee needs for the Bledsoe/SVED sites.</li><li>This position is also responsible for Kronos functions for the Bledsoe/Sequatchie Valley Campus including approving data for the Dept. Managers as directed by the Market President for Bledsoe/Sequatchie Valley.</li><li>In-processing of all new employees for the Bledsoe/SVED Campus including entry of new hire information and maintenance of current employee information into the Peoplesoft/ Applicant Tracking systems as necessary. Responsible for securing criminal background checks on all employees with timeline established by the State of TN. Responsible for pre-employment searches to include but not limited to: EPLS, OIG, Abuse Registry.</li><li>Assist with the processing of employee injury for Erlanger Bledsoe/Sequatchie Valley employees as needed.</li><li>Co-ordinates employee anniversary recognition programs and special events for Bledsoe Campus/Sequatchie Valley Campus in conjunction with employee relations</li><li>Assists in the development and maintenance of up-to-date job descriptions in conjunction with department supervisors and Erlanger Health HR Department.</li><li>Maintains all necessary records and reports in an orderly manner. Acts as Human Resources representative for Bledsoe Campus/Sequatchie Valley Campus for all State Surveys, DNV Surveys, and CAP Surveys.</li><li>The TAS will respond to questions about the hiring and orientation process from managers and candidates. The TAS must present him/herself in a professional manner and work as a partner with the HR team, hiring managers, and candidates. He/she should exhibit strong verbal and written communication skills. Demonstrates knowledge of computer applications and software such as MS Office, Taleo and PeopleSoft. Exemplifies good organizational and administrative skills and appropriately prioritizes work. Ability to work well under pressure and to meet tight deadlines. Ability to handle confidential information in a professional manner. Positively demonstrates and promotes team spirit.</li></ul><br>
<ul><li>In the Talent Access Specialist Role:</li></ul>
1. The Talent Acquisition Specialist (TAS) ensures all pieces of the hiring and on-boarding processes are executed efficiently and effectively for the Talent Acquisition team, and that consistent customer service experience is provided to internal and external customers. The TAS�s responsibilities include, but are not limited to:<br>
2. Knowledge of career site and application mechanics<br>
3. Scheduling pre-employment physicals. Ensures results for all pieces of the physical are acceptable. Notifies recruiter or director as appropriate with concerns.<br>
4. Ordering background screens and ensuring results are received in a timely manner and reviewed by recruiter. Appropriately notifies recruiter of concerns in background screen results. Archives background screen results in imaging system.<br>
5. Ensures candidate completes on-boarding portal on time and assists with questions<br>
6. Ensures all on-boarding deadlines are met to ensure a seamless transition to orientation<br>
7. Works with Organizational Development to ensure all orientees and the TA team are prepared for New Associate Orientation each week<br>
8. Assists with the I-9 process for orientation groups<br>
9. Understands the badging process<br>
10. Prepares Sign on bonus agreements as necessary.<br>
11. Registration and coordination of recruiting events.<br>
12. Attends career fairs/recruiting events</div></div></div><p></p>

Human Resources Site Coordinator - Bledsoe

<div><div><b>PCT-Oncology-Full-Time-Nights</b> <b>(</b><b>47454</b><b>)</b> <b>-</b>Erlanger Baroness Hospital Chattanooga, TN</div><div>
Patient Care Tech</div><div>
Regular - Non-exempt - Full-time - <b>Standard Hours</b> 36</div><p></p><div><b>
Description</b><div></div><div><br>
Job Summary:<br>
A non-licensed healthcare provider employed by Erlanger Health Systems is responsible for direct and/or indirect care of patients.<br>
<br>
Education:<br>
Required:
<br>
<ul><li>High school diploma or GED or occupational diploma paired with successful completion of the project search program, or meet one of the preferences.�
</li></ul><br>
Preferred:<br>
-Certified Nursing Assistant in the State of Tennessee, First Responder, EMT, nursing student having completed Fundamentals of Nursing, Medical Assistant, Pre-Med student, Military Corpsman, Combat Life Saver or Combat Medic or Surgical Technician. Any of these may apply and work in a Patient Care Technician position, but must function within the guidelines, skills, and pay grade outlined for the Patient Care Technician. Those who were employed as a Patient Care Technician prior to 3-1-2004 and do not have the above educational requirements will be grandfathered in as a Patient Care Technician. He/She must successfully complete an Erlanger fundamentals checklist, observe demonstration, and pass a written exam.<br>
<br>
Experience:<br>
Required:
<br>
<br>
Preferred:<br>
<br>
Position Requirement(s): License/Certification/Registration<br>
Required:<br>
BLS completed prior to going to the unit/department and to be maintained going forward.<br>
<br>
Preferred:
<br>
CNA certification, EMT, First Responder (if applicable)<br>
Department Position Summary:<br>
The Patient Care Technician must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served. The employee must be able to exercise judgment to recognize and identify signs and symptoms that require further evaluation by a licensed nurse. The employee must be able to effectively communicate with customers and team members, be flexible and adapt easily to change.</div></div></div><p></p>

PCT-Oncology-Full-Time-Nights

<div><div><b>Patient Service Rep, Full-Time, EMG Contact Center</b> <b>(</b><b>47382</b><b>)</b> <b>-</b>Erlanger Baroness Hospital Chattanooga, TN</div><div>
Patient Service Rep, Full-Time, EMG Contact Center</div><div>
Regular - Non-exempt - Full-time - <b>Standard Hours</b> 37.5</div><p></p><div><b>
Description</b><div></div><p><br>
Job Summary:<br>
The Patient Service Representative is responsible for a variety of patient and customer service related activities within the department.<br>
<br>
This position is involved in a team-based approach to care. Team members are trained to meet the highest level of function for their role as per the State of Tennessee/Georgia guidelines. Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and assigned to support patients/families/caregivers in self-management, self-efficacy and behavior change. Is trained and assigned (as per their role and responsibilities) to manage the practices' patient population. Participates in the practice's quality improvement process and performance evaluation.<br>
<br>
Education:<br>
Required:
<br>
High School graduate or equivalent.
<br>
<br>
Preferred:<br>
College courses in business, English and general office management or equivalent combination of education and experience.<br>
<br>
Experience:<br>
Required:<br>
Must be able to work well with others. Always poised, courteous, pleasing personality, good telephone voice and able to meet the public.
<br>
<br>
Preferred:<br>
Two years' reception experience or general clerical experience.<br>
Prior IDX/Invision training desirable.
<br>
<br>
Position Requirement(s): License/Certification/Registration<br>
Required:<br>
N/A<br>
<br>
Preferred:<br>
N/A<br>
<br>
Department Position Summary:<br>
Performs a wide range of office functions including: computer data entry and word processing, filing, record keeping and reception duties. Ability to cross cover for other similar positions. Specific medical records responsibilities, including filing documents appropriately within records, general maintenance of the file room, chart copying, faxing and mailing out records as directed. Answering of department phone. Entering lab and/or radiology orders into invision during busy times. Sorting and distributing mail and other duties as assigned. Responsible for IDX/Invision patient registration to include obtaining referrals/pre-certs and records on new patients. Excellent oral and written communication skills; ability to relate well to people of a broad socioeconomic mix, with sensitivity to the delicate nature of the department. Ability to work in a typical office setting with some stressful situations, personal flexibility; moderate sitting, stooping, bending, and moderate work at word processing screen required.</p></div></div><p></p>

Patient Service Rep, Full-Time, EMG Contact Center

<div><div><b>Senior Graphics Designer - Full Time</b> <b>(</b><b>47334</b><b>)</b> <b>-</b>Erlanger Baroness Hospital Chattanooga, TN</div><div>
Senior Graphics Designer - Full Time</div><div>
Regular - Exempt - Full-time - <b>Standard Hours</b> 37.5</div><p></p><div><b>
Description</b><div></div><div><br>
Job Summary:<br>
The Graphic Designer, Sr is responsible for creating high-quality visual assets that support Erlanger's marketing, communications, and branding efforts. This role designs across a wide variety of platforms digital and print and ensures that all creative materials meet brand standards, engage the intended audience, and contribute to broader campaign goals.<br>
<br>
Working under the supervision of the Art Director, the Graphic Designer, Sr supports the execution of service line campaigns, internal initiatives, Foundation events, public-facing/patient collateral health communications, and organizational storytelling efforts. This position combines production discipline with design creativity and requires a high level of attention to detail, adaptability, and teamwork.<br>
<br>
Key Job Responsibilities<br>
<br>
Design Execution and Production<br>
<ul><li>Create a range of visual assets including print collateral, digital ads, event signage, social graphics, presentations, infographics, and internal communications materials.</li><li>Follow established brand guidelines and apply visual standards consistently across all materials.</li><li>Format, export, and prepare final files for digital platforms, print vendors, and internal use.</li></ul><br>
Campaign and Project Support<br>
<ul><li>Collaborate with Marketing Strategists, the Content Manager, and Digital team members to ensure cohesive execution of campaign materials.</li><li>Participate in creative briefings, review cycles, and feedback sessions to refine deliverables.</li><li>Adapt templated materials or create custom layouts to meet project-specific needs.</li></ul><br>
Cross-Functional<br>
<ul><li>Work closely with the Junior Graphic Designer and under the direction of the Art Director to deliver creative assets efficiently and on time.</li><li>Contribute to projects supporting the Foundation, PR campaigns, public health initiatives, and physician practice branding.</li><li>Maintain open communication with stakeholders and collaborators to ensure clarity of purpose, priority, and expectations.</li></ul><br>
Brand Stewardship<br>
<ul><li>Uphold and evolve Erlanger's visual identity, ensuring that all designs reflect the tone, positioning, and professionalism of the organization.</li><li>Contribute new ideas and design innovations that enhance the systems creative impact.</li><li>Stay current on industry trends, design tools, and healthcare marketing practices.</li></ul><br>
System-Wide Design Support<br>
<ul><li>Respond to requests from departments across the organization that require templated or custom design support, in alignment with priorities set by the Creative and Marketing teams.</li><li>Assist in the development of campaign-specific brand extensions and design systems</li></ul><br>
Education:<br>
Required: Bachelor's degree in graphic design, Visual Communication, or related field<br>
<br>
Preferred:<br>
<br>
Experience:<br>
Required:<br>
<ul><li>3-5 years of professional experience in a design role, preferably within a marketing team, agency, or healthcare/nonprofit setting</li><li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)</li><li>Strong portfolio demonstrating layout, typography, and brand application</li><li>Ability to work on multiple projects simultaneously and meet tight deadlines</li><li>Experience preparing files for both print and digital production</li></ul><br>
Position Requirement(s): License/Certification/Registration<br>
Required:<br>
N/A<br>
<br>
Preferred:<br>
N/A<br>
<br>
Department Position Summary:<br>
Erlanger's in-house marketing team functions with the operational structure and collaborative intensity of a modern marketing firm serving the healthcare system through strategic brand, service line, and community-facing campaigns. The Graphic Designer is a key contributor within the creative team, working under the direction of the Art Director to execute high-quality visual assets that support a broad range of enterprise needs.<br>
<br>
From service line marketing campaigns and public health initiatives to Foundation events and physician practice materials, this role supports the creation of clear, effective, and brand-aligned design assets. The Graphic Designer collaborates closely with writers, content producers, strategists, and digital specialists to help bring Erlanger's visual identity to life.</div></div></div><p></p>

Senior Graphics Designer - Full Time

<div><div><b>Clinical Staff Leader - Shock Trauma ICU - Full Time, nights</b> <b>(</b><b>46855</b><b>)</b> <b>-</b>Erlanger Baroness Hospital Chattanooga, TN</div><div>
Registered Nurse, Clinical Staff Leader - STICU</div><div>
Regular - Non-exempt - Full-time - <b>Standard Hours</b> 36</div><p></p><div><b>
Description</b><div></div><p><br>
Job Summary:<br>
A registered professional nurse employed by Erlanger Medical Center is responsible for direct and indirect care of the patient. Responsible for assigned shift and formulate a plan and execute with oncoming staff leader as department requires.
<br>
<br>
Education:<br>
Required:
<br>
Graduate from an accredited School of Nursing.
<br>
<br>
Preferred:<br>
BSN
<br>
<br>
Experience:<br>
Required:<br>
Clinical experience required. Evidence of leadership abilities required.<br>
Knowledge of general nursing principles and practice skills; knowledge of organizational functions, policies and regulations; knowledge of current trends and new developments; knowledge of principles and practices of nursing; and applicable knowledge of those areas requiring special education.
<br>
<br>
Preferred:
<br>
Minimum of 2 years of clinical experience.<br>
<br>
Position Requirement(s): License/Certification/Registration<br>
Required:<br>
Current licensure to practice nursing in the State of Tennessee.<br>
BLS completed prior to going to the unit/department and to be maintained going forward.<br>
Unit specific approved certification.
<br>
Certified training as required by area of practice.<br>
Note: certification by specialty within 1 year of exam eligibility for area of practice.
<br>
<br>
The Nurse Licensure Compact will not change how to obtain or renew a Tennessee license. However, the Tennessee nursing license will be a single state license for Tennessee Residents or non-compact state residents. Tennessee licensure or multistate licensure from a compact state must be obtained within three months of hire for non-Tennessee residents.<br>
<br>
Department Position Summary:<br>
Daily operations of unit when scheduled to include but not limited to:
<br>
Quality/Safety:
<br>
Maintains continuous updates to Visual Management Board<br>
Ensures bedside reporting occurring daily<br>
Accountable for HCAHPs initiatives are implemented<br>
Execute and ensure adherence appropriate bundles for CLABSI, CAUTI etc are adhered to<br>
Ensure Hand Hygiene is completed 'wash in and wash out', and bare below the elbows in clinical areas<br>
Participates and leads committees and quality initiatives<br>
Ensure that the area is maintained according to established standards and guidelines at all times<br>
Accountable for TJC/DNV compliance and appropriately escalates problems relating to rules and regulations in a timely and effective manner.
<br>
<br>
Service Excellence:
<br>
Enforces hourly rounding and bedside shift report<br>
Deescalate situations and implement service recovery<br>
Accountable for unit specific metrics and tracks progress in meeting goals and objectives.<br>
<br>
People:
<br>
Assist in recruitment and retention of staff on unit<br>
Assist with on boarding of new staff to the department<br>
Identify and monitors staff to develop as Clinical Staff Leaders.
<br>
Facilitate open and effective communication with ancillary departments and medical staff<br>
Communicate areas of concerns appropriately to leadership and actively identify solutions for correction<br>
Appropriate delegation of tasks based on skill level of individual<br>
Identify clinical staff leaders and develop plan of action to assist in their growth<br>
Coach and counsel staff to enhance performance<br>
Conducts performance reviews in collaborative Department management
<br>
Collaborates with Director/Manager to facilitate monthly staff meetings<br>
<br>
Education:
<br>
Facilitate appropriate orientation opportunities/experiences for new staff<br>
Identify all education opportunities for self and staff members<br>
Assist in the development of staff members by continuously reviewing the care they provide and offer constructive feedback<br>
<br>
Finance:
<br>
Manage productivity by flexing staffing based on census and acuity
<br>
Analyze adequate staffing for shift and next 24 hours<br>
Monitors supply cost to maintain within budget<br>
Adhere to established PAR levels<br>
Responsible for timely patient placement according to department matrix<br>
Complete Kronos per guidelines<br>
Updates daily schedule timely to reflect actual staffing<br>
Monitor time and attendance and take corrective action with staff not adhering to policy<br>
<br>
Growth:
<br>
Communicate effectively with Physicians and service lines<br>
<br>
Community:
<br>
Assist with community outreach programs and opportunities (ie Health Fairs, community events, etc.)<br>
<br>
Leadership:
<br>
Demonstrates mastery of patient care, including assessment, treatment, care planning, patient education
<br>
and evidence-based practice.<br>
Leads by example of good work habits and effective professional relationships.<br>
Actively embraces change emphasizing positive interactions.</p></div></div><p></p>

Clinical Staff Leader - Shock Trauma ICU - Full Time, nights

Join Erlanger and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.