Qureos Mentor

IPS (USA)

Location: Lahore Job Timings: 5:30 PM &ndash; 2:30 AM Salary Range: PKR 150,000 &ndash; 250,000 Employment Type: Full-timeInformation Process Solutions (IPS) is looking for an experienced and client-focused Supervisor &ndash; Client Relations to oversee key client accounts, ensure service excellence, and lead a client success team.The ideal candidate will be responsible for maintaining strong client relationships, ensuring operational performance, and driving long-term account growth while maintaining high levels of client satisfaction.Major Job ResponsibilitiesClient Relationship Management<ul><li>Act as the primary point of contact for assigned client accounts.</li><li>Build and maintain strong long-term relationships with key stakeholders.</li><li>Ensure high levels of client satisfaction, retention, and account growth.</li></ul>Account Operations &amp; Performance<ul><li>Oversee day-to-day account operations to ensure service delivery excellence.</li><li>Ensure SLAs and KPIs are consistently achieved.</li><li>Monitor performance metrics and service quality standards.</li></ul>Issue Resolution &amp; Escalation Management<ul><li>Manage client escalations and resolve issues promptly.</li><li>Conduct root cause analysis and implement corrective actions.</li><li>Maintain clear documentation of client concerns and resolutions.</li></ul>Team Leadership &amp; Coordination<ul><li>Supervise and guide Client Success / Account Management team members.</li><li>Provide coaching, feedback, and performance monitoring.</li><li>Ensure effective coordination between internal departments and stakeholders.</li></ul>Reporting &amp; Strategic Account Growth<ul><li>Prepare and present periodic performance reports for clients and leadership.</li><li>Analyze trends, revenue impact, and operational performance.</li><li>Identify upselling and cross-selling opportunities to grow account revenue.</li><li>Support contract renewals and negotiations.</li><li>Contribute to strategic planning and workflow improvements to enhance client experience.</li></ul>Required Knowledge, Skills, and Abilities<ul><li>Strong understanding of client relationship management principles.</li><li>Knowledge of service level agreements (SLAs) and performance metrics.</li><li>Understanding of operational workflows and process improvement strategies.</li><li>Knowledge of contract management and compliance requirements.</li><li>Ability to analyze financial, operational, and performance data.</li><li>Strong verbal and written communication skills.</li><li>Excellent negotiation and conflict resolution abilities.</li><li>Proven leadership and team supervision experience.</li><li>Ability to manage multiple client accounts simultaneously.</li><li>Strong problem-solving and critical thinking skills.</li><li>High level of emotional intelligence and professionalism.</li><li>Ability to work cross-functionally with multiple departments.</li><li>Proficiency in CRM systems and reporting tools.</li><li>Strategic thinking and strong decision-making ability.</li><li>Excellent time management and organizational skills.</li></ul>Compensation &amp; BenefitsIPS offers a competitive compensation package and a growth-driven environment including:<ul><li>Market-competitive salary</li><li>Performance-based incentives</li><li>Health insurance (IPD &amp; OPD)</li><li>Provident fund</li><li>Bi-annual and annual increments</li><li>Fuel allowance / fuel card</li><li>In-house gym and recreational activities</li><li>Professional growth and leadership opportunities</li></ul>How to ApplyInterested candidates are encouraged to send their updated resume to:shazal.javaid@ipscloud.co WhatsApp: +92 336 0777105Job Type: Full-timePay: Rs150,000.00 - Rs250,000.00 per monthApplication Question(s):<ul><li>Are you willing to work onsite (Lahore)</li></ul>Work Location: In person

Client Relationship Supervisor

Account Management Executive &ndash; Construction Estimation (US Shift)Strong communicator? Confident with clients?Ready to manage US-based accounts in the construction industry?IPS Pakistan is looking for an Account Management Executive to support our Construction Estimation department and handle client coordination, sales support, and account management.What You&rsquo;ll Do:<ul><li>Manage US client accounts &amp; maintain long-term relationships</li></ul><ul><li>Coordinate between clients &amp; estimation team</li></ul><ul><li>Support sales follow-ups &amp; customer communication</li></ul><ul><li>Handle queries, project updates &amp; service concerns</li></ul><ul><li>Ensure timely delivery &amp; client satisfaction</li></ul>We&rsquo;re Looking For:<ul><li>Excellent English communication skills</li></ul><ul><li>Experience in account management / sales support / customer service</li></ul><ul><li>Confidence dealing with international clients</li></ul><ul><li>Strong coordination &amp; multitasking skills</li></ul><ul><li>Availability for US shift</li></ul>Compensation &amp; Benefits:<ul><li>Salary up to PKR 80,000</li></ul><ul><li>Commission + KPI-based incentives</li></ul><ul><li>Health insurance (IPD &amp; OPD)</li></ul><ul><li>Provident fund</li></ul><ul><li>Bi-annual &amp; annual increments</li></ul><ul><li>Fuel card</li></ul><ul><li>Subsidized meal</li></ul><ul><li>Recreational activities + in-house gym access</li></ul>US Shift | Onsite, Lahore, Feroze Pur Road near Qainchi StopIf you&rsquo;re relationship-driven and ready to grow in an international-facing role, this could be your next move.Interested candidates may DM or share their CV via WhatsApp at: +92 333 0778389.Job Type: Full-timePay: Rs65,000.00 - Rs80,000.00 per monthLocation:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Account Management Executive (Female)

Location: Lahore Preferred Shift Timing: 3:00 PM &ndash; 12:00 AM Salary Range: PKR 60,000 &ndash; 130,000 (as per experience slab) + Commission Employment Type: Full-timeIPS Pakistan is seeking a results-driven and proactive Business Development Executive to expand our Software Development and Digital Marketing services portfolio.The ideal candidate will have strong expertise in Upwork bidding, B2B outreach, and proposal development, along with a basic technical understanding of web and eCommerce platforms.Major Job ResponsibilitiesLead Generation &amp; Client Acquisition<ul><li>Generate high-quality leads through platforms such as Upwork, LinkedIn, and other relevant portals.</li><li>Conduct targeted B2B outreach to initiate and develop new business opportunities.</li><li>Maintain consistent follow-ups to nurture and convert leads into long-term clients.</li></ul>Proposal &amp; Sales Pipeline Management<ul><li>Manage the complete Upwork proposal lifecycle, including crafting compelling proposals and negotiating contracts.</li><li>Develop professional proposals, presentations, and client communication.</li><li>Track and manage sales pipelines to ensure consistent deal flow.</li></ul>Client Relationship Management<ul><li>Build and maintain strong client relationships.</li><li>Coordinate with technical teams to align project scope with client expectations.</li></ul>Required Knowledge, Skills, and Abilities<ul><li>Basic technical knowledge of WordPress and eCommerce platforms such as Shopify, Webflow, and WooCommerce.</li><li>Understanding of eCommerce workflows and digital service models.</li><li>Strong written and verbal communication skills.</li><li>Experience in Client Relationship Management.</li><li>Expertise in Proposal Development and Sales Pipeline Management.</li><li>Hands-on experience with Upwork bidding and LinkedIn Sales Navigator.</li></ul>Other IT Skills<ul><li>Upwork account management and optimization.</li><li>Familiarity with Webflow and digital development workflows.</li><li>Ability to understand and present software development and digital marketing services effectively.</li></ul>Compensation &amp; BenefitsIPS Pakistan offers a competitive and performance-driven compensation structure, including:<ul><li>Market-competitive base salary</li><li>Uncapped commission structure</li><li>Health Insurance (IPD &amp; OPD)</li><li>Provident Fund</li><li>Bi-annual &amp; Annual increments</li><li>Fuel allowance / Fuel card</li><li>One-time subsidized meal</li><li>In-house gym &amp; recreational activities</li><li>Structured career growth &amp; international client exposure</li></ul>Why Join IPS PakistanAt IPS, we believe in rewarding performance, encouraging innovation, and building long-term careers. This role offers high earning potential and the opportunity to work with global clients in a dynamic digital services environment.How to ApplyInterested candidates are encouraged to send their updated resume to: shazal.javaid@ipscloud.coOr apply via WhatsApp: https://wa.me/923360777105Job Type: Full-timePay: Rs60,000.00 - Rs130,000.00 per monthLocation:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Business Development Executive – Digital Solutions (Software & Marketing Services)

Junior Sales Executives Information Process Solutions (IPS) is looking for driven and motivated Sales Executives and Senior Sales Executives to join our expanding team. If you are passionate about sales, possess strong communication skills, and thrive in a performance-driven environment, this opportunity is for you.Location: IPS Pakistan, House No. 372, Old RGA Factory, Main Ferozepur Road، New Dera Mian Saeed, Lahore, 54000Job Timings: 6:30 PM to 3:30 AM (Pakistan Standard Time)Major Job Responsibilities<ul><li>Conduct cold calling, outbound sales, and lead generation activities.</li><li>Drive and achieve sales targets through effective communication and negotiation.</li><li>Maintain accurate and organized records of sales activities and client data.</li><li>Build and maintain positive relationships with prospective and existing clients.</li><li>Collaborate with team members to develop and implement sales strategies.</li></ul>Required Knowledge, Skills, and Abilities<ul><li>Strong knowledge of the Healthcare industry is preferred.</li><li>Proficiency in Google Sheets, MS Office, and data management.</li><li>Excellent English communication skills (verbal and written).</li><li>Strong interpersonal, analytical, and problem-solving abilities.</li><li>Self-motivated, target-oriented, and capable of working independently and in teams.</li></ul>Compensation and BenefitsIPS offers a comprehensive benefits package designed to reward performance and support employee well-being:<ul><li>Market-competitive salary with commissions and KPI-based incentives.</li><li>Health insurance coverage (IPD and OPD).</li><li>Provident fund.</li><li>Bi-annual and annual increments.</li><li>Fuel card.</li><li>One-time subsidized meal.</li><li>Recreational activities and games.</li><li>Access to an in-house gym.</li></ul>How to ApplyInterested candidates are encouraged to apply by sending their resume to hafsa.muhammad@ipscloud.co or WhatsApp 03330778398At IPS, we believe in fostering an inclusive, collaborative, and growth-oriented work environment. We are an equal opportunity employer committed to building a diverse and empowered workforce.Job Type: Full-timePay: Rs65,000.00 - Rs90,000.00 per monthWork Location: In person

International Sales Specialist (Medical Billing)

Join IPS (USA) and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

IPS (USA)

About Company

Client Relationship Supervisor

Account Management Executive (Female)

Business Development Executive – Digital Solutions (Software & Marketing Services)

International Sales Specialist (Medical Billing)