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Institute of Royal Aesthetic Ply Clinic Co L.L.C

Job Title: Medical Customer Care Specialist Location: Jumeriah, Dubai, UAE Job Type: Full-Time | On-siteAbout Us:Institute of Royal Aesthetic Polyclinic is a leading aesthetic polyclinic offering premium skincare, cosmetic, and wellness treatments tailored to each client&rsquo;s needs. With a reputation for excellence, we combine medical expertise with personalized service in a luxurious and welcoming environment.We are currently seeking a dynamic and customer-focused Medical Customer Care Specialist to join our front-office team. If you are passionate about beauty, skincare, and client satisfaction, we want to hear from you!Key Responsibilities: Customer Care Duties:<ul><li>Greet and welcome patients warmly at the reception and over the phone</li><li>Handle incoming calls, WhatsApp, and online inquiries professionally</li><li>Schedule and manage appointments using clinic software</li><li>Assist patients with treatment details, pre- and post-care instructions</li><li>Maintain patient confidentiality and accurate records</li><li>Provide administrative support to medical and aesthetic staff</li><li>Ensure excellent customer service and client satisfaction at every touchpoint</li></ul>Tele Sales Duties:<ul><li>Follow up with potential and existing clients to promote services and packages</li><li>Explain treatment benefits, pricing, and promotions persuasively</li><li>Convert inquiries into appointments and successful bookings</li><li>Maintain call logs, sales tracking, and follow-up schedules</li><li>Achieve monthly sales targets and KPIs set by management</li><li>Upsell and cross-sell relevant treatments and skincare products</li></ul>Requirements:<ul><li>Proven experience in customer service, sales, or front desk (preferably in an aesthetic or medical clinic)</li><li>Excellent communication and interpersonal skills (English required; Arabic or other languages are a plus)</li><li>Strong telesales skills and persuasive communication ability</li><li>Presentable and professional appearance</li><li>Knowledge of skincare, aesthetic procedures, and medical terminology is highly desirable</li><li>Experience with clinic management software</li><li>Positive attitude, team player, and goal-oriented mindset</li></ul>What We Offer:<ul><li>Competitive salary + attractive commission structure</li><li>Opportunities for training and professional growth</li><li>Supportive and professional work environment</li><li>Modern and elegant clinic setting</li></ul>Working Hours:6 days/week &ndash; Shift-basedTo Apply:Please submit your updated CV and a brief cover letter highlighting your experience in medical customer service and sales. Only shortlisted candidates will be contacted.Join our team and help clients feel confident and beautiful every day.Job Type: Full-timePay: AED700.00 - AED1,500.00 per month

Medical-Customer Service Specialist

Now Hiring: Experienced DHA Licensed Laser Technician Location: Jumeirah 1, Dubai, UAE Job Type: Full-Time (Permanent) Clinic: Aesthetic Ploy Clinic CenterAbout Us: Aesthetic Ploy Clinic Center is a modern and client-focused aesthetic clinic located in the prestigious Jumeirah 1 area of Dubai. We offer a wide range of advanced cosmetic and laser treatments, using the latest technologies and techniques in skincare. We're currently seeking a well-experienced, DHA Licensed Laser Technician to join our professional teamPosition Summary: We are looking for a skilled and passionate Laser Technician with strong expertise in delivering high-quality aesthetic laser treatments. The ideal candidate is DHA licensed, has strong communication skills, and preferably speaks Arabic to better serve our diverse clientele.Key Responsibilities<ul><li>Perform laser hair removal and other laser-based skin treatments</li></ul><ul><li>Conduct professional skin assessments and client consultations</li></ul><ul><li>Customize treatment plans based on individual client needs and skin types</li></ul><ul><li>Ensure safe operation of laser equipment and strict hygiene protocols</li></ul><ul><li>Maintain accurate and up-to-date client records</li></ul><ul><li>Deliver exceptional customer service and build client trust and retention</li></ul><ul><li>Collaborate effectively with doctors, nurses, and front-desk team</li></ul>Requirements<ul><li>Valid DHA License as a Laser Technician (Mandatory)</li></ul><ul><li>Minimum 2 years of experience in aesthetic laser treatments</li></ul><ul><li>Proficiency in handling a variety of laser machines and treatment protocols</li></ul><ul><li>Arabic-speaking candidates preferred</li></ul><ul><li>Well-groomed, professional, and confident demeanor</li></ul><ul><li>Ability to work flexible hours including weekends and evenings</li></ul><ul><li>Strong knowledge of skincare, skin types, and contraindications</li></ul>Working Hours<ul><li>Flexible shifts including weekends and evening hours, depending on client demand and clinic operations.</li></ul>What We Offer<ul><li>Attractive salary</li></ul><ul><li>Professional and supportive work environment</li></ul><ul><li>Continuous training and development opportunities</li></ul><ul><li>Discounts on treatments and aesthetic products</li></ul><ul><li>Opportunity to grow with a premium aesthetic brand in Dubai</li></ul>How to ApplyPlease submit your CV through Indeed or email it directly to:hr@iroyalaesthetic.comJob Type: Full-time

Laser Technician (DHA Licensed)

Join Institute of Royal Aesthetic Ply Clinic Co L.L.C and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Institute of Royal Aesthetic Ply Clinic Co L.L.C

ABOUT_COMPANY

Medical-Customer Service Specialist

Laser Technician (DHA Licensed)