Qureos Mentor

Howden

<div>
 
 
 ROLE PURPOSE:
 
 
 
 The Senior HR Officer will play a key role in supporting all HR operations in the Kingdom of Saudi Arabia. This role is responsible for ensuring compliance with Saudi labour laws, managing employee lifecycle processes, and supporting local and regional HR initiatives. The ideal candidate will have strong HR generalist experience within the financial services or insurance/reinsurance sector and be familiar with working in a fast-paced, client-focused environment.
 
 
 
 
 
 
 
 Key responsibilities
 
 :
 
 
 
 
 
 
 
 HR Operations &amp; Employee Lifecycle
 
 
 <ul>
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 Manage end-to-end employee lifecycle including onboarding, probation, confirmation, transfers, promotions, and resignations.
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 Prepare employment contracts, offer letters, and internal HR documentation in line with KSA labour laws.
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 Coordinate visa processing, Iqama issuance/renewal, medical insurance, and other statutory requirements.
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 Maintain accurate and up-to-date employee records in HR systems and ensure full compliance with audit requirements.
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 </ul>
 
 
 
 
 
 Employee Relations
 
 
 <ul>
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 Serve as the first point of contact for employees regarding HR queries, policy clarifications, and general HR support.
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 Support managers in handling performance issues, grievances, disciplinary processes, and conflict resolution in a fair and compliant manner.
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 Foster a positive and inclusive culture aligned with Group values.
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 </ul>
 
 
 
 
 
 Payroll &amp; Compensation
 
 
 <ul>
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 Work closely with Finance to support monthly payroll inputs including allowances, overtime, leave balances, deductions, and variable pay.
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 Ensure all employee benefits are administered accurately (medical insurance, GOSI, etc.).
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 Support annual compensation review cycles, bonus processes, and salary benchmarking exercises.
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 </ul>
 
 
 
 
 
 Talent Acquisition &amp; Onboarding
 
 
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 Manage recruitment activities including sourcing, screening, scheduling interviews, and coordinating with hiring managers.
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 Ensure a smooth onboarding experience and conduct HR induction for new joiners.
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 </ul>
 
 
 
 
 
 Performance Management &amp; Development
 
 
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 Coordinate performance review cycles and ensure timely completion by managers and employees.
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 Support training and development initiatives, compliance training, and professional qualifications relevant to reinsurance broking.
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 </ul>
 
 
 
 
 
 Compliance &amp; HR Policies
 
 
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 Ensure compliance with Saudi Labour Law, regulatory requirements (SAMA, GOSI), and internal HR policies.
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 Support audits and regulatory inspections where required.
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 Maintain and update HR policies in line with local regulations and Group standards.
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 </ul>
 
 
 
 
 
 Reporting &amp; Analytics
 
 
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 Prepare HR reports including headcount, turnover, Saudisation status, leave reports, and other KPIs.
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 Provide insights and recommendations to support workforce planning and HR decision-making.
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 </ul>
 
 
 
 
 
 
 Experience:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 Professional HR certification (CIPD, SHRM, or equivalent) preferred.
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 <li>
 4&ndash;6+ years of HR generalist experience, ideally within insurance, reinsurance, financial services, or professional services.
 </li>
 <li>
 Strong knowledge of Saudi Labour Law, GOSI, Mudad, Qiwa, and visa processes.
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 Experience working in a multi-national or matrix environment is an advantage.
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 </ul>
 
 
 
 
 
 
 Key competencies:
 
 
 
 <ul>
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 Strong interpersonal and communication skills.
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 High level of confidentiality, professionalism, and cultural awareness.
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 Excellent organisational and time-management skills.
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 Proficiency in HRIS systems and MS Office suite.
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 Ability to work independently and support regional HR projects.
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 </ul>
</div>

Senior Human Resources Officer

<div>
 
 
 Role:
 
 Certificate Center Analyst
 
 
 
 Location:
 
 Charlotte, North Carolina
 
 
 
 
 
 
 Why Join Howden US?
 
 
 
 At Howden, we&rsquo;re not just building a business- We&rsquo;re rewriting the rules of what a global insurance broker can be. And now, it&rsquo;s your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we&rsquo;ve grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030.
 
 
 
 
 
 We&rsquo;re launching our US retail platform with the same entrepreneurial spirit that&rsquo;s driven our success worldwide- and we&rsquo;re looking for trailblazers to help shape the future.
 
 
 
 
 
 
 Why Howden?
 
 
 <ul>
 <li>
 
 You&rsquo;ll Own It
 
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 With
 
 6,000 employee shareholders owning 34% of the company
 
 , our unique ownership model means you&rsquo;re not just joining a team&mdash;you&rsquo;re building a business you truly own.
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 You&rsquo;ll Be Empowered
 
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 We&rsquo;re a destination for talent where people are trusted to look after their clients and grow together. You&rsquo;ll have the freedom to lead, backed by global scale and local expertise.
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 You&rsquo;ll Be Part of Something Bigger
 
 </li>
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 Our integrated platform spans broking, reinsurance, and MGA capabilities&mdash;giving you access to everything you need to deliver for clients and build something remarkable
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 </ul>
 
 
 
 
 We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.
 
 
 
 
 
 
 What is the role?
 
 
 
 The Certificate Center Analyst is responsible for supporting the issuance of client insurance documents within the US Regional Business Service Center. This role ensures accurate and timely delivery of Certificates of Insurance (COIs) and Auto ID cards, while coordinating with carriers and account teams to meet client expectations, service standards, and compliance requirements.
 
 
 
 
 
 
 What will you be doing?
 
 
 
 
 
 
 
 Certificates of Insurance (COIs)
 
 
 <ul>
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 Review COI requests to determine requirements, delivery method, and client expectations.
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 Obtain necessary carrier endorsements to support accurate COI issuance.
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 Ensure timely delivery of COIs in line with compliance and service standards.
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 </ul>
 
 
 Auto ID Cards
 
 
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 Process Auto ID card requests based on fleet and/or vehicle-specific needs.
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 Coordinate issuance with carriers and ensure proper documentation is maintained.
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 </ul>
 
 
 Renewals
 
 
 <ul>
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 Coordinate the issuance and delivery of renewal COIs and auto ID cards to clients.
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 Track renewals to ensure deadlines are met and documentation is complete.
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 </ul>
 
 
 Compliance and Recordkeeping
 
 
 <ul>
 <li>
 Maintain accurate records of issued COIs and Auto ID cards for audit and compliance purposes.
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 Support adherence to regulatory requirements and company policies in document issuance.
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 </ul>
 
 
 Collaboration and Service
 
 
 <ul>
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 Partner with account management teams to clarify requirements and resolve issues.
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 Communicate with carriers as needed to secure endorsements and verify documentation.
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 </ul>
 
 
 
 
 
 Key Skills &amp; Competencies
 
 
 <ul>
 <li>
 
 Organizational Skills:
 
 Ability to manage multiple COI and Auto ID requests with varying deadlines.
 </li>
 <li>
 
 Attention to Detail:
 
 Essential for ensuring documents are issued accurately and align with carrier endorsements and client requirements.
 </li>
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 Communication Skills:
 
 Strong written and verbal skills for coordinating with account teams, carriers, and clients regarding issuance needs.
 </li>
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 Regulatory Knowledge and Compliance Awareness:
 
 Understanding of carrier and state requirements for certificates of insurance and auto ID cards.
 </li>
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 Computer Skills:
 
 Proficiency with Microsoft Excel and billing/insurance systems (e.g. Epic, AMS360, or similar).
 </li>
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 Problem-Solving:
 
 Ability to resolve discrepancies in requests or endorsements and escalate issues appropriately.
 </li>
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 Technical Skills:
 
 Proficiency in Microsoft Office and insurance systems (e.g., Epic, AMS360, or similar) to generate and track documentation.
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 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Insurance, or related field; or equivalent work experience.
 </li>
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 2+ years of insurance operations or document issuance experience.
 </li>
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 Familiarity with COI and Auto ID card requirements preferred.
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 Proficiency in Microsoft Office and experience with insurance systems (Epic, AMS360, or similar).
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 Demonstrated communication and customer service skills in a professional office environment.
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 </ul>
 
 
 
 
 
 What do we offer in return? A career that you define.
 
 
 
 Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society&rsquo;s greatest challenges.
 
 
 
 
 
 And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work &ndash; and vice versa. That's why we do our best to support our people in every aspect of their lives.
 
 
 
 
 
 
 Diversity and Inclusion
 
 At Howden we value diversity - there is no one Howden &lsquo;personality type&rsquo;. Instead, we&rsquo;re looking for individuals who share the same values as us:
 
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 Our successes have all come from someone brave enough to try something new
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 We support each other, in the small everyday moments and the bigger challenges
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 We are determined to make a positive difference, at work and beyond
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 </ul>
 
 
 
 
 We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect &ndash; regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
 
 
 
 
 
 
 Our sustainability promise
 
 
 
 We&rsquo;re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.
 
</div>

Certificate Center Analyst

<div>
 
 
 Role Purpose:
 
 
 
 The Compliance Officer is required to assist in the development and co-ordination of the Compliance and Risk Management Function in KSA. The scope of the role includes understanding supporting the business in meeting applicable regulatory requirements, including data protection and financial crime, and to the group-wide minimum standards set out in the HBG Principles for Business. The role includes supporting the CRO for IGM &amp; HIBL Int&rsquo;l Hubs where applicable in establishing and maintaining relationships with key stakeholders including representatives of the Group, the local Executive and management team, external advisors and regulators. The jobholder will be expected to undertake other ad-hoc duties or assignments during employment based on operational requirement.
 
 
 
 
 
 
 Key responsibilities:
 
 
 
 
 Planning and Strategy:
 
 
 <ul>
 <li>
 Responsible for Implementing and maintaining an effective but flexible Compliance and Risk Management Strategy and Annual Plan to ensure the on-going suitability of the Compliance and Risk Management Framework and Function, which keeps up to date with changes in regulatory expectations, as well as the Executive&rsquo;s strategic initiatives, growth ambitions, operational projects and innovation.
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 Produce reports that provide assurance to the Executive in respect of the compliance performance and continued risk profile of the business&rsquo; activities. Reporting should support effective decision-making, identify trends and provide practical solutions to address issues.
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 Identify upcoming changes to regulatory expectations or Group requirements and support the business in embedding proportionate policies and procedures that meet these changes.
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 </ul>
 
 
 
 
 
 Technical:
 
 
 
 a) Training and Communications
 
 <ul>
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 Support or manage the annual mandatory training programme to promote awareness of key regulatory matters, supports staff with meeting CPD targets (IDD, ACII etc.) and educates all employees on regulatory expectations. Ensure the training is delivered and take-up is recorded and monitored.
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 Working with internal sources of expertise where appropriate e.g. HR, Training, Legal department, Internal Communications to deliver training solutions and key messages on regulatory and risk management related topics.
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 </ul>
 
 
 
 
 b) Incident Management Process:
 
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 Maintaining the Breach and Risk Event Reporting Process including managing, overseeing and testing whistleblowing procedures
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 Communicating and overseeing compliance with standards for the management of suspected incidents of non-compliance to local Senior Management.
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 Support and ensuring escalation standards are followed regarding the reporting of incidents of non-compliance to the local, regional and Group governance bodies and external regulators as appropriate.
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 </ul>
 
 
 
 
 c) Key Regulatory Responsibilities:
 
 <ul>
 <li>
 Addressing technical queries and providing advice, supported by external advisors where necessary, to the business on day-to-day compliance and risk management queries.
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 Staying abreast of all applicable regulatory requirements (including data protection and financial crime requirements) working with key internal stakeholders as appropriate to ensure that procedures within the business are fit-for-purpose to ensure compliance.
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 Drive timely and accurate submission of the regulatory notifications and other documents and responses to consultation papers and thematic reviews
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 Support regulatory visits to the business and ensuring any outcomes are addressed and implemented as necessary throughout the business.
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 </ul>
 
 
 
 
 d) Key Risk Management Responsibilities
 
 <ul>
 <li>
 Support in the effort of implementing and maintaining proportionate risk management (including risk register and associated control framework) in the business.
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 </ul>
 
 
 
 
 
 Policy, Process and Procedures:
 
 
 <ul>
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 Assist in the drafting and creation of Compliance and Risk Management policies and procedures relevant to the regulatory and legal jurisdictions of the trading entity.
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 Partners with the business leadership to find effective and efficient methods of simplifying and embedding compliance in their business processes.
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 </ul>
 
 
 
 
 
 Culture and Stakeholder Management:
 
 
 <ul>
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 Partner with third parties, regulatory bodies and others as appropriate, serving as a role model for high personal and corporate ethical values and standards of integrity
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 Provide essential input in credibly challenging the management of current regulatory issues, developing and integrating strategies where appropriate
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 Keep informed of all legal and regulatory developments relevant to the Operating Entity/Group
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 Proactively work with the legal function to support the business in managing complaints and/or legal action against the group and ensure appropriate notifications are made to professional indemnity insurers.
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 Oversee routine regulatory reporting processes and ensure information is provided is timely, accurate and complete.
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 Share information that could be beneficial to the Operating Entity/Group
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 Proactively work with other support functions, particularly on areas that overlap between functions such as business continuity planning, market security, broking processes and managing client funds.
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 </ul>
 
 
 
 
 
 People Management/Personal Development:
 
 
 <ul>
 <li>
 Support in the establishment of an enabling culture where compliance supports the business in meeting its strategic goals and promotes better decision making by advising senior management on the compliance and risk management context of decisions.
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 Promote individual accountability through an ongoing performance management approach that aligns personal performance goals with the functional and wider business goals
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 Actively undertake personal development to ensure up to date knowledge and understanding of best practice
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 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum 3-5 years of experience in compliance, regulatory, legal, audit and/or risk management role, preferably in the insurance/reinsurance broking industry, or financial services sector.
 </li>
 <li>
 Have a Bachelor's degree in Business/Finance/Law/Economics or equivalent
 </li>
 <li>
 Possessing professional certification(s) or qualification(s) related to Compliance related, Risk Management, Audit or Financial Crime would be given preference.
 </li>
 </ul>
 
 
 
 
 
 Qualification:
 
 
 <ul>
 <li>
 Have a Bachelor's degree in Business/Finance/Law/Economics or equivalent
 </li>
 <li>
 An academic degree from a university at bachelor level or higher in addition to professional qualification(s) related to accounting or finance and other relevant certification(s) specific to this role.
 </li>
 </ul>
 
 
 
 
 
 What do we offer in return?
 
 
 
 A career that you define, supported by a strong commitment to technical and soft skills training.
 
 
 We offer a comprehensive package of rewards and benefits - including great medical insurance, competitive salary, and more.
 
 
 We provide a workplace where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.
 
 
 
 
 
 
 Our culture: People First
 
 
 
 Our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.
 
 
 The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.
 
 
 
 
 
 
 Diversity &amp; Inclusion
 
 
 
 At HOWDEN we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, marital status or family circumstances.
 
</div>

Compliance Officer

Join Howden and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Howden

ABOUT_COMPANY

Senior Human Resources Officer

Certificate Center Analyst

Compliance Officer