Qureos Mentor

Fairmont

<div>Company Description 
Explore limitless possibilities, dreams and adventures on Hawai&rsquo;i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai&rsquo;i&rsquo;s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.
Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai&lsquo;i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai&lsquo;i&rsquo;s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.
Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai&lsquo;i.
What is in it for you:<ul><li>benefit available for fulltime or part time employees while being a part of the Fairmont Orchid &lsquo;Ohana</li></ul><ul><li>
Premium preferred provider medical/drug/vision benefits at competitive prices*</li><li>
We put you first &amp; value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your &lsquo;ohana!*</li><li>
We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan &amp; matching program.</li><li>
Don&rsquo;t just live in the moment &ndash; own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*</li><li>
We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store &amp; 30% discount of services offered in our Spa Without Walls.</li><li>
We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends &amp; Family rates (5,000+ hotels worldwide)*</li><li>
Complimentary meals in our employee dining facility</li></ul> 

Job Description 
Luana Lounge is an idyllic sunset spot made for intimate celebrations, romantic dates and special gatherings. Fairmont Orchid&rsquo;s lobby-level lounge features island-inspired, hand-crafted sushi and cocktail in our lobby-level lounge. Guests mark another day of rest and relaxation by sipping chilled wine, specialty drinks and indulge in fresh sushi selections.
What you will be doing:<ul><li>
Provide unique dining experiences to all of our guests through warm, personal &amp; detailed service in a luxury, upscale and fast paced environment.</li><li>
Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up and ambiance control.</li><li>
Maintain complete knowledge of all F&amp;B services, contents &amp; preparation methods, outlets and hotel services/features</li><li>
Creation of new beverage/cocktails to suit guests&rsquo; needs. Up-sell and promote other food and beverage offers at every available opportunity to maximize sales revenue.</li><li>
Mix and create drinks for all servers.</li><li>
Ensure guests receive warm welcome, timely service &amp; a fond farewell</li><li>
Try to remember individual patron&rsquo;s names and their preferences to extend a personalized service</li><li>
Ensure that all food &amp; beverage are served according to service standard</li><li>
Properly identifying the age of all patrons.</li><li>
Tend to cashier duties for servers for cash payments.</li><li>
Clear and tidy up bar counter after the departure of the patrons as quickly as possible</li><li>
Perform opening/closing side duties as assigned and set bar service areas according to standards and procedures</li><li>
Assist other Food &amp; Beverage outlets with their operations during peak times or when required</li><li>
Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)</li><li>
Be well versed in hotel fire &amp; life safety/emergency procedures</li><li>
Maintain a high standard of personal appearance and hygiene at all times</li><li>
Perform other reasonable duties assigned by the Management of the Hotel</li></ul> 

Qualifications 
Your experience and skills include:<ul><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>
Good reading, writing and oral proficiency in English language</li><li>
Ability to speak other languages and basic understanding of local languages will be an advantage</li><li>
Ability to work cohesively and collaboratively as part of a team</li><li>
Detailed &amp; service oriented with an eye for detail to be self-motivated and energetic.</li><li>
Provide the necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance)</li><li>
Additional certification(s) in Food &amp; Beverage will be an advantage (Blue Liquor Card)</li></ul> 

Additional Information 
Hourly Rate: $30.68 USD
Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.
Your team and working environment: Our mission is to make Food &amp; Beverage the heart and soul of hotels by thinking like restauranteurs and delivering an experience that is excellent, relevant and authentic.
Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
About Fairmont Hotels &amp; Resorts: At Fairmont Hotels &amp; Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That&rsquo;s why you&rsquo;ll find exceptional work opportunities &ndash; throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific &ndash; as well as industry leading training, career development, recognition and rewards. Fairmont Hotels &amp; Resorts is a celebrated collection of hotel that includes landmark locations like London&rsquo;s The Savoy, New York&rsquo;s The Plaza, and Shanghai&rsquo;s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness &amp; dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award &ndash; winning Green Partnership Program. An exciting future awaits!
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
#LI-KK2
#AlohaOrchid</div>

Bartender, Luana Lounge (Full Time)

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
AV Supervisor to oversee audiovisual operations and ensure flawless event execution. Responsibilities include technical setup, operation, and maintenance of AV systems, alongside team leadership and event coordination. Requires strong technical proficiency, meticulous attention to detail, and excellent communication skills. Ability to manage complex events and work effectively under pressure is essential. Ideal candidate possesses a passion for AV technology and a commitment to delivering exceptional experiences. 
Qualifications 
<ul><li>
Technical Proficiency: Expertise in operating and troubleshooting a wide range of AV equipment, including sound systems, projectors, video conferencing, and lighting.</li><li>
Event Management: Proven ability to coordinate and execute complex audiovisual setups for diverse events, ensuring seamless operation.</li><li>
Team Leadership: Strong leadership and mentoring skills to guide and motivate a team of AV technicians.</li><li>
Problem-Solving: Excellent troubleshooting and problem-solving skills to address technical issues efficiently.</li><li>
Communication: Clear and effective communication skills to interact with clients, team members, and other stakeholders.</li><li>
Organizational Skills: Meticulous attention to detail and strong organizational skills to manage equipment, schedules, and event logistics.</li><li>
Adaptability: Ability to work effectively under pressure and adapt to changing event requirements.</li></ul> 

Additional Information 
Your team and working environment: 
Join our collaborative and dynamic IT team, where innovation and problem-solving are valued in a fast-paced, supportive environment. We foster a culture of continuous learning and teamwork, ensuring everyone contributes to our shared success. 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

AV Supervisor

<div>Company Description 
Fairmont Bab Al Bahr is a five-star beachfront luxury hotel situated at the gateway of Abu Dhabi, offering stunning views of the iconic Sheikh Zayed Grand Mosque. The hotel features contemporary architecture combined with elegant interiors, delivering world-class hospitality and exceptional guest experiences. The property offers over 360 well-appointed guest rooms and suites, a variety of award-winning dining venues, extensive conference and event facilities, and premium leisure amenities including private beach access, swimming pools, and fitness facilities. It caters to business travelers, leisure guests, and large-scale corporate and social events. Fairmont Bab Al Bahr upholds international luxury standards while embracing the rich culture and heritage of the United Arab Emirates. The hotel is committed to excellence, innovation, sustainability, and delivering memorable experiences for both guests and colleagues. 
Job Description 
<ul><li>
Monitor and maintain swimming pool water quality, ensuring compliance with health, safety, and hotel standards.</li><li>
Conduct regular testing of pool water parameters, including chlorine, pH, alkalinity, and other chemical levels.</li><li>
Adjust and administer pool chemicals as required to maintain proper water balance.</li><li>
Operate, inspect, and maintain pool filtration systems, pumps, dosing systems, heaters, and associated equipment.</li><li>
Perform routine cleaning of swimming pools, water features, pool decks, and related areas.</li><li>
Backwash filters and maintain filtration systems according to preventive maintenance schedules.</li><li>
Identify and troubleshoot equipment malfunctions and perform repairs as necessary.</li><li>
Carry out preventive maintenance programs for all pool-related systems and equipment.</li><li>
Maintain accurate maintenance records, inspection reports, and water testing logs.</li><li>
Report equipment deficiencies and recommend corrective actions.</li><li>
Ensure all maintenance activities are completed in accordance with hotel procedures and manufacturer recommendations.</li><li>
Ensure compliance with local regulations, health codes, and hotel safety standards.</li><li>
Handle and store chemicals safely and responsibly.</li><li>
Maintain a safe working environment and use appropriate personal protective equipment (PPE).</li><li>
Respond promptly to pool-related emergencies or incidents.</li><li>
Support the hotel's sustainability and environmental initiatives by minimizing water and chemical waste.</li><li>
Respond promptly and professionally to guest requests and concerns related to pool facilities.</li><li>
Coordinate with other departments to ensure pool facilities remain operational and guest-ready at all times.</li><li>
Maintain a positive and professional image while interacting with guests and colleagues.</li></ul> 
Qualifications 
<ul><li>
High school diploma or equivalent.</li><li>
Technical certification in pool maintenance, water treatment, or related field is preferred.</li><li>
Minimum 2 years of experience in swimming pool maintenance, preferably within a luxury hotel or resort environment.</li><li>
Knowledge of pool filtration systems, pumps, chemical dosing systems, and water treatment processes.</li><li>
Familiarity with health and safety regulations related to swimming pools.</li><li>
Basic plumbing and mechanical maintenance skills.</li><li>
Good communication skills in English; additional languages are an advantage.</li></ul> 

Additional Information 
<ul><li>
Ability to work outdoors in varying weather conditions.</li><li>
Ability to lift and carry maintenance equipment and chemical containers safely.</li><li>
Ability to stand, walk, bend, and perform physical tasks for extended periods.</li></ul></div>

Pool Technician

<div>Company Description 
Raffles &amp; Fairmont Red Sea, positioned in the Kingdom&rsquo;s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont&rsquo;s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
Reporting to the Outlet Manager, you will be responsible for, but not limited to:<ul><li>
Dining room layout, table/seat/section numbers, proper table setups, room capacity, hours of operation, price range and dress code</li><li>
Restaurant reservation procedures</li><li>
Daily house count, arrivals, departures, VIP&rsquo;s</li><li>
Scheduled in-house group activities, locations and times</li><li>
All department policies / service procedures</li></ul><ul><li>
Answer telephone within 3 rings, using correct salutations and telephone etiquette.</li><li>
Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.</li><li>
Communicate reservation or cancellation changes to management as they arise throughout the shift.</li><li>
Monitor the preparation of own assignments, ensuring compliance to departmental standards.</li><li>
Ensure that all menu&rsquo;s, check folders are cleaned and in sufficient quantity.</li><li>
Ensure that the hostess stand is cleaned and organized.</li><li>
Review the Reservation book, pre-assign designated tables and follow up on all special requests.</li><li>
Greet the guests at the entrance of the restaurant.</li><li>
Seat Guest accordingly to floor plan / being fair to each waiter.</li><li>
Show guests their table which has been designated to them</li><li>
Ensure that the guests are pleased with their table.</li><li>
Present the open menu to the guest.</li><li>
Ensure that the tables are set to the best service of the guest.</li><li>
Anticipate heavy business times and organize procedures to handle waiting lines.</li><li>
Anticipate guests needs, respond to them promptly and acknowledge guest, however busy and whatever time of the day.</li><li>
Maintain positive guest relations at all times.</li><li>
Be familiar with hotel services / activities to respond to guest inquiries accurately.</li><li>
Handle guest complaints following instant pacification procedures and insuring guest satisfaction.</li><li>
Monitor guests&rsquo; reactions and confer frequently with management to ensure guest satisfaction.</li><li>
Monitor and participate to ensure that all tables are cleared and reset according to the department procedures.</li><li>
Monitor and maintain cleanliness and working conditions of own section equipment and supplies.</li><li>
Assist restaurant staff with their job functions to ensure optimum service to guest: when requested.</li><li>
Promote a cooperative working climate, maximizing productivity and quality.</li><li>
Do table visits systematically at each meal period to ensure guest satisfaction.</li><li>
Promote F&amp;B Outlets to each customer in down time.</li><li>
Successful completion of the training process.</li><li>
To assist the Supervisor to ensure proper cashiering procedures are followed and accurately balanced.</li><li>
To assist in Menu printing.</li><li>
To be entirely flexible and adapt to rotate within the different outlets of the F&amp;B Service.</li><li>
To carry out any other reasonable duties as assigned by the Outlet Supervisor / Assistant / Manager.</li></ul> 

Qualifications 
<ul><li>
Proven experience as a Host/Hostess or in a similar front-of-house hospitality role (1-2 years preferred)</li><li>
Excellent communication and interpersonal skills with a customer-focused mindset</li><li>
Strong organizational and time management abilities with the capacity to multitask effectively</li><li>
Proficiency with reservation and point-of-sale systems</li><li>
Ability to remain calm, professional, and solution-oriented in high-pressure environments with strong attention to detail</li><li>
Fluency in English; Arabic language skills and cultural awareness are a plus</li><li>
Professional appearance and demeanor consistent with luxury hospitality standards</li><li>
Flexibility to work varied shifts, including evenings, weekends, and holidays as required</li></ul></div>

Host / Hostess (Saudi Nationality), Fairmont The Red Sea

<div>Company Description 
Raffles &amp; Fairmont Red Sea, positioned in the Kingdom&rsquo;s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont&rsquo;s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
We're looking for an enthusiastic and detail-oriented Barista to join our dynamic team in Umluj, Saudi Arabia. In this role, you'll be the heart of our caf&eacute; operation, delivering exceptional customer service while crafting high-quality specialty beverages. You'll work in a collaborative environment where your passion for coffee excellence and genuine care for our guests directly contribute to creating memorable experiences. You'll embrace our commitment to quality, professionalism, and inclusive hospitality in every interaction.
Reporting to the Outlet Supervisor / Outlet Manager, you will be responsible for, but not limited to:<ul><li>
Prepare and serve specialty coffee drinks and beverages with precision and consistency, demonstrating mastery of espresso machines and brewing techniques</li><li>
Deliver warm, engaging, and professional service to all guests, ensuring their needs are anticipated and exceeded</li><li>
Assist guests with informed recommendations regarding menu items, ingredients, and preparation methods in a helpful and approachable manner</li><li>
Manage all cash transactions, process payments through point-of-sale systems, and maintain accurate financial records</li><li>
Maintain a clean, organized, and hygienic work station and caf&eacute; environment, adhering to all food safety and sanitation standards</li><li>
Perform opening and closing duties, including equipment setup, inventory checks, and facility preparation</li><li>
Collaborate with team members to support smooth operations during peak and off-peak hours</li><li>
Attract and engage customers through attractive product displays and knowledgeable recommendations</li><li>
Adapt flexibly to changing priorities and support additional duties as assigned to meet operational needs</li><li>
Uphold our brand values and commitment to customer satisfaction in all professional interactions</li></ul> 

Qualifications 
**Required Qualifications:**<ul><li>
Minimum 2 years of Food &amp; Beverage and/or retail experience within the last 2 years</li><li>
Proven barista experience with demonstrated expertise in specialty coffee preparation</li><li>
Proficiency with espresso machines, grinders, and other caf&eacute; equipment</li><li>
Strong cash handling skills and experience with point-of-sale (POS) systems</li><li>
Excellent communication and interpersonal skills with a customer-focused mindset</li><li>
Ability to work efficiently in a fast-paced environment while maintaining attention to detail</li><li>
Physical stamina to stand for extended periods and perform repetitive tasks</li><li>
Knowledge of food safety and hygiene standards</li><li>
Flexibility to work varied shifts, including weekends and holidays</li><li>
**Preferred Qualifications:**</li><li>
Beverage service certification (Pro Serve or equivalent)</li><li>
Specialty coffee certification or formal barista training</li><li>
Experience in a luxury hospitality or upscale caf&eacute; environment</li><li>
Multilingual abilities, particularly Arabic language skills</li><li>
Experience with inventory management and stock rotation</li><li>
Knowledge of latte art and advanced coffee presentation techniques</li><li>
Previous experience working in diverse, multicultural team environments</li></ul></div>

Barista, Fairmont The Red Sea

<div>Company Description 
Gr&uuml;nde f&uuml;r Accor zu arbeiten? 
Wir sind weit mehr als ein weltweit f&uuml;hrendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Pers&ouml;nlichkeit passen. 
Wir unterst&uuml;tzen Dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen daf&uuml;r, dass Deine Arbeit einen Sinn in Deinem Leben hat und dass Du auf Deiner Reise mit uns die grenzenlosen M&ouml;glichkeiten von Accor erkunden kannst. 
Bei Accor kannst Du jedes Kapitel Deiner Geschichte selber schreiben, und gemeinsam k&ouml;nnen wir die Gastronomie und Hotellerie von morgen ver&auml;ndern. Entdecke das Leben, das Dich bei Accor erwartet, besuche https://careers.accor.com/. 
Tu das, was Du liebst, trage etwas f&uuml;r die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS 
Job Description 
We're looking for an experienced and visionary AV Manager to join our dynamic team in Riyadh, Saudi Arabia. In this pivotal role, you will oversee all audio-visual operations, lead a talented team of AV professionals, and ensure the seamless execution of cutting-edge AV solutions across our organization. You'll be instrumental in driving innovation, maintaining our state-of-the-art facilities, and delivering exceptional technical support that exceeds client expectations. This is an exciting opportunity to make a meaningful impact in a fast-paced, collaborative environment where your expertise and leadership will be highly valued.<ul><li>
Lead, mentor, and supervise the audio-visual department, fostering a culture of continuous learning, professional development, and team excellence</li><li>
Plan, coordinate, and execute comprehensive AV setups for corporate events, conferences, presentations, and specialized productions</li><li>
Develop and maintain detailed AV equipment inventory systems, ensuring optimal maintenance schedules, timely upgrades, and compliance with industry standards</li><li>
Create, manage, and optimize budgets for AV operations, equipment purchases, and departmental initiatives while maintaining fiscal responsibility</li><li>
Collaborate effectively with clients, event planners, internal stakeholders, and cross-functional departments to understand requirements and deliver tailored AV solutions</li><li>
Troubleshoot and resolve technical issues promptly and efficiently, minimizing operational disruptions and ensuring business continuity</li><li>
Stay current with emerging AV technologies, industry trends, and best practices, implementing innovative solutions that enhance organizational capabilities</li><li>
Ensure strict compliance with safety regulations, industry standards, and local requirements specific to the Riyadh market</li><li>
Provide expert technical guidance and support for complex, high-stakes AV projects and initiatives</li><li>
Develop, document, and implement standardized operating procedures for all AV operations, promoting consistency and operational excellence</li><li>
Conduct regular performance reviews and provide constructive feedback to team members, supporting their career growth and professional advancement</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Audio-Visual Technology, Electronics, Engineering, or a closely related field</li><li>
Minimum 5 years of professional experience in AV management, audio-visual operations, or a related supervisory role</li><li>
Comprehensive knowledge of audio-visual systems, equipment, and current industry technologies</li><li>
Proven expertise in project management and event production coordination</li><li>
Demonstrated excellence in leadership, team management, and staff development</li><li>
Strong analytical and problem-solving abilities with exceptional troubleshooting skills</li><li>
Proficiency in budgeting, financial planning, and vendor management</li><li>
Experience in the hospitality, entertainment, corporate events, or similar industry (preferred)</li><li>
Industry-recognized certifications such as CTS (Certified Technology Specialist), CTS-I, or CTS-D (highly desirable)</li><li>
Excellent written and verbal communication skills with strong interpersonal abilities</li><li>
Proven ability to work flexible hours, including evenings and weekends, as operational needs require</li><li>
Strong organizational skills with meticulous attention to detail and accuracy</li><li>
Ability to adapt to regional requirements and work effectively in a multicultural environment</li><li>
Willingness to relocate to Riyadh, Saudi Arabia</li></ul> 

Additional Information 
AV Manager &ndash; Your Team and Working Environment:
Join our Audio-Visual team in a hands-on leadership role focused on overseeing daily AV operations and ensuring the proper setup, maintenance, and functionality of all audio-visual systems. As an AV Manager, you will lead the team in managing AV equipment, coordinating event productions, troubleshooting technical issues, and supporting seamless operation of all AV services across the facility.
You will work closely with other AV team members and departments to ensure service efficiency, safety, and consistency. We foster a collaborative and supportive work environment built on teamwork, respect, and continuous improvement. Your technical expertise, leadership, and commitment to quality standards will help create an environment where AV operations run smoothly and team members feel empowered and well supported.
Our Commitment to Diversity &amp; Inclusion:
We are committed to building an inclusive workplace that values diversity and empowers individuals from all backgrounds to grow, contribute, and perform their roles with integrity, professionalism, and purpose.</div>

AV Manager

<div>Company Description 
Makkah Clock Royal Tower, A Fairmont Hotel, with 1662 guest rooms, is located just a few steps away from the Masjid Al Haram. This 76-story hotel&mdash;one of the tallest in the world&mdash;is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, and serves as an iconic symbol of hospitality in the Holy City. 
Job Description 
The Director of Revenue Management is responsible for helping lead the hotel Commercial Strategy team in determining strategic vision. The DRM establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsible for data quality and analysis, providing gathered intelligence, and recommending revenue and e-commerce strategies to the Commercial Strategy team, as well as other corporate and ownership entities. In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit. The role plays a critical part in identifying and mentoring RM talent within the hotel.
Responsibilities
Strategic vision, ultimate accountability for hotel revenue and profitability, assist in leadership of the commercial team, mentorship, and final decision-making authority.<ul><li>
Leads the strategic planning process and collaborates with all hotel profit generation teams to proactively identify and implement opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams..</li><li>
Effectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotel.</li><li>
Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.</li><li>
Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics</li><li>
Drives the annual budget process and produces long term projections, as required.</li><li>
Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.</li><li>
Chairs the weekly Revenue Management Meetings, driving strategic discussions and ensuring alignment with brand guidelines and hotel objectives.</li><li>
Maximizes room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.</li><li>
Optimizes pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.</li><li>
Continuously evaluating new business opportunities and optimizing performance across booking channels.</li><li>
Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts.</li><li>
Together with the Marketing/Distribution team, manages performance reviews with OTA/CTO partners, keeping up-to-date on each partner&rsquo;s distribution options and extranet maintenance, to ensure optimal display of the hotel. Evaluates extranet enhancements.</li><li>
Serves as the system owner for all core revenue management technologies (RMS, CRS, Rate shopping systems, etc.), ensuring data quality, system hygiene, and optimal utilization to drive profit.</li><li>
Maintains relationships with local market competitors to keep informed of trends and news.</li><li>
Identifies, mentors, and develops revenue management talent, including the Revenue Manager/Assistant DRM and Revenue Analyst, fostering a culture of continuous learning and high performance</li></ul> 

Qualifications 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions:<ul><li>
Strong communication skills, both verbal and written</li><li>
Dynamic can-do attitude</li><li>
Strong analytical skills and attention to detail</li><li>
Presents a professional and polished appearance</li><li>
Effectively deal with guests and other team members</li><li>
Previous reservation experience highly preferred</li><li>
Experience with Ideas G3 RMS, Opera PMS, or Opera Sales and Catering preferred</li><li>
Possessing the trait of being organized and multi-tasking</li><li>
Ability to complete work within given deadlines</li><li>
Maintain confidentiality of proprietary information and protect company assets</li></ul>
Physical Demands<ul><li>
This position requires the ability to focus attention on guest needs, remaining calm and courteous. Occasional standing, walking, lifting and carrying up to 20 lbs.</li><li>
Perform other reasonable job duties as requested.</li></ul>
Required Education and Experience<ul><li>
Minimum 2 years of Revenue Management experience</li><li>
Bachelor degree in Hotel Management, Accounting, Finance, or Mathematic preferred.</li><li>
Experience within 4- or 5-star hotels, complex properties with multiple outlets, banquets and catering, and/or within similar markets preferred</li><li>
Strong understanding of Hotel Operations, Hotel Leadership team experience preferred</li></ul> 

Additional Information 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Director of Revenue Management

Join Fairmont and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.