Qureos Mentor

Fairmont

<div>Company Description 
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids&rsquo; Club. 
Job Description 
<ul><li>
Greets guests and presents them with the menu.</li><li>
Informs guests about the special items for the day and menu changes if any.</li><li>
Suggest food and beverages to the guest and also try to upsell.</li><li>
Take food and beverage orders from the guest on the order taking pads</li><li>
Obtaining revenues, issuing receipts, accepting payments, returning the change.</li><li>
Performing basic cleaning tasks as needed or directed by supervisor.</li><li>
Filling in for absent staff as needed in any of the F&amp;B department within the hotel.</li><li>
Punch in the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.</li><li>
Communicate to the guest and provide assistance with their queries.</li><li>
Work as a team to get all the job tasks completed in any given time.</li><li>
Observes guests and ensure their satisfaction with the food and service.</li><li>
Promptly respond to the guest with any additional request.</li><li>
Taking guest feedback and encouraging guest to share their feedback on our social media platform e.g. Trip advisor, Trust you etc.</li><li>
Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.</li><li>
Properly open and pour wine at the tableside.</li><li>
Adhere to grooming and appearance standards consistently.</li><li>
Understands and can communicate products and services available at the resort.</li><li>
Must have some familiarity with basic cooking knowledge.</li><li>
Help other areas of the restaurant such as answering telephones and completing financial transactions.</li><li>
Print closing report and drop the cash with the front office / accounts department.</li><li>
Tally the Credit Card settlements for the day with the batch closing report from EDC machine.</li><li>
Close the shift on the POS terminal.</li><li>
Other tasks that are assigned</li></ul> 

Qualifications 
<ul><li>
Excellent communication skills in English, both written and verbal</li><li>
Trustworthy with attention to detail and high levels of accuracy in their work</li><li>
Pro-active and energetic with a positive 'can do' attitude</li><li>
Ability to multi-task with prioritization skills</li><li>
Knowledge of the products/items selling in the outlet</li><li>
Proficient in the use of Micros</li></ul></div>

Waiter/tress (Lobby Lounge)

<div>Company Description 
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids&rsquo; Club. 
Job Description 
<ul><li>
Capture high-quality photographs of hotel interiors, guest rooms, restaurants, events, amenities, and experiences.</li><li>
Photograph food &amp; beverage offerings, promotions, and seasonal menus in coordination with the culinary and F&amp;B teams.</li><li>
Support coverage of hotel events, activations, VIP visits, weddings, and corporate functions.</li><li>
Collaborate closely with the Marketing &amp; Communications team to align visual content with brand guidelines and campaign objectives.</li><li>
Edit, retouch, and deliver images in a timely manner, ensuring consistency with brand standards.</li><li>
Maintain and organize a digital image library for marketing and archival use.</li><li>
Ensure proper lighting, composition, and styling to enhance visual storytelling.</li><li>
Coordinate with external agencies, models, stylists, and influencers when required.</li><li>
Ensure all photography equipment is properly maintained and handled.</li><li>
Adhere to brand standards, copyright regulations, and usage rights for all images produced.</li><li>
Support internal communication needs, including staff events, engagement activities, and announcement visuals.</li><li>
Other tasks as assigned.</li></ul> 

Qualifications 
<ul><li>
Diploma or Bachelor&rsquo;s degree in Photography, Visual Arts, Media, or a related field.</li><li>
Minimum 2&ndash;4 years of professional photography experience, preferably within hospitality, lifestyle, or luxury brands.</li><li>
Strong portfolio showcasing hotel, lifestyle, food, and event photography.</li><li>
Proficiency in photo editing software such as Adobe Lightroom and Photoshop.</li><li>
Strong understanding of lighting techniques, composition, and visual aesthetics.</li><li>
Ability to work flexible hours, including evenings, weekends, and public holidays as required.</li><li>
Strong attention to detail and creative storytelling ability.</li><li>
Experience working in a luxury hotel or resort environment.</li><li>
Basic videography skills or experience with short-form video content is an advantage.</li><li>
Knowledge of brand guidelines and visual identity standards.</li></ul></div>

Photographer and Videographer

<div>Company Description 
The Fairmont Scottsdale Princess is Arizona&rsquo;s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well &amp; Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all &ndash; except for you!
What&rsquo;s in it for you:<ul><li>
Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family</li><li>
Free meals at our on-site employee restaurant</li><li>
Learning programs through our Academies designed to sharpen your skills</li><li>
Great Medical and Dental benefits, 401K, Direct Deposit etc.</li><li>
Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!</li></ul> 

Job Description 
The Marketing Manager will work directly with the Sales, Marketing, and Revenue teams in supporting the strategic marketing direction of the hotel. Responsibilities for this role include proposing and executing marketing plans that promote revenue growth and generation among key consumer segments while supporting the hotel&rsquo;s brand positioning and image.
This may include leveraging and executing marketing and e-Commerce strategies in partnership with appropriate corporate and destination team members as well as various hotel departments to achieve revenue growth goals. Develop direct and semi-direct online marketing channels to check and improve the internet presence of the Fairmont Scottsdale Princess.
Reporting to the Associate Director of Marketing, responsibilities and essential job functions include but are not limited to the following:<ul><li>
Manage and maintain multiple websites, ensuring content accuracy, functionality, and brand consistency</li><li>
Oversee all website updates and edits, including landing pages, promotions, dining, spa, events, and seasonal content</li><li>
Optimize SEO/SEM/AI Visibility for the property vanity sites in conjunction with partner agencies to improve organic search visibility, traffic, and performance</li><li>
Collaborate with DOR, DOSM, ADOM and Senior Marketing Manager on digital campaigns, integrations, and enhancements</li><li>
Ensure timely updates to digital content across platforms, including promotions, offers, and event information</li><li>
Strong copyediting and content management skills</li><li>
Provide recommendations for improvements to website strategies that supports hotel marketing short- and long-term revenue goals and initiatives</li><li>
Direct day to day website management, recommendations for improvement for responsive design, implementation of enhancements, and achieving website revenue goals, and website KPIs</li><li>
Identify gaps in current processes and work with cross-functional partners to drive efficiencies</li><li>
Analyze and measure brand, vanity and micro website functionality, identify areas of friction and obstacles for website visitors and present results to upper management</li><li>
Measure key performance metrics in Google Analytics and other available tools (abandonment, conversion, etc.) and identify important performance trends and areas of opportunity to grow the business in Scottsdale</li><li>
Work closely with appropriate teams to develop new guest offers, identify and implement timely actions that improve website conversions and average booking values, and provide reports on the improvement plan, execution, and results</li><li>
Manage reporting, analysis, and web content</li><li>
Establish, maintain, and continually improve processes and workflows as they relate to website enhancements</li><li>
Understand and map the consumer journey to optimize opportunities that help increase booking, engagement, and meet conversion and revenue goals</li><li>
Optimize the user experience on all devices, keeping up to date on the latest trends and UX data</li><li>
Optimize search results and navigation filters to ensure hotel/destination relevancy</li><li>
Collaborate with the marketing team to create display, email &amp; social media campaigns</li><li>
Collaborate with Sales and Catering teams to ensure their digital assets and platforms are current, productive and aligned with overall digital strategy</li><li>
Participation in photo and video shoots and strategies surrounding image needs and utilization, including VR and the latest technology</li><li>
Hotel app design/updates with support of agency</li><li>
Other duties include: Executing and tracking performance for internal and external marketing campaigns, promotions, advertising, and websites. The position may also act as a liaison between the property and Accor brand marketing support, outside agencies, and contracted vendors/service providers (as determined by the Associate Director of Marketing and Director of Sales and Marketing).</li></ul> 

Qualifications 
<ul><li>
Strong understanding of SEO, analytics tools (Google Analytics, Search Console, etc.) and digital performance reporting</li><li>
Experience managing multiple websites or large, content-heavy sites</li><li>
Detail-oriented with strong project management and organizational skills</li><li>
Ability to work cross-functionally and manage multiple priorities in a fast-paced environment</li></ul> 

Additional Information 
Your team and working environment: 
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Marketing Manager

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
We are seeking an enthusiastic and experienced Kids Club Manager to join our team in The Red Sea, Saudi Arabia. As the Kids Club Manager, you will be responsible for overseeing the daily operations of our children's recreational facility, ensuring a safe, fun, and educational environment for our young guests.<ul><li>
Lead and supervise a team of childcare professionals, fostering a positive and collaborative work environment</li><li>
Develop and implement engaging, age-appropriate activities and programs for children aged 6 weeks to {AGE} years</li><li>
Ensure strict adherence to all health, safety, and child protection protocols</li><li>
Manage the Kids Club budget, including purchasing supplies and equipment</li><li>
Maintain accurate records, including attendance, emergency contact information, and incident reports</li><li>
Provide exceptional customer service to parents and children, addressing inquiries and concerns promptly and professionally</li><li>
Collaborate with other departments to create integrated family-friendly experiences and promotions</li><li>
Conduct regular staff training sessions to enhance skills and maintain high-quality service standards</li><li>
Monitor and evaluate the effectiveness of programs, making improvements as necessary</li><li>
Ensure the Kids Club area is clean, organized, and well-maintained at all times</li></ul> 

Qualifications 
<ul><li>
High school diploma or equivalent; bachelor's degree in Early Childhood Education, Recreation Management, or a related field preferred</li><li>
Minimum of 3 years of experience in childcare, education, or recreational settings, with at least 1 year in a supervisory role</li><li>
Current CPR and First Aid certifications required</li><li>
Strong leadership and team management skills</li><li>
Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and staff</li><li>
Creativity and enthusiasm in planning and implementing children's activities</li><li>
Demonstrated ability to manage groups of children effectively</li><li>
In-depth knowledge of child development principles and best practices in childcare</li><li>
Familiarity with local child protection laws and regulations</li><li>
Proficiency in Microsoft Office Suite and childcare management software</li><li>
Ability to work flexible hours, including weekends and holidays</li><li>
Fluency in English required; knowledge of Vietnamese or other languages is a plus</li><li>
Strong organizational and multitasking skills</li><li>
Patience, empathy, and a genuine passion for working with children</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Kids Club Manager - Fairmont The Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
Key Responsibilities:<ul><li>
Treats each child with dignity and respect.</li><li>
Recognizes and considers the individual needs of each child.</li><li>
Helps children learn to think creatively, and respect themselves and others.</li><li>
Supervise the attendants in planning and implementing of the daily program for children.</li><li>
Check and ensure that all kids have a registration form on file.</li><li>
Supervise the works of Attendants to prevent injuries and accidents and handles appropriately if they occur.</li><li>
Make sure that Attendants will attend the team member training sessions, meetings, and programs as required.</li><li>
Supervise &amp; shares with the responsibility of maintaining a clean, orderly room and the Club center.</li><li>
Performs other related duties as requested by the manager.</li><li>
Supervise &amp; report problems, injuries, and hazards promptly if cannot handle to the Kids Club Manager.</li><li>
Supervise &amp; assist Attendants if needed to dress kids and change diapers.</li><li>
Check &amp; supervise the work of Attendants based on proper security procedures ensure that every kid and parent has signed in and signed out in our sign in and sign out form.</li><li>
Brief &amp; supervise the Attendants to organize and store toys and materials to ensure order in Kids Club area.</li><li>
Assign, supervise, &amp; perform housekeeping duties in the Kids Club area as needed.</li><li>
Check the Attendants to sanitize the toys and play equipment on weekly basis.</li><li>
Interact with the children in a positive and age-appropriate manner.</li><li>
Physically and mentally reacts appropriately to unexpected circumstances.</li><li>
To check &amp; ensure that Attendants can be able to stoop and bend to interact on children&rsquo;s level throughout the day.</li><li>
Ensure that all necessary paperwork is completed as needed within the day &amp; meet the monthly report deadlines.</li></ul> 

Qualifications 
<ul><li>
List any licenses or certifications required by the position: CPR/AED, First Aid</li><li>
Relevant degree such as High School and College Degree in General Education, Education, Early Childhood Education, Management, Tourism, Hospitality, Communications, Teaching, Hospitality and Tourism Management</li></ul> 

Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Kids Club Supervisor - Fairmont The Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
Job Purpose:
As a Kids Club Entertainer/Animator 1 at Fairmont The Red Sea, your mission is to create a playful, safe, and enriching environment for our youngest guests. You support the delivery of engaging activities that inspire creativity, movement, and fun bringing the SLS flair to every game, craft, and storytelling session. This role requires energy, care, and attention to detail, ensuring that each child feels welcomed, valued, and safe throughout their time in the Kids Club.
Duties &amp; Functions:<ul><li>Assist in the daily operation of the Kids Club, supporting the scheduled activities and ensuring children are engaged, safe, and entertained.</li><li>Supervise children aged 4&ndash;12 during structured and free-play sessions, maintaining constant visual contact and ensuring their well-being at all times.</li><li>Prepare and set up activity areas before each session and ensure all materials are cleaned, stored, or replenished afterward.</li><li>Greet young guests and their families warmly, ensuring they feel welcomed and informed about the day&rsquo;s offerings.</li><li>Maintain awareness of each child&rsquo;s needs, including any allergies, special requirements, or behavioral considerations, and act accordingly in collaboration with the Supervisor.</li><li>Lead and participate in group activities including arts &amp; crafts, themed games, music sessions, fitness mini-classes, storytelling, and role-play scenarios.</li><li>Animate themed events, special moments, or surprise engagements tailored for young guests, contributing to the creation of memorable family experiences.</li><li>Adjust activity delivery based on group size, energy levels, or feedback, ensuring all children are included and having fun.</li><li>Help facilitate seasonal programs, holiday-themed events, and pop-up play zones under guidance from the Supervisor.</li><li>Ensure all activities are carried out in accordance with health, safety, and hygiene standards established by the hotel and local regulations.</li><li>Monitor the Kids Club area to prevent accidents and respond immediately to incidents, escalating to the Supervisor as needed.</li><li>Follow check-in and check-out procedures, ensuring children are released only to approved guardians and that accurate records are maintained.</li><li>Support daily cleaning routines and ensure play equipment and supplies are well maintained and sanitized regularly.</li><li>Work closely with the Kids Club Supervisor and fellow Entertainers to deliver a consistent, coordinated experience throughout the day.</li><li>Attend briefings and contribute creative ideas for programming and themed activities.</li><li>Assist with the training and onboarding of new Kids Club team members when required.</li><li>Report any maintenance issues, supply shortages, or unusual guest behavior to the Supervisor promptly.</li></ul> 
Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Kids Club Entertainer - Fairmont The Red Sea

<div>Company Description 
Fairmont Hotels &amp; Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. 
About Fairmont Fujairah Beach Resort
Nestled among the hidden valleys of the majestic Al Hajar Mountains, our unique beach resort lies along the coast of Dibba, the second-largest town in the emirate of Fujairah offering guests the holiday of a lifetime. 
About the Application Process:
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 
Job Description 
<ul><li>
To balance and audit all Front Office postings and settlements.</li><li>
To verify that all departments have posted all their revenues.</li><li>
To verify, monitor and review all hotel reports and night audit reports.</li><li>
To be responsible for month-end deadlines and schedules.</li><li>
To reply to the Credit Card Charge Backs from Network International and American Express and response to all Credit Card inquiries.</li><li>
To reconcile Credit Card Commissions on a daily basis.</li><li>
To reconcile the food and beverage point of sale system, for each outlet, to the PMS system and where necessary, record and adjust entries.</li><li>
To monitor front office rebates. Review and balance rebates, paid outs, miscellaneous charges and staff charges to the Property Management System and ensure that each account is properly authorized and has relevant explanations.</li><li>
To review F&amp;B voids to verify authorization and adequate back-up information.</li><li>
To prepare &ldquo;daily operational package&rdquo; that is routed to GM, Controller, F&amp;B Director, &amp; Revenue Director.</li><li>
To Follow-up and report any notes raised by any signatories.</li><li>
To assist with month-end closing and subsequent analysis of bank accounts and other balance sheet accounts as directed by the Accountant.</li><li>
To prepare month end Income journal entries, according to the policy and using standard templates</li><li>
To assist the General Cashier in performing surprise float counts.</li><li>
To report any problems or discrepancies to the Audit Supervisor/Accountant on a daily basis.</li><li>
To replace Audit supervisor in his/her absence.</li><li>
To complete various other accounting tasks and duties as required by accounting management.</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Accounting, Finance, or a related field</li><li>
Minimum of 2 years of experience in income auditing or a similar role, preferably in the hospitality industry</li><li>
Proficiency in financial management software, including Sun System, Opera, Micros, and Vision</li><li>
Strong analytical and problem-solving skills with a keen eye for detail</li><li>
Advanced proficiency in Microsoft Excel and other financial software applications</li><li>
In-depth knowledge of accounting principles, auditing procedures, and financial reporting standards</li><li>
Excellent organizational skills with the ability to manage multiple priorities efficiently</li><li>
Strong communication skills to interact effectively with various departments and stakeholders</li><li>
Ability to work independently and as part of a team in a fast-paced environment</li><li>
Commitment to maintaining confidentiality and adhering to ethical standards in financial practices</li><li>
Embrace the Fairmont brand promise and luxury in your role and in all your interactions</li><li>
Foster an inclusive environment where every individual feels valued and respected</li></ul></div>

Income Auditor

Join Fairmont and explore 21   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.