Qureos Mentor

Erlanger

Erlanger is a non-profit, academic teaching hospital and health system located in Chattanooga, Tennessee. It serves as the home hospital for the Chattanooga area and is recognized among "America's Best Hospitals" by U.S. News & World Report. Erlanger is a Level-One Trauma Center and the only provider of tertiary care services for a four-state region, including southeast Tennessee, north Georgia, north Alabama, and western North Carolina. The hospital system includes specialized facilities such as Children's Hospital at Erlanger, which is dedicated to pediatric care.

<div><div><b>PCT-Oncology-Full-Time-Nights</b> <b>(</b><b>47454</b><b>)</b> <b>-</b>Erlanger Baroness Hospital Chattanooga, TN</div><div>
Patient Care Tech</div><div>
Regular - Non-exempt - Full-time - <b>Standard Hours</b> 36</div><p></p><div><b>
Description</b><div></div><div><br>
Job Summary:<br>
A non-licensed healthcare provider employed by Erlanger Health Systems is responsible for direct and/or indirect care of patients.<br>
<br>
Education:<br>
Required:
<br>
<ul><li>High school diploma or GED or occupational diploma paired with successful completion of the project search program, or meet one of the preferences.�
</li></ul><br>
Preferred:<br>
-Certified Nursing Assistant in the State of Tennessee, First Responder, EMT, nursing student having completed Fundamentals of Nursing, Medical Assistant, Pre-Med student, Military Corpsman, Combat Life Saver or Combat Medic or Surgical Technician. Any of these may apply and work in a Patient Care Technician position, but must function within the guidelines, skills, and pay grade outlined for the Patient Care Technician. Those who were employed as a Patient Care Technician prior to 3-1-2004 and do not have the above educational requirements will be grandfathered in as a Patient Care Technician. He/She must successfully complete an Erlanger fundamentals checklist, observe demonstration, and pass a written exam.<br>
<br>
Experience:<br>
Required:
<br>
<br>
Preferred:<br>
<br>
Position Requirement(s): License/Certification/Registration<br>
Required:<br>
BLS completed prior to going to the unit/department and to be maintained going forward.<br>
<br>
Preferred:
<br>
CNA certification, EMT, First Responder (if applicable)<br>
Department Position Summary:<br>
The Patient Care Technician must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served. The employee must be able to exercise judgment to recognize and identify signs and symptoms that require further evaluation by a licensed nurse. The employee must be able to effectively communicate with customers and team members, be flexible and adapt easily to change.</div></div></div><p></p>

PCT-Oncology-Full-Time-Nights

<div><div><b>Patient Service Rep, Full-Time, EMG Contact Center</b> <b>(</b><b>47382</b><b>)</b> <b>-</b>Erlanger Baroness Hospital Chattanooga, TN</div><div>
Patient Service Rep, Full-Time, EMG Contact Center</div><div>
Regular - Non-exempt - Full-time - <b>Standard Hours</b> 37.5</div><p></p><div><b>
Description</b><div></div><p><br>
Job Summary:<br>
The Patient Service Representative is responsible for a variety of patient and customer service related activities within the department.<br>
<br>
This position is involved in a team-based approach to care. Team members are trained to meet the highest level of function for their role as per the State of Tennessee/Georgia guidelines. Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and assigned to support patients/families/caregivers in self-management, self-efficacy and behavior change. Is trained and assigned (as per their role and responsibilities) to manage the practices' patient population. Participates in the practice's quality improvement process and performance evaluation.<br>
<br>
Education:<br>
Required:
<br>
High School graduate or equivalent.
<br>
<br>
Preferred:<br>
College courses in business, English and general office management or equivalent combination of education and experience.<br>
<br>
Experience:<br>
Required:<br>
Must be able to work well with others. Always poised, courteous, pleasing personality, good telephone voice and able to meet the public.
<br>
<br>
Preferred:<br>
Two years' reception experience or general clerical experience.<br>
Prior IDX/Invision training desirable.
<br>
<br>
Position Requirement(s): License/Certification/Registration<br>
Required:<br>
N/A<br>
<br>
Preferred:<br>
N/A<br>
<br>
Department Position Summary:<br>
Performs a wide range of office functions including: computer data entry and word processing, filing, record keeping and reception duties. Ability to cross cover for other similar positions. Specific medical records responsibilities, including filing documents appropriately within records, general maintenance of the file room, chart copying, faxing and mailing out records as directed. Answering of department phone. Entering lab and/or radiology orders into invision during busy times. Sorting and distributing mail and other duties as assigned. Responsible for IDX/Invision patient registration to include obtaining referrals/pre-certs and records on new patients. Excellent oral and written communication skills; ability to relate well to people of a broad socioeconomic mix, with sensitivity to the delicate nature of the department. Ability to work in a typical office setting with some stressful situations, personal flexibility; moderate sitting, stooping, bending, and moderate work at word processing screen required.</p></div></div><p></p>

Patient Service Rep, Full-Time, EMG Contact Center

<div><div><b>Senior Graphics Designer - Full Time</b> <b>(</b><b>47334</b><b>)</b> <b>-</b>Erlanger Baroness Hospital Chattanooga, TN</div><div>
Senior Graphics Designer - Full Time</div><div>
Regular - Exempt - Full-time - <b>Standard Hours</b> 37.5</div><p></p><div><b>
Description</b><div></div><div><br>
Job Summary:<br>
The Graphic Designer, Sr is responsible for creating high-quality visual assets that support Erlanger's marketing, communications, and branding efforts. This role designs across a wide variety of platforms digital and print and ensures that all creative materials meet brand standards, engage the intended audience, and contribute to broader campaign goals.<br>
<br>
Working under the supervision of the Art Director, the Graphic Designer, Sr supports the execution of service line campaigns, internal initiatives, Foundation events, public-facing/patient collateral health communications, and organizational storytelling efforts. This position combines production discipline with design creativity and requires a high level of attention to detail, adaptability, and teamwork.<br>
<br>
Key Job Responsibilities<br>
<br>
Design Execution and Production<br>
<ul><li>Create a range of visual assets including print collateral, digital ads, event signage, social graphics, presentations, infographics, and internal communications materials.</li><li>Follow established brand guidelines and apply visual standards consistently across all materials.</li><li>Format, export, and prepare final files for digital platforms, print vendors, and internal use.</li></ul><br>
Campaign and Project Support<br>
<ul><li>Collaborate with Marketing Strategists, the Content Manager, and Digital team members to ensure cohesive execution of campaign materials.</li><li>Participate in creative briefings, review cycles, and feedback sessions to refine deliverables.</li><li>Adapt templated materials or create custom layouts to meet project-specific needs.</li></ul><br>
Cross-Functional<br>
<ul><li>Work closely with the Junior Graphic Designer and under the direction of the Art Director to deliver creative assets efficiently and on time.</li><li>Contribute to projects supporting the Foundation, PR campaigns, public health initiatives, and physician practice branding.</li><li>Maintain open communication with stakeholders and collaborators to ensure clarity of purpose, priority, and expectations.</li></ul><br>
Brand Stewardship<br>
<ul><li>Uphold and evolve Erlanger's visual identity, ensuring that all designs reflect the tone, positioning, and professionalism of the organization.</li><li>Contribute new ideas and design innovations that enhance the systems creative impact.</li><li>Stay current on industry trends, design tools, and healthcare marketing practices.</li></ul><br>
System-Wide Design Support<br>
<ul><li>Respond to requests from departments across the organization that require templated or custom design support, in alignment with priorities set by the Creative and Marketing teams.</li><li>Assist in the development of campaign-specific brand extensions and design systems</li></ul><br>
Education:<br>
Required: Bachelor's degree in graphic design, Visual Communication, or related field<br>
<br>
Preferred:<br>
<br>
Experience:<br>
Required:<br>
<ul><li>3-5 years of professional experience in a design role, preferably within a marketing team, agency, or healthcare/nonprofit setting</li><li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)</li><li>Strong portfolio demonstrating layout, typography, and brand application</li><li>Ability to work on multiple projects simultaneously and meet tight deadlines</li><li>Experience preparing files for both print and digital production</li></ul><br>
Position Requirement(s): License/Certification/Registration<br>
Required:<br>
N/A<br>
<br>
Preferred:<br>
N/A<br>
<br>
Department Position Summary:<br>
Erlanger's in-house marketing team functions with the operational structure and collaborative intensity of a modern marketing firm serving the healthcare system through strategic brand, service line, and community-facing campaigns. The Graphic Designer is a key contributor within the creative team, working under the direction of the Art Director to execute high-quality visual assets that support a broad range of enterprise needs.<br>
<br>
From service line marketing campaigns and public health initiatives to Foundation events and physician practice materials, this role supports the creation of clear, effective, and brand-aligned design assets. The Graphic Designer collaborates closely with writers, content producers, strategists, and digital specialists to help bring Erlanger's visual identity to life.</div></div></div><p></p>

Senior Graphics Designer - Full Time

<div><div><b>Clinical Staff Leader - Shock Trauma ICU - Full Time, nights</b> <b>(</b><b>46855</b><b>)</b> <b>-</b>Erlanger Baroness Hospital Chattanooga, TN</div><div>
Registered Nurse, Clinical Staff Leader - STICU</div><div>
Regular - Non-exempt - Full-time - <b>Standard Hours</b> 36</div><p></p><div><b>
Description</b><div></div><p><br>
Job Summary:<br>
A registered professional nurse employed by Erlanger Medical Center is responsible for direct and indirect care of the patient. Responsible for assigned shift and formulate a plan and execute with oncoming staff leader as department requires.
<br>
<br>
Education:<br>
Required:
<br>
Graduate from an accredited School of Nursing.
<br>
<br>
Preferred:<br>
BSN
<br>
<br>
Experience:<br>
Required:<br>
Clinical experience required. Evidence of leadership abilities required.<br>
Knowledge of general nursing principles and practice skills; knowledge of organizational functions, policies and regulations; knowledge of current trends and new developments; knowledge of principles and practices of nursing; and applicable knowledge of those areas requiring special education.
<br>
<br>
Preferred:
<br>
Minimum of 2 years of clinical experience.<br>
<br>
Position Requirement(s): License/Certification/Registration<br>
Required:<br>
Current licensure to practice nursing in the State of Tennessee.<br>
BLS completed prior to going to the unit/department and to be maintained going forward.<br>
Unit specific approved certification.
<br>
Certified training as required by area of practice.<br>
Note: certification by specialty within 1 year of exam eligibility for area of practice.
<br>
<br>
The Nurse Licensure Compact will not change how to obtain or renew a Tennessee license. However, the Tennessee nursing license will be a single state license for Tennessee Residents or non-compact state residents. Tennessee licensure or multistate licensure from a compact state must be obtained within three months of hire for non-Tennessee residents.<br>
<br>
Department Position Summary:<br>
Daily operations of unit when scheduled to include but not limited to:
<br>
Quality/Safety:
<br>
Maintains continuous updates to Visual Management Board<br>
Ensures bedside reporting occurring daily<br>
Accountable for HCAHPs initiatives are implemented<br>
Execute and ensure adherence appropriate bundles for CLABSI, CAUTI etc are adhered to<br>
Ensure Hand Hygiene is completed 'wash in and wash out', and bare below the elbows in clinical areas<br>
Participates and leads committees and quality initiatives<br>
Ensure that the area is maintained according to established standards and guidelines at all times<br>
Accountable for TJC/DNV compliance and appropriately escalates problems relating to rules and regulations in a timely and effective manner.
<br>
<br>
Service Excellence:
<br>
Enforces hourly rounding and bedside shift report<br>
Deescalate situations and implement service recovery<br>
Accountable for unit specific metrics and tracks progress in meeting goals and objectives.<br>
<br>
People:
<br>
Assist in recruitment and retention of staff on unit<br>
Assist with on boarding of new staff to the department<br>
Identify and monitors staff to develop as Clinical Staff Leaders.
<br>
Facilitate open and effective communication with ancillary departments and medical staff<br>
Communicate areas of concerns appropriately to leadership and actively identify solutions for correction<br>
Appropriate delegation of tasks based on skill level of individual<br>
Identify clinical staff leaders and develop plan of action to assist in their growth<br>
Coach and counsel staff to enhance performance<br>
Conducts performance reviews in collaborative Department management
<br>
Collaborates with Director/Manager to facilitate monthly staff meetings<br>
<br>
Education:
<br>
Facilitate appropriate orientation opportunities/experiences for new staff<br>
Identify all education opportunities for self and staff members<br>
Assist in the development of staff members by continuously reviewing the care they provide and offer constructive feedback<br>
<br>
Finance:
<br>
Manage productivity by flexing staffing based on census and acuity
<br>
Analyze adequate staffing for shift and next 24 hours<br>
Monitors supply cost to maintain within budget<br>
Adhere to established PAR levels<br>
Responsible for timely patient placement according to department matrix<br>
Complete Kronos per guidelines<br>
Updates daily schedule timely to reflect actual staffing<br>
Monitor time and attendance and take corrective action with staff not adhering to policy<br>
<br>
Growth:
<br>
Communicate effectively with Physicians and service lines<br>
<br>
Community:
<br>
Assist with community outreach programs and opportunities (ie Health Fairs, community events, etc.)<br>
<br>
Leadership:
<br>
Demonstrates mastery of patient care, including assessment, treatment, care planning, patient education
<br>
and evidence-based practice.<br>
Leads by example of good work habits and effective professional relationships.<br>
Actively embraces change emphasizing positive interactions.</p></div></div><p></p>

Clinical Staff Leader - Shock Trauma ICU - Full Time, nights

<div><div><b>Courier-Supply Chain Operations-Full-Time</b> <b>(</b><b>46803</b><b>)</b> <b>-</b>Erlanger Baroness Hospital Chattanooga, TN</div><div>
Courier</div><div>
Regular - Non-exempt - Full-time - <b>Standard Hours</b> 37.5</div><p></p><div><b>
Description</b><div></div><p><br>
Job Summary:<br>
Provides courier services throughout the healthcare system. Supports the hospital's mission and ensures compliance with applicable regulations.<br>
<br>
Education:<br>
Required:
<br>
High School Graduate<br>
<br>
Preferred:<br>
<br>
Experience:<br>
Required:<br>
Two years experience operating a motor vehicle. No previous DUI convictions.<br>
Preferred:<br>
Appropriate work experience may be substituted. No infractions in the past two years.<br>
<br>
Position Requirement(s): License/Certification/Registration<br>
Required:<br>
<br>
Preferred:<br>
<br>
Department Position Summary:<br>
Provides courier services throughout the Medical Center and ancillary facilities as needed to provide support of clinical and administrative staff with regards to mail, packages, materials, and supply items. Follows generally accepted practices to ensure timely delivery of mail and materials. Operates delivery vehicles in a courteous and safe manner. Maintains confidentiality regarding hospital business. Performs good customer service and represents the department and hospital in a professional manner.</p></div></div><p></p>

Courier-Supply Chain Operations-Full-Time

<div><div><b>PCT-East Emergency Department-PRN</b> <b>(</b><b>46550</b><b>)</b> <b>-</b>Erlanger East Chattanooga, TN</div><div>
Patient Care Tech</div><div>
Temporary - Non-exempt - Part-time - <b>Standard Hours</b> 0.01</div><p></p><div><b>
Description</b><div></div><p><br>
Job Summary:<br>
A non-licensed healthcare provider employed by Erlanger Health Systems is responsible for direct and/or indirect care of patients under the delegation and supervision of a Registered Nurse.<br>
<br>
Education:<br>
Required:
<br>
High School Diploma or equivalent or meet one of the preferences.
<br>
<br>
Preferred:<br>
Active certification in one of the following: Certified Nursing Assistant in the State of Tennessee, First Responder, EMT, Nursing student having completed Fundamentals of Nursing, Medical Assistant, Pre-Med student, Military Corpsman, Combat Life Saver or Combat Medic or Surgical Technician. Any of these may apply and work in a Patient Care Technician position, but must function within the guidelines, skills, and pay grade outlined for the Patient Care Technician. Those who were employed as a Patient Care Technician prior to 3-1-2004 and do not have the above educational requirements will be grandfathered in as a Patient Care Technician. He/She must successfully complete an Erlanger fundamentals checklist, observed demonstration, and pass a written exam.<br>
<br>
Experience:<br>
Preferred, but not required.<br>
<br>
Position Requirement(s): License/Certification/Registration<br>
Required:<br>
BLS completed prior to going to unit/department and maintained going forward.<br>
De-escalation training.<br>
<br>
Preferred:<br>
One or more:<br>
CNA certification
<br>
Medical Assistant
<br>
EMT
<br>
First Responder
<br>
Combat Medic
<br>
Combat Life Saver<br>
Military Corpsman
<br>
<br>
Department Position Summary:<br>
The Patient Care Technician must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in the emergency room. Duties may include assisting medical and nursing staff with phlebotomy, EKG, procedure set-up and cleaning, and patient care for a broad patient population. The employee must be able to exercise judgment to recognize and identify signs and symptoms that require further evaluation by a licensed nurse. The employee must be able to effectively communicate with customers and team members, be flexible and adapt easily to change.</p></div></div><p></p>

PCT-East Emergency Department-PRN

<div><div><b>PCT-East Emergency Department-Full-Time</b> <b>(</b><b>46330</b><b>)</b> <b>-</b>Erlanger East Chattanooga, TN</div><div>
Patient Care Tech</div><div>
Regular - Non-exempt - Full-time - <b>Standard Hours</b> 36</div><p></p><div><b>
Description</b><div></div><p><br>
Job Summary:<br>
A non-licensed healthcare provider employed by Erlanger Health Systems is responsible for direct and/or indirect care of patients under the delegation and supervision of a Registered Nurse.<br>
<br>
Education:<br>
Required:
<br>
High School Diploma or equivalent or meet one of the preferences.
<br>
<br>
Preferred:<br>
Active certification in one of the following: Certified Nursing Assistant in the State of Tennessee, First Responder, EMT, Nursing student having completed Fundamentals of Nursing, Medical Assistant, Pre-Med student, Military Corpsman, Combat Life Saver or Combat Medic or Surgical Technician. Any of these may apply and work in a Patient Care Technician position, but must function within the guidelines, skills, and pay grade outlined for the Patient Care Technician. Those who were employed as a Patient Care Technician prior to 3-1-2004 and do not have the above educational requirements will be grandfathered in as a Patient Care Technician. He/She must successfully complete an Erlanger fundamentals checklist, observed demonstration, and pass a written exam.<br>
<br>
Experience:<br>
Preferred, but not required.<br>
<br>
Position Requirement(s): License/Certification/Registration<br>
Required:<br>
BLS completed prior to going to unit/department and maintained going forward.<br>
De-escalation training.<br>
<br>
Preferred:<br>
One or more:<br>
CNA certification
<br>
Medical Assistant
<br>
EMT
<br>
First Responder
<br>
Combat Medic
<br>
Combat Life Saver<br>
Military Corpsman
<br>
<br>
Department Position Summary:<br>
The Patient Care Technician must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in the emergency room. Duties may include assisting medical and nursing staff with phlebotomy, EKG, procedure set-up and cleaning, and patient care for a broad patient population. The employee must be able to exercise judgment to recognize and identify signs and symptoms that require further evaluation by a licensed nurse. The employee must be able to effectively communicate with customers and team members, be flexible and adapt easily to change.</p></div></div><p></p>

PCT-East Emergency Department-Full-Time

Join Erlanger and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.