Care Manager

Grand Traverse Internal and Family Medicine, P.C. 

<p>We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person.</p><p> </p><h2>Customer Service Representative Duties and Responsibilities</h2><ul><li>Listen, document, and help resolve conflicts with customers</li><li>Answer questions or handle complaints from customers</li><li>Field phone calls, emails, and chat requests</li><li>Provide information to customers about order status and product queries</li><li>Process customer orders/changes/returns according to established department policies and procedures</li><li>Work closely with the credit department to resolve disputed credit items</li><li> </li></ul><h2>Customer Service Representative Requirements and Qualifications</h2><ul><li>High school diploma or equivalent</li><li>Customer service experience a plus</li><li>Experience with corporate phone systems or switchboard preferred</li><li>Flexible schedule</li></ul>

Customer Service Representative

Join Grand Traverse Internal and Family Medicine, P.C.  and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Grand Traverse Internal and Family Medicine, P.C.

About Company

Customer Service Representative