Qureos Mentor

INDEX Integrated Platform Company

Job Purpose:Receive all visitors and phone calls and act as the first point of contact for individuals contacting or entering the premises in such a way that positively affects the customer&rsquo;s called or visit experience. Provide general clerical backup in line with INDEX Holding&rsquo;s strategic plan, vision, mission, values, goals and objectives.Key Responsibilities:<ul><li>Answer a multi-line switchboard quickly (ideally within 3 ring cycles).</li><li>Screen, assess and refer individual inquiries to their destination.</li><li>Take down and deliver messages accurately and in a timely fashion.</li><li>Greet customers and visitors to the premises, answering questions, announcing calls or providing directions.</li><li>Able to respond to queries in a positive, pleasant, helpful and open manner.</li><li>Organize and prioritize work, work independently, and multi task.</li><li>Receive, sort and distribute incoming mail.</li><li>Liaise with various dispatchers to ensure the timely delivery of documents and invitations.</li><li>Ensure the prompt delivery of certificates to conference attendants.</li><li>Keep up to date information regarding the various events and happening at INDEX Holding.</li><li>Perform general backup clerical support whenever needed.</li><li>Perform other related duties as required.</li><li>Maintains cleanliness and appearance of reception area.</li><li>Able to work as a team player in a changing and growing environment</li><li>Adhere to the company&rsquo;s rules and regulations; written or implied and any changes or introductions, which may vary from time to time as deemed appropriate</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor degree in any field.</li><li>Minimum 3-5 years of experience in Customer Service/Receptionist.</li><li>2 years of experience on a similar multi-line phone system in a high-volume organization.</li><li>Must be proficient with the keyboard and IT applications.</li><li>Expert level in the use of Outlook.</li><li>Expert level in the use of Word, Excel and PowerPoint.</li><li>Excellent organizational skills, ability to multi-task and organize others.</li><li>Excellent organization and planning skills, discrete, solid self-esteem, possess and take ownership and accountability for actions.</li><li>Effective organizational, communication, and interpersonal skills.</li><li>Excellent communication (verbal and listening) on phone and in person.</li><li>Pleasant phone voice with proper grammar spoken.</li><li>Ability to work with a variety of individuals, including clients, employees, and applicants.</li><li>Ability to work effectively in a fast-paced office environment is essential.</li><li>Work with frequent interruptions.</li><li>Patience and endurance to sit behind a desk for all day.</li><li>Arabic Language is Must</li></ul>Application Question(s):<ul><li>What is your salary expectation in AED?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>front office receptionist: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Receptionist cum Secretary

Key Responsibilities<ul><li>Make and serve specialty coffee and tea beverages</li><li>Speak and interact with both new and regular customers</li><li>Be punctual and able to observe regular and consistent attendance</li><li>Maintain a clean and sanitized work station &amp; equipment's</li><li>Follow health and safety guidelines</li><li>Adhere to recipes and presentations for food and beverage items</li><li>Contribute to a positive team environment</li><li>May be required to assist shop assistants as required by the shop management</li></ul>Candidate Requirement<ul><li>1-2 years in the coffee service industry</li><li>1+ years in the customer service industry</li><li>Experienced and comfortable with working busy shifts</li><li>Ability to work as part of a team</li><li>Energetic, Friendly, love to smile, outgoing and dedicated to outstanding customer service</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you available to join immediately?</li><li>What is your Salary Expectation in AED?</li><li>Do you have an experience in making specialty coffee?</li></ul>Work Location: In person

Barista -Specialty Coffee

Job PurposeWe are looking for a motivated Graduate Trainee &ndash; UAE Nationals to join our team at INDEX Holding and its subsidiaries. This role offers an excellent opportunity to start a professional career and gain experience across different business functions.Essential Functions:<ul><li>Support daily administrative and operational tasks</li><li>Assist in preparing reports, presentations, and documentation</li><li>Coordinate meetings, schedules, and internal communication</li><li>Maintain records and update company databases</li><li>Provide support to different departments when required</li><li>Learn company processes and contribute to team project</li></ul>Qualifications and Experience:<ul><li>UAE National (Emirati) with Family Book</li><li>Fresh graduate with a Bachelor&rsquo;s degree or High School in Business Administration or a related field</li><li>Good communication skills in Arabic and English</li><li>Basic knowledge of Microsoft Office (Word, Excel, PowerPoint)</li><li>Strong willingness to learn and develop professionally</li></ul>Application Question(s):<ul><li>What is your salary expectation in AED?</li><li>Are you available to join immediately?</li><li>Do you have a family book? If yes, could you please confirm which emirate it is issued from?</li></ul>Work Location: In person

Trainee - UAE National

Front Office Receptionist - Female -Arabic Speaker

Job Purpose :To establish and maintain a corporate-wide information cyber security management program and ensure that information assets are adequately protected.Key Responsibilities :<ul><li>Develop, implement, and monitor a strategic, comprehensive enterprise information security and IT risk management program;</li><li>Work directly with the CTO and all IT functions to facilitate cyber security and risk assessment and its processes;</li><li>Evaluate the IT threat landscape to reduce risk, leading auditing, and compliance initiatives,</li><li>Assist in implementation of the IT Cyber Security strategies, policies, and procedures;</li><li>Prepare the documentation for the IT Cyber Security reports and guidelines;</li><li>Develop and enhance an information security management framework;</li><li>Monitor, maintain and administrate the IT security devices (such as Firewalls, Cor Switches, Web filtering, Spam Filtering devices... etc.) in coordination with IT Infrastructure and Cloud Unit to ensure no threats impacting the operations of these devices.</li><li>Understand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems, and services;</li><li>Partner with business stakeholders across INDEX Holding group to raise the awareness of Cyber Security risk management concerns by conducting the required training and workshops;</li><li>Assists with the overall business technology planning, providing a current knowledge and future vision of technology and systems.</li><li>Manage and maintain cyber security incident management and track accordingly;</li><li>Review the audit reports and assist to tackle the security issues raised by the auditors.</li><li>Conduct a periodic security check on all the relevant IT systems and services that are running in production.</li><li>Conduct a periodic penetration testing to the relevant technologies that are running in production.</li><li>Conduct a periodic vulnerability assessment to the relevant technologies that are running in production.</li><li>Perform a periodic check of the backup restoration practice in INDEX holding to ensure the consistency of the backup data and integration;</li><li>Assist in controlling IT related risk by advising management and functional units on all IT policies and procedures;</li><li>Ensure the confidentiality and protection of corporate data, proprietary information, and intellectual property;</li><li>Check the updates on the systems to ensure the patch management with the latest patches and upgrades on a regular basis;</li><li>Assist in managing the crisis situations, involving complex technical hardware or software problems and ensure adequate provision for business continuity and disaster recovery;</li><li>Ensuring that INDEX Holding is adaptable to evolving cyber security compliance regulations.</li><li>Solicit, study, and evaluate all IT Projects Plans to ensure risk low effectiveness, in addition, identify and develop risk analysis and supervise risk management for the IT department;</li><li>Undertake such other tasks as and when required by the Chief Technology Officer.</li><li>Data access, security, and integration;</li><li>Reduction in IT related risks, business continuity and disaster recovery plans;</li><li>Coordinate with the department employees to provide the necessary IT Security adviser to the Group employees.</li></ul>Qualifications and Experience Required :<ul><li>Degree in IT related discipline Computer Science or equivalent and additional professional technical training/certifications in System Administration;</li><li>Master&rsquo;s Degree on IT or equivalent is preferred;</li><li>Certified Information Systems Security Professional CISSP, Certified Ethical Hacker CEH, Certified Information Security Manager CISM, and hands-on experience associated with risk management, Penetration Testing and Vulnerability Assessment, Certified Information Systems Auditor CISA is add-on;</li><li>Minimum 7 years of IT experience in IT Cyber Security, IT Systems and Networking Evaluation;</li><li>Demonstrate knowledge of security standards and their applications;</li><li>Exposure with the latest technology and research background will be an added advantage;</li><li>Excellent project management skills</li><li>Excellent communication skills in English, both written and oral.</li><li>Arabic language is an advantage;</li><li>Excellent organizational and time management skills; and Excellent interpersonal skills.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>What is your salary expectation in AED?</li><li>Which certifications do you hold (CISSP, CEH, CISM, CISA)</li><li>How many years of experience do you have in IT Security and Risk Management within the UAE?</li><li>Have you worked on security technologies and applications related to Microsoft, Cisco, and AWS? If yes, please list down the tools/platforms you have worked on along with your years of experience and level of expertise.</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

IT Cyber Security Specialist

Join INDEX Integrated Platform Company and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

INDEX Integrated Platform Company

About Company

Receptionist cum Secretary

Barista -Specialty Coffee

Trainee - UAE National

Front Office Receptionist - Female -Arabic Speaker

IT Cyber Security Specialist