Qureos Mentor

InvenTel

Job Title: Project ManagerLocation: RemoteLanguage: EnglishWorking Days: Monday through Friday (5 days a week)Working Hours: The working hours for this position are 8:30 AM to 5:30 PM EST, aligning with our office hours.Egypt Standard Time: 3:30 PM &ndash; 12:30 AMJob Overview:We are looking for a driven and experienced Project Manager to oversee and manage projects from inception to completion. The ideal candidate will have hands-on experience with ClickUp, be proactive in owning tasks, and possess the ability to push projects forward by resolving roadblocks rather than merely relaying information. This role requires someone who can be firm, follow up on needed assets, and ensure timely delivery of project outcomes.Responsibilities:Project Planning and Execution:<ul><li>Define project scope, goals, deliverables, and timelines.</li><li>Develop detailed project plans using ClickUp.</li></ul>Task Ownership:<ul><li>Take full responsibility for assigned tasks and ensure their completion.</li><li>Track progress in ClickUp and update statuses regularly.</li></ul>Team Coordination:<ul><li>Collaborate with team members to allocate resources effectively.</li><li>Follow up firmly to obtain necessary assets and resolve bottlenecks.</li></ul>Communication and Reporting:<ul><li>Provide clear updates to stakeholders on project progress.</li><li>Escalate issues when necessary while proposing solutions.</li></ul>Problem Solving:<ul><li>Identify risks and roadblocks early and implement mitigation strategies.</li><li>Ensure projects stay on track despite challenges.</li></ul>Requirements:<ul><li>Proficiency in ClickUp, including task management, workflows, dashboards, and reporting features (mandatory).</li><li>Proven experience as a Project Manager (minimum of 3 years preferred).</li><li>Strong organizational skills with the ability to manage multiple projects simultaneously.</li><li>Excellent communication skills to coordinate with team members and stakeholders effectively.</li><li>Firmness in follow-ups and the ability to drive results without micromanaging.</li></ul>Key Skills:<ul><li>Expertise in project planning tool, ClickUp.</li><li>Problem-solving aptitude with a focus on overcoming roadblocks.</li><li>Leadership skills to motivate teams and ensure accountability.</li><li>Time management and prioritization under tight deadlines.</li></ul>Job Type: Full-time

Project Manager - Remote

Job Title: Project ManagerLocation: RemoteLanguage: EnglishWorking Days: Monday through Friday (5 days a week)Working Hours: The working hours for this position are 8:30 AM to 5:30 PM EST, aligning with our office hours.Job Overview:We are looking for a driven and experienced Project Manager to oversee and manage projects from inception to completion. The ideal candidate will have hands-on experience with ClickUp, be proactive in owning tasks, and possess the ability to push projects forward by resolving roadblocks rather than merely relaying information. This role requires someone who can be firm, follow up on needed assets, and ensure timely delivery of project outcomes.Responsibilities:Project Planning and Execution:Define project scope, goals, deliverables, and timelines.Develop detailed project plans using ClickUp.Task Ownership:Take full responsibility for assigned tasks and ensure their completion.Track progress in ClickUp and update statuses regularly.Team Coordination:Collaborate with team members to allocate resources effectively.Follow up firmly to obtain necessary assets and resolve bottlenecks.Communication and Reporting:Provide clear updates to stakeholders on project progress.Escalate issues when necessary while proposing solutions.Problem Solving:Identify risks and roadblocks early and implement mitigation strategies.Ensure projects stay on track despite challenges.Requirements:Proficiency in ClickUp, including task management, workflows, dashboards, and reporting features (mandatory).Proven experience as a Project Manager (minimum of 3 years preferred).Strong organizational skills with the ability to manage multiple projects simultaneously.Excellent communication skills to coordinate with team members and stakeholders effectively.Firmness in follow-ups and the ability to drive results without micromanaging.Key Skills:Expertise in project planning tool, ClickUp.Problem-solving aptitude with a focus on overcoming roadblocks.Leadership skills to motivate teams and ensure accountability.Time management and prioritization under tight deadlines.Job Type: Full-time

Project Manager

Job Title: Customer Service AgentLocation: RemoteLanguage: EnglishWorking Days: Monday through FridayWorking Hours: The working hours for this position are 8:30 AM to 5:30 PM EST, aligning with our office hours. In Egypt's time zone:Egypt Standard Time: 3:30 PM &ndash; 12:30 AMSummary: We're seeking a dedicated Remote Customer Service Agent to become an integral part of our virtual call center team. Your mission will be to deliver outstanding customer service and support by addressing inquiries, resolving concerns, and ensuring every interaction leaves a positive impression. Leveraging Gorgias as your primary tool, you'll excel in handling inbound calls and providing timely, accurate solutions. If you have a knack for communication, enjoy problem-solving, and are driven to achieve performance goals, we'd love to hear from you.Key Responsibilities:<ul><li>Customer Interaction: Handle inbound customer calls promptly and professionally, utilizing Gorgias to access customer information and history. Actively listen to customer inquiries and concerns, demonstrating empathy and understanding. Provide accurate and timely information, resolving customer issues efficiently and effectively.</li><li>Call Handling: Adhere to established call handling procedures and scripts, ensuring consistency and quality. Accurately document all call details and customer interactions in Gorgias. Follow up on customer inquiries and requests as needed.</li><li>Performance Goals: Achieve individual and team performance targets, including call volume, call duration, and customer satisfaction ratings. Participate in regular performance reviews and coaching sessions to enhance skills and knowledge.</li><li>Gorgias Utilization: Effectively utilize Gorgias to access customer information, manage call queues, and document interactions. Stay current on Gorgias updates and utilize new features to enhance efficiency.</li><li>Teamwork and Collaboration: Foster a positive team environment using Google Workspace for communication. Collaborate with colleagues to share best practices and resolve customer issues. Participate in team meetings to enhance skills and knowledge.</li></ul>Qualifications:<ul><li>Excellent English verbal and written communication skills</li><li>Strong problem-solving and decision-making abilities</li><li>Customer-centric attitude with a focus on providing exceptional service</li><li>Ability to work effectively under pressure and manage multiple tasks simultaneously</li><li>Proficient in computer skills and comfortable using CRM systems</li><li>Previous experience in customer service is preferred but not required</li><li>High school diploma or equivalent</li></ul>Remote Work Requirements:<ul><li>Personal computer with up-to-date operating system and security software</li><li>High-quality headset with noise-canceling capabilities</li><li>Fast and reliable internet connection (minimum 10 Mbps download, 5 Mbps upload)</li><li>Quiet, dedicated workspace free from distractions</li><li>Ability to maintain a professional work environment at home</li><li>Self-motivation and discipline to work independently</li><li>Familiarity with remote collaboration tools such as Google for meetings</li><li>Proficiency in using Google Drive for information sharing and report uploads</li></ul>Additional Considerations:<ul><li>Remote workers will not be required to keep their cameras on during meetings but should be prepared to turn them on via Google Meetings if requested by management for quick check-ins.</li><li>Employees must adhere to a scheduled break schedule throughout their shifts.</li><li>Strong time management skills are essential to ensure punctuality and reliability in a remote setting.</li></ul>Job Type: Full-time

Remote Customer Service Agent

Job Title: 3D AnimatorLocation: RemoteLanguage: EnglishWorking Days: Monday through FridayWorking Hours: 8:30 AM - 5:30 PM Eastern Standard Time (EST)About the RoleWe&rsquo;re looking for a creative and technically skilled 3D Animator to bring digital characters, environments, and visual effects to life. This role is ideal for someone who thrives on storytelling through motion, understands animation principles, and can collaborate across design and production teams. If you&rsquo;re passionate about crafting immersive visuals and have a strong portfolio to show for it, we&rsquo;d love to see your work.Key Responsibilities<ul><li>Design and animate 3D characters, props, and environments for various digital projects.</li><li>Create dynamic product animations to highlight features and benefits.</li><li>Develop and implement compelling visual effects (VFX) such as particle systems, simulations, and atmospheric effects.</li><li>Translate storyboards and scripts into compelling animated sequences.</li><li>Collaborate with designers, riggers, and developers to ensure the smooth integration of assets.</li><li>Apply motion capture data and refine animations for realism and emotional impact.</li><li>Optimize animations for performance across platforms and devices.</li><li>Maintain organized animation libraries and documentation.</li><li>Stay current with animation trends, software updates, and visual storytelling techniques.</li></ul>Requirements<ul><li>Minimum 3&ndash;5 years of professional experience in 3D animation.</li><li>Proficiency in industry-standard software such as Maya, Blender, 3ds Max, or Cinema 4D.</li><li>Strong understanding of animation principles, timing, and movement.</li><li>Experience with rigging, skinning, and character animation workflows.</li><li>Proven experience with product animation and VFX creation.</li><li>Ability to interpret scripts and storyboards into dynamic visual sequences.</li><li>Must provide a portfolio or demo reel showcasing 3D animation work.</li></ul>Preferred Qualifications<ul><li>Familiarity with rendering engines (e.g., Arnold, Redshift, Unreal Engine).</li><li>Experience with motion capture workflows and cleanup.</li><li>Basic knowledge of modeling, texturing, and lighting.</li><li>Understanding of cinematography and visual storytelling.</li><li>Comfortable working in a collaborative, remote-first environment.</li></ul>Job Type: Full-time

3D Animator

Join InvenTel and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

InvenTel

ABOUT_COMPANY

Project Manager - Remote

Project Manager

Remote Customer Service Agent

3D Animator