Qureos Mentor

Hyatt Vacation Ownership

<div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<p><b>Virtual NV or AZ, preferred locations.</b></p><p><b>
NV or AZ Real Estate License required.</b></p><p><b>
Prior experience working with remote teams in timeshare/ vacation ownership sales preferred.</b></p>
<p>
*** Please note this position will be managing primarily a PST Time zone Team. Candidates must be available for these working hours.:</p><p>
Monday, Tuesday and Thursday 10:30AM to 6:30PM PST</p><p>
Wednesday 1:30PM to 9:30PM PST</p>
<p><b>JOB SUMMARY</b></p>
<p>
Assists the Sales Manager with the operation of the sales gallery, which includes scheduling Sales Executives in order to meet customer flow, reviewing weekly reports and disseminating this information to the sales team, and being available to assist sales executives with closing sales. Helps generate new business and attracts potential owners by reviewing the current book of business and coordinating with the marketing department. As directed by the Sales Manager, provides necessary resources, coaching and training on sales techniques to the sales staff. Works with Sales Manager to resolve conflicts and manage team performance. Helps monitor the guest experience and proactively responds to customer concerns. Assists the Sales Manager with other duties as directed.</p><p></p><p><b><br>
CANDIDATE PROFILE
</b></p><p>Education and Experience</p><ul><li>
High school diploma or GED; minimum 2 years experience in a similar position.</li></ul><p>
Required Qualifications</p><ul><li>
Proficiency in English (additional language required for certain positions);</li><li>
Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law.</li></ul>
<p>
Successful Candidates Will Be Willing To:</p><ul><li>
Begin work early in the morning (e.g., 7:15am)</li><li>
Work at night (occasionally)</li><li>
Must be willing to work weekends and holidays as required by business needs</li><li>
Be reachable during off-hours</li></ul>
<p><b>
JOB SPECIFIC TASKS</b></p>
<p>
Building Customer Base</p><ul><li>
As directed by Sales Manager, work with marketing and management team to develop strategies for increasing qualified traffic for sales presentations.</li><li>
Support development of self-generated business by working existing customer base and local community.</li><li>
Help Sales Manager evaluate and analyze the book of business for site/sales team to generate more sales, referrals, track escrows, etc.</li><li>
Assist Sales Manager in creating and monitoring the process to assign Sales Executives to prospective owners/members.</li></ul>
<p>
Managing the Sales Experience</p><ul><li>
Close sales as appropriate; be the second face for the customer.</li><li>
Aid the Sales Manager in managing the sales floor to ensure guest tour flow is efficient and conducive to sales presentation discussions and purchase deliberations</li><li>
Provide information to, and answer questions from, guests regarding specific topics related to vacation ownership, seasonal travel and financing options.</li><li>
Review and approve documentation for a sale.</li><li>
Close deals with the signing of paperwork and notarizing contracts.</li><li>
Handle any overflow from tour waves.</li><li>
Support the presentation and ratification of contracts to new owners.</li><li>
Greet guests and make initial introductions to front desk and/or Sales Executives.</li><li>
As directed by Sales Manager, make sure all necessary materials are provided for sales executives so they can effectively perform their daily activities (e.g., brochures, vacation planners, and computers).</li></ul>
<p>
General Business Management</p><ul><li>
Encourage and support the establishment of a positive work environment that recognizes both individual and team accomplishments, and provides a safe haven for open and honest communication.</li><li>
Assist Sales Manager in managing the Guest Experience and the integrity of the brand name by making sure that all associates represent the company in an ethical, moral and professional manner at all times.</li><li>
Conduct and/or participate in regular sales management meetings to review both the week and period performance and make action plans to ensure peak performance.</li><li>
Mediate, counsel, and resolve in a timely manner any issues with or between subordinates and with colleagues.</li><li>
As directed by Sales Manager, schedule Sales Team to ensure adequate coverage of sales tours based on anticipated guest flow.</li><li>
Conduct and/or contribute to material for Daily Huddles/Line Ups.</li><li>
As directed by Sales Manager, monitor weekly and period-to-date reports (e.g., volume-per-guest [VPG], Net Sales, Customer Satisfaction, Sales Executives hot lead reports, channel reports, and Profit and Loss reports [P&amp;Ls]), and provide effective motivational messages to sales team based on performance.</li><li>
Assist Sales Manager in managing the Daily Sales Executive Tour Rotation to ensure that it is accurate.</li><li>
Assist Sales Manager in supervising the daily operational aspects of the Sales Gallery Floor/Sales Center.</li><li>
Determine when issue escalation is required.</li><li>
Assist Sales Manager in Developing, maintaining and enhancing the 'Culture of Excellence' in all facets of the Sales Gallery/Center operation.</li><li>
Interview new candidates for Sales Executive positions.</li></ul>
<p>
Providing Services to Others</p><ul><li>
Respond to customer questions, complaints, and/or concerns.</li><li>
Communicate with customers when escalated issues arise.</li><li>
Respond to cancellations with call back to customer.</li><li>
Coordinate with Quality Assurance and Contracts to relay important information or issues down to the sales line.</li><li>
Assist Sales Manager develop plans to proactively deal with and mitigate common customer problems/complaints.</li></ul>
<p>
Managing and Coaching the Sales Force</p><ul><li>
At direction of Sales Manager, provide real-time coaching and consultation regarding approach to closing sales (e.g., provision of a specific business case, offering an Encore opportunity).</li><li>
Maintain a presence on the sales floor during selling sessions to serve as a resource for Sales Executive on an as needed basis.</li><li>
Build team camaraderie and Sales Executive confidence to achieve sales goals.</li><li>
At direction of Sales Manager, conduct Performance Reviews with Sales Executives to review sales goals, progress against goals, and actions required to achieve personal and organizational goals.</li><li>
Assist Sales Manager in managing the on-boarding of new Sales Executives and ensuring proficiency in the sales process before a Sales Executive is put on the rotation.</li><li>
At direction of Sales Manager, conduct one on one coaching meetings with individual Sales Executives to develop proficiency in sales approach, execution of process (i.e., discovery, intent, close), ability to close, cope with and respond to rejection, etc.</li><li>
Deliver training to sales workforce.</li><li>
Assist Sales Manager in addressing issues related to employee concerns (e.g., work-place conflict, performance issues).</li><li>
Prepare Sales Executives with multiple strategies for overcoming a broad range of sales objections.</li><li>
At direction of Sales Manager, develop, conduct and supervise regular group training for Sales Executives to refresh on specific aspects of the sales presentation process as well as to develop Sales Executives in other personal/professional areas.</li><li>
Help Sales Manager facilitate regular training and feedback sessions with new hires.</li><li>
Supervise and monitor sales presentations to ensure effective conformity with standards in terms of content and collateral.</li><li>
Accompany Sales Executives on ride-alongs as a means of identifying areas to provide feedback on performance.</li><li>
Diagnose issues with under-performing Sales Executives.</li><li>
Support the hiring process by participating in recruiting activities.</li><li>
Interpret and coach Sales Executives based on results of feedback received through formal (e.g., surveys) and informal (e.g., customer conversations) channels.</li><li>
Monitor and provide coaching on Sales Executive customer communication skills (e.g., phone behavior and emailing).</li></ul>
<p>
Other</p><ul><li>
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc).</li><li>
Perform other duties as assigned.</li></ul>
<p><b>
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS</b></p>
<p>
Leadership</p><ul><li>
Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.</li><li>
Communication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.</li><li>
Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.</li></ul><ul><li>
Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action</li><li>
Building and Contributing to Teams</li><li>
Driving for Results - Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.</li><li>
Planning and Organizing - Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.</li></ul>
<ul><li>Building Relationships</li><li>
Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.</li><li>
Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions.</li><li>
Fostering Inclusion - Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute to their full potential.</li></ul>
<ul><li>Generating Organizational Talent and Capability</li><li>
Organizational Capability - Understanding and leveraging associate talent and capabilities to meet work needs; supporting the attraction, selection, and/or retention of associates in order to achieve department and business objectives. Diagnoses capability needs; recruits and evaluates potential employees; emphasizes retention; champions talent management.</li><li>
Talent Management - Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.</li></ul><ul><li>
Learning and Applying Personal Expertise</li><li>
Applied Learning - Seeking out and making the most of learning opportunities to improve performance of self and/or others. Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.</li><li>
Business Acumen - Understanding and utilizing business information (e.g., Associate, Guest/Customer Satisfaction, Financial Performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.</li></ul><ul><li>
Basic Competencies</li><li>
Job Specific Computer Skills - Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).</li><li>
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.</li><li>
Writing - Communicating effectively in writing as appropriate for the needs of the audience.</li></ul><ul><li>
Functional Job Family Competencies</li><li>
Sales Coaching - Providing timely coaching, guidance, and feedback to help others excel on the job and meet key accountabilities.</li><li>
Sales and Marketing - Knowledge of sales and marketing concepts including principles and methods for showing, promoting and selling products or services as well as marketing strategies and tactics.</li><li>
Sales and Marketing and Operations - Ability to understand the business needs and basic concepts of Sales and Marketing and Resort Operations in order to build a positive and collaborative working relationship.</li></ul><p></p><p>
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</p></div>
<br><div><h2 class="jobSectionHeader"><b>Job Snapshot</b></h2>
<ul><li><div><b>Employee Type:</b><br>
<div>Full-Time</div>
</div></li><li><div><b>Location:</b><br>
<div></div>Remote Nevada
</div></li><li><div><b>Job Type:</b><br>
<div>Sales &amp; Marketing</div>
</div></li><li><div><b>Experience:</b><br>
<div>Not Specified</div>
</div></li><li><div><b>Date Posted:</b><br>
<div>5/4/2026</div>
</div></li><li><div><b>Job ID:</b><br>
<div>JR90272</div></div></li></ul></div>

Virtual Assistant Sales Manager (NV or AZ)

<div>Hourly Rate: $23.50<p></p><div><p>
Are you looking for a place where meaningful moments are made together?</p></div><p></p><div><div><div><div><div><div><p><br>
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a <b>Cook</b> at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.</p></div><p></p><div><p><b><br>
Where great benefits lead to a </b><b>life fulfilled</b><b>.</b></p></div><div><ul><li><p>
Competitive Pay</p></li></ul></div><div><ul><li><p>
Medical/Dental/Vision/401K opportunities</p></li></ul></div><div><ul><li><p>
Travel discounts</p></li></ul></div><div><ul><li><p>
Credit Union Membership</p></li></ul></div><div><ul><li><p>
Tuition Reimbursement</p></li></ul></div><div><ul><li><p>
Professional Counseling &amp; Family Support</p></li></ul></div><div><ul><li><p>
Growth and Development Opportunities</p></li></ul></div><div><ul><li><ul><li>Benefit Eligibility will vary by position</li></ul></li></ul></div><p></p><div><p><b><br>
S</b><b>ite Specific Perks</b></p><div><ul><li><p>
Free on-site parking</p></li></ul></div><div><ul><li><p>
Complimentary soft drinks (soda machine in cafeteria)</p></li></ul></div><div><ul><li><p>
Complimentary lunch, dinner, and tea and coffee in the morning</p></li></ul></div><div><ul><li><p>
Work shoe credit through Shoes for Crews twice a year</p></li></ul></div><div><ul><li><p>
Hats, sunscreen, and jackets are provided for those working outdoors, as needed</p></li></ul></div><div><ul><li><p>
&ldquo;Way to Go&rdquo; Incentive - $ deposited onto Wisely card</p></li></ul></div><div><ul><li><p>
Quarterly celebrations - Brand Champion nominations</p></li></ul></div><div><ul><li><p>
Monthly birthday recognition, monthly incentive for guest recognition, monthly department team building events</p></li></ul></div><div><ul><li><p>
Free ferry rides through hotel&rsquo;s ferry or full reimbursement if public ferry is needed to get to work (conditions apply)</p></li></ul></div><div><ul><li><p>
Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)</p></li></ul></div><div><ul><li><p>
Discounted Parking in Red Hook</p></li></ul></div><div><ul><li><p>
Complimentary excursions with Cruz Bay Water Sports</p></li></ul></div></div></div><div><div><p><b>
As </b><b>a</b><b> </b><b>Cook</b><b>, a typical day will include:</b></p></div><div><ul><li><p>
Operates ovens, stoves, grills, microwaves, and fryers to prepare foods.</p></li></ul></div><div><ul><li><p>
Maintains up-to-date knowledge of company food safety programs.</p></li></ul></div><div><ul><li><p>
Cooks all potentially hazardous food to correct temperatures following HACCP guidelines.</p></li></ul></div><div><ul><li><p>
Follows all food safety and handling policies and procedures.</p></li></ul></div><div><ul><li><p>
Sets up and breaks down workstation with required tools, equipment, or supplies.</p></li></ul></div><p></p><div><p><b><br>
Guest Experience and Company Standards</b></p></div><div><ul><li><p>
Welcome and greet guests and anticipate and address their needs.</p></li></ul></div><div><ul><li><p>
Interact with colleagues and guests professionally and promptly.</p></li></ul></div><div><ul><li><p>
Contribute to team goals.</p></li></ul></div><div><ul><li><p>
Always follow company policies and safety procedures.</p></li></ul></div><p></p><div><p><b><br>
To Become </b><b>a</b><b> </b><b>Cook</b><b> at MVW:</b></p></div><div><ul><li><p>
Available to work various shifts, holidays, and both weekend days.</p></li></ul></div><div><ul><li><p>
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.</p></li></ul></div><div><ul><li><p>
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.</p></li></ul></div></div><div><div><ul><li><p>
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.</p></li></ul></div></div></div></div></div></div><p></p><p>
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</p></div>

Cook

<div><p>$15 per hour plus commissions! Hybrid position (Must live in the Miami, FL area!)</p><p></p><p><br>
Interested in joining an outstanding, well-established organization that will enable you to earn a competitive base salary plus incentives?<br>
<br>
Look no further! What sets this position apart from the rest?<br>
<br>
Let&rsquo;s begin with a $1,000 sign-on bonus!</p><p>
Let&rsquo;s talk about INCENTIVE:</p><p>
 International Desk &ndash; An additional average of $3.38 per hour week over week
<br>
<br>
In addition, this position also includes a compensation package that includes:<br>
<br>
1. Paid Training<br>
2. Medical, Dental and Vision Insurance<br>
3. Life Insurance<br>
4. 401K, Employer match<br>
5. Employee Assistance Program (EAP)<br>
6. Paid Time Off (PTO &ndash; includes vacation, sick and personal days)<br>
7. Interval Perks &ndash; Free vacation stays</p><p>
What are you waiting for?
<br>
Do not miss out on a great opportunity!</p><p>
Apply today to become a part of a collaborative environment with great team members and exceptional leadership!!!</p><p></p><p><br>
JOB SUMMARY</p><p>
Training may be on site or virtual, position is location adaptable and may allow working from home after completing new hire period. Must live in the Miami, FL area!</p><p></p><p>
As an Advisor, Telephone Sales II Intl at Marriott Vacations Worldwide (MVW), you will be responsible for making meaningful moments for customers and potential owners. As Telephone Sales Advisor II, Intl, you will make outbound calls to international members primarily, as well as other markets as needed. Renew and extend membership for existing members, upgrade memberships to premium status, reinstate members whose memberships have lapsed and present membership to non-existing members. Drive sales of ancillary travel products and services. Make outbound calls to members to solicit deposits and extensions, while educating members on how to make best use of membership and exchange benefits. You will resolve customer objections and upsell as appropriate. Pilot new products and services. The role also emphasizes delivering exceptional customer service throughout these processes.</p><p></p><p>
This position requires computer proficiency and the ability to swiftly navigate multiple systems/applications to access and accurately input data into proper fields, typically, while using multiple computer monitors.</p><p></p><p>
You will add to the success of the MVW team by maintaining high standards and providing the best service. You will need to have a flexible schedule, communicate clearly with coworkers and guests, and follow the company's rules in all situations. Specific job duties may differ by property, size of team, or facility. Join our expanding team and become a valuable member where meaningful moments are made together.</p><p></p><p>
JOB REQUIREMENTS</p><p>
Physical Ability&mdash; Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time or for an entire work shift.</p><p></p><p>
Work Schedules&mdash; Maintain availability to work a fluctuating schedule, based on business needs, which may include days, nights, weekends, and holidays.</p><p></p><p>
Education, Certification, or Licenses Preferred &ndash; High School Diploma or G.E.D. Equivalent preferred but not required. Proficiency in English (additional language required for certain positions). Two years of sales experience required. Minimum of one year of experience in Exchange, Customer Relations, or equivalent Company call center experience.</p><p></p><p>
Competencies &ndash; Personal Attributes: Dependability, Presentation, Positive Demeanor, Adaptability/ Flexibility, Stress Tolerance, Integrity, Multitasking, Organizational, Computer Literate, Resilience</p><p>
Interpersonal Skills: Customer Service Orientation, Teamwork, Sales, Negotiation,</p><p>
Communication: Listening, English Language Proficiency, Telephone Etiquette,</p><p>
Job Title Advisor, Telephone Sales II Intl</p><p>
Job Profile</p><p>
Grade</p><p>
Exempt Status Non- Exempt</p><p>
Last Modified September 2024</p><p>
Analytical Skills: Learning, Problem Solving, Attention to Detail</p><p></p><p>
ESSENTIAL FUNCTIONS</p><ul><li>Contact existing and lapsed members to solicit deposits, deposit extensions and other marketing campaigns as assigned.</li><li>Renew, extend and upgrade memberships.</li><li>Pilots new products and services as applicable.</li><li>Builds value and educate members on how to effectively utilize their membership and applicable services.</li><li>Answers questions on all Interval International products and exchanges.</li><li>Overcome customer objections while maintaining a polite and enthusiastic demeanor.</li><li>Performs all necessary duties to process membership renewals, upgrades, and reinstatement of delinquent membership duties such as sending out letters, etc.</li><li>Answers questions on all Interval International products and exchanges, across international and domestic markets.</li><li>Meets assigned revenue and product goals based upon assigned campaigns and incentive program standards.</li><li>Maintains a minimum of 90% performance on call monitoring&rsquo;s.</li><li>Contact the appropriate individual or department (e.g., Customer Service, Exchange, etc.) as necessary to resolve escalated calls, requests, or problems.</li><li>Successfully navigate all functions of dialer functions.</li></ul><p></p><ul><li>Communication</li><li>Communicate via telephone using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the caller's name, transferring calls to the appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.</li><li>Speak to guests and coworkers using clear, appropriate, and professional language.</li><li>Talk with and listen to other employees to effectively exchange information.</li><li>Provides assistance to coworkers, ensuring they understand their tasks.</li><li>Ability to handle multiple systems simultaneously, along with proficiency in reading, writing and comprehension.</li></ul><p></p><ul><li>Working With Others</li><li>Support all coworkers and treat them with dignity and respect.</li><li>Develop and maintain positive and productive working relationships with other employees and departments.</li><li>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.</li></ul><p></p><ul><li>Quality Assurance/Quality Improvement</li><li>Complies with quality assurance expectations and standards.</li></ul><p></p><ul><li>Policies and Procedures</li><li>Maintain confidentiality of proprietary materials and information.</li><li>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures.</li></ul><p></p><p>
WORK ENVIRONMENT</p><p>
Work Area Expectations:</p><p>
&sect; Frequently Asked to Perform the Following</p><p>
o Lift/Carry/Push/Pull Items that Weigh up to 10lbs.</p><p>
o Use of Computer, telephone, and other office equipment</p><p>
o Stand</p><p>
o Walk</p><p>
o Sit</p><p>
o Work a schedule that includes specific shifts and hours.</p><p></p><p>
&sect; Occasionally Asked to Perform the Following</p><p>
o Lift/Carry/Push/Pull Items that Weigh up to 50lbs with assistance.</p><p>
o Exposure to high levels of noise</p><p>
o Climb Stairs</p><p>
o Bend</p><p>
o Stoop</p><p>
o Crouch</p><p>
o Reach</p><p>
o Grasp</p><p></p><p>
&sect; Never Asked to Perform the Following</p><p>
This job description includes the essential functions, job requirements, and minimum standard of work expected from an associate in this position. Associates are expected to perform all other reasonable duties as assigned by Supervisors, Leads, or Managers to meet guests&rsquo; and Owner&rsquo;s needs or business objectives, including any reasonable duties not expressly stated in this job description. In addition, the associate is expected to follow the employer&rsquo;s standards, policies, and procedures issued in other media, e.g., associate handbook, Company Intranet, Marriott Vacations Worldwide training videos, and Company Memos. Employment is at will, and this job description is not intended to create an offer, contract, or guarantee of employment. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</p><p></p><p>
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</p></div>

Call Center Sales Advisor International (Hybrid – Miami area required)

Join Hyatt Vacation Ownership and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hyatt Vacation Ownership

About Company

Virtual Assistant Sales Manager (NV or AZ)

Cook

Call Center Sales Advisor International (Hybrid – Miami area required)