Qureos Mentor

Highgate

Highgate is an industry-leading hotel management, investment, technology, and development firm with a diverse portfolio of hotels across North America, Europe, the Caribbean, and Latin America. With over 30 years of experience, Highgate specializes in operational optimization, development projects, and innovative investment strategies, managing over 79,000 hotel rooms and generating significant revenue. The company is also committed to sustainability and philanthropy, aiming to make a positive impact in the hospitality sector and the broader community.

<div>Compensation Type: Yearly Highgate Hotels:
<div>
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.</div><div></div><div><br>
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.</div><div></div><div><br>
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com</div>
Location:
<div></div>
Overview:
<div>
The Human Resources Manager is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workmen&rsquo;s compensation duties.</div><div><br>
</div>
Responsibilities:<br>
<div></div><ul><li>
Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.</li><li>
Compile review list and distribute to departments.</li><li>
Compile Turnover Report, copy and distribute.</li><li>
Enter payroll information on computer (wage information, changes).</li><li>
Conduct prescreening interviews.</li><li>
Respond to unemployment claims, maintain unemployment logbook.</li><li>
Maintain new hire, termination, transfer and promotion logbook.</li><li>
Audit hours worked in payroll reports for eligibility of benefits.</li><li>
Compile wage surveys.</li><li>
Monitor and maintain Leave of Absence log.</li><li>
Monitor Workman&rsquo;s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.</li><li>
Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).</li><li>
Maintain complimentary room night log, process employee requests.</li><li>
Prepare and place recruitment advertising.</li><li>
Process paperwork for terminating employees.</li><li>
Maintain advertising logbook.</li><li>
Become certified trainer in all Human Resources training modules.</li><li>
Ensure compliance with all HR and related Loss Prevention SOP&rsquo;s.</li><li>
Participate in Highgate Hotel Enrichment Committee.</li><li>
Schedule Highgate Hotel Orientation.</li><li>
Assist in Highgate Hotel Orientation &ndash; explain benefits, conduct tour of property.</li><li>
Write articles and take pictures for property newsletter.</li><li>
Assist with special projects; plan employee events (meetings, picnics, parties).</li><li>
Coordinate Travel Reduction Program, write Travel Reduction Plan, conduct yearly transportation survey.</li><li>
Maintain First Aid log.</li></ul>
Qualifications:<br>
<div></div><ul><li>
At least 5 years of progressive Human Resources experience in a hotel or a related industry required.</li><li>
Previous supervisory responsibility preferred.</li><li>
College course work in related field helpful</li><li>
High school diploma or equivalent required.</li><li>
Long hours sometimes required.</li><li>
Sedentary work &ndash; Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</li><li>
Maintain a warm and friendly demeanor at all times.</li><li>
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.</li><li>
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.</li><li>
Must be able to multitask and prioritize departmental functions to meet deadlines.</li><li>
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.</li><li>
Attend all hotel required meetings and trainings.</li><li>
Participate in M.O.D. coverage as required.</li><li>
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.</li><li>
Maintain high standards of personal appearance and grooming, which include wearing nametags.</li><li>
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.</li><li>
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.</li><li>
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.</li><li>
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.</li><li>
Must be able to maintain confidentiality of information.</li><li>
Perform other duties as requested by management.</li></ul><div></div><div><br>
Applications will be accepted between 4/11/2026 through 4/24/2026.</div><div></div><div><b><br>
Benefits</b></div><ul><li>
In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates. All associates accrue paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act. Paid time off plans may also be available to associates who qualify. The Retirement 401(k) Program is open to both full-time and part-time associates who qualify.</li></ul></div>

Complex Human Resources Manager

<div>Compensation Type: Yearly Highgate Hotels:
<div>
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate&rsquo;s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry&rsquo;s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.</div>
Location:
<div></div>
Overview:
<div>
The Assistant Director of Human Resources is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, and the understanding and enforcement of company policies.
</div>Responsibilities:
<ul><li>Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.</li><li>
Compile review list and distribute to departments.</li><li>
Compile Turnover Report, copy and distribute.</li><li>
Enter payroll information on computer (wage information, changes).</li><li>
Conduct prescreening interviews.</li><li>
Respond to unemployment claims, maintain unemployment logbook.</li><li>
Maintain new hire, termination, transfer and promotion logbook.</li><li>
Audit hours worked in payroll reports for eligibility of benefits.</li><li>
Compile wage surveys.</li><li>
Monitor and maintain Leave of Absence log.</li><li>
Monitor Workman&rsquo;s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.</li><li>
Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).</li><li>
Maintain complimentary room night log, process employee requests.</li><li>
Prepare and place recruitment advertising.</li><li>
Process paperwork for terminating employees.</li><li>
Schedule Orientation.</li><li>
Assist in Orientation &ndash; explain benefits, conduct tour of property.</li><li>
Write articles and take pictures for property newsletter.</li><li>
Assist with special projects; plan employee events (meetings, picnics, parties).</li><li>
Maintain First Aid log.</li></ul>
Qualifications:
<ul><li>At least 3 years of progressive Human Resources Management experience in a hotel or a related industry;</li><li>
Recruitment experience in the hospitality field required.</li><li>
Experience in union environment preffered.</li><li>
Previous supervisory responsibility preffered</li><li>
College course work in related field helpful, 4- year college degree</li><li>
Familiarity with and knowledge of employment laws are helpful.</li><li>
Long hours sometimes required.</li><li>
Sedentary work &ndash; Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</li><li>
 Maintain a warm and friendly demeanor at all times.</li><li>
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.</li><li>
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.</li><li>
Must be able to multitask and prioritize departmental functions to meet deadlines.</li><li>
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.</li><li>
Attend all hotel required meetings and trainings.</li><li>
Participate in M.O.D. coverage as required.</li><li>
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.</li><li>
Maintain high standards of personal appearance and grooming, which include wearing nametags.</li><li>
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.</li><li>
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.</li><li>
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.</li><li>
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.</li><li>
Must be able to maintain confidentiality of information.</li><li>
Perform other duties as requested by management.</li></ul><div>
Applications will be accepted between 4/11/2026 through 4/24/2026.</div><div></div><div><b><br>
Benefits</b></div><ul><li>
In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates. All associates accrue paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act. Paid time off plans may also be available to associates who qualify. The Retirement 401(k) Program is open to both full-time and part-time associates who qualify.</li></ul></div>

Complex Asst. Director of HR

<div>Compensation Type: Hourly Highgate Hotels:
<div>
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate&rsquo;s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry&rsquo;s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.</div>
Location:<div></div><div><br>
Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you&rsquo;ll stay at one, play at two &mdash; with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you&rsquo;re looking for family fun, a romantic retreat, a group getaway, or anything in between, it&rsquo;s all here at TradeWinds Island Resorts. https://www.tradewindsresort.com/careers</div><br>
Overview:
<div>
Follow your passion all the way to paradise at TradeWinds Island Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach.</div><div></div><p><br>
TradeWinds Island Resorts is seeking a Catering and Conference Services Administrative Assistant. This individual is responsible for providing administrative support to the Director of Convention Services, Catering Sales Managers, and Conference Services Managers, and supports Group Sales Department for blocking all function space, and in-house meeting requests.
</p>Responsibilities:
<ul><li>Act as liaison between Convention Services Managers, Catering Sales Managers, and clients in Manager's absence</li><li>
Assist in the preparation of daily, weekly, and monthly reports</li><li>
Block function space for Group Sales Managers and in-house requests
</li><li>Assist with Sales Office Manager duties in their absence
</li><li>Create and merge contracts and paperwork to prepare booking for the turnover process</li><li>
Assist in the preparation and distribution of banquet event orders, estimated invoices, resumes, and other event-related documentation and track completion status</li><li>
Responsible for group billing, deposits, final payments</li><li>
Create Diagrams in Social Tables and/or Meetings Matrix for Sales, Catering, and Convention Services Managers</li><li>
Maintain filing system</li><li>
Prepare managers expense reports</li><li>
Lead catcher, qualify leads and initial inquiries. Send resort brochures, menus, documentation, and preliminary proposals</li><li>
Load Managers RFPs and inquires in operating system
</li><li>Assist Catering Sales Managers with proposals as requested (Word, Wedding Wire, Proposal Path, CVENT, and other lead engines)
</li><li>Use Software applications such as: MS Word, Power Point, Excel, Opera Property Management System, Delphi.fdc, Teams, Outlook SharePoint.</li><li>
Maintain a functional knowledge of the Agilysys sales and catering software system to provide assistance in the maintaining accounts, including: traces; creating and updating bookings; updating events in the function diary; and preparing banquet event orders</li><li>
Answer incoming telephone calls, complete lead forms, and assist guests with questions, changes and special requests. Communicate requests to appropriate departments</li><li>
Assist with coordinating logistics information for Tradeshows, Site Inspections and Pre-planning meetings to include transportation, amenities, banquet event orders, schedule of events, etc.</li><li>
Support managers in monitoring monthly production goals and performance metrics, compiling data and generating reports for review</li><li>
Organize, maintain and monitor office correspondence and general organization of the Conference Services and Catering departments</li><li>
Maintain office equipment, order office supplies and general office responsibilities necessary to operate a professional, clean and well maintained office environment</li><li>
Complete special projects and reports as assigned by Director of Convention Services, Convention Service Managers and Catering Sales Managers</li><li>
Exercise decision making skills to direct requests both internal and external</li><li>
Stay up-to-date on upcoming groups and events</li><li>
Conduct market research and competitor analysis</li><li>
Perform any other job related duties as assigned</li></ul>
Qualifications:
<ul><li>Previous experience in a hotel or resort, banquet, sales, or conference services preferred</li><li>
High School Diploma, Bachelor's Degree preferred</li><li>
Ability to effectively communicate with internal and external customers, with high levels of patience, tact and diplomacy</li><li>
Ability to work effectively both independently and as part of a team, with a positive attitude and willingness to learn</li><li>
Knowledge of catering and convention services terminology, processes, and best practices is a plus</li><li>
Strong attention to detail and accuracy in all tasks
</li><li>Ability to follow written and verbal instructions</li><li>
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, and clients</li><li>
Excellent reading, writing &amp; oral proficiency in the English language</li><li>
Strong organizational skills, with the ability to prioritize tasks, manage multiple deadlines, and maintain attention to detail</li><li>
Ability to multitask and prioritize tasks in a fast paced environment</li><li>
Must have working knowledge of Excel, Word, Outlook, Power Point</li><li>
Strong guest service orientation</li><li>
High standard of appearance</li><li>
Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation</li><li>
Occasional lifting and carrying of equipment or materials weighing up to 25 pounds may be required</li></ul></div>

Catering and Conference Services Administrative Assistant

<div>Viceroy Hotels:
<div>
Viceroy Hotels &amp; Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy&rsquo;s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal&rsquo;s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.</div>
Location:
<div></div><div>
Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city&rsquo;s liveliest and artful locations.
</div>Overview:
<div>
The Assistant Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.</div>
Responsibilities:
<ul><li><div>Assist Director of Finance in timely preparation of monthly financial statements for the property</div></li><li><div>
Prepare, monitor, and accurately record hotel revenues daily by preparation of the Income Journal. Identify all variances to budget and last year.</div></li><li><div>
Monitoring and control of hotel operations, cash flow and operating forecasts for the property</div></li><li><div>
Under guidance of Director of Finance maintain timely interaction with Department Heads to assure that property operations are on track and under control at all times</div></li><li><div>
Preparation of monthly bank reconciliations and general ledger account reconciliations for the property</div></li><li><div>
Supervision of accounting department staff</div></li><li><div>
Compliance with Highgate Accounting Policies and Procedures and internal controls for our finance and accounting operations
</div></li><li><div>Effectively manage and communicate related issues related to management of receivables, payables, daily cash balances, and timely deposits of all funds.</div></li><li><div>
Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotel&rsquo;s established guidelines. Investigate and critique variances to budget or to prior year and offer practical improvement methodologies to management.</div></li><li><div>
Analyze financial data and operations in order to assist Director of Finance and advise Department Heads in maintaining the hotels&rsquo; financial objectives.</div></li><li><div>
With supervision of Director of Finance hire, train, supervise and develop staff, including coaching, counseling and discipline.</div></li><li><div>
Preparation of any special reports, statements, etc., as requested.</div></li><li><div>
Other special projects and responsibilities as assigned.</div></li></ul>
Qualifications:
<ul><li><div>Bachelors Degree, preferably in Accounting.</div></li><li><div>
Strong PC skills including Excel, Word and financial accounting systems.</div></li><li><div>
Strong organizational, analytical, verbal and written communication skills.</div></li><li><div>
Long hours and sometimes required.</div></li><li><div>
Hospitality related financial management and accounting experience desirable.</div></li></ul></div><p></p>

Asst. Director of Finance

<div>InnVentures Overview:
<div>
Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation&rsquo;s largest REIT&rsquo;s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.</div>
Location:
<div></div><div>
Courtyard San Diego Rancho Bernardo, CA</div>
Overview:
<div>
Apply your passion for mixology and your attentive personality to create memorable guest experiences! As a Bartender, your role is to ensure our guests enjoy a quality food and beverage experience that will allow them to lift their glass and cheers to a successful stay. Your ability to operate in a fast paced environment while engaging in meaningful conversation with our guests will support our mission of building guest loyalty.</div><div></div><div><br>
We offer eligible employees a number of benefits to enhance their health and well-being:</div><ul><li>
Group insurance, including medical, dental, vision and company-paid life insurance</li><li>
Paid time off</li><li>
Company-matched 401(k) plan</li><li>
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account</li><li>
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!</li><li>
Get paid daily</li></ul>
Responsibilities:
<ul><li>Serve guests in the bar, restaurant and room service attentively and efficiently.</li><li>
Mix ingredients to prepare cocktails and other drinks. Serve wine, beer and non-alcoholic beverages. Serve food prepared in the restaurant as needed.</li><li>
Offer both flexibility and creativity to meet guest requests.</li><li>
Complete guest orders and accurately collect payments.</li><li>
Clean and wash bar ware, utensils and bar area. Restock and prep bar items as needed.</li><li>
Assist with quality, cleanliness and organization of the bar, restaurant and kitchen.</li><li>
Assist with inventory, ordering and receiving of all food and beverage items.</li><li>
Support the goals of the hotel through teamwork and collaboration with all departments.</li></ul>
Qualifications:
<div>Previous food and beverage and/or serving experience is required. Some locations may require bartending experience specifically. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand and move around for an entire shift and you also must be able to lift at least 25 pounds. You must be able to obtain a Food Handler&rsquo;s Permit and Alcohol Server&rsquo;s Permit. Applicants must be available to work evenings, weekends and holidays.</div></div>

Bartender