Qureos Mentor

Jackson Health System

<div>Miami, FL Full-Time JW-HouseKeeping Services
Summary 
Environmental Worker performs moderate to heavy manual work housekeeping tasks on an assigned shift in a healthcare setting. Employees in this classification perform manual work involving a variety of housekeeping tasks to assist in the maintenance of the area. 
 
Responsibilities 
Vacuums or sweeps, mops and wet washes floors daily. Cleans the assigned patient and non-patient care areas. Collects and transports trash, cleans and relines trash containers with plastic bags, in accordance with daily work schedule. Maintains responsibility for the following duties; - filling soap, paper towels and toilet paper dispensers. - emptying sharp boxes. - placing gowns in designated storage areas as needed. - defrosting and cleansing of assigned refrigerators on a bi-week schedule. Responsible for daily dusting of all counter tops and shelves inside/outside, also wiping of cabinets. Completes all cleaning of discharge patient units, as vacancies occur. Daily monitoring of the delivery of laundry for assigned units. Utilizes detergents, disinfectants, polishes, finishes, etc.in accordance with established guidelines. Cleaning for all isolates, warmers, IMED pumps, monitors, bill lights and any other related equipment used upon patients' discharge. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned. 
 
Experience
Generally requires 0 to 3 years of related experience. 
Education
High School diploma is strongly preferred. 
Skill 
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. 
Credentials 
Non-licensed worker.
Unit Specific Credential
Working Conditions
Physical Requirements - Job functions requires extended walking or standing. Must be able to climb stairs/ladder, stoop, bend, crawl and perform repetitive motions as needed. Must be able to carry objects weighing 21 to 50 pounds. Must be able to lift , push or pull objects weighing 51 to 100 pounds with the use of appropriate devices. Function requires visual acuity to perform job related activities such as: operating machines or motor vehicles and performing mechanical or skilled trades tasks of a repetitive and non-repetitive nature. Certain jobs in this group may have specific physical abilities requirement. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC). 
 
Environmental Conditions - Fast paced environment with occasional high pressure or emergent situations. Jobs in this group frequently work outdoors, are subject to potential hazards and may have exposure to extreme weather and high temperatures, noisy or dusty areas and confined spaces. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).</div>

Environmental Worker/ Per diem/ Flexible Shift/ HouseKeeping Services/ Jackson West Medical Center

<div>Jackson North Medical Center
Department: Medical Surgical
Address: 160 NW 170th Street, North Miami Beach, Florida, 33169
Shift details: Full Time, Nights
Summary
Patient Care Associate provides patient focused, age-specific, information and clinical based support to patients through the utilization of appropriate health information equipment/systems. This is the level 3 job in the nursing support career ladder. 
 
Responsibilities 
Uses a systematic process to provide/modify care and patient/family education. Assists health care team with simple procedures; prepares supplies &amp; equipment; provides patient/family support, assists in positioning patients, sets up/or remove equipment etc. Under direction, performs a variety of tasks associated with generalized patient care (vital signs, feeding, mobility, drainage, and personal hygiene: bath, dressing, bed making/linen changes etc.). Utilizes specialized equipment as needed when providing patient care. Prepares and cleans exam rooms, patient treatment areas and stretchers between patient uses. Transports patients to and from treatment areas when needed. Cleans assigned area after patient's treatment, as needed according to departmental procedures. Takes and picks up food orders for patient's kitchen evaluation. Assists in the fabrication of adaptive and assistive equipment, i.e. washing mitts, wheelchair gloves, safety belts, straps, etc. Keeps the storage closet in order and stocked. Assists with office duties as needed. Assists and provides support to the health care team including set-up, equipment prep, clean up and restocking and specimen labeling. Attentive to patient care needs that meets clinical goal for routine visits. Responsive in meeting patient flow processes that reduce patient waiting time for procedures. Adjusts work pace, as directed to meet volume demands of clinical unit. Demonstrates flexibility and willingness to support delivery model of care as defined by ANM/NM. Schedules appointments for referrals/consults as assigned, minimizes distractions. Consistently adheres to time outs prior to start of surgical and invasive procedures per policy. Follows policies on identification of patients, hand hygiene/infection control and all other related unit specific policies and procedures, as detailed on the unit specific competency checklist. Performs phlebotomy function as assigned. Employees assigned to units performing phlebotomy function must have completed an accredited phlebotomy program. Utilizes job and unit specific equipment as required. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned. 
 
Experience
Generally requires 0 to 3 years of related experience. 
Education
Completion of an approved Medical Assistant or Nursing Assistant training program is required. 
Skill 
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Knowledge and skill in use of job appropriate technology and software applications. Must meet and maintain current all unit specific and organizational skills/competencies, certifications/licensures, as required by the nursing area. 
Credentials 
Medical Assistant Certification OR Certified Nursing Assistant license, including Phlebotomy is required. Employees hired into PCA classification before 08/09/2020 are grandfathered in for the certification / license requirement. Incumbents performing phlebotomy function must have a proof of completion of an accredited phlebotomy program. American Heart Association and any additional applicable life support certification for Healthcare Providers may be required at the unit level upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.
Unit Specific Credential
AHA Basic Life Support (BLS) with 6 months validity 
Working Conditions
Physical Requirements - Job function requires extended standing or walking. Must be able to carry objects weighing 21 to 50 pounds. Able to lift or move objects weighing 51 to 100 pounds with the use of appropriate devices. Jobs in this group require frequent visual acuity to perform activities related to extended use of computers. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC). 
 
Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May also be exposed to needle sticks, airborne infections, medical gases, X-Ray, chemical exposures and other potential hazards. Must wear Personal Protective Equipment (PPE) when exposed to infectious/clinical hospital environment. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).</div>

Patient Care Associate 1, Medical Surgical, Full Time, Nights

<div>Miami, FL Full-Time JW-6th Floor - Medical
Summary 
Patient Care Associate provides patient focused, age-specific, information and clinical based support to patients through the utilization of appropriate health information equipment/systems. This is the level 3 job in the nursing support career ladder. 
 
Responsibilities 
Uses a systematic process to provide/modify care and patient/family education. Assists health care team with simple procedures; prepares supplies &amp; equipment; provides patient/family support, assists in positioning patients, sets up/or remove equipment etc. Under direction, performs a variety of tasks associated with generalized patient care (vital signs, feeding, mobility, drainage, and personal hygiene: bath, dressing, bed making/linen changes etc.). Utilizes specialized equipment as needed when providing patient care. Prepares and cleans exam rooms, patient treatment areas and stretchers between patient uses. Transports patients to and from treatment areas when needed. Cleans assigned area after patient's treatment, as needed according to departmental procedures. Takes and picks up food orders for patient's kitchen evaluation. Assists in the fabrication of adaptive and assistive equipment, i.e. washing mitts, wheelchair gloves, safety belts, straps, etc. Keeps the storage closet in order and stocked. Assists with office duties as needed. Assists and provides support to the health care team including set-up, equipment prep, clean up and restocking and specimen labeling. Attentive to patient care needs that meets clinical goal for routine visits. Responsive in meeting patient flow processes that reduce patient waiting time for procedures. Adjusts work pace, as directed to meet volume demands of clinical unit. Demonstrates flexibility and willingness to support delivery model of care as defined by ANM/NM. Schedules appointments for referrals/consults as assigned, minimizes distractions. Consistently adheres to time outs prior to start of surgical and invasive procedures per policy. Follows policies on identification of patients, hand hygiene/infection control and all other related unit specific policies and procedures, as detailed on the unit specific competency checklist. Performs phlebotomy function as assigned. Employees assigned to units performing phlebotomy function must have completed an accredited phlebotomy program. Utilizes job and unit specific equipment as required. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned. 
 
Experience
Generally requires 0 to 3 years of related experience. 
Education
Completion of an approved Medical Assistant or Nursing Assistant training program is required. 
Skill 
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Knowledge and skill in use of job appropriate technology and software applications. Must meet and maintain current all unit specific and organizational skills/competencies, certifications/licensures, as required by the nursing area. 
Credentials 
Medical Assistant Certification OR Certified Nursing Assistant license, including Phlebotomy is required. Employees hired into PCA classification before 08/09/2020 are grandfathered in for the certification / license requirement. Incumbents performing phlebotomy function must have a proof of completion of an accredited phlebotomy program. American Heart Association and any additional applicable life support certification for Healthcare Providers may be required at the unit level upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.
Unit Specific Credential
AHA Basic Life Support (BLS) with 6 months validity 
Working Conditions
Physical Requirements - Job function requires extended standing or walking. Must be able to carry objects weighing 21 to 50 pounds. Able to lift or move objects weighing 51 to 100 pounds with the use of appropriate devices. Jobs in this group require frequent visual acuity to perform activities related to extended use of computers. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC). 
 
Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May also be exposed to needle sticks, airborne infections, medical gases, X-Ray, chemical exposures and other potential hazards. Must wear Personal Protective Equipment (PPE) when exposed to infectious/clinical hospital environment. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).</div>

Patient Care Associate 1/ Full-time/ Day Shift/ Medical/ Jackson West Medical Center

<div>Location: Jackson Business Cooperate Office; River Landings
Shift: Hybrid; 8:30am- 4:30 pm
Miami, FL Full-Time RCM - Value Alignment Group (VAG)
Summary 
The Revenue Cycle Vendor Analyst's primary responsibility will be to ensure that all vendors across revenue cycle department are functioning as expected against the contractual terms. This position will be responsible to manage SLA's, performance metrics and find opportunities for improving an optimizing performance. The role is responsible for ensuring that efforts comply with healthcare regulations (such as HIPAA), align with the organization's financial goals, and optimize the process for patient accounts. The Revenue Cycle Vendor Analyst will analyze vendor performance, resolve disputes, invoice reconciliation, ensure compliance, and work to enhance the overall efficiency of the process. The Revenue Cycle Vendor Analyst is responsible for participation in the analysis, design, implementation, and follow-up of a variety of large-scale revenue cycle projects utilizing computer systems. Participates in all phases of projects, including but not limited to: planning, designing, developing, testing, implementing, training, and troubleshooting. Position requires exercise of independent judgment as incumbents will have access to sensitive and personally identifiable information. Incumbent will also have access to detailed and aggregated revenues, expenses, patient information which must be handled with utmost diligence and high levels of responsibility. 
 
Responsibilities 
<ul><li>Develop and maintain strong relationships with external agencies, ensuring alignment with the healthcare system's goals.</li><li>
Serve as the primary point of contact for agencies to resolve issues and ensure ongoing communication.</li><li>
Responsible for managing the vendor invoicing process, including invoice reconciliation, applying basic accounting principles to ensure accurate and timely payments.</li><li>
Ensure that agencies comply with legal, regulatory, and contractual requirements, including HIPAA and other healthcare industry standards.</li><li>
Track and analyze the performance of agencies against defined KPIs (e.g., rates, patient satisfaction, dispute resolution).</li><li>
Prepare regular reports on the status of performance, identifying trends, opportunities for improvement, and areas of concern.</li><li>
Ensure agencies are adhering to healthcare regulations and internal policies related to patient data protection, billing, and practices.</li><li>
Conduct regular audits of vendor operations to ensure compliance with industry regulations and standards.</li><li>
Analyze data to identify inefficiencies, trends, and opportunities for improvement in the process.</li><li>
Collaborate with internal stakeholders to prioritize strategies and address delays in the process.</li><li>
Identifies process improvement opportunities and supports efforts to leverage revenue cycle applications to their fullest potential.
</li><li>Reviews and analyzes system data and key performance indicators to meet or exceed operational goals.
</li><li>Supports the development and delivery of user training; assist with development and implementation of strategic goals.
</li><li>Assists in the implementation of new system software and/or modifications. Participates in all appropriate system installations.
</li><li>Assists in the management of projects alongside SME's and IT. Analyze changes and enhancements to software in order to determine impacts on existing systems/processes.
</li><li>Works closely with Patient Access, Case Management, HIM, CBO, Revenue Integrity, and other areas in a consultative capacity to support accurate and timely billing of patient account receivables.
</li><li>Has a thorough understanding of third party payer requirements for patient services. Interprets data from denials management program to develop denial prevention strategies.
</li><li>Produces ad-hoc reports and maintains proficiency in understanding revenue cycle workflows; identifies systemic issues and makes recommendations for improvements to the Revenue Cycle leadership team.
</li><li>Remains current with trends, regulatory requirements, and business strategies related to the revenue cycle.
</li><li>Represents Revenue Cycle as part of the team that evaluates, tests, and implements custom or vendor supplied business-oriented software according to user specifications.
</li><li>Maintains a significant level of expertise and proficiency in the utilization of the patient registration, scheduling, clinical and patient accounting systems. Completes assignments within deadlines and works according to project schedules.</li><li>
Performs all other related job duties as assigned.</li></ul> 

 
Experience
Generally, requires 3 to 5 years of related experience. 
 
 
Education
Bachelor's degree in related field is strongly preferred. 
Skill 
Familiarity with healthcare financial management systems, patient billing, and insurance verification systems. Previous experience working with agencies in a healthcare or medical billing environment. Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. Proficiency in MS Office applications, including but not limited to, Excel, Word, PowerPoint, Visio etc. Knowledge of complex data modeling, data analytics, data querying programs is required. Adequate training will be provided to qualified internal JHS candidates. 
Credentials 
Valid license or certification is required as needed, based on the job or specialty.
Unit Specific Credential
Working Conditions
Physical Requirements - Job function is sedentary in nature and requires sitting for extended periods of time. Function may require frequent standing or walking. Must be able to lift or carry objects weighing up to 20 pounds. Jobs in this group are required to have close visual acuity to perform activities such as: extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC). 
 
Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Possible exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to hospital environment outside of office. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).</div>

Revenue Cycle Vendor Analyst

<div>***A valid CNA license AND Phlebotomy certification, or a current Certified/Registered Medical Assistant (MA) credential, is required for consideration. ***
Shift: Days; 7AM-7PM
Miami, FL Full-Time T3B - Trauma Burns
Summary 
Patient Care Associate provides patient focused, age-specific, information and clinical based support to patients through the utilization of appropriate health information equipment/systems. This is the level 3 job in the nursing support career ladder. 
 
Responsibilities 
<ul><li>Uses a systematic process to provide/modify care and patient/family education.</li><li>
Assists health care team with simple procedures; prepares supplies &amp; equipment; provides patient/family support, assists in positioning patients, sets up/or remove equipment etc.</li><li>
Under direction, performs a variety of tasks associated with generalized patient care (vital signs, feeding, mobility, drainage, and personal hygiene: bath, dressing, bed making/linen changes etc.).</li><li>
Utilizes specialized equipment as needed when providing patient care.</li><li>
Prepares and cleans exam rooms, patient treatment areas and stretchers between patient uses. Transports patients to and from treatment areas when needed. Cleans assigned area after patient's treatment, as needed according to departmental procedures.</li><li>
Takes and picks up food orders for patient's kitchen evaluation.</li><li>
Assists in the fabrication of adaptive and assistive equipment, i.e. washing mitts, wheelchair gloves, safety belts, straps, etc.</li><li>
Keeps the storage closet in order and stocked. Assists with office duties as needed. Assists and provides support to the health care team including set-up, equipment prep, clean up and restocking and specimen labeling. Attentive to patient care needs that meets clinical goal for routine visits.</li><li>
Responsive in meeting patient flow processes that reduce patient waiting time for procedures.</li><li>
Adjusts work pace, as directed to meet volume demands of clinical unit.</li><li>
 Demonstrates flexibility and willingness to support delivery model of care as defined by ANM/NM.</li><li>
Schedules appointments for referrals/consults as assigned, minimizes distractions.</li><li>
Consistently adheres to time outs prior to start of surgical and invasive procedures per policy.</li><li>
Follows policies on identification of patients, hand hygiene/infection control and all other related unit specific policies and procedures, as detailed on the unit specific competency checklist.</li><li>
Performs phlebotomy function as assigned.</li><li>
Employees assigned to units performing phlebotomy function must have completed an accredited phlebotomy program.</li><li>
Utilizes job and unit specific equipment as required. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).</li><li>
 Performs all other related job duties as assigned.</li></ul> 
 
Experience
Generally requires 0 to 3 years of related experience. 
Education
Completion of an approved Medical Assistant or Nursing Assistant training program is required. 
Skill 
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Knowledge and skill in use of job appropriate technology and software applications. Must meet and maintain current all unit specific and organizational skills/competencies, certifications/licensures, as required by the nursing area. 
Credentials 
Medical Assistant Certification OR Certified Nursing Assistant license, including Phlebotomy is required. Employees hired into PCA classification before 08/09/2020 are grandfathered in for the certification / license requirement. Incumbents performing phlebotomy function must have a proof of completion of an accredited phlebotomy program. American Heart Association and any additional applicable life support certification for Healthcare Providers may be required at the unit level upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.
Unit Specific Credential
AHA Basic Life Support (BLS) with 6 months validity 
Working Conditions
Physical Requirements - Job function requires extended standing or walking. Must be able to carry objects weighing 21 to 50 pounds. Able to lift or move objects weighing 51 to 100 pounds with the use of appropriate devices. Jobs in this group require frequent visual acuity to perform activities related to extended use of computers. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC). 
 
Environmental Conditions - Jobs in this group are required to function in a fast-paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May also be exposed to needle sticks, airborne infections, medical gases, X-Ray, chemical exposures and other potential hazards. Must wear Personal Protective Equipment (PPE) when exposed to infectious/clinical hospital environment. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).</div>

Patient Care Associate 1; Trauma Burns; Days

<div>Department: Jackson Memorial Hospital - Case Management Acute
Address: 1611 NW 12th Ave, Miami, Florida, 33136
Shift details: Full-Time, Days 
 
Why Jackson:
Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals. Miami, FL Full-Time JM Case Management Acute
Summary
<ul><li>The Case Management assistant provides daily support to the Clinical resource Management Department in the process of quality and utilization data necessary for the day-to-day operations of the dept.</li><li>
Facilitates appropriate follow up in administering The Centers for Medicare &amp; Medicaid Services forms (Medicare outpatient Observation notices and Important Message forms to enhance the quality of the services being provided to our patients across the system.</li></ul> 
 
Responsibilities
<ul><li>Provides the Centers for Medicare &amp; Medicaid Services CMS forms (MOONS, IMs) to patients in a safe, timely, and effective manner.</li><li>
Verifies and assures that documentation entered within the patients' medical records are entered accurately and kept confidential.</li><li>
Responds and verifies inquiries from CRM leadership team and/or responsible parties. Interacts with patients to keep track of their progress and to ensure satisfaction.</li><li>
Adhere to professional standards as outlined by protocols, rules and regulations.</li><li>
Develops effective working relationships with CRM team.</li><li>
Facilitates multiple care aspects as requested by CRM leadership team for DC planning (case coordination, information sharing, etc).</li><li>
Under direction of CRM leadership, assist with the daily referrals, per standard protocols, to Primary Care Physician and JHS specialty clinics, scheduling diagnostic studies and other clinics appointment and procedures.</li><li>
Coordinates with outpatient studies as needed.</li><li>
Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).</li><li>
Performs all other related job duties as assigned.</li><li>
The incumbent may attend management meetings and may be involved directly or indirectly around confidential management decisions</li></ul> 
 
Experience
Generally requires 1 to 3 years of related experience. 
 
Education
High school diploma is required. 
 
Skill
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. 
 
Credentials
Valid license or certification is required as needed, based on the job or specialty. 
 
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.</div>

Case Management Assistant, Jackson Memorial Hospital, FT, Days

<div>Clinical Informatics Specialist, 10 Yr EHR &amp; Info Sys Implement, Full Time, Days
Job Summary 
Clinical Informatics Specialist is responsible for coordination, development, implementation, evaluation, and maintenance of information systems as they relate to the nursing practice, physician's orders, clinical computer communications, and other information technology aspects of patient care. The goal is to integrate the clinical processes, information sciences and information technologies to meet the information needs of the clinical decision makers. 
 
Duties and Responsibilities: 
<ul><li>Assumes Responsibility for the coordination and management of clinical information systems as they relate to nursing practice, patient care, physician order entry, clinical computer communications and nursing informatics.</li><li>
Develops detailed project plans for assigned projects.</li><li>
Prioritizes and coordinates work plans for timely project completion.</li><li>
Monitors outcomes of activities.</li><li>
Produces weekly report of project status and cross-team impacts.</li><li>
Facilitates system design activities to match clinical workflow and process.</li><li>
Applies standards of practice (clinical policies, regulatory requirements, etc.) to system requirements and design.</li><li>
Leads project work groups and meetings.</li><li>
Oversees building and maintenance of various system parameter tables including clinical reference tables, clinical knowledge base, etc.</li><li>
Ensures adequate testing and validation of systems has occurred before any changes are submitted for move into production.</li><li>
Actively participates in training and on-site implementation activities as required to ensure successful start-up.</li><li>
Assists in the development of an operational management plan after initial start-up.</li><li>
Provides on-going recommendations for improvement and system management.</li><li>
Evaluates simple and complex processes to assure technical applications and operational requirements have been met and the resulting implications identified.</li><li>
Acts as a mentor to others.</li><li>
Acts as team leader in the implementation of major systems.</li><li>
Performs other related duties as assigned.</li><li>
Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).</li></ul>
Experience<ul><li>
Generally requires 5 to 7 years of related experience.</li></ul>
Education<ul><li>
Bachelor's degree and graduate of an approved school of Professional Nursing, Medicine, a Physician Assistant Program or IT or any closely related degree preferred.</li></ul>
Skill 
<ul><li>Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.</li><li>
Ability to communicate effectively in both oral and written form.</li><li>
Ability to handle difficult and stressful situations with professional composure.</li><li>
Ability to understand and follow instructions.</li><li>
Ability to exercise sound and independent judgment Knowledge and skill in use of job appropriate technology and software applications.</li></ul> 

Credentials<ul><li>
Valid license or certification is required as needed, based on the job or specialty.</li></ul></div>

Clinical Informatics Specialist

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