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Ibin Ajayan Trading Group

Job Title:Junior IT Support / Helpdesk TechnicianJob Summary:We are seeking a Junior IT Support / Helpdesk Technician with at least 1 year of experience in providing technical support. The ideal candidate will assist in troubleshooting hardware and software issues, supporting end-users, and ensuring smooth IT operations.Key Responsibilities:<ul><li>Provide first-level technical support for desktops, laptops, printers, and other IT equipment.</li><li>Troubleshoot and resolve hardware, software, and basic network issues.</li><li>Install, configure, and maintain operating systems and applications.</li><li>Assist with user account management (password resets, access permissions).</li><li>Log and track support requests in the ticketing system.</li><li>Support IT inventory management and maintain documentation.</li><li>Escalate complex issues to senior IT staff when necessary.</li></ul>Requirements:<ul><li>Minimum 1 year of experience in an IT support or helpdesk role.</li><li>Basic knowledge of Windows OS, MS Office, and common IT hardware.</li><li>Familiarity with network basics (LAN/Wi-Fi, IP addressing).</li><li>Good problem-solving and communication skills.</li><li>Ability to work in a team-oriented environment.</li><li>Diploma or degree in IT, Computer Science, or related field (or equivalent experience).</li></ul>Preferred Skills (Nice to Have):<ul><li>Basic knowledge of Active Directory and Office 365.</li><li>Knowledge of remote support tools.</li><li>Basic understanding of IT security best practices.</li><li>Basic knowledge of networking and CCTV.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Required notice period / visa status?</li></ul>

Junior IT Support/Helpdesk Technician

Role in the organization:&#8203;We're looking for an experienced Auto Electrician &ndash; Commercial Vehicles to join our team, someone with extensive knowledge of Commercial vehicle Electrical &amp; AC repairs.An auto electrician is a specialist who installs, inspects, maintains, and repairs the electrical and electronic systems of vehicles, i.e. Commercial Vehicles, Pickups, Trucks, Buses, and sometimes Equipment.Our requirements:Professional experience as an Auto AC ElectricianKnowledge of vehicle mechanicsAbility to diagnose AC and electrical faultsPractical experience in Commercial Vehicles &amp; Heavy Truck Electrical repairsGood work organization and ability to work independentlyKnowledge of specialized workshop equipment operationAbility to work in a teamKey Responsibilities:Diagnosing and Repairing Electrical Issues: Identifying problems in vehicle electrical systems using diagnostic tools and technical diagrams, then repairing or replacing faulty wiring, components, or systems.Tasks: Perform inspection and electrical repairs of commercial vehicles i.e. Ashok Leyland, IVECO &amp; Mahindra.Installing Electrical Components: Fitting new wiring, lighting systems, alarms, immobilizers, audio systems, and other electrical accessories.Maintaining Electrical Systems: Servicing batteries, alternators, starters, and other electrical parts to ensure reliable operation.Testing and Troubleshooting: Using digital diagnostic equipment to test circuits, fuses, relays, and other components for faults.<ul><li>Customer Interaction: Gathering information from customers about issues, explaining diagnoses and repair options, and providing time and cost estimates.</li><li>Documentation and Record Keeping: Completing job reports, processing paperwork, and maintaining records of work performed.</li><li>Adhering to Safety and Quality Standards: Ensuring all work meets safety, regulatory, and manufacturer standards.</li><li>Perform repairs to manufacturer and customer specifications</li><li>Examines assigned vehicles to determine if further safety related to electrical work is required.</li><li>Communicate with Service Advisor / Supervisor immediately if additional work is needed, if the work outlined is not needed, or if repairs can&rsquo;t be completed within the promised time.</li><li>Reports any safety issues immediately to management.</li><li>Other tasks as assigned.</li></ul>Required Skills and Qualifications:<ul><li>Technical Knowledge: Advanced understanding of modern vehicle electrical systems and electronics.</li><li>Problem-Solving: Ability to troubleshoot complex electrical problems and interpret wiring diagrams and blueprints.</li><li>Tool Proficiency: Skilled in using diagnostic tools such as multimeters, oscilloscopes, voltmeters and Diagnostic Testers.</li><li>Communication: Good verbal and written communication skills to interact with customers and colleagues.</li><li>Physical Abilities: Capability to work in confined spaces, stand or crouch for long periods, and distinguish subtle color variations in wiring.</li></ul>Education:<ul><li>Higher diploma (Preferred)</li><li>ITI Qualification (Technician/Mechanic)</li><li>Automotive / Mechanical Eng. Diploma</li></ul>Experience:<ul><li>Auto Electrician [Commercial Vehicles / Trucks] in Dealership: 3 to 5 years (Preferred)</li></ul>License/Certification:<ul><li>Automotive Tech or Electrician Certificate (Preferred)</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Please specify the required notice period and visa status.</li></ul>

AUTO ELECTRICIAN-Commercial Vehicles

Join Ibin Ajayan Trading Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ibin Ajayan Trading Group

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Junior IT Support/Helpdesk Technician

AUTO ELECTRICIAN-Commercial Vehicles