Qureos Mentor

Hyatt Vacation Ownership

Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
<br><br>
CANDIDATE PROFILE
<br><br>
Education and Experience
<br><br>
<b>Required:</b><br>
High school diploma or GED
<br><br>
Proficiency in English
<br><br>
Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law
<br><br>
<b>Preferred:</b><br>
One-year related experience
<br><br>
<b>Successful Candidates Will Be Willing To:</b><br>
Must be willing to work weekends and holidays as required by business needs
<br><br>
JOB SPECIFIC TASKS
<br><br>
Building and Maintaining Customer Base
<br><br>
Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
<br><br>
Follow up on referrals/leads from owners.
<br><br>
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
<br><br>
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
<br><br>
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
<br><br>
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
<br><br>
Giving Sales Presentations
<br><br>
Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
<br><br>
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
<br><br>
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
<br><br>
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
<br><br>
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
<br><br>
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
<br><br>
Practice and continue to develop and improve sales script and presentation.
<br><br>
Ensure clear understanding of finance options and present as an approach to ownership.
<br><br>
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
<br><br>
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
<br><br>
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
<br><br>
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
<br><br>
Conducting and Managing Business Transactions
<br><br>
Assure complete and accurate processing of documents pertaining to sales.
<br><br>
Review details of contracts with prospective owners and Owners once they decide on purchase.
<br><br>
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
<br><br>
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
<br><br>
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
<br><br>
Complete purchase summary worksheet at end of each sale.
<br><br>
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
<br><br>
Providing Service to Others
<br><br>
Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
<br><br>
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
<br><br>
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Virtual Sales Executive - Latin America - Evergreen

<div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
Hourly Rate: $21.40<p></p><div><div><p>
Are you looking for a place where meaningful moments are made together?</p></div></div><div><div><p><br>
</p></div><div><p>At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a <b>Guest Services Agent</b> at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.</p>
<p><b>
Shift:</b> Part Time; Saturday and Sunday with open availability.</p></div><p></p><div><p><b><br>
Where great benefits lead to a life fulfilled.</b></p><div><ul><li><p>
Competitive Pay</p></li></ul></div><div><ul><li><p>
401K opportunities</p></li></ul></div><div><ul><li><p>
Travel discounts</p></li></ul></div><div><ul><li><p>
Professional Counseling &amp; Family Support</p></li></ul></div><div><ul><li><p>
Growth and Development Opportunities</p></li></ul></div><div><ul><li><ul><li><i>Benefit Eligibility will vary by position</i></li></ul></li></ul></div></div><p></p><div><p><br>
</p></div><div><p><b>Site Specific Perks</b></p><div><ul><li><p>
Free on-site parking
</p></li></ul></div><div><ul><li><p>Discounted shoes through Shoes for Crews twice per year (Engineering)</p></li></ul></div><div><ul><li><p>
Quarterly celebrations, Associate Appreciation Week, Bi Yearly Employee of the year award</p></li></ul></div></div></div><div><div><p><b>
As a </b><b>Guest Services Agent</b><b>, a typical day will include:</b></p></div><div><ul><li><p>
Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.</p></li></ul></div><div><ul><li><p>
Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
</p></li></ul></div><div><ul><li><p>Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)</p></li></ul></div><div><ul><li><p>
Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.</p></li></ul></div><div><ul><li><p>
Answers telephone calls and routes calls to the proper department as applicable.</p></li></ul></div><div><ul><li><p>
May be asked to assist with bellman and runner duties depending on facility or location.</p></li></ul></div><p></p><div><p><b><br>
Guest Experience and Company Standards</b></p></div><div><ul><li><p>
Welcome and greet guests and anticipate and address their needs.</p></li></ul></div><div><ul><li><p>
Interact with colleagues and guests professionally and promptly.</p></li></ul></div><div><ul><li><p>
Contribute to team goals.</p></li></ul></div><div><ul><li><p>
Always follow company policies and safety procedures.</p></li></ul></div><p></p><div><p><b><br>
To Become a </b><b>Guest Services Agent</b><b> at HVC:</b></p></div><div><ul><li><p>
Available to work various shifts, holidays, and both weekend days.</p></li></ul></div><div><ul><li><p>
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.</p></li></ul></div><div><ul><li><p>
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.</p></li></ul></div><div><ul><li><p>
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.</p></li></ul></div></div><div><div><ul><li><p>
Specific job duties may differ by property, size of team, or facility.</p></li></ul></div></div><p></p><p>
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</p></div>
<br><div><h2 class="jobSectionHeader"><b>Job Snapshot</b></h2>
<ul><li><div><b>Employee Type:</b><br>
<div>Part-Time</div>
</div></li><li><div><b>Location:</b><br>
<div>200 Sunset Lane</div>
Hyatt Vacation Club at Sunset Harbor
</div></li><li><div><b>Job Type:</b><br>
<div>Rooms &amp; Guest Services Operations</div>
</div></li><li><div><b>Experience:</b><br>
<div>Not Specified</div>
</div></li><li><div><b>Date Posted:</b><br>
<div>4/13/2026</div>
</div></li><li><div><b>Job ID:</b><br>
<div>JR89575</div>
</div></li><li><div><b>Hourly Rate</b><br>
<div>$21.40/HOUR</div></div></li></ul></div>

Front Desk Agent

<div><p><b>REMOTE AZ or NV preferred locations.</b></p><p><b>
2+ years of timeshare sales experience highly preferred</b></p><p>
Real Estate Licensed or Timeshare Sales Licensed</p><p></p><p>
*** Candidates must be available for these working hours.:</p><p>
Monday, Tuesday and Thursday 10:30AM to 6:30PM PST</p><p>
Wednesday 1:30PM to 9:30PM PST</p><p></p><p>
JOB SUMMARY</p><p>
Virtual Sales Executives deliver marketing generated sales presentations over the computer using screen-sharing technology that contributes to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).</p><p></p><h1 class="jobSectionHeader"><b>
CANDIDATE PROFILE</b></h1><p><b>
Education and Experience Required:</b></p><ul><li>
High school diploma or GED</li><li>
Private Office in the home for work and computer equipment</li><li>
Proficiency in English</li><li>
Proficiency in computer skills, specifically in Microsoft programs including Outlook, Excel and Team.</li><li>
Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law</li></ul><h1 class="jobSectionHeader"><b>
Preferred:</b></h1><ul><li>
Two years plus related face to face timeshare sales experience</li><li>
Experience in virtual sales methodology</li></ul><h1 class="jobSectionHeader"><b>
Successful Candidates Will Be Willing To:</b></h1><ul><li>
Work remotely from home</li><li>
Work weekends and holidays as required by business needs</li></ul><p></p><h1 class="jobSectionHeader"><b>
JOB SPECIFIC TASKS</b></h1><p><b>
Building and Maintaining Customer Base</b></p><ul><li>
Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.</li><li>
Follow up on referrals/leads from owners.</li><li>
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.</li><li>
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).</li><li>
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.</li><li>
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.</li></ul><h1 class="jobSectionHeader"><b>
Giving Sales Presentations</b></h1><ul><li>
Follow and adhere to the Consultative Sales Process when presenting to owners and potential owners.</li><li>
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.</li><li>
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.</li><li>
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.</li><li>
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.</li><li>
Practice and continue to develop and improve sales script and presentation.</li><li>
Ensure clear understanding of finance options and present as an approach to ownership.</li><li>
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).</li></ul><p></p><p>
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</p></div>

Experienced Virtual Timeshare Sales Executive - Remote AZ & NV

<div>Hourly Rate: $23.50<p></p><div><p>
Are you looking for a place where meaningful moments are made together?</p></div><p></p><div><div><div><div><div><div><p><br>
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a <b>Cook</b> at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.</p></div><p></p><div><p><b><br>
Where great benefits lead to a </b><b>life fulfilled</b><b>.</b></p></div><div><ul><li><p>
Competitive Pay</p></li></ul></div><div><ul><li><p>
Medical/Dental/Vision/401K opportunities</p></li></ul></div><div><ul><li><p>
Travel discounts</p></li></ul></div><div><ul><li><p>
Credit Union Membership</p></li></ul></div><div><ul><li><p>
Tuition Reimbursement</p></li></ul></div><div><ul><li><p>
Professional Counseling &amp; Family Support</p></li></ul></div><div><ul><li><p>
Growth and Development Opportunities</p></li></ul></div><div><ul><li><ul><li>Benefit Eligibility will vary by position</li></ul></li></ul></div><p></p><div><p><b><br>
S</b><b>ite Specific Perks</b></p><div><ul><li><p>
Free on-site parking</p></li></ul></div><div><ul><li><p>
Complimentary soft drinks (soda machine in cafeteria)</p></li></ul></div><div><ul><li><p>
Complimentary lunch, dinner, and tea and coffee in the morning</p></li></ul></div><div><ul><li><p>
Work shoe credit through Shoes for Crews twice a year</p></li></ul></div><div><ul><li><p>
Hats, sunscreen, and jackets are provided for those working outdoors, as needed</p></li></ul></div><div><ul><li><p>
&ldquo;Way to Go&rdquo; Incentive - $ deposited onto Wisely card</p></li></ul></div><div><ul><li><p>
Quarterly celebrations - Brand Champion nominations</p></li></ul></div><div><ul><li><p>
Monthly birthday recognition, monthly incentive for guest recognition, monthly department team building events</p></li></ul></div><div><ul><li><p>
Free ferry rides through hotel&rsquo;s ferry or full reimbursement if public ferry is needed to get to work (conditions apply)</p></li></ul></div><div><ul><li><p>
Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)</p></li></ul></div><div><ul><li><p>
Discounted Parking in Red Hook</p></li></ul></div><div><ul><li><p>
Complimentary excursions with Cruz Bay Water Sports</p></li></ul></div></div></div><div><div><p><b>
As </b><b>a</b><b> </b><b>Cook</b><b>, a typical day will include:</b></p></div><div><ul><li><p>
Operates ovens, stoves, grills, microwaves, and fryers to prepare foods.</p></li></ul></div><div><ul><li><p>
Maintains up-to-date knowledge of company food safety programs.</p></li></ul></div><div><ul><li><p>
Cooks all potentially hazardous food to correct temperatures following HACCP guidelines.</p></li></ul></div><div><ul><li><p>
Follows all food safety and handling policies and procedures.</p></li></ul></div><div><ul><li><p>
Sets up and breaks down workstation with required tools, equipment, or supplies.</p></li></ul></div><p></p><div><p><b><br>
Guest Experience and Company Standards</b></p></div><div><ul><li><p>
Welcome and greet guests and anticipate and address their needs.</p></li></ul></div><div><ul><li><p>
Interact with colleagues and guests professionally and promptly.</p></li></ul></div><div><ul><li><p>
Contribute to team goals.</p></li></ul></div><div><ul><li><p>
Always follow company policies and safety procedures.</p></li></ul></div><p></p><div><p><b><br>
To Become </b><b>a</b><b> </b><b>Cook</b><b> at MVW:</b></p></div><div><ul><li><p>
Available to work various shifts, holidays, and both weekend days.</p></li></ul></div><div><ul><li><p>
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.</p></li></ul></div><div><ul><li><p>
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.</p></li></ul></div></div><div><div><ul><li><p>
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.</p></li></ul></div></div></div></div></div></div><p></p><p>
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</p></div>

Cook

<div><div><p>Are you looking for a place where meaningful moments are made together?</p></div><p></p><div><div><p><br>
At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a <b>Recreation Attendant</b> at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, everyone is connected by care and inclusivity.</p></div><p></p><div><p><b><br>
Where great benefits lead to a </b><b>life fulfilled</b><b>.</b></p></div><div><ul><li><p>
Competitive Pay</p></li></ul></div><div><ul><li><p>
Medical/Dental/Vision/401K opportunities</p></li></ul></div><div><ul><li><p>
Travel discounts</p></li></ul></div><div><ul><li><p>
Credit Union Membership</p></li></ul></div><div><ul><li><p>
Tuition Reimbursement</p></li></ul></div><div><ul><li><p>
Professional Counseling &amp; Family Support</p></li></ul></div><div><ul><li><p>
Growth and Development Opportunities</p></li></ul></div><div><ul><li><ul><li>Benefit Eligibility will vary by position</li></ul></li></ul></div><p></p><div><p><b><br>
Shift:</b> 1st/2nd; must be available to work weekends and holidays</p><p></p><p><b>
S</b><b>ite Specific Perks</b></p><ul><li><p>
Free On-Site Parking</p></li><li><p>
Free Golf</p></li><li><p>
Discounted meals</p></li><li><p>
Department celebrations</p></li><li><p>
Associate Appreciation Week</p></li><li><p>
Monthly associate recognition and reward programs</p></li><li><p>
Monthly phone stipend</p></li></ul></div></div><p></p><div><div><p><b>
As a Recreation Attendant, a typical day</b><b> will include:</b></p></div><div><ul><li><p>
Promotes a fun and relaxing atmosphere for Owner/guests in all recreational activities and areas.</p></li></ul></div><div><ul><li><p>
Expresses an upbeat and enthusiastic attitude.</p></li></ul></div><div><ul><li><p>
Provides information to Owner/guests about available recreational facilities, activities, lessons, and equipment.</p></li></ul></div><div><ul><li><p>
Encourages and recruits&rsquo; Owner/guests to participate in recreation activities.</p></li></ul></div><div><ul><li><p>
Registers and schedules Owners/guests for activities by recording information using the appropriate methods.</p></li></ul></div><div><ul><li><p>
Processes payments for rental equipment, recreation activities, facility rentals, or retail sales.</p></li></ul></div><p></p><div><p><b><br>
Guest Experience and Company Standards</b></p></div><div><ul><li><p>
Welcome and greet guests and anticipate and address their needs.</p></li></ul></div><div><ul><li><p>
Interact with colleagues and guests professionally and promptly.</p></li></ul></div><div><ul><li><p>
Contribute to team goals.</p></li></ul></div><div><ul><li><p>
Always follow company policies and safety procedures.</p></li></ul></div><p></p><div><p><b><br>
To Become a </b><b>Recreation Attendant</b><b> at </b><b>HVC</b><b>:</b></p></div><div><ul><li><p>
Available to work various shifts, holidays, and both weekend days.</p></li></ul></div><div><ul><li><p>
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.</p></li></ul></div><div><ul><li><p>
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.</p></li></ul></div><div><ul><li><p>
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.</p></li></ul></div></div><p></p><p>
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</p></div>

Recreation Attendant

<div><p>$15 per hour plus commissions! Hybrid position (Must live in the Miami, FL area!)</p><p></p><p><br>
Interested in joining an outstanding, well-established organization that will enable you to earn a competitive base salary plus incentives?<br>
<br>
Look no further! What sets this position apart from the rest?<br>
<br>
Let&rsquo;s begin with a $1,000 sign-on bonus!</p><p>
Let&rsquo;s talk about INCENTIVE:</p><p>
 International Desk &ndash; An additional average of $3.38 per hour week over week
<br>
<br>
In addition, this position also includes a compensation package that includes:<br>
<br>
1. Paid Training<br>
2. Medical, Dental and Vision Insurance<br>
3. Life Insurance<br>
4. 401K, Employer match<br>
5. Employee Assistance Program (EAP)<br>
6. Paid Time Off (PTO &ndash; includes vacation, sick and personal days)<br>
7. Interval Perks &ndash; Free vacation stays</p><p>
What are you waiting for?
<br>
Do not miss out on a great opportunity!</p><p>
Apply today to become a part of a collaborative environment with great team members and exceptional leadership!!!</p><p></p><p><br>
JOB SUMMARY</p><p>
Training may be on site or virtual, position is location adaptable and may allow working from home after completing new hire period. Must live in the Miami, FL area!</p><p></p><p>
As an Advisor, Telephone Sales II Intl at Marriott Vacations Worldwide (MVW), you will be responsible for making meaningful moments for customers and potential owners. As Telephone Sales Advisor II, Intl, you will make outbound calls to international members primarily, as well as other markets as needed. Renew and extend membership for existing members, upgrade memberships to premium status, reinstate members whose memberships have lapsed and present membership to non-existing members. Drive sales of ancillary travel products and services. Make outbound calls to members to solicit deposits and extensions, while educating members on how to make best use of membership and exchange benefits. You will resolve customer objections and upsell as appropriate. Pilot new products and services. The role also emphasizes delivering exceptional customer service throughout these processes.</p><p></p><p>
This position requires computer proficiency and the ability to swiftly navigate multiple systems/applications to access and accurately input data into proper fields, typically, while using multiple computer monitors.</p><p></p><p>
You will add to the success of the MVW team by maintaining high standards and providing the best service. You will need to have a flexible schedule, communicate clearly with coworkers and guests, and follow the company's rules in all situations. Specific job duties may differ by property, size of team, or facility. Join our expanding team and become a valuable member where meaningful moments are made together.</p><p></p><p>
JOB REQUIREMENTS</p><p>
Physical Ability&mdash; Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time or for an entire work shift.</p><p></p><p>
Work Schedules&mdash; Maintain availability to work a fluctuating schedule, based on business needs, which may include days, nights, weekends, and holidays.</p><p></p><p>
Education, Certification, or Licenses Preferred &ndash; High School Diploma or G.E.D. Equivalent preferred but not required. Proficiency in English (additional language required for certain positions). Two years of sales experience required. Minimum of one year of experience in Exchange, Customer Relations, or equivalent Company call center experience.</p><p></p><p>
Competencies &ndash; Personal Attributes: Dependability, Presentation, Positive Demeanor, Adaptability/ Flexibility, Stress Tolerance, Integrity, Multitasking, Organizational, Computer Literate, Resilience</p><p>
Interpersonal Skills: Customer Service Orientation, Teamwork, Sales, Negotiation,</p><p>
Communication: Listening, English Language Proficiency, Telephone Etiquette,</p><p>
Job Title Advisor, Telephone Sales II Intl</p><p>
Job Profile</p><p>
Grade</p><p>
Exempt Status Non- Exempt</p><p>
Last Modified September 2024</p><p>
Analytical Skills: Learning, Problem Solving, Attention to Detail</p><p></p><p>
ESSENTIAL FUNCTIONS</p><ul><li>Contact existing and lapsed members to solicit deposits, deposit extensions and other marketing campaigns as assigned.</li><li>Renew, extend and upgrade memberships.</li><li>Pilots new products and services as applicable.</li><li>Builds value and educate members on how to effectively utilize their membership and applicable services.</li><li>Answers questions on all Interval International products and exchanges.</li><li>Overcome customer objections while maintaining a polite and enthusiastic demeanor.</li><li>Performs all necessary duties to process membership renewals, upgrades, and reinstatement of delinquent membership duties such as sending out letters, etc.</li><li>Answers questions on all Interval International products and exchanges, across international and domestic markets.</li><li>Meets assigned revenue and product goals based upon assigned campaigns and incentive program standards.</li><li>Maintains a minimum of 90% performance on call monitoring&rsquo;s.</li><li>Contact the appropriate individual or department (e.g., Customer Service, Exchange, etc.) as necessary to resolve escalated calls, requests, or problems.</li><li>Successfully navigate all functions of dialer functions.</li></ul><p></p><ul><li>Communication</li><li>Communicate via telephone using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the caller's name, transferring calls to the appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.</li><li>Speak to guests and coworkers using clear, appropriate, and professional language.</li><li>Talk with and listen to other employees to effectively exchange information.</li><li>Provides assistance to coworkers, ensuring they understand their tasks.</li><li>Ability to handle multiple systems simultaneously, along with proficiency in reading, writing and comprehension.</li></ul><p></p><ul><li>Working With Others</li><li>Support all coworkers and treat them with dignity and respect.</li><li>Develop and maintain positive and productive working relationships with other employees and departments.</li><li>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.</li></ul><p></p><ul><li>Quality Assurance/Quality Improvement</li><li>Complies with quality assurance expectations and standards.</li></ul><p></p><ul><li>Policies and Procedures</li><li>Maintain confidentiality of proprietary materials and information.</li><li>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures.</li></ul><p></p><p>
WORK ENVIRONMENT</p><p>
Work Area Expectations:</p><p>
&sect; Frequently Asked to Perform the Following</p><p>
o Lift/Carry/Push/Pull Items that Weigh up to 10lbs.</p><p>
o Use of Computer, telephone, and other office equipment</p><p>
o Stand</p><p>
o Walk</p><p>
o Sit</p><p>
o Work a schedule that includes specific shifts and hours.</p><p></p><p>
&sect; Occasionally Asked to Perform the Following</p><p>
o Lift/Carry/Push/Pull Items that Weigh up to 50lbs with assistance.</p><p>
o Exposure to high levels of noise</p><p>
o Climb Stairs</p><p>
o Bend</p><p>
o Stoop</p><p>
o Crouch</p><p>
o Reach</p><p>
o Grasp</p><p></p><p>
&sect; Never Asked to Perform the Following</p><p>
This job description includes the essential functions, job requirements, and minimum standard of work expected from an associate in this position. Associates are expected to perform all other reasonable duties as assigned by Supervisors, Leads, or Managers to meet guests&rsquo; and Owner&rsquo;s needs or business objectives, including any reasonable duties not expressly stated in this job description. In addition, the associate is expected to follow the employer&rsquo;s standards, policies, and procedures issued in other media, e.g., associate handbook, Company Intranet, Marriott Vacations Worldwide training videos, and Company Memos. Employment is at will, and this job description is not intended to create an offer, contract, or guarantee of employment. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</p><p></p><p>
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</p></div>

Call Center Sales Advisor International (Hybrid – Miami area required)

<div>Hourly Rate: $26.00<p></p><div><p><b>
JOB</b><b> </b><b>SUMMARY</b></p></div><p></p><div><p><br>
Patrols all areas of the property; assists owner/guests with room access. Monitors Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Locks property entrances when required. Conducts daily physical hazard inspections. Responds to accidents, contacts EMS or administers first aid/CPR as required. Assists owner/guests/associates during emergency situations. Notifies appropriate individuals in the event of accidents, attacks, or other incidents. Defuses owner/guest/associate disturbances. Calls for outside assistance if necessary. Completes incident reports to document all Loss Prevention related incidents. Handles all interruptions and complaints. Resolves safety hazard situations. Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation. Reports to scenes of vehicle accidents/thefts. Calls for assistance using proper code responses. Completes a Loss Prevention shift summary/daily activity report. Maintains confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals. Conducts investigations and gathers evidence. Conducts interviews with relevant parties.</p></div><div><p><br>
</p></div><div><p><b>CORE WORK ACTIVITIES</b></p></div><div><div><ul><li><p>
Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications.</p></li><li><p>
Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets.</p></li><li><p>
Welcomes and acknowledges all owners/guests according to company standards, anticipates and addresses owners/guests' service needs, assists individuals with disabilities, and thanks owners/guests with genuine appreciation.</p></li><li><p>
Speaks with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette.</p></li><li><p>
Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of other associates.</p></li><li><p>
Complies with quality assurance expectations and standards.
</p></li><li><p>Stands, sits, or walks for an extended period or for an entire work shift.</p></li><li><p>
Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.</p></li><li><p>
Performs other reasonable job duties as requested by Supervisors.</p></li><li><p>
Attention to customer service with a professional and pleasant personality.</p></li><li><p>
Available to work a flexible schedule including evenings, weekends, and holidays.</p></li></ul></div></div><p></p><p>
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</p></div>

Safety and Security Officer PM

Join Hyatt Vacation Ownership and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.