Qureos Mentor

Hy-Vee, Inc.

<div><div>Additional Considerations (if any):</div>
Professional License/Certification Required<ul><li></li></ul><div>
At Hy-Vee our people are our strength. We promise &ldquo;a helpful smile in every aisle&rdquo; and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.</div><div></div><div>
Job Description:</div><div></div><div>
Job Title: Electrical/HVAC Technician</div><div>
Department: Maintenance</div><div>
FLSA: Non-Exempt</div><div></div><div>
General Function:</div><div>
Performs HVAC operations and preventative maintenance and repair throughout the warehouse. Provide maintenance support as necessary to ensure operational objective are met. Perform basic troubleshooting and repair of industrial mechanical/HVAC and electrical systems as needed.</div><div></div><div>
Core Competencies</div><ul><li>
Partnerships</li><li>
Growth mindset</li><li>
Results oriented</li><li>
Customer focused</li><li>
Professionalism</li></ul><div></div><div>
Reporting Relations:</div><div>
Accountable and Reports to: Maintenance Manager(s)</div><div>
Positions that Report to you: None</div><div></div><div>
Primary Duties and Responsibilities:</div><ul><li>
Installs and services control wiring. Install electrical wiring.</li><li>
Service and perform repairs as necessary on HVAC unit computers, heating, electrical. And air conditioning systems.</li><li>
Operate computer systems for HVAC units. (Andover software)</li><li>
Monitor HVAC unit computers.</li><li>
Maintains repair records.</li><li>
Performs other job related duties and special projects as needed.</li><li>
Reports to work when scheduled and on time.</li></ul><div></div><div>
Knowledge, Skills, Abilities, and Worker Characteristics:</div><div>
Must have the ability to understand and follow verbal or demonstrated instructions.</div><div></div><div>
Education and Experience:</div><div>
Must have three to five years of experience or educational background. Must be 18 years of age or older to apply.</div><div></div><div>
Physical Requirements:</div><div>
Must be able to perform the physical requirements exerting 50-100 lbs. of force occasionally and/or 25-50 lbs. of force frequently and or 1-20 lbs. of force constantly.</div><div></div><div>
Working Conditions:</div><ul><li>
Must be able to climb ladders and stairs.</li><li>
Frequently required to stand; walk; push; pull; reach with hands and arms; stoop; kneel and crouch.</li><li>
Must frequently lift and/or move up to 50 lbs.</li><li>
Must be able to use hand and power tools.</li><li>
Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception. Either naturally or with the aid of eyeglasses.</li></ul><div></div><div>
Equipment Used to Perform Job:</div><div>
PLC&rsquo;s and HVAC Andover Systems and electrical training preferred. Must provide own hand tools. Frequently operates tractors, scissor lifts, and pallet jack.</div><div></div><div>
Financial Responsibility:</div><div>
None</div><div></div><div>
Contacts:</div><div>
Has contact with suppliers.</div><div></div><div>
Confidentiality:</div><div>
None</div><div></div><div>
Are you ready to smile, apply today.</div><div><i>
Employment is contingent upon the successful completion of a pre employment drug screen.</i></div></div>

Warehouse Electrician/HVAC Technician

<div><div>Additional Considerations (if any):</div>
Daytime Shifts<ul><li></li></ul><div>
At Hy-Vee our people are our strength. We promise &ldquo;a helpful smile in every aisle&rdquo; and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.</div><div></div><div>
Job Description:</div><div></div><div>
Job Title: Retail Product &amp; Pricing Specialist</div><div>
Department: Grocery</div><div>
FLSA: Non-Exempt</div><div></div><div>
General Function:</div><div>
Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Ensures products are available to the customer in a timely basis and all item parameters are accurately maintained in the product management software.</div><div></div><div>
Core Competencies:</div><ul><li>
Partnerships</li><li>
Growth mindset</li><li>
Results oriented</li><li>
Customer focused</li><li>
Professionalism</li></ul><div></div><div>
Reporting Relations:</div><div>
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce</div><div>
Positions that Report to you: None</div><div></div><div>
Primary Duties and Responsibilities:</div><ul><li>
Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.</li><li>
Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.</li><li>
Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.</li><li>
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.</li><li>
Smiles and greets customers in a friendly manner and makes an effort to learn customers&rsquo; names and to address them by name whenever possible.</li><li>
Assists customers by: (examples include)<ul><li>
escorting them to the products they&rsquo;re looking for</li><li>
securing products that are out of reach</li><li>
loading or unloading heavy items</li><li>
making note of and passing along customer suggestions or requests</li><li>
performing other tasks in every way possible to enhance the shopping experience.</li></ul></li><li>
Assists store management with gross profit analysis and other management reporting functions.</li><li>
Ensures inventory information is accurate for monthly inventory.</li><li>
Utilizes product management software to minimize out of stocks and inventory and maintains correct item parameters and signage to maximize sales and profits.</li><li>
Ensures advertised, EDLP, and RDA items are priced and signed correctly and sufficient quantities are ordered.</li><li>
Maintains special buys to ensure accuracy of parameters in product management applications.</li><li>
Performs inventory and pricing verification in accordance with Hy-Vee policy.</li><li>
Works with upper management to determine product placement for new items and resets to ensure the timely presentation of products to the customer.</li><li>
Ensures obsolete and discontinued inventory is reduced for quick sale.</li><li>
Monitors excess inventory and works with store management to minimize.</li><li>
Monitors and reports on damage/unsaleable and implements solutions to reduce them.</li><li>
Edits and transmits replenishment and ad orders.</li><li>
Ensures price changes and product information changes for all items are completed in a timely manner.</li><li>
Assists department managers with questions concerning product management in their department.</li><li>
Works with DSD vendors, checks in and balances vendor invoices.</li><li>
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.</li><li>
Adheres to company policies and individual store guidelines.</li><li>
Reports to work when scheduled and on time.</li></ul><div></div><div>
Secondary Duties and Responsibilities:</div><ul><li>
Assists in other areas of store as needed.</li><li>
Performs other job related duties and special projects as required.</li></ul><div></div><div>
Knowledge, Skills, Abilities and Worker Characteristics:</div><ul><li>
Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.</li><li>
Ability to do arithmetic calculations involving fractions, decimals, and percentages.</li><li>
Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.</li></ul><div></div><div>
Education and Experience:</div><div>
High school or equivalent experience. Strong basic math skills necessary. Over six months to one year of similar or related experience.</div><div></div><div>
Physical Requirements:</div><ul><li>
Must be physically able to exert up to 50 pounds of force (energy exerted) occasionally.</li><li>
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.</li><li>
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.</li></ul><div></div><div>
Working Conditions:</div><div>
This position is frequently exposed to noise, occasionally exposed to temperature extremes and equipment movement hazards, and continually exposed to the fast paced work environment and pressure to meet deadlines.</div><div></div><div>
Equipment Used to Perform Job:</div><div>
Windows based PC, printer, wireless devices, telephone, fax, copier, calculator, internet, product management software, and Microsoft Office products.</div><div></div><div>
Financial Responsibility:</div><div>
Responsible for company assets including equipment and merchandise.</div><div></div><div>
Contacts:</div><div>
Has daily contact with customers, suppliers/vendors and with the general public.</div><div></div><div>
Confidentiality:</div><div>
Has access to confidential information including store inventory information, item costs, and margins.</div><div></div><div>
Are you ready to smile, apply today.</div><div><i>
Employment is contingent upon the successful completion of a pre employment drug screen.</i></div></div>

Retail Product & Pricing Specialist

<div><div>Additional Considerations (if any):</div>
Overnight Shifts, Must be 18+<ul><li></li></ul><div>
At Hy-Vee our people are our strength. We promise &ldquo;a helpful smile in every aisle&rdquo; and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.</div><div></div><div>
Job Description:</div><div></div><div>
Job Title: Night Stocker</div><div>
Department: Grocery</div><div>
FLSA: Non-Exempt</div><div></div><div>
General Function:</div><div>
Unloads product, opens containers, stocks shelves, and rotates product where necessary.</div><div></div><div>
Core Competencies</div><ul><li>
Partnerships</li><li>
Growth mindset</li><li>
Results oriented</li><li>
Customer focused</li><li>
Professionalism</li></ul><div></div><div>
Reporting Relations:</div><div>
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce; Night Stock Manager</div><div>
Positions that Report to you: None</div><div></div><div>
Primary Duties and Responsibilities:</div><ul><li>
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.</li><li>
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee&rsquo;s designated department or elsewhere in the store.</li><li>
Makes an effort to learn customer&rsquo;s names and to address them by name whenever possible.<ul><li>
Assists customers by: (examples include)</li><li>
Escorting them to the products they are looking for</li><li>
Securing products that are out of reach</li><li>
Loading or unloading heavy items</li><li>
Making note of passing along customer suggestions or requests</li><li>
Performing other tasks in every way possible to enhance the shopping experience</li></ul></li><li>
Answers the telephone promptly when called upon and provides friendly helpful service to customers who call.</li><li>
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.</li><li>
Unloads trucks, opens containers, stocks shelves, runs overstock on risers and rotates product.</li><li>
Monitors for miss-picked items, reviews product outs, wrong deliveries, etc.</li><li>
Organizes stock for greatest efficiency, cleans and restocks damaged items.</li><li>
Tags the shelves with overstock in the back room and understock drawers.</li><li>
Reports all new or different items for the scanning coordinator for input into the system.</li><li>
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.</li><li>
Adheres to company policies and individual store guidelines.</li><li>
Reports to work when scheduled, on time, and works the scheduled number of hours.</li></ul><div></div><div>
Secondary Duties and Responsibilities:</div><ul><li>
Assists in other areas of store as needed.</li><li>
Performs other job related duties and special projects as required.</li></ul><div></div><div>
Knowledge, Skills, Abilities and Worker Characteristics:</div><ul><li>
Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.</li><li>
Must be able to solve arithmetic calculations involving fractions, decimals, and percentages.</li><li>
Must have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.</li></ul><div></div><div>
Education and Experience:</div><div>
High school or equivalent experience. Six months or less of similar or related work experience.</div><div></div><div>
Physical Requirements:</div><ul><li>
Must be able to physically perform very heavy work, exerting in excess of 100 pounds of force occasionally, in excess of 50 pounds of force frequently, and in excess of 20 pounds of force constantly to move objects.</li><li>
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.</li><li>
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.</li></ul><div></div><div>
Working Conditions:</div><div>
This position is exposed to dirt, noise, equipment movement hazard, and chemicals/solvents daily. This position is also occasionally exposed to temperature extremes and the potential for electrical shock.</div><div></div><div>
Equipment Used to Perform Job:</div><div>
Power jack, compactor, order machine, check register, forklift, scales, and Tomra machines.</div><div></div><div>
Financial Responsibility:</div><div>
Responsible for supplies, stock, and for checking the cooler.</div><div></div><div>
Contacts:</div><div>
Has daily contact with community or trade/professional organizations, suppliers/vendors, and customers.</div><div></div><div>
Are you ready to smile, apply today.</div><div><i>
Employment is contingent upon the successful completion of a pre employment drug screen.</i></div></div>

Night Stocker

<div><div>Additional Considerations (if any):</div><ul><li></li></ul><div>
At Hy-Vee our people are our strength. We promise &ldquo;a helpful smile in every aisle&rdquo; and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.</div><div></div><div>
Job Description:</div><div></div><div>
Job Title: Mia Italian Express Clerk</div><div>
Department: Mia Italian Express</div><div>
FLSA: Non-Exempt</div><div></div><div>
General Function:</div><div>
As a Mia Italian Clerk, this position will be responsible for taking orders from customers over the telephones or counter. Orders and receives products requested by the department manager. Checks to make sure orders are correct. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.</div><div></div><div>
Core Competencies</div><ul><li>
Partnerships</li><li>
Growth mindset</li><li>
Results oriented</li><li>
Customer focused</li><li>
Professionalism</li></ul><div></div><div>
Reporting Relations:</div><div>
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Food Service Director; Mia Italian Department Manager</div><div></div><div>
Positions that Report to you: None</div><div></div><div>
Primary Duties and Responsibilities:</div><ul><li>
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.</li><li>
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee&rsquo;s designated department or elsewhere in the store.</li><li>
Makes an effort to learn customers&rsquo; names and to address them by name whenever possible.</li><li>
Assists customers by:<ul><li>
escorting them to the products they&rsquo;re looking for</li><li>
securing products that are out of reach</li><li>
loading or unloading heavy items</li><li>
making note of and passing along customer suggestions or requests</li><li>
performing other tasks in every way possible to enhance the shopping experience</li></ul></li><li>
Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.</li><li>
Takes customer orders at the counter.</li><li>
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.</li><li>
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.</li><li>
Reviews the status and appearance of the food for freshness.</li><li>
Prepares pizza toppings (green peppers, onions, etc.).</li><li>
Orders breads from the bakery or outside.</li><li>
Receives product and verifies order Pre bakes (partially bakes) pizza crust for the pizza case.</li><li>
Ensures that an adequate supply of product is ready and on hand.</li><li>
Anticipates product needs for the department on a daily basis Prepares, finishes, and replenishes product as necessary.</li><li>
Inventories the cold case and determines what is necessary for product replacement.</li><li>
Runs the department registers and receives payment, makes change, etc., where applicable.</li><li>
Removes trash in a timely manner.</li><li>
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.</li><li>
Adheres to company policies and individual store guidelines.</li><li>
Reports to work when scheduled and on time.</li></ul><div></div><div>
Secondary Duties and Responsibilities:</div><ul><li>
Orders product that is requested by department manager.</li><li>
Prepares pizza dough and breadsticks when necessary.</li><li>
Pulls old product from the case and fills with new product.</li><li>
Assists in other areas of store as needed.</li><li>
Performs other job related duties and special projects as required.</li></ul><div></div><div>
Knowledge, Skills, Abilities and Worker Characteristics:</div><ul><li>
Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.</li><li>
Ability to do simple addition and subtraction; copying figures, counting and recording.</li><li>
Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.</li></ul><div></div><div>
Education and Experience:</div><div>
High school or equivalent experience and six months or less of similar or related experience.</div><div></div><div>
Physical Requirements:</div><ul><li>
Must be physically able to exert up to 20-25 pounds of force occasionally; exert up to 10 pounds of force frequently; and exerting a negligible amount of force constantly to move objects.</li><li>
Visual requirements include vision from 20 inches or less to more than 20 feet with or without correction, depth perception, and field of vision.</li><li>
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.</li></ul><div></div><div>
Working Conditions:</div><div>
This position is continually exposed to flour, dust, noise, and temperature extremes. There is occasional exposure to cleaning chemicals/solvents. This is a fast paced work environment with significant pressure.</div><div></div><div>
Equipment Used to Perform Job:</div><div>
Oven, steamer, scale, big mixer, shrink wrap machine, CARS program, register, walk in cooler, pizza cutter, knives, and slice cases.</div><div></div><div>
Contacts:</div><div>
Has daily contact with internal customers and the general public. Has weekly contact with suppliers/vendors. Has contact with Federal/State Governmental or Regulatory Agencies as necessary.</div><div></div><div>
Are you ready to smile, apply today.</div><div><i>
Employment is contingent upon the successful completion of a pre employment drug screen.</i></div></div>

Mia Italian Clerk

<div><div>Additional Considerations (if any):</div>
Must be 18+<ul><li></li></ul><div>
At Hy-Vee our people are our strength. We promise &ldquo;a helpful smile in every aisle&rdquo; and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.</div><div></div><div>
Job Description:</div><div></div><div>
Job Title: Floral Designer</div><div>
Department: Floral</div><div>
FLSA: Non-Exempt</div><div></div><div>
General Function:</div><div>
Creates floral arrangements at the request of customers and fills necessary merchandising needs. Takes floral orders in person and over the telephone. Operates as a lead with the floral clerks.</div><div></div><div>
Core Competencies</div><ul><li>
Partnerships</li><li>
Growth mindset</li><li>
Results oriented</li><li>
Customer focused</li><li>
Professionalism</li></ul><div></div><div>
Reporting Relations:</div><div>
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Floral Department Manager</div><div></div><div>
Positions that Report to you: None</div><div></div><div>
Primary Duties and Responsibilities:</div><ul><li>
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.</li><li>
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee&rsquo;s designated department or elsewhere in the store.</li><li>
Makes an effort to learn customers&rsquo; names and to address them by name whenever possible.</li><li>
Assists customers by: (examples include)<ul><li>
escorting them to the products they&rsquo;re looking for</li><li>
securing products that are out of reach</li><li>
loading or unloading heavy items</li><li>
making note of and passing along customer suggestions or requests</li><li>
performing other tasks in every way possible to enhance the shopping experience.</li></ul></li><li>
Answers the telephone promptly and provides friendly, helpful service to customers who call.</li><li>
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.</li><li>
Cleans, processes, and cuts flowers appropriately.</li><li>
Responsible for department in absence of Manager, or Assistant Manager.</li><li>
Understands and processes FTD, interstore, Teleflora orders, and Internet Orders.</li><li>
Inventories product, evaluates status, cares for damaged product, and replaces where necessary.</li><li>
Fills customer orders completely and creates floral arrangements at their request, all in a timely manner.</li><li>
Ensures floral products are fresh in the shop and throughout the store.</li><li>
Cleans the floral area.</li><li>
Takes special requests for product either in person or over the telephone.</li><li>
Counsels customers regarding plants and floral care.</li><li>
Identifies key areas to place specials within the store.</li><li>
Operates as a lead with the floral clerks, (e.g. trains and simple designs and how to take telephone orders, etc.).</li><li>
Orders flowers and supplies daily or as needed with the direction of the Floral Manager.</li><li>
Works with customer issues and product problems.</li><li>
Understands the basics of floral products, care and handling, plant and flower identification, and can explain products requirements to customers.</li><li>
Unloads trucks, places product in appropriate storage area, and replenishes merchandise. Wraps flowers and is careful not to damage.</li><li>
Adheres to company policies and individual store guidelines.</li><li>
Reports to work when scheduled and on time.</li></ul><div></div><div>
Secondary Duties and Responsibilities:</div><ul><li>
Delivers product as necessary.</li><li>
Shares ideas for arrangements for the customers as necessary (funerals, weddings, anniversaries, etc.).</li><li>
Reads industry references, listens to floral experts, and remains open to new ideas.</li><li>
Helps with and may decorate in store events.</li><li>
Assists in other areas of store as needed.</li><li>
Performs other job related duties and special projects as required.</li></ul><div></div><div>
Supervisory Responsibilities:</div><ul><li>
Instructing, assigning work, reviewing work, planning work of others, maintaining standards, coordinating activities.</li><li>
Has the authority to recommend disciplinary actions.</li></ul><div></div><div>
Knowledge, Skills, Abilities and Worker Characteristics:</div><ul><li>
Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.</li><li>
Ability to do arithmetic calculations involving fractions, decimals, and percentages.</li><li>
Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.</li></ul><div></div><div>
Education and Experience:</div><div>
High School or three years of similar or related work experience.</div><div></div><div>
Physical Requirements:</div><ul><li>
Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.</li><li>
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.</li><li>
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.</li></ul><div></div><div>
Working Conditions:</div><div>
The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. Some holidays may require extended hours. There is exposure to dirt, noise, dangerous chemicals/solvents, dampness and temperature extremes.</div><div></div><div>
Equipment Used to Perform Job:</div><div>
Standard tools and equipment used in a floral environment including computer, underwater cutter, wire cutter, pricing gun, dosetron, scissors, knives, pick machine, register system, helium tank, and telephone.</div><div></div><div>
Contacts:</div><div>
Has daily contact with the general public, customers, suppliers/vendors and FTD and Teleflora.</div><div></div><div>
Confidentiality:</div><div>
Maintains confidentiality on orders placed (including, who sent, who received, order, and cost).</div><div></div><div>
Are you ready to smile, apply today.</div><div><i>
Employment is contingent upon the successful completion of a pre employment drug screen.</i></div></div>

Floral Designer

<div><div>Additional Considerations (if any):</div><ul><li></li></ul><div>
At Hy-Vee our people are our strength. We promise &ldquo;a helpful smile in every aisle&rdquo; and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.</div><div></div><div>
Job Description:</div><div></div><div>
Job Title: Floral Designer</div><div>
Department: Floral</div><div>
FLSA: Non-Exempt</div><div></div><div>
General Function:</div><div>
Creates floral arrangements at the request of customers and fills necessary merchandising needs. Takes floral orders in person and over the telephone. Operates as a lead with the floral clerks.</div><div></div><div>
Core Competencies</div><ul><li>
Partnerships</li><li>
Growth mindset</li><li>
Results oriented</li><li>
Customer focused</li><li>
Professionalism</li></ul><div></div><div>
Reporting Relations:</div><div>
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Floral Department Manager</div><div></div><div>
Positions that Report to you: None</div><div></div><div>
Primary Duties and Responsibilities:</div><ul><li>
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.</li><li>
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee&rsquo;s designated department or elsewhere in the store.</li><li>
Makes an effort to learn customers&rsquo; names and to address them by name whenever possible.</li><li>
Assists customers by: (examples include)<ul><li>
escorting them to the products they&rsquo;re looking for</li><li>
securing products that are out of reach</li><li>
loading or unloading heavy items</li><li>
making note of and passing along customer suggestions or requests</li><li>
performing other tasks in every way possible to enhance the shopping experience.</li></ul></li><li>
Answers the telephone promptly and provides friendly, helpful service to customers who call.</li><li>
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.</li><li>
Cleans, processes, and cuts flowers appropriately.</li><li>
Responsible for department in absence of Manager, or Assistant Manager.</li><li>
Understands and processes FTD, interstore, Teleflora orders, and Internet Orders.</li><li>
Inventories product, evaluates status, cares for damaged product, and replaces where necessary.</li><li>
Fills customer orders completely and creates floral arrangements at their request, all in a timely manner.</li><li>
Ensures floral products are fresh in the shop and throughout the store.</li><li>
Cleans the floral area.</li><li>
Takes special requests for product either in person or over the telephone.</li><li>
Counsels customers regarding plants and floral care.</li><li>
Identifies key areas to place specials within the store.</li><li>
Operates as a lead with the floral clerks, (e.g. trains and simple designs and how to take telephone orders, etc.).</li><li>
Orders flowers and supplies daily or as needed with the direction of the Floral Manager.</li><li>
Works with customer issues and product problems.</li><li>
Understands the basics of floral products, care and handling, plant and flower identification, and can explain products requirements to customers.</li><li>
Unloads trucks, places product in appropriate storage area, and replenishes merchandise. Wraps flowers and is careful not to damage.</li><li>
Adheres to company policies and individual store guidelines.</li><li>
Reports to work when scheduled and on time.</li></ul><div></div><div>
Secondary Duties and Responsibilities:</div><ul><li>
Delivers product as necessary.</li><li>
Shares ideas for arrangements for the customers as necessary (funerals, weddings, anniversaries, etc.).</li><li>
Reads industry references, listens to floral experts, and remains open to new ideas.</li><li>
Helps with and may decorate in store events.</li><li>
Assists in other areas of store as needed.</li><li>
Performs other job related duties and special projects as required.</li></ul><div></div><div>
Supervisory Responsibilities:</div><ul><li>
Instructing, assigning work, reviewing work, planning work of others, maintaining standards, coordinating activities.</li><li>
Has the authority to recommend disciplinary actions.</li></ul><div></div><div>
Knowledge, Skills, Abilities and Worker Characteristics:</div><ul><li>
Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.</li><li>
Ability to do arithmetic calculations involving fractions, decimals, and percentages.</li><li>
Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.</li></ul><div></div><div>
Education and Experience:</div><div>
High School or three years of similar or related work experience.</div><div></div><div>
Physical Requirements:</div><ul><li>
Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.</li><li>
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.</li><li>
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.</li></ul><div></div><div>
Working Conditions:</div><div>
The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. Some holidays may require extended hours. There is exposure to dirt, noise, dangerous chemicals/solvents, dampness and temperature extremes.</div><div></div><div>
Equipment Used to Perform Job:</div><div>
Standard tools and equipment used in a floral environment including computer, underwater cutter, wire cutter, pricing gun, dosetron, scissors, knives, pick machine, register system, helium tank, and telephone.</div><div></div><div>
Contacts:</div><div>
Has daily contact with the general public, customers, suppliers/vendors and FTD and Teleflora.</div><div></div><div>
Confidentiality:</div><div>
Maintains confidentiality on orders placed (including, who sent, who received, order, and cost).</div><div></div><div>
Are you ready to smile, apply today.</div><div><i>
Employment is contingent upon the successful completion of a pre employment drug screen.</i></div></div>

<div><div>Additional Considerations (if any):</div><ul><li></li></ul><div>
At Hy-Vee our people are our strength. We promise &ldquo;a helpful smile in every aisle&rdquo; and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.</div><div></div><div>
Job Description:</div><div></div><div>
Job Title: Delicatessen Clerk</div><div>
Department: Delicatessen</div><div>
FLSA: Non-Exempt</div><div></div><div>
General Function:</div><div>
As a Delicatessen Clerk, this position will be responsible for handling food in a safe manner and ensuring the work area is always clean and neat. You will run the department registers and receive payments, make change, etc., where applicable. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.</div><div></div><div>
Core Competencies</div><ul><li>
Partnerships</li><li>
Growth mindset</li><li>
Results oriented</li><li>
Customer focused</li><li>
Professionalism</li></ul><div></div><div>
Reporting Relations:</div><div>
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager</div><div></div><div>
Positions that Report to you: None</div><div></div><div>
Primary Duties and Responsibilities:</div><ul><li>
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.</li><li>
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee&rsquo;s designated department or elsewhere in the store</li><li>
Makes an effort to learn customers&rsquo; names and to address them by name whenever possible.</li><li>
Assists customers by: (examples include)<ul><li>
escorting them to the products they&rsquo;re looking for</li><li>
securing products that are out of reach</li><li>
loading or unloading heavy items</li><li>
making note of and passing along customer suggestions or requests</li><li>
performing other tasks in every way possible to enhance the shopping experience.</li></ul></li><li>
Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.</li><li>
Takes customer orders at the delicatessen counter.</li><li>
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.</li><li>
Reviews orders for the day.</li><li>
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.</li><li>
Reviews the status and appearance of the food for freshness.</li><li>
Ensures that an adequate food supply is ready and on hand and develops or follows a production list.</li><li>
Anticipates product needs for the department on a daily basis.</li><li>
Prepares, finishes, and replenishes product as necessary.</li><li>
Checks in product, puts product away, and may review invoices.</li><li>
Runs the department registers and receives payment, makes change, etc., where applicable.</li><li>
Removes trash in a timely manner.</li><li>
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.</li><li>
Adheres to company policies and individual store guidelines.</li><li>
Reports to work when scheduled and on time.</li></ul><div></div><div>
Secondary Duties and Responsibilities:</div><ul><li>
Washes dishes as necessary.</li><li>
Orders product and supplies as necessary.</li><li>
Delivers orders as needed.</li><li>
Prices products for customers as necessary.</li><li>
Assists in other areas of store as needed.</li><li>
Performs other job related duties and special projects as required.</li></ul><div></div><div>
Knowledge, Skills, Abilities and Worker Characteristics:</div><ul><li>
Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing</li><li>
Must be able to solve arithmetic calculations involving fractions, decimals and percentages.</li></ul><div></div><div>
Education and Experience:</div><div>
Less than high school or equivalent experience and six months or less of similar or related work experience.</div><div></div><div>
Physical Requirements:</div><ul><li>
Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.</li><li>
Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision.</li><li>
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.</li></ul><div></div><div>
Working Conditions:</div><div>
This position is exposed to dust, noise, equipment movement hazards, and electrical shock on a daily basis. Has occasional exposure to temperature extremes and cleaning chemicals/solvents. This is a fast paced work environment.</div><div></div><div>
Equipment Used to Perform Job:</div><div>
Telephone, fax, copier, intercom system, computer, calculator, kitchen utensils, hot wrapping machine, garbage disposal, trash compactor, cardboard compactor, box cutter, slicer, scales, delivery van, pallet jack, hot wrapper, and knives.</div><div></div><div>
Contacts:</div><div>
Has daily contact with the general public and customers. Has contact with federal/state governmental or regulatory agencies regarding inspections.</div><div></div><div>
Are you ready to smile, apply today.</div><div><i>
Employment is contingent upon the successful completion of a pre employment drug screen.</i></div></div>

Delicatessen Clerk

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