Qureos Mentor

HEI Hotels & Resorts

<div>About Us
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! 
 
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
The Manager, Investments is responsible for participating and coordinating market due diligence/feasibility analysis, developing the proforma for each target acquisition/development, and supporting the SVP and VP during due diligence to facilitate a smooth transition from acquisition/development to operations. The role is responsible for being knowledgeable of HEI operating performance capabilities, identifying and/or underwriting value creation/return on investment opportunities within each hotel, and completing rigorous valuation analysis of target acquisitions as well as existing portfolio assets.
Job Responsibilities:<ul><li>
Plans the market due diligence program for potential acquisitions and new developments.</li><li>
Develops fully supported investment summary and underwriting for Investment Committee approval.</li><li>
Responsible for being the &ldquo;front line&rdquo; of underwriting for acquisition and development group with the obligation to develop and understand new opportunities. Generally, underwriting will involve: development of the cash flow proforma and development of the investment analysis and business plan.</li><li>
Drafts all initial inputs which drive the cash flow projection. Particular areas of focus will be to establish comp set RevPAR growth CAGR, target RevPAR index, and cost structure to operate hotel including labor, benefits, cost of goods sold, other expenses, etc.</li><li>
Drafts all initial inputs in the investment analysis and business plan for review and approval by SVP. Particular areas of focus will be to establish support of exit cap rate, financing assumptions, Development/Cap Ex budget estimate, analysis of IRR, NPV, ROI, and other relevant valuation/return metrics.</li><li>
Assists the SVP and VP in drafting, negotiating, executing, and implementing the Purchase and Sale Agreement and all other leases, contracts, and binding legal documents.
</li><li>Maintains a level of knowledge of current portfolio operating performance and resourcefully incorporates it into the underwriting process to enhance accuracy.</li><li>
Conducts ongoing research of the hotel industry to detect market trends and related information for analysis in defining investment strategies. Draws conclusions and makes recommendations based upon analysis.
</li><li>Performs any other job related duties as assigned.</li></ul>
Qualifications and Skills:<ul><li>
Bachelor&rsquo;s Degree required, ideally with a focus on hospitality real estate.</li><li>
At least 5-7 years&rsquo; experience in hospitality, real estate, investment or consulting in development, feasibility, or similar roles.</li><li>
Experience in the lodging industry will encompass one or more of the following: operations experience or operational understanding of full-service or resort hotels; asset management/portfolio management; consulting and valuation; development or design and construction; experience within a brand or franchising company.</li><li>
Ability to effectively listen, communicate and perform diplomacy with internal and external staff in all situations.</li><li>
Excellent communication skills, both verbal and written, attention to detail, strong follow-through, analytical, solid deductive reasoning, decisiveness, financial literacy, initiative, bias for action, imagination, leadership, strategic thinking and a commercial mindset.
</li><li>Must be fluent in Microsoft Word, PowerPoint and Excel.</li><li>
Knowledge of travel industry, current market trends and economic consideration and factors.</li><li>
Extensive skill in analysis of market and hotel revenue drivers.
</li><li>Ability and knowledge of rigorous underwriting to develop a highly thoughtful, supportable, and detailed proforma for each target acquisition or new development.</li><li>
Knowledge of hotel operating metrics and performance capabilities.
</li><li>Knowledge of major markets and ability to study then diagnose current supply/demand situation in these markets.
</li><li>Ability to identify, create, and/or underwrite value-enhancement and cost-cutting opportunities.
</li><li>Must be adept at primary research: market interviews and gathering information from an established and growing network of industry experts.</li><li>
Occasional travel is required throughout the US (10-25% of time).</li></ul>
Compensation
Salary Range: $85,000.00 - $100,000.00 Annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? Yes
Benefits<div><div><div>
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! 
 
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.</div></div></div>
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Investment Analyst

<div>About Us
Ideally positioned 15 minutes from both Denver and Boulder, The Westin Westminster provides convenient access to the 16th Street Mall and Pearl Street Mall, as well as abundant outdoor recreation afforded by the Rocky Mountains. Our Vision is to be the premier employer in the hospitality sector between Denver and Boulder. We recently received the AAA 4 Diamond rating, and we offer free meals to our associates as well as monthly employee appreciation celebrations, incentives for excellent customer service, and discounted hotel stays. Apply today and join an outstanding hotel focused on providing the highest quality of hospitality to our guests!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! 
 
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.<h2 class="jobSectionHeader">
Essential Duties and Responsibilities</h2><ul><li>
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.</li><li>
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. &bull;Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.</li><li>
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. &bull;Accept and record vouchers, traveler&rsquo;s checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.</li><li>
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.</li><li>
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.</li><li>
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.</li><li>
Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.</li><li>
Comply with attendance rules and be available to work on a regular basis.</li><li>
Perform any other job-related duties as assigned.</li></ul>
Qualifications and Skills
<ul><li>Hotel experience preferred.</li><li>
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.</li><li>
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.</li><li>
Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.</li><li>
Ability to access and accurately input information using a moderately complex computer system.</li><li>
Ability to observe and detect signs of emergency situations.</li><li>
Ability to establish and maintain effective working relationships with associates, customers and patrons.</li><li>
Effective verbal and written communication skills.</li><li>
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.</li></ul>
Compensation
Salary Range: $18.00 - $19.00 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits<div><div><div>
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! 
 
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.</div></div></div>
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Front Desk Agent

<div>About Us
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! 
 
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
The Centralized Human Resources/Payroll Manager is responsible for supporting the Centralized Human Resources/Payroll function with coordination of key HR/Payroll initiatives/events and the administrative support of day-to-day HR/Payroll operations.
Job Responsibilities:<ul><li>
Effectively communicate and respond to all associates in a timely manner regarding HR inquiries.</li><li>
Assist managers with Employee Relations investigations/issues.</li><li>
Assist in recruiting, screening and interviewing management and non-management positions.
</li><li>Ensure weekly/bi-weekly payroll payrolls are processed accurately and timely</li><li>
Assist with the hiring process across all hotels including background/drug screening, reference checks and verification of employment eligibility, system maintenance, offer letters and managing requisitions to ensure compliance with all Company policies and procedures.
</li><li>Process all transfer requests in the required time frame.</li><li>
Provide assistance to properties to ensure bulletin boards and other posting are up to date.</li><li>
Train and assist properties with the payroll process and weekly approvals.</li><li>
Track the enrollment of new hires in the benefit system. Understand all benefit offerings and assist with enrollment and claims processing.
</li><li>Complete HR projects, including but not limited to Performance Reviews, Benefit Open Enrollment, Affirmative Action Plans, Associate Satisfaction Survey Administration/monthly action plans, Monthly Communication Compliance, SWIM program, Training Tracking, etc.</li><li>
Assist with the reconciliation of benefit billing across all properties</li><li>
Assist in timely correspondence to unemployment claims</li><li>
Assist in gathering and analyzing data for monthly reporting.</li><li>
Prepare correspondence, memos and reports as needed.</li><li>
Comply with attendance rules and be available to work on a regular basis.</li><li>
Perform any other job related duties as assigned</li></ul>
Qualifications and Skills:<ul><li>
Bachelor&rsquo;s degree is preferred.</li><li>
Hotel experience preferred.</li><li>
Labor Relations experience preferred</li><li>
Knowledge of hotel operations, security and safety programs, personnel and labor relations, quality assurance programs, hospitality law, and time keeping/payroll.</li><li>
Proficient skills in Microsoft Word, PowerPoint and Excel.</li><li>
Self-driven with a high level of attention to detail. Able to set priorities, plan and organize</li><li>
Ability to be flexible and handle multiple tasks simultaneously.</li><li>
Ability to work effectively under time constraints and deadlines.</li><li>
Ability to work well with others and be a team player.</li><li>
Ability/willingness to learn new material.</li><li>
Strong written and verbal communication and interpersonal skills to work with all levels of management and staff, as well as outside clients and vendors.</li><li>
Project coordination experience and basic accounting knowledge.</li><li>
Command of the English language both written and verbal.</li><li>
Ability to speak fluent Spanish preferred.</li><li>
Occasional travel to properties may be required.</li></ul>
Compensation
Salary Range: $94,000.00 - $96,000.00 Annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? Yes
Benefits<div><div><div>
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! 
 
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.</div></div></div>
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Centralized HR Manager

<div>About Us
Discover our transformed hotel in Atlanta, GA. From the vibrant decor to the personalized service, you're sure to love your stay at The Westin Atlanta Perimeter North. Just moments from our Perimeter Center, Atlanta, hotel, you'll find destinations like Sandy Springs Performing Arts Center and Concourse at Landmark Center. Following your time in the city, retire to the holistic warmth of our hotel rooms and suites, with pillowtop mattresses, flat-panel TVs and inspiring views. If your day has been particularly stressful, reserve an appointment for a relaxing spa treatment from one of our expert technicians in the serenity of your accommodation. During downtime, take a refreshing lap in our outdoor pool or get in a workout at our 24-hour fitness center. Our 17 versatile event venues are also perfect for corporate events and social gatherings of all shapes and sizes. Whether traveling to town for business or leisure, The Westin Atlanta Perimeter North offers everything you need for a successful Southern stay.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! 
 
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations.
Essential Duties and Responsibilities:<ul><li>
Manage the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day-to-day operations of the bar operations.
</li><li>Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members. Retain and motivate associates within the various outlets.</li><li>
Assist with the implementation of company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
</li><li>Investigate and analyze current activities or information and make logical conclusions and recommendations.
</li><li>Ability to make decisions based on established policy and procedures.
</li><li>Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
</li><li>Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
</li><li>Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.</li><li>
Comply with attendance rules and be available to work on a regular basis.
</li><li>Perform any other job-related duties as assigned.</li></ul>
Qualifications and Skills:<ul><li>
More than two years of post-high school education.</li><li>
Two years of full employment in a related position with this company or other organization(s).</li><li>
Hotel experience preferred.</li><li>
Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.</li><li>
Supervision/ management communication skills are required.
</li><li>Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make occasional decisions which are generally guided by established policy and procedures.
</li><li>Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
</li><li>Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.</li></ul>
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits<div><div><div>
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! 
 
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.</div></div></div>
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Assistant Outlet Manager

Join HEI Hotels & Resorts and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

HEI Hotels & Resorts

ABOUT_COMPANY

Investment Analyst

Front Desk Agent

Centralized HR Manager

Assistant Outlet Manager