Qureos Mentor

Fairmont

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city&rsquo;s storied history and traditions to bring guests an exceptional experience in the heart of one of the world&rsquo;s most talked about destinations.
Fairmont Quasar Istanbul is at once in touch with this fabulous city&rsquo;s past and part of its dynamic future, rising up from the heart of Istanbul&rsquo;s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize. 
Job Description 
Reservation Agent
Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional. As a Reservation Agent, effective and engaging communication is the key when speaking to fellow Colleagues and Guests.
What is in it for you: 
Complementary Health Insurance, Transportation Allowance, talent development opportunities and Corporate Social Responsibility activities. You will also be eligible to use Heartist Rates among all Accor Hotels. 
What you will be doing:<ul><li>
Consistently offer professional, friendly and engaging service</li><li>
Process all external and internal calls either by redirecting calls or assisting the caller</li><li>
Take ownership of the caller&rsquo;s request and ensure follow up according to the hotel&rsquo;s standards</li><li>
Have a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and Engineering</li><li>
Maintain and monitor the &ldquo;Reservation&rdquo; software system</li><li>
Serve as a liaison for Guests requiring information relating to all aspects of the hotel</li><li>
Handle and distribute faxes, voice messages and written messages for internal and external Guests</li><li>
Follow department policies, procedures and service standards</li><li>
Other duties as assigned</li></ul> 

Qualifications 
Your experience and skills include:<ul><li>
Good command of English</li><li>
Previous customer related experience an asset</li><li>
Must possess outstanding guest services skills and sophisticated verbal communication skills</li><li>
Computer literate in Microsoft Window applications required</li><li>
Strong interpersonal and problem solving abilities</li><li>
Highly responsible &amp; reliable</li><li>
Ability to work well under pressure in a fast paced environment</li><li>
Ability to work cohesively with fellow colleagues as part of a team</li><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul> 

Additional Information 
Your team and working environment: 
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Reservation Agent

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city&rsquo;s storied history and traditions to bring guests an exceptional experience in the heart of one of the world&rsquo;s most talked about destinations.
Fairmont Quasar Istanbul is at once in touch with this fabulous city&rsquo;s past and part of its dynamic future, rising up from the heart of Istanbul&rsquo;s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize. 
Job Description 
<ul><li>
To balance and audit all Front Office postings and settlements.</li><li>
To verify that all departments have posted all their revenues.</li><li>
To verify, monitor and review all hotel reports and night audit reports.</li><li>
To be responsible for month-end deadlines and schedules.</li><li>
To reconcile Credit Card Commissions on a daily basis.</li><li>
To reconcile the food and beverage point of sale system, for each outlet, to the PMS system and where necessary, record and adjust entries.</li><li>
To monitor front office rebates. Review and balance rebates, paid outs, miscellaneous charges and staff charges to the Property Management System and ensure that each account is properly authorized and has relevant explanations.</li><li>
To review F&amp;B voids to verify authorization and adequate back-up information.</li><li>
To Follow-up and report any notes raised by any signatories.</li><li>
To assist with month-end closing and subsequent analysis of bank accounts and other balance sheet accounts.</li><li>
To prepare month end Income journal entries, according to the policy and using standard templates</li><li>
To assist the General Cashier in performing surprise float counts.</li><li>
To report any problems or discrepancies on a daily basis.</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Accounting, Finance, or a related field</li><li>
Minimum of 2 years of experience in income auditing or a similar role, preferably in the hospitality industry</li><li>
Proficiency in financial management software, including Sun System, Opera, Micros</li><li>
Strong analytical and problem-solving skills with a keen eye for detail</li><li>
Advanced proficiency in Microsoft Excel and other financial software applications</li><li>
In-depth knowledge of accounting principles, auditing procedures, and financial reporting standards</li><li>
Excellent organizational skills with the ability to manage multiple priorities efficiently</li><li>
Strong communication skills to interact effectively with various departments and stakeholders</li><li>
Ability to work independently and as part of a team in a fast-paced environment</li><li>
Commitment to maintaining confidentiality and adhering to ethical standards in financial practices</li></ul> 

Additional Information 
Your team and working environment: 
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
Note: Customization may be included for any specific local or legislative requirements, such as work permits. 
Only Turkish or candidates which able to communicate in Turkish will be hired. 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Income Auditor

<div>Company Description 
Your Fairmont Journey Starts Here:
Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. 
Job Description 
Key Responsibilities:<ul><li>
Oversee the procurement, storage, and issuance of food and beverage inventory to ensure adequate stock levels while minimizing waste and spoilage.</li><li>
 Analyze the hotel costs on a regular basis, including ingredient costs, portion sizes, menu prices, and sales trends, to identify variances and opportunities for cost optimization.</li><li>
Collaborate with the culinary team and food and beverage managers to develop menus that balance profitability with guest satisfaction, taking into account ingredient costs, pricing strategies, and menu engineering principles.</li><li>
Negotiate favorable terms with suppliers and vendors to secure competitive pricing, quality products, and timely deliveries, while maintaining strong vendor relationships.</li><li>
Establish and enforce internal controls and procedures for food and beverage procurement, storage, and disbursement to prevent theft, shrinkage, and unauthorized use of inventory.</li><li>
Prepare regular reports and analysis on food and beverage costs, inventory levels, sales performance, and profitability metrics for management review and decision-making.</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Hospitality Management, Finance, Accounting, or related field; Certified Hospitality Accountant Executive (CHAE) certification preferred.</li><li>
Minimum of 2 years of experience in a similar role, preferably in the hospitality industry with a focus on food and beverage cost control.</li><li>
Strong analytical skills with the ability to interpret financial data, analyze cost variances, and develop actionable insights.</li><li>
Proficiency in inventory management systems, financial software, and Microsoft Excel.</li><li>
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.</li><li>
Detail-oriented with a strong focus on accuracy and precision in financial calculations and reporting.</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.</div>

F&B Cost Controls Executive

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We are seeking a visionary and empathetic Director of Talent &amp; Culture to join our dynamic team in Riyadh, Saudi Arabia. As a key member of our executive team, you will lead our Talent &amp; Culture department, shaping our organizational culture and driving employee engagement initiatives. This role offers an exciting opportunity to make a significant impact on our company's most valuable asset - our people.<ul><li>
Develop and implement comprehensive talent management strategies aligned with our organization's goals and values</li><li>
Lead and mentor a team of Talent &amp; Culture professionals, fostering a collaborative and innovative work environment</li><li>
Partner with executive leadership to drive organizational change and cultural transformation initiatives</li><li>
Design and oversee employee engagement programs, including onboarding, training, and development opportunities</li><li>
Manage the full employee lifecycle, from recruitment and selection to performance management and retention</li><li>
Analyze workforce data and trends to provide strategic insights and recommendations to leadership</li><li>
Ensure compliance with Saudi Arabian labor laws and regulations, staying abreast of any changes or updates</li><li>
Develop and manage the annual Talent &amp; Culture budget, aligning resources with organizational priorities</li><li>
Implement and maintain fair and competitive compensation and benefits programs</li><li>
Spearhead diversity, equity, and inclusion initiatives to create a more inclusive workplace</li><li>
Act as a trusted advisor to department heads on employee relations matters, mediating conflicts when necessary</li><li>
Continuously evaluate and improve HR processes and systems to enhance efficiency and effectiveness</li><li>
Manage and oversee the organization's licensing requirements related to manpower, expatriates, and other HR-related permits</li><li>
Liaise with local government authorities and labor departments for legal and regulatory matters</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>
Minimum of 3 years of experience in a senior HR leadership role, preferably in a multinational or cross-cultural environment.</li><li>
In-depth knowledge of Saudi Arabian labor laws, regulations, and HR best practices.</li><li>
Strong analytical skills with the ability to use data to drive decision-making.</li><li>
Excellent communication and interpersonal skills, with the ability to influence at all levels of the organization.</li><li>
Demonstrated experience in change management and organizational development.</li><li>
Proficiency in HRMS and Microsoft Office suite.</li><li>
Strong problem-solving abilities and a strategic mindset.</li><li>
Proven experience in performance management systems and talent development programs.</li><li>
Ability to lead and motivate diverse teams in a fast-paced, dynamic environment.</li><li>
Fluency in English required.</li><li>
Understanding of Islamic work ethics and cultural sensitivities in the Saudi Arabian context.</li><li>
Experience with cross-cultural communication and management.</li><li>
Adaptability and resilience in navigating complex organizational challenges.</li></ul></div>

Director of People and Culture

<div>Company Description 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS 
Job Description 
Assistant Director of Housekeeping
The Assistant Director of Housekeeping is responsible for managing all aspects of the housekeeping department to ensure the highest level of cleanliness and guest satisfaction. He will oversee a team of housekeepers and will be responsible for hiring, training, and scheduling employees. Also, he will be responsible for creating and implementing departmental policies and procedures and will be in charge of budgeting and inventory. The ideal candidate will have previous experience managing a housekeeping department in a hotel or similar setting. The candidate must also be able to work well under pressure and have excellent time management skills.
Job description:<ul><li>
Lead and coach team to provide intuitive service, engaging with external and internal guests and anticipating their needs</li><li>
Foster positive cross departmental relationships to create a seamless experience</li><li>
Consistently offer welcoming, friendly and warm service to external and internal guests</li><li>
Follow detailed cleaning standards as set through our ALL Safe &ndash; Stay Well, Forbes, Leading Quality Assurance and Accor&rsquo;s brand standards</li><li>
Ensuring all guest and colleague requests are handled in an efficient and professional manner according to brand standard</li><li>
Responsible for the overall cleanliness, maintenance and ambience of designated areas including service areas</li><li>
Regularly connect directly with guests in the space, creating a friendly and welcoming atmosphere</li><li>
Monitor the progression of work assigned to all housekeeping associates including supervisors and managers.</li><li>
Develop departmental goals and measurements resulting in a balanced score card of guest, colleague, shareholder and brand but understand guest satisfaction is dependent on colleague engagement</li><li>
Ongoing professional development, growth, and job satisfaction of all leaders and colleagues through the department</li><li>
Promote and ensure a clean and SAFE working environment, with continual emphasis on promoting employee health and safety</li><li>
Actively participate on hotel committees and ensure strong departmental representation on all hotel committees and activities</li></ul> 

Qualifications 
Your experience and skills include:<ul><li>
Bachelor&rsquo;s degree and/or Hotel Management degree an asset</li><li>
Previous experience in a similar role within a 5-star hotel a benefit (preferably 2 &ndash; 3 years of experience).</li><li>
Computer literacy in Microsoft programs (Outlook, Teams, Word, PowerPoint, Excel) and a high level competency with administrative duties</li><li>
Ability to create a community which supports a collaborative environment focusing on colleague needs to build strong relationships</li><li>
Excellent interpersonal skills with ability to communicate with all levels of talent from diverse backgrounds</li><li>
Fluent spoken and written English</li></ul>
Strong attention to detail and ability to teach, train and grow team to follow</div>

Director of Housekeeping

<div>Company Description 
Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel &amp; Bungalows is just a stone's throw away from some of Southern California&rsquo;s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade - famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer&rsquo;s market. 

What is in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>
Learning programs through our Academies designed to sharpen your skills</li><li>
Ability to make a difference through our Corporate Social Responsibility activities</li><li>
Eligibility to participate in the company 401k plan after 90 days of employment, including company matching 100% of the first 4% you contribute from eligible compensation</li><li>
Career development opportunities with national and international promotion opportunities. The sky is your limit</li><li>
Salary Range: $85,000 - $95,000 per annum</li></ul> 

Job Description 
What you will be doing:
Reporting to the Director of Marketing, responsibilities and essential job functions include but are not limited to the following:<ul><li>
Oversee and manage Fairmont Miramar&rsquo;s microsite and the Fairmont and Accor brand sites providing the team with best practices, content and design updates and ideas to enhance website traffic and engagement.</li><li>
Ensure website content (image and copy) is always up to date on Fairmont Miramar&rsquo;s microsite, brand sites and third-party sites.</li><li>
Support F&amp;B and Spa outlets to ensure that all content is up to date on all web platforms from microsite to Yelp, Google and Open Table.</li><li>
Liaise with the corporate office for deploying website enhancements and functionality upgrades.</li><li>
Create and implement promotional content for special offers and packages.</li></ul>
Search Engine Optimization (SEO)
<ul><li>Review the ranking of the hotel website on search engines and update the hotel website with relevant search terms and adequate keyword frequency to ensure that the hotel website gets the best possible natural page rank.</li><li>
Update and optimize Meta descriptions and tags.</li><li>
Analyze budget investment vs ROI for SEO activities</li></ul>
Website Analytics
<ul><li>Analyze the website user behavior, site performance, source of referrals, etc. as well as the website production (bookings) with recommendations on improvement and growth</li><li>
Provide monthly reports on website KPI to the management team of the hotel and the regional and corporate offices</li></ul>
Email Marketing
<ul><li>Prepare and send monthly email newsletters to the hotel&rsquo;s opted-in subscriber list while ensuring emails are in line with the strategy set forth.</li><li>
Analyze email productivity and profile segmentation.</li></ul>
 Digital Marketing
<ul><li>With Director of Marketing, assist with the development of digital marketing campaigns for local and feeder cities; track performance and discuss ways to enhance and improve ads with specific focus on conversion to sales</li><li>
Manage paid placement strategy on third-party guest room distribution channels, maintaining knowledge of marketplace and updating deployed placements as necessary to optimize desired KPIs.</li></ul> 

Qualifications 
<ul><li>
At least three years&rsquo; marketing experience</li><li>
Experience in graphic design software such as Adobe Create Suite including InDesign, Photoshop and Illustrator</li><li>
Knowledge of Facebook Business Manager and paid social media strategies</li><li>
Skilled writer, experienced in writing compelling social content</li><li>
Basic HTML knowledge, WordPress</li><li>
Motivated self-starter with excellent interpersonal, communication and organizational skills, with a keen focus on attention to detail and follow-up</li><li>
Must be able to multi-task, work well under pressure / timelines, and anticipate, prevent and identify problems and solve them as necessary</li><li>
Must have a portfolio of Marketing/Communications work</li><li>
Previous experience in Graphic Design required</li><li>
Previous experience in at least one area of Marketing, Public Relations and/or Social Media required</li></ul> 

Additional Information 
All your information will be kept confidential according to EEO guidelines.
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 

Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
#LI-YC1</div>

Digital Marketing Manager

<div>Company Description 
Your Fairmont Journey Starts Here:
Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. 
Job Description 
As the Cost Controller, you will play a crucial role in ensuring the efficient management of food and beverage costs, monitoring inventory levels, analyzing cost variances, implementing cost-saving initiatives, and optimizing profitability while maintaining high-quality standards in hotel operations.
Key Responsibilities:<ul><li>
Inventory Management: Oversee the procurement, storage, and issuance of food and beverage inventory to ensure adequate stock levels while minimizing waste and spoilage.</li><li>
Cost Analysis: Analyze te hotel costs on a regular basis, including ingredient costs, portion sizes, menu prices, and sales trends, to identify variances and opportunities for cost optimization.</li><li>
Budgeting and Forecasting: Assist in the development of annual budgets and financial forecasts for food and beverage operations, including revenue projections, cost projections, and profit margins.</li><li>
Menu Engineering: Collaborate with the culinary team and food and beverage managers to develop menus that balance profitability with guest satisfaction, taking into account ingredient costs, pricing strategies, and menu engineering principles.</li><li>
Vendor Management: Negotiate favorable terms with suppliers and vendors to secure competitive pricing, quality products, and timely deliveries, while maintaining strong vendor relationships.</li><li>
Internal Controls: Establish and enforce internal controls and procedures for food and beverage procurement, storage, and disbursement to prevent theft, shrinkage, and unauthorized use of inventory.</li><li>
Cost Saving Initiatives: Identify opportunities for cost-saving initiatives, such as portion control measures, inventory optimization, waste reduction strategies, and energy-saving practices, to improve profitability.</li><li>
Reporting and Analysis: Prepare regular reports and analysis on food and beverage costs, inventory levels, sales performance, and profitability metrics for management review and decision-making.</li><li>
Training and Education: Conduct training sessions for food and beverage staff on cost control best practices, inventory management techniques, and compliance with standard operating procedures.</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Hospitality Management, Finance, Accounting, or related field; Certified Hospitality Accountant Executive (CHAE) certification preferred.</li><li>
Minimum of 3 years of experience in a similar role, preferably in the hospitality industry with a focus on food and beverage cost control.</li><li>
Strong analytical skills with the ability to interpret financial data, analyze cost variances, and develop actionable insights.</li><li>
Proficiency in inventory management systems, financial software, and Microsoft Excel.</li><li>
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.</li><li>
Detail-oriented with a strong focus on accuracy and precision in financial calculations and reporting.</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.</div>

Cost Controller

Join Fairmont and explore 17   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.