Qureos Mentor

Homewood Suites by Hilton

Homewood Suites by Hilton offers upscale, all-suite accommodations designed for extended stays. The hotel provides amenities such as fully equipped kitchens, complimentary breakfast, and evening social events, catering to both business and leisure travelers. With a focus on comfort and convenience, Homewood Suites aims to create a home-like atmosphere for guests during their travels.

<div>The Homewood Suites team is seeking a part-time Night Auditor to work Friday and Saturday from 10:00 AM &ndash; 6:00 PM.
This position is responsible for closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional, and timely manner.
<ul><li>Anticipates and responds to guests in a friendly and positive manner.</li><li>
Responsible for providing the highest level of service.</li><li>
Process check-ins and check-outs, verify billing, create reservations, and process special requests.</li><li>
Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.</li><li>
Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary.</li><li>
Process no-show reservations, prepare financial reports for managerial review.</li><li>
Close the financial day for the hotel.</li><li>
Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.</li><li>
Monitors room availability, follows restrictions, and all booking policies and procedures.</li><li>
Drives sales and maximizes revenue by up-selling rooms and amenities.</li><li>
Follow Musselman Hotels procedures when handling cash and processing financial transactions.</li><li>
Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.</li><li>
Must have the ability to plan, organize and prioritize work duties.</li><li>
Prepare, set up and stock the breakfast area, ensuring service is ready for guests before handing off responsiblities to the breakfast attendaant.</li><li>
Adheres to Musselman Hotels general work rules and department procedures. Attends all required department and hotel meetings.</li><li>
Maintains a clean and safe work area in compliance with Musselman Hotels, brand, local, state, and federal regulations.</li><li>
Follows all Musselman Hotels procedures for guest/associate incidents.</li></ul></div>

Night Auditor - Part-time

About usHomewood Suites by Hilton is a small business in Novi, MI. We are professional, agile, professional and our goal is to provide friendly and welcoming hospitality to all of our guests.Our work environment includes:<ul><li>Modern office setting</li><li>Growth opportunities</li><li>Company perks</li><li>Employee Discount</li></ul>The job description of a housekeeping room inspector typically includes a range of responsibilities related to ensuring cleanliness, maintenance, and overall quality standards in hospitality environments like hotels, resorts, or cruise ships. Here&rsquo;s a detailed outline of what such a position might entail:Job Title: Housekeeping Room InspectorJob Summary:As a Housekeeping Room Inspector, you will be responsible for overseeing the cleanliness and overall condition of guest rooms, public areas, and back-of-house areas within the establishment. Your role is crucial in maintaining high standards of cleanliness and presentation to ensure guest satisfaction and operational efficiency.Responsibilities:<ul><li>Inspection and Quality Control:</li><li>Conduct thorough inspections of guest rooms after they have been cleaned by housekeeping staff.</li><li>Ensure that rooms meet established cleanliness, maintenance, and operational standards.</li><li>Check for proper bed making, cleanliness of bathrooms, functioning of amenities, and overall tidiness and fix any issues in the room.</li><li>Reporting and Documentation:</li><li>Document inspection results accurately and promptly.</li><li>Report any maintenance issues, cleanliness discrepancies, or damages to appropriate departments for prompt resolution.</li><li>Maintain detailed records of room status and inspection reports.</li><li>Training and Support:</li><li>Provide training and guidance to housekeeping staff on cleanliness standards, room setup, and efficient cleaning techniques.</li><li>Offer constructive feedback and coaching to improve staff performance and adherence to standards.</li><li>Guest Interaction:</li><li>Respond to guest inquiries, requests, and complaints promptly and professionally.</li><li>Ensure that guest requests for additional services or amenities are fulfilled promptly and to satisfaction.</li><li>Team Collaboration:</li><li>Coordinate with housekeeping supervisors, front desk staff, and maintenance personnel to ensure smooth operations and guest satisfaction.</li><li>Assist in inventory management and ordering of housekeeping supplies as needed.</li><li>Safety and Compliance:</li><li>Adhere to all safety and sanitation policies and procedures.</li><li>Ensure compliance with health and safety regulations and guidelines.</li></ul>Requirements:<ul><li>Proven experience in housekeeping or a related field, with at least [X] years in a supervisory or inspector role preferred.</li><li>Excellent knowledge of cleaning and sanitation products, techniques, and standards.</li><li>Strong attention to detail and organizational skills.</li><li>Ability to work independently and as part of a team in a fast-paced environment.</li><li>Good communication skills, both verbal and written.</li><li>Flexibility to work various shifts, including weekends and holidays.</li></ul>Education:<ul><li>High school diploma or equivalent required.</li><li>Additional certification in hospitality management or housekeeping is a plus.</li></ul>Working Conditions:<ul><li>This position typically requires standing, walking, and bending for extended periods.</li><li>May involve exposure to cleaning chemicals and cleaning tasks.</li><li>Occasional lifting of heavy objects or moving of furniture may be required.</li></ul>Conclusion:A Housekeeping Room Inspector plays a vital role in ensuring that guests experience clean, comfortable, and well-maintained accommodations during their stay. Attention to detail, effective communication, and a commitment to high standards are key attributes for success in this position.This job description can vary slightly depending on the specific establishment and its operational needs, but it provides a comprehensive overview of the typical responsibilities and requirements for a housekeeping room inspector.Job Type: Full-timePay: $16.00 - $18.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Cleaning: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Novi, MI 48375 (Required)</li></ul>Ability to Relocate:<ul><li>Novi, MI 48375: Relocate before starting work (Required)</li></ul>Work Location: In person

Housekeeping Supervisor

Estamos buscando un/a anfitri&oacute;n/a de Alimentos y Bebidas amable y atento/a para unirse a nuestro equipo de hospitalidad. El candidato ideal garantizar&aacute; una experiencia acogedora para los hu&eacute;spedes mediante el mantenimiento de la limpieza, la presentaci&oacute;n de los alimentos y un excelente servicio al cliente. Este puesto ofrece la oportunidad de trabajar en un entorno din&aacute;mico de servicio de alimentos, apoyando la experiencia general del hu&eacute;sped con profesionalismo y cuidado. Se prefiere experiencia previa en manipulaci&oacute;n de alimentos, servicio en restaurantes o en la industria alimentaria. Un fuerte enfoque en la seguridad alimentaria y los est&aacute;ndares de hospitalidad es esencial para brindar un servicio excepcional durante las horas de comida.Responsabilidades&middot; Preparar y servir el desayuno de acuerdo con los est&aacute;ndares establecidos, asegurando calidad y presentaci&oacute;n.&middot; Mantener la limpieza y organizaci&oacute;n del &aacute;rea de servicio, incluidas mesas, mostradores y estaciones de buffet.&middot; Recibir a los hu&eacute;spedes cordialmente y brindar un servicio al cliente atento durante toda su experiencia gastron&oacute;mica.&middot; Reponer alimentos y bebidas de manera oportuna para garantizar la disponibilidad para todos los hu&eacute;spedes.&middot; Ayudar con tareas de preparaci&oacute;n de alimentos seg&uacute;n sea necesario, cumpliendo con las normas de seguridad alimentaria.&middot; Asegurar que se sigan en todo momento los procedimientos adecuados de manipulaci&oacute;n de alimentos para mantener los est&aacute;ndares de higiene.&middot; Montar y desmontar eficientemente las &aacute;reas de servicio antes y despu&eacute;s del horario de atenci&oacute;n.&middot; Colaborar con los miembros del equipo para brindar un servicio fluido en un entorno de ritmo r&aacute;pido.Requisitos&middot; Experiencia previa en servicio de alimentos, trabajo en restaurantes, catering o eventos es altamente deseable.&middot; Conocimiento de pr&aacute;cticas de seguridad alimentaria y t&eacute;cnicas adecuadas de manipulaci&oacute;n de alimentos.&middot; Fuertes habilidades de atenci&oacute;n al cliente con una actitud amable y profesional.&middot; Experiencia en entornos de hospitalidad es un plus.&middot; Capacidad para trabajar temprano por la ma&ntilde;ana, los mi&eacute;rcoles por la noche y adaptarse a horarios flexibles.&middot; Excelentes habilidades de comunicaci&oacute;n y trabajo en equipo.&Uacute;nase a nuestro equipo para brindar experiencias de desayuno memorables a nuestros hu&eacute;spedes mientras trabaja en un entorno de apoyo y profesional enfocado en la calidad del servicio y los est&aacute;ndares de seguridad.Tipo de puesto: Tiempo completo, Medio tiempoSueldo: $15.29 - $17.00 la horaBeneficios:<ul><li>Employee discount</li><li>Paid time off</li></ul>Lugar de trabajo: Empleo presencial

Anfitrión/Anfitriona de Alimentos y Bebidas

Join Homewood Suites by Hilton and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Homewood Suites by Hilton

About Company

Night Auditor - Part-time

Housekeeping Supervisor

Anfitrión/Anfitriona de Alimentos y Bebidas