Qureos Mentor

Ermenegildo Zegna

<div><h1 class="jobSectionHeader"><b>JOB CONTENT</b></h1>
To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.<br>
<br>
<b>KEY RESPONSIBILITIES</b><br>
<br>
<b>FUNCTIONAL RESPONSIBILITIES</b>
<ul><li>Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.</li>
<li>Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale</li>
<li>Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.</li>
<li>Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.</li>
<li>Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.</li>
<li>Maintain personal grooming standards as advised by the Store Manager.</li>
<li>Maintain clean and organized display, fitting rooms and stock areas.</li>
<li>Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.</li>
<li>Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.</li>
<li>Recruit customers for the database, accurately entering their details on the system.</li>
<li>Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.</li>
</ul><h1 class="jobSectionHeader"><b>EDUCATION, EXPERIENCE, FUNCTIONAL SKILLS AND KNOWLEDGE</b></h1>
<b>Education/ Qualification</b>
<ul><li>High school qualification</li>
</ul><b>Experience</b>
<ul><li>4 to 6 years retail sales or customer service experience.</li>
</ul><b>Functional Skills &amp; Specific Knowledge
</b><ul><li>Good communication and interpersonal skills</li>
<li>Pleasant personality and good grooming</li>
<li>Passion for retail industry</li>
</ul><h1 class="jobSectionHeader"><b>COMPETENCIES</b></h1>
<ul><li>Achievement Drive</li>
<li>Building Relationships</li>
<li>Empathy</li>
<li>Influencing</li>
<li>Serving Customers</li>
<li>Team Working</li>
<li>Conceptual Thinking</li></ul></div>

Senior Style Advisor - Zegna Qatar

<div><h1 class="jobSectionHeader"><b>JOB CONTENT</b></h1>
To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.<br>
<br>
<b>KEY RESPONSIBILITIES</b><br>
<br>
<b>FUNCTIONAL RESPONSIBILITIES</b>
<ul><li>Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.
</li><li>Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
</li><li>Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.</li>
<li>Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.</li>
<li>Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
</li><li>Maintain personal grooming standards as advised by the Store Manager.</li>
<li>Maintain clean and organized display, fitting rooms and stock areas.</li>
<li>Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.</li>
<li>Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.</li>
<li>Recruit customers for the database, accurately entering their details on the system.</li>
<li>Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.</li>
</ul><h1 class="jobSectionHeader"><b>EDUCATION, EXPERIENCE, FUNCTIONAL SKILLS AND KNOWLEDGE</b></h1>
<b>Education/ Qualification</b>
<ul><li>High school qualification</li>
</ul><b>Experience</b>
<ul><li>4 to 6 years retail sales or customer service experience.
</li></ul><b>Functional Skills &amp; Specific Knowledge
</b><ul><li>Good communication and interpersonal skills</li>
<li>Pleasant personality and good grooming</li>
<li>Passion for retail industry</li>
</ul><h1 class="jobSectionHeader"><b>COMPETENCIES
</b></h1><ul><li>Achievement Drive
</li><li>Building Relationships
</li><li>Empathy</li>
<li>Influencing</li>
<li>Serving Customers
</li><li>Team Working</li>
<li>Conceptual Thinking</li></ul></div>

Senior Style Advisor - The Avenues Mall

Join Ermenegildo Zegna and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ermenegildo Zegna

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Senior Style Advisor - Zegna Qatar

Senior Style Advisor - The Avenues Mall