Qureos Mentor

Hampton by Hilton

Job Overview Join our vibrant team as a Breakfast Attendant and be the first smile our guests see in the morning! In this lively role, you will ensure a warm, welcoming atmosphere by preparing and serving delicious breakfast offerings, maintaining a spotless dining area, and providing exceptional guest service. Your energetic presence will set the tone for a memorable guest experience, helping guests start their day on a positive note. This paid position offers an exciting opportunity to showcase your hospitality skills and culinary flair in a dynamic environment.Duties<ul><li>Prepare and serve breakfast items with attention to quality, presentation, and food safety standards</li><li>Set up buffet stations, replenish supplies, and ensure all food is fresh and appealing</li><li>Maintain cleanliness of dining areas, including tables, chairs, and serving stations through regular cleaning and bussing</li><li>Greet guests warmly, answer questions about menu items, and assist with special dietary requests</li><li>Operate POS systems such as Aloha POS or Micros POS for order processing and cash handling</li><li>Assist with food preparation tasks like slicing, portioning, or assembling breakfast dishes</li><li>Support catering or banquet functions by setting up breakfast displays and serving guests efficiently</li></ul>Requirements<ul><li>Previous kitchen experience or food preparation skills preferred; familiarity with food handling standards essential</li><li>Strong customer service skills with excellent communication and phone etiquette</li><li>Ability to operate POS systems including Aloha POS or Micros POS confidently</li><li>Experience in hospitality roles such as host/hostess, catering, or food service highly desirable</li><li>Knowledge of food safety protocols and proper cleaning procedures to maintain health standards</li><li>Capable of standing for extended periods, lifting moderate loads, and working early morning shifts</li><li>Excellent teamwork skills combined with proactive communication to ensure smooth service flow</li></ul>This role is perfect for energetic individuals passionate about hospitality and eager to deliver outstanding guest experiences from the moment they walk through our doors. Join us to be part of a dedicated team that values enthusiasm, professionalism, and a positive attitude!Job Type: Part-timePay: From $11.00 per hourExpected hours: 25 &ndash; 30 per weekBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Work Location: In person

Breakfast Attendant

<div>Description:

The Assistant General Manager (AGM) oversees the day-to-day operations of the Front Office, Housekeeping and Maintenance to include and not limited to: personnel, budget performance and financial controls. The AGM is also responsible for acting in the place of the General Manager in his or her absence.
PREREQUISITES
The Company associates have access to guestrooms and property, character traits of honesty and trustworthiness are essential to this position. Therefore, associates must pass the appropriate security clearance, per company policy.<ul><li>
Two years&rsquo; experience supervising at least eight associates.</li><li>
Three years&rsquo; experience in the hotel industry.</li><li>
High school diploma or equivalent.</li><li>
Prior experience working in Hilton or Marriott family of hotels preferred.</li></ul>
SUMMARY OF ESSENTIAL JOB FUNCTIONS<ul><li>
Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.</li><li>
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted</li><li>
Must be able to stand for eight hours, bend, stretch, reach.</li><li>
Must be able to see and hear</li><li>
Must be able to communicate with other associates and/or guests.</li></ul>
Requirements:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:<ul><li>
Property Management Systems</li><li>
Accounting practices as delegated</li><li>
All functions, procedures and policies of departments supervised.</li><li>
Area shopping, dining, entertainment and travel directions to assist guest inquiries.</li><li>
Daily hotel operations: check daily events, bulletin boards and be up to date on changes, new procedures and events.</li><li>
Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.</li></ul>
Skills:<ul><li>
Train and develop associates through meetings, logs, etc.</li><li>
Monitor and document associates for both positive and negative feedback.</li><li>
Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.</li><li>
Analyze work for accuracy of self and others.</li><li>
Supervisory skills: interviewing, hiring, training, coaching, documenting, motivating.</li></ul>
Abilities:<ul><li>
Multi task, remain associate and guest service centric.</li><li>
Effectively communicate with guests, department heads, associates and home office support staff.</li><li>
Solve guest issues with professionalism maintain hospitable attitude.</li><li>
Market and promote to increase exposure and sales. Must be able to work effectively in a stressful atmosphere.</li><li>
Must be able to accept constructive criticism.</li><li>
Must be able to change activity frequently and cope with interruptions.</li></ul>
SPECIFIC RESPONSIBILITIES<ul><li>
Maintain a professional cohesive team by: hiring, training, coaching, counseling and developing the most qualified individuals.</li><li>
Promote positive morale and friendly attitudes.</li><li>
Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc.</li><li>
Work within budgeted guidelines for maximum revenues and within labor models.</li><li>
Maintain safety and security practices, have thorough knowledge of emergency procedures.</li><li>
Ensure guests are provided with the highest quality product and service.</li><li>
Communicate and document using internal means: logs, bibles, Innovations, email, etc.</li><li>
Must be thoroughly familiar with the Associate Handbook, implement all the rules, policies and procedures established by the company; including, but not limited to, those contained in the Associate Handbook.</li><li>
Maintain certification from a brand approved responsible vendor training program.</li><li>
Other duties as assigned, that the associate is capable of performing</li></ul>
WORKING CONDITIONS/SPECIAL REQUIREMENTS<ul><li>
This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.</li><li>
Standing or walking for long periods of time while maintain an aggressively friendly and professional image.</li><li>
May be required to work any day/shift, including nights and weekends.</li><li>
Periodic overnight travel required may be required.</li></ul>
POSITIONS FOR POSSIBLE ADVANCEMENT<ul><li>
General Manager</li><li>
Bench General Manager</li></ul>
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.</div>

Assistant General Manager

General SummaryResponsible for supporting all aspects of the hotel operations including guest services/night audit, housekeeping/laundry, food and beverage, maintenance, and vendor/supplies to ensure superior guest satisfaction while maximizing hotel profitability. The AGM/Operations Supervisor assists the General Manager (GM) in the day-to-day operations and serves at the acting manager in the GM&rsquo;s absence. This position is a training position for GM. The AGM/Operations Supervisor works the GM on a daily basis to learn, understand, and execute all management functions of a company GM.Education/ExperienceTwo to Three years&rsquo; hotel or other highly relevant hospitality experience and/or hospitality degree from an accredited university. Some brand experience is preferred.Knowledge, Skills and Ability<ul><li>Must have excellent verbal and written communication skills including mastery of developing and maintaining client relations and networking in order to successfully drive existing and new business. &bull; Must have interpersonal skills and commitment to internal customer service standards. &bull; Must be highly organized.</li></ul><ul><li>Must be able to multi-task, a self-starter, and have the ability to apply appropriate resolution to stressful situations.</li></ul><ul><li>Must have strong computer skills and be able to operate the Property Management System. &bull; Must be capable of performing all hourly functions and operating all equipment in hotel. &bull; Must be able to work all shifts and be flexible in the amount of works hours at the job.</li></ul>Duties and Responsibilities<ul><li>Understand and assist General Manager with basic accounts payable/accounts receivable functions, along with P&amp;L analysis and budgeting.</li></ul><ul><li>Control costs at same time as protecting the assets of the hotel.</li></ul><ul><li>Turn in all paperwork in a timely manner with precision and exactness.</li></ul><ul><li>Responsible for daily, monthly, and annual property cash handling procedures, deposits, and security. &bull; Ensure any irregularities are recorded in appropriate locations and brought to the attention of the GM and/or corporate.</li></ul><ul><li>Create and maintain a strong team with great cohesiveness.</li></ul><ul><li>Under the direction of the General Manager, effectively hire, train, and hold accountable the entire staff of the hotel. Hire without any discrimination or bias.</li></ul><ul><li>Understand and execute company&rsquo;s coaching and disciplinary policies.</li></ul><ul><li>Ensure team members Brand and Company&rsquo;s educational standards are met and documented to brand standards.</li></ul><ul><li>Motivate team to drive revenue.</li></ul><ul><li>Understand sales effort within the market and drive both Occupancy and ADR.</li></ul><ul><li>When directed, assist with sales calls to top accounts and new accounts and constantly be engaged in the sales efforts.</li></ul><ul><li>Assist with account maintenance, prospecting, qualifying, and closing pertinent pieces of business.</li></ul><ul><li>Understand the workings of a hotel. Deliver a consistently clean and well-maintained hotel. &bull; Effectively execute and maintain all front desk, housekeeping, maintenance, and F&amp;B logistics. &bull; Demonstrate brand citizenship by maintaining compliance with all required brand standards,</li></ul>behaviors, hallmarks and license agreement mandates. This includes passing all brand Quality Assurance Audits and Local Inspections.<ul><li>Drive improvement in guest satisfaction goals. Collaborate with hotel team members to establish and implement services and programs that meet or exceed guest expectations.</li></ul><ul><li>Interact with guests, solicit feedback and build relationships. Effectively respond to guests regarding service challenges</li></ul><ul><li>Use technology platforms to drive guest experience scores</li></ul><ul><li>Work with General Manager to achieve brand and corporate goals (daily, monthly, and annually). &bull; Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotel&rsquo;s or owner&rsquo;s policies and procedures and regulatory requirements. This includes on-going hotel inspections and maintaining records to company and brand standards.</li></ul>Enhance the hotel&rsquo;s reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.Working ConditionsPublic, business atmosphere, in which temperatures may vary within reason of indoor climates. Outdoor maintenance of property grounds, as needed. Lifting and carrying up to 10 lbs. may occur and with assistance, moving up to 50 lbs. Must be able to sit and stand for long periods of time.Job Type: Full-timeBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Join Hampton by Hilton and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hampton by Hilton

About Company

Breakfast Attendant

Assistant General Manager

Assistant General Manager