Qureos Mentor

<div>Job Description: Job Summary: As a Manufacturing Production Partner II, you'll serve as part of the operational team that strives to achieve superior business results through self-manufactured products. 
 
Key Responsibilities &amp; Essential Functions: 
 
<ul><li>Manufacturing Operations:</li></ul> 
<ul><li>
Maintains total process ownership (TPO) to ensure optimum condition of manufacturing processes and equipment</li><li>
Performs product handling to convert raw material into finished goods (e.g., cutting, trimming, slicing, dicing, seasoning, mixing, decorating, designing, icing, digital processing)</li><li>
Applies basic knowledge of / completes Mfg system (QMS) documentation</li><li>
Assists with preparing / loading production materials</li><li>
Checks for accuracy of product</li><li>
Fabricates / fills product containers, as necessary</li><li>
Ensures product quality control to comply with product specifications</li><li>
Performs Production Partner I duties as needed</li><li>
Depending on the plant, machine operation may include intermediate-level operation, production setup, changeover, cleaning, and troubleshooting of seasoning / mixing, filler operation, tray hardening operation, injection molding operation, seasoning injection equipment, vacuum tumbling equipment, various washing machines, scale operations, product conveyors, various cutting /slicing / dicing equipment, freezer operations to include ice cream and novelty lines, complex single or multi-color presses and related equipment, bagger operation, stacking machine operation, distributor / divider / former operation, and metal detector operation</li></ul> 
<ul><li>Shipping:</li></ul> 
<ul><li>
Packs finished goods into shipping units</li><li>
Palletizes shipping units in an interlocking manner, using correct tie height</li><li>
Ensures pallets are strapped / stretch-wrapped to minimize product shifting or damage</li><li>
Selects orders</li><li>
Operates a forklift</li><li>
Verifies product is in good condition for shipment</li><li>
Loads trailers with finished goods</li><li>
Documents outgoing product</li><li>
Requests / releases trailers</li></ul> 
<ul><li>Receiving:</li></ul> 
<ul><li>
Unloads trailers of raw material</li><li>
Breaks down pallets / separates product, when needed</li><li>
Verifies product to bill of lading</li><li>
May verify product specification meets company standards, via internal testing (e.g., Certificate of Analysis)</li></ul> 
<ul><li>Sanitation:</li></ul> 
<ul><li>
Assembles / disassembles equipment for cleaning and sanitizing</li><li>
May use automated cleaning systems</li><li>
May use various chemical agents</li></ul> 

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. 
 
Qualifications &amp; Key Requirements: 
 
Work Experience: 
 
Knowledge/Skills/Abilities:<ul><li>
Technical knowledge of automated cleaning skills and chemical cleaning agents -
</li><li>Technical knowledge / basic understanding of equipment assembly and disassembly -
</li><li>Understanding of QES standards -
</li><li>Organization skills; attention to detail -
</li><li>Math (+,-,*,/), reading, and writing skills -
</li><li>PC skills -
</li><li>Bi-lingual language skills a plus -
</li><li>Ability to work in a team-based environment -
</li><li>Ability to communicate effectively -
</li><li>Ability to operate machines or equipment at intermediate level -
</li></ul> 
Education:<ul><li></li></ul> 
Licenses/Certifications:<ul><li>
Certification in Team Skills -
</li></ul> 
Physical Demands &amp; Working Conditions:<ul><li>
Travel by car or plane with overnight stays</li><li>
Work extended hours / rotating schedules</li><li>
Maneuver through the facility; perform functions of the job, with or without accommodation (standing, stooping, bending, etc.)</li><li>
Work in wet, cold, or hot, environments, depending on Plant location</li><li>
Bakery: 60 to 90 degrees F; regularly lift 10-25 lbs; occasionally lift 50 lbs</li><li>
Culinary Center - Houston: -20 to 32 degrees in storage freezer; 28 to 48 degrees F in some areas, ambient per season in some, climate-controlled in others; regularly lift 10-25 lbs or 35 lbs, occasionally lift 50-60 lbs</li><li>
Floral: temperature-controlled environment ranging from 35 to 75 degrees F; regularly lift 35 lbs; occasionally lift 50 lbs</li><li>
Ice Cream: -2 to 80 degrees F in palletizing area; 50 to 60 degrees F on main floor; some areas in a wet environment; regularly lift 10-25 lbs; occasionally lift 55 lbs</li><li>
Meat: routinely 32 to 50 degrees F in a cold wet environment; regularly lift 10-25 lbs; occasionally lift 50-60 lbs</li><li>
Milk - HOU: temperature-controlled in some areas, 36 degrees F in some areas, ambient per season in others; regularly lift 10-25 lbs or 50 lbs; occasionally lift 50 lbs</li><li>
Milk - SA: 35 degrees in some areas, ambient per season in others; regularly lift 50 lbs</li><li>
Print: climate-controlled temperatures; regularly lift 10-25 lbs; occasionally lift 50 lbs</li><li>
Snacks: temperature-controlled environment ranging from 75 to 85 degrees F; regularly lift 10-25 lbs; occasionally lift 50 lbs</li><li>
Tortilla: 60 to 88 degrees F; regularly lift 10-25 lbs; occasionally lift up to 60 lbs</li></ul> 

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Last revised: 02/24/2025</div>

Production Partner II - Bakery

<div>Responsibilities: Job Summary: As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards. 
 
Key Responsibilities &amp; Essential Functions: 
 
<ul><li>Stocking:</li></ul> 
<ul><li>
Stocks and rotates items as needed</li><li>
Assists with inventory control; loads, unloads, and moves product</li><li>
Organizes, cleans, and prepares back area for the night crew and incoming trucks</li><li>
Organizes merchandise on pallets to make the department presentable to the public</li><li>
Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed</li><li>
Maintains standards in shrink, safety, inventory control, and sanitation</li><li>
Checks shipments for out-of-date and damaged product to ensure freshness and quality of products</li><li>
Builds, stocks, maintains, and takes down store displays</li><li>
Performs the duties of Customer Service Assistant as needed</li></ul> 
<ul><li>Customer Service:</li></ul> 
<ul><li>
Provides superior customer service</li><li>
Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise</li></ul> 
<ul><li>Sales:</li></ul> 
<ul><li>
Merchandises product effectively</li><li>
Uses suggestive selling techniques to meet customer needs and build department sales</li></ul> 
<ul><li>Food Safety / Sanitation:</li></ul> 
<ul><li>
Cleans and sanitizes sales floor, display cases, prep areas, and equipment</li><li>
Properly handles and maintains the operation of all equipment</li><li>
Complies with departmental SOPs and store operating procedures</li></ul> 
<ul><li>Additional Department-Specific Responsibilities / Pre-requisites:</li></ul> 
Beauty: 
<ul><li>
Knowledge of beauty and cosmetic aids</li><li>
Drugstore / General Merchandise:</li><li>
Prepares tags and signs as needed 
 
Grocery:</li><li>
Organizes, cleans, and prepares back area for the night crew and incoming trucks</li><li>
Prepares tags and signs as needed</li><li>
Texas Backyard:</li><li>
Passion for outdoors</li><li>
Ability to complete Green Thumb training (H-E-B internal training) 
 
Entertainment:</li><li>
Knowledge in the audio / video field</li><li>
Knowledge of specialty products, movies, music, electronics, and video games</li></ul> 

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. 
 
Qualifications &amp; Key Requirements: 
 
Work Experience: 
 
Knowledge/Skills/Abilities:<ul><li>
Strong customer service skills - Required</li><li>
Communication and interpersonal skills - Required</li><li>
Reading and writing skills - Required</li><li>
Planning and organizing skills - Required</li></ul> 

Education:<ul><li>
HS Diploma or GED (or equivalent) - Required</li></ul> 

Licenses/Certifications:<ul><li>
Completion of Company Orientation and Safety Training upon hire Upon Hire - Required</li></ul> 

Physical Demands &amp; Working Conditions:<ul><li>
Function in a fast-paced, retail environment, in detailed and precise tasks</li><li>
Work with Customers, staying attentive to their needs</li><li>
Perform the following, based on your Department 
Beauty: 
* Constantly* reach at waist, grasp 
<ul><li>Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements</li></ul>
* Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms 
<ul><li>Occasionally be exposed to cold, loud noise, and wet conditions</li></ul>
* Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs** 
Drugstore / General Merchandise: 
* Constantly* reach at waist, pivot, grasp 
<ul><li>Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists</li><li>Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist</li><li>Occasionally be exposed to cold, loud noise, and wet conditions</li></ul>
* Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** 
Grocery: 
* Constantly* reach at waist, pivot, grasp 
<ul><li>Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists</li><li>Frequently be exposed to cold conditions</li><li>Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist</li><li>Occasionally be exposed to loud noise, and wet conditions</li></ul>
* Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs** 
Texas Backyard: 
* Constantly* reach at waist, grasp 
<ul><li>Frequently stand, walk</li><li>Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements</li><li>Occasionally be exposed to wet conditions and loud noise</li><li>Frequently be exposed to ambient temperatures</li></ul>
* Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs** 
Healthy Living: 
* Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch 
<ul><li>Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion</li><li>Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements</li><li>Occasionally be exposed to cold, loud noise, and wet conditions</li></ul>
* Must be able to lift 50 lbs, and manage in excess of 50 lbs**</li>
While there may be exceptions, the measurements noted are generally defined as<li>-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day</li><li>
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.</li></ul> 

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Last revised: 6/1/2019</div>

Clear Lake 02 - Dairy Customer Service Rep

<div>Responsibilities: Job Summary: As a Night Stocker, you'll become part of a highly-functioning team in the Grocery or Drug Store department, watching out for each other, working to meet common goals, and sharing that nighttime work lifestyle. Because you'll be stocking for a large footprint in the Store, you'll learn about multiple products and departments across the total Store. These learning opportunities will serve as a building block to many other jobs, and potentially, a career for you at H-E-B. 
 
Key Responsibilities &amp; Essential Functions: 
 
<ul><li>Stocking:</li></ul> 
<ul><li>
Stocks shelves, refills displays</li><li>
Loads, unloads, and moves heavy, bulky products; may unload trucks</li><li>
Conditions shelves and products</li><li>
Learns / applies product knowledge, with an eye for detail (e.g., rotation dates, shelf / label info, etc.) to help department meet A+ Standards</li><li>
Keeps department clean and well-organized (includes back room and shelves, etc.)</li><li>
Applies personal discipline to ensure compliance with / execution of established Standard Operating Procedures (SOPs) and leader direction</li><li>
Ensures federal, state, and company regulations and standards for product food safety and sanitation are met</li><li>
Works efficiently and with a team attitude; complies with / maintains productivity standards</li><li>
Takes constructive feedback well; applies learning to future tasks</li><li>
May coach / train other Stockers</li></ul> 
<ul><li>Customer Service:</li></ul> 
<ul><li>
Operates with team mindset, not in a silo; often works cross functionally within the Store; builds relationships across departments (e.g., Curbside)</li><li>
Learns / models customer service and hospitality, with Customers and Store Partners</li><li>
Assists customers in locating product and answering product questions</li></ul> 

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. 
 
Qualifications &amp; Key Requirements: 
 
Work Experience:<ul><li>
Experience stocking and in customer service - Preferred
</li><li>Experience working in a physically demanding job a plus - Preferred
</li></ul> 
Knowledge/Skills/Abilities:<ul><li>
Understanding of SOPs / guidance related to emergency procedures, proper stocking, etc. - Required</li><li>
Communication skills; reading / writing skills - Required</li><li>
Organization and time-management skills - Required</li><li>
Customer service skills; service mentality - Required</li><li>
Ability to perform repetitive, physical tasks that sometimes include heavy lifting - Required</li><li>
Ability to think on your feet and work with agility - Required</li><li>
Ability to work as part of a team to meet nightly goals - Required</li><li>
Ability to manage multiple priorities and shift focus between tasks; close attention to detail - Required</li><li>
Ability to apply personal discipline to SOPs and leader direction - Required</li><li>
Ability to work overnight shifts, including weekends and holidays - Required</li></ul> 

Education: 
 
Licenses/Certifications:<ul><li>
Forklift / power jack training Upon Hire - Required</li></ul> 

Physical Demands &amp; Working Conditions:<ul><li>
Work in a fast-paced, demanding Store environment, while paying close attention to detail</li><li>
Perform the following, based on your department: 
Grocery: 
<ul><li>Constantly reach at waist, grasp</li><li>Frequently stand, walk, bend</li><li>Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements</li><li>Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions</li><li>Demonstrate the ability to lift 50 lbs, and manage in excess of 100 lbs</li></ul></li><li>
Drugstore: 
<ul><li>Constantly reach at waist, grasp</li><li>Frequently stand, walk</li><li>Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements</li><li>Occasionally be exposed to loud noise, ambient temperatures, and wet conditions</li><li>Demonstrate the ability to lift 66 lbs, and manage in excess of 50 lbs</li></ul></li><li>
Dairy: 
<ul><li>Constantly reach at waist, grasp</li><li>Constantly exposed to cold temperatures</li><li>Frequently stand, walk, bend</li><li>Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements</li><li>Occasionally be exposed to loud noise, ambient temperatures, and wet conditions</li><li>Demonstrate the ability to lift 86 lbs, and manage in excess of 100 lbs</li></ul></li><li>
Frozen: 
<ul><li>Constantly reach at waist, grasp</li><li>Constantly exposed to cold temperatures</li><li>Frequently stand, walk</li><li>Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements</li><li>Occasionally be exposed to loud noise, ambient temperatures, and wet conditions</li><li>Demonstrate the ability to lift 60 lbs, and manage in excess of 100 lbs</li></ul></li><li>
General Merchandise: 
<ul><li>Constantly reach at waist, grasp</li><li>Frequently stand, walk, bend</li><li>Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements</li><li>Occasionally be exposed to loud noise, ambient temperatures, and wet conditions</li><li>Demonstrate the ability to lift 60 lbs, and manage in excess of 60 lbs</li></ul></li>
While there may be exceptions, the measurements noted are generally defined as<li>-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day</li><li>
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.</li></ul> 

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Last revised: 2/1/2019</div>

Alice Grocery - Overnight Stocker - Part time

<div>Job Description: Job Summary: As a Night Stocker, you'll become part of a highly-functioning team in the Grocery or Drug Store department, watching out for each other, working to meet common goals, and sharing that nighttime work lifestyle. Because you'll be stocking for a large footprint in the Store, you'll learn about multiple products and departments across the total Store. These learning opportunities will serve as a building block to many other jobs, and potentially, a career for you at H-E-B. 
 
Key Responsibilities &amp; Essential Functions: 
 
<ul><li>Stocking:</li></ul> 
<ul><li>
Stocks shelves, refills displays</li><li>
Loads, unloads, and moves heavy, bulky products; may unload trucks</li><li>
Conditions shelves and products</li><li>
Learns / applies product knowledge, with an eye for detail (e.g., rotation dates, shelf / label info, etc.) to help department meet A+ Standards</li><li>
Keeps department clean and well-organized (includes back room and shelves, etc.)</li><li>
Applies personal discipline to ensure compliance with / execution of established Standard Operating Procedures (SOPs) and leader direction</li><li>
Ensures federal, state, and company regulations and standards for product food safety and sanitation are met</li><li>
Works efficiently and with a team attitude; complies with / maintains productivity standards</li><li>
Takes constructive feedback well; applies learning to future tasks</li><li>
May coach / train other Stockers</li></ul> 
<ul><li>Customer Service:</li></ul> 
<ul><li>
Operates with team mindset, not in a silo; often works cross functionally within the Store; builds relationships across departments (e.g., Curbside)</li><li>
Learns / models customer service and hospitality, with Customers and Store Partners</li><li>
Assists customers in locating product and answering product questions</li></ul> 

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. 
 
Qualifications &amp; Key Requirements: 
 
Work Experience:<ul><li>
Experience stocking and in customer service - Preferred
</li><li>Experience working in a physically demanding job a plus - Preferred
</li></ul> 
Knowledge/Skills/Abilities:<ul><li>
Understanding of SOPs / guidance related to emergency procedures, proper stocking, etc. - Required</li><li>
Communication skills; reading / writing skills - Required</li><li>
Organization and time-management skills - Required</li><li>
Customer service skills; service mentality - Required</li><li>
Ability to perform repetitive, physical tasks that sometimes include heavy lifting - Required</li><li>
Ability to think on your feet and work with agility - Required</li><li>
Ability to work as part of a team to meet nightly goals - Required</li><li>
Ability to manage multiple priorities and shift focus between tasks; close attention to detail - Required</li><li>
Ability to apply personal discipline to SOPs and leader direction - Required</li><li>
Ability to work overnight shifts, including weekends and holidays - Required</li></ul> 

Education: 
 
Licenses/Certifications:<ul><li>
Forklift / power jack training Upon Hire - Required</li></ul> 

Physical Demands &amp; Working Conditions:<ul><li>
Work in a fast-paced, demanding Store environment, while paying close attention to detail</li><li>
Perform the following, based on your department: 
Grocery: 
<ul><li>Constantly reach at waist, grasp</li><li>Frequently stand, walk, bend</li><li>Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements</li><li>Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions</li><li>Demonstrate the ability to lift 50 lbs, and manage in excess of 100 lbs</li></ul></li><li>
Drugstore: 
<ul><li>Constantly reach at waist, grasp</li><li>Frequently stand, walk</li><li>Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements</li><li>Occasionally be exposed to loud noise, ambient temperatures, and wet conditions</li><li>Demonstrate the ability to lift 66 lbs, and manage in excess of 50 lbs</li></ul></li><li>
Dairy: 
<ul><li>Constantly reach at waist, grasp</li><li>Constantly exposed to cold temperatures</li><li>Frequently stand, walk, bend</li><li>Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements</li><li>Occasionally be exposed to loud noise, ambient temperatures, and wet conditions</li><li>Demonstrate the ability to lift 86 lbs, and manage in excess of 100 lbs</li></ul></li><li>
Frozen: 
<ul><li>Constantly reach at waist, grasp</li><li>Constantly exposed to cold temperatures</li><li>Frequently stand, walk</li><li>Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements</li><li>Occasionally be exposed to loud noise, ambient temperatures, and wet conditions</li><li>Demonstrate the ability to lift 60 lbs, and manage in excess of 100 lbs</li></ul></li><li>
General Merchandise: 
<ul><li>Constantly reach at waist, grasp</li><li>Frequently stand, walk, bend</li><li>Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements</li><li>Occasionally be exposed to loud noise, ambient temperatures, and wet conditions</li><li>Demonstrate the ability to lift 60 lbs, and manage in excess of 60 lbs</li></ul></li>
While there may be exceptions, the measurements noted are generally defined as<li>-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day</li><li>
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.</li></ul> 

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Last revised: 2/1/2019</div>

2920 & Gosling - Drugstore - Night Stocker - Part time

<div>Job Description: Job Summary: As a Pharmacy Care Representative, you'll work in a team environment to provide superior customer service that exceeds patient expectations. 
 
Key Responsibilities &amp; Essential Functions: 
 
<ul><li>Customer Service / Patient Care:</li></ul> 
<ul><li>
Provides / role-models superior customer service; works closely with Pharmacists, Pharmacy Technicians, and Pharmacy Care Representatives (PCRs) to provide excellent patient care</li><li>
Promotes / fosters &quot;Greet, Ask, and Thank&quot; and H-E-B telephone strategies; directs calls to appropriate Partner</li><li>
Receives written prescriptions from customers; obtains / verifies demographic and profile-related information; receives refill prescription numbers (by phone and at drop-off counter) and obtains profile-related information; processes written prescriptions and refill numbers into RXEVO</li><li>
Generates prescription-related paperwork; files / retrieves / maintains prescriptions in the Will-Call area</li><li>
Uses RXEVO at point of sale (POS) system; ensures procedures are followed to deliver prescriptions to correct patients (name, number of orders per bag, etc.)</li><li>
Directs customers to counseling window for Pharmacist consultation</li><li>
Obtains /returns tills from bookkeeping; processes customer transactions at register</li><li>
Maintains manual signature capture receipts; scans into RXEVO in a timely fashion</li><li>
Properly processes / clears prepaid prescriptions</li><li>
Ensures all prescription deliveries are finalized; prints RX delivery ledger daily</li><li>
Completes contact patient queue</li><li>
Files / maintains prescription hard copies</li><li>
Assists Technicians and Pharmacists to ensure complete, efficient production for the shift</li><li>
Participates in / assists with Rx screening events, flu shot scheduling, immunization scheduling, and future medication therapy management (MTM) events</li><li>
Checks in / assists customers receiving vaccines using comprehensive vaccine manager (CVM) tool or other professional services apps</li><li>
May participate in other professional services activities</li></ul> 
<ul><li>Inventory Management:</li></ul> 
<ul><li>
Receives OTC inventory; checks delivery for accuracy compared to invoices, contacts H-E-B warehouse or vendor if inventory is short</li><li>
Stages OTC inventory; breaks out into stocking sections, including front-of-pharmacy items (e.g., OTC, diabetic supplies)</li><li>
Complies with Return to Stock SOP to locate prescriptions via inventory management queue</li><li>
Ensures caps, vials, bags, etc., are correctly stocked</li><li>
Records fridge and freezer temperature logs</li></ul> 
<ul><li>Compliance / Sanitation:</li></ul> 
<ul><li>
Complies with HIPAA regulations to ensure privacy and confidentiality of personal health information (PHI)</li><li>
Complies with TSBP rules and H-E-B SOPs to ensure patient counseling is provided on applicable prescriptions</li><li>
Complies with SOP to process PSE transactions; follows manual process only if electronic system unavailable</li><li>
Complies with Central Fill check-in procedures</li><li>
Ensures department and work area (inside and outside) comply with presentation, organization, sanitation, and maintenance guidelines</li><li>
Removes trash from department; complies with trash compactor processes</li></ul> 

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. 
 
Qualifications &amp; Key Requirements: 
 
Work Experience:<ul><li>
Experience in retail -
</li><li>experience in pharmacy a plus -
</li><li>Experience working in a fast-paced environment -
</li></ul> 
Knowledge/Skills/Abilities:<ul><li>
Working knowledge of pharmacy-related tasks, H-E-B RXEVO system, register procedures, and H-E-B Pharmacy SOPs -
</li><li>Strong communication and customer service skills -
</li><li>Mathematical skills (including calculating measurements) -
</li><li>PC skills, including MS Office and H-E-B software and programs required by the job -
</li><li>Cash-handling skills -
</li><li>Ability to maintain composure in high-stress situations -
</li><li>Ability to demonstrate strong telephone etiquette -
</li><li>Ability to manage multiple priorities and shift focus between tasks -
</li><li>Ability to work in a team environment -
</li><li>Ability to work with little direct supervision -
</li><li>Willingness to cross-train -
</li></ul> 
Education:<ul><li>
or equivalent -
</li></ul> 
Licenses/Certifications:<ul><li>
Completion of all training and certification e.g -
</li><li>PCR -
</li><li>RXEVO -
</li><li>HIPAA -
</li><li>FWA -
</li><li>MethGuard -
</li><li>diversity -
</li><li>ACR -
</li><li>H-E-B Screener certification -
</li><li>Company orientation -
</li></ul> 
Physical Demands &amp; Working Conditions:<ul><li>
Function in a fast-paced, retail, office environment</li><li>
Work rotating shifts, including nights and weekends</li><li>
Stand for extended periods (up to 12 hours)</li><li>
Regularly lift 30 lbs or more</li><li>
Fulfill vision requirements for the job, specifically close vision and color vision</li><li>
Maintain H-E-B Rx screener status, including required recertification</li></ul> 

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Last revised: 12/01/2021</div>

Pharmacy - Pharmacy Care Representative - Part time

<div>Responsibilities: Job Summary: As an H-E-B Pharmacy Tech, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services. 
 
Key Responsibilities &amp; Essential Functions: 
 
<ul><li>Pharmacy Operations:</li></ul> 
<ul><li>
Role models / provides superior customer service and service standards</li><li>
Promotes / embodies &quot;Greet, Ask &amp; Thank&quot; and H-E-B telephone strategies</li><li>
Manages exception station; solves third-party issues</li><li>
Receives / processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes third-party prescriptions; manages adjudication review</li><li>
Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may be responsible for other Professional Services activities as required</li><li>
Maintains H-E-B Rx screener status; participates in screening events</li><li>
Assists with Pharmacy operations-related tasks (e.g., responding to recalls, offsite record storage, DSD reconciliation, out-of-date / dead stock returns, department communications, and others as needed)</li><li>
Orders / manages inventory; processes invoices daily, on a timely basis</li><li>
Reviews Warehouse and DSD orders</li><li>
Checks deliveries for accuracy; notifies H-E-B / DSD vendor of discrepancies; makes necessary adjustments</li><li>
Maintains automated prescription processing equipment (e.g., Kirby Lester, ScriptPro, etc.), including calibration, maintenance, stocking, proper report execution</li><li>
Applies computer troubleshooting and prescription application overview</li><li>
Processes RxIMS reports (count compliance, no location inventory, order overrides, etc.)</li><li>
Performs other assigned duties</li></ul> 
<ul><li>Compliance:</li></ul> 
<ul><li>
Performs prescription assembly (with Kirby Lester, ScriptPro, and other tools); hand-counts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7-point check</li><li>
Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patient</li><li>
Ensures compliance with Central Fill check-in procedures</li><li>
Participates in / ensures Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review</li><li>
Ensures proper return to stock (RTS) procedures are followed; responsible for organization / presentation of pharmacy shelves</li><li>
Participates in / supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5-S compliance</li></ul> 

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. 
 
Qualifications &amp; Key Requirements: 
 
Work Experience:<ul><li>
of pharmacy experience (preferred) -
</li><li>of experience as an active retail Certified Pharmacy Technician -
</li><li>Experience working in a fast-paced environment -
</li></ul> 
Knowledge/Skills/Abilities:<ul><li>
Working knowledge of all pharmacy-related management tasks and H-E-B RxEVO system -
</li><li>Knowledge / understanding of H-E-B Pharmacy Standard Operating Procedures (SOPs) -
</li><li>Advanced communication skills; advanced telephone etiquette -
</li><li>Intermediate computer skills, including MS Office, Windows, and H-E-B related systems / applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager) -
</li><li>Mathematical skills, including calculating measurements -
</li><li>Ability to manage multiple priorities and shift focus between tasks -
</li><li>Ability to maintain composure in high-stress situations -
</li><li>Ability to work with little direct supervision; self-starter -
</li><li>Welcomes working in a team-oriented environment and is open to cross-training -
</li></ul> 
Education:<ul><li>
or equivalent -
</li></ul> 
Licenses/Certifications:<ul><li>
Active State of Texas registration as certified pharmacy technician CPhT -
</li><li>maintain certification with 20 hours of continuing education every 2 years -
</li><li>recertify 60 days prior to expiration date -
</li><li>Certification as an H-E-B Pharmacy Technician -
</li><li>RxEVO certification -
</li><li>Successful completion of all training e.g -
</li><li>H-E-B Screener certification -
</li><li>Advanced Cash Register ACR -
</li><li>HIPAA -
</li><li>FWA -
</li><li>MethGuard -
</li><li>Diversity -
</li><li>Company orientation -
</li><li>applicable modules for Pharm Tech and PCR -
</li><li>etc -
</li></ul> 
Physical Demands &amp; Working Conditions:<ul><li>
Function in a fast-paced, retail, office environment</li><li>
Work rotating shifts to meet business needs (includes nights and weekends)</li><li>
Stand for extended periods (up to 12 hours)</li><li>
Regularly lift 30 lbs or more</li><li>
Use arms / hands in repetitive motion that require hand / finger dexterity</li><li>
Meet specific vision requirements for this job, including close vision and color vision</li></ul> 

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Last revised: 09/01/2012</div>

Corpus Christi 06 RX Tech - Pharmacy Tech - Part time

<div>Responsibilities: Job Summary: As a Total Store Sanitation Specialist, you'll maintain department fixtures and equipment cleanliness, and perform total store sanitation tasks to maintain the Store's cleanliness and safety. 
 
Key Responsibilities &amp; Essential Functions: 
 
<ul><li>Sanitation / Maintenance:</li></ul> 
<ul><li>
Maintains department cleanliness and safety with a sense of urgency and prioritization</li><li>
Deep cleans / disinfects processing areas and departments, including equipment, fixtures, coolers, floors, and drains</li><li>
Maintains proper documentation and certification of chemical handling and sanitation verification functions</li><li>
Properly uses chemicals and cleaning tools</li><li>
Uses H-E-B chemical program and correctly organizes / maintains stock in maintenance room</li><li>
Applies basic knowledge of product, product handling, and food preparation processes</li><li>
Applies basic knowledge of assembly and use of department equipment for sanitation purposes</li><li>
Applies knowledge of different types of insects or rodents and placement / use of pest control traps</li><li>
Ensures food safety and sanitation standards are achieved by following SOPs</li><li>
Communicates maintenance needs, process improvements, problems, or solutions to Store Leaders</li></ul> 
<ul><li>Customer Service:</li></ul> 
<ul><li>
Works with and around customers; attends to their needs</li><li>
Assists customers in the location of product</li><li>
Performs all duties of Total Store Sanitation Rep when needed</li></ul> 

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. 
 
Qualifications &amp; Key Requirements: 
 
Work Experience:<ul><li>
1+ years Experience in maintenance / sanitation - Required
</li></ul> 
Knowledge/Skills/Abilities:<ul><li>
Knowledge of OSHA Guidelines - Required</li><li>
Basic knowledge of product, product handling, and food preparation processes - Required</li><li>
Basic knowledge of assembly and use of department equipment for sanitation purposes - Required</li><li>
Strong communication skills - Required</li><li>
Time-management skills - Required</li><li>
Sacking skills - Required</li><li>
Ability to prioritize competing tasks; attention to detail - Required</li><li>
Ability to learn to operate equipment from various Store departments at a basic level - Required</li><li>
Ability to take initiative and do what needs to be done; ability to work under minimum supervision - Required</li><li>
Ability to work with a team mindset - Required</li><li>
Ability to work late evenings and overnight schedules - Required</li><li>
Ability to identify types of insects or rodents and place / use pest control traps - Required</li><li>
Customer service-oriented - Required</li></ul> 

Education:<ul><li>
HS Diploma or GED or equivalent - Required</li></ul> 

Licenses/Certifications:<ul><li>
Completion of Company Orientation Upon Hire - Required</li><li>
In-store orientation Upon Hire - Required</li><li>
Basics of Safety Upon Hire - Required</li><li>
Annual Food Handler Upon Hire - Required</li><li>
Basic HAZMAT / Chemical Safety certifications Upon Hire - Required</li></ul> 

Physical Demands &amp; Working Conditions:<ul><li>
Constantly reach at waist, grasp</li><li>
Constantly be exposed to wet conditions</li><li>
Frequently stand, walk, reach at shoulder, reach at knee, bend, push / pull with arms</li><li>
Frequently be exposed to cold conditions</li><li>
Occasionally reach overhead, reach at floor, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movements</li><li>
Occasionally be exposed to hot, ambient temperatures, and loud noise</li><li>
Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs</li>
While there may be exceptions, the measurements noted are generally defined as<li>-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day</li><li>
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.</li></ul> 

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Last revised: 6/1/2018</div>

Corpus Christi 06 (Alameda/Robert) Sanitation - Overnight Total Store Sanitation Spec - Part-Time

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