Qureos Mentor

Fairmont

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
1. Position Summary 
The Cluster ADOS - Government &amp; Royalty is a highly specialized and confidential role 
responsible for generating and managing all business related to government travel, 
diplomatic missions, royal families, and ultra-high-net-worth individuals requiring royallevel protocols. This position demands an exceptional level of discretion, cultural 
sensitivity, and an existing network within these exclusive circles. The individual will be the 
resort's ambassador for this elite segment, curating utterly bespoke experiences and 
negotiating complex, high-stakes contracts while maintaining the utmost confidentiality 
and security.<div> 
2. Essential Functions &amp; Core Responsibilities 
Strategic Relationship Management &amp; Protocol 
<ul><li>Develop and nurture long-term relationships with key contacts in government</li></ul>
 entities, embassies, consulates, royal diwans (courts), and family offices within 
 GCC. 
<ul><li>Possess an expert understanding of international and regional diplomatic protocols,</li></ul>
 royal hierarchies, and cultural nuances to ensure all interactions are conducted with 
 appropriate respect and formality. 
<ul><li>Serve as the single point of contact for all communications, always ensuring</li></ul>
 absolute discretion and confidentiality. 
 Bespoke Sales Process &amp; Itinerary Curation 
<ul><li>Manage the entire sales process for highly complex and confidential bookings,</li></ul>
 which often involve extensive entourages, specific security details, and unique 
 logistical requirements. 
<ul><li>Curate and present completely customized proposals for entire wings, villas, or full</li></ul>
 resort buy-outs, including detailed itineraries, security plans, and highly 
 personalized amenities. 
<ul><li>Coordinate with all operational departments (Security, F&amp;B, Housekeeping, Spa,</li></ul>
 Butlers) to design and execute flawless, one-of-a-kind experiences that anticipate 
 and exceed every guest need. 
</div><div>Contract Negotiation &amp; Compliance 
<ul><li>Expertly negotiate and manage complex contracts that include specialized clauses</li></ul>
 for security, privacy, force majeure, and diplomatic immunity. 
<ul><li>Have a deep understanding of government per diem rates, billing procedures (e.g.,</li></ul>
 direct billing to embassies, payment against letters of credit), and compliance 
 requirements. 
<ul><li>Ensure all financial transactions are handled with accuracy and discretion, adhering</li></ul>
 to strict internal and external audit trails.</div><div>
Market Intelligence &amp; Networking 
<ul><li>Maintain an impeccable network of contacts and actively leverage it to generate</li></ul>
 new business within the government and royal circles. 
<ul><li>Continuously gather intelligence on market trends, competitor activity, and the</li></ul>
 movements of key figures within the segment. 
<ul><li>Represent the resort at high-level diplomatic functions, national day celebrations,</li></ul>
 and exclusive industry events. 
<ul><li>Conduct a minimum of [15-20] proactive, targeted sales calls and schedule [15-</li></ul>
 20] face-to-face client meetings per week with key decision-makers 
 Internal Coordination &amp; Security Liaison 
<ul><li>Act as the primary liaison between the guest's security team and the resort's</li></ul>
 security and management team, facilitating thorough advance planning and risk 
 assessments. 
<ul><li>Conduct pre-arrival briefings with all relevant resort departments to ensure</li></ul>
 complete readiness and understanding of all protocols and requirements. 
<ul><li>Manage all aspects of the pre-arrival process, including but not limited to vetting of</li></ul>
 staff, privacy controls, and specific suite preparation</div> 
Qualifications<div> 
Mandatory: 
<ul><li>Bachelor&rsquo;s degree in International Relations, Business Administration, Hospitality, or a related field. Master&rsquo;s degree is a plus.</li><li>A minimum of 5 years of experience in ultra-luxury hospitality sales, with at least 3 years specifically focused on the Government, Diplomatic, and Royalty segment.</li><li>A verifiable, extensive, and portable portfolio of high-level contacts within government agencies, royal families, and diplomatic corps, particularly within the GCC and other key international markets.</li><li>Efficiency experience in handling UHNWI and Royal Families.</li><li>Impeccable professional references that can attest to discretion and performance.</li></ul></div><div>
Highly Desirable: 
<ul><li>Previous experience working in a palace hotel or a resort renowned for hosting royalty and heads of state.</li><li>Formal training in international protocol and security coordination.</li><li>Fluency in Arabic is essential. Fluency in additional languages (e.g., French, English) is a significant advantage.</li><li>An existing security clearance is highly advantageous.</li></ul></div><div>
4. Key Competencies &amp; Behavioral Indicators 
<ul><li>Utmost Discretion &amp; Confidentiality: Unquestionable integrity and the ability to handle sensitive information with the highest level of confidentiality.</li><li>Cultural Savvy &amp; Diplomacy: Deep respect for and understanding of diverse cultures, traditions, and protocols.</li></ul></div><div>
Possesses exceptional tact and grace under pressure. 
<ul><li>Executive Presence: The poise, professionalism, and communication skills to interact confidently with ambassadors, royalty, and C-suite executives.</li><li>Bespoke Service Mindset: An innate ability to anticipate unexpressed needs and curate highly personalized, flawless experiences.</li><li>Crisis Management: Remains calm, composed, and solution-oriented in high-pressure situations with complex logistical challenges.</li><li>Resilience &amp; Patience: Understands that sales cycles are long and relationship-based, requiring persistent and respectful nurturing.</li></ul></div><div>
5. Performance Metrics (KPIs) 
Performance will be measured against highly specialized goals: 
<ul><li>Achievement of Total Revenue Goal for the segment (often the highest ADR and total revenue per guest)</li><li>Number of Successful VVIP &amp; Royalty Visits hosted without incident</li><li>Client Confidentiality &amp; Satisfaction: Measured through direct feedback from principals and their offices; zero breaches of privacy.</li><li>Account Penetration &amp; Growth within assigned portfolio of key accounts and royal households.</li><li>Repeat &amp; Referral Business from existing high-profile contacts.</li></ul></div><div>
6. Working Conditions 
<ul><li>This role operates with an exceptionally high degree of autonomy and confidentiality.</li><li>Must be respond to the needs and inquiries of this clientele, which may operate outside of standard business hours.</li><li>This position is based in Riyadh but requires travel for the Red Sea / resort as per the management decision and business needs</li><li>Travel may be required for key client meetings or to accompany high-profile site inspections.</li><li>Success is measured not only in revenue but in the flawless execution of visits and the strengthening of the resort's reputation within this elite segment</li></ul></div> 
Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Cluster Assistant Sales Director - Government & Royalty GCC - Raffles & Fairmont The Red Sea

<div>Company Description 
Fairmont Hotels &amp; Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
About Fairmont Heritage Place, Ghirardelli Square
Two of San Francisco's most recognized icons, Ghirardelli Square and Fairmont Hotels &amp; Resorts, have partnered to create the city's most distinctive and exciting luxury residential accommodations, Fairmont Heritage Place, Ghirardelli Square.
Join the Fairmont Heritage Place team and be part of providing the highest quality service to our owners and guests. Fairmont Heritage Place Ghirardelli Square is a Private Residence Club with 53 one, two and three bedroom residences.
About the Application Process:
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 
Job Description 
We Invite you to join the world of luxury hospitality at Fairmont Heritage Place, Ghirardelli Square as our new People &amp; Culture Manager.
Reporting to the General Manager, the People &amp; Culture Manager oversees all human resources and workplace compliance functions for the property in accordance with Accor policies, HOA governing documents, and applicable local, state, and federal regulations. This role is responsible for colleague relations, performance management, talent development, benefits administration, and fostering a culture aligned with Accor&rsquo;s values with a focus on Make Special Happen promise.
Key Responsibilities<ul><li>
Lead and manage the day‑to‑day operations of the People &amp; Culture Department, supporting the execution of the property&rsquo;s People &amp; Culture strategy.</li><li>
Partner with leadership to address organizational needs across employee relations, payroll, compensation and benefits, recognition, development, administration, and colleague wellness.</li><li>
Promote a positive and inclusive workplace culture by fostering open communication, trust, mutual respect, and continuous feedback.</li><li>
Build and maintain effective working relationships with internal and external stakeholders, consistently delivering professional and engaging service.</li><li>
Lead end‑to‑end recruitment and hiring processes, including job postings, applicant tracking (SmartRecruiters), candidate follow‑up, job offers, background checks, I‑9 compliance, and onboarding administration.</li><li>
Facilitate new hire orientation, onboarding programs, and Heartist Culture training to promote engagement, compliance, and brand alignment.</li><li>
Oversee internal mobility processes, including internal applicants, referral programs, and tracking of referral payouts.</li><li>
Serve as the technical point of contact for Ceridian, Employee Benefits Portal, and HERO (Talent Acquisition, Performance Management, and Learning), supporting system implementation, testing, training, audits, and continuous improvements.</li><li>
Oversee benefits administration and review bi‑weekly payroll processing to ensure accuracy and compliance with local, state, and federal regulations.</li><li>
Oversee and support annual performance review cycles, goal setting, talent development planning, and Employee Engagement Survey (EES) action planning.</li><li>
Produce HR metrics, corporate and regulatory reports, and workforce analytics including turnover, training hours, promotions, wage analysis, and budget planning.</li><li>
Collaborate with Northern California People &amp; Culture teams to support Learning &amp; Development and Diversity, Equity &amp; Inclusion initiatives.</li><li>
Develop, implement, and enforce policies, procedures, and standards in alignment with Accor requirements, California labor laws, industry best practices, and local regulations.</li><li>
Ensure full compliance with all company policies, employment legislation, GDPR, PCI, data privacy standards, and all applicable local and state regulations.</li><li>
Ensure adherence to the Davis‑Stirling Civil Code and all applicable HOA Governing Documents related to employment practices and governance.</li><li>
Act as the primary liaison for labor relations, maintaining positive relationships with organized labor groups and shop stewards.</li><li>
Participate in labor negotiations, grievance processes, disciplinary actions, and contract interpretation or dispute resolution.</li><li>
Lead and complete all required annual corporate and regulatory audits, including payroll, wage compliance, 401(k), and other compliance‑related audits.</li><li>
Support the completion of the Annual SAQ Audit and partner with the Executive Team to develop and implement corrective action plans to strengthen controls and ongoing compliance.</li><li>
Other duties as assigned.</li></ul> 

Qualifications 
What you will bring to this role?<ul><li>
Bachelor&rsquo;s degree in business, Human Resources, Hospitality Management, or a related field, or an equivalent combination of education and relevant professional experience.</li><li>
Minimum of 5 years of progressive experience in People &amp; Culture (Human Resources), compliance, labor relations, operations, and/or community or property management.</li><li>
Proven experience leading, developing, and advising teams, with strong written and verbal communication skills to effectively engage colleagues at all levels, senior leadership, and ownership stakeholders.</li><li>
Demonstrated knowledge of human resources practices, California labor laws, employment regulations, and labor relations.</li><li>
Experience utilizing HR and compliance‑related systems for recruitment, benefits administration, reporting, analysis, and presentations.</li><li>
Highly organized, responsible, and reliable, with exceptional attention to detail and confidentiality.</li><li>
Proficiency in Microsoft Office applications and other relevant business systems.</li><li>
Valid CA drivers&rsquo; license must be in good standing</li><li>
Strong interpersonal skills with the ability to work collaboratively in a team‑oriented environment.</li><li>
Demonstrated ability to remain calm, professional, and service‑focused while responding to colleague needs.</li><li>
Embrace the Fairmont brand promise and luxury in your role and in all your interactions.</li><li>
Foster an inclusive environment where every individual feels valued and respected</li><li>
Create an environment where colleagues are empowered, supported and recognized</li></ul> 

Additional Information 
Visa Requirements: Applicants must be legally eligible to work in the USA. We are unable to sponsor work visas.
Starting hourly wage: Starting $100,000 annual salary plus benefits and bonus, offer wage based on experience
Employee Benefits:
 
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont &amp; Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Other benefits found in &quot;What's In It For You?&quot;
Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and we always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
Diversity &amp; Inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</div>

People & Culture Manager

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We're looking for a dynamic and customer-focused Front Desk Shift Leader to join our team in Cairo, Egypt. In this leadership role, you will oversee front desk operations during your assigned shifts, ensuring exceptional service delivery while leading and motivating a dedicated team of front desk staff. You will be instrumental in maintaining operational excellence, resolving guest concerns with empathy and professionalism, and creating a welcoming environment that reflects our organization's commitment to outstanding customer service.<ul><li>
Lead and supervise front desk staff during assigned shifts, providing clear guidance, constructive feedback, and ongoing support to foster professional growth and team development</li><li>
Manage check-in and check-out procedures with precision and efficiency, ensuring accuracy in all guest transactions and reservations</li><li>
Address and resolve guest complaints and concerns with professionalism and empathy, demonstrating assertiveness in escalating complex issues when necessary</li><li>
Monitor front desk operations to ensure consistent compliance with company policies, procedures, and hospitality standards</li><li>
Schedule staff shifts strategically and manage coverage to maintain adequate staffing levels while accommodating team flexibility</li><li>
Train and onboard new team members on front desk protocols, reservation systems, and customer service excellence standards</li><li>
Maintain accurate and organized records of guest information, reservations, and transactions using front desk management software</li><li>
Coordinate seamlessly with other departments to ensure continuity of service and exceptional guest experiences throughout their stay</li><li>
Manage cash handling, payment processing, and financial reconciliation procedures with transparency and accuracy</li><li>
Identify operational inefficiencies and proactively implement innovative solutions to enhance service quality and team productivity</li><li>
Respond to guest inquiries via phone, email, and in-person interactions with professionalism, courtesy, and enthusiasm</li><li>
Maintain a clean, organized, and well-stocked front desk area that reflects our commitment to operational excellence and guest satisfaction</li></ul> 

Qualifications 
Required Skills and Experience:<ul><li>
Proven experience in a front desk role, with a minimum of 1 year in a supervisory or leadership capacity</li><li>
Excellent interpersonal and communication skills with the ability to interact professionally and collaboratively with diverse guests and team members</li><li>
Strong organizational and time management abilities, with demonstrated capability to multitask effectively in a fast-paced, dynamic environment</li><li>
Proficiency with front desk management systems, reservation software, and standard computer applications</li><li>
Demonstrated problem-solving skills and sound decision-making abilities, particularly under pressure and in complex situations</li><li>
Proven leadership and team motivation skills with the ability to inspire and develop staff performance</li><li>
Strong conflict resolution and guest relations expertise with a customer-focused mindset</li><li>
Experience with cash handling, payment processing, and financial reconciliation procedures</li><li>
Ability to work flexible shifts, including evenings, weekends, and holidays as required by operational needs</li><li>
Knowledge of hospitality standards, protocols, and best practices in guest service delivery</li><li>
Fluency in English</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Front Desk Shift Leader

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We are seeking a talented and experienced Chef de Partie to lead a section of our dynamic kitchen team in Cairo, Egypt. As a Chef de Partie, you will take ownership of your station while demonstrating exceptional culinary expertise, leadership, and a commitment to delivering outstanding food quality. This is an exciting opportunity to showcase your technical skills, mentor junior staff, and contribute innovative ideas to our culinary operations in a fast-paced, collaborative environment.<ul><li>
Manage and oversee your assigned station, ensuring all dishes are prepared to the highest quality standards and presented beautifully</li><li>
Lead, train, and support Commis Chefs and Demi Chefs de Partie, providing constructive feedback and fostering a culture of continuous improvement</li><li>
Execute advanced culinary techniques with precision and consistency, maintaining our signature style and standards</li><li>
Organize and manage food inventory for your station, including receiving deliveries, checking quality, and maintaining proper storage procedures</li><li>
Collaborate with the Head Chef and kitchen team to develop creative menu items and trial new dishes that align with our culinary vision</li><li>
Ensure all food safety, hygiene, and health regulations are strictly adhered to within your station</li><li>
Monitor food costs and portion control to optimize efficiency without compromising quality</li><li>
Maintain a clean, organized, and safe work environment, including equipment maintenance and workspace organization</li><li>
Coordinate timing and preparation to ensure dishes are ready for service at the right moment</li><li>
Communicate effectively with front-of-house staff to understand guest needs and ensure exceptional dining experiences</li><li>
Contribute to kitchen planning and problem-solving to enhance operational efficiency and team performance</li></ul> 

Qualifications 
Required Skills &amp; Experience:<ul><li>
Minimum 3-5 years of professional kitchen experience, with at least 2 years in a Chef de Partie or similar supervisory role</li><li>
Advanced culinary knowledge and technical expertise in food preparation, cooking techniques, and presentation</li><li>
Proven leadership and mentoring experience with the ability to train and motivate junior kitchen staff</li><li>
Strong organizational and time management skills with the ability to manage multiple tasks in a fast-paced environment</li><li>
Excellent attention to detail and commitment to maintaining consistent food quality standards</li><li>
Proficiency in food safety and health regulations compliance</li><li>
Demonstrated ability to work collaboratively as part of a passionate kitchen team</li><li>
Strong communication and interpersonal skills</li><li>
Experience with food cost management and inventory control</li><li>
Flexibility to work weekday and weekend shifts, including evenings</li></ul>
Education &amp; Certifications:<ul><li>
Culinary diploma or formal culinary training (preferred)</li><li>
Food Safety Certification (preferred)</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Chef de Partie

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
Fairmont Hotels &amp; Resorts is seeking a dedicated and customer-focused Fairmont Gold Agent / Reception Agent to join our team at our Cairo property. In this role, you will be the first point of contact for our guests, delivering exceptional service while managing front desk operations and premium loyalty program services. You will combine administrative efficiency with genuine hospitality to create memorable experiences for our valued guests.<ul><li>
Greet guests warmly upon arrival and departure, ensuring a seamless check-in and check-out experience</li><li>
Manage Fairmont Gold loyalty program inquiries, benefits, and member recognition with professionalism and attention to detail</li><li>
Process guest requests, reservations, and room assignments efficiently using hotel management systems</li><li>
Address guest concerns and complaints with empathy and resolve issues promptly to ensure satisfaction</li><li>
Answer phone calls and emails professionally, directing inquiries to appropriate departments</li><li>
Maintain accurate guest records and confidential information in compliance with hotel policies</li><li>
Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs</li><li>
Perform administrative tasks including data entry, filing, and documentation</li><li>
Provide concierge-level assistance and local recommendations to enhance the guest experience</li><li>
Ensure the front desk area remains organized, clean, and welcoming at all times</li><li>
Uphold Fairmont standards of service excellence and brand reputation</li></ul> 

Qualifications 
<ul><li>
Proven customer service experience in a hospitality or hotel environment</li><li>
Excellent verbal and written communication skills in English</li><li>
Strong organizational and time management abilities with the capacity to multitask effectively</li><li>
Proficiency with hotel property management systems (PMS) and computer applications</li><li>
Professional demeanor with a friendly, empathetic, and customer-focused approach</li><li>
Problem-solving skills and ability to handle challenging situations with composure</li><li>
Attention to detail and accuracy in record-keeping and data entry</li><li>
Knowledge of luxury hospitality standards and premium guest service expectations</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays as required</li><li>
Familiarity with loyalty program operations is a plus</li><li>
Multilingual capabilities beyond English are highly valued</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Fairmont Gold Agent / Reception Agent

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We're looking for a Digital Marketing Coordinator to join our team in Cairo, Egypt. In this role, you will support the execution of digital marketing campaigns and initiatives across multiple channels. You will work collaboratively with the marketing team to organize, implement, and monitor digital marketing activities while maintaining attention to detail and ensuring all projects are delivered efficiently and professionally.<ul><li>
Coordinate and execute digital marketing campaigns across social media platforms, email, and web channels</li><li>
Create and schedule engaging content for company social media accounts, ensuring brand consistency and message alignment</li><li>
Monitor and analyze campaign performance using analytics tools, providing detailed reports and actionable insights</li><li>
Assist in the development of marketing materials, including copywriting, graphics, and multimedia content</li><li>
Manage email marketing campaigns, including list segmentation, template customization, and performance tracking</li><li>
Support SEO and SEM initiatives by conducting keyword research and optimizing web content</li><li>
Organize and maintain marketing calendars, project timelines, and campaign documentation</li><li>
Collaborate with cross-functional teams to ensure marketing objectives are met on schedule</li><li>
Track marketing metrics and KPIs, identifying trends and opportunities for optimization</li><li>
Respond to inquiries and manage customer interactions through digital channels</li><li>
Stay current with digital marketing trends, tools, and best practices</li></ul> 

Qualifications 
Required Skills and Experience:<ul><li>
Proficiency with digital marketing platforms (Google Analytics, Meta Business Suite, LinkedIn Campaign Manager)</li><li>
Demonstrated experience managing social media accounts and creating engaging content</li><li>
Strong written and verbal communication skills with excellent attention to detail</li><li>
Proficiency in email marketing platforms and marketing automation tools</li><li>
Basic knowledge of SEO and SEM principles</li><li>
Experience with project management and organizational tools</li><li>
Analytical mindset with ability to interpret data and generate insights</li><li>
Proficiency in Microsoft Office Suite and Google Workspace</li><li>
Strong interpersonal and collaborative skills</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Digital Marketing Coordinator

<div>Company Description 
Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haraam and the Holy Ka&rsquo;aba. This 86-story hotel, one of the world&rsquo;s tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project. The Hotel authentic hospitality is seen throughout 1650 rooms. 
Job Description 
Reporting to P&amp;C Manger, responsibilities and essential job functions include but are not limited to the following:<ul><li>
Ensure the Human Resources Department in the day-to-day operation of the department as required</li><li>
Assists with recruitment, including posting of positions, screening CVs, and contacting applicants</li><li>
Foster and promote positive Colleague relations through an environment that encourages open communication, trust and mutual respect</li><li>
Ensure the People &amp; Culture department complies with all corporate, regional and hotel policies and procedures; and governmental regulations pertaining to all colleagues</li><li>
Handle the calendar and administration assistance for the People &amp; Culture Leaders</li><li>
Prioritize all telephone calls and in-person external and internal visitors.</li><li>
Handle locker requests, name badges, ID&rsquo;s, Colleague letters, purchase requisitions, expense reports as necessary</li><li>
Compose correspondence for the PC Department, such as letters, contracts, etc.</li><li>
Support internal PC projects, tracking necessary action and updating reports as progress is made</li><li>
Filing Employee records</li><li>
Handle all office administration duties such as faxes, mail, phones, photocopying, office supplies</li><li>
Assist with and support colleague events as appropriate, such as leadership meetings, colleague receptions, and annual events</li><li>
Assist with scheduling of interviews</li><li>
Prepares Offer Letters and Recognition letters for Internal promotions and transfers</li><li>
Manage the People &amp; Culture Information System ensuring data integrity and proper documentation (adding new colleagues, salary, designation changes)</li><li>
Manage Employee Action Forms, ensuring accuracy with regards to vacation entitlements and promotions and salary changes</li><li>
Responsible for monthly invoices, monthly timesheets and adding e-mail accounts for new Colleagues</li><li>
Other duties as assigned</li></ul> 

Qualifications 
<ul><li>
Due to local legislation, must be Saudi</li><li>
Previous People &amp; Culture experience an asset</li><li>
Minimum of 2 years administration experience, preferably within a hotel environment Ability to develop and encourage an open, stimulating and trusting environment that reflects our Company Mission, Brand Promise and Values</li><li>
Highly responsible and able to handle confidential information with the utmost discretion</li><li>
Highly organized and able to prioritize and meet deadlines in a fast-paced environment</li><li>
Professional telephone manner and demeanor with a natural response to &lsquo;smile&rsquo; on the phone</li><li>
Excellent interpersonal, written and verbal communication skills University/College degree or diploma, preferably with a formal education in People &amp; Culture Management</li><li>
Computer literacy a must, with a strong knowledge of Word, Excel, Word, Outlook and PowerPoint</li></ul> 

Additional Information 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

People & Culture Supervisor- (Saudis Only)

Join Fairmont and explore 19   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.