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IGET Solutions PVT Ltd

IGET SOLUTIONS PVT LTD is seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for managing customer interactions, addressing queries, and ensuring a positive experience for every customer. If you have a passion for helping people and enjoy resolving issues, we would love to hear from you!Key Responsibilities:<ul><li>Handle customer calls in a professional and courteous manner.</li><li>Respond to customer inquiries via phone, email, or live chat in a timely and efficient manner.</li><li>Provide accurate information regarding company services, processes, and policies.</li><li>Resolve customer complaints and concerns while ensuring a positive experience.</li><li>Maintain detailed and accurate records of customer interactions.</li><li>Follow up with customers to ensure their issues are fully resolved.</li><li>Maintain a professional tone and deliver excellent customer support consistently.</li></ul>Requirements:<ul><li>Strong verbal and written communication skills.</li><li>Excellent problem-solving and active listening abilities.</li><li>Ability to stay calm and professional while handling customers, especially under pressure.</li></ul>Shift Details:<ul><li>Timings: 5:00 PM - 2:00 AM (Night Shift)</li><li>Location: 31/A-Plaza, AA Block, Sector D, Canal Heights, Bahria Town Lahore</li></ul>Job Type: Full-time (In-person)If you have a passion for delivering exceptional customer service and enjoy working in a fast-paced, dynamic environment, IGET SOLUTIONS PVT LTD is the place for you!Pay: Up to Rs80,000.00 per monthWork Location: In person

B2B Customer Support Agent

We are looking for a dedicated and customer-focused Customer Service Representative to join our team in IGET SOLUTIONS PVT LTD. The ideal candidate will be responsible for handling customer interactions, resolving queries, and ensuring a high level of customer satisfaction through professional communication.Key Responsibilities<ul><li>Handle inbound and outbound customer calls in a professional manner</li><li>Respond to customer queries via calls, emails, or chat support</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints efficiently and maintain customer satisfaction</li><li>Maintain proper records of customer interactions and transactions</li><li>Follow communication scripts and company policies</li><li>Work closely with team members and supervisors to improve service quality.</li></ul>Timings: 5:00 PM Till 2:00AM LOCATION: Bahria town-Lahore. Salary: Up to Rs. 80,000. NIGHT SHIFT.Job Type: Full-tiJob Type: Full-timeWork Location: In person

Customer Service Agent

Let's shine by joining IGET SOLUTIONS PVT LTD.Key Responsibilities of a Truck Dispatcher:<ul><li>Load Scheduling: Finding and assigning loads to drivers based on availability, location, and delivery deadlines.</li><li>Route Optimization: Planning efficient routes to minimize fuel costs and transit time.</li><li>Driver Communication: Keeping in touch with drivers to provide updates, address issues, and track progress.</li><li>Broker and Shipper Coordination: Negotiating rates, booking loads, and ensuring paperwork is completed correctly.</li><li>Problem-Solving: Handling delays, mechanical failures, weather issues, or any unexpected incidents.</li></ul>PERKS AND BENEFITS:<ul><li>Annual Bonuses.</li><li>Annual Dinners.</li><li>Annual Cricket Match.</li><li>Gaming Nights.</li><li>Team Dinners.</li><li>Performance Cash Prizes.</li></ul>Timings: 5:00 PM - 2:00 AM.Salary: Up to RS. 80,000.Location: Bahria town-Lahore. Job Type: Full-timePay: Up to Rs80,000.00 per monthWork Location: In person

Truck Dispatcher

We&rsquo;re Hiring: Digital Marketing &amp; Graphic Designer (Truck Dispatch BPO)IGET SOLUTIONS PVT LTD is looking for a creative and results-driven Digital Marketing &amp; Graphic Designer to support our US-based truck dispatch operations. The ideal candidate will understand how to create impactful visuals and marketing campaigns that attract truck drivers, owner-operators, and logistics clients.Key Responsibilities:<ul><li>Create engaging, scroll-stopping content across all social media platforms</li><li>Transform ideas into high-performing posts, reels, captions, and full campaigns</li><li>Plan, organize, and schedule content consistently to drive growth</li><li>Stay updated with the latest trends, viral content, and digital movements</li><li>Manage and optimize paid advertising campaigns (Meta, Google, etc.) for maximum conversions</li><li>Monitor performance metrics, analyze insights, and continuously improve strategies</li><li>Collaborate with the team to produce visually appealing and impactful creatives</li><li>Optimize content for SEO to increase visibility and reach</li><li>Actively engage with the audience by responding, interacting, and building a strong brand presence</li><li>Explore new tools, trends, and creative techniques to stay ahead in the digital space</li></ul>Requirements:<ul><li>Proven experience in digital marketing and graphic design (preferably in logistics, BPO, or service industry)</li><li>Strong grip on tools like Adobe Photoshop, Illustrator, Canva</li><li>Knowledge of social media ads, lead generation, and audience targeting (especially US market)</li><li>Understanding of trucking/dispatch industry is a strong plus</li><li>Creative mindset with ability to deliver conversion-focused designs</li><li>Good English communication skills</li></ul>Preferred Skills:<ul><li>Basic video editing (for reels and ads)</li><li>Knowledge of SEO and landing page optimization</li><li>Experience in generating leads for truck dispatch services</li></ul>Why Join Us?<ul><li>Work with a fast-growing US-based logistics campaign</li><li>Competitive salary + performance-based incentives</li><li>Opportunity to build and lead creative marketing strategies</li></ul>Salary: UP TO RS. 70,000. Timings: 6:00 PM-03:00 AM Location: IGET Solutions Building 282, Block H2, Johar Town, Opposite Emporium Mall(Gate 3)Pay: Up to Rs70,000.00 per monthWork Location: In person

Digital Marketing & Graphic Designer

IGET SOLUTIONS PVT LTD is a leading BPO company based in Lahore, Pakistan, with over 7 years of experience providing outbound sales, customer support, and operational management services to businesses across the USA. We specialize in truck dispatching and logistics services. We are looking for a results-driven Sales Manager to lead our growing outbound team on a USA campaign.Responsibilities:<ul><li>Lead and Manage Sales Team: Oversee a team of telesales agents, motivating and guiding them to exceed sales targets.</li><li>Sales Strategy: Develop and implement effective outbound sales strategies for the USA market, focusing on dispatch and logistics services.</li><li>Lead Generation &amp; Conversion: Drive lead generation efforts, cold calling, and converting prospects into long-term clients.</li><li>Target Achievement: Ensure the team meets daily, weekly, and monthly sales targets and KPIs.</li><li>Client Relationship Management: Build and maintain strong client relationships, ensuring high customer satisfaction.</li><li>Team Coordination: Collaborate with dispatch and operations teams to ensure smooth service delivery to clients.</li></ul>Requirements:<ul><li>Experience: 2-3 years of sales management experience, preferably in outbound sales or a BPO environment.</li><li>Leadership Skills: Proven track record in leading a sales team and driving performance.</li><li>Sales Expertise: Experience with cold calling, lead generation, and client conversion.</li><li>Communication: Excellent English communication skills (both verbal and written).</li><li>Target-Driven: Ability to set and achieve challenging sales goals.</li><li>Work Hours: Comfortable working US business hours (6:00 PM to 3:00 AM).</li><li>CRM Knowledge: Familiarity with CRM tools is a plus.</li></ul>What We Offer:<ul><li>Competitive Salary: PKR 80,000 to 150,000 per month + performance-based incentives.</li><li>Career Growth: Opportunities for career progression and leadership development.</li><li>High-Energy Environment: Join a dynamic, results-driven team focused on success and growth.</li><li>Impactful Role: Lead the team and make a direct impact on the business by shaping the sales strategy.</li></ul>How to Apply:Interested candidates can apply directly via Indeed or send their CV to 0309 7915959 via WhatsApp for quicker processing.Salary: UPTO PKR 80,000 to 120,000 Shift: US Business Hours (6:00 PM To 3:00 AM) Location: On-site IGET Solutions Building 282, Block H2, Johar Town, Opposite Emporium Mall(Gate 3)We look forward to hearing from you and having you join our team!Pay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Truck Dispatch Sales Manager

Let's shine by joining IGET SOLUTIONS PVT LTD.Key Responsibilities of a Truck Dispatcher:<ul><li>Load Scheduling: Finding and assigning loads to drivers based on availability, location, and delivery deadlines.</li><li>Route Optimization: Planning efficient routes to minimize fuel costs and transit time.</li><li>Driver Communication: Keeping in touch with drivers to provide updates, address issues, and track progress.</li><li>Broker and Shipper Coordination: Negotiating rates, booking loads, and ensuring paperwork is completed correctly.</li><li>Problem-Solving: Handling delays, mechanical failures, weather issues, or any unexpected incidents.</li></ul>PERKS AND BENEFITS:<ul><li>Annual Bonuses.</li><li>Annual Dinners.</li><li>Annual Cricket Match.</li><li>Gaming Nights.</li><li>Team Dinners.</li><li>Performance Cash Prizes.</li></ul>Timings: 5:00 PM - 2:00 AM.Salary: Up to RS. 80,000.Location: Johar Town Job Type: Full-time. Job Type: Full-timePay: Up to Rs80,000.00 per monthWork Location: In person

We are looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer interactions, resolving queries, and ensuring a high level of customer satisfaction through professional communication.Key Responsibilities<ul><li>Handle inbound and outbound customer calls in a professional manner</li><li>Respond to customer queries via calls, emails, or chat support</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints efficiently and maintain customer satisfaction</li><li>Maintain proper records of customer interactions and transactions</li><li>Follow communication scripts and company policies</li><li>Work closely with team members and supervisors to improve service quality.</li></ul>Timings: 5:00 PM Till 2:00AM LOCATION: Bahria town-Lahore. Salary: Up to Rs. 80,000. NIGHT SHIFT.Job Type: Full-timePay: Up to Rs80,000.00 per monthWork Location: In person

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Join IGET Solutions PVT Ltd and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

IGET Solutions PVT Ltd

About Company

B2B Customer Support Agent

Customer Service Agent

Truck Dispatcher

Digital Marketing & Graphic Designer

Truck Dispatch Sales Manager

Truck Dispatcher

Call Agent-Customer Support