Qureos Mentor

Fairmont

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city&rsquo;s storied history and traditions to bring guests an exceptional experience in the heart of one of the world&rsquo;s most talked about destinations.
Fairmont Quasar Istanbul is at once in touch with this fabulous city&rsquo;s past and part of its dynamic future, rising up from the heart of Istanbul&rsquo;s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize. 
Job Description 
Director of People &amp; Culture
We are looking for a dynamic leader who is truly passionate about all aspects of human resources operations, and who has a strategic vision, and an exceptional ability to drive results for both employees and the brand, to communicate effectively, and to inspire others.
What you will be doing:<ul><li>
Lead and oversee the day-to-day operations of the People &amp; Culture Department and collaborate with senior leadership on the implementation of the human resources strategy</li><li>
Promote positive employee relations through an environment that encourages open communication, trust, mutual respect, and fun</li><li>
Play an integral role in the Executive Committee, with a particular emphasis on coaching, support, employee relations, and overseeing all aspects of administration and reporting</li><li>
Provide Human Resources strategic support to the Executive Committee and implement policies and procedures in alignment with the company's mission and values</li><li>
Empower and assist departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in employee feedback</li><li>
Oversee the administration of human resource programs including, but not limited to, compensation, benefits, and leaves; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development</li><li>
Collaborate on the development of annual People &amp; Culture budget and manage day-to-day expenses, month-end reporting, and forecasting of People &amp; Culture accounts</li><li>
Oversee and manage all recruitment in accordance with company policies and procedures</li><li>
Monitor and ensure the organization&rsquo;s compliance with local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance</li><li>
Challenge the status quo on how we can improve the way we do things to create an even better guest and employee experience</li><li>
Handle discipline and termination of employees in accordance with company policy</li><li>
Empower and assist with all employee events</li><li>
Ensure compliance with Accor/Fairmont policies and local legislation in all aspects of the human resources function. Conduct appropriate audits</li><li>
Consistently offer professional, friendly and engaging service</li><li>
Other duties as assigned</li></ul> 

Qualifications 
<ul><li>
Bachelor's Degree preferred</li><li>
Minimum of 5 years of Human Resources Management experience</li><li>
Previous experience in hospitality setting an asset</li><li>
Extensive knowledge of all aspects of HR operations</li><li>
Excellent communication skills</li><li>
Ability to train and develop leaders</li><li>
Good budgeting and forecasting ability, with business acumen</li><li>
Knowledge of expense management</li><li>
Excellent people skills</li></ul> 

Additional Information 
Your team and working environment: 
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Director of People & Culture

<div>Company Description 
Gr&uuml;nde f&uuml;r Accor zu arbeiten? 
Wir sind weit mehr als ein weltweit f&uuml;hrendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Pers&ouml;nlichkeit passen. 
Wir unterst&uuml;tzen Dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen daf&uuml;r, dass Deine Arbeit einen Sinn in Deinem Leben hat und dass Du auf Deiner Reise mit uns die grenzenlosen M&ouml;glichkeiten von Accor erkunden kannst. 
Bei Accor kannst Du jedes Kapitel Deiner Geschichte selber schreiben, und gemeinsam k&ouml;nnen wir die Gastronomie und Hotellerie von morgen ver&auml;ndern. Entdecke das Leben, das Dich bei Accor erwartet, besuche https://careers.accor.com/. 
Tu das, was Du liebst, trage etwas f&uuml;r die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS 
Job Description 
Duties &amp; Responsibilities 
<ul><li>
Section Management: Organize and set up the assigned section of the kitchen to enhance speed and maximize productivity.</li><li>
Consistent Preparation: Ensure all dishes from the section are prepared consistently according to standard recipes.</li><li>
Culinary Standards Compliance: Assist the Executive Sous Chef in maintaining compliance with company and hotel culinary standards, policies, and procedures.</li><li>
Flexibility: Work in any section of the kitchen as needed or requested by the Executive Sous Chef.</li><li>
Equipment Maintenance: Ensure that all operating and kitchen equipment is well-maintained to minimize breakage.</li><li>
Team Collaboration: Maintain good working relationships with colleagues and other departments.</li><li>
Personal Hygiene: Uphold a high standard of personal appearance and hygiene at all times.</li><li>
Timely Execution: Perform all duties and responsibilities efficiently, according to established policies and procedures.</li><li>
Policy Adherence: Understand and strictly adhere to the Rules &amp; Regulations in the Employee Handbook and the hotel&rsquo;s policies on fire, hygiene, and health &amp; safety.</li><li>
Hazard Reporting: Report and rectify any potential or real hazards immediately.</li><li>
Uniform Compliance: Report for duty punctually, wearing the correct uniform and name tag at all times.</li><li>
Additional Duties: Perform any other duties assigned by management as needed.</li></ul> 

Qualifications<ul><li> 
Minimum of 2 years of experience working in luxury hotels.</li></ul> 
Additional Information<ul><li> 
Over 2 years of experience in luxury hotel kitchens.</li><li>
Skilled in preparing and presenting dishes according to high standards.</li><li>
Knowledge of hygiene, safety, and kitchen management protocols.</li><li>
Able to work efficiently under pressure in a fast-paced environment.</li><li>
Flexible to work shifts, weekends, and holidays.</li></ul></div>

DE - Chef de Partie - Hot Kitchen

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city&rsquo;s storied history and traditions to bring guests an exceptional experience in the heart of one of the world&rsquo;s most talked about destinations.
Fairmont Quasar Istanbul is at once in touch with this fabulous city&rsquo;s past and part of its dynamic future, rising up from the heart of Istanbul&rsquo;s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize. 
Job Description<ul><li> 
Support to the Director of Revenue Management on long-term business plans and manage the revenue management budget processes.</li><li>Preparation of Revenue Management meetings providing insights based on reporting data.</li><li>Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.</li><li>Conduct regular performance reviews and optimize pricing and inventory.</li><li>Mentor, coach and develop junior team members in Reservation &amp; Royal Service management practices.</li><li>Drive initiatives to enhance guest satisfaction and sustainability efforts.</li><li>Collaborate with sales, finance, and front office teams to achieve revenue goals.</li><li>Ensure reservations are optimized by coordinating with the reservations team.</li><li>Monitoring development needs to determine necessary enhancement needs</li><li>Develop an evolving culture of understanding and best practice in the changing distribution landscape, including online travel agencies and distribution networks.</li></ul> 
Qualifications<ul><li> 
3-5 years of experience in revenue &amp; reservation management roles.</li><li>Proven team management skills, with a track record of getting the best out of people and driving high-performance.</li><li>Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth.</li><li>Advanced knowledge of revenue management principles.</li><li>In-depth knowledge of the distribution landscape, online travel agencies, and emerging market trends.</li><li>A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders.</li><li>Being curious &amp; open-minded</li></ul> 
Additional Information 
Your team and working environment: 
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Assistant Director of Revenue & Reservation

<div>Company Description 
Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haraam and the Holy Ka&rsquo;aba. This 86-story hotel, one of the world&rsquo;s tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project. The Hotel authentic hospitality is seen throughout 1650 rooms. 
Job Description 
We invite you to join the world of luxury hospitality at Makkah Clock Royal Tower, A Fairmont Hotel as our new Sous Chef
Key Responsibilities:<ul><li>
Understand the importance and demonstrate a commitment to our &lsquo;Our Culinary Culture&rsquo;.</li><li>
As Sous Chef, you are a leader/supervisor of the team. You are highly organized and can proactively delegate, prioritize and assign duties to pastry cook positions to ensure a consistently high level of productivity.</li><li>
In conjunction with the Executive Pastry Chef you will supervise your colleagues to ensure the highest level of production and the efficient execution of service.</li><li>
Demonstrate a positive and proactive approach with colleagues to ensure a high level of motivation resulting in a cohesive team and efficient operation.</li><li>
Have full knowledge of all pastry menu items, syllabus, daily features and promotions as it applies to your operation.</li><li>
Ensure all pastry items are prepared according to the recipes and standards specified by the Executive Pastry Chef, this includes quality checks and tasting all food prior to it being served.</li><li>
Ensure all kitchen Colleagues are aware of standards and expectations.</li><li>
Communicate, monitor and delegate EHC and Serve Safe standards to ensure all production and behaviors are in line with our standards. Ensure all EHC standard temperature logs are completed accurately.</li><li>
Maintain proper rotation of product in all chillers to minimize wastage/spoilage.</li><li>
Ensure the cleanliness and maintenance of all work areas, utensils, and equipment.</li><li>
Report tardiness and unsafe work practices immediately to the Chef on duty.</li><li>
Responsible for operating all station, including setting your colleagues up for success on your days off.</li><li>
Actively share ideas, opinions and suggestions in daily shift briefings.</li><li>
Liaise daily with Pastry Chefs to keep open lines of communication regarding guest feedback.</li><li>
Continually strive to improve food preparation and presentations.</li><li>
Sustainability Commitment - Ensure our kitchens follow the set recycling, compost and landfill procedures.</li><li>
Lead and supervise the quality and quantity of the Pastry department.</li></ul><ul><li>
Coordinate the production as it relates to banquet and Venues functions.</li><li>
Conduct daily shift briefings.</li><li>
Assist in the development of new dessert, pastry and bread products.</li><li>
Follow payroll costs and productivity within budgeted guidelines.</li><li>
Provide training for new Pastry Colleagues.</li><li>
Other duties as assigned.</li></ul> 

Qualifications 
<ul><li>
Diploma from a reputable Hospitality Management / Culinary school preferred.</li><li>
Additional certification(s) in Food &amp; Beverage will be an advantage.</li><li>
Minimum 5 years of experience in managing food production &amp; culinary operations in a hotel gained from working in key cities / resorts destinations globally.</li><li>
Excellent reading, writing and oral proficiency in English language.</li><li>
Ability to speak other languages and basic understanding of local languages will be an advantage.</li><li>
Good working knowledge of MS Excel, Word, &amp; PowerPoint.</li><li>
High degree of professionalism with sound human resources management and business acumen capabilities.</li></ul> 

Additional Information 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Sous Chef

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
The Procurement Manager oversees the procurement of goods and services through competitive bidding to ensure optimal pricing and quality in compliance with Raffles &amp; Fairmont control policies. This role manages core purchasing functions such as receiving and delivering supplies, maintaining organized storage facilities, and ensuring accurate filing systems for hotel inventory. Additionally, the Purchasing Manager supervises receiving clerks, streamlines shipping and receiving processes, and maintains tracking systems for all transactions, including guest package signatures. By implementing best practices in inventory management, vendor relations, and operational standards, the position plays a critical role in supporting efficient hotel operations.<ul><li>
Maintain appropriate par stock levels for all inventory items; promptly notify the Director of Procurement of any variances or deviations.</li><li>
Ensure all purchases, requisitions, and orders have proper approvals and comply with hotel policies and procedures.</li><li>
Partner closely with the Culinary Director and Director of F&amp;B to align purchasing strategy with menu development, product quality standards, and operational goals.</li><li>
Lead sourcing, negotiation, and contracting of food, beverage, and commodity suppliers to secure optimal pricing, consistency, and value.</li><li>
Develop and maintain vendor relationships, conduct performance reviews, and drive continuous improvement in quality, service, and delivery reliability.</li><li>
Monitor market trends, pricing fluctuations, and supply risks to support cost control, forecasting, and budgeting in collaboration with F&amp;B leadership.</li><li>
Implement and enforce procurement policies, inventory controls, and sustainability standards, ensuring compliance with food safety and regulatory requirements.</li><li>
Coordinate with culinary and operations teams to support menu roll-outs, seasonal programs, and product evaluations, including tastings and specification approvals.</li><li>
Analyze purchasing data and KPIs to identify savings opportunities, waste reduction initiatives, and supply chain efficiencies across F&amp;B outlets.</li><li>
Oversee product specifications, quality benchmarks, and standardization of ingredients and beverages across locations to protect brand and guest experience.</li><li>
Secure competitive bids and maintain supporting documentation; ensure inventory pricing reflects current information.</li><li>
Check all Purchase Orders (POs) for authorization, signatures, price verification, and vendor assignment; maintain and control filing of all POs and related documentation, ensuring accurate system input.</li><li>
Perform daily reconciliation of food and beverage invoices and submit to Finance for processing; monitor and prepare financial reports in accordance with hotel requirements and deadlines.</li><li>
Review banquet event orders and consult with management for special requirements.</li><li>
Oversee and assist in unloading, receiving, sorting, stocking, securing, and distributing goods; ensure timely deliveries and proper rotation of stock (FIFO), as well as disposal of spoiled or damaged items.</li><li>
Manage delivery needs for hotel tenants and residences; maintain storage areas, loading dock, and related spaces in clean and safe condition.</li><li>
Ensure compliance with federal, state, and local food and beverage storage laws, regulations, and codes.</li><li>
Receive and deliver packages to all departments and outlets; verify logs, security procedures, and make temperature logs for meat.</li><li>
Assist in month-end, quarterly, and annual inventory processes; complete monthly inventory counts and reports.</li><li>
Interview, train, coach, counsel, and develop Purchasing and Receiving staff; provide training in proper receiving procedures to ensure product freshness and adherence to SOPs; assist in developing LSOPs as needed.</li><li>
Answer department phones and respond to vendor, guest, and employee needs with a customer-oriented approach.</li><li>
Prepare bills of lading for shipments and maintain organized paperwork; ensure proper and safe packaging of customer items using packaging equipment.</li><li>
Track all price changes and keep leadership informed of unusual occurrences or deviations from standards.</li><li>
Attend and contribute to meetings and training sessions to promote morale, productivity, and efficiency.</li><li>
Ability to work in a fast-paced team environment and independently with strong work ethics; must be available for on-call needs for shipping and receiving.</li><li>
Report damages and discrepancies promptly.</li></ul> 

Qualifications 
Education &amp; Experience:<ul><li>
A minimum of 6 years of related progressive experience in hotel or related field; or a 4-year college degree and a minimum of 2 years of related progressive experience; or a 2-year college degree and a minimum of 4 years of related progressive experience.</li><li>
The ability to demonstrate knowledge and understanding of safe food handling standards and beverage management.</li><li>
Previous supervisory purchasing responsibilities required.</li><li>
Must be proficient in using basic computer equipment and applications, including Windows, word processing, and spreadsheet programs, as approved by the Company.</li></ul>
General Requirements:<ul><li>
Maintain a warm and friendly demeanor at all times.</li><li>
Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner.</li><li>
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.</li><li>
Must be able to multitask and prioritize departmental functions to meet deadlines.</li><li>
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.</li><li>
Attend all hotel required meetings and trainings.</li><li>
Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.</li><li>
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag.</li><li>
Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations.</li><li>
Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.</li><li>
Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.</li><li>
Must be able to understand, evaluate, and apply complex information, data, etc. from various sources to meet appropriate objectives.</li><li>
Must be able to maintain confidentiality of information.</li><li>
Must be able to show initiative, including anticipating guest or operational needs.</li><li>
Perform other duties as requested by management.</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Procurement Manager - Raffles & Fairmont The Red Sea (Saudi National)

<div>Company Description 
Gr&uuml;nde f&uuml;r Accor zu arbeiten? 
Wir sind weit mehr als ein weltweit f&uuml;hrendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Pers&ouml;nlichkeit passen. 
Wir unterst&uuml;tzen Dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen daf&uuml;r, dass Deine Arbeit einen Sinn in Deinem Leben hat und dass Du auf Deiner Reise mit uns die grenzenlosen M&ouml;glichkeiten von Accor erkunden kannst. 
Bei Accor kannst Du jedes Kapitel Deiner Geschichte selber schreiben, und gemeinsam k&ouml;nnen wir die Gastronomie und Hotellerie von morgen ver&auml;ndern. Entdecke das Leben, das Dich bei Accor erwartet, besuche https://careers.accor.com/. 
Tu das, was Du liebst, trage etwas f&uuml;r die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS 
Job Description 
We are seeking a skilled and professional Plumber to join our team in Riyadh, Saudi Arabia. As a key member of our facilities maintenance department, you will be responsible for installing, repairing, and maintaining plumbing systems in residential and commercial buildings.<ul><li>
Install, repair, and maintain plumbing systems, fixtures, and equipment in accordance with local codes and regulations</li><li>
Diagnose and troubleshoot plumbing issues efficiently and accurately</li><li>
Respond promptly to emergency calls and provide effective solutions</li><li>
Read and interpret blueprints and technical drawings to plan plumbing layouts</li><li>
Perform routine inspections of plumbing systems to identify potential problems</li><li>
Install and repair water heaters, sinks, toilets, showers, and other plumbing fixtures</li><li>
Clean and clear clogged drains, pipes, and sewer lines</li><li>
Collaborate with other tradespeople and contractors on construction and renovation projects</li><li>
Maintain accurate records of work performed and materials used</li><li>
Adhere to all safety protocols and regulations while on the job</li><li>
Provide excellent customer service and clear communication with clients and team members</li></ul> 

Qualifications 
<ul><li>
Proven experience as a plumber, with a strong track record of successful installations and repairs</li><li>
Vocational training or completed apprenticeship in plumbing</li><li>
Valid plumbing license (if required in Riyadh, Saudi Arabia)</li><li>
In-depth knowledge of local plumbing codes and regulations</li><li>
Proficiency in using various plumbing tools and equipment</li><li>
Excellent skills in pipe fitting, installation, leak detection, and repair</li><li>
Ability to read and interpret blueprints and technical drawings</li><li>
Strong problem-solving skills and attention to detail</li><li>
Physical stamina and dexterity to perform tasks in various environments</li><li>
Basic math skills for calculating measurements and material requirements</li><li>
Excellent communication skills in English (Arabic language skills are a plus)</li><li>
Safety-conscious mindset and awareness of occupational hazards</li><li>
Flexibility to work on-call and respond to emergency situations</li><li>
Strong organizational skills and ability to manage multiple projects efficiently</li><li>
Customer-focused attitude with a commitment to providing high-quality service</li></ul> 

Additional Information 
Plumber &ndash; Your Team and Working Environment:
Join our Maintenance team in a hands-on role focused on supporting daily operations and ensuring the proper functioning of plumbing systems. As a Plumber, you will assist in carrying out installations, repairs, preventive maintenance, and handling plumbing-related issues, while responding to service requests and supporting smooth facility operations.
You will work closely with other maintenance team members and departments to ensure service efficiency, safety, and consistency. We foster a collaborative and supportive work environment built on teamwork, respect, and continuous improvement. Your technical skills, attention to detail, and commitment to quality workmanship will help create an environment where systems operate reliably and users feel safe and well supported.
Our Commitment to Diversity &amp; Inclusion:
We are committed to building an inclusive workplace that values diversity and empowers individuals from all backgrounds to grow, contribute, and perform their roles with integrity, professionalism, and purpose.</div>

Plumber

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We're looking for a detail-oriented and collaborative IT Coordinator to join our growing technology team in Cairo, Egypt. In this role, you'll serve as a key support resource, ensuring our organization's IT infrastructure runs smoothly and efficiently. As an IT Coordinator, you'll be the bridge between our technical team and end-users, providing responsive support, coordinating IT initiatives, and maintaining our systems with precision and professionalism. If you're passionate about technology, thrive in a collaborative environment, and enjoy helping others solve technical challenges, we'd love to hear from you.<ul><li>
Provide first-level technical support to end-users via phone, email, and in-person, troubleshooting hardware, software, and connectivity issues in a professional and friendly manner</li><li>
Log, track, and prioritize IT support requests using ticketing systems, ensuring timely resolution and clear communication with users throughout the process</li><li>
Assist with the installation, configuration, and maintenance of computer hardware, peripherals, and software applications across the organization</li><li>
Coordinate IT onboarding and offboarding processes for new and departing employees, ensuring systems access and equipment are properly managed</li><li>
Maintain accurate documentation of IT assets, inventory, and system configurations, supporting analytical decision-making and compliance requirements</li><li>
Perform routine system maintenance tasks, including software updates, patches, and security protocols, to ensure optimal performance and data protection</li><li>
Support the coordination of IT projects and initiatives, working collaboratively with team members to meet organizational goals and timelines</li><li>
Assist in network monitoring and basic troubleshooting to identify and resolve connectivity issues efficiently</li><li>
Provide user training and guidance on IT systems, software applications, and best practices to enhance organizational capability</li><li>
Prepare detailed reports on IT support activities, system performance, and recommendations for process improvements</li><li>
Maintain a customer-focused approach, ensuring all interactions reflect our commitment to service excellence and user satisfaction</li><li>
Adhere to IT security policies and procedures, promoting a culture of data protection and compliance across the organization</li><li>
Support special IT initiatives, system upgrades, or organizational technology projects as assigned</li><li>
Other duties as assigned to support the IT department's mission and organizational objectives</li></ul> 

Qualifications 
Required Qualifications:<ul><li>
Minimum 2 years of experience in IT support, help desk, or technical support roles</li><li>
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Windows operating systems</li><li>
Excellent communication skills in English, both written and verbal, with the ability to explain technical concepts to non-technical users</li><li>
Solid understanding of computer hardware, software, and basic networking principles</li><li>
Experience with IT ticketing systems and help desk software</li><li>
Strong organizational and time management skills with the ability to prioritize multiple tasks effectively</li><li>
Demonstrated problem-solving abilities and analytical thinking</li><li>
Ability to work collaboratively within a team environment and support colleagues with a positive, customer-focused attitude</li><li>
Attention to detail and commitment to maintaining accurate documentation and records</li></ul>
Preferred Qualifications:<ul><li>
Diploma or degree in Information Technology, Computer Science, or a related field</li><li>
CompTIA A+, Network+, or similar IT certification</li><li>
Help desk or IT support certification</li><li>
Experience with remote support tools and software</li><li>
Familiarity with basic network troubleshooting and connectivity issues</li><li>
Experience with IT asset management systems</li><li>
Knowledge of IT security best practices and data protection protocols</li><li>
Previous experience in a corporate or organizational environment</li></ul></div>

IT Coordinator

Join Fairmont and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.