Qureos Mentor

IZIL Beauty

Job Summary:We seek a results-driven Operations Director who will lead and scale our end-to-end operations, ensuring seamless supply chain management, manufacturing efficiency, and outstanding order fulfillment across e-commerce and retail. This strategic leadership role will oversee the full value chain, from demand forecasting and procurement to factory operations and last-mile delivery, aligning all operational touchpoints with business growth and customer satisfaction.Key Responsibilities:End-to-End Supply Chain Integration:* Align the commercial and factory planning processes to ensure synchronized demand and supply planning.* Bridge the gap between commercial forecasts and production realities.* Establish unified KPIs across demand planning, purchasing, production, inventory, and delivery to improve visibility and accountability.* Drive integrated S&amp;OP (Sales &amp; Operations Planning) processes.Factory &amp; Production Operations:* Oversee the full operation of the manufacturing facility to ensure production output meets sales forecasts and delivery timelines.* Improve production planning, workforce efficiency, and throughput using lean manufacturing principles.* Drive operational excellence through KPIs, automation opportunities, and continuous improvement initiatives.* Ensure compliance with safety, GMP, and sustainability standardsE-commerce &amp; Retail Fulfilment:* Oversee order fulfilment operations for e-commerce and physical retail channels, ensuring fast, accurate, and cost-effective delivery.* Manage warehouse operations, shipping partners, and last-mile logistics.* Collaborate with tech and CX teams to optimize fulfilment processes for speed and customer satisfaction.* Ensure scalable logistics infrastructure for future geographic and channel expansion.Purchasing &amp; Cost Optimization:* Overhaul purchasing processes to improve transparency, efficiency, and cost-effectiveness.* Work with purchasing teams to reduce cost of goods (COGS) through smarter vendor negotiations, volume strategies, and reduced wastage.* Monitor RM/PM sourcing strategies to ensure flexibility and resilience in supply.Strategy, Leadership &amp; Execution:* Serve as the cross-functional operational lead, collaborating with commercial, finance, tech, and retail departments.* Define and track operational KPIs including OTIF (on-time, in-full), COGS, delivery SLA compliance, and inventory turnover.* Build high-performing, process-driven teams with clear roles, workflows, and career development paths.* Drive innovation in operational processes using cutting-edge technologies to enhance efficiency, accuracy and visibility.* Develop and implement sustainability initiatives across the supply chain, including ethical sourcing and waste reduction.* Develop a resilient and agile supply chain, crafting contingency plans and risk mitigation strategies to ensure business continuity during supply chain disruptions.* Manage the operations budget across the value chain functions by optimizing OPEX and making data-driven CAPEX investments to ensure maximum ROI and support for business growth.Qualifications:* 10+ years in operations leadership roles across beauty, FMCG, or manufacturing sectors.* Proven success in managing cross-functional supply chain teams.* Strong analytical, cost control, and negotiation skills.* Experience in production environments, Retail and e-commerce logistics.* Clear understanding of how to align planning, manufacturing, and fulfilment into one agile, data-driven system.* Strong leadership, interpersonal, and team development abilities.* Strong communication and stakeholder engagement abilities.* High integrity and professionalism in handling sensitive information.Compensation &amp; Benefits:* A leadership role at a fast-scaling beauty brand redefining self-care.* Strategic impact on a high-growth business with global ambitions.* Competitive salary based on experience.* Performance-based incentives.* Comprehensive benefits package.* Professional development opportunities.Job Types: Full-time, PermanentApplication Question(s):<ul><li>What is your Notice period?</li><li>How many years of experience do you have in beauty, FMCG, or manufacturing sectors</li><li>What is your current Total salary ? </li><li>What is your expected salary?</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Operations Director

JOB TITLE: Fulfilment OfficerDEPARTMENT: E-commerceREPORTS TO: Fulfilment LeadOverview:<ul><li>Picking and pack products required to fulfil customer orders</li></ul>&middot; Safely packaging customer orders for shipment&middot; Double-checking shipment contents against orders to ensure accuracy&middot; Inspect products for damage, flaws, and irregularities&middot; Updating the inventory tracking system with order information&middot; Ensure the accuracy and quality of all outgoing shipments&middot; Identify opportunities for process improvements&middot; Coordinate with the inventory management team to ensure stock availability&middot; Implement and maintain efficient fulfilment processes and procedures&middot; Assist in the development and implementation of fulfilment strategies&middot; Ensure the safe and efficient operation of fulfilment facilities<ul><li>Stay up to date with industry trends and best practices</li><li>Receive orders from factory and arrange them in their relative shelves</li><li>Prepare B2B orders</li><li>Support other logistics and supply chain activities as needed</li></ul>Requirements<ul><li>Minimum of 1-2 years of experience in order fulfilment or a similar role</li><li>Ability to work independently and as part of a team</li><li>Reading and interpreting written work orders</li><li>Basic knowledge of MS Excel</li><li>Ability to stand for long periods of time</li><li>Willingness to work flexible hours, including evenings and weekends</li><li>Attention to details</li><li>Ability to lift heavy objects</li><li>Commitment to continuous learning and professional development</li><li>Ability to work independently and as part of a team</li></ul>Job Type: Full-timePay: AED2,750.00 per month

E-commerce Operations Executive - Female

Job Title: Spa TherapistDepartment: Spa &amp; SalonReports To: Store &amp; Spa ManagerRole OverviewThe Massage Therapist is responsible for providing professional and high-quality massage treatmentsto clients, helping them relieve pain, reduce stress, and enhance overall wellness. This role requiresstrong technical skills, excellent customer service, and adherence to hygiene and safety standards.Key ResponsibilitiesMassage &amp; Client Care Perform a range of massage treatments as outlined in the spa menu, ensuring a personalizedexperience for each guest. Consult with clients to assess their needs and recommend appropriate treatments. Ensure a relaxing and professional spa atmosphere, enhancing guest comfort and satisfaction. Accompany clients to and from treatment rooms, offering exceptional customer service.Spa Hygiene &amp; Facility Maintenance Maintain a clean, safe, and organized work environment. Set up spa and treatment stations before each session and maintain tidiness throughout theshift. Sterilize massage tools and equipment after each session in compliance with health and safetyregulations. Ensure that linens and towels are cleaned, changed, and stocked as needed.Professionalism &amp; Compliance Adhere to all applicable spa standards, policies, and procedures. Maintain accurate client records, including treatment details and preferences.Spa Therapist Stay updated on the latest massage techniques and industry trends through training andprofessional development. Uphold high standards of personal grooming and professional appearance.Qualifications &amp; ExperienceEducation &amp; Certifications Certification or diploma in massage therapy from a recognized institution. Knowledge of various massage techniques and their therapeutic benefits.Skills &amp; Competencies Minimum of 3-5 years of hands-on experience as a Massage Therapist. Strong interpersonal and communication skills. Ability to tailor treatments to individual client needs. Dexterity and physical stamina to perform massages for extended periods. Comfortable working with a diverse clientele.Technical Proficiency Basic computer skills for record-keeping and appointment scheduling.Why Join Us?At our Spa &amp; Salon, we prioritize guest satisfaction and wellness. As a Massage Therapist, you will havethe opportunity to work in a professional, serene environment with opportunities for skillenhancement and career growth. If you have a passion for massage therapy and client well-being, wewelcome you to be part of our dynamic team.This job description outlines the key responsibilities and requirements for the Massage Therapist role.Additional duties may be assigned based on business needs.Job Type: Full-timePay: AED5,500.00 per month

Spa Therapist - Female

Job Title: Spa SupervisorDepartment: Spa &amp; Retail StoreReports To: Store &amp; Spa ManagerRole OverviewThe Spa Supervisor plays a crucial leadership role, ensuring the smooth daily operations of the spawhile delivering exceptional customer service. This position involves supervising spa therapists, front-of-house staff, spa receptionists, and attendants. The Spa Supervisor acts as the key link betweentherapists and the spa manager and is responsible for maintaining high standards of treatments,training staff, and optimizing spa profitability.Key ResponsibilitiesOperational Management Develop and enforce Spa Standard Operating Procedures (SOPs) to maintain high-qualityservice. Oversee spa treatments, ensuring they comply with company standards and legislation. Assist in payroll duties, attendance tracking, and scheduling staff shifts. Manage bookings, payments, and consultation processes to enhance the guest experience. Assist the Spa Manager in stock control, including weekly and monthly inventory checks. Monitor spa equipment and materials, ensuring proper use and maintenance. Handle store-related tasks as required, ensuring seamless coordination with inventory andproduct management.Guest Experience &amp; Customer Relations Ensure guests receive a high standard of service, addressing inquiries and concernsprofessionally. Handle customer feedback efficiently, escalating issues where necessary to improve productsand services. Train and mentor staff to provide an exceptional guest experience. Promote spa services and products to enhance sales and client engagement.Spa SupervisorStaff Training &amp; Development Plan, coordinate, and supervise training for all spa staff, ensuring they are proficient in varioustreatments. Provide product knowledge training and follow-up to ensure staff confidence in promotingspa products. Lead by example and foster a positive work environment for staff development. Establish and maintain effective employee relations to promote teamwork and efficiency.Health, Safety &amp; Compliance Ensure compliance with spa security, fire, health, and safety regulations. Monitor cleanliness and hygiene standards across all spa areas. Oversee the proper sanitization of equipment and treatment rooms.Qualifications &amp; ExperienceEducation &amp; Certifications Diploma or certification in massage therapy, body treatments, or beauty therapy from arecognized institute. CIDESCO/CIDTAC or equivalent qualification in spa supervision. A management course in team leadership and customer service is a plus.Skills &amp; Competencies Strong leadership and communication skills. Minimum of 3 years of supervisory experience in the spa industry. Hands-on experience in managing day-to-day spa operations. Knowledge of spa treatments, retail sales, and product promotions. Proficient in computer operations for booking systems and inventory management. Ability to work independently and as part of a team. Strong problem-solving and decision-making skills.Spa SupervisorPersonal Attributes Positive Attitude: Maintains an approachable and professional demeanor. Customer-Focused: Passion for providing a luxury guest experience. Adaptability: Flexible to handle different work situations and responsibilities. Professionalism: High grooming and presentation standards. Time Management: Ability to multitask and prioritize responsibilities effectively. Self-Motivated: Works proactively with minimal supervision.Why Join Us?As a Spa Supervisor, you will be a key contributor to the success of our spa, ensuring smoothoperations and an exceptional guest experience. This role offers opportunities for professional growthand leadership development in a dynamic spa environment.This job description outlines the key responsibilities and expectations for the Spa Supervisor role.Additional duties may be assigned based on business needs.Job Type: Full-timePay: AED7,500.00 per month

Spa Supervisor -Female

Job Title: Retail Sales Team LeadDepartment: Spa &amp; StoreReports To: Spa &amp; Store ManagerJob Summary -The Retail Sales Team Lead plays a pivotal role in driving sales performance, overseeing daily store operations, and delivering an exceptional customer experience. This role requires strong leadership skills to mentor and guide the sales team, ensuring optimal execution of company goals while maintaining high service standards.Key ResponsibilitiesSales Leadership &amp; Customer EngagementLead the sales team to consistently achieve individual and store sales targets, maximizing every sales opportunity.Provide outstanding customer service that exceeds expectations, fostering loyalty and repeat business.Identify customer needs and offer informed recommendations on product benefits, features, pricing, and availability.Handle escalated customer inquiries, ensuring prompt and effective resolution.Train and mentor junior team members, offering support and guidance as needed.Store Operations &amp; Team SupportOversee daily store activities, ensuring smooth and efficient operations.Perform till duties, including transaction processing, refunds, and price adjustments.Maintain accurate records of customer orders, special requests, and repairs, ensuring timely fulfillment.Act as a keyholder, assisting with store security and operational needs when required.Step in for the Assistant Manager or Store Manager as needed, ensuring seamless leadership continuity.Maintain accurate stock records and monitor inventory levels, addressing discrepancies proactively.Compliance &amp; Risk ManagementAdhere to company policies regarding cash handling, stock security, and customer data management.Ensure compliance with safety and security procedures, promptly reporting potential hazards to the Store Manager.Capture and input customer data into the company database to drive loyalty and engagement.Continuous Improvement &amp; TrainingActively participate in training programs and store meetings to stay updated on industry trends and company objectives.Proactively identify areas for operational improvement and recommend strategic solutions.Retail Sales LeadImplement innovative customer service initiatives to enhance the shopping experience.Skills &amp; QualificationsProven ability to lead, train, and motivate a sales team to achieve targets.Exceptional multitasking skills, effectively managing competing priorities in a fast-paced environment.Strong analytical and problem-solving abilities, with a proactive approach to customer service and risk management.Excellent communication skills with a professional, customer-centric attitude.Highly adaptable, with a willingness to embrace change and drive innovation.Self-motivated, confident, and enthusiastic with a passion for delivering excellence.Why Join Us?As a Retail Sales Team Lead at IZIL, you will play a crucial role in shaping the store&rsquo;s success. This position offers the opportunity to develop leadership skills, contribute to a dynamic retail environment, and be part of a growing brand committed to excellence in customer service and sales performance.Job Type: Full-timePay: From AED6,000.00 per monthLanguage:<ul><li>Arabic (Preferred)</li></ul>

Retail Sales Lead - Female

Job Title: Hammam TherapistDepartment: Spa &amp; StoreReports To: Spa &amp; Store ManagerJob SummaryAs a Hammam Therapist at Izil, you will be responsible for delivering high-quality traditionalHammam treatments, including Turkish and Moroccan rituals. Your role involves creating arelaxing and rejuvenating experience for guests while maintaining professionalism, hygiene,and adherence to company standards. You will ensure treatments are customized based onclient needs, promote spa services, and contribute to overall customer satisfaction.Key ResponsibilitiesHammam &amp; Spa Treatments Perform authentic Hammam treatments using correct techniques and productapplication. Customize treatments based on guest needs, preferences, and company trainingguidelines. Maintain a deep understanding of all spa treatments and stay updated on availablepromotions. Ensure seamless client handovers by following prescribed service standards andtreatment protocols. Monitor guest satisfaction, address concerns promptly, and make necessary serviceadjustments. Assist in spa demonstrations and events as required.Spa Operations &amp; Compliance Follow daily appointment schedules and roster assignments as planned. Manage and maintain inventory levels of professional products and supplies. Adhere to all standard operating procedures and policies related to hygiene, safety,and service.Hammam Therapist Maintain cleanliness, organization, and high hygiene standards in all treatment roomsand spa areas. Ensure compliance with health, safety, and hygiene regulations while supervising thesafe use of spa equipment.Sales &amp; Customer Engagement Build strong connections with guests, recording preferences and relevant informationfor personalized service. Promote spa services and treatments, contributing to sales targets set by the SpaManager. Provide product recommendations to enhance guest experience and encourage retailpurchases. Maintain accurate sales records and report figures daily.Professionalism &amp; Team Collaboration Uphold a high standard of personal appearance and hygiene in line with companypolicies. Be punctual, well-prepared, and ready for appointments. Support reception duties when necessary, ensuring smooth front-desk operations. Work collaboratively with colleagues, demonstrating a courteous and professionalattitudeJob Type: Full-timePay: AED3,500.00 per monthApplication Question(s):<ul><li>Moroccan</li></ul>

Hammam Therapist - Female

General AccountantDepartment: FinanceReport To: Chief AccountantWe are strengthening our Accounting &amp; Controls Function, a group-level team operating across RAK and Dubai and responsible for the accuracy, integrity, and reliability of our financial data.Based in RAK, you will support the Chief Accountant and collaborate with the Senior Accountants to deliver disciplined accounting operations, a timely month-end close, and strong internal controls for a fast-growing multi-entity group.If you are detail-driven, structured, and motivated by producing clean, audit-ready financial statements, this role is for you.What You Will OwnDaily Accounting &amp; Controls<ul><li>Post and validate day-to-day transactions in NetSuite with accuracy and compliance.</li><li>Maintain revenue integrity through proper verification, reconciliation, and variance resolution.</li><li>Reconcile AP, AR, and intercompany accounts with a rigorous, documentation-first approach.</li><li>Process supplier invoices, prepare payment runs, and ensure correct allocation aligned with policies.</li><li>Review petty cash and employee claims with a strong control mindset.</li></ul>Cash &amp; Bank Operations<ul><li>Prepare and update cash-flow schedules and perform timely, accurate bank reconciliations.</li></ul>Inventory &amp; System Integrity<ul><li>Support accurate recording of inventory movements (receipts, transfers, adjustments).</li><li>Participate in physical stock counts and help reconcile results to system balances.</li></ul>Fixed Assets &amp; Payroll Accounting<ul><li>Maintain the fixed-asset register and ensure accurate monthly depreciation.</li><li>Prepare payroll accounting entries and reconcile payroll-related accounts.</li></ul>Month-End Close &amp; Audit Support<ul><li>Execute key closing routines: reconciliations, accruals, prepayments, journal entries, schedules.</li><li>Provide clear, audit-ready documentation for internal reviews and external auditor requests.</li><li>Contribute to a disciplined, timely month-end close aligned with group standards.</li></ul>Reporting &amp; Continuous Improvement<ul><li>Prepare financial schedules, variance explanations, and supporting analysis for management.</li><li>Help strengthen accounting processes, documentation, and controls as the group expands.</li></ul>What You Bring<ul><li>Bachelor&rsquo;s degree in Accounting, Commerce, or Finance (minimum).</li><li>3&ndash;4 years of solid accounting experience (GL, AP/AR, reconciliations, month-end closing).</li><li>Strong Excel capabilities (VLOOKUP, Pivot Tables; advanced formulas a plus).</li><li>Experience with ERP systems &mdash; NetSuite strongly preferred.</li><li>High attention to detail, strong ownership, and a disciplined, deadline-driven work ethic.</li><li>Ability to coordinate effectively with teams across locations (RAK&ndash;Dubai) within a structured finance organization.</li></ul>Why Join Us?<ul><li>Be part of a group-level Accounting &amp; Controls Function that ensures the foundation of financial governance.</li><li>Work directly with the Chief Accountant, with exposure to senior leadership (Finance Manager &amp; CFO).</li><li>Develop skills in multi-entity accounting, NetSuite ERP, and advanced closing processes.</li><li>Join a fast-growing regional group scaling into new markets with a strong commitment to financial excellence.</li></ul>Job Type: Full-timePay: AED4,500.00 per month

General Accountant

Join IZIL Beauty and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.