Qureos Mentor

Fairmont

<div>Company Description 
Fairmont Ajman is a beachfront 5-star hotel situated in Ajman, just 30 minutes away from the bustling metropolis of Dubai. Combining hospitality and elegance with a deep connection to our natural surrounds, Fairmont Ajman promises exceptional cultural, leisure and dining experiences in a truly spectacular setting. Featuring 252 guest rooms and suites complete with ample space and breathtaking views of the Arabian Gulf, Fairmont Ajman presents travelers with all the comforts of home, alongside world-class service. 
Job Description 
As a Public Area Housekeeping Attendant, you will be responsible for maintaining the cleanliness and upkeep of all public areas in the hotel, including lobbies, restrooms, corridors, elevators, and other guest-facing spaces. The role ensures that all areas reflect the hotel&rsquo;s standards of cleanliness, presentation, and guest comfort at all times.
Key Responsibilities<ul><li>
Clean and sanitize all assigned public areas including lobbies, restrooms, corridors, elevators, staircases, and other common spaces.</li><li>
Dust, vacuum, mop, and polish floors, furniture, fixtures, and fittings.</li><li>
Replenish supplies such as tissue, hand towels, soap, and air fresheners in public restrooms.</li><li>
Empty trash bins and ensure waste is disposed of correctly and efficiently.</li><li>
Report maintenance issues, safety hazards, and damaged items to the Housekeeping Supervisor promptly.</li><li>
Respond courteously to guest requests and report any guest feedback or complaints to the supervisor.</li><li>
Ensure all cleaning equipment is used and stored safely and properly.</li><li>
Maintain assigned equipment in good working condition and report any faults immediately.</li><li>
Support the housekeeping team in setting up for special events or deep cleaning projects when required.</li><li>
Follow all hotel policies, procedures, and hygiene standards, including health and safety regulations.</li><li>
Uphold the highest standards of cleanliness, professionalism, and service at all times.</li></ul> 
Qualifications<ul><li> 
Previous housekeeping or cleaning experience preferred (hotel experience an advantage).</li><li>
Basic understanding of cleaning chemicals, equipment, and safety procedures.</li><li>
Strong attention to detail and commitment to maintaining high cleanliness standards.</li><li>
Ability to work independently and as part of a team.</li><li>
Physically fit and able to stand or walk for long periods and lift moderate weights.</li><li>
Flexible to work shifts, weekends, and public holidays.</li><li>
Good communication and interpersonal skills.</li></ul> 
Additional Information 
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Diversity &amp; Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.</div>

Public Area attendant

<div>Company Description 
Fairmont Ajman is a beachfront 5-star hotel situated in Ajman, just 30 minutes away from the bustling metropolis of Dubai. Combining hospitality and elegance with a deep connection to our natural surrounds, Fairmont Ajman promises exceptional cultural, leisure and dining experiences in a truly spectacular setting. Featuring 252 guest rooms and suites complete with ample space and breathtaking views of the Arabian Gulf, Fairmont Ajman presents travelers with all the comforts of home, alongside world-class service. 
Job Description 
As a Laundry Attendant, you will be responsible for the efficient handling and movement of all hotel linens, guest laundry, and colleagues&rsquo; uniforms. As the hotel&rsquo;s laundry operations are outsourced, the role primarily involves coordinating the collection and delivery of linen to and from the external laundry facility, maintaining accurate records, and ensuring the smooth operation of the uniform room. The Laundry Attendant ensures all items are handled with care, delivered on time, and maintained to the hotel&rsquo;s quality standards.
Key Responsibilities:<ul><li>
Collect, count, and dispatch soiled linen, towels, and uniforms to the outsourced laundry service.</li><li>
Receive, inspect, and record clean linen deliveries to ensure quantity and quality meet hotel standards.</li><li>
Distribute clean linen and uniforms to respective departments and maintain proper stock levels in storage areas.</li><li>
Manage the uniform room operations &mdash; issue and receive uniforms, ensure proper labeling and recordkeeping.</li><li>
Handle guest laundry and dry-cleaning services, including collection, tagging, tracking, and delivery in a timely manner.</li><li>
Maintain accurate records of all linen movements, guest laundry transactions, and uniform inventories.</li><li>
Report any missing, damaged, or stained items to the Laundry Supervisor immediately.</li><li>
Ensure the linen and uniform rooms are kept organized, clean, and well maintained.</li><li>
Coordinate with the outsourced laundry provider to resolve discrepancies or quality issues.</li><li>
Support the housekeeping team during peak operations as required.</li><li>
Follow all safety, hygiene, and hotel policies and procedures.</li></ul> 
Qualifications<ul><li> 
Previous experience in hotel laundry or housekeeping operations preferred.</li><li>
Basic knowledge of laundry processes and fabric care.</li><li>
Good organizational and recordkeeping skills.</li><li>
Strong attention to detail and ability to handle multiple tasks.</li><li>
Physically fit and able to lift, push, or pull heavy linen trolleys.</li><li>
Reliable, punctual, and service-oriented.</li><li>
Flexibility to work shifts, weekends, and public holidays.</li></ul> 
Additional Information 
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Diversity &amp; Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.</div>

Laundry Attendant

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city&rsquo;s storied history and traditions to bring guests an exceptional experience in the heart of one of the world&rsquo;s most talked about destinations.
Fairmont Quasar Istanbul is at once in touch with this fabulous city&rsquo;s past and part of its dynamic future, rising up from the heart of Istanbul&rsquo;s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize. 
Job Description 
Ensure the smooth operation of information and message, mail, luggage and transport with high level of quality and maximum courtesy.<ul><li>
Assigns, supervises and controls the activities of the Concierge staff.</li><li>
Fulfils all requests for information and services such as entertainment, transportation, sightseeing and excursions. Makes sure that all employees are supplied with all resources necessary to respond the inquiries.</li><li>
Regularly updates employees with regards to information concerning the hotel services, VIP s and daily functions for them to be well informed.</li><li>
Maintains accurate information with regards to shops and opening closing times, local attractions, transportation, flight information, restaurants and other relevant details.</li><li>
Ensures adequate stock of necessary guest stationary, brochures, leaflets, and promotional items.</li><li>
Controls plans and gives guidance for luggage service carried out for the guests for maximum efficiency.</li><li>
Establishes an efficient system for loading, unloading, collection, delivery, of guest luggage including safe storage for short and long term.</li><li>
Takes responsibility of luggage registration.</li><li>
Takes responsibility for all the equipment used in his department such as luggage trolleys, computers etc.</li><li>
Be acquainted with all the facilities offered by the hotel including in room facilities.</li><li>
Encourages promotion of hotel services by employees as appropriate.</li><li>
Oversees the lobby area and main entrance to ensure cleanliness and tidiness at all times.</li><li>
Controls access to the hotel and parking arrangements including valet parking and ensures that access road to main entrance is clear of traffic at all times.</li><li>
Supervises distribution of mail, parcels, messages and faxes to guests and offices, also redirection of the mail for the departed guests.</li><li>
Supervises dispatch of fax and messages in the absence of switchboard operators.</li><li>
Ensures the correct charging for payable services extended by the concierge to the guests.</li><li>
In collaboration with security, provides the required control of main entrance to the hotel.</li><li>
Investigates and follows up on guest complaints and takes remedial action for those not to be repeated.</li><li>
Handles guest complaints on the spot.</li><li>
Is fully responsible for the departmental induction for all the staff and provides ongoing on the job training to achieve required standards.</li><li>
Prepares work schedule and vacation schedule for the department.</li><li>
Carries out inspections for the purpose of maintaining high standards of appearance, hygiene and staff relations.</li><li>
Ensures that function board is updated daily and correctly.</li><li>
Is fully responsible for the Flags.</li><li>
Is fully responsible of the Limousine Department</li><li>
Knows and follows the fire and safety regulations of the hotel.</li><li>
Performs other duties assigned by his/her supervisor.</li></ul> 

Qualifications 
The qualifications are:<ul><li>
University degree preferably Tourism &amp; Hotel Management,</li><li>
Good command of English</li><li>
At least 2+ years of Head Concierge experience in luxury hotel management.</li></ul> 

Additional Information 
Your team and working environment: 
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
Note: Customization may be included for any specific local or legislative requirements, such as work permits. 
Only Turkish or candidates which able to communicate in Turkish will be hired. 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Head Concierge

<div>Company Description 
A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. 
Job Description 
Reporting to Head Chef, responsibilities and essential job functions include but are not limited to the following:<ul><li>
Participate in dishwashing, garbage removal, silver polishing, pot washing or any other stewarding area as necessary in accordance with department needs.</li><li>
Ensure a safe and productive operation.</li><li>
Assure compliance with Health Department standards.</li><li>
Supervise and maintain the sanitation of kitchen, store rooms, hallways, dock, and equipment.</li><li>
Ensure that cleaning schedules are familiar with everybody and proper and consistent sanitation procedures are used by all Colleagues.</li><li>
Must assist in the training of all stewarding duties.</li><li>
Assist in keeping updated with all items on the communication board and communicate to colleagues when required.</li><li>
Present on the floor during meals times ensuring safe and productive operations.</li><li>
Immediately alert the Chief Steward and Hygiene manager at the first sighting of pest or rodents.</li><li>
Assist in maintaining that all colleagues are following the proper grooming standards.</li><li>
Ensure proper pass off to other leaders using logbook.</li><li>
Check BEO&rsquo;s &ndash; see what set ups are needed to be done on shift.</li><li>
Daily walkthrough of stewarding areas to observe staffing levels, quality control, maintenance and cleanliness.</li><li>
Assist in re-assigning Colleagues during shift to areas of need.</li><li>
Assist in controlling stocks for daily use in the department (cleaning products, mop heads, etc).</li><li>
Assist in controlling breakage.</li><li>
Assist in maintaining cleanliness of all kitchens and HOH areas as well as ensuring all maintenance needs are looked after.</li><li>
Ensure all paper towel dispensers are full at all times throughout the shift.</li><li>
Conduct shift briefing when required.</li><li>
Maintain regular attendance at department and operations meetings.</li></ul> 

Qualifications 
<ul><li>
Previous Stewarding supervisory experience or role as a stewarding lead.</li><li>
Strong interpersonal and problem solving abilities.</li><li>
Highly responsible &amp; reliable.</li><li>
Ability to work cohesively as part of a team.</li><li>
Ability to focus attention on Guest needs, remaining calm and courteous at all times.</li></ul>
Physical Aspects of Position (include but are not limited to):<ul><li>
Frequent standing and walking throughout shift</li><li>
Occasional lifting and carrying up to 50 lbs</li><li>
Frequent kneeling, pushing, pulling, sitting</li><li>
Occasional ascending or descending ladders, stairs and ramps</li><li>
Working with chemicals and other cleaning products</li></ul> 

Additional Information 
Visa Requirements:
Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Stewarding Supervisor

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
Join the pre-opening team of Fairmont at the Red Sea Project as a Talent &amp; Culture Coordinator, where luxury meets opportunity in a truly unique remote environment. As a key member of our Human Resources department, you will play a pivotal role in supporting our team and fostering an engaging, inclusive workplace culture that reflects Fairmont&rsquo;s core values.
This role is essential to ensuring the smooth daily operations of the T&amp;C department and supporting the full employee life cycle from recruitment to onboarding to engagement and retention.
Key Responsibilities:<ul><li>
Support the Talent &amp; Culture Manager in the effective administration of the department, ensuring compliance with all internal policies and local labor regulations.</li><li>
Maintain accurate and confidential Heartist records, including digital filing and personnel documentation.</li><li>
Coordinate onboarding processes and prepare necessary documentation for new hires.</li><li>
Support internal communications by managing notice boards, drafting memos, and celebrating ambassador milestones (e.g., birthdays, weddings, etc.).</li><li>
Help facilitate company training, employee orientation, and cultural initiatives.</li><li>
Organize and assist with hotel and departmental events such as team celebrations, recognition programs, national holiday events, and staff parties.</li><li>
Monitor and ensure ambassador compliance with uniform standards and grooming policies.</li><li>
Assist with administrative tasks such as preparing contracts, maintaining HR systems, data entry, and generating workforce reports.</li><li>
Oversee internal T&amp;C logistics including office supply management, key distribution, and internal mail.</li><li>
Participate in hotel committees and career fairs, representing Fairmont&rsquo;s brand and values.</li><li>
Conduct regular checks of staff residence facilities, locker rooms, and ambassador restaurant to maintain standards and well-being.</li><li>
Support payroll functions, including processing timesheets and leave tracking.</li><li>
Maintain compliance with Saudi Arabian labor laws and assist with visa, medical check-ups, and residency procedures for expatriate ambassadors.</li><li>
Provide support and guidance to ambassadors regarding HR policies, grievance procedures, and performance evaluations.</li><li>
Perform other administrative and departmental duties as required by Talent &amp; Culture leadership.</li></ul> 
Qualifications<ul><li> 
Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>
Minimum 1-2 years of experience in Human Resources, preferably in the hospitality industry.</li><li>
Strong understanding of HR practices, employee engagement, and labor regulations in Saudi Arabia.</li><li>
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and HRIS systems.</li><li>
Excellent organizational and time management skills with a high level of attention to detail.</li><li>
Strong interpersonal skills and ability to communicate effectively with diverse teams.</li><li>
Demonstrated experience coordinating employee events and cultural initiatives.</li><li>
Discreet and respectful of confidential information; high integrity and professionalism.</li><li>
A proactive, positive team player with the ability to adapt to change in a fast-paced environment.</li><li>
Fluency in English.</li><li>
Prior experience in pre-opening properties or remote projects is a strong advantage.</li></ul> 
Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

People & Culture Coordinator -Fairmont the Red Sea

<div>Company Description 
A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. 
Job Description 
Responsibilities and essential job functions include but are not limited to the following:<ul><li>
All areas of Guest service and core standards including the creation of new ideas to assist with the continued development of Fairmont Dubai&rsquo;s image as a Leader in food and service offerings and as a Food &amp; Beverage destination.</li><li>
Daily supervise, coordinate and direct all Colleagues.</li><li>
Maintain high staff morale and team spirit within the department.</li><li>
Lead and coach all Colleagues and Leaders in the department .</li><li>
Overall recruit, staff and schedule ensuring adequate staffing levels to satisfy Guest needs.</li><li>
Establish and implement five star service levels.</li><li>
Create and implement Colleague-training initiatives.</li><li>
Implement service standards.</li><li>
Create and implement a preventative cleaning and maintenance program.</li><li>
Adhere to all budget guidelines.</li><li>
Work together with the culinary &amp; stewarding team to ensure that all food service meets or exceeds Guest expectations and to promote teamwork as a strong component of the daily service culture.</li><li>
Creation and implementation of Guest preference programs.</li><li>
Monitor and continually develop Food &amp; Beverage controls.</li><li>
Control and analyze the level on the Quality of Service, Guest Satisfaction, Colleague Satisfaction, Operating Equipment, Grooming Standard.</li><li>
Conduct Training, Promotional Plans, Interviewing, Employee Orientation and Job Performance Management.</li><li>
Participate in service as necessary in accordance with restaurant needs.</li><li>
Control stocks for daily use in the Outlet to ensure service requirement of the are met.</li><li>
Create and innovate new ideas and promotion to generate revenue.</li><li>
Liaise with Sous Chef and Chief Steward to ensure exceptional work standards.</li><li>
Ensure Safe and Healthy work environment.</li><li>
Maintain the Outlet&rsquo;s cleanliness as well as ensure all maintenance needs are looked after.</li><li>
Participate in the preparation of the Food and Beverage department budget and goals.</li><li>
Schedule Guest reservation and arrange for private functions or special events.</li><li>
Attend and participate in the daily Food and Beverage meetings.</li><li>
Check opening and closing duties assigned to all Colleagues.</li><li>
Maintain staff log book up dated.</li><li>
Conduct pre-meal briefing.</li><li>
Track and compile daily, monthly and yearly sales reports.</li><li>
Ensure that the outlet maintain the high quality service standard are implemented.</li><li>
Perform daily checks on staffing level, quality control, maintenance and cleanliness.</li><li>
Other duties as assigned by the Director of Food &amp; Beverage.</li></ul> 

Qualifications 
<ul><li>
Minimum 2 years experience in F&amp;B management in a luxury property preferred.</li><li>
Strong interpersonal and problem solving abilities necessary.</li><li>
Must be a highly organized person with strong planning skills.</li><li>
Goal and results oriented.</li><li>
Analytical skills, strength as a developer and a leader of others are essential.</li><li>
International experience an asset.</li><li>
Energetic, enthusiastic, self-motivated and a charismatic team player.</li></ul> 

Additional Information 
Visa Requirements:
Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Outlet Manager

<div>Company Description 
Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka&rsquo;aba. This 76-story hotel, one of the world&rsquo;s tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City. The hotel authentic hospitality is seen throughout 1650 guest rooms and suites are thoughtfully and elegantly appointed-with extravagant amenities and five-star services that allow for peaceful reflection and repose. 
Job Description 
Reporting to Director of Finance, responsibilities and essential job functions include but are not limited to the following:
People Management
<ul><li>Establish and maintain seamless co-ordination &amp; co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.</li><li>
Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.</li><li>
Ensure that all personnel are kept well informed of department&rsquo;s objectives and policies.</li></ul>
Financial Management<ul><li>
Identify optimal, cost effective use of the resources and educate the team on the same.</li></ul>
Operational Management
<ul><li>Ensure to secure used and unused revenue related documents such as Guest checks, Guest Folios, Official receipts, Captain Orders, Paid-out Vouchers, Rebates/Allowance Vouchers, miscellaneous Debit/Credit Vouchers.</li><li>
Check Revenue documents and verify against Revenue sheets.</li><li>
Check that rebates, allowances and adjustments against revenue are properly authorized and legitimate.</li><li>
Reconcile computer generated Guest Ledger Balance against the General Ledger Balance.</li><li>
Prepare other reports, schedules and analysis that may be required from time to time.</li><li>
Perform other duties that may be assigned from time to time.</li><li>
Responsible for all Income Audits and for preparing reports for the same.</li><li>
Responsible for consolidating income reports for all areas of operations.</li><li>
Verify soft count deposits.</li><li>
Audit and account for all control documents and prepare exception reports for all errors.</li><li>
Other duties assigned</li></ul> 
Qualifications 
<ul><li>
Bachelor&rsquo;s Degree in Accounting / Finance</li><li>
Additional certificate as a Certified Public Accountant (CPA) will be an advantage</li><li>
Minimum 5 years of experience in a finance or accounting position or 2 years of experience in a similar capacity</li><li>
High degree of professionalism with strong understanding of business acumen</li><li>
Excellent reading, writing and oral proficiency in English language</li><li>
Proficient in MS Excel, Word, PowerPoint, and relevant financial and accounting reporting systems</li></ul>
Fully conversant in accounting principles and financial regulation standards 
Additional Information 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Income Auditors (Saudi National)

Join Fairmont and explore 17   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.