Qureos Mentor

Jackson Health System

<div>Jackson North Medical Center
Department: Cardiac/Pulmonary
Address: 160 NW 170th Street, North Miami Beach, Florida, 33169
Shift details: Full Time, Days
Summary
Patient Care Technician is a member of the health care team who performs functions which support the delivery of a single standard of care, under the supervision of a registered nurse, for a group of patients relating to their hygiene, safety, nutrition, elimination and comfort needs. 
 
Responsibilities 
Uses a systematic process to provide/modify care and patient/family education. Assists health care team with simple procedure; prepares supplies equipment; provides patient/family support, assists in positioning patients, sets up/or remove equipment etc. Performs a variety of tasks associated with generalized patient care (vital signs, feeding, mobility, IV lines, drainage, personal hygiene: bath, dressing, bed making/linen changes etc.). Utilizes specialized equipment as needed when providing patient care (spirometer, restraints etc.). Prepares and cleans exam rooms, patient treatment areas and stretchers between patient use. Transports patients to and from treatment areas when needed. Cleans clinic area he/she is assigned to after patients treatment is finished at the end of day according to departmental procedures. Takes and picks up food orders for patient's kitchen evaluation. Assists in the fabrication of adaptive and assistive equipment, i.e. washing mitts, wheelchair gloves, safety belts, straps, etc. Keeps the storage closet in order and stocked. Assists with office duties as needed, i.e. answering phone, taking messages. Follows and performs all related unit specific policies and procedures, as detailed on the unit specific competency check-list. Utilizes job and unit specific equipment as required. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned. 
 
Experience
Generally requires 0 to 3 years of related experience. 
Education
High School Diploma or successful completion of GED is required. 
Skill 
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Knowledge and skill in use of job appropriate technology and software applications. Must meet and maintain current all unit specific and organizational skills/competencies, certifications/licensures, as required by the nursing area. 
Credentials 
Completion of an approved Nursing Assistant Certification program is required. All new hires after 08/09/2020 are required to have a Certified Nursing Assistant License. Employees hired into the classification before this date are grandfathered in. American Heart Association and any additional applicable life support certification for Healthcare Providers may be required at the unit level upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.
Unit Specific Credential
AHA Basic Life Support (BLS) with 6 months validity 
Working Conditions
Physical Requirements - Job function requires extended standing or walking. Must be able to carry objects weighing 21 to 50 pounds. Able to lift or move objects weighing 51 to 100 pounds with the use of appropriate devices. Jobs in this group require frequent visual acuity to perform activities related to extended use of computers. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC). 
 
Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May also be exposed to needle sticks, airborne infections, medical gases, X-Ray, chemical exposures and other potential hazards. Must wear Personal Protective Equipment (PPE) when exposed to infectious/clinical hospital environment. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).</div>

Patient Care Technician, Cardio/Pulmonary, Full-Time, Days

<div><h3 class="jobSectionHeader">Department: Jackson Memorial Hospital - Patient Transfer Center
Address: 1611 NW 12 Ave., Miami, FL 33136
Shift: Full-Time, 7a-7:30pm, 3 Days One Week &amp; 4 Days the Other Week with Alternating Weekends and Holidays</h3>
Summary 
The Clinical Care Coordinator is a professional member of the health care team who assumes advocacy and accountability and works in collaboration and continuous partnership with chronically ill or high-risk patients and their family/caregiver(s), clinic/hospital/specialty providers and staff, and community resources in a team approach to provide a continuity of the single standard of care. 
 
Responsibilities 
<ul><li>Performs independently in coordinating and tracking patient care, and providing discharge planning for patients.</li><li>
Provides discharge /educational instruction for patients/families. Collaborates with appropriate resources in implementing educational programs.</li><li>
The CCC participates in the development of the plan of inpatient care, according to patient specific age and/or developmental needs.</li><li>
In collaboration with the multidisciplinary health care team, the CCC utilizes clinical pathways in support of the provision of care.</li><li>
The CCC collaborates with other health care team members and with external payer sources in the delivery and coordination of care during a single episode of hospitalization through discharge to home or to next level of care.</li><li>
Also responsible for tracking of quality measures related to care coordination efforts.</li><li>
Screens patient records, as assigned, using specific criteria and critical judgment, in order to identify adverse events, sub-optimal patterns or care and or utilization.</li><li>
Reviews pertinent documentation, interprets clinical data; identifies variations in care and or utilization based on knowledge of disease processes and appropriate treatment modalities, relevant data. Analyzes data which has been collected, evaluates current practice, draws conclusions and makes recommendations for changes or improvement as appropriate and monitors the status of resolution of identified issues.</li><li>
Reports adverse event, as appropriate, summarizes findings and maintains accurate records of all reviews performed.</li><li>
Includes review of incident reports, complication reports from all departments, patient satisfaction survey comments, mortality reports.</li><li>
Coordinates physician peer review committees (Special Medicine, Surgical, Psychiatric, anesthesia and Obstetrics Committee) and prepares and/or presents information to appropriate committees, forums, as requested.</li><li>
Collaborates with medical staff to review and interpret medical staff monitoring activities relative to the quality and appropriateness of patient care, the utilization of resources, and collaborates with Risk Management, as appropriate.</li><li>
Works closely with JMH Clinical Performance Specialist and other JMH staff who are responsible for maintenance, review and updating of the Nursing Standards Manual and Red Book Policies.</li><li>
Coordinates review of those policies and procedures that are being addressed at General and Critical Care Policies and Procedures (P&amp;P) committees with the appropriate departments/management staff and obtains appropriate feedback/recommendations.</li><li>
Facilitates completion and update policies and procedures that are not integrated with assigned facility.</li><li>
Ensures final integrated policy and procedures/forms are placed in the current computer system file and the old P&amp;P is archived.</li><li>
The index is updated to direct staff where to find P&amp;P and forms.</li><li>
Facilitates monthly unit educators meeting to provide policy/forms and updates.</li><li>
Ensures hospital-wide Red Book manuals are updated with new revisions.</li><li>
Participates in hospital-wide quality improvement activities.</li><li>
Maintains knowledge of JCAHO standards and assists with preparation for JCAHO survey.</li><li>
Conducts record review audits and unit inspections to assess JCAHO readiness compliance.</li><li>
Participates in community seminars and continuing education programs in order to enhance own knowledge base and to exchange appropriate information with peers.</li><li>
For CCC working as Observation Liaison: assess complex patient care needs/situation/acuity levels obtaining significant date from assessments (physical/function, mental, psycosocial, environmental, family support, spiritual, cultural, financial, legal).</li><li>
Coordinates patient care through out an episodic / continuous course of care for a specific DRG/diagnosis/procedure/population using InterQual, Millikan or other specific criteria and evidence based guidelines.</li><li>
Completes electronic documentation for case management activities such as discharge planning, patient throughput, appropriate level of care, communication with physician, nursing and patient / family member.</li><li>
Articulates information pertinent to clinical condition, LOS, discharge delays, outcomes, resource utilization, discharge planning, etc. at the team meetings / presentations, patient care rounds, interdisciplinary rounds and to administration, medical director and physician advisors.</li><li>
Demonstrates effective interpersonal communication skills through the development and maintenance of productive working relationships with medical staff, nursing, ancillary departments, administrative staff and peers.</li><li>
Follows and performs all related unit specific policies and procedures, as detailed on the unit specific competency check-list.</li><li>
Utilizes job and unit specific equipment as required.</li><li>
Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).</li><li>
Performs all other related job duties as assigned.</li></ul> 
 
Experience
Generally requires 3 to 5 years of related experience. 5+ years of Critical or ED experience preferred. Case Management experience a plus. 
Education
BSN or Bachelor's degree in related field is required. Master's degree is preferred. 
Skill 
<ul><li>
General Competencies: Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.</li><li>
Ability to communicate effectively in both oral and written form.</li><li>
Ability to handle difficult and stressful situations with professional composure.</li><li>
Ability to understand and follow instructions. Ability to exercise sound and independent judgment.</li><li>
Knowledge and skill in use of job appropriate technology and software applications.</li><li>
Nursing Competencies: Ability to understand, respects and accommodates patients preferences and needs with regards to their individual beliefs, customs and practices. Must have ability to clearly, accurately and effectively provide information to doctors, other nurses, patients, and family members.</li><li>
Must have ability to show compassion, patience and maintain non-judgmental approach to patients, their families as well as other employees and customers.</li><li>
Unit Specific Competencies: Must have clinical knowledge, skill and ability to fully and accurately complete all required unit competencies, as indicated in the unit competency check-list.</li></ul> 
Credentials 
Valid Florida RN license is required. American Heart Association Basic Life Support (BLS) and any additional applicable life support certification for Healthcare Providers is required upon hire with at least 6 months validity and maintenance at JHS for the duration of employment. Must meet and maintain valid and current all unit specific and organizational skills/competencies, certifications/licensures, as required by regulatory and/or nursing standard of practice for the specialty.
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.</div>

Clinical Care Coordinator, Full-Time, 7a-7:30pm

<div>Department: Jackson Memorial Hospital - Case Management Acute
Address: 1611 NW 12th Ave, Miami, Florida, 33136
Shift details: Full-Time, Days 
 
Why Jackson:
Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals. Miami, FL Full-Time JM Case Management Acute
Summary
<ul><li>The Case Management assistant provides daily support to the Clinical resource Management Department in the process of quality and utilization data necessary for the day-to-day operations of the dept.</li><li>
Facilitates appropriate follow up in administering The Centers for Medicare &amp; Medicaid Services forms (Medicare outpatient Observation notices and Important Message forms to enhance the quality of the services being provided to our patients across the system.</li></ul> 
 
Responsibilities
<ul><li>Provides the Centers for Medicare &amp; Medicaid Services CMS forms (MOONS, IMs) to patients in a safe, timely, and effective manner.</li><li>
Verifies and assures that documentation entered within the patients' medical records are entered accurately and kept confidential.</li><li>
Responds and verifies inquiries from CRM leadership team and/or responsible parties. Interacts with patients to keep track of their progress and to ensure satisfaction.</li><li>
Adhere to professional standards as outlined by protocols, rules and regulations.</li><li>
Develops effective working relationships with CRM team.</li><li>
Facilitates multiple care aspects as requested by CRM leadership team for DC planning (case coordination, information sharing, etc).</li><li>
Under direction of CRM leadership, assist with the daily referrals, per standard protocols, to Primary Care Physician and JHS specialty clinics, scheduling diagnostic studies and other clinics appointment and procedures.</li><li>
Coordinates with outpatient studies as needed.</li><li>
Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).</li><li>
Performs all other related job duties as assigned.</li><li>
The incumbent may attend management meetings and may be involved directly or indirectly around confidential management decisions</li></ul> 
 
Experience
Generally requires 1 to 3 years of related experience. 
 
Education
High school diploma is required. 
 
Skill
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. 
 
Credentials
Valid license or certification is required as needed, based on the job or specialty. 
 
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.</div>

Case Management Assistant, Jackson Memorial Hospital, FT, Days

<div>Clinical Informatics Specialist, 10 Yr EHR &amp; Info Sys Implement, Full Time, Days
Job Summary 
Clinical Informatics Specialist is responsible for coordination, development, implementation, evaluation, and maintenance of information systems as they relate to the nursing practice, physician's orders, clinical computer communications, and other information technology aspects of patient care. The goal is to integrate the clinical processes, information sciences and information technologies to meet the information needs of the clinical decision makers. 
 
Duties and Responsibilities: 
<ul><li>Assumes Responsibility for the coordination and management of clinical information systems as they relate to nursing practice, patient care, physician order entry, clinical computer communications and nursing informatics.</li><li>
Develops detailed project plans for assigned projects.</li><li>
Prioritizes and coordinates work plans for timely project completion.</li><li>
Monitors outcomes of activities.</li><li>
Produces weekly report of project status and cross-team impacts.</li><li>
Facilitates system design activities to match clinical workflow and process.</li><li>
Applies standards of practice (clinical policies, regulatory requirements, etc.) to system requirements and design.</li><li>
Leads project work groups and meetings.</li><li>
Oversees building and maintenance of various system parameter tables including clinical reference tables, clinical knowledge base, etc.</li><li>
Ensures adequate testing and validation of systems has occurred before any changes are submitted for move into production.</li><li>
Actively participates in training and on-site implementation activities as required to ensure successful start-up.</li><li>
Assists in the development of an operational management plan after initial start-up.</li><li>
Provides on-going recommendations for improvement and system management.</li><li>
Evaluates simple and complex processes to assure technical applications and operational requirements have been met and the resulting implications identified.</li><li>
Acts as a mentor to others.</li><li>
Acts as team leader in the implementation of major systems.</li><li>
Performs other related duties as assigned.</li><li>
Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).</li></ul>
Experience<ul><li>
Generally requires 5 to 7 years of related experience.</li></ul>
Education<ul><li>
Bachelor's degree and graduate of an approved school of Professional Nursing, Medicine, a Physician Assistant Program or IT or any closely related degree preferred.</li></ul>
Skill 
<ul><li>Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.</li><li>
Ability to communicate effectively in both oral and written form.</li><li>
Ability to handle difficult and stressful situations with professional composure.</li><li>
Ability to understand and follow instructions.</li><li>
Ability to exercise sound and independent judgment Knowledge and skill in use of job appropriate technology and software applications.</li></ul> 

Credentials<ul><li>
Valid license or certification is required as needed, based on the job or specialty.</li></ul></div>

Clinical Informatics Specialist

<div>Miami, FL On Call/Pool JW-Sitters
Summary 
Patient Care Associate provides patient focused, age-specific, information and clinical based support to patients through the utilization of appropriate health information equipment/systems. This is the level 3 job in the nursing support career ladder. 
 
Responsibilities 
Uses a systematic process to provide/modify care and patient/family education. Assists health care team with simple procedures; prepares supplies &amp; equipment; provides patient/family support, assists in positioning patients, sets up/or remove equipment etc. Under direction, performs a variety of tasks associated with generalized patient care (vital signs, feeding, mobility, drainage, and personal hygiene: bath, dressing, bed making/linen changes etc.). Utilizes specialized equipment as needed when providing patient care. Prepares and cleans exam rooms, patient treatment areas and stretchers between patient uses. Transports patients to and from treatment areas when needed. Cleans assigned area after patient's treatment, as needed according to departmental procedures. Takes and picks up food orders for patient's kitchen evaluation. Assists in the fabrication of adaptive and assistive equipment, i.e. washing mitts, wheelchair gloves, safety belts, straps, etc. Keeps the storage closet in order and stocked. Assists with office duties as needed. Assists and provides support to the health care team including set-up, equipment prep, clean up and restocking and specimen labeling. Attentive to patient care needs that meets clinical goal for routine visits. Responsive in meeting patient flow processes that reduce patient waiting time for procedures. Adjusts work pace, as directed to meet volume demands of clinical unit. Demonstrates flexibility and willingness to support delivery model of care as defined by ANM/NM. Schedules appointments for referrals/consults as assigned, minimizes distractions. Consistently adheres to time outs prior to start of surgical and invasive procedures per policy. Follows policies on identification of patients, hand hygiene/infection control and all other related unit specific policies and procedures, as detailed on the unit specific competency checklist. Performs phlebotomy function as assigned. Employees assigned to units performing phlebotomy function must have completed an accredited phlebotomy program. Utilizes job and unit specific equipment as required. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned. 
 
Experience
Generally requires 0 to 3 years of related experience. 
Education
Completion of an approved Medical Assistant or Nursing Assistant training program is required. 
Skill 
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Knowledge and skill in use of job appropriate technology and software applications. Must meet and maintain current all unit specific and organizational skills/competencies, certifications/licensures, as required by the nursing area. 
Credentials 
Medical Assistant Certification OR Certified Nursing Assistant license, including Phlebotomy is required. Employees hired into PCA classification before 08/09/2020 are grandfathered in for the certification / license requirement. Incumbents performing phlebotomy function must have a proof of completion of an accredited phlebotomy program. American Heart Association Basic Life Support (BLS) and any additional applicable life support certification for Healthcare Providers is required upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.
Unit Specific Credential
Basic Life Support (BLS) 
Working Conditions
Physical Requirements - Job function requires extended standing or walking. Must be able to carry objects weighing 21 to 50 pounds. Able to lift or move objects weighing 51 to 100 pounds with the use of appropriate devices. Jobs in this group require frequent visual acuity to perform activities related to extended use of computers. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC). 
 
Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May also be exposed to needle sticks, airborne infections, medical gases, X-Ray, chemical exposures and other potential hazards. Must wear Personal Protective Equipment (PPE) when exposed to infectious/clinical hospital environment. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).</div>

Patient Care Associate- Perdiem, Flexible shift- Jackson West M.C

<div>Department: Holtz Women's and Children - Antepartum Med-Surg (7B) 
Address: 1611 NW 12th Avenue, Miami, Florida 33136 
Shift Details: Full-Time, Nights
Why Jackson: 
Holtz Children's Hospital at the University of Miami/Jackson Memorial Medical Center is one of the largest pediatric hospitals in the southeast United States, where UHealth - University of Miami Health System physicians treat children from throughout Florida and the Caribbean. Holtz Children's is known worldwide for its care of critically ill newborns in its neonatal intensive care unit, which is one of the largest in the United States and boasts some of the best medical outcomes. In collaboration with the Miami Transplant Institute, Holtz Children's is one of only three centers in the country that specializes in pediatric multi-organ transplants. It is home to one of only three state-accredited comprehensive children's kidney failure centers and one of the largest pediatric kidney transplant programs in the world. The Children's Heart Center at Holtz Children's is the only comprehensive children's heart program in South Florida. In partnership with the University of Miami, Holtz Children's also trains the most pediatric physicians of any medical center in the southeastern United States.
Summary
<ul><li>Patient Care Associate 2 is a licensed member of the health care team who performs advanced, supportive administrative and certain clinical duties to support the delivery of age specific and a single standard of care, under the supervision of a registered nurse, for a group of patients relating to their hygiene, safety, nutrition, elimination and comfort needs.</li><li>
The position may require demonstrating knowledge and skills in specialty area. This is a Level 4 job in the nursing support ladder.</li></ul> 
 
Responsibilities
<ul><li>Uses a systematic process to provide/modify care and patient/family education.</li><li>
Assists health care team with advanced procedure; prepares supplies equipment; provides patient/family support, assists in positioning patients, sets up/or remove equipment etc.</li><li>
Performs a variety of tasks associated with generalized patient care (vital signs, feeding, mobility, IV lines, drainage, personal hygiene: bath, dressing, bed making/linen changes etc.).</li><li>
Utilizes specialized equipment as needed when providing patient care (spirometer, restraints etc.).</li><li>
 Prepares and cleans exam rooms, patient treatment areas and stretchers between patient use.</li><li>
Transports patients to and from treatment areas when needed.</li><li>
Cleans clinic area he/she is assigned to after patients treatment is finished at the end of day according to departmental procedures.</li><li>
Takes and picks up food orders for patient's kitchen evaluation.</li><li>
Assists discharge process according to JHS policies under supervision. Makes daily rounds of assigned work area and initiates work orders for repair as needed and communicates action to appropriate health care team members.</li><li>
Maintains supplies and equipment for patient floor: inventories, orders, stocks, rotates, charges for both supplies and equipment.</li><li>
Assists with office duties as needed, i.e. answering phone, taking messages.</li><li>
Follows and performs all related unit specific policies and procedures, as detailed on the unit specific competency check-list.</li><li>
Utilizes job and unit specific equipment as required. Incumbent who is assigned in ER may perform duties include but not limited to respond to medical and other emergency and non-emergency calls, assists the paramedic in providing emergency medical treatment and triage as necessary, and assists in loading patient and provides transportation of patient to a medical facility. Incumbent who is assigned to specialty area may prepare patient for procedure, sterile equipment and assist procedure under medical team's direction.</li><li>
Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).</li><li>
Performs all other related job duties as assigned.</li></ul> 
 
Experience
Generally requires 1 to 3 years of related experience. 
 
Education
High School diploma is required. 
 
Credentials
Effective 4/25/2024, ONE of the following is required:<ul><li>
A. Proof of completion of school training program for patient care technician AND proof of phlebotomy training</li><li>
B. FL Licensure as a Certified Nursing Assistant (CNA) AND proof of phlebotomy training</li><li>
C. Proof of completion of school training program for Medical Assisting (Phlebotomy is included in training)</li><li>
D. FL Licensure as EMT (Phlebotomy is included in training) American Heart Association Basic Life Support (BLS) is required upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.</li></ul>
Unit Specific Credential
Basic Life Support (BLS) 
 
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.</div>

Patient Care Associate 2, Antepartum Med Surg, Holtz Women's Hospital, FT, Nights

<div><div>Jackson North Medical Center</div><div>
</div><div>
Department: Medical Surgical/Post op</div><div>
Address: 160 NW 170th Street, North Miami Beach, Florida, 33169</div><div></div><div>
Shift details: Full-time, Days</div>
Summary 
Patient Care Associate provides patient focused, age-specific, information and clinical based support to patients through the utilization of appropriate health information equipment/systems. This is the level 3 job in the nursing support career ladder. 
 
Responsibilities 
Uses a systematic process to provide/modify care and patient/family education. Assists health care team with simple procedures; prepares supplies &amp; equipment; provides patient/family support, assists in positioning patients, sets up/or remove equipment etc. Under direction, performs a variety of tasks associated with generalized patient care (vital signs, feeding, mobility, drainage, and personal hygiene: bath, dressing, bed making/linen changes etc.). Utilizes specialized equipment as needed when providing patient care. Prepares and cleans exam rooms, patient treatment areas and stretchers between patient uses. Transports patients to and from treatment areas when needed. Cleans assigned area after patient's treatment, as needed according to departmental procedures. Takes and picks up food orders for patient's kitchen evaluation. Assists in the fabrication of adaptive and assistive equipment, i.e. washing mitts, wheelchair gloves, safety belts, straps, etc. Keeps the storage closet in order and stocked. Assists with office duties as needed. Assists and provides support to the health care team including set-up, equipment prep, clean up and restocking and specimen labeling. Attentive to patient care needs that meets clinical goal for routine visits. Responsive in meeting patient flow processes that reduce patient waiting time for procedures. Adjusts work pace, as directed to meet volume demands of clinical unit. Demonstrates flexibility and willingness to support delivery model of care as defined by ANM/NM. Schedules appointments for referrals/consults as assigned, minimizes distractions. Consistently adheres to time outs prior to start of surgical and invasive procedures per policy. Follows policies on identification of patients, hand hygiene/infection control and all other related unit specific policies and procedures, as detailed on the unit specific competency checklist. Performs phlebotomy function as assigned. Employees assigned to units performing phlebotomy function must have completed an accredited phlebotomy program. Utilizes job and unit specific equipment as required. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned. 
 
Experience
Generally requires 0 to 3 years of related experience. 
Education
Completion of an approved Medical Assistant or Nursing Assistant training program is required. 
Skill 
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Knowledge and skill in use of job appropriate technology and software applications. Must meet and maintain current all unit specific and organizational skills/competencies, certifications/licensures, as required by the nursing area. 
Credentials 
Medical Assistant Certification OR Certified Nursing Assistant license, including Phlebotomy is required. Employees hired into PCA classification before 08/09/2020 are grandfathered in for the certification / license requirement. Incumbents performing phlebotomy function must have a proof of completion of an accredited phlebotomy program. American Heart Association Basic Life Support (BLS) and any additional applicable life support certification for Healthcare Providers is required upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.
Unit Specific Credential
Basic Life Support (BLS) 
Working Conditions
Physical Requirements - Job function requires extended standing or walking. Must be able to carry objects weighing 21 to 50 pounds. Able to lift or move objects weighing 51 to 100 pounds with the use of appropriate devices. Jobs in this group require frequent visual acuity to perform activities related to extended use of computers. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC). 
 
Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May also be exposed to needle sticks, airborne infections, medical gases, X-Ray, chemical exposures and other potential hazards. Must wear Personal Protective Equipment (PPE) when exposed to infectious/clinical hospital environment. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).</div>

Patient Care Associate 1, Medical Surgical/Post op, Full-Time, Days

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