Qureos Mentor

HEI Hotels & Resorts

<div>About Us
The Jay, Autograph Collection, San Francisco's newest luxury life-style hotel, is where new-age San Franciscans gather, find inspiration, and celebrate our city. With a quiet but blossoming and vibrant location in the heart of the Embarcadero and adjacent to Jackson Square, The Jay, completely renovated, is an ode to classic San Francisco; peppered with bits of nostalgia, but led mostly by its modern structure and sophisticated style. The design and offerings of the hotel are inspired by the makers and innovators who made San Francisco great. It is a true celebration of those who shaped San Francisco. The word &ldquo;Jay&rdquo; in Latin means &ldquo;to celebrate&rdquo;, hence the name, The Jay. Our goal is to delight our guests with the element of discovery and authentic connection to the city, it&rsquo;s neighborhoods and residents. We are seeking associates who enjoy exceeding guest expectations and strive to deliver a professional and approachable level of service as a &ldquo;friend-in-the-know&rdquo; when it comes to engaging our luxury life-style guests. We offer competitive benefits for all associates including a comprehensive medical plan, free employee meal per shift, discounted public transportation, all associate outings, and more. An opportunity to help continue to grow a completely renovated and redesigned luxury destination, creating the newest jewel of San Francisco&rsquo;s Embarcadero/Jackson Square/FiDi neighborhood. Oh, and we have fun, work hard and laugh a lot. This is an exciting time in the hotel&rsquo;s history &ndash; you should be part of it!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! 
 
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Welcome to The Jay, Autograph Collection &mdash; a modern luxury hotel in the heart of San Francisco&rsquo;s Embarcadero and Jackson Square districts. Designed as a gathering place for the city&rsquo;s innovators, makers, and culinary visionaries, The Jay is redefining the art of hospitality. Here, creativity, connection, and culture come together &mdash; and we&rsquo;re looking for a rising star to join our Sales &amp; Marketing team.
 
 
As the Sales &amp; Marketing Coordinator, you&rsquo;ll be at the center of the action &mdash; supporting our dynamic sales and marketing leaders while learning the business of luxury hospitality from the inside out. You&rsquo;ll help bring our brand to life, connect with clients, and play a key role in creating unforgettable guest experiences.
 
 
This is the perfect opportunity for a motivated, detail-oriented, and creative individual ready to launch their career in the luxury hotel world.
Essential Duties and Responsibilities<ul><li><div><ul><li>
Be the go-to connection between our Sales Managers and clients &mdash; assisting with inquiries, proposals, and events.</li></ul></div><div><ul><li>
Support marketing initiatives and social media activations that showcase The Jay&rsquo;s vibrant personality.</li></ul></div><div><ul><li>
Coordinate VIP guest experiences, amenities, and special touches that leave lasting impressions.</li></ul></div><div><ul><li>
Assist with site visits, client presentations, and community partnership events.</li></ul></div><div><ul><li>
Maintain organized systems for contracts, reports, and correspondence.</li></ul></div><div><ul><li>
Prepare professional documents using Microsoft Office and hotel systems.</li></ul></div><div><ul><li>
Keep the team on track by managing reports, event orders, and lead assignments.</li></ul></div><div><ul><li>
Jump in wherever needed &mdash; we&rsquo;re a collaborative team that makes things happen together.</li></ul></div></li></ul>
Qualifications and Skills
<ul><li><div><div><ul><li>A new or experienced professional eager to grow in luxury hospitality.</li></ul></div><div><ul><li>
Strong communicator with exceptional organization and attention to detail.</li></ul></div></div><div><div><ul><li>
Confident using Microsoft Office (Word, Excel, PowerPoint, Outlook).</li></ul></div><div><ul><li>
Friendly, polished, and professional &mdash; someone who thrives in a fast-paced, team-oriented environment.</li></ul></div><div><ul><li>
Passionate about San Francisco, travel, and creating memorable guest experiences.</li></ul></div><div><ul><li>
Prior hotel or hospitality experience is a plus, but not required &mdash; we&rsquo;ll teach you everything you need to know.</li></ul></div><div><ul><li>
College degree preferred</li></ul></div></div></li></ul>
Compensation
Salary Range: $35.54 - $35.54 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits<div><div><div>
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! 
 
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.</div></div></div>
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.</div>

Sales Coordinator

<div>About Us
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! 
 
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
The Enterprise Director of Marketing is responsible for managing all areas of public relations, all PR and Marketing information on websites, digital marketing and programming and brand/collateral identity. This position will be based remotely supporting 3-4 hotels at a time.
Job Responsibilities:
Public Relations<ul><li>
Build strategic partnerships (link building campaign)</li><li>
Coordinate with operations &amp; reservations teams to build packages and source add-ons</li><li>
Coordinate Press Release approval and distribution</li><li>
Field media inquiries and conduct on-site media tours</li><li>
Create press kits for visiting media and develop targeted media amenities</li><li>
Communicate presence of in-house media to hotel teams</li><li>
Attend and coordinate photographers for high-profile events on-site at supported hotels</li><li>
Supervise on-site video/photo shoots</li><li>
Participate in weekly PR calls/meetings</li><li>
Save all incoming clips and maintain clip books</li><li>
Monitor CVB PR leads</li><li>
Maintain log of past high-profile guests</li><li>
Prepare Image disks</li></ul>
Digital Marketing<ul><li>
Develop and advertise promotions on each hotel's home pages</li><li>
Conduct SEO conference calls</li><li>
Responsible for ongoing maintenance and monitoring of hotel websites and third party websites</li><li>
Responsible for managing hotel's Social Media pages</li></ul>
Programming and Advertising<ul><li>
Create and manage annual programming calendars</li><li>
Develop, plan, and market monthly property activations</li><li>
Create and implement advertising calendar</li><li>
Maintain advertising insertion orders/P.O.s</li><li>
Provide art direction and responsible for all advertising and marketing campaigns</li><li>
Coordinate email blasts for each hotel to extend promotional reach</li><li>
Accommodate field advertising requests</li><li>
Coordinate all outgoing ads (both web and print)</li></ul>
Hotel Responsibilities<ul><li>
Attend weekly Sales meetings and staff meetings</li><li>
Communicate PR/marketing initiatives to key members of hotel staff</li><li>
Provide support to hotel team members as needed</li><li>
Performs any other job related duties as assigned.</li></ul>
Qualifications:<ul><li>
Must have experience as a Director of Marketing or Marketing Manager at a hotel.</li><li>
3+ years of past public relations/marketing experience.
</li><li>Essential prior experience in the field of hospitality with specific experience in public relations.</li><li>
Ability to work varying schedules to reflect the business needs of the Hotel.</li><li>
Ability to multitask.</li><li>
Ability to leverage Brand and enterprise processes and systems to support compliance, identify trends and support execution of strategies.</li><li>
Excellent working knowledge of Microsoft office, Excel, PowerPoint, InDesign, Photoshop, Adobe Illustrator.
</li><li>Strong analytical skills, ability to identify relevant data and leverage to positively impact hotel revenues.
</li><li>Ability to effectively communicate and influence key leaders in the organization.</li></ul>
Compensation
Salary Range: $105,000.00 - $115,000.00 Annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? Yes
Benefits<div><div><div>
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! 
 
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.</div></div></div>
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Enterprise Director of Marketing

<div>About Us
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! 
 
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
**We are currently offering a $3,000 sign-on bonus for this position!
 
Conditions apply. Details provided during the interview process. 
 
Experience a new chapter at the newly renovated Westin Annapolis, where timeless elegance meets modern sophistication. Located in the heart of historic Annapolis, just steps from the U.S. Naval Academy and Maryland State House, our property has undergone a full transformation&mdash;designed to elevate every guest touchpoint through Westin&rsquo;s signature pillars of well-being, productivity, and renewal. 
The Director of Sales is a key member of the hotel&rsquo;s executive leadership team, responsible for developing and executing strategic sales plans to maximize revenue across all market segments&mdash;including group, transient, corporate, and catering. We are seeking a dynamic and results-driven Director of Sales to lead our commercial strategy and sales efforts. They will be driving awareness and revenue for one of the most desirable hotel destinations in the region. 
This leader will work closely with revenue management, marketing, and operations to ensure alignment with brand standards and financial goals, while inspiring a high-performing sales team in a newly revitalized environment.
Essential Duties and Responsibilities<ul><li>
Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel.</li><li>
Recruit, Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.</li><li>
Ensure training programs are conducted regularly and HEI standards of performance are met. Give guidance and counsel staff toward improvement.</li><li>
Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast, marketing budget, lead management system, group booking pace report, star reports and sales meeting minutes.</li><li>
Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.</li><li>
Develop and conduct persuasive verbal sales presentations to prospective clients. Internally promote HEI programs.</li><li>
Communicate both verbally and in writing to provide clear direction to the staff.</li><li>
Initiate preparation of computerized annual business plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.</li><li>
Organize and/or attend scheduled sales department, executive committee, and related meetings.</li><li>
Knowledge of travel industry, current market trends and economic factors</li><li>
Ability to access, understand and accurately input information using a moderately complex computer system.</li><li>
Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.</li><li>
Prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as directed/required.</li><li>
Develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management.</li><li>
Professionally represent the hotel in community and industry organizations and events.</li><li>
Oversee departmental matters as they relate to federal, state, and local employment and civil rights laws.</li><li>
Comply with attendance rules and be available to work on a regular basis.</li><li>
Perform any other job-related duties as assigned.</li></ul>
Qualifications and Skills
<ul><li>5+ years of sales and marketing leadership in similar sized operation preferred.</li><li>
Proficiency in Microsoft Word, Excel, and Delphi.</li><li>
Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required.</li><li>
Extensive knowledge of sales skills, revenue management, recruitment, supervision, training, and motivation of managers.</li><li>
Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations.</li><li>
Ability to stand and move throughout the hotel property and continuously perform essential job functions with or without reasonable accommodation.</li><li>
Effective verbal and written communication skills.</li><li>
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.</li></ul>
Compensation
Salary Range: $99,000.00 - $120,000.00 Annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? Yes
Benefits<div><div><div>
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! 
 
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.</div></div></div>
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Director Of Hotel Sales

<div>About Us
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! 
 
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
The Centralized Director of Sales is responsible for maximizing top line revenue opportunities and optimal business mix in Group, Catering and Business Travel for hotels in their Hotels. Acts as the Super DOS for Centralized Properties without a Sales Leader and is responsible for ensuring that HEI&rsquo;s LEAD program is executed on a daily basis. The role requires the candidate to have a strong working knowledge of Sales systems, allowing a rapid response to LEAD closure. Is accountable to results related to Group LEAD flow. 
 
The Corporate Director of Sales (Centralized) supports the Centralized Sales Team by mentoring, training and developing individuals and teams and holds them accountable to revenue and activity goals in order to support achievement of budget and market share metrics; and works closely with the corporate support group to ensure enterprise level process, policy are complied with and best practices leveraged. The position requires minimal travel (up to 25%) to ensure coordination of property sales efforts/process and results measurement and owner expectations.
Job Responsibilities:<ul><li>
Hands on day to day management of HEI&rsquo;s LEAD Program to ensure hotels meet HEI closure rates.</li><li>
Day to day management of Group LEAD process to ensure all hotels execute Group and Events strategy to exceed transactional and revenue goals.</li><li>
Daily deep dive into sales data to ensure compliance and accountability to the process ensuring top line revenues in Group, Catering and Business Travel meet goals based on execution.</li><li>
Approves property revenue and activity goals and incentive plans.</li><li>
Drives results in Group and Catering via a disciplined approach to sales activity, funnel management, conversion and sales manager productivity.</li><li>
Responsible for ensuring hotels acquire, activate and re-activate Business Travel accounts on a constant basis in partnership with the Corporate Director of Business Travel for centralized properties.</li><li>
Requires constant communication with enterprise Rapid Response Lead Team to ensure that LEAD flow is managed on an hourly basis to ensure speed to market</li><li>
Responsible for ensuring that all HEI Corporate resources are leveraged including VAW, HSR, CVENT, Knowland.</li><li>
Partners with HEI Campaigns and Promotions team to execute email Marketing opportunities via Constant Contact</li><li>
Ensure owner communication and requests are funneled to the HEI Campaigns and Marketing Group to execute against online, Brand, Social, B2C and Digital strategies and tactical.</li><li>
Holds teams accountable to HEI performance standards ensuring a full understanding of expectations.</li><li>
Liaises for the property EC team in delivering key corporate sales initiatives through clear on going communication.</li><li>
Assigns clear accountability, provides both authority and resources, and monitors implementation to assure success and results.</li><li>
Verifies daily, weekly and monthly sales rhythm. Adheres to corporate defined RDOS rhythms including, but not limited to weekly property rhythm calls, bi-weekly group update calls, DBR, CVENT KPI review.</li><li>
Analyzes market performance and potential to be applied to optimal segmentation and hotel sales deployment via Travelclick, CVENT, Knowland, STR, SSA etc.</li><li>
Performs any other job related duties as assigned.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s Degree, preferably in Marketing, Communications or related field.</li><li>
A minimum 10 years&rsquo; of progressive sales experience within the hospitality industry. Multi brand and market experience preferred.</li><li>
Strong working knowledge of CMS and brand sales platforms (e.g. CI/TY, Delphi, Travelclick, CVENT, Knowland, Opera, PMS). A Delphi Fdc and Marriott CI working knowledge is crucial in this role.</li><li>
Excellent working knowledge of Hotel Sales, marketing and revenue management with advanced skills in Direct Sales process, B2C, revenue management processes, eCommerce tactics and brand resources.</li><li>
Advanced skills in leadership, strategic sales planning, analyzing/interpreting data, multi-tasking, organizational and communication skills.</li><li>
Ability to manage associates to improve performance and support Talent Acquisition and development via the HEI platform.</li><li>
Must be comfortable in communicating to owners, brands and customers to deliver the HEI brand message and results.</li><li>
Ability to travel up to 25% of the time may be required.</li></ul>
Compensation
Salary Range: $125,000.00 - $135,000.00 Annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? Yes
Benefits<div><div><div>
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! 
 
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.</div></div></div>
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Centralized Director of Sales

Join HEI Hotels & Resorts and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

HEI Hotels & Resorts

ABOUT_COMPANY

Sales Coordinator

Enterprise Director of Marketing

Director Of Hotel Sales

Centralized Director of Sales