Urwah Admin

IGET Solutions PVT Ltd

IGET Solutions Pvt Ltd is hiring a dedicated and customer-oriented Customer Service Representative to join our team. The selected candidate will be responsible for handling customer interactions and providing effective solutions to queries and concerns.Key Responsibilities:<ul><li>Manage incoming customer calls in a professional and courteous manner.</li><li>Respond promptly to customer inquiries via phone, email, or live chat.</li><li>Provide accurate information regarding company services, procedures, and policies.</li><li>Address and resolve customer complaints while ensuring a positive customer experience.</li><li>Maintain detailed and accurate records of all customer interactions in the system.</li><li>Follow up with customers to ensure their issues are fully resolved.</li><li>Deliver consistent, high-quality support while maintaining professionalism at all times.</li></ul>Requirements:<ul><li>Strong verbal and written communication skills.</li><li>Excellent problem-solving and active listening abilities.</li><li>Ability to remain calm and professional when dealing with customers under pressure.</li></ul>Job Details:<ul><li>Shift Timing: 5:00 PM to 2:00 AM (Night Shift)</li><li>Location: Johar Town, Opposite Emporium Mall, Gate 3</li><li>Work Type: In-person</li><li>Salary: Up to Rs. 80,000/-</li></ul>Pay: Up to Rs80,000.00 per monthWork Location: In person

B2B Customer Support Agent-Johar Town

IGET SOLUTIONS PVT LTD looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer interactions, resolving queries.Key Responsibilities:<ul><li>Handle customer calls in a professional and courteous manner.</li><li>Respond to customer inquiries via phone, email, or live chat promptly and effectively.</li><li>Provide accurate information about company services, processes, and policies.</li><li>Resolve customer complaints and issues while maintaining a positive customer experience.</li><li>Maintain detailed and accurate records of customer interactions in the system.</li><li>Follow up with customers to ensure their concerns are resolved.</li><li>Maintain a professional tone and deliver high-quality customer support at all times.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and active listening abilities.</li><li>Ability to handle customers calmly and professionally under pressure.</li></ul>Timings: 5:00 PM Till 2:00AM LOCATION: Johar Town-Opposite of emporium mall-Gate 3. NIGHT SHIFT. Salary: Up to Rs. 80,000/Pay: Up to Rs80,000.00 per monthWork Location: In person

Customer Service Representative

Let's shine by joining IGET SOLUTIONS PVT LTD.We are hiring a Sales Manager for our truck dispatching team. Must have experience in logistics or carrier sales with strong leadership skills. Responsible for driving sales, managing agents, and achieving targets in a fast-paced environment. We&rsquo;re looking for a results-driven leader ready to grow with a fast-expanding company.Key Responsibilities<ul><li>Lead, train, and manage a high-performing sales team</li><li>Drive daily, weekly, and monthly sales KPIs</li><li>Monitor agent performance, call quality, and closing ratios</li><li>Develop sales strategies to increase carrier and owner-operator accounts</li><li>Coach team members on negotiation, objection handling, and closing techniques</li><li>Ensure strong client relationship management and retention</li><li>Prepare sales reports, forecasts, and performance analysis</li><li>Collaborate with dispatch and operations teams to improve service quality</li><li>Recruit and onboard new sales representatives when needed</li><li>Maintain a competitive, motivated, and target-driven sales culture</li></ul>Requirements<ul><li>3+ years of experience in logistics, truck dispatching, freight brokerage, or transportation sales</li><li>Proven experience managing sales teams in a call center or logistics environment</li><li>Strong leadership and performance management skills</li><li>Excellent communication, negotiation, and closing abilities</li><li>Experience handling carriers, owner-operators, or trucking clients</li><li>Ability to work under pressure and meet aggressive sales targets</li><li>CRM and reporting experience preferred</li><li>Self-motivated, organized, and results-oriented mindset</li></ul>What We Offer<ul><li>Competitive base salary + attractive commission structure</li><li>Performance bonuses and growth incentives</li><li>Career advancement opportunities</li><li>Professional and energetic work environment</li><li>Ongoing leadership and sales development</li><li>Opportunity to be part of a rapidly growing logistics company</li></ul>LOCATION: Opposite to Emporium Mall-Johar Town-LAHORE Salary: Up to RS. 150,000 Timings: 6:00 pm till 3:00 amWork Location: In personPay: Up to Rs150,000.00 per monthWork Location: In person

Truck Dispatch Sales Manager

IGET SOLUTIONS PVT LTDlooking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer interactions, resolving queries.Key Responsibilities:<ul><li>Handle customer calls in a professional and courteous manner.</li><li>Respond to customer inquiries via phone, email, or live chat promptly and effectively.</li><li>Provide accurate information about company services, processes, and policies.</li><li>Resolve customer complaints and issues while maintaining a positive customer experience.</li><li>Maintain detailed and accurate records of customer interactions in the system.</li><li>Follow up with customers to ensure their concerns are resolved.</li><li>Maintain a professional tone and deliver high-quality customer support at all times.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and active listening abilities.</li><li>Ability to handle customers calmly and professionally under pressure.</li></ul>Timings: 5:00 PM Till 2:00AM LOCATION: Bahria town-Lahore. NIGHT SHIFT.Job Type: Full-timePay: Up to Rs80,000.00 per monthWork Location: In person

Client Success Associate

Join IGET Solutions PVT Ltd and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

IGET Solutions PVT Ltd

About Company

B2B Customer Support Agent-Johar Town

Customer Service Representative

Truck Dispatch Sales Manager

Client Success Associate