Urwah Admin

Hazen Technologies Inc.

<div>Job Location: Gulberg, Lahore, Pakistan (Onsite)
Work Conditions: Full-time | 06:00 PM 03:00 AM PKT
Reporting to: Head of Growth USA.
Key Responsibilities of BD / Sales Executive:
Role Overview:
As a Sales Development Representative (SDR), you will be the first point of contact for potential clients, playing a critical role in driving sales growth by generating and qualifying leads. Focused on the U.S. market, this role demands exceptional communication skills, persistence, and a results-driven mindset.
Key Responsibilities:<ul><li>
Identify and pursue new business opportunities to grow the company's specialized servies particularly IT and software solutions.</li><li>
Conduct market research to identify potential clients and understand their needs and requirements.</li><li>
Lead Generation: Conduct proactive outreach via calls, emails, and social media to identify and engage potential clients. (SQL &amp; MQL)</li><li>
Lead Qualification: Oversee advanced prospect research to ensure high-quality targeting and alignment with business priorities. Utilize criteria such as BANT (Budget, Authority, Need, Timeline) to qualify leads and transfer them to top Sales management.</li><li>
Appointment Setting: Schedule meetings, product demos, or calls with qualified prospects.</li><li>
Market Research: Identify and research key decision-makers within target industries to enhance prospecting efforts.</li><li>
CRM Management: Maintain accurate and up-to-date lead records in CRM systems such as Salesforce or Dynamics 365.</li><li>
Performance Metrics: Consistently meet or exceed KPIs, including outreach activities and meetings booked.</li><li>
Industry Knowledge: Stay informed about the company's offerings, the U.S. market, and emerging trends in the industry.</li></ul>
Requirements:<ul><li>
Undergraduate/Postgraduate in Business, Marketing, IT or a related field.</li><li>
2+ years of relevant sales experience in IT/Software Development and or BPO industry targeting the US/European market.</li><li>
Good expertise in prospecting, cold calling, setting appointments with potential clients, demand lead generation, lead generation, lead qualification and Business development.</li><li>
Strong abilities to understand the market dynamics of outsourcing services, and client needs.</li><li>
Analytical mindset with proficiency in data-driven decision-making and market analysis.</li><li>
Exceptional communication and negotiation skills, with the ability to engage and influence clients and stakeholders at all levels.
</li><li>Excellent skills required in articulating the results and sales performance.</li><li>
Proven ability to meet or exceed sales-related KPIs (mentioned below) in a fast-paced environment.</li><li>
Experience with CRM tools and sales processes is an advantage. (Salesforce, Hubsoft &amp; Microsoft Dynamics)</li><li>
Leadership / Personal Competencies: 
Excellent skills in presentation, interpersonal, Critical thinking, Problem-solving and attention to detail, Result-Orientation, Resilience &amp; Persistence, Initiative Taking.</li></ul></div>

Sales Development Representative (B2B)

<div>Position: Junior AI/ML Engineer
Work Conditions: Full-time | Onsite l 02:00 PM to11:00 PM PKT
Job Location: Gulberg III, Lahore, Pakistan
Reporting to: Head of Engineering
Company Overview:
Hazen Technologies is a leading technology company with operations in the USA and Pakistan, specializing in Artificial Intelligence (AI) and Machine Learning (ML) solutions across diverse industries. In addition, the company provides specialized BPO and custom software development services to reputable clients in the United States.
Our team consists of highly skilled and innovative professionals dedicated to pushing the boundaries of what's possible with AI and Machine Learning.
Position Overview:
We are looking for a motivated and talented Junior AI/ML Engineer to join our dynamic team and contribute to developing and delivering cutting-edge solutions for our clients. You will work closely with our senior engineers to design, develop, and implement AI and ML solutions for our clients. This is a full-time, permanent position with competitive salary and benefits.
Key Responsibilities:<ul><li>
Collaborate with senior engineers to design and develop AI and ML solutions</li><li>
Write and maintain code for AI and ML algorithms</li><li>
Perform data analysis and cleaning to prepare data for model training</li><li>
Train and test models using various machine learning techniques</li><li>
Optimize models for performance and scalability</li><li>
Communicate project progress and results to team members and clients</li><li>
Stay up to date with the latest developments in AI and ML technologies</li></ul>
Key Requirements:<ul><li>
Fresh or experienced candidate having proficiency in Python</li><li>
Strong understanding of AI and ML concepts and algorithms</li><li>
Familiarity with Azure-based AI technologies will be considered a strong advantage.</li><li>
Proficiency in OOP and databases concepts</li><li>
Strong problem-solving skills and the ability to work in a fast-paced environment</li><li>
Good English communication and teamwork skills</li><li>
Ability and passionate to learn quickly</li><li>
Bachelors' / Masters' degree preferably in AI/ML/Data Science or Computer Science, Engineering, or a related field</li></ul>
Why Hazen Technologies:<ul><li>
Opportunity to work on cutting-edge projects in the exciting field of AI and ML</li><li>
Collaborative and innovative work environment</li><li>
Attractive salary and fringe benefits</li><li>
Career growth and development opportunities</li><li>
Supportive and inclusive company culture</li></ul>
If you are passionate about AI and ML and want to be a part of a dynamic and forward-thinking team, then Hazen Technologies is the place for you. Apply now and join us in shaping the future of technology.</div>

Junior AI/ML Engineer

<div>Job Title: Digital Marketing Manager
Location: Onsite Gulberg, Lahore 
Work hours: 02:00 pm to 11:00 pm PKT (Fulltime)
Reports To: Directors<h1 class="jobSectionHeader">
About the Company</h1>
Hazen Technologies Inc. is a dynamic software consulting and BPO services company specializing in delivering high-quality solutions to clients in the U.S. market.<h1 class="jobSectionHeader">
Job Purpose</h1>
To lead, design, and execute the companys digital marketing strategy to increase brand awareness, generate qualified B2B leads, support sales enablement, and build a strong digital footprint in the US market. The selected candidate will be reporting top leadership.<h1 class="jobSectionHeader">
Key Responsibilities</h1>
1. Strategy &amp; Campaign Planning<ul><li>
Develop digital marketing strategies for US-based B2B clients in BPO and IT services.</li><li>
Conduct competitive research and define customer personas and target segments.</li><li>
Plan and execute integrated campaigns including paid ads, SEO, content, and outreach.</li></ul>
2. Performance Marketing &amp; Lead Generation<ul><li>
Plan and manage paid media campaigns (Google Ads, LinkedIn, Meta).</li><li>
Drive and optimize lead generation funnels to meet MQL and SQL targets.</li><li>
Implement Account-Based Marketing (ABM) strategies for key accounts.</li></ul>
3. SEO &amp; Content Marketing<ul><li>
Lead content strategy, editorial planning, and distribution across digital channels.</li><li>
Improve search engine rankings and increase organic traffic through SEO best practices.</li><li>
Collaborate with writers and designers for blogs, case studies, and whitepapers.</li></ul>
4. Development &amp; Design of Marketing Collateral<ul><li>
Develop and design sales and marketing collateral including brochures, decks, service profiles, capability statements, and email templates.</li><li>
Ensure all collateral is visually appealing, aligned with brand identity, resonates client needs and supports sales goals.</li><li>
Customize client-facing materials based on industry, buyer stage, and target vertical.</li></ul>
5. Website &amp; Automation Tools<ul><li>
Guiding the development Team to optimize website performance, landing pages, and user experience for conversion.</li><li>
Set up lead nurturing workflows using HubSpot, Mailchimp, or Zoho Campaigns.</li><li>
Track, analyze, and improve conversion rates (CRO).</li></ul>
6. Reporting &amp; Insights<ul><li>
Track and analyze campaign performance using tools like GA4, Search Console, and LinkedIn Analytics.</li><li>
Deliver monthly performance reports with key metrics, campaign ROI, and optimization insights.</li></ul>
7. Team &amp; Vendor Management<ul><li>
Coordinate with leadership, sales and services teams for internal alignment.</li><li>
Manage and mentor junior marketers, freelancers, and agency partners.</li></ul><h1 class="jobSectionHeader">
Experience, Knowledge, and Competency Matrix</h1> 
Key Experience<ul><li>
5+ years in digital marketing (B2B, US/Europe market)</li><li>
Experience in BPO/Outsourcing, SaaS, or IT services</li><li>
Proven experience in Lead Generation (Top of Funnel):</li><li>
Generate Marketing Qualified Leads (MQLs) through digital campaigns, content marketing, SEO, PPC, social media, landing pages, webinars, etc.</li><li>
Use marketing automation tools (like HubSpot, Marketo) to capture and nurture leads via email drip campaigns and remarketing.</li><li>
Proven experience in
Lead Nurturing:</li><li>
Create content journeys, retargeting ads, newsletters, and workflows to keep leads engaged until they are sales-ready.</li></ul>
Functional Competencies<ul><li>
Campaign Management</li><li>
Content Strategy &amp; SEO</li><li>
Data-driven Decision Making</li><li>
Marketing Collateral Design</li><li>
US Market Knowledge</li></ul>
Leadership &amp; Personal Competencies<ul><li>
Self-Driven</li><li>
Takes Ownership</li><li>
Critical thinking</li><li>
Analytical mindset</li><li>
Result Orientation</li><li>
Strategic Thinking</li><li>
Team Collaboration</li><li>
Executional Excellence</li><li>
Vendor Management</li></ul></div>

Digital Marketing Manager/Lead

<div>Job Location: Gulberg, Lahore, Pakistan (Onsite)
Work Schedule: Full-time | 10:00 am 07:00 pm PKT
BPO Data Processing Associate
will be providing exceptional back-end support services to our USA clients. You will be expected to take full ownership of your work, ensuring timely, accurate, and high-quality service delivery. Through continuous learning programs, you will enhance your skills, enabling you to consistently meet client needs, expectations and drive satisfaction. Strong collaboration and learning ability will be a key factor in successfully achieving these goals. 
Key Responsibilities:<ul><li>
Data Entry and Accuracy: Perform high-volume data entry tasks with speed and precision.</li><li>
Planning and Organizing: Develop clear, actionable plans to achieve daily targets while managing resources efficiently.</li><li>
Problem Analysis and Solutions: Identify and analyze client issues, providing practical solutions.</li><li>
Analytical Reporting: Prepare detailed reports using Excel and other MS Office tools, ensuring accuracy.</li><li>
Collaboration and Teamwork: Work closely with internal teams, ensuring open communication and shared responsibility to meet common goals.</li><li>
Client Communication: Provide clear, effective communication via email (Outlook) and MS Teams, addressing client queries and resolving issues promptly.</li><li>
Interpersonal Skills: Foster positive relationships with clients and team members, contributing to a harmonious work environment.</li><li>
Execution Excellence: Ensure high-quality service delivery, focusing on speed, efficiency, and accuracy to meet client expectations.</li><li>
Error Minimization: Implement strategies to reduce mistakes and maintain high data quality, while being regularly monitored for performance.</li><li>
Client Service Excellence: Handle complex client queries, ensuring their resolution within established timeframes.</li><li>
Daily Work Management: Ensure all tasks are completed efficiently, managing deadlines (daily usually) and workloads effectively.
</li><li>Ownership and Initiative: Take responsibility for tasks, proactively identifying issues and working to solve them without the need for constant supervision.</li><li>
Continuous Learning: Demonstrate a commitment to ongoing professional development and quick adaptation to new tools and technologies.</li></ul>
Core Competencies:<ul><li>
Data Entry: Data entry with good speed</li><li>
Planning, Organizing &amp; Execution Excellence: Ability to effectively organize tasks, resources, and timelines for optimal service delivery.</li><li>
Collaboration &amp; Teamwork: Strong teamwork skills to achieve common goals, ensuring smooth collaboration with internal and external stakeholders.</li><li>
Effective Communication: Ability to convey information clearly and professionally through verbal and written communication.</li><li>
Interpersonal Skills: Building positive relationships within the team and with clients.</li><li>
Critical Thinking &amp; Problem Solving: Analyze and evaluate client issues, providing practical, well-reasoned solutions.</li><li>
Ownership &amp; Initiative: Taking accountability for assigned tasks, driving results proactively, and solving problems efficiently.</li></ul>
Education/ Qualifications:<ul><li><ul><li>
14 years degree preferably16 years undergraduate degree completed in any field including business, Commerce, Mass Communication preferably in English Literature</li><li>
Fresh or experience candidates preferably in the BPO industry like Data processing, Call Center, Customer Support role for US clients will be preferred</li><li>
Good English communication skills (written and spoken)</li><li>
Good thought process and critical thinking.</li><li>
Good analytical skills.</li><li>
Good expertise using Microsoft Office (Excel and Outlook)</li><li>
Effectively handle the emails &amp; tickets assigned to you for data entry; maintain both quality and speed for the data entry assignments.</li><li>
Candidate should be responsible and dependable.</li><li>
Good collaboration and teamwork abilities required.</li><li>
Passionate and long -terms plans to work in BPO Career.</li><li>
Candidates currently under study are not eligible for this job.</li></ul></li></ul>
About Hazen Technologies Inc.
Hazen Technologies Inc. started its journey in 2017, headquarter in Parkland, Florida, USA with a vision to bring positive difference in businesses. HazenTech is a digital transformation services company. We help companies evolve &amp; optimize their business processes for the modern and always connected world taking full advantage of cloud technologies. We specialize in business workflows, integrations and business intelligence for healthcare, hospitality and financial industries.
Keeping in view the tremendous growth of HazenTech over the last few years, company opened new offshore office in Lahore, Pakistan in 2020. Office is successfully catering the increased demand of its services in Business Process Outsourcing, Enterprise Application Development, Cloud Enablement, Business Intelligence, and B2B Integration. Spacious, comfortable, and state-of-the-art office is especially designed to help our employees so that they could focus and deliver the best results efficiently and effectively. Our new office is not only aligned with our current and future growth plans but is a result of our employees and customers successes and faiths.
Website: http://www.hazentech.com
Specialties: Digital Transformation, Business Process Optimization, Systems Integration, Business Intelligence, Cloud Enablement, azure, LogicApps, Biztalk Server, SSIS, SSRS, Power BI, and Web Development.</div>

BPO Associate (Back Office Data Associate)

<div>Company Overview:
Hazen Technologies is a leading technology and BPO company having offices in USA and Pakistan. Today we stand as a premier driver of innovation, offering transformative IT solutions, managed services (back-office support), and creative &amp; digital marketing services tailored for a range of industries. Our core focus is on providing seamless solutions that add real value for our customers.
Job Location: Gulberg Lahore Pakistan.
Job Conditions: Onsite, full time, 02:00 pm to 11:00 pm PKT
Report to: Chief Software Architect
Role and Responsibilities:
Associate Software Architect will be working in a team lead role and collaborating across functions of Software Development Team, will get an opportunity to work in a wide array of tech stacks and software projects.
Mainly assisting in providing architecture and development solutions and ensure the delivery of high-quality, robust, and scalable solutions.<ul><li>
He will be assisting in all the designs technology architecture to align with enterprise standards, processes, procedures, and targets.
</li><li>Work with the development team to translate the software architecture into design</li><li>
Work closely with scrum master, development, quality assurance, and DevOps teams</li><li>
Actively doing software development &amp; rest processes</li><li>
Partner with others inside and outside the engineering organization to gather all requirements to formulate the appropriate architecture required to provide system functionality, deciding when to advocate, and when to compromise, to arrive at a mutually acceptable solution</li><li>
Assist in setting up standards, reference architectures, Technology selection</li><li>
Assist to define technology architecture principles to provide guidance to the technology architecture.</li><li>
Build early prototypes and validate them for technical design and performance</li><li>
Understand the long-term business objectives and suggest technical strategies to meet those objectives by introducing innovation through technology</li><li>
Be responsive and decisive on adjusting our product architecture as customer requirements, market conditions and technologies evolve</li><li>
Research and identify current and future technology services and industry standards and technology architecture viewpoints to address stakeholders' concerns.</li><li>
Select and use tools and repositories to collect and manage architecture information and artefacts.</li><li>
Training and supervising the junior software developers in architect and development solutions</li></ul>
Skills and Requirements:<ul><li>
Minimum 5+ years of hands-on experience of software development in highly trafficked websites and or mobile apps.</li><li>
Minimum 2+ years of experience in an Architect Role in large scale software development projects</li><li>
Strong knowledge of designing architectures using best practices Design Pattern and SOLID Principles</li><li>
Strong knowledge and hands-on experience in core languages .Net Core, C#, ReactJs, Angular</li><li>
Experience in Android and iOS Native Mobile Applications and React Native will be preferred</li><li>
Should have strong database design and development skills in Relational DBMS, core Data Stores, SQL</li><li>
Should have experience in integrations (BizTalk, LogicApp, MuleSoft, ADF, or custom middle ware - experience in any one of these will suffice)</li><li>
Strong continuous integration, DevOps, Application Performance Monitoring Knowledge</li><li>
Experienced in Designing and Development Restful Services, Asp.Net &amp; Micro Services Solutions</li><li>
Fluent in cloud orchestration and deployments across Azure otherwise AWS nice to have</li><li>
Experience managing all areas of the tech stack, front-end, back-end, middle-tier and managing monolith to microservices conversions.</li><li>
Knowledge and experience in best-practices engineering processes, methodologies, platforms such as Agile, Service Oriented Architecture, separation of concern, redundancy, and high scalability.</li><li>
Good written and verbal communication, presentation, and listening skills, with the ability to present complex technical information to a variety of technical and non-technical audiences.</li></ul><ul><li>
Exposure to Git Version Control Systems and Azure CICD Pipeline</li><li>
Bachelors or masters degree in computer science or relevant.</li></ul></div>

Associate Software Architect (.Net)