Abrar Admin

First Hospitality

<div><h3 class="jobSectionHeader"><b><i>the smiling face of hospitality...front and center</i></b></h3><h4 class="jobSectionHeader"><b>
Perks</b></h4><p>
Hotel and travel discounts at worldwide destinations!</p><p>
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Why Join Us at Fairfield Inn &amp; Suites by Marriott, Columbus Airport?</b></h4><p>
Welcome to where your journey begins in the heart of Ohio! At Fairfield Inn &amp; Suites by Marriott, Columbus Airport, we&rsquo;re not just close to the bustling Columbus Airport, but also a stone&rsquo;s throw from the vibrant city life, renowned museums, and the dynamic culture of Columbus. Imagine being just minutes away from exploring the Scioto Mile with its lush parks and interactive fountains or indulging in the local cuisine and shopping at the Easton Town Center. Ready to turn every day into an adventure?</p><h4 class="jobSectionHeader"><b>
Benefits From Day One</b></h4><ul>
<li>Start off covered with insurance from <b>DAY 1</b>!</li>
<li>Enjoy the freedom of <b>paid time off from DAY 1</b>!</li>
<li>Plan for the holidays with <b>holiday pay from DAY 1</b>!</li>
<li>Secure your future with <b>401(k) enrollment after 30 days</b>!</li>
<li><b>Hotel and travel discounts</b> to explore destinations worldwide!</li>
<li>Opportunities for <b>professional development and promotions</b>!</li>
</ul><h4 class="jobSectionHeader"><b>Your Role</b></h4><p>
As the face of Fairfield, you are the first impression and the lasting memory for our guests. You&rsquo;ll be the go-to person who enchants our guests right from their arrival, ensuring that their every need is met with a smile. Whether it&rsquo;s assisting with a smooth check-in, providing insights on the best local eateries, or ensuring their stay is nothing short of spectacular, your role is pivotal.</p><h4 class="jobSectionHeader"><b>
Dive Into Your Day-to-Day</b></h4><ul>
<li>Deliver a warm welcome, making our guests feel at home the instant they step inside.</li>
<li>Engage in meaningful interactions, ensuring all guest expectations are met and exceeded.</li>
<li>Drive loyalty by promoting our exclusive loyalty programs and special rate packages.</li>
<li>Navigate guest needs seamlessly, coordinating with various hotel departments.</li>
<li>Ensure safety and preparedness by knowing and communicating our emergency procedures.</li>
</ul><h4 class="jobSectionHeader"><b>We Need You If You Have:</b></h4><ul>
<li>More than 2 years of stellar customer service experience, preferably in the hospitality industry.</li>
<li>A high school diploma or equivalent educational certificate.</li>
<li>Outstanding communication skills, both verbal and written.</li>
<li>The ability to engage and connect in the primary language of our guests and team.</li>
<li>The energy to stand and deliver top-notch service throughout your shift.</li>
<li>The capability to occasionally lift, lower, and maneuver up to 30 pounds.</li>
</ul><h4 class="jobSectionHeader"><b>Why Fairfield Inn &amp; Suites by Marriott?</b></h4><p>
Since 1985, First Hospitality has reshaped the hospitality landscape with a commitment to excellence and a passion for innovation. From the bustling streets of Chicago to the scenic vistas of Columbus, OH, we thrive on the diversity and creativity of our team. We&rsquo;re dedicated to creating a workplace that values and respects differences, promoting a collaborative and inclusive environment that benefits our team and our guests. Join us and become part of a forward-thinking company that looks to the future. Be the difference in a company that cares.</p><p>
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Guest Service Representative

<div><h4 class="jobSectionHeader"><b>What's in it for you&hellip;</b></h4><ul>
<li>Insurance enrollment available from DAY 1!</li>
<li>Paid time off available from DAY 1!</li>
<li>Holiday pay available from DAY 1!</li>
<li>401(k) enrollment after 30 days!</li>
<li>Hotel and travel discounts at worldwide destinations!</li>
<li>Professional development and promotion opportunities!</li>
</ul><h4 class="jobSectionHeader"><b>About this job&hellip;</b></h4><p>
The Guest Service Manager leads the hotel&rsquo;s front desk and guest services team. Guest Service Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. As the team leader, Guest Service Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams.</p><h4 class="jobSectionHeader"><b>
What you&rsquo;ll be doing&hellip;</b></h4><ul>
<li>Welcome arriving guests and complete the hotel&rsquo;s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.</li>
<li>Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.</li>
<li>Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.</li>
<li>Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.</li>
<li>Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.</li>
<li>Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.</li>
<li>Always maintain professionalism consistent with hotel brand and company expectations.</li>
<li>Know and communicate hotel emergency procedures; inform and assist guests in emergencies.</li>
<li>Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.</li>
<li>If applicable, maintain balance and security of house bank and accurately log all transactions.</li>
</ul><h4 class="jobSectionHeader"><b>Success factors&hellip;</b></h4><h4 class="jobSectionHeader"><b>
Experience &amp; Education:</b></h4><ul>
<li>2+ years of customer service experience, preferably in Hospitality or related industry</li>
<li>High School diploma or equivalency education certificate required</li>
</ul><h4 class="jobSectionHeader"><b>Communication:</b></h4><ul>
<li>Excellent verbal and written communication skills</li>
<li>Must be able to speak, read, and write in primary language used in the workplace</li>
<li>Physical:</li>
<li>8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday</li>
<li>Lift, lower, and maneuver up to 30 pounds occasionally</li>
</ul><h4 class="jobSectionHeader"><b>About First Hospitality&hellip;</b></h4><p>
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality&rsquo;s strategic vision is to create value for all through excellence and an openness to doing things differently.</p><p>
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee&rsquo;s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.</p><p>
Equal Opportunity Employer.</p></div>

Guest Services Manager

<div><h3 class="jobSectionHeader"><b><i>the smiling face of hospitality...front and center</i></b></h3><h4 class="jobSectionHeader"><b>
Perks</b></h4><p>
Paid Time Off! Holiday Pay! Travel Discount! 401k! Health Benefits Day One! Free Bus Pass! Discounted Parking!</p><h4 class="jobSectionHeader"><b>
What's in it for you&hellip;</b></h4><ul>
<li>Hotel discount at locations worldwide!</li>
<li>Paid time off and holiday pay incentives!</li>
<li>Professional development and promotion opportunities!</li>
<li>401(k) available for all associates!</li>
<li>Medical, Dental, Vision, and Supplemental insurance available from DAY ONE!</li>
</ul><h4 class="jobSectionHeader"><b>About this job...</b></h4><p>
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.</p><p>
Open availability required for AM, Mid, and PM shifts any day of the week, including holidays.</p><h4 class="jobSectionHeader"><b>
What you'll be doing...</b></h4><ul>
<li><p>
Welcome arriving guests and complete the hotel&rsquo;s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.</p></li>
<li><p>
Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.</p></li>
<li><p>
Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.</p></li>
<li><p>
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.</p></li>
<li><p>
Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.</p></li>
<li><p>
Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.</p></li>
<li><p>
Always maintain professionalism consistent with hotel brand and company expectations.</p></li>
<li><p>
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.</p></li>
<li><p>
Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.</p></li>
<li><p>
If applicable, maintain balance and security of house bank and accurately log all transactions.</p></li>
</ul><h4 class="jobSectionHeader"><b>
Requirements...</b></h4><p><b>
Experience &amp; Education:</b></p><ul>
<li>
2+ years of customer service experience, preferably in Hospitality or related industry</li>
<li><p>
High School diploma or equivalency education certificate required</p></li>
</ul><p><b>
Communication:</b></p><ul>
<li>
Excellent verbal and written communication skills</li>
<li>Must be able to speak, read, and write in primary language used in the workplace</li>
</ul><p><b>
Physical:</b></p><ul>
<li><p>
8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday</p></li>
<li><p>
Lift, lower, and maneuver 30 pounds occasionally</p></li>
</ul><div><h4 class="jobSectionHeader"><b>
About First Hospitality&hellip;</b></h4></div><p>
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality&rsquo;s strategic vision is to create value for all through excellence and an openness to doing things differently.</p><p>
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee&rsquo;s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.</p></div>

<div><h3 class="jobSectionHeader"><b><i>Join Our Team as a Dynamic Restaurant Server and Delight Guests with Top-Notch Service!</i></b></h3><h4 class="jobSectionHeader"><b>
About this job...</b></h4><p>
Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests. Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success. Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.</p><h4 class="jobSectionHeader"><b>
What you'll be doing...</b></h4><ul>
<li>Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.</li>
<li>Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.</li>
<li>Accurately detail each order, ensuring accuracy and guest delight.</li>
<li>Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.</li>
<li>Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.</li>
<li>Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.</li>
<li>Always maintain professionalism consistent with restaurant and company expectations.</li>
<li>Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.</li>
<li>Take on additional tasks as necessary or assigned by restaurant leadership.</li>
</ul><h4 class="jobSectionHeader"><b>Success Factors...</b></h4><ul>
<li>Effective verbal and written communication skills</li>
<li>Must be able to speak, read, and write in primary language(s) used in the workplace</li>
<li>8+ hours per day; stand and walk frequently throughout the workday</li>
<li>Lift, lower, and maneuver up to 30 pounds frequently</li>
<li>Reach, bend, stoop, and pivot frequently throughout the workday</li>
</ul><h4 class="jobSectionHeader"><b>About First Hospitality&hellip;</b></h4><p>
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality&rsquo;s strategic vision is to create value for all through excellence and an openness to doing things differently.</p><p>
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee&rsquo;s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.</p></div>

Restaurant Server

<div><h3 class="jobSectionHeader"><b><i>be the leader in hotel functionality and safety</i></b></h3><h4 class="jobSectionHeader"><b>
What's in it for you&hellip;</b></h4><ul>
<li>Insurance enrollment available from DAY 1!</li>
<li>Paid time off available from DAY 1!</li>
<li>Holiday pay available from DAY 1!</li>
<li>401(k) enrollment after 30 days!</li>
<li>Hotel and travel discounts at worldwide destinations!</li>
<li>Professional development and promotion opportunities!</li>
</ul><h4 class="jobSectionHeader"><b>About this job...</b></h4><p>
The Chief Engineer is responsible for the overall maintenance, upkeep, and functionality of the hotel physical structure, mechanical systems, equipment, and guestrooms. Chief Engineers must be highly self-motivated and regimented to ensure routine maintenance tasks are completed safely and to standard. Serving as the lead of the hotel&rsquo;s engineering department, the Chief Engineer must also lead and develop the maintenance team. The primary responsibility of the Chief Engineer is proactive upkeep of equipment and systems, proper and adequate repair of building and equipment, safe use of tools and other power equipment, effective troubleshooting of problems, support of guest and operational needs, and leadership of the engineering team.</p><h4 class="jobSectionHeader"><b>
What you'll be doing...</b></h4><ul>
<li>Proactively maintain the physical building structure, building systems, and equipment by performing preventative and routine maintenance, recommending professional contractor support when needed.</li>
<li>Ensure completion of grounds and custodial work as needed.</li>
<li>Use tools and other power equipment, following all manufacturer and other safety guidelines to ensure safety of self and others.</li>
<li>Complete needed or assigned building, equipment, or room repairs including but not limited to plumbing, painting, carpentry, sheetrock, and electrical work using the appropriate tools and methods consistent with standards of safety and quality.</li>
<li>Prioritize repairs or maintenance needs that may inconvenience or negatively impact the experience of hotel guests.</li>
<li>Effectively communicate with hotel departments to ensure timely response and completion of maintenance needs.</li>
<li>Listen to guests and empathize with their challenges. When necessary, notify other departments and act on guests concerns.</li>
<li>Always maintain professionalism consistent with hotel brand and company expectations.</li>
<li>Train, instruct, and support the hotel&rsquo;s engineering team.</li>
<li>Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies.</li>
<li>If applicable, maintain balance and security of house bank and accurately log all transactions.</li>
</ul><h4 class="jobSectionHeader"><b>Success Factors...</b></h4><h4 class="jobSectionHeader"><b>
Experience &amp; Education:</b></h4><ul>
<li>5+ years of maintenance or engineering experience, preferably in a hotel or similar facility</li>
<li>High School diploma or equivalency education certificate required</li>
<li>Electrical and/or plumbing certification preferred</li>
<li>Valid driver&rsquo;s license may be required</li>
</ul><h4 class="jobSectionHeader"><b>Communication:</b></h4><ul>
<li>Excellent verbal and written communication skills</li>
<li>Must be able to speak, read, and write in primary language used in the workplace</li>
</ul><h4 class="jobSectionHeader"><b>Physical:</b></h4><ul>
<li>8+ hours per day; stand and walk frequently throughout the workday</li>
<li>Reach, bend, stoop, kneel, and pivot frequently through workday</li>
<li>Lift, lower, push, pull, and maneuver up to 75 pounds occasionally</li>
</ul><h4 class="jobSectionHeader"><b>About First Hospitality&hellip;</b></h4><p>
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality&rsquo;s strategic vision is to create value for all through excellence and an openness to doing things differently.</p><p>
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee&rsquo;s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.</p></div>

Chief Engineer

<div><h3 class="jobSectionHeader"><b><i>Welcome to first hospitality. Employment for one? right this way...</i></b></h3><h4 class="jobSectionHeader"><b>
Perks</b></h4><p>
Free downtown parking, hotel discounts, benefits available day one, early pay options available.</p><h4 class="jobSectionHeader"><b>
Purpose</b></h4><p>
Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests. Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success. Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.</p><h4 class="jobSectionHeader"><b>
What&rsquo;s in it for you&hellip;</b></h4><ul>
<li>Insurance enrollment available from DAY 1!</li>
<li>Paid time off available from DAY 1!</li>
<li>Holiday pay available from DAY 1!</li>
<li>401(k) enrollment after 30 days!</li>
<li>Hotel and travel discounts at worldwide destinations!</li>
<li>Professional development and promotion opportunities!</li>
</ul><h4 class="jobSectionHeader"><b>Work Performed</b></h4><ul>
<li>Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.</li>
<li>Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.</li>
<li>Accurately detail each order, ensuring accuracy and guest delight.</li>
<li>Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.</li>
<li>Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.</li>
<li>Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.</li>
<li>Always maintain professionalism consistent with restaurant and company expectations.</li>
<li>Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.</li>
<li>Take on additional tasks as necessary or assigned by restaurant leadership.</li>
</ul><h4 class="jobSectionHeader"><b>Qualifications</b></h4><h4 class="jobSectionHeader"><b>
Experience &amp; Education:</b></h4><ul>
<li>1+ years of restaurant serving experience</li>
<li>High School diploma or equivalency education certificate required</li>
</ul><h4 class="jobSectionHeader"><b>Communication:</b></h4><ul>
<li>Effective verbal and written communication skills</li>
<li>Must be able to speak, read, and write in primary language(s) used in the workplace</li>
</ul><h4 class="jobSectionHeader"><b>Physical:</b></h4><ul>
<li>8+ hours per day; stand and walk frequently throughout the workday</li>
<li>Lift, lower, and maneuver up to 30 pounds frequently</li>
<li>Reach, bend, stoop, and pivot frequently throughout the workday</li></ul></div>

Breakfast Server

Join First Hospitality and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

First Hospitality

About Company

Guest Service Representative

Guest Services Manager

Guest Service Representative

Restaurant Server

Chief Engineer

Breakfast Server