Qureos Mentor

Hampton by Hilton

At Hampton Inn &amp; Suites Atlanta Airport North I-85, we are committed to delivering the exceptional guest experience Hilton guests know and expect. Cleanliness, attention to detail, teamwork, and hospitality are at the heart of everything we do. We are currently seeking a motivated, hands-on, and experienced Housekeeping Supervisor to help lead our housekeeping team and maintain the high standards of our hotel.If you are organized, dependable, detail-oriented, and passionate about hospitality, we would love to hear from you!Position SummaryThe Housekeeping Supervisor assists in overseeing the daily operations of the housekeeping department to ensure all guest rooms, public areas, laundry areas, and back-of-house spaces meet Hilton brand standards and hotel cleanliness expectations. This position requires strong leadership, communication, inspection skills, and the ability to work alongside the team when needed.The ideal candidate is hands-on, professional, dependable, and able to motivate team members while maintaining a positive and productive work environment.Essential Duties &amp; ResponsibilitiesLeadership &amp; Daily Operations<ul><li>Supervise Room Attendants, Housepersons, and Laundry Attendants during assigned shifts</li><li>Assign daily boards and work assignments to housekeeping team members</li><li>Conduct daily housekeeping huddles and communicate hotel occupancy, arrivals, departures, stayovers, late checkouts, VIPs, and special requests</li><li>Monitor productivity and ensure rooms are cleaned within company standards</li><li>Coordinate closely with Front Desk and Maintenance departments regarding room status and guest needs</li><li>Assist with cleaning guestrooms and public areas when necessary</li><li>Perform room inspections to ensure cleanliness and brand standards are met</li><li>Follow up on maintenance issues and submit work orders as needed</li><li>Ensure housekeeping carts, closets, storage areas, and laundry areas remain clean, stocked, and organized</li></ul>Training &amp; Team Development<ul><li>Train new housekeeping employees on cleaning procedures, brand standards, safety practices, and productivity expectations</li><li>Provide ongoing coaching and support to improve team performance</li><li>Hold team members accountable for attendance, quality, professionalism, and productivity standards</li><li>Assist with employee evaluations, disciplinary documentation, and performance improvement efforts as directed by management</li><li>Promote a positive, respectful, and team-oriented work environment</li></ul>Quality Control &amp; Guest Service<ul><li>Ensure all guestrooms are cleaned thoroughly and consistently according to Hilton standards</li><li>Respond promptly to guest requests and housekeeping-related concerns</li><li>Assist in resolving guest complaints professionally and efficiently</li><li>Monitor guest satisfaction scores and cleanliness feedback to identify improvement opportunities</li><li>Ensure housekeeping supplies, linens, and amenities are stocked appropriately</li><li>Ensure Lost &amp; Found items are handled according to hotel procedures</li></ul>Safety &amp; Compliance<ul><li>Ensure compliance with Hilton brand standards, hotel policies, and safety procedures</li><li>Maintain proper chemical usage and storage practices</li><li>Ensure team members follow key control and security procedures</li><li>Report safety hazards and maintenance concerns immediately</li><li>Ensure housekeeping equipment is maintained properly and repairs are reported when needed</li></ul>Qualifications<ul><li>Previous hotel housekeeping experience required</li><li>Previous supervisory experience preferred</li><li>Hilton experience preferred</li><li>Strong leadership and organizational skills</li><li>Ability to work in a fast-paced hotel environment</li><li>Strong communication and problem-solving abilities</li><li>Ability to work flexible schedules, including weekends and holidays</li><li>Ability to stand, walk, bend, lift, push, and pull throughout the workday</li><li>Bilingual English/Spanish preferred but not required</li></ul>What We're Looking For<ul><li>Positive attitude and strong work ethic</li><li>Reliable and dependable leadership</li><li>Excellent attention to detail</li><li>Strong sense of urgency and accountability</li><li>Ability to multitask and prioritize effectively</li><li>Team-player mentality</li><li>Hands-on leadership style</li></ul>Benefits<ul><li>Competitive Pay</li><li>Hilton Team Member Travel Program Discounts</li><li>Growth and Advancement Opportunities</li><li>Supportive Team Environment</li><li>Paid Training</li></ul>Join our team as a Housekeeping Supervisor and help create a clean, welcoming, and memorable experience for every guest who walks through our doors!Job Type: Full-timePay: $16.00 - $17.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Shift:<ul><li>8 hour shift</li></ul>People with a criminal record are encouraged to applyExperience:<ul><li>Housekeeping: 2 years (Required)</li><li>Management: 1 year (Required)</li></ul>Work Location: In person

Housekeeping Supervisor

Company Overview At Marriott we are dedicated to creating a safe and relaxing experience for all guests, prioritizing health and safety from check-in to check-out.Job Summary We are seeking an energetic and experienced Hotel General Manager to lead our team with passion and professionalism. In this pivotal role, you will oversee daily hotel operations, ensure outstanding guest experiences, and drive business growth through effective management and leadership. Your expertise in hospitality management will inspire your team to deliver memorable stays while maintaining operational excellence.Responsibilities<ul><li>Lead all aspects of hotel operations, including front desk, guest services, housekeeping, food &amp; beverage, and maintenance.</li><li>Develop and implement strategies to maximize revenue, optimize occupancy rates, and control costs through effective budgeting and revenue management.</li><li>Supervise staff across departments, providing coaching, training, and performance feedback to foster a motivated team environment.</li><li>Oversee human resources functions such as hiring, onboarding, scheduling, and ensuring compliance with employment laws.</li><li>Maintain high standards of guest relations by addressing guest inquiries and resolving issues promptly to ensure satisfaction.</li><li>Manage hotel facilities to uphold safety and brand standards, cleanliness, and overall guest comfort in accordance with brand policies.</li><li>Utilize multi-line phone systems with proper phone etiquette to handle reservations, inquiries, and internal communications efficiently.</li></ul>Experience<ul><li>Proven supervisory experience in hospitality or hotel management roles at branded hotels like Marriott, Hilton, IHG.</li><li>Extensive knowledge of hospitality operations including front desk management, guest services, and resort amenities.</li><li>Strong background in revenue management, budgeting, and financial analysis within a hotel or resort setting.</li><li>Excellent leadership skills with the ability to motivate teams and foster a positive work environment.</li><li>Multilingual or bilingual abilities are highly desirable for effective communication with diverse guests and staff.</li><li>Familiarity with human resources practices related to staffing, training, and employee relations.</li><li>Experience with night audit procedures and managing multi-line phone systems enhances operational oversight. Join us as our Hotel General Manager and lead a dynamic team dedicated to delivering exceptional guest experiences while driving the success of our property!</li></ul>Pay: From $36,000.00 per yearBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Experienced Hotel General Manager

We are currently looking for a smiling, energetic and outgoing individual to shine in our Hampton Breakfast area. This person will be responsible for arriving early and preparing breakfast, and the clean-up of the lobby after breakfast. This team member will be expected to socialize and interact with our breakfast guests and keep them happy while maintaining the breakfast area. Early mornings are a necessity. Shifts always start at 5AM sharp.Job Type: Full-timePay: From $10.50 per hourBenefits:<ul><li>Employee discount</li></ul>Shift:<ul><li>8 hour shift</li></ul>Experience:<ul><li>Restaurant experience: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li></ul>Work Location: In person

Breakfast Attendant

About Hilton Garden Inn New Braunfels:At Hilton Garden Inn New Braunfels, we aim to provide exceptional guest experiences through outstanding hospitality. We offer a supportive environment with opportunities for career advancement.Job Description:The Assistant Head Housekeeper is essential in overseeing the housekeeping and laundry operations, ensuring guest rooms and public areas meet the highest cleanliness standards. This role includes both supervisory and hands-on tasks.Key Responsibilities:Assist in managing and supervising housekeeping staff to maintain cleanliness standards.Develop and implement a cleaning and laundry schedule that meets operational needs.Conduct quality assurance inspections for guest rooms, public areas, and laundry.Address guest inquiries and resolve issues promptly and effectively.Train and mentor housekeeping staff on cleaning, laundry operations, and safety practices.Monitor inventory and stock levels, placing orders as needed.Assist in scheduling and coordinating staff shifts.Ensure compliance with health, safety, and sanitation policies.Clean guest rooms and perform laundry duties as needed to support the team.Perform other duties as assigned by managers to ensure smooth operations.Qualifications:Prior experience in a supervisory housekeeping role, preferably in a hotel.Ability to perform housekeeping and laundry duties, including lifting and bending.Strong leadership and team management skills.Excellent attention to detail and organizational abilities.Effective communication and customer service skills.Ability to work weekends and holidays.Familiarity with housekeeping and laundry equipment and products.If you are passionate about hospitality and have a keen eye for detail, we invite you to apply for the Assistant Head Housekeeper position at Hilton Garden Inn New Braunfels. Join us in creating memorable experiences for our guests!Appy-in personHilton Garden Inn is located on IH 35, across from Canyon High School in New Braunfels.Our Address1501 IH-35 NorthNew Braunfels, TX 78130Hilton Garden Inn1501 I-H 35 NorthNew Braunfels, TX 78130Job Type: Full-timePay: $15.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Shift:<ul><li>Day shift</li></ul>Work Location: In person

Assistant Head Housekeeper

<div>A brand new Hampton by Hilton in East Peoria is officially hiring!
We are seeking a part-time Guest Service Agent to join our new team!
This is a Part-time, 2nd shift position. Must have weekend availability.
We would love for you to be a part of the new Hampton by Hilton opening in May 2026!
Who We Are:
Frontier Hospitality Group has been locally owned for 75 years (1950). We operate eight hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.
We invite you to join our team and contribute to the success of providing memorable guests experiences.
Benefits to Working Here:<ul><li>
Health and Dental Insurance, 401K, and Voluntary Life Insurance (full time)</li><li>
Travel Discounts to relax and refresh.</li><li>
Growth opportunities to keep you challenged in your career.</li></ul>
Essential Duties and Responsibilities:<ul><li>
Provides high-quality customer service.
</li><li>Handles guest reservations.</li><li>
Answers and transfers phone calls.</li><li>
Handles guest check-ins and outs along with questions, complaints, etc.
</li><li>Other duties as required with the department.</li></ul>
Qualifications and Requirements:<ul><li>
High School Diploma or GED (nice to have but not required).</li><li>
Previous hotel or relevant customer service experience.</li><li>
Proficient in Microsoft Excel, Word, and Outlook.</li><li>
Ability to work a flexible schedule including weekends.
</li></ul>EOE/AA/Disabled/Veteran
Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.</div>

Part-time/2nd shift - Front Desk Guest Service Agent - NEW HOTEL