Qureos Mentor

FLORET CAPITALS (PVT. LTD)

Job Title: Customer Service Representative Department: Customer Support / Operations Job Type: Full-Time Location: Executive Heights, Blue Area IslamabadJob Summary:We are looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. This role is suitable for fresh graduates as well as candidates with up to 1 year of experience.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email or chat in a timely and professional manner</li><li>Resolve customer complaints and provide appropriate solutions</li><li>Maintain accurate records of customer interactions and transactions</li><li>Provide information about products and services</li><li>Follow up with customers to ensure issue resolution</li><li>Collaborate with internal teams to improve customer experience</li><li>Meet performance targets and KPIs set by management</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or a relevant field</li><li>Fresh candidates are encouraged to apply (0&ndash;1 year of experience preferred)</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and interpersonal skills</li><li>Ability to handle pressure and manage multiple tasks</li><li>Basic knowledge of MS Office (Word, Excel)</li></ul>Preferred Skills:<ul><li>Prior experience in a customer support role</li><li>Familiarity with CRM systems</li><li>Strong listening skills and a customer-first mindset</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Attractive incentives/commissions</li><li>Career growth opportunities</li><li>Supportive and professional work environment</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative

Job Title: Assistant Accounts Officer Department: Accounts &amp; Finance Job Type: Full-TimeLocation: First Floor, Executive Heights, Blue Area Islamabad.Job Summary:We are seeking a motivated and detail-oriented individual to join our Accounts &amp; Finance team. This role is ideal for fresh graduates or candidates with up to 6 months of experience who are looking to build a career in finance and accounting.Key Responsibilities:<ul><li>Assist in day-to-day accounting operations</li><li>Maintain financial records and documentation</li><li>Support in preparation of financial reports and statements</li><li>Handle data entry and ledger maintenance</li><li>Assist in bank reconciliations and expense tracking</li><li>Ensure accuracy and compliance with company policies</li><li>Coordinate with internal departments for financial data</li><li>Provide administrative support to the finance team</li></ul>Eligibility Criteria:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business, Finance, BAF, Accounting or any relevant field</li></ul>Skills Required:<ul><li>Basic understanding of accounting principles</li><li>Proficiency in MS Excel and MS Office</li><li>Strong attention to detail and accuracy</li><li>Good analytical and problem-solving skills</li><li>Strong communication and organizational skills</li><li>Fresh graduates are encouraged to apply</li><li>0&ndash;6 months of relevant experience (internships included)</li></ul>What We Offer:<ul><li>Market competitive salary</li><li>Growth and learning opportunities</li><li>Professional working environment</li></ul>Job Types: Full-time, FresherPay: Rs20,000.00 - Rs40,000.00 per monthWork Location: In person

Assistant Account Officer

Full Job Description:Job Title: HR OfficerJob Type: Full TimeTimings: 10:00 AM &ndash; 6:00 PMCompany Location: Main MM. Alam Road, Gulberg-3, Floret Capitals (Pvt.) Ltd. Lahore.Company Description:Floret Capitals (Pvt.) Ltd., a prominent corporate member of the Pakistan Mercantile Exchange (PMEX), founded in 2015 to provide exceptional services that elevate the commodities trading experience. Since its inception, Floret Capitals has evolved into one of the leading brokerage firms in Pakistan, recognized for its unwavering commitment to excellence and client satisfaction.Job Description:The HR Officer will be responsible for managing core HR functions, ensuring smooth administration, and supporting day-to-day operational activities of the organization. This role requires a proactive individual who can balance people management with administrative efficiency and operational support.Key Responsibilities:Human Resource&Oslash; Assist in end-to-end recruitment: sourcing, screening, interviewing, onboarding.&Oslash; Maintain accurate and up-to-date employee records (digital &amp; physical).&Oslash; Handle HR documentation, including contracts, letters, and policies.&Oslash; Assist in end-to-end payroll coordination and attendance tracking.&Oslash; Ensure compliance with labor laws and internal policies.&Oslash; Manage day-to-day HR queries from employees.&Oslash; Coordinate with department heads for HR-related requirements.Administration &amp; Operations&Oslash; Manage office facilities, supplies, and vendor relationships.&Oslash; Oversee office maintenance, equipment, and security arrangements.&Oslash; Manage Petty Cash: Disbursements, record-keeping, and reconciliation.&Oslash; Maintain documentation, filing systems, and correspondence.&Oslash; Coordinate with internal teams to ensure smooth day-to-day operations.&Oslash; Ensure effective communication across departments for operational needs.Requirements:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field (Master&rsquo;s preferred).</li><li>6 months - 1 year of relevant experience in HR and administrative roles.</li><li>Strong understanding of HR practices, labor laws, and compliance.</li><li>Experience with payroll coordination and attendance systems will be an advantage.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li>Ability to handle confidential information with integrity.</li><li>Strong interpersonal and communication skills.</li><li>Ability to work in a fast-paced and dynamic environment.</li></ul>Benefits:<ul><li>Attractive Salary Package based on experience.</li><li>Performance-Based Incentives &amp; Bonuses</li><li>Professional Growth &amp; Career Development Opportunities</li><li>Supportive and Collaborative Work Environment</li><li>Exposure to Corporate &amp; Financial Sector Operations</li><li>Paid Leaves &amp; Company Holidays</li><li>Training &amp; Development Programs</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Human Resources Officer

Join FLORET CAPITALS (PVT. LTD) and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

FLORET CAPITALS (PVT. LTD)

About Company

Customer Service Representative

Assistant Account Officer

Human Resources Officer