Qureos Mentor

Jackson County, NC

<div><div><div><h2 class="jobSectionHeader"><b>Position Overview</b></h2></div>
<div><p>The primary purpose of this position is to determine eligibility for Medicaid programs which includes intake, processing, and maintenance of cases in the Family and Children's Medicaid unit. Grade 17 - 19.<br>
<br>
<b>Starting Salary Range</b>: $33,173.05 - $36,573.28 depending upon education and experience. Will accept &quot;work-against&quot; applications.</p></div>
<div><h2 class="jobSectionHeader"><b>Duties and Responsibilities</b></h2></div>
<div><p><b>Work Schedule</b> - 8:00 AM to 5:00 PM, 40 hours a week Monday through Friday. Some after-hours work is required on occasion.</p><br>
<ul><li>
Conduct interviews during intake to assess needs and obtain information.</li><li>
Inform Medicaid applicant of their rights, appeal decisions, ability to withdraw application, right to re-apply if found ineligible, responsibilities of the agency.</li><li>
Complete recertifications and changes in accordance with provided guidance, regulations, and policies.</li><li>
Utilize the NCFAST computer system</li><li>
Adhere to established deadlines.</li><li>
Complete paperwork as mandated by the agency or county administration.</li><li>
Attend various training workshops/webinars.</li><li>
Perform other duties as assigned by the supervisor.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Education and Experience</b></h2></div>
<div><p>Graduation from high school and one year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience. <b>Will accept &quot;work-against&quot; applications.</b></p></div>
<div><h2 class="jobSectionHeader"><b>Knowledge, Skills and Abilities</b></h2></div>
<p></p><div><ul><li>Ability to read and comprehend rules and regulations, often changing policies and guidelines pertaining to Medicaid assistance programs.</li><li>
Ability to interpret agency's policies and procedures to people of varied backgrounds.</li><li>
Ability to accurately key codes and data into NCFAST.</li><li>
Obtain data for documentation and verification of information needed in determining eligibility.</li><li>
Detect need for other agency services and make appropriate referrals to the service staff.</li><li>
Work with facts and figures and perform tasks involving a high degree of accuracy.</li><li>
Learn the intricacies of numerous forms and procedures of the eligibility programs.</li><li>
Present information orally or in report form.</li><li>
Acquire interest in and understanding of disadvantaged persons.</li><li>
Possess qualities of patience and tolerance, and an awareness of various cultures.</li><li>
Must have ability to effectively communicate face- to- face and on the telephone.</li></ul></div></div></div><p></p>
<br><div></div><div><div><div><p>Jackson County provides a robust offering of employee benefits including: employer paid medical and dental benefits, participation in the Local Governmental Employees&rsquo; Retirement System, paid leave (vacation, sick, and holiday), Employee Clinic, Wellness program, and supplemental benefit offerings.</p></div></div></div>

Income Maintenance Caseworker II (Family and Children's Medicaid)

<div><div><div><h2 class="jobSectionHeader"><b>Position Overview</b></h2></div>
<p></p><div><p>This is advanced, professional level casework providing protective, investigative, counseling and case management services for children who at risk for neglect and/or abuse. Employees provide social work services including treatment and immediate response to crisis situations for at-risk children in the most complex cases.</p><p><b>
Salary Range</b><b>:</b> $34,831.70 - $49,011.70 depending upon education and experience. Will accept &quot;work-against&quot; applications.</p><p><b>
Work Schedule: </b>The Social Worker is scheduled to operate from the office between the hours of 8:00 a.m. - 5:00 p.m., Monday through Friday. Additionally, the worker is assigned to cover any emergency arising during this time. This worker may be required to provide on-call after-hours duties as needed to respond to emergencies received by law enforcement departments in the county. The Social Worker may vary the work schedule to accommodate the individual needs of the clients.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Duties and Responsibilities</b></h2></div>
<p></p><div><ul><li>Work involves investigation of alleged neglect and abuse, substantiation of the alleged neglect or abuse as prescribed by federal and state guidelines, providing expert testimony in court hearings, and following-up with case management and preventive services for clients.</li><li>
Employees analyze situations and determine appropriate courses of action immediately or in short time spans and often under very stressful conditions.</li><li>
Employees may provide group, family or individual treatment to clients of any age and any developmental, mental, medical, substance abuse, financial or family problem.</li><li>
Employees typically report to a Social Work Supervisor Ill under general supervision.</li><li>
Employees may have combined investigative and treatment roles or may have separate functions depending on the size and organizational structure of the departments of Social Services.</li><li>
Employees manage a caseload of clients in the most difficult and complex cases.</li><li>
Work may involve providing treatment in group, family or individual therapy to clients of any age and/or with any developmental, mental, medical, financial, substance abuse or family problem including abused, neglected or homeless children.</li><li>
Work includes clinical and social investigation, assessment of individuals and family dynamics, crisis intervention, referrals for treatment and placement in foster care or residential facilities.</li><li>
Employees provide expert testimony.</li><li>
Employees exercise considerable judgment in determining whether abuse or neglect has occurred, to what extent and how it occurred.</li><li>
The selection of appropriate treatment for the family and clients requires significant understanding of their personalities based on assessments and interviews.</li><li>
Follow state and federal laws, program rules, directives, policies and regulations, professional ethics and quality assurance standards.</li><li>
Work is jointly planned with members of multidisciplinary teams or protective services committees and supervisors. Legal precedents are used in some settings.</li><li>
Work is reviewed by unit supervisors, program managers or higher-level administrators, usually on a routine basis.</li><li>
Assessments, interviews and service treatment decisions affect the safety and well being of children in abuse and neglect situations. Failure to follow-through on case management visits, remove a child from parent or foster custody or monitor treatment outcomes can lead to severe injury, neglect or child fatality.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Education and Experience</b></h2></div>
<p></p><div><ul><li>A master's degree from an accredited school of social work and one year of social work experience; or</li><li>
a Bachelor's degree from an accredited school of social work and two years of social work or counseling experience;</li><li>
or Master's degree in a counseling field and two years of social work or counseling experience;</li><li>
or a four-year degree in a human services field or related curriculum and three years of social work or counseling experience;</li><li>
or graduation from a four-year college or university and four years of experience in rehabilitation counseling, pastoral counseling or a related human services field providing experience in the techniques of casework, group work or community organization; or an equivalent combination of training and experience.</li><li>
One year of work experience can be credited for completion of the social work collaborative.</li></ul><p>
Possession of a valid, State of North Carolina driver&rsquo;s license to operate a motor vehicle. Requirement exists at the time of hire and as a condition of continued employment.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Knowledge, Skills and Abilities</b></h2></div>
<p></p><div><ul><li>Knowledge of social work theory, techniques and practices, individual and group behavior, social problems, medical and mental illness, family dynamics, coping behavior, crisis intervention, and treatment of various medical and mental diseases and social issues.</li><li>
Possess thorough knowledge of social work principles, techniques and practices and their applications to complex casework, treatment, and investigation of abuse or neglect of children;</li><li>
Possess thorough knowledge of policies and procedures as evidenced by the ability to cite the authority of federal and state law;</li><li>
Possess thorough knowledge of individual and group behavior, family dynamics, and medical, behavioral and/or psychosocial problems and their treatment theory.</li><li>
Possess considerable knowledge of governmental and private organizations and resources in the community.</li><li>
Ability to interact and motivate a resistant involuntary client population and the public who may not agree with the laws, rules or policies of the process or the programs; Ability to prepare documentation such as written investigative reports for the court, case records and treatment plans; ability to testify as an expert witness;</li><li>
Ability to make decisions that affect children and their families and are often made under stressful and sometimes dangerous situations. Many decisions must be made immediately or with little time for consultation.</li><li>
Ability to employ advanced case management interview techniques to establish a supportive relationship and involve families in the initial assessment for the need of services;</li><li>
Ability to quickly assess the risks and safety of the client environment during daylight hours, after dark and in high crime areas;</li><li>
Ability to employ expert negotiation skills in the most complex cases;</li><li>
Ability to analyze and assess child development safety issues in relation to risk factors; ability to analyze tense family situations and make decisions about removing children when the decision has to be made with limited direct information and limited access to consultation;</li><li>
Ability to communicate effectively and establish supportive client relationships.</li></ul></div></div></div><p></p>
<br><div></div><div><div><div><p>Jackson County provides a robust offering of employee benefits including: employer paid medical and dental benefits, participation in the Local Governmental Employees&rsquo; Retirement System, paid leave (vacation, sick, and holiday), Employee Clinic, Wellness program, and supplemental benefit offerings.</p></div></div></div>

Social Worker IAT

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Jackson County, NC

About Company

Income Maintenance Caseworker II (Family and Children's Medicaid)

Social Worker IAT