Qureos Mentor

Intuitive Health

<div>Company Description 
At Intuitive Health, we are redefining the way healthcare is delivered. Founded in 2008, we pioneered the combined Emergency Room (ER) and Urgent Care model, transforming access to immediate care. Our innovative approach provides patients with the convenience of both urgent care and emergency services under one roof, ensuring they receive the right level of care at the right time.
We work in partnership with leading health systems across the nation, building, operating, and launching state-of-the-art retail healthcare facilities that prioritize patient care while improving cost-efficiency. Our mission is clear: Improving access to high-quality, cost-effective care in the patient&rsquo;s time of immediate need.
This is a great time to join a high-growth organization with opportunities to build and shape something truly impactful. Enjoy the autonomy to make meaningful decisions and contribute directly to the growth and success of the company. Be part of a team that is making a difference in healthcare and creating lasting change for our patients and partners. 
Job Description 
Premier ER &amp; Urgent Care is hiring an experienced Nurse Practitioner to join our Waco &amp; Woodway locations.
The Advanced Practice Provider will be clinically competent while delivering care to patients utilizing the nursing process of assessment, planning, intervention, implementation and evaluation. Advanced Practice Provider s will effectively interact with patients, significant others and other health team members while maintaining all standards of professional nursing. This includes but is not limited to patient evaluation and management, patient assessment, therapeutic treatment as ordered by the physician, laboratory testing, and patient discharge and education.
PRIMARY OBJECTIVES<ul><li>
Provide patients and their family with a customer focused friendly, reassuring and open environment that encourages patient participation in health care decisions.</li><li>
Assist in patient care to the extent that training and education allows. This may include duties not usually performed but that are within the scope of practice.</li><li>
Encourage a work environment that is friendly and respectful.</li></ul>
The Nurse Practitioner&rsquo;s primary purpose is to provide effective, efficient and primary care to Premier patients. The Nurse Practitioner provides general treatment, conducts examinations, treats illnesses, orders and reviews lab tests and prescribes medication for children and adults. The advanced practice provider will conduct follow up calls to patients to discuss patient&rsquo;s progress and address any concerns. In addition to this, the Advanced Practice Provider collaborates with providers and other multidisciplinary staff; provides support for staff, patients and family; assures quality of care by developing and interpreting company philosophies and standards of care; adheres to state board of nursing and state nurse practice act requirements and to other governing agency regulations.
This is a full time-position that offers 12-hour shifts working 9am-9pm, a benefits package and a monthly incentive. 
Qualifications 
<ul><li>
Minimum of a Master of Science in Nursing from an accredited Nurse Practitioner Program required.</li><li>
Valid Texas Nurse Practitioner license required.</li><li>
Must have BLS certification.</li><li>
Must have a valid DEA license in the state of Texas.</li><li>
Must be able to meet and maintain current Premier credentialing and privileging requirements.</li></ul> 

Additional Information 
All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race including but not limited to hair texture and styles), color, religion, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, reproductive health decision-making, marital or domestic partnership status, national origin, citizenship, military or veteran status, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, political affiliation, or other characteristic protected by the law.
All your information will be kept confidential according to EEO guidelines.</div>

Urgent Care / Emergency Department Nurse Practitioner

<div>Company Description 
About Intuitive Health
Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com.
About Legacy ER &amp; Urgent Care
Legacy ER &amp; Urgent Care, an Intuitive Health company, is a leader in hybrid healthcare, offering both Emergency Room and Urgent Care services under one roof. With multiple locations in DFW, we deliver high-quality, compassionate care that&rsquo;s convenient, efficient, and patient-focused. 
Job Description 
Patient Access Advocate, Day/Mid Shift - Coppell
PRN
Hours: 9AM - 5PM
The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the database, and performing general clerical duties. In this position, it is imperative that you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. The ability to multitask is a must.<ul><li>Greeting patients in a friendly, courteous, and professional manner in both in-person and over the phone.</li><li>Check patients in and out.</li><li>Verifying benefits and collecting copayments, coinsurance, and deductibles.</li><li>Assist staff and patients with clerical duties as needed, including copying, scanning, and faxing documents.</li><li>Creating and maintaining patient files.</li><li>Screen phone calls and direct them to the appropriate individual. Take and direct messages as necessary.</li><li>Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.</li><li>Confirm all paperwork is filled out correctly.</li><li>Make sure the front desk, waiting room area, and children&rsquo;s play area are always clean and presentable.</li><li>Assure a clean work environment. This may include duties often reserved for housekeeping services, such as emptying trash, vacuuming, mopping floors, and cleaning counters.</li><li>Encourage a work environment that is friendly and respectful.</li><li>Provide patients and their families with a customer-focused, friendly, reassuring open environment that encourages patients to return to Intuitive Health.</li><li>Follow all HIPAA policies and procedures.</li><li>Follow all company policies.</li></ul> 
Qualifications 
Flexibility.<ul><li>Communication Proficiency.</li><li>Collaboration Skills.</li><li>Patient/Client Focus.</li><li>Technical Capacity.</li><li>High school diploma or general education degree (GED)</li><li>Ability to read and comprehend simple instructions, short correspondence, and memos.</li><li>Ability to write simple correspondence.</li><li>Ability to effectively present information to patients and other employees in the organization.</li><li>Basic math skills, including the ability to add, subtract, multiply, and divide.</li><li>Ability to apply common sense to carry out detailed written or oral instructions.</li><li>Ability to deal with problems in standardized situations.</li><li>Minimum of 1 year of experience in a medical office setting is a plus.</li><li>Familiar with health insurance and insurance verification.</li><li>Knowledge and skills regarding all general office equipment, including telephones, credit card machines, and fax.</li><li>Must be computer literate (Word, Excel, Outlook).</li><li>Ability to perform multiple tasks simultaneously and to prioritize multiple demands effectively.</li><li>Exceptional communication skills and customer service is required.</li><li>Solid work history.</li><li>This position includes standing, walking, use of hands, reaching, sitting, talking, and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position.</li><li>This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators, and filing cabinets and has moderate noise exposure.</li><li>Incumbent will be scheduled based on operational need (rotate shifts, standby, AA, on-call).</li></ul>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change. 
Additional Information 
Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div>

Patient Access Advocate, Part time

<div>Company Description 
About Intuitive Health 
Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com.
Through partnerships with respected, high-performing health systems, Intuitive Health brings its innovative care model to communities known for clinical excellence. Team members are employed by Intuitive Health and work closely alongside our partners to deliver a seamless, patient-centered experience. 
Job Description 
This role is two 12-hour shifts per week on night shift, every third weekend<ul><li>
The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record, data base, and general clerical duties. In this position it is imperative you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. Ability to multi-task is a must.</li><li>
The Patient Access Advocate performs registration functions, including updating of demographics, insurance verification, collection of point of service payments and documentation of registration information within an electronic system. The Patient Access Advocate will confirm account being registered has accurate information to ensure clean billing. The Patient Access Advocate will also perform visit closure activities including collecting payment, and any needed follow up activities required.</li><li>
The Patient Access Advocate provides the highest level of customer service to patients/family at time of service through registration interactions as well as providing wayfinding to patients and/or visitors.</li><li>
Greet patients in a friendly, courteous and professional manner in both in person and over the phone.</li><li>
Check patients in and out.</li><li>
Perform visit closure activities to include collecting payment, and any follow up activities that may be necessary for patient care.</li><li>
Verify insurance for eligibility and benefits using online electronic verification system or by contacting payer directly. Collect copayments, coinsurance, deductibles.</li><li>
Assist staff and patients with clerical duties as needed, including: copying, scanning and faxing documents.</li><li>
Creating and maintaining patient files.</li><li>
Answer and screen phone calls and direct to the appropriate individual. Take and direct messages as necessary.</li><li>
Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.</li><li>
Confirm all paperwork is filled out correctly.</li><li>
Make sure front desk, waiting room area and children&rsquo;s play are always clean and presentable.</li><li>
Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, vacuuming, mopping floors and cleaning counters.</li><li>
Encourage a work environment that is friendly and respectful.</li><li>
Provide patients and their families with a customer focused, friendly reassuring open environment that encourages patients to return to our ED/UCs.</li><li>
Follow all HIPAA policies and procedures.</li><li>
Follow all company policies.</li></ul> 

Qualifications 
<ul><li>
Minimum Typing Speed of 50wpm.</li><li>
Flexibility.</li><li>
Effective communication skills.</li><li>
Collaboration Skills.</li><li>
Patient/Client Focus.</li><li>
Technical Capacity.</li><li>
Basic knowledge in Microsoft Office Products (Word, Excel, Outlook)</li><li>
High school diploma or general education degree (GED)</li><li>
A minimum of 6 months of work experiences in healthcare setting or one year customer service background.</li><li>
Basic understanding of insurance preferred.</li><li>
Basic understanding of medical terminology and billing codes (DRG, ICD-10, CPT, HCPCS) preferred.</li><li>
Exceptional communication skills and customer service is required.</li><li>
Ability to read and comprehend simple instructions, short correspondence and memos.</li><li>
Ability to write simple correspondence.</li><li>
Ability to effectively present information to patients and other employees in the organization.</li><li>
Basic math skills including the ability to add, subtract, multiply and divide.</li><li>
Ability to apply common sense to carry out detailed written or oral instructions.</li><li>
Ability to deal with problems in standardized situations.</li><li>
Ability to work independently, self-directed and work with individuals with diverse background.</li><li>
Analytical and problem solving skills.</li><li>
Ability to manage conflict and appropriately request the help of a supervisor when needed.</li><li>
Daily focus on attaining productivity standards.</li><li>
Attend Staff meetings and Huddles as required.</li><li>
Minimum of 1 year experience in medical office setting desired.</li><li>
Familiar with health insurance and insurance verification.</li><li>
Knowledge and skills regarding all general office equipment including telephones, photocopiers, scanners, credit card machine and fax.</li><li>
Must be computer literate (Word, Excel, Outlook).</li><li>
Ability to perform multiple tasks simultaneously and to prioritize multiple demands effectively.</li><li>
Exceptional communication skills and customer service is required.</li><li>
Solid work history.</li><li>
This position includes standing, walking, use of hands, reaching, sitting, talking and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position.</li><li>
This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators and filing cabinets and has moderate noise exposure.</li><li>
Non-exempt. Incumbent will be scheduled based on operational need.</li><li>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</li><li>
This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change.</li></ul>
PHYSICAL DEMANDS 
 
This position includes standing, walking, use of hands, reaching, sitting, talking and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. 
 
WORK ENVIRONMENT 
 
This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators and filing cabinets and has moderate noise exposure. 
 
POSITION TYPE/EXPECTED HOURS OF WORK 
 
Non-exempt. Incumbent will be scheduled based on operational need. Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 
Additional Information 
Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div>

Patient Access Advocate, PT Nights

<div>Company Description 
About Intuitive Health 
Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com.
Through partnerships with respected, high-performing health systems, Intuitive Health brings its innovative care model to communities known for clinical excellence. Team members are employed by Intuitive Health and work closely alongside our partners to deliver a seamless, patient-centered experience. 
Job Description 
This is a Part Time Day shift role, two 12-hour shifts per week with every third weekend rotation<ul><li>
The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record, data base, and general clerical duties. In this position it is imperative you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. Ability to multi-task is a must.</li><li>
The Patient Access Advocate performs registration functions, including updating of demographics, insurance verification, collection of point of service payments and documentation of registration information within an electronic system. The Patient Access Advocate will confirm account being registered has accurate information to ensure clean billing. The Patient Access Advocate will also perform visit closure activities including collecting payment, and any needed follow up activities required.</li><li>
The Patient Access Advocate provides the highest level of customer service to patients/family at time of service through registration interactions as well as providing wayfinding to patients and/or visitors.</li><li>
Greet patients in a friendly, courteous and professional manner in both in person and over the phone.</li><li>
Check patients in and out.</li><li>
Perform visit closure activities to include collecting payment, and any follow up activities that may be necessary for patient care.</li><li>
Verify insurance for eligibility and benefits using online electronic verification system or by contacting payer directly. Collect copayments, coinsurance, deductibles.</li><li>
Assist staff and patients with clerical duties as needed, including: copying, scanning and faxing documents.</li><li>
Creating and maintaining patient files.</li><li>
Answer and screen phone calls and direct to the appropriate individual. Take and direct messages as necessary.</li><li>
Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.</li><li>
Confirm all paperwork is filled out correctly.</li><li>
Make sure front desk, waiting room area and children&rsquo;s play are always clean and presentable.</li><li>
Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, vacuuming, mopping floors and cleaning counters.</li><li>
Encourage a work environment that is friendly and respectful.</li><li>
Provide patients and their families with a customer focused, friendly reassuring open environment that encourages patients to return to our ED/UCs.</li><li>
Follow all HIPAA policies and procedures.</li><li>
Follow all company policies.</li></ul> 

Qualifications 
<ul><li>
Minimum Typing Speed of 50wpm.</li><li>
Flexibility.</li><li>
Effective communication skills.</li><li>
Collaboration Skills.</li><li>
Patient/Client Focus.</li><li>
Technical Capacity.</li><li>
Basic knowledge in Microsoft Office Products (Word, Excel, Outlook)</li><li>
High school diploma or general education degree (GED)</li><li>
A minimum of 6 months of work experiences in healthcare setting or one year customer service background.</li><li>
Basic understanding of insurance preferred.</li><li>
Basic understanding of medical terminology and billing codes (DRG, ICD-10, CPT, HCPCS) preferred.</li><li>
Exceptional communication skills and customer service is required.</li><li>
Ability to read and comprehend simple instructions, short correspondence and memos.</li><li>
Ability to write simple correspondence.</li><li>
Ability to effectively present information to patients and other employees in the organization.</li><li>
Basic math skills including the ability to add, subtract, multiply and divide.</li><li>
Ability to apply common sense to carry out detailed written or oral instructions.</li><li>
Ability to deal with problems in standardized situations.</li><li>
Ability to work independently, self-directed and work with individuals with diverse background.</li><li>
Analytical and problem solving skills.</li><li>
Ability to manage conflict and appropriately request the help of a supervisor when needed.</li><li>
Daily focus on attaining productivity standards.</li><li>
Attend Staff meetings and Huddles as required.</li><li>
Minimum of 1 year experience in medical office setting desired.</li><li>
Familiar with health insurance and insurance verification.</li><li>
Knowledge and skills regarding all general office equipment including telephones, photocopiers, scanners, credit card machine and fax.</li><li>
Must be computer literate (Word, Excel, Outlook).</li><li>
Ability to perform multiple tasks simultaneously and to prioritize multiple demands effectively.</li><li>
Exceptional communication skills and customer service is required.</li><li>
Solid work history.</li><li>
This position includes standing, walking, use of hands, reaching, sitting, talking and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position.</li><li>
This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators and filing cabinets and has moderate noise exposure.</li><li>
Non-exempt. Incumbent will be scheduled based on operational need.</li><li>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</li><li>
This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change.</li></ul>
PHYSICAL DEMANDS 
 
This position includes standing, walking, use of hands, reaching, sitting, talking and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. 
 
WORK ENVIRONMENT 
 
This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators and filing cabinets and has moderate noise exposure. 
 
POSITION TYPE/EXPECTED HOURS OF WORK 
 
Non-exempt. Incumbent will be scheduled based on operational need. Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 
Additional Information 
Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div>

Patient Access Advocate, PT Days

<div></div><div><div><div><h3 class="jobSectionHeader">Company Description</h3>
About Intuitive Health

Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com.

Through partnerships with respected, high-performing health systems, Intuitive Health brings its innovative care model to communities known for clinical excellence. Team members are employed by Intuitive Health and work closely alongside our partners to deliver a seamless, patient-centered experience.
</div><div><h3 class="jobSectionHeader">Job Description</h3>
This is two 12-hour shifts per week to include every third weekend. Hours are generally 10a-10p
<ul>
<li>The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record, data base, and general clerical duties. In this position it is imperative you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. Ability to multi-task is a must.</li>
<li>The Patient Access Advocate performs registration functions, including updating of demographics, insurance verification, collection of point of service payments and documentation of registration information within an electronic system. The Patient Access Advocate will confirm account being registered has accurate information to ensure clean billing. The Patient Access Advocate will also perform visit closure activities including collecting payment, and any needed follow up activities required.</li>
<li>The Patient Access Advocate provides the highest level of customer service to patients/family at time of service through registration interactions as well as providing wayfinding to patients and/or visitors.</li>
<li>Greet patients in a friendly, courteous and professional manner in both in person and over the phone.</li>
<li>Check patients in and out.</li>
<li>Perform visit closure activities to include collecting payment, and any follow up activities that may be necessary for patient care.</li>
<li>Verify insurance for eligibility and benefits using online electronic verification system or by contacting payer directly. Collect copayments, coinsurance, deductibles.</li>
<li>Assist staff and patients with clerical duties as needed, including: copying, scanning and faxing documents.</li>
<li>Creating and maintaining patient files.</li>
<li>Answer and screen phone calls and direct to the appropriate individual. Take and direct messages as necessary.</li>
<li>Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.</li>
<li>Confirm all paperwork is filled out correctly.</li>
<li>Make sure front desk, waiting room area and children&rsquo;s play are always clean and presentable.</li>
<li>Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, vacuuming, mopping floors and cleaning counters.</li>
<li>Encourage a work environment that is friendly and respectful.</li>
<li>Provide patients and their families with a customer focused, friendly reassuring open environment that encourages patients to return to our ED/UCs.</li>
<li>Follow all HIPAA policies and procedures.</li>
<li>Follow all company policies.</li>
</ul></div><div><h3 class="jobSectionHeader">Qualifications</h3>
<ul><li>Minimum Typing Speed of 50wpm.</li>
<li>Flexibility.</li>
<li>Effective communication skills.</li>
<li>Collaboration Skills.</li>
<li>Patient/Client Focus.</li>
<li>Technical Capacity.</li>
<li>Basic knowledge in Microsoft Office Products (Word, Excel, Outlook)</li>
<li>High school diploma or general education degree (GED)</li>
<li>A minimum of 6 months of work experiences in healthcare setting or one year customer service background.</li>
<li>Basic understanding of insurance preferred.</li>
<li>Basic understanding of medical terminology and billing codes (DRG, ICD-10, CPT, HCPCS) preferred.</li>
<li>Exceptional communication skills and customer service is required.</li>
<li>Ability to read and comprehend simple instructions, short correspondence and memos.</li>
<li>Ability to write simple correspondence.</li>
<li>Ability to effectively present information to patients and other employees in the organization.</li>
<li>Basic math skills including the ability to add, subtract, multiply and divide.</li>
<li>Ability to apply common sense to carry out detailed written or oral instructions.</li>
<li>Ability to deal with problems in standardized situations.</li>
<li>Ability to work independently, self-directed and work with individuals with diverse background.</li>
<li>Analytical and problem solving skills.</li>
<li>Ability to manage conflict and appropriately request the help of a supervisor when needed.</li>
<li>Daily focus on attaining productivity standards.</li>
<li>Attend Staff meetings and Huddles as required.</li>
<li>Minimum of 1 year experience in medical office setting desired.</li>
<li>Familiar with health insurance and insurance verification.</li>
<li>Knowledge and skills regarding all general office equipment including telephones, photocopiers, scanners, credit card machine and fax.</li>
<li>Must be computer literate (Word, Excel, Outlook).</li>
<li>Ability to perform multiple tasks simultaneously and to prioritize multiple demands effectively.</li>
<li>Exceptional communication skills and customer service is required.</li>
<li>Solid work history.</li>
<li>This position includes standing, walking, use of hands, reaching, sitting, talking and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position.</li>
<li>This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators and filing cabinets and has moderate noise exposure.</li>
<li>Non-exempt. Incumbent will be scheduled based on operational need.</li>
<li>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</li>
<li>This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change.</li>
</ul>
PHYSICAL DEMANDS

This position includes standing, walking, use of hands, reaching, sitting, talking and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position.

WORK ENVIRONMENT

This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators and filing cabinets and has moderate noise exposure.

POSITION TYPE/EXPECTED HOURS OF WORK

Non-exempt. Incumbent will be scheduled based on operational need. Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
</div><div><h3 class="jobSectionHeader">Additional Information</h3>
Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div></div></div><div></div>

Patient Access Advocate, PT Midshifts

<div>Company Description 
About Intuitive Health
Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com.
About Legacy ER &amp; Urgent Care
Legacy ER &amp; Urgent Care, an Intuitive Health company, is a leader in hybrid healthcare, offering both Emergency Room and Urgent Care services under one roof. With multiple locations in DFW, we deliver high-quality, compassionate care that&rsquo;s convenient, efficient, and patient-focused. 
Job Description 
The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the database, and performing general clerical duties. In this position, it is imperative that you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. The ability to multitask is a must.<ul><li>Greeting patients in a friendly, courteous, and professional manner in both in-person and over the phone.</li><li>Check patients in and out.</li><li>Verifying benefits and collecting copayments, coinsurance, and deductibles.</li><li>Assist staff and patients with clerical duties as needed, including copying, scanning, and faxing documents.</li><li>Creating and maintaining patient files.</li><li>Screen phone calls and direct them to the appropriate individual. Take and direct messages as necessary.</li><li>Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.</li><li>Confirm all paperwork is filled out correctly.</li><li>Make sure the front desk, waiting room area, and children&rsquo;s play area are always clean and presentable.</li><li>Assure a clean work environment. This may include duties often reserved for housekeeping services, such as emptying trash, vacuuming, mopping floors, and cleaning counters.</li><li>Encourage a work environment that is friendly and respectful.</li><li>Provide patients and their families with a customer-focused, friendly, reassuring open environment that encourages patients to return to Intuitive Health.</li><li>Follow all HIPAA policies and procedures.</li><li>Follow all company policies.</li></ul> 
Qualifications<ul><li> 
Flexibility.</li><li>Communication Proficiency.</li><li>Collaboration Skills.</li><li>Patient/Client Focus.</li><li>Technical Capacity.</li><li>High school diploma or general education degree (GED)</li><li>Ability to read and comprehend simple instructions, short correspondence, and memos.</li><li>Ability to write simple correspondence.</li><li>Ability to effectively present information to patients and other employees in the organization.</li><li>Basic math skills, including the ability to add, subtract, multiply, and divide.</li><li>Ability to apply common sense to carry out detailed written or oral instructions.</li><li>Ability to deal with problems in standardized situations.</li><li>Minimum of 1 year of experience in a medical office setting is a plus.</li><li>Familiar with health insurance and insurance verification.</li><li>Knowledge and skills regarding all general office equipment, including telephones, credit card machines, and fax.</li><li>Must be computer literate (Word, Excel, Outlook).</li><li>Ability to perform multiple tasks simultaneously and to prioritize multiple demands effectively.</li><li>Exceptional communication skills and customer service is required.</li><li>Solid work history.</li><li>This position includes standing, walking, use of hands, reaching, sitting, talking, and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position.</li><li>This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators, and filing cabinets and has moderate noise exposure.</li><li>Incumbent will be scheduled based on operational need (rotate shifts, standby, AA, on-call).</li></ul>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change. 
Additional Information 
Intuitive Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.</div>

Patient Access Advocate, PRN Mid shift

<div>Company Description 
About Intuitive Health 
Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com.
Through partnerships with respected, high-performing health systems, Intuitive Health brings its innovative care model to communities known for clinical excellence. Team members are employed by Intuitive Health and work closely alongside our partners to deliver a seamless, patient-centered experience. 
Job Description 
Ful Time Days, 12 hour shifts, every third weekend<ul><li>
The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record, data base, and general clerical duties. In this position it is imperative you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. Ability to multi-task is a must.</li><li>
The Patient Access Advocate performs registration functions, including updating of demographics, insurance verification, collection of point of service payments and documentation of registration information within an electronic system. The Patient Access Advocate will confirm account being registered has accurate information to ensure clean billing. The Patient Access Advocate will also perform visit closure activities including collecting payment, and any needed follow up activities required.</li><li>
The Patient Access Advocate provides the highest level of customer service to patients/family at time of service through registration interactions as well as providing wayfinding to patients and/or visitors.</li><li>
Greet patients in a friendly, courteous and professional manner in both in person and over the phone.</li><li>
Check patients in and out.</li><li>
Perform visit closure activities to include collecting payment, and any follow up activities that may be necessary for patient care.</li><li>
Verify insurance for eligibility and benefits using online electronic verification system or by contacting payer directly. Collect copayments, coinsurance, deductibles.</li><li>
Assist staff and patients with clerical duties as needed, including: copying, scanning and faxing documents.</li><li>
Creating and maintaining patient files.</li><li>
Answer and screen phone calls and direct to the appropriate individual. Take and direct messages as necessary.</li><li>
Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.</li><li>
Confirm all paperwork is filled out correctly.</li><li>
Make sure front desk, waiting room area and children&rsquo;s play are always clean and presentable.</li><li>
Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, vacuuming, mopping floors and cleaning counters.</li><li>
Encourage a work environment that is friendly and respectful.</li><li>
Provide patients and their families with a customer focused, friendly reassuring open environment that encourages patients to return to our ED/UCs.</li><li>
Follow all HIPAA policies and procedures.</li><li>
Follow all company policies.</li></ul> 

Qualifications 
<ul><li>
Minimum Typing Speed of 50wpm.</li><li>
Flexibility.</li><li>
Effective communication skills.</li><li>
Collaboration Skills.</li><li>
Patient/Client Focus.</li><li>
Technical Capacity.</li><li>
Basic knowledge in Microsoft Office Products (Word, Excel, Outlook)</li><li>
High school diploma or general education degree (GED)</li><li>
A minimum of 6 months of work experiences in healthcare setting or one year customer service background.</li><li>
Basic understanding of insurance preferred.</li><li>
Basic understanding of medical terminology and billing codes (DRG, ICD-10, CPT, HCPCS) preferred.</li><li>
Exceptional communication skills and customer service is required.</li><li>
Ability to read and comprehend simple instructions, short correspondence and memos.</li><li>
Ability to write simple correspondence.</li><li>
Ability to effectively present information to patients and other employees in the organization.</li><li>
Basic math skills including the ability to add, subtract, multiply and divide.</li><li>
Ability to apply common sense to carry out detailed written or oral instructions.</li><li>
Ability to deal with problems in standardized situations.</li><li>
Ability to work independently, self-directed and work with individuals with diverse background.</li><li>
Analytical and problem solving skills.</li><li>
Ability to manage conflict and appropriately request the help of a supervisor when needed.</li><li>
Daily focus on attaining productivity standards.</li><li>
Attend Staff meetings and Huddles as required.</li><li>
Minimum of 1 year experience in medical office setting desired.</li><li>
Familiar with health insurance and insurance verification.</li><li>
Knowledge and skills regarding all general office equipment including telephones, photocopiers, scanners, credit card machine and fax.</li><li>
Must be computer literate (Word, Excel, Outlook).</li><li>
Ability to perform multiple tasks simultaneously and to prioritize multiple demands effectively.</li><li>
Exceptional communication skills and customer service is required.</li><li>
Solid work history.</li><li>
This position includes standing, walking, use of hands, reaching, sitting, talking and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position.</li><li>
This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators and filing cabinets and has moderate noise exposure.</li><li>
Non-exempt. Incumbent will be scheduled based on operational need.</li><li>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</li><li>
This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change.</li></ul>
PHYSICAL DEMANDS 
 
This position includes standing, walking, use of hands, reaching, sitting, talking and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. 
 
WORK ENVIRONMENT 
 
This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators and filing cabinets and has moderate noise exposure. 
 
POSITION TYPE/EXPECTED HOURS OF WORK 
 
Non-exempt. Incumbent will be scheduled based on operational need. Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 
Additional Information 
Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div>

Patient Access Advocate, FT Days

Join Intuitive Health and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.