Qureos Mentor

Henry Ford Health

Henry Ford Health is dedicated to serving communities across Michigan and beyond, partnering with patients throughout their health journeys. As one of the nation's leading academic medical centers, it offers a comprehensive range of services, including primary and specialty care, health insurance, and home health offerings. The organization is recognized for its clinical excellence in various fields such as cancer care, cardiology, and neurology. With a commitment to education and research, Henry Ford Health trains thousands of medical professionals annually and employs over 50,000 team members.

<div><div><p>Nurse Practitioner / Physician Assistant | Detroit | Hospitalist | Full Time | Nights</p><p></p><p><b><br>
Location:</b> Henry Ford Detroit</p><p><b>
Status:</b> Full-Time | Nights</p><p><b>
Schedule:</b> Three 12hr shifts every 2 weeks and Four 12hr shifts every 3 weeks</p><p><b>
Setting:</b> 100% Observation Patients | 100% Adult Patients</p><p><b>
Call/Weekends:</b> No Call Requirements, Every other Weekend</p><p></p><p><b><br>
Position Overview:</b></p><p></p><p><b><br>
Henry Ford Health System </b>is seeking a full-time<b> Nurse Practitioner or Physician Assistant </b>to join our<b> Hospital Medicine </b>team at<b> Henry Ford Detroit.</b> This role focuses on providing comprehensive inpatient care, including completion of history and physicals, progress notes, discharge summaries, daily rounding, timely patient disposition, and performing assessments and reassessments based on changes in patient condition. Providers will work closely with Hospital Medicine physician attendings, Emergency Department and inpatient nursing staff, as well as consulting specialty teams to ensure safe, efficient, and collaborative patient care. This position offers a 12-hour shift schedule with no call requirements, including every other weekend, averaging 2,080 hours annually through a structured schedule of three 12-hour shifts every two weeks and four 12-hour shifts every three weeks. The role provides the opportunity to practice in a high-acuity academic hospital environment while delivering patient-centered care as part of a collaborative multidisciplinary team.</p><p></p><p><b><br>
Why Henry Ford Health</b></p><ul><li>
Competitive salary and comprehensive benefits</li><li>
Opportunities for professional development and continuing education.</li><li>
Supportive, collaborative systemwide team</li><li>
Meaningful impact on employee health and safety</li></ul><p></p><p><i><br>
Employment contingent upon credentialing and completion of Employee Health screening per HFHS policy.</i></p>
<div><p><b>Qualifications:</b></p><br>
<p></p><ul><li>
NP or PA graduate from an accredited program</li><li>
Current (or in-process) Michigan licensure</li><li>
National certification (ANCC, AANP, or NCCPA)</li><li>
BLS required; ACLS required (or obtained after hire)</li><li>
6 months inpatient experience preferred</li></ul><p></p><p><b><br>
Credentials:</b></p><p></p><p><b><br>
Education &amp; Training</b></p><ul><li> <b>Physician Assistant (PA):</b> Completion of a Physician Assistant program accredited by the Accreditation Review Commission on Education for the Physician Assistant (ARC-PA)</li><li> <b>Nurse Practitioner (NP):</b> Completion of a Nurse Practitioner program accredited by the Commission on Collegiate Nursing Education (CCNE) or the National League for Nursing Accrediting Commission (NLNAC)</li></ul><p></p><p><b><br>
Licensure</b></p><ul><li> <b>Current licensure</b> as a Physician Assistant, Nurse Practitioner, in the State of Michigan, or in the process of applying (proof of application required).</li></ul><p></p><p><b><br>
Certification</b></p><ul><li> <b>PA:</b> Certification by the <b>National Commission on Certification of Physician Assistants (NCCPA)</b></li><li> <b>NP:</b> National certification by a certification body recognized by the State of Michigan</li></ul><p>
(e.g., ANCC, AANP)</p><p></p><p><b><br>
Required Certifications</b></p><ul><li><b>
Basic Life Support (BLS)</b> &ndash; required</li><li><b>
Advanced Cardiovascular Life Support (ACLS)</b> &ndash; required (may be obtained after hire)</li></ul><p><b>
DEA / Controlled Substance Licensure</b></p><ul><li><b>
PA:</b> DEA and Michigan Controlled Substance License (CSL) required through credentialing</li><li><b>
NP:</b> DEA registration required through credentialing; NPs do not hold a Michigan CSL and will use their Michigan license number during the application process</li></ul><br>
<p></p>
 </div></div><div><div><div><div><h4 class="jobSectionHeader"><b>Additional Details</b></h4>
<div><p>
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Overview</b></h4>
<div><p>
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services &ndash; from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford&rsquo;s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation&rsquo;s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Benefits</b></h4><div><p><br>
</p><p>The health and overall well-being of our team members is our priority. That&rsquo;s why we offer support in the various components of our team&rsquo;s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
</p></div></div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Equal Employment Opportunity/Affirmative Action Employer</b></h4>
<div><p>
 Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is</p>
<p>
 committed to the hiring, advancement and fair treatment of all individuals without regard to</p>
<p>
 race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,</p>
<p>
 weight, marital status, family status, gender identity, sexual orientation, and genetic information,</p>
<p>
 or any other protected status in accordance with applicable federal and state laws.</p></div></div></div></div></div></div>

Nurse Practitioner / Physician Assistant | Detroit | Hospitalist | Full Time | Nights

<div><div><p>Behavioral Health Technician - Full Time - Nights - Jackson</p><p>
Full Time Benefits Eligible</p><p><b>
GENERAL SUMMARY:</b></p><p>
Under the direction of the Registered Nurse, and in accordance with established policies, procedures, guidelines, and patient care plans, the Behavioral Health Technician performs a variety of direct patient care activities for patients with addiction, behavioral problems or for mentally ill and imbalanced patients. The Behavioral Health Technician provides positive interactions and safe environment to maximize patient wellbeing and notifies manager of any significant patient care issues.</p>
<div><p><b>EDUCATION/EXPERIENCE REQUIRED:</b></p><ul><li>
High School Diploma or G.E.D. equivalent</li><li>
Minimum of one-year college experience in Behavioral Health, Allied Health, Psychology or related field<ul><li>
If no college experience, must have at least one year of Behavioral Health Technician experience or applicable experience such as Emergency Medical Technician (EMT)</li></ul></li><li>
Two or more years of experience as a Behavioral Health Technician in an inpatient psychiatric or addiction medicine setting preferred (depending on location hired)</li><li>
Ability to physically manage patients when necessary in a safe and therapeutic manner</li><li>
Interpersonal skills necessary to effectively interact with patients providing comfort, empathy, encouragement, and support</li><li>
Analytical skills necessary to assess patients and gather data relevant to patient care</li><li>
Ability to work in cooperation with other health care providers to provide quality, safe care to patients</li></ul><p><b>
CERTIFICATIONS/LICENSURES REQUIRED:</b></p><ul><li>
Complete BLS Heartsaver Certification during orientation</li><li>
Maintain active BLS certification</li><li>
Must complete WELLE training within first three months of becoming a Behavioral Health Technician (location specific)</li><li>
Maintain active WELLE certification</li></ul>
 </div></div><div><div><div><div><h4 class="jobSectionHeader"><b>Additional Details</b></h4>
<div><p>
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Overview</b></h4>
<div><p>
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services &ndash; from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford&rsquo;s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation&rsquo;s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Benefits</b></h4><div><p><br>
</p><p>The health and overall well-being of our team members is our priority. That&rsquo;s why we offer support in the various components of our team&rsquo;s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
</p></div></div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Equal Employment Opportunity/Affirmative Action Employer</b></h4>
<div><p>
 Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is</p>
<p>
 committed to the hiring, advancement and fair treatment of all individuals without regard to</p>
<p>
 race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,</p>
<p>
 weight, marital status, family status, gender identity, sexual orientation, and genetic information,</p>
<p>
 or any other protected status in accordance with applicable federal and state laws.</p></div></div></div></div></div></div>

Behavioral Health Technician - Full Time - Nights - Jackson

<div><div><p><b>GENERAL SUMMARY:</b></p><p>
Location: Detroit</p><p>
Schedule: Full Time 40 hours - Rotating Shifts</p><p>
The Supervisor &ndash; Pharmacy Automation Systems, Centralized Compliance Packaging reports to the Manager or Director of Centralized Compliance Packaging with oversight of technician operations and pharmacy automation systems. This role is responsible for technician training, scheduling, performance management, and optimization of automation‑related hardware and software workflows. The Supervisor ensures technicians are cross‑trained, meet defined KPIs, and rotate effectively across all production and automation stations. This position promotes operational efficiency, system reliability, and continuous workflow improvement within centralized compliance packaging operations.</p><div><b>
PRINCPLE DUTIES &amp; RESPONSBILITIES:</b></div><ul><li><div>
Provide direct supervision, training, and support to pharmacy technician specialists and technicians, ensuring competency across all automation, production, and support stations</div></li><li><div>
Maintain and manage technician schedules and rotation plans to support coverage, cross‑training, redundancy, and compliance with operational needs</div></li><li><div>
Monitor technician performance metrics and KPIs, provide feedback and coaching, and support corrective action or development plans as needed</div></li><li><div>
Serve as a primary resource for compliance packaging automation hardware and software issues, troubleshooting workflows and communicating system needs and performance concerns</div></li><li><div>
Lead daily technician huddles and operational check‑ins to promote safety, productivity, standardized workflows, and performance metric awareness</div></li><li><div>
Coordinate with automation vendors and internal stakeholders to support system functionality, efficiency, maintenance, and continuous improvement</div></li></ul><div><i>
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above.</i></div>
<div><p><b>EDUCATION/EXPERIENCE REQUIRED:</b></p><ul><li>
Bachelor's Degree in Materials Management, Health Administration, Accounting, or related field, or the equivalent in work experience, with minimum of three (3) years of experience involving medication procurement, pharmacy sourcing and medication inventory management in a health care setting required.</li><li>
Pharmacy technician experience for at least five (5) years required.</li><li>
At least five (5) years of experience with various pharmacy dispensing systems, inventory management, and other automation supporting pharmacy operations required, with particular preference to experience using BD Pyxis, ARxIUM Carousels, and RxWorks.</li><li>
Strong computer skills and working knowledge of Microsoft Office products required. Knowledge and/or understanding of 340b preferred.</li><li>
Must demonstrate leadership ability in working with and coordinating activities of others in developing improved operational services.</li><li>
Exemplary oral and written communication skills.</li><li>
Ability to lead work groups effectively.</li><li>
Must demonstrate knowledge of managed care and progressive pharmacy practice. Time management, team building, analytical, and problem-solving skills.</li><li>
Must have a previous work history of reliability, dependability, and a willingness to assume additional responsibility.</li><li>
A demonstrated knowledge of Henry Ford Health business practices and a competency in a specialized area of procurement.</li><li>
Must possess the personality and ability to work with a wide variety of people under sometimes stressful situations.</li><li><p>
Must be motivated to provide high quality patient care.</p></li></ul><p></p><p><b><br>
CERTIFICATIONS/LICENSURES REQUIRED:</b></p><ul><li>
Current State of Michigan pharmacy technician licensure required.</li></ul>
 </div></div><div><div><div><div><h4 class="jobSectionHeader"><b>Additional Details</b></h4>
<div><p>
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Overview</b></h4>
<div><p>
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services &ndash; from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford&rsquo;s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation&rsquo;s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Benefits</b></h4><div><p><br>
</p><p>The health and overall well-being of our team members is our priority. That&rsquo;s why we offer support in the various components of our team&rsquo;s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
</p></div></div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Equal Employment Opportunity/Affirmative Action Employer</b></h4>
<div><p>
 Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is</p>
<p>
 committed to the hiring, advancement and fair treatment of all individuals without regard to</p>
<p>
 race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,</p>
<p>
 weight, marital status, family status, gender identity, sexual orientation, and genetic information,</p>
<p>
 or any other protected status in accordance with applicable federal and state laws.</p></div></div></div></div></div></div>

Pharmacy Automation System Supervisor (Technician) - Centralized Compliance Packaging - Full Time Rotating - Detroit

<div><div><p>Using established coding principles and procedures, reviews, analyzes and codes diagnostic and/or procedural information from the patient&iquest;s medical record for reimbursement/billing purposes. Accurately abstracts information from the medical record for compilation of a patient database, which supports medical research projects, patient care evaluation and administrative decision making related to patient care. The coding function is considered a primary source for data and information used in health care today, and promotes provider/patient continuity, accurate database information, and the ability to optimize reimbursement. The coding function also ensures compliance with established coding guidelines, third party reimbursement policies, regulations and accreditation guidelines.</p>
<div><p>EDUCATION/EXPERIENCE REQUIRED:</p><ul><li>
High School Diploma or G.E.D. equivalent required. Some college or additional coursework in Accounting, Business, Healthcare Administration or Medical Record Sciences preferred.</li><li>
Must have a thorough knowledge of anatomy, physiology, pathophysiology, disease processes, medical terminology, pharmacology, and coding systems.</li><li>
Six (6) months prior coding experience preferred, but not required.</li></ul><p></p><p><br>
CERTIFICATIONS/LICENSURES REQUIRED:</p><ul><li>
Certification as a Registered Health Information Technician (RHIT), RHIT Certification eligibility, or CPC, CPC-A, CCS, CCP or CCA certification required.</li></ul>
 </div></div><div><div><div><div><h4 class="jobSectionHeader"><b>Additional Details</b></h4>
<div><p>
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Overview</b></h4>
<div><p>
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services &ndash; from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford&rsquo;s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation&rsquo;s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Benefits</b></h4><div><p><br>
</p><p>The health and overall well-being of our team members is our priority. That&rsquo;s why we offer support in the various components of our team&rsquo;s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
</p></div></div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Equal Employment Opportunity/Affirmative Action Employer</b></h4>
<div><p>
 Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is</p>
<p>
 committed to the hiring, advancement and fair treatment of all individuals without regard to</p>
<p>
 race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,</p>
<p>
 weight, marital status, family status, gender identity, sexual orientation, and genetic information,</p>
<p>
 or any other protected status in accordance with applicable federal and state laws.</p></div></div></div></div></div></div>

Outpatient Professional Coder/Full Time/Remote

<div>
 Using established coding principles and procedures, reviews, analyzes and codes diagnostic and/or procedural information from the patient&iquest;s medical record for reimbursement/billing purposes. Accurately abstracts information from the medical record for compilation of a patient database, which supports medical research projects, patient care evaluation and administrative decision making related to patient care. The coding function is considered a primary source for data and information used in health care today, and promotes provider/patient continuity, accurate database information, and the ability to optimize reimbursement. The coding function also ensures compliance with established coding guidelines, third party reimbursement policies, regulations and accreditation guidelines.
 <br/>
 <br/>
 <strong>
  Education/Experience Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma or G.E.D. equivalent required. Some college or additional coursework in Accounting, Business, Healthcare Administration or Medical Record Sciences preferred.
  </li>
  <li>
   Must have a thorough knowledge of anatomy, physiology, pathophysiology, disease processes, medical terminology, pharmacology, and coding systems.
  </li>
  <li>
   Six (6) months prior coding experience preferred, but not required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Certifications/Licensures Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Certification as a Registered Health Information Technician (RHIT), RHIT Certification eligibility, or CPC, CPC-A, CCS, CCP or CCA certification required.
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 <ul>
  <li>
   Organization: Corporate Services
  </li>
  <li>
   Department: Procedural Coding
  </li>
  <li>
   Shift: Day Job
  </li>
  <li>
   Union Code: Not Applicable
  </li>
 </ul>
</div>


<div><div><p>Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Responsibilities: Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.| Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.| Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.| Provides general office and clerical support to assigned area.</p><p>
2184 S Ballenger Hwy<br>
Flint MI 48503</p>
<div><p>Education: - High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.</p>
 </div></div><div><div><div><div><h4 class="jobSectionHeader"><b>Additional Details</b></h4>
<div><p>
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Overview</b></h4>
<div><p>
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services &ndash; from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford&rsquo;s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation&rsquo;s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Benefits</b></h4><div><p><br>
</p><p>The health and overall well-being of our team members is our priority. That&rsquo;s why we offer support in the various components of our team&rsquo;s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
</p></div></div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Equal Employment Opportunity/Affirmative Action Employer</b></h4>
<div><p>
 Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is</p>
<p>
 committed to the hiring, advancement and fair treatment of all individuals without regard to</p>
<p>
 race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,</p>
<p>
 weight, marital status, family status, gender identity, sexual orientation, and genetic information,</p>
<p>
 or any other protected status in accordance with applicable federal and state laws.</p></div></div></div></div></div></div>

Office Operations Assistant - Family Medicine - Flint

<div><div><p><i>Mosaic Clinically Integrated Network (CIN) is part of Henry Ford Health. To learn more, visit their website at </i><i>https://www.henryford.com/mosaic-cin-home/mosaic-cin</i></p><p><i>
This is a hybrid position, requiring in person work 1 day a week in Jackson, MI on a regular basis, in addition to team meetings and trainings.</i></p><p><b>
GENERAL SUMMARY:</b><br>
Under general supervision, performs provider enrollment and compliance functions within a Clinically Integrated Network (Network). Key duties include data management, ensuring providers meet standards and regulations, processing Network credentialing applications, maintaining relationships between payors, clinics, and providers, and verifying compliance with contractual obligations. The role performs further credentialing functions including resolving claims issues, assisting with onboarding new practices, and conducting audits to ensure compliance. Responsible for creating communication materials, maintaining up-to-date payor information, and providing patient support for Medicaid redetermination and enrollment.</p><p><b>
PRINCIPLE DUTIES AND RESPONSIBILITIES:</b></p><ul><li>
Ensures providers are enrolled in the Network according to current standards and regulations and maintains stringent compliance with payors.</li><li>
Facilitates preparation for the Network Credentialing Committee, reviewing files for accuracy and completion. Works with the Committee Chair to perform the administrative review process and attain approval sign-off.</li><li>
Responsible for meeting any contractual obligations outlined within all delegated credentialing agreements held by the Network.</li><li>
Serves as the point of contact for Network practices to address claims issues with Network payors by troubleshooting on behalf of the practice and working with the payor to resolve.</li><li>
Provides enrollment assistance/support to Network provider members for non-delegated health plans as needed.</li><li>
Supports new practice onboarding by providing support pertaining to credentialing, execution of participation agreements, health plan enrollment, fee schedules, and ensure smooth transition of support to Network practice transformation team.</li><li>
Performs data entry, collection, and analysis to complete tasks supporting provider primary source verifications and enrollment processes.</li><li>
Responsible for completing various audit activities to ensure contractual compliance and satisfying NCQA standards. Audit activities include annual audits which are initiated by delegated payors, regular auditing of primary source verifications (PSV), and conducting annual audits of sub-delegate groups to the Network, such as the Henry Ford Health Central Verification Office.</li><li>
Ensures Network practice compliance and contractual obligations through comprehensive and manual validation of information (i.e., confirmation of practice hours). Performs tasks to support accurate records and roster management including:<ul><li>
Network provider membership profiles within Network&rsquo;s data management tool.</li><li>
Updates external provider alignment tools used to align physicians to a particular group for purposes of their quality rewards program.</li><li>
Supports Network patient alignment including but not limited to member transfer submissions and resolution tracking.</li><li>
Responsible for accurate and prompt submission of the Network provider roster to each payor using payor-specific formatting. Additional ad-hoc requests require creation of provider rosters, using variety of data platforms, for multiple use-cases.</li><li>
Maintains the Network provider roster for the Accountable Care Organization (ACO) contract including all provider additions, terminations, or changes to the ACO contract.</li><li>
Maintains current payor information, including fee schedules and policies, within the Network's SharePoint website.</li><li>
Through ongoing partnerships and collaboration with non-delegated health plans, ensures all appropriate providers are accurately aligned to Network.</li></ul></li><li>
Performs outreach to patients due for Medicaid redetermination, provides education to patients on process, answers questions, assists with online forms, and provides enrollment support.</li><li>
Follows the procedures defined by Network&rsquo;s patient compliant policy including reviewing patient concerns with Network administrative leadership and Network medical directors.</li><li>
Supports the Network communications and education through creating a monthly payor newsletter capturing updates from Network contracted health plans including coding, billing, prior authorizations, upcoming webinars, operations, and provides CPT coding and billing education to Network members.</li><li>
Performs ongoing evaluation, maintenance, and execution of the Network participation agreements. Maintains all policies and procedures related to Network provider affairs and delegated credentialing.</li><li>
Maintenance of the Network Behavioral Health Provider Directory.</li><li>
Attend the Network Credentialing Committee as requested by leadership.</li><li>
Payor outreach as needed on behalf of providers.</li></ul>
<div><p><b>EDUCATION/EXPERIENCE REQUIRED:</b></p><ul><li>
High school diploma. Associate degree preferred.</li><li>
Two (2) years of provider enrollment, provider billing, or credentialing experience.</li><li>
Demonstrated knowledge of all aspects of the insurance provider enrollment process.</li><li>
Ability to work independently, in a demanding environment, managing deadlines and competing priorities without compromising quality or accuracy.</li><li>
Meticulous, highly organized with strong business acumen, quantitative and analytical skills.</li><li>
Excellent verbal and written communication skills.</li><li>
Comfortable and competent interpreting information and making decisions.</li><li>
Demonstrated ability to interact professionally with all levels of business and clinical organizations.</li><li>
Proficient in Microsoft suite of tools including Outlook, Word, and Excel.</li><li>
Proficiency in relevant applications including EPIC, Morrisey, and/or MDStaff preferred.</li></ul><p><b><br>
CERTIFICATIONS/LICENSURES:</b></p><ul><li>
Certified Professional Coder (CPC) preferred.</li></ul>
 </div></div><div><div><div><div><h4 class="jobSectionHeader"><b>Additional Details</b></h4>
<div><p>
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Overview</b></h4>
<div><p>
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services &ndash; from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford&rsquo;s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation&rsquo;s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Benefits</b></h4><div><p><br>
</p><p>The health and overall well-being of our team members is our priority. That&rsquo;s why we offer support in the various components of our team&rsquo;s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
</p></div></div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Equal Employment Opportunity/Affirmative Action Employer</b></h4>
<div><p>
 Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is</p>
<p>
 committed to the hiring, advancement and fair treatment of all individuals without regard to</p>
<p>
 race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,</p>
<p>
 weight, marital status, family status, gender identity, sexual orientation, and genetic information,</p>
<p>
 or any other protected status in accordance with applicable federal and state laws.</p></div></div></div></div></div></div>

Network Payor Relations & Compliance Specialist (Hybrid - Jackson) - Mosaic CIN

Join Henry Ford Health and explore 30   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Henry Ford Health

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