Qureos Mentor

Highgate

<div>Compensation Type: Hourly Highgate Hotels:
<div>
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate&rsquo;s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry&rsquo;s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.</div>
Location:<div></div><div><br>
La Quinta San Antonio - Riverwalk</div><div>
303 Blum</div><div>
San Antonio, TX 78205</div>
Overview:
<div>
 The Engineer is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.</div>
Responsibilities:
<ul><li>Make repairs to hotel air conditioning system: change filters, clean coils, replace motors.</li><li>
Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.).</li><li>
Take required readings on equipment.</li><li>
Test cooling tower and record readings.</li><li>
Replace and program televisions as needed.</li><li>
Replace light switches, receptacles, light bulbs and fixtures.</li><li>
Perform furniture repair.</li><li>
Replace and repair pumps.</li><li>
Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc).</li><li>
Understand and be able to read blueprints and wiring diagrams.</li><li>
Trace and repair all types of water lines.</li><li>
Troubleshoot and repair kitchen equipment.</li><li>
Maintain repair and preventive maintenance records.</li><li>
Perform and maintain work to local, state and Federal codes.</li><li>
Test, clean and repair swimming pools and spas.</li><li>
Paint designated areas.</li><li>
Repair and finish sheet rock.</li><li>
Repair all types of wall coverings.</li><li>
Repair and program hotel electronic lock system.</li></ul>
Qualifications:
<ul><li>High School diploma or equivalent and/or experience in a hotel or a related field required.</li><li>
At least one year of progressive experience in a hotel or related field preferred.</li><li>
Trade school and/or College course work in related field helpful.</li><li>
Flexible and long hours sometimes required.</li><li>
Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly courteouse and service oriented manner.</li><li>
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.</li><li>
Must be able to multitask and prioritize departmental functions to meet deadlines.</li><li>
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.</li><li>
Attend all hotel required meetings and trainings.</li><li>
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.</li><li>
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.</li><li>
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.</li><li>
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.</li><li>
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.</li><li>
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.</li><li>
Must be able to cross-train in other hotel related areas.</li><li>
Must be able to maintain confidentiality of information.</li><li>
Must be able to show initiative, including anticipating guest or operational needs.</li><li>
Perform other duties as requested by management.</li></ul></div><p></p>

Hotel Engineer

<div>Compensation Type: Yearly Highgate Hotels:
<div>
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate&rsquo;s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry&rsquo;s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.</div>
Location:
<div></div>
Overview:
<div>
The Assistant Director of Human Resources is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, and the understanding and enforcement of company policies.
</div>Responsibilities:
<ul><li>Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.</li><li>
Compile review list and distribute to departments.</li><li>
Compile Turnover Report, copy and distribute.</li><li>
Enter payroll information on computer (wage information, changes).</li><li>
Conduct prescreening interviews.</li><li>
Respond to unemployment claims, maintain unemployment logbook.</li><li>
Maintain new hire, termination, transfer and promotion logbook.</li><li>
Audit hours worked in payroll reports for eligibility of benefits.</li><li>
Compile wage surveys.</li><li>
Monitor and maintain Leave of Absence log.</li><li>
Monitor Workman&rsquo;s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.</li><li>
Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).</li><li>
Maintain complimentary room night log, process employee requests.</li><li>
Prepare and place recruitment advertising.</li><li>
Process paperwork for terminating employees.</li><li>
Schedule Orientation.</li><li>
Assist in Orientation &ndash; explain benefits, conduct tour of property.</li><li>
Write articles and take pictures for property newsletter.</li><li>
Assist with special projects; plan employee events (meetings, picnics, parties).</li><li>
Maintain First Aid log.</li></ul>
Qualifications:
<ul><li>At least 3 years of progressive Human Resources Management experience in a hotel or a related industry;</li><li>
Recruitment experience in the hospitality field required.</li><li>
Experience in union environment preffered.</li><li>
Previous supervisory responsibility preffered</li><li>
College course work in related field helpful, 4- year college degree</li><li>
Familiarity with and knowledge of employment laws are helpful.</li><li>
Long hours sometimes required.</li><li>
Sedentary work &ndash; Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</li><li>
 Maintain a warm and friendly demeanor at all times.</li><li>
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.</li><li>
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.</li><li>
Must be able to multitask and prioritize departmental functions to meet deadlines.</li><li>
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.</li><li>
Attend all hotel required meetings and trainings.</li><li>
Participate in M.O.D. coverage as required.</li><li>
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.</li><li>
Maintain high standards of personal appearance and grooming, which include wearing nametags.</li><li>
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.</li><li>
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.</li><li>
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.</li><li>
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.</li><li>
Must be able to maintain confidentiality of information.</li><li>
Perform other duties as requested by management.</li></ul><div>
Applications will be accepted between 4/11/2026 through 4/24/2026.</div><div></div><div><b><br>
Benefits</b></div><ul><li>
In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates. All associates accrue paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act. Paid time off plans may also be available to associates who qualify. The Retirement 401(k) Program is open to both full-time and part-time associates who qualify.</li></ul></div>

Complex Asst. Director of HR

<div>Compensation Type: Hourly Highgate Hotels:
<div>
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.</div><div></div><div><br>
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.</div><div></div><div><br>
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com</div>
Location:
<div></div>
Overview:
<div>
Greet and escort guests to restaurant tables in accordance with established guest service standards.</div>
Responsibilities:
<ul><li>Greet and warmly welcome guests at the door.</li><li>
Escort guests to the dining room, and introduce them to their server.</li><li>
Answer the telephone, book reservations, and move tables together to accommodate large parties.</li><li>
Monitor the open dining sections of the restaurant for empty and cleaned tables.</li><li>
Estimate wait times for guests, and monitor the guest waiting list.</li><li>
Ensure all guest needs are met to the required standard.</li><li>
Correctly account for all payments taken.</li><li>
Perform other reasonable job duties as requested by leader.</li></ul>
Qualifications:
<ul><li>High School diploma and/or experience in a hotel or a related field preferred.</li><li>
Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.</li><li>
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.</li><li>
Approach all encounters with guests and employees in a positive, attentive, friendly, courteous, and service-oriented manner.</li><li>
Flexible and long hours are sometimes required.</li><li>
Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</li><li>
Ability to stand during the entire shift.</li></ul></div><div></div>

Host/Hostess

<div>Viceroy Hotels:
<div>
Viceroy Hotels &amp; Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy&rsquo;s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal&rsquo;s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.</div>
Location:
<div></div><div>
Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city&rsquo;s liveliest and artful locations.
</div>Overview:
<div>
The Assistant Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.</div>
Responsibilities:
<ul><li><div>Assist Director of Finance in timely preparation of monthly financial statements for the property</div></li><li><div>
Prepare, monitor, and accurately record hotel revenues daily by preparation of the Income Journal. Identify all variances to budget and last year.</div></li><li><div>
Monitoring and control of hotel operations, cash flow and operating forecasts for the property</div></li><li><div>
Under guidance of Director of Finance maintain timely interaction with Department Heads to assure that property operations are on track and under control at all times</div></li><li><div>
Preparation of monthly bank reconciliations and general ledger account reconciliations for the property</div></li><li><div>
Supervision of accounting department staff</div></li><li><div>
Compliance with Highgate Accounting Policies and Procedures and internal controls for our finance and accounting operations
</div></li><li><div>Effectively manage and communicate related issues related to management of receivables, payables, daily cash balances, and timely deposits of all funds.</div></li><li><div>
Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotel&rsquo;s established guidelines. Investigate and critique variances to budget or to prior year and offer practical improvement methodologies to management.</div></li><li><div>
Analyze financial data and operations in order to assist Director of Finance and advise Department Heads in maintaining the hotels&rsquo; financial objectives.</div></li><li><div>
With supervision of Director of Finance hire, train, supervise and develop staff, including coaching, counseling and discipline.</div></li><li><div>
Preparation of any special reports, statements, etc., as requested.</div></li><li><div>
Other special projects and responsibilities as assigned.</div></li></ul>
Qualifications:
<ul><li><div>Bachelors Degree, preferably in Accounting.</div></li><li><div>
Strong PC skills including Excel, Word and financial accounting systems.</div></li><li><div>
Strong organizational, analytical, verbal and written communication skills.</div></li><li><div>
Long hours and sometimes required.</div></li><li><div>
Hospitality related financial management and accounting experience desirable.</div></li></ul></div><p></p>

Asst. Director of Finance

<div>Viceroy Hotels:
<div>
Viceroy Hotels &amp; Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy&rsquo;s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal&rsquo;s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.</div>
Location:
<div></div><div>
Viceroy Chicago, IL</div>
Overview:
<p>
The Host person is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.</p>
Responsibilities:
<ul><li>Greet and seat guests at appropriate tables in a timely manner.</li><li>
Be attentive of guests&rsquo; needs assist in providing a pleasant dining experience.</li><li>
Assist cashier in collection of money or credit cards from guests and servers as needed.</li><li>
Know how to prepare cashier report at the end of the shift.</li><li>
Pay out servers&rsquo; and service attendants&rsquo; tips if appropriate.</li><li>
Know how to properly take reservations for outlets.</li><li>
Ensure quality control of menus with regard to cleanliness and appearance.</li><li>
Perform opening and closing duties according to established sidework checklist.</li><li>
Have a complete knowledge of standards of service for receiving a room service order.</li><li>
Have a thorough knowledge of menus and current specials in all applicable departments.</li><li>
Assist servers and cashiers in the servicing of guests as needed.</li><li>
Know and understand the state liquor laws.</li><li>
Ensure overall guest satisfaction.</li></ul>
Qualifications:
<ul><li>High School diploma and/or experience in a hotel or a related field preferred.</li><li>
Flexible and long hours sometimes required.</li><li>
Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</li><li>
Ability to stand during entire shift.</li><li>
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.</li><li>
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.</li><li>
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.</li><li>
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.</li><li>
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.</li><li>
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.</li><li>
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.</li><li>
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.</li><li>
Must be able to show initiative, including anticipating guest or operational needs.</li><li>
Perform other duties as requested by management.</li><li>
Maintain a friendly and warm demeanor at all times.</li></ul></div><p></p>

Seasonal Host/Hostess