Qureos Mentor

Hyde Park Hospitality

<div><div>Join our team and receive a $200.00 sign-on bonus!<div>
Airport Lounge Host
Pay: $18.00-$19.00 per hour
Shift Times: 4:45 AM-12:00 PM; 12:00 PM-7:40 PM
Host Job Summary 
 
The Host is a personal representation of the service and overall hospitality of The Club lounge located inside the Grand Rapids Gerald R. Ford International Airport. They set the tone for the guest&rsquo;s entire visit. Upon arrival at the lounge the Host will greet the guest, calling them by name, check credentials and/or process sales and usher guest into the lounge. The Host provides lounge tours and completes guest discrepancy reports.
Host Basic Skills<ul><li>
Hospitality Focus &ndash; focus on guest satisfaction and providing memorable experiences. Generous, friendly and warm spirited.</li><li>
Guest Experience- Maintains a friendly, cheerful, and courteous demeanor at all times ensuring highest level of guest experience in an elevated environment while accurately answering inquiries from guests.</li><li>
Active Listening &ndash; Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.</li><li>
Reading Comprehension &ndash; Understanding written sentences and paragraphs in work related documents.</li><li>
Speaking &ndash; Talking to others to convey information effectively.</li><li>
Writing &ndash; Communicating effectively in writing as appropriate for the needs of the audience.</li><li>
Conflict Resolution &ndash; deescalate situations in a professional and courteous manner.</li><li>
Problem Solving &ndash; develop solutions to remove obstacles to problems that may arise.</li></ul>
Host Primary Job Duties<ul><li>
Interact with guests via premier clubroom/bar environment in a professional and pleasant manner.</li><li>
Welcome guests by name and assist them throughout their stay.</li><li>
Being accountable and taking ownership of the guest's experience from beginning to end.</li><li>
Employing the Guest First philosophy in meeting guests' needs and expectations.</li><li>
The ability to listen to the guest's needs, in turn offering confident recommendations, resulting in high satisfaction from the guest with the service they received.</li><li>
Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting guest experience at the forefront of everything you do.</li><li>
Knowledgeable about the lounge, each guest and the surrounding area</li><li>
Communicate with guests over the phone and in person.
</li><li>Provide all information guests need to enjoy their stay; it may include providing information on the facilities and the services for booking.</li><li>
Possess basic working knowledge of alcoholic beverages and food offerings</li><li>
Complete paperwork related to daily sales, passenger counts and miscellaneous reporting</li><li>
Always follow established safety procedures. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty</li><li>
Other duties as assigned</li></ul>
Host Minimum Acceptable Qualifications:<ul><li>
Strong communication skills and willingness to work as part of a team</li><li>
Ability to effectively and pleasantly present information one-on-one and in group settings to guests and other team members of the Company</li><li>
Passion for servicing guest with proactive solutions.</li><li>
Ability to follow directions and procedures, effective time management and organizational skills</li><li>
Demonstrates the ability to interact with guests and coworkers in a friendly, enthusiastic, and outgoing manner</li><li>
Requires ability to maintain composure under pressure and awareness of surroundings and cultural differences</li><li>
Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment</li><li>
Be able to stand during entire scheduled shift</li><li>
Ability to handle the stress of a face-paced work shift up to ten (10) hours</li><li>
Requires the ability to lift and / or move up to 40 pounds</li><li>
Requires the ability to walk, bend, twist, and stand to perform normal job functions</li><li>
Report to work on a regular and timely basis</li><li>
Able to work rotating shifts including weekends and holidays</li><li>
Must be able to pass and obtain security background check and clearance to work in airport environment</li></ul>
Benefits:<ul><li>
Vacation and PTO</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)</li></ul>
ABOUT THE COMPANY
Hyde Park Hospitality (HPH) is a young&mdash;but dynamic and fast-growing&mdash;company built on deep roots in the food business. HPH earned Crain&rsquo;s Fast 50 Award in 2025 for being one (ranked 35th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.</div></div></div>

Airport Lounge Host - Part-Time

<div>Airport Lounge Food and Beverage Runner 
 
Pay: $20.00 per hour 
Job Summary
The Food and Beverage (F&amp;B) Runner provides best-in-class guest service to our guests and is responsible for engaging with guests for the servicing of all food and beverage items at the premium lounge, by Airport Dimensions supporting the Chase Sapphire Lounge by The Club, located in the Harry Reid International Airport.. The F&amp;B Runner delivers all food and beverage mobile orders directly to the guests' table, ensuring timely service and food quality.
Basic Skills<ul><li>
Hospitality Focus &ndash; focus on guest satisfaction and providing memorable experiences. Generous, friendly, and warm spirited.</li><li>
Guest Experience- Maintains a friendly, cheerful, and courteous demeanor at all times ensuring highest level of guest experience in an elevated environment while accurately answering inquiries from guests.</li><li>
Active Listening &ndash; Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.</li><li>
Reading Comprehension &ndash; Understanding written sentences and paragraphs in work related documents.</li><li>
Speaking &ndash; Talking to others to convey information effectively.</li><li>
Writing &ndash; Communicating effectively in writing as appropriate for the needs of the audience.</li><li>
Conflict Resolution &ndash; deescalate situations in a professional and courteous manner.</li><li>
Problem Solving &ndash; develop solutions to remove obstacles to problems that may arise.</li></ul>
Primary Job Duties<ul><li>
Ensures a positive guest experience for all guests and resolves guest complaints in a manner consistent with policy, and with guest satisfaction in mind</li><li>
Act as the contact point between Front of the House and Back of the House staff</li><li>
Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)</li><li>
Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins</li><li>
Serves food and beverage items using established rules and sequence of service in a timely and safe manner</li><li>
Check in with guests and take additional orders or refill water, as needed</li><li>
Inform restaurant staff about guest&rsquo;s feedback or requests</li><li>
Maintains knowledge of all food and beverage offerings.</li><li>
Remove dirty dishes and utensils</li><li>
Answer guests&rsquo; questions about ingredients and menu items</li><li>
Ensure timely and safe delivery of food and beverage items ordered/requested by guests</li><li>
Other duties as assigned</li></ul>
Minimum Acceptable Qualifications:<ul><li>
Demonstrates the ability to interact with guests and coworkers in a friendly, enthusiastic, and outgoing manner</li><li>
Ability to effectively and pleasantly present information in one-on-one and group settings to guests and other team members of the Company</li><li>
Requires ability to maintain composure under pressure and awareness of surroundings and cultural differences</li><li>
Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment</li><li>
Understanding of hygiene and food safety rules</li><li>
Physical ability and stamina to carry heavy trays and stand for long hours</li><li>
Availability to work various shifts, including weekends</li><li>
Multi-tasking abilities</li><li>
Good oral communication skills</li><li>
Ability to handle the stress of a face-paced work shift up to ten (10) hours</li><li>
Requires the ability to lift and / or move up to 40 pounds</li><li>
Requires the ability to walk, bend, twist, and stand to perform normal job functions</li><li>
Report on work on a regular and timely basis</li><li>
Able to work rotating shifts including weekends and holidays</li><li>
Must be able to pass and obtain security background check and clearance to work in airport environment</li></ul>
Benefits:<ul><li>
Medical Insurance (Health, Dental, Vision)</li><li>
Disability Insurance</li><li>
Vacation and PTO</li><li>
401K Plan with generous Company Matching</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)</li></ul>
ABOUT THE COMPANY
Hyde Park Hospitality (HPH) is a young&mdash;but dynamic and fast-growing&mdash;company built on deep roots in the food business. HPH earned Crain&rsquo;s Fast 50 Award in 2025 for being one (ranked 35th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.</div>

Food and Beverage Runner - Airport Lounge

<div><div><div><div>Airport Lounge Food and Beverage Runner (JFK)
Pay: $22.00 per hour
Job Summary
The Food and Beverage (F&amp;B) Runner provides best-in-class guest service to our guests and is responsible for engaging with guests for the servicing of all food and beverage items at the Sapphire Lounge by The Club located in the John F. Kennedy International Airport. The F&amp;B Runner delivers all food and beverage mobile orders directly to the guests' table, ensuring timely service and food quality.
Basic Skills<ul><li>
Hospitality Focus &ndash; focus on guest satisfaction and providing memorable experiences. Generous, friendly, and warm spirited.</li><li>
Guest Experience- Maintains a friendly, cheerful, and courteous demeanor at all times ensuring highest level of guest experience in an elevated environment while accurately answering inquiries from guests.</li><li>
Active Listening &ndash; Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.</li><li>
Reading Comprehension &ndash; Understanding written sentences and paragraphs in work related documents.</li><li>
Speaking &ndash; Talking to others to convey information effectively.</li><li>
Writing &ndash; Communicating effectively in writing as appropriate for the needs of the audience.</li><li>
Conflict Resolution &ndash; deescalate situations in a professional and courteous manner.</li><li>
Problem Solving &ndash; develop solutions to remove obstacles to problems that may arise.</li></ul>
Primary Job Duties<ul><li>
Ensures a positive guest experience for all guests and resolves guest complaints in a manner consistent with policy, and with guest satisfaction in mind</li><li>
Act as the contact point between Front of the House and Back of the House staff</li><li>
Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)</li><li>
Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins</li><li>
Serves food and beverage items using established rules and sequence of service in a timely and safe manner</li><li>
Check in with guests and take additional orders or refill water, as needed</li><li>
Inform restaurant staff about guest&rsquo;s feedback or requests</li><li>
Maintains knowledge of all food and beverage offerings.</li><li>
Remove dirty dishes and utensils</li><li>
Answers guests&rsquo; questions about ingredients and menu items</li><li>
Ensures timely and safe delivery of food and beverage items ordered/requested by guests</li><li>
Assists with cleaning rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, break rooms if assigned by a manager</li><li>
Other duties as assigned</li></ul>
Minimum Acceptable Qualifications:<ul><li>
Demonstrates the ability to interact with guests and coworkers in a friendly, enthusiastic, and outgoing manner</li><li>
Ability to effectively and pleasantly present information in one-on-one and group settings to guests and other team members of the Company</li><li>
Requires ability to maintain composure under pressure and awareness of surroundings and cultural differences</li><li>
Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment</li><li>
Understanding of hygiene and food safety rules</li><li>
Physical ability and stamina to carry heavy trays and stand for long hours</li><li>
Availability to work various shifts, including weekends</li><li>
Multi-tasking abilities</li><li>
Good oral communication skills</li><li>
Ability to handle the stress of a face-paced work shift up to ten (10) hours</li><li>
Requires the ability to lift and / or move up to 40 pounds</li><li>
Requires the ability to walk, bend, twist, and stand to perform normal job functions</li><li>
Report on work on a regular and timely basis</li><li>
Able to work rotating shifts including weekends and holidays</li><li>
Must be able to pass and obtain security background check and clearance to work in airport environment</li></ul>
Benefits:<ul><li>
Medical Insurance (Health, Dental, Vision)</li><li>
Disability Insurance</li><li>
Vacation and PTO</li><li>
401K Plan with generous Company Matching</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)</li></ul>
ABOUT THE COMPANY
Hyde Park Hospitality (HPH) is a young&mdash;but dynamic and fast-growing&mdash;company built on deep roots in the food business. HPH earned Crain&rsquo;s Fast 50 Award in 2025 for being one (ranked 35th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.</div></div></div></div>

Food and Beverage Runner (JFK)

<div><div><div><div>Airport Lounge Concierge (JFK)
Pay: $24.00 per hour
Job Summary
The Concierge is a personal representation of the service and overall hospitality of the staff at the premium lounge, by Airport Dimensions supporting the Sapphire Lounge by The Club, inside the John F. Kennedy International Airport. They are first touchpoint the guest encounters. They set the tone for the guest&rsquo;s entire visit. Upon arrival at the lounge the Concierge will greet the guest, calling them by name, check credentials and/or process sales and usher guest into the lounge. Concierge provides lounge tours and completes guest discrepancy reports.
Basic Skills<ul><li>
Hospitality Focus &ndash; focus on guest satisfaction and providing memorable experiences. Generous, friendly and warm spirited.</li><li>
Guest Experience- Maintains a friendly, cheerful, and courteous demeanor at all times ensuring highest level of guest experience in an elevated environment while accurately answering inquiries from guests.</li><li>
Active Listening &ndash; Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.</li><li>
Reading Comprehension &ndash; Understanding written sentences and paragraphs in work related documents.</li><li>
Speaking &ndash; Talking to others to convey information effectively.</li><li>
Writing &ndash; Communicating effectively in writing as appropriate for the needs of the audience.</li><li>
Conflict Resolution &ndash; deescalate situations in a professional and courteous manner.</li><li>
Problem Solving &ndash; develop solutions to remove obstacles to problems that may arise.</li></ul>
Primary Job Duties<ul><li>
Interact with guests via premier clubroom/bar environment in a professional and pleasant manner.</li><li>
Welcome guests by name and assist them throughout their stay.</li><li>
Being accountable and taking ownership of the guest's experience from beginning to end.</li><li>
Employing the Guest First philosophy in meeting guests' needs and expectations.</li><li>
The ability to listen to the guest's needs, in turn offering confident recommendations, resulting in high satisfaction from the guest with the service they received.</li><li>
Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting guest experience at the forefront of everything you do.</li><li>
Knowledgeable about the lounge, each guest and the surrounding area</li><li>
Communicate with guests over the phone and in person.</li><li>
Provide all information guests need to enjoy their stay; it may include providing information on the facilities and the services for booking.</li><li>
Possess basic working knowledge of alcoholic beverages and food offerings</li><li>
Complete paperwork related to daily sales, passenger counts and miscellaneous reporting</li><li>
Always follow established safety procedures.</li><li>
Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty</li><li>
Other duties as assigned</li></ul>
Minimum Acceptable Qualifications:<ul><li>
Strong communication skills and willingness to work as part of a team.</li><li>
Ability to effectively and pleasantly present information one-on-one and in group settings to guests and other team members of the Company.</li><li>
Passion for servicing guest with proactive solutions.</li><li>
Ability to follow directions and procedures, effective time management and organizational skills</li><li>
Demonstrates the ability to interact with guests and coworkers in a friendly, enthusiastic, and outgoing manner</li><li>
Requires ability to maintain composure under pressure and awareness of surroundings and cultural differences</li><li>
Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment</li><li>
Be able to stand during entire scheduled shift</li><li>
Ability to handle the stress of a face-paced work shift up to ten (10) hours</li><li>
Requires the ability to lift and / or move up to 40 pounds</li><li>
Requires the ability to walk, bend, twist, and stand to perform normal job functions</li><li>
Report to work on a regular and timely basis</li><li>
Able to work rotating shifts including weekends and holidays</li><li>
Must be able to pass and obtain security background check and clearance to work in airport environment</li></ul>
Benefits:<ul><li>
Medical Insurance (Health, Dental, Vision)</li><li>
Disability Insurance</li><li>
Vacation and PTO</li><li>
401K Plan with generous Company Matching</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)</li></ul>
ABOUT THE COMPANY
Hyde Park Hospitality (HPH) is a young&mdash;but dynamic and fast-growing&mdash;company built on deep roots in the food business. HPH earned Crain&rsquo;s Fast 50 Award in 2025 for being one (ranked 35th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.</div></div></div></div>

Airport Lounge Concierge (JFK)

<div>JOIN OUR TEAM AND RECEIVE A $200 SIGN-ON BONUS!
We cover airport badging fees and parking!
Pay: $19.00 per hour
Shift Timing(S): 4:00 AM-12:30 PM; 12:30 PM-9:00 PM
Hyde Park Hospitality, LLC (HPH) is a strategic partner with Airport Dimensions and Sodexo at The Club - located within the Charleston International Airport. HPH brings both experience and expertise to every level of food service and customer care.
JOB SUMMARY
The Club is located alongside various shops and restaurants. It is a fast-paced, fun work environment that is growing in style and amenities.
The Club is looking for Full-Time Lounge Attendants with flexible availability to work weekdays, weekends, holidays and opening or closing scheduled shifts. Shifts are subject to change, based on business needs.
JOB DESCRIPTION
The description below is designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications, which may be required of team members assigned to this job classification. 
The work of the Floor Attendant includes: Performing a full range of food preparation, cleaning, and customer service for the Lounge. The duties of a Floor Attendant include but are not limited to:<ul><li>
Maintains a neat work environment, kitchen and passenger seating area including picking up trash, washing dirty dishes, restocking and arranging buffet and food offerings, magazines and newspapers in an orderly fashion, etc</li><li>
Restocks food and beverage offerings including; chaffing dishes, crock pots, trays, snacks, coffee, cups, glasses, ice, etc. in all service areas</li><li>
Completes any paperwork related to daily inventory / orders</li><li>
Meets customer and passenger needs through courteous customer service skills via clubroom/bar environment</li><li>
Maintains current city and state approved badged and permits, as applicable</li><li>
Adheres to all local and state health department and other state agency regulations</li><li>
Ability to function in the duties of a Customer Service Assistant if necessary</li></ul>
JOB REQUIREMENTS 
Ability to successfully pass airport authority security background check. High school diploma or GED is preferred. Related background in customer service or restaurant/bar service. Must be at least 18 or 21 years of age as applicable by law. Must be able to handle multiple tasks and possess verbal communication skills necessary to communicate with customers, passengers, and co-workers. Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off. Ability to read, write, speak and understand the English language.
ESSENTIAL JOB FUNCTIONS<ul><li>
Must be able to perform the following essential duties complying with company standards:</li><li>
Ability to cooperate with peers, customers, and supervisors of diverse nature who may hold divergent views</li><li>
Pass and maintain all necessary licenses and certifications including, but not limited to, local health department food handler certification</li><li>
Must be able to stand during entire scheduled shift.</li><li>
Ability to handle the stress of a fast-paced work shift up to ten (10) hours</li><li>
Ability to read and interpret basic documents, and comply with all company policies and procedures</li><li>
Ability to effectively present information in one-on-one and group settings to passengers, customers and other team members of the Company</li><li>
Ability to add, subtract, multiply and divide using whole numbers</li><li>
Ability to make change when making a cash transaction on Point-of-Sale machine</li><li>
Ability to interpret instructions furnished in written, oral, diagram, or schedule form</li><li>
Ability to bend, climb up/down, crouch, hear, kneel, reach, speak, stand, turn, twist, walk</li><li>
Must be able to lift 40 pounds, 40 inches high without the aid of another person</li><li>
Must be able to push and/or pull 120 pounds with the assistance of a wheeled cart</li><li>
Ability to perform tasks safely and according to established procedures to prevent personal injury, injury to others and avoid damage to the environment, facilities, and equipment</li><li>
Ability to follow all lawful safety, health and liquor rules and regulations</li><li>
Personal appearance and grooming that will present a favorable corporate and customer image</li><li>
Must be able to pass and obtain security background check and clearance to work in airport environment</li><li>
Report to work on a regular and timely basis</li></ul>
BENEFITS<ul><li>
Medical Insurance (Health, Dental, Vision)</li><li>
Disability Insurance</li><li>
Vacation and PTO</li><li>
401K Plan with generous Company Matching</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)</li></ul>
ABOUT THE COMPANY
Hyde Park Hospitality (HPH) is a young&mdash;but dynamic and fast-growing&mdash;company built on deep roots in the food business. HPH earned Crain&rsquo;s Fast 50 Award in 2025 for being one (ranked 35th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.</div>

Airport Lounge Attendant